Anna Murrell

My expertise

Lapland
Cruise
Family Adventures
Disney
Families
Multi - Generational Travel
Bermuda
Ocean Cruise

I'm based in

Horsham

Available for new enquiries

Family cruise and travel specialist

Hi, I’m Anna,

I’m a Horsham-based family travel agent with Travel Counsellors, specialising in family cruise holidays and family bucket-list trips such as Lapland holidays and Disney. I work with families across the UK to plan memorable, well-organised holidays without the stress.

Many clients initially come to me when they are planning their first family cruise, a special celebration or a once-in-a-lifetime Lapland holiday. I take the time to understand what matters most to your family, then design a holiday that feels seamless from start to finish.

Family Cruise Specialist

As a family cruise specialist, cruising is my biggest area of expertise. I’m a CLIA Cruise Master and have sailed with many of the world’s leading cruise lines including Disney Cruise Line, P&O Cruises, Royal Caribbean, Celebrity Cruises, MSC Cruises, Norwegian Cruise Line, Princess Cruises and Cunard.

Whether you are looking for your first family cruise holiday, a premium cruise experience or a no-fly cruise from Southampton, I guide you through choosing the right ship, cabin and itinerary. My clients value having clear, honest advice and a smooth booking experience, especially when there are so many options available.

I also run the Family Cruise Deals Facebook page, where I share practical tips, ship insights and advice to help families get the most from their cruise holidays.

Lapland Holidays and Magical Winter Trips

Lapland holidays are another area I specialise in, especially for families looking to create something truly magical at Christmas.

From meeting Father Christmas in a snowy forest to husky sledding, snowmobiling and searching for the Northern Lights, I help you choose the right resort, accommodation and experience for your family. Lapland holidays can vary hugely, so having expert guidance ensures you get the trip you are really hoping for.

Tailor-Made Family Holidays

Alongside family cruise holidays and Lapland trips, I create tailor-made family holidays worldwide. This could be a Florida theme park adventure, a Mediterranean beach escape, a New York city break or a multi-centre itinerary.

I work with families who want a well-planned, high-quality holiday with the perfect balance of experience and comfort rather than simply the lowest price. As a parent who travels with children myself, I understand how important the details are in making a trip run smoothly.

Travel Experience

I’ve travelled extensively throughout Europe and have personal experience of other destinations including Florida, New York, Dubai and New Zealand. I have also lived and worked overseas in France, Italy and Bermuda, giving me a deeper understanding of these destinations beyond the typical tourist experience.

Support From Start to Finish

When you book with me, you receive personal service from the moment you start planning until you return home. I take care of everything including flights, cruises, hotels, transfers and excursions so your holiday runs smoothly.

All bookings are financially protected through the Travel Counsellors Trust, giving you complete peace of mind.

Specialist Holidays I Arrange

• Family cruise holidays
• Cruises from Southampton
• Premium and mainstream cruise lines
• Disney Cruise Line holidays
• Lapland holidays and Santa experiences
• Multi-generational family holidays
• Florida and theme park holidays
• Tailor-made family travel

Let’s Start Planning

If you are thinking about a family cruise holiday, a Lapland holiday, a Disney trip or another family adventure, I would love to help you plan it.

Call or WhatsApp: 01403 473833
anna.murrell@travelcounsellors.com

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Explore my guides and blogs

P&O Arvia - Norwegian Fjords Cruise

P&O Arvia - Norwegian Fjords Cruise

7-night cruise to the Norwegian fjords on board P&O Arvia from Southampton.

11 Apr 2026 5   min read

Solo Parent Travel

Solo Parent Travel

Solo parent holidays can feel like a lot of pressure. You are organising everything, managing the kids and trying to relax yourself - all at the same time. That’s one of the reasons cruises work so well for single parent families...

18 Mar 2026 5   min read

Adventure awaits in Alaska!

Adventure awaits in Alaska!

Imagine glaciers, wildlife and endless adventure – Alaska is where families can explore together and make memories that last a lifetime.

10 Mar 2026 5   min read

Multi-generational cruises – Holidays everyone will love

Multi-generational cruises – Holidays everyone will love

Children often want adventure, parents relaxation and grandparents comfort and cultural experiences. Cruises are one of the few holidays that genuinely satisfy everyone, and I know exactly how to make it work.

08 Mar 2026 5   min read

Cruising with children: Which cruise line works best for your family?

Cruising with children: Which cruise line works best for your family?

Taking your children on a cruise can be one of the easiest ways to holiday together as a family. You unpack once, everyone has space to play, and the range of activities on board keeps even the most energetic little ones entertained. If you’re thinking about your first family cruise - or planning the next - here’s a guide to three of my favourite family-friendly cruise lines and why they work so

08 Mar 2026 5   min read

The Disney Wish will arrive in Southampton in 2027

The Disney Wish will arrive in Southampton in 2027

A Family Adventure at Sea In 2027, the Disney Wish will make her UK debut, sailing from Southampton for the first time. If you are interested in finding out more, please reach out: Call or WhatsApp: 01403 473833 anna.murrell@travelcounsellors.com

15 Feb 2026 5   min read

MSC Yacht Club for Families

MSC Yacht Club for Families

Do you fancy upgrading your cruise experience?

15 Feb 2026 5   min read

Princess Cruises' Sanctuary Collection - Perfect for families

Princess Cruises' Sanctuary Collection - Perfect for families

Princess Cruises - Top Tip:

15 Feb 2026 5   min read

Anna's Lapland Guide

Anna's Lapland Guide

Here’s my quick guide for families planning this magical once-in-a-lifetime trip.

18 Dec 2025 5   min read

Queen Victoria voyage to Amsterdam with Cunard

Queen Victoria voyage to Amsterdam with Cunard

I recently spent four nights sailing on Cunard’s Queen Victoria to Amsterdam.

08 Dec 2025 5   min read

Disney Fantasy - Shakedown Cruise

Disney Fantasy - Shakedown Cruise

I was lucky enough to sail on the Disney Fantasy recently on a 2-night shakedown cruise from Southampton, just after its 5-week long dry dock refurbishment. This special sailing was just for Disney staff and selected travel agents. to enable the crew to test everything ahead of the ship’s transatlantic voyage to Florida and winter Caribbean season. It was my family's first Disney cruise and it

23 Nov 2025 5   min read

Lapland Family Adventure: Essential Tips!

Lapland Family Adventure: Essential Tips!

Lapland is THE dream destination for so many UK families, but if it’s your first arctic adventure, packing and preparing for that winter wonderland can feel a bit daunting! Here are my top hints and tips, inspired by expert advice, to help you enjoy every magical moment - warm, safe, and smiling: 🧥 Layer Up Like a Pro: Lapland’s winter is cold, but with the right layers you’ll stay toasty - e

17 Nov 2025 5   min read

Independence of the Seas - Weekend Cruise Escape

Independence of the Seas - Weekend Cruise Escape

I recently returned from a 3-night weekend break on Royal Caribbean’s Independence of the Seas with my family, and I wanted to share a full review of our experience… We booked the cruise to celebrate my husband's birthday, and we chose an ocean view cabin on a guaranty basis. The cabin we were allocated was exactly as we had expected, spacious, and had plenty of storage. As much as I usually en

13 Oct 2025 5   min read

Repositioning & Transatlantic Cruises

Repositioning & Transatlantic Cruises

Repositioning Cruises - A fun and cost effective way to travel to and from the USA How about taking a transatlantic repositioning cruise, as a low cost way to travel between the US and the UK? Repositioning cruises can be an absolute bargain, especially when comparing the cruise cost with the price of transatlantic flights for a family of 4. Repositioning voyages are a great way to try out a

11 Sept 2025 5   min read

MSC Virtuosa 2 Nights to Cherbourg

MSC Virtuosa 2 Nights to Cherbourg

I recently returned from a short family cruise on board MSC Virtuosa and I am pleased to report it was absolutely fabulous. We had an amazing time, plus really appreciated the added value that came from the extras I qualified for as a Diamond member of MSC’s loyalty programme. I really feel MSC gives some of the best benefits of all the cruise line loyalty programmes. Something to bear in min

11 Sept 2025 5   min read

How Family-Friendly is Holland America Line?

How Family-Friendly is Holland America Line?

I recently had the opportunity to step aboard Rotterdam, the flagship of Holland America Line, while she was docked in her namesake city - and I couldn’t wait to share more about what I saw! Here’s a closer look at how suitable this elegant ship is for families. ?? What Sets Holland America Apart? Part of the Carnival group, Holland America Line sits a step above the mainstream. Think smaller sh

30 Jul 2025 5   min read

What to pack for a family cruise?

What to pack for a family cruise?

Your passport! Plus money, insurance and cruise documentation. Water bottles for all the family and refillable coffee cups; really useful both aboard the ship and on port days. Some ships have dedicated water bottle filling stations, and on all ships you can obtain iced water and tea/coffee any time of day or night in the buffet. Magnetic hooks and bulldog clips are really useful in your cabin

24 May 2025 5   min read

Half Term Family Cruise on P&O Iona

Half Term Family Cruise on P&O Iona

I have recently returned from a P&O Iona 7-night February half term cruise with my family, where we visited Hamburg, Rotterdam and Bruges. We had good weather and very calm seas. It was below freezing in Hamburg and Rotterdam, but it reached a lovely 16 degrees in Bruges a couple of days later! One of the highlights of our trip was visiting Miniatur Wunderland in Hamburg, a huge model village w

25 Feb 2025 5   min read

Northern Europe Cruise on P&O Iona

Northern Europe Cruise on P&O Iona

I recently sailed on P&O Iona on a 7-night Northern Europe cruise with my family. Our ports of call were Rotterdam, Zeebrugge and Le Havre. We stayed in a 4 berth ocean view cabin on deck 5. This was a great location, mid-ship and low down, for a winter cruise. We were conveniently close to the mid-ship stairs and lifts and it was just one deck up to the atrium on deck 6. The cabin had a love

15 Dec 2024 5   min read

British Isles Cruise on Regal Princess

British Isles Cruise on Regal Princess

I recently sailed on the Regal Princess around the British Isles in the school holidays (August 2024) with my family, including my husband and our two children aged 8 and 9. Ports of call - Cobh for Cork, Dun Laoghaire for Dublin, Belfast, Holyhead, Greenock for Glasgow, Invergordon, South Queensferry for Edinburgh and Le Havre. Our port highlights: - We absolutely loved Fota Wildlife Park, whic

11 Nov 2024 5   min read

What my customers say

10/10. Fantastic communication and support. Couldn’t fault it!

Laura A

Berkshire

Anna is brilliant!! She is happy to listen to what I want from a holiday and comes back with options that she feels will suit the family. Nothing is too much trouble, Anna is always there to help.

Suzie S

West Sussex

Amazing service. Really listens to what you are looking for and your budget and goes above and beyond to secure the best possible holiday deal for you. Thank you Anna!

Amy S

West Sussex

I am so grateful for Anna Murrell. As a person that gets anxious making decisions, Anna took all the stress away. Anna simplified the overload of information, was really helpful and had a wealth of knowledge!

Fabrianne R

Devon

Anna was amazing from start to finish. Her advice and calm, efficient approach made our holiday booking - including securing flights for the best price at a very busy, popular time to travel - far less stressful than it would have been without her guiding us through. She really knows her stuff when it comes to travel, and listens to what you want. Thank you for all your help!

Paula F

West Sussex

We used Anna Murrell to help us book the trip of a lifetime to New York. We had some complicated requirements and Anna handled everything with ease - she took all of the stress out of it for us. She's done a great job of booking us what I'm sure will be a wonderful trip and now I'm really excited to go!

Amy W

Kent

Anna has been brilliant, we will definitely recommend her to friends and family.

Rebecca M

West Sussex

Anna was just amazing! So helpful and nothing was too much trouble.

Rachel H

Worcestershire

Anna was so helpful when we came to her with our interest in a Lapland holiday. She gave great advice on the best areas to go, picked out a few options and took care of all the bookings for us.

Amanda T

West Sussex

I highly recommend Anna Murrell at Travel Counsellors for assisting us with booking our cruise in a couple of months. Anna went above and beyond to secure exactly what we were looking for as well as being able to help out with our holiday itinerary either side of the cruise if needed. Anna is very prompt to respond to enquiries and genuinely wants to find the best price and holiday to suit your family needs. I'm sure we will booking many more trips in the future, thank you!

Kirsty P

West Sussex

Another recommendation for Anna Murrell and her travel company. We have just used them to book a family trip to America next year and her team couldn’t have been more helpful. Really knowledgeable and helped tailor the holiday to what we wanted and gave lots of tips and local knowledge, would definitely recommend.

Kate H

North Yorkshire

I really appreciated the feeling of "being looked after". This was our first cruise and Anna found out what was important for us and made the holidays suit our family. She also talked us through the experience, what is to be expected and helped us with some of the concerns we had. We all loved it!

Malgorzata G

West Sussex

I’m so glad that you have booked this trip for us, it really has taken all the stress away, the timing couldn’t be more perfect, it’s been one less thing to think about.

Elizabeth G

Lancashire

A very efficient, friendly and patient response to our inquiry giving us confidence leading on to us booking and securing the cruise we desired with a company we had not sailed with before. Thank you Anna for your much appreciated product knowledge and assurance.

Peter M

Gloucestershire

Anna has been so kind and helpful when booking our trip. She is very professional and was very good at suggesting ideas suitable for us to suit our disabled daughter too. Would definitely recommend her. A****

Stephanie C

West Sussex

I would definitely recommend Anna and her services to friends and family. She was so knowledgeable and helpful when booking our first cruise. I will be returning to Anna when it’s time to book another holiday!

Jaimini P

West Sussex

Anna Murrell is very helpful and I thoroughly recommend her. I like to support local companies and found Anna Murrell on our local social media. We were looking for a short trip away for myself & daughter; some chill out time but with some interest too. We had a rough budget and Anna worked hard to find us something within that. She came up with lots of suggestions and we narrowed it down. Living in different parts of the UK Anna managed to arrange flights from separate airports that landed / departed at similar times.

Claire D

West Sussex

Thank you so much for organising such a perfect break away for us. Santorini was sensational, the room had views I’ll never forget and it was a much needed family break. We will definitely be visiting again and will use you for our next holiday booking too!

Kelly D

West Sussex

Incredible service from Anna. I will definitely be booking with her again.

Susanna A

West Sussex

It was an absolute pleasure to have Anna organise our travel plans. From start to finish Anna was amazing.

Stephen D

West Sussex

Wonderful service from Anna, and very competitively priced, with that added extra service thrown in .

Amy S

West Sussex

So lovely and friendly: I feel I could contact Anna at any time! Anna got us booked in our preferred cruise cabin as soon as the itinerary was released.

Stephanie D

Belfast

Very happy with the service Anna provided. I couldn’t decide between a cruise or hotel based holiday. Anna provided details and quotes for a range of options that would be suitable for both an 10 year old and a grand parent. She happily talked me through the types of holidays and put in loads of work to help me make the right decision for my family. Can’t recommend Anna enough.

Suzanne S

West Sussex

I reached out for a quote, received incredible service, and got an amazing deal. We really couldn’t be more grateful for all the help and energy Anna put into getting our holiday sorted, plus it was completely stress free. If you are looking to make travel arrangements, definitely worth considering trying Anna, she will make it super easy for you.

Beth G

Lancashire

Anna is very knowledgeable and helped us find a very good deal for our forthcoming holiday. We highly recommend using Anna to book your next holiday.

Jennifer W

Kent

Booking a cruise for the first time, I didn’t know where to begin! So it was great to book with Anna and be guided through the many options by her knowledge and experience of cruises, and the wider travel industry. I had so many questions and Anna was always really responsive, helpful - not only answering my question, but also adding in bits of info and advice that I wouldn’t have known to ask - and a pleasure to deal with. She also found me great hotels and flights matching my requirements, to complete our holiday. Such a smooth and hassle free process. Would definitely recommend and will be using her services again.

Janet L

West Sussex

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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01403 473833

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