We were recommended to Jo at Travel Counsellors by a friend. We spoke to Jo directly regarding our vision for spending 3 weeks touring the Pacific Coast Highway aka California 1.
From the first call and throughout the whole process Jo worked with us to find the perfect solution for our dream vacation. She provided several options for accommodation, flights, places to go and other recommendations, based on a broad knowledge of the area, industry experience and all with a personal touch. Basically, she gave us all the information we needed to plan the most unforgettable family holiday ever.
The holiday was more memorable than we could ever have imagined. Jo was brilliant as she really cared about our needs and was so organised. Throughout the whole process she was virtually there 24/7. Sometimes you only get a few opportunities in life to experience such a vacation, so it is important to get the right advice from people who care. On our return Jo even contacted us to get a full post-holiday report to see if everything was to our satisfaction, which is a really nice touch, as opposed to those questionnaires you get on standard package deals.
We cannot praise Jo enough and would have no hesitation in recommending her and Travel Counsellors to others for future holidays, both big and small.
Many thanks once again!
Andy Loe, St Albans