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Joanne Kemp

Based in Redditch

Hello and welcome to my webpage at Travel Counsellors.

My name is Jo and I am based in Redditch, Worcestershire and can offer you over 25 years experience in the travel industry having previously worked for Lunn Poly and Thomas Cook.

Sometimes it's hard to find exactly the right holiday. High Street...

Hello and welcome to my webpage at Travel Counsellors.

My name is Jo and I am based in Redditch, Worcestershire and can offer you over 25 years experience in the travel industry having previously worked for Lunn Poly and Thomas Cook.

Sometimes it's hard to find exactly the right holiday. High Street agents want you to book their preferred Tour Operator and searching the internet can be very tedious and time consuming.

I have a vast experience of booking holidays and have been quite fortunate to have travelled to destinations such as the Maldives, Mauritius, Dubai, Mexico, Jamaica, Bahamas, Cuba, Florida, New York, Las Vegas and California plus many of the Mediterranean resorts.

So whether your choice be a last minute holiday, city break, cruise, flight only, skiing, honeymoon or tailor made itinerary, I will offer you my exceptional customer service together with impartial and honest advice at a time to suit you, which is why my customers come back and book with me year after year.

So let me turn your dreams into reality….

Please feel free to email or call me at your convenience and I look forward to hearing from you soon.

Get in touch with me

Whatever your holiday needs I'm here to help you, so please get in touch with me with any of the methods below: -


give me a call

­0­1527 908530­


Have an enquiry? Send me your question and I will do my best to help you.

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Customer Story 1

Booking our holiday with Jo was SO easy. We were doing the usual trawl through websites and couldn't decide where to book. I contacted Jo and within about 3 emails, she had totally understood the type of holiday that we were looking for and sent us several great suggestions. Our holiday is now booked and we couldn't be happier with the service. No hassle, no hidden charges, all of the information has been incredibly professionally presented. We would not hesitate to recommend Jo.

Sara Beaumont, Redditch
Customer Story 2

I can't speak highly enough of the impeccable service that I have had from Jo. She has organised three holidays for me so far and I have been delighted with how easy she makes the process of booking a trip. It is very personalised to you. Jo takes great care to find out exactly what you are after so that she can get a good feel of what will be suitable. It is lovely to have her at the end of the phone if you have any questions or any hitches - very reassuring to have that personal customer service. I have no hesitation in recommending her to my friends or family and have already done so. I am confident that they will be as pleased as I have been. Thank you Jo!

Sue Hearn, Solihull
Customer Story 3

Jo Kemp at Travel Counsellors provides a personal and faultless service to customers wherever they want to travel to. I have used their services for trips to U.S.A. and Europe...most recently Paris, and Jo has provided a service that is really second to none. Jo's recommendations and the extras that are required are always offered with a smile and excellent customer care. We loved our trip to Paris and I highly recommend Travel Counsellors and Jo Kemp to anyone who reqiures a quality service. With Travel really is personal.

Sarah Dutson, Redditch, Worcestershire
Customer Story 4

With our sincere thanks Jo, for all your work in making our trip to Las Vegas so enjoyable. We felt that you went the extra mile to include the features we wanted in our trip, in air travel, accommodation and the excursions whilst there, always with a real attention to detail. Your concern for us and the success of the trip was reflected in your frequent contacts to advice, to provide additional literature, to check and to reassure - even following our return! Our many thanks.

Phil Mitchell, Redditch
Customer Story 5

Thanks Jo for another great trip, the Selini suites in Kolombari Crete were fab. It was a lovely modern hotel near to a quiet, clean beach with a fab little taverna selling all homemade cuisine. There was a brilliant bus service in the area so we could hop on and off to visit the surrounding area. It was very relaxing, hot and sunny so just what we were looking for. We can't wait to give you a call to book our next vacation.

Debbie Sealey, Rye/East Sussex
Customer Story 6

We were recommended to Jo at Travel Counsellors by a friend. We spoke to Jo directly regarding our vision for spending 3 weeks touring the Pacific Coast Highway aka California 1. From the first call and throughout the whole process Jo worked with us to find the perfect solution for our dream vacation. She provided several options for accommodation, flights, places to go and other recommendations, based on a broad knowledge of the area, industry experience and all with a personal touch. Basically, she gave us all the information we needed to plan the most unforgettable family holiday ever. The holiday was more memorable than we could ever have imagined. Jo was brilliant as she really cared about our needs and was so organised. Throughout the whole process she was virtually there 24/7. Sometimes you only get a few opportunities in life to experience such a vacation, so it is important to get the right advice from people who care. On our return Jo even contacted us to get a full post-holiday report to see if everything was to our satisfaction, which is a really nice touch, as opposed to those questionnaires you get on standard package deals. We cannot praise Jo enough and would have no hesitation in recommending her and Travel Counsellors to others for future holidays, both big and small. Many thanks once again!

Andy Loe, St Albans
Customer Story 7

Joanne has been able to find us suitable holidays which are within our budget and obviously takes into account our likes and requirements. She is always approachable and takes time to understand the family requirements. Joanne is an absolute joy to work with!

Margaret Courts, Stourbridge
Customer Story 8

We have used Jo twice now to book two amazing holidays - our honeymoon to Dubai/Maldives and a road trip through Canada. Jo has been absolutely fantastic from beginning to end on both of these trips and she makes you feel totally at ease through the whole process. Speaking to Jo is like speaking to a friend - she is helpful, always at the end of the phone and extremely patient. I can't praise Jo enough for all the hard work she puts in and for always including those extra special touches to make your holiday unique. I look forward to asking for Jo's help many times more in the future and urge anyone thinking about booking a holiday to get in contact as soon as you can, you won’t be disappointed. Thanks Jo for all your wonderful help!

Ashleigh Bull, Solihull
Customer Story 9

I have used Jo for some years now to organise my adventures abroad and have found her to be the most efficient and helpful person ever. She goes to so much trouble to ensure that your every wish is for filled and that you have the most perfect holiday from the moment you leave your own front door until you return. Jo likes to get feedback on how the holiday was and how you enjoyed yourself. She is always there to help should you need her even when I rang her from Australia last year she sorted out my small problem. I have no hesitation in recommending Jo to anyone (even complete strangers) and will definitely be using her again in the future to organise and arrange my adventures. Thank you Jo for all your help we can't manage without you.

Stella Parsons, Redditch
Customer Story 10

We have used Jo many times now to book our holidays. Jo has arranged straight forward packages, beach holidays and also complex long haul flights, internal connecting flights and accommodation for us. She manages to remove all the hassle involved and then leaves you free to get on and enjoy yourself. Being a simple sole myself the above arrangement is perfect for us. We have just returned from a week in Egypt which was booked through Jo. I asked her for some options and she sent them across within 24 hrs – they all met our requirements. We made our choice and rang Jo during my lunch hour. It was all booked and paid for as simply as that! Thanks Jo you’re a STAR! Also, can I just say that if you do have any queries or problems while your away Jo is available to assist with this as well, WHAT A SERVICE!! Don't leave or change your job Jo as you’re invaluable! Thanks again!

Sue Murray, Birmingham
Customer Story 11

My friend and I had a most wonderful 8 week holiday last year in Singapore, Australia, New Zealand, back to Australia, and Bangkok thanks to Jo's excellent organisational skills. We travelled by plane, coach and train and on every step of our journey transport was waiting to take us to our hotels, days trips were arranged and an extended coach trip fitted into our itinerary. We are planning another extended holiday for next year and I will be calling upon Jo's services again for this. Jo's is presently assisting us with a trip to South America in September. I would have no hesitation in recommending her to others.

Glenda Fraser, Redditch
Customer Story 12

Gold star, world class service. Arranging a holiday with Jo is so simple, easy with everything tailored to what you want in your trip. The difference Jo provides is the personal touch that goes beyond the booking. Always checking everything is OK, looking to ensure everything is covered. Superb service and already looking forward to the next adventure. Thank you Jo.

Nik Thompson, Solihull
Customer Story 1

Thankyou so much Jo, for everything you have done, and making our honeymoon extra special. The service you have gave us was first class from start to finish, and nothing was too much hassle for you. We look forward to booking all our future holidays with you, and will highly recommend you, to family and friends. Thanks again.

Stacey Tudor, Redditch
Customer Story 2

Can't rate Jo highly enough...My sister recommended Jo to me about 4 years ago when my partner and I were looking to book a summer holiday. Since then I have booked several trips through Jo, most recently my honeymoon to Mauritius. Everytime Jo listens to what we are looking for and always comes up with exactly what we want and at a price we want to pay. Everything is so easy - it takes the hassle out of finding the perfect holiday. If you have any questions or special requirements (such as golf bookings) she is so accommodating and always at the end of the phone/email...Thanks Jo - I would recommend you to anyone!

Keira Wood, Little Bookham
Customer Story 3

Joanne helped us book the "holiday of a lifetime" - or so we thought. BUT, as we had such a fantastic time we will be making sure we go back. The trip was to Barbados and as we were armed with lots of information about both hotel and island. Our expectations were high but we were not let down. Joanne organised all the bookings regarding the holiday, including accommodation near Gatwick airport right through to making sure we had the correct room for our needs. She kept in contact with us right up to the day we departed. A BIG THANK YOU.

Sue Stokes, Harvington, Nr Evesham

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My Blogs

Mexican Magic

Joanne's blog, 20/08/2011

Mexico boasts some of Central America's finest white sandy beaches with brilliant blue turquoise seas, luxurious resorts and excellent tourist facilities, along with a spectacular historical heritage.

From the UK, the flight time is approx. 9 hours and there are many resorts along the Yucatan Peninsula from Cancun where it is a 24 hour resort - so you can party as much as you like! There’s also the laid back European-influenced town of Playa del Carmen which is a great base for exploring of the nearby ruins of Tulum and Coba and is also a good destination for diving tours.


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