Based In Manchester

Paula Hardman

Available for new enquiries

Looking for help with your business travel? Find out how I can help here

It's Nice To Meet You

With over 25 years’ experience in the travel industry, I look forward to helping you with your travel arrangements whether that be a short break in the UK, a weekend in a stylish European city, a cruise or even a round the world holiday of a lifetime.

I live in Manchester with my husband and two children, my daughter Madison who is 21 and my son Jaxon who is 13. I am of course kept on my toes with my children. Jaxon with music lessons and trampoline squad and Madison is currently at university studying Theatre and Performance.

I have worked for various travel agencies. My first one was Going Places many moons ago, and I was bitten by the travel bug. I have worked for a large tour operator and also worked for a corporate business travel house. I left travel briefly to work in the family business, however I found I missed it terribly as travel really is my passion and when I decided that I wanted to go back, there really was only one company I would consider going to and that was Travel Counsellors. They are the best of the best.

I have been lucky to have travelled a lot in my lifetime including Europe, Caribbean, USA including Las Vegas, which is one of my favourite places, Dubai, The Maldives, The Far East including Singapore and Thailand. I took my mother to Thailand for her 50th Birthday, she says it was a trip of a lifetime for her. I have been to Australia and the French Polynesian islands including Bora Bora where I worked as a holiday program presenter for a well-known Travel Tour Operator. I have done several cruises and I also achieved captain status award for Royal Caribbean/Celebrity Cruises and Azamara by completing all their product training. One of my ultimate favourite trips was Christmas Eve 2015 I took my children and my mum to Lapland to search for the real Father Christmas, it was magical.

A lot of people ask me what my favourite holiday is to organise, and I have to say that an multi-centre holidays get me excited, trying to fit all the pieces together is like a fabulous puzzle.

Travel Counsellors have a high standard of customer care and this is one of the most important things for me, I always will go the extra mile for you as my customers, so if there is anything I can do to make your trip even more special please do ask and if it’s in my power, then you can consider it done.

A lot of people think using a personal travel advisor is going to cost them a lot more but I can tell you it doesn’t and the best part of all is you have the peace of mind of having someone at the end of the phone if something doesn’t quite go to plan and that is really priceless.

I really do look forward to hearing from you and helping you your next trip whatever that may be or wherever that may take you.


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My Videos

Weddings Abroad.

21/06/2022

Have you ever wondered what a wedding abroad would look like? Take a look at some of the recent weddings I have organised for my clients.

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

My Butler was called Suresh

04 April 2022

A few weeks ago, I was super lucky to be chosen to go on a 3 day test cruise on board "Regent Seven Seas Voyager". This was the last of the regent ships to get back into the water after the pandemic. Would you believe this particular ship hadn't had passengers on for 760 days and in total the entire fleet had not cruised for a total of 9 years during the pandemic. Let that sink in a little as I was gobsmacked. Anyway, let’s talk about my trip. Myself and 2 colleagues decided to fly out the day before and spend the day in Rome, a city I have never visited. I loved it so much I cannot wait to go back with my husband one day. The next day we got a taxi over to the port and got on board one of the most beautiful ships I have ever been on. It’s a medium size ship with a small ship style. So, this means although it could easily hold around 1500 passengers, they only have 680 on board which means so much more space per passenger and more crew to passenger ratio too. Check in was seamless and our cases were taken to our suites for us (They don’t call them cabins on board this ship they are all suites). Well, my face was a picture when I found out I had been upgraded to a “Penthouse suite” this suite and those above it come with your very own butler to attend to any needs you may have. I honestly felt guilty asking for my pillows to be changed as although they were lovely and soft, they had feathers in and I am allergic. The next part really blew my mind as I was handed the pillow menu from the side of the bed and all sorts of fancy pillows to choose from. I just chose normal foam ones, but I could have had gel, or water filled or memory ones. Suresh my butler explained about the canapes I could have each evening in my cabin if I wanted and showed me how to work the coffee machine and told me all about valet laundry. I felt like a rockstar. All the suites on board have balconies too complete with 2 lovely chairs and a table. Next myself and my colleague decided to go up on the pool deck for a drink…oh did I mention everything is included? That means all your drinks and not cheap brands either. You could have cocktails, premium branded spirits, wine or even drink champagne the entire time you are on board. Not only that all restaurants are included there are no supplements, WiFi is included, gratuities are included. All your flights and if you are in Penthouse and above you can fly business class and here is the best part, shore excursions are also included. Yes, you heard me right. So, the price you pay when you book, you don’t have to put your hand in your pocket again to enjoy your time on or off the ship. The first night on board and we ate in the Sette Mari restaurant, which during the day is the La veranda restaurant. Sette Mari is their Italian. The food was amazing I had the nicest mushroom risotto I think I have ever had; they will pair your meal with beautiful wines too. Our second night we dined in the Compass Rose restaurant; it was a lovely atmosphere in here along with the stunning Versace plates. They have an “always available” menu where you can create your own courses and each day a chef’s created menu if you want something different again paired with beautiful wines. Another fantastic option with Compass Rose is you can have in suite dining where they will lay your table in and serve you too all in the privacy of your own suite. On our final night we dined in the Chartreuse restaurant which is the French option. The food was again spectacular, I had rack of lamb which was cooked perfectly. The only restaurant we didn’t get to experience was Prime 7 the steak restaurant, but I hear from my other colleagues it was fabulous too. During the day the pool grill was our hangout with an always available menu plus fresh salad bar and a theme side, we experienced a Greek day and an Italian day from the grill which was lovely. On our cruise we cruised to Ajaccio in Corsica where we got to choose one of the included shore excursions. We chose the imperial town as it took us to the birthplace of Napoleon. Our tour guide was great full of knowledge and had a great sense of humour too which made the tour all the more interesting. Ajaccio is a lovely town, and we were so lucky as the weather was beautiful, so I even caught the sun. After our tour we were back on board, and we decided to go and look around the other suite grades starting with the lowest category which is the Deluxe Veranda which for an entry level suite was beautiful and as I have mentioned before comes complete with a balcony. We toured all the suites right up to the Master Suite which was stunning. The space included in the higher categories is something I have not experienced myself on board a ship before. Each suite comes with high end amenities from L’Occitane and stocked mini bar. I enjoyed this ship as it had just enough to keep us entertained with several evening venues including a 2-tier theatre where we got to see the team perform their show for the first time, amazing singing, and dancing to lots of rock and soul classics. In one of the other bars there was a resident duo who managed to get some of us on the dance floor and we also enjoyed listening to the pianist in the Observation lounge. And lastly for those that like a bit of pampering you have an on-board spa where you can enjoy lots of beauty treatments and massages. Overall, this was an amazing ship for those that like to know everything is paid for in advance, that every detail is taken care of and that like to experience a more luxurious time on board a ship. The Regent fleet sails to all corners of the globe and have some amazing experiences that combine the cruise with some truly spectacular land holidays. Please get in touch with me if you have any questions about the Regent Seven Seas Voyages.

Disneyland at Easter

07 June 2019

This Easter holiday we took a family trip to Disneyland Paris. This wasn't our first trip but the first my son Jaxon who is 7 will remember. We flew from Liverpool as we are in between Liverpool and Manchester airports. I quite like Liverpool as the parking is so close to the airport. On arrival in Paris we got a private transfer to our hotel which is the Sequoia which is a 3 star Disney hotel and within 15 mins walk to the parks. Perfect as we really didn't spend anytime in the hotel. Its good too as the Disney Characters visit for a meet and greet in the morning but by that time we were in the park making the most of our magic hour, this is an hour before the parks open to the general public and just for guests of Disney Hotels. Food can be expensive so if you have the option of a meal plan go for it as its cheaper in advance than paying in the parks. We didn't have a meal plan so we ate breakfast in the Earl of Sandwich which is in the Disney village and a sort of Subway type place. Not expensive either. We took a lot of snacks for during the day in the parks, like breakfast bars and small bags of popcorn and mini biscuits which were a god send for the kids as they were hungry but not wanting to sit still and eat. The parks are always busy so make the most of the fast pass system which is free. The parade is always busy so we did get to our "spot" around an hour before it started but to be fair we were ready for a sit down. I would advise booking restaurants before you go as they do get busy and we hadn't done on one night and we struggled to get anywhere early enough for us and our kids. You can book restaurants around 60 days before arrival and it is definitely worth doing. After dinner we went on a few more rides until the fireworks show which is around the time the park closes and it is a "do not miss" Now some tips, there is a show called Mickey and the Magician on in the parks, now it is free to go and watch but if you are a Mastercard holder, go to City Hall as soon as the park open in the morning and you can get preferred seats which mean you don't have to queue so long before the show and the seats are amazing. Staying in a Disney hotel gives you a free hot drink per person in your hotel, you just scan your keycard on the vending machine, not many people know about this, but it was nice coming in and having a hot drink. Our room didn't have any tea making facilities. We didn't use the pool as we were so busy every day in the park. Any questions about Disney please ask. Paula

Honeymoon Road Trip Round Tennessee.

05 June 2019

As you may know I got married last year and in October we took our honeymoon in the USA state of Tennessee. It was fabulous from start to finish so I thought I'd write a blog in case this sort of trip appeals to you. We started with business class flights with British Airways to Nashville which was an amazing way to travel and a first for my husband, although I have been lucky enough to travel business class before. On landing into Nashville, we collected our Mustang convertible car which was a dream of my husbands to drive and off we went to find out first hotel. We arrived at Aloft in Nashville and checked in and then decided to venture out to grab some food. To be honest it was quite late at night and we were both quite tired, so we decided to grab a pizza and take it back to our room. After a night’s sleep, our busy day ahead began with visits to downtown Nashville and onto "Broadway" which is bar after bar after bar all with live music belting out, it is a music lover dream. We also had visits to the Country Music Hall of Fame, the Ryman Auditorium which is where the Grand Ole Opry started and then we took a hop on and off trolley tour to see some more of Nashville. That evening we decided to eat down on Broadway. Now my tip is to decide during the day where you want to eat and make a reservation, we didn't and ended up eating quite late. After our second night we were then off on our travels to Memphis, which took about 3 hours. We checked into the Guest House at Graceland which was an absolutely amazing hotel and a definite must for Elvis fans. There is Elvis music playing throughout the hotel with the bonus of having an outside pool and it’s across the road from Graceland itself. The next day we had a tour of Graceland which was just amazing seeing his house, cars, planes and thousands of pieces of memorabilia. We also visited Sun Studios which was amazing to hear the stories of bands that have recorded in there. We took a trip down Beale Street which is a little like Broadway in Nashville with live music. BB Kings is a must. The next day we were off again in the car and onto Chattanooga which took about 5 hours. We had a two night stay here and had an amazing steamboat sail down the Tennessee river and also visited the aquarium. After our second night we were off to Pigeon Forge which a lot of people have not heard of but this is where the amazing Dollywood theme park is located. Aside from that it was an amazing place, with so much to do and see. We could have done with longer than 2 nights here, but we managed to cram an awful lot in, including a visit to a moonshine distillery and a visit to the Smokey Mountain Oprey and also a fun dinner show. Then we were off back to Nashville for our flights home. I would thoroughly recommend this trip to anyone who has a love of music. For any more info please get in touch.

Easy Guide to Packing.

04 June 2019

As a seasoned traveller I like to think I have the packing perfected but even I can make a mistake. Like this April on our family break to Disneyland Paris I actually forgot to pack our travel plug adapters. Very annoying as I have about 20 of these in a bag at home, even more annoying as it cost us 20 euros to buy 1 of them in Paris. So I thought I would create this handy packing guide for you all. Essentials: Passport Travel Tickets/Documents (if you use our MYTC app you do not need to print these) Insurance Documents Foreign Money or Currency Card Bank Cards Driving License if you plan on driving abroad TIP: Put your emergency medical number for your insurance in your phone with AAA at the start as this will mean it’s the first number in your contacts list. TIP: Photograph your driving license and passport and email it to a family member or friend in case they get lost or stolen. Clothing: Now this is very subjective for me and my family as I only allow 1 outfit per day and 1 outfit per evening. I am ruthless and will not allow extras. I do know some who take less and double up. But I find if you’re in a hot place you may not want to wear the same set of clothes twice. I do always allow extra swimwear as one set drying and one set wearing. Always take a cardigan or sweater for the evenings as it can sometimes get chilly. Don't forget nightwear (even if you normally don't wear it as you may be sharing a room with people or in case of an evening evacuation) Toiletries/Medication: Now you can buy mini products, but I personally find these quite expensive and rarely are the brands that I use. Buy empty mini bottles and decant your own products. I have a small make up bag that I use for medication. It contains an emergency kit of plasters, painkillers, Calpol sachets as I have children, upset tummy treatment, meds in case you go the other way and can’t go, antihistamine, Insect repellent; it’s a godsend as some local pharmacies can be expensive. Things to Check: Check if your hotel provides towels as this will save a lot of space in your case, some will also provide hairdryers but if your anything like me, you like your own. Other things: Phone chargers, adapters hmmm yet I won’t forget that again, sunglasses, beach bag/day bag or carry it as hand luggage, camera although most people use their phones nowadays, pen and paper...this does come in handy. Travelling with Kids: Toys Sunhat Pool Shoes Snacks....this is a big one as small kids are always snacking and it helps keep them occupied on a flight. On The flight with Kids: Now this is my big tip, go to a local shop like B+M or Poundstretcher and buy lots of little toys, they don't need to cost a lot, but get as many as you can and then gift wrap them, now this may seem a lot of work, but believe me you will thank me. On the flight when your little one starts getting restless, grab a little gift and let them open it and play with it, it should pass some time, then repeat as many times as needed through the journey. I hope this helps and if you have any questions please let me know Happy Travelling Paula

Tips for Keeping Kids Amused on Flights.

14 June 2018

This is a topic I get asked about quite often, from parents on the first flight with their children. Usually it comes with a sense of panic and what if. What if they cry all the time? What if they won’t sit still? What if they start shouting? What if they annoy the other passengers? All these things have gone through a parent’s head at some point before taking their precious offspring on a flight. Here is what I advise and tell them. 1. Its ok for a child to cry and pretty much everyone on that plane who is a parent will have experienced that sound at some point. 2. Don't panic and stress about this as your child will invariably pick up on this and it can make the situation much worse. 3. Do reassure them its ok and that nothing can happen to them, as usually they are feeling fear. 4. If you suspect ear pain, try and get your child to suck a dummy, bottle, lolly or something like that to alleviate the pain, failing that I always carry paracetamol sachets in case none of the previous ideas work 5. Plan for the flight by taking a small backpack for the child, ahead of time buy lots of little items, such as cars, small dolls, crayons, mini books etc and wrap these in wrapping paper, every half hour or whatever you deem necessary, pull out an item and let your child unwrap it and play with it. This doesn't have to be a costly exercise, B+M bargains or Home Bargains or supermarkets do little inexpensive items that work well for this. Make sure you child hasn't seen any of them before as it will entertain them more than something they are already familiar with. 6. Snack are important and flight snacks can be expensive so pack some of your own or buy in the airport shop before you board the plane. 7. If your child is of an older age, ask questions. What do you think the hotel will look like? What are you most looking forward to? Any dialogue that will pass some time and keep your child engaged. 8. Games can be lots of fun, remember back to when you were a child, I Spy, with younger child I Spy with colours was always a fun one with my son. 9. Lastly do not be embarrassed if your child plays up and cries or screams, just deal with it calmly and remember it’s not going to be long and you will be off and enjoying your much-needed holidays. Parenting is not easy and on a flight, it can be harder, but just remember you got this!

Weddings in the Sun.

20 June 2017

Ever wanted to get married in the sun? Well I have arranged so many weddings abroad this year already and it's only June. A lot more Brides are choosing this option as a way of combining their honeymoon with the wedding itself. I have been hearing more and more from Brides and Grooms that they just want to "run away" and get married to save all the hassle and sometimes upset that comes with planning a wedding in the UK. There is no seating plan arguments, or whether to invite Auntie Joan's cousin's sister's boyfriend ;) So the obvious choice is an amazing wedding in the sun and let someone else take the stress of the organisation away from you. I was lucky enough to exhibit at a wedding fair a few weeks back and got to speak to lots of lovely couples, the overwhelming destination for wedding abroad choice was in fact Cyprus. It's a beautiful country and with it being only 5 hours away it's a lot more accessible and affordable to those who may want to take family and friends with them. I had a lovely bride get married on a yacht in Paphos in April this year, see the photo on the blog. So it's not just your standard hotel or beach wedding I can arrange, lots of countries offer unusual places such as yachts, monasteries, small quaint chapels, wineries, museums - the list is endless to be honest. If you do wish to get married abroad of course you have to adhere to the legal requirements and a lot of countries insist you are in the country for a minimum of so many days before a wedding can legally take place, of course I take care of all the stress of this for you advising what documents you may need beforehand. We really can make this an amazing day to remember, pretty much anything is possible, so if fireworks is your wish for the evening we can make this happen, if you want cupcakes instead of a tiered wedding cake then we have access to the best suppliers in most countries and of course the Bride wants to look her best on her big day, so make up artists and hairdressers can be arranged too. So all it remains for you to do is choose where this most special day is going to take place, if you need some inspiration I'm happy to have a chat. The photos are of my beautiful Cyprus yacht couple and a few of me at my latest wedding fair. Below is a testimonial from the yacht wedding couple. "We loved our wedding in Cyprus on a yacht it was a perfect backdrop for our photos and all our family enjoyed it immensely thanks to Paula and Carol who made it so easy and everything went smoothly they couldn't do enough for you it was our perfect fairytale only wish I could do it all again memories I will treasure forever." Mr and Mrs Chapman, April 2017

Exciting Easter in the UK

28 March 2017

As a mother of two children, I am always looking at way to entertain my little darlings, Madison who is 13 and Jaxon who is 5. Now they really don't like playing hide and seek anymore with me because I usually leave them hiding for longer than I possibly should while I grab a much needed cup of tea in peace! Ok so that's a teeny tiny bit mean on my part, so I started looking at some possible days out that I could do to keep them entertained during the Easter Break and there are really a lot of places in the UK, so it doesn't need to be an overseas trip that I can help you with. Take a look at my suggestions... Cadbury World - This has to be the most genius idea ever, I mean who doesn't like chocolate?! It looks like a fantastic day out and it's actually on the site of the original 1879 Cadbury Factory. There are lots of interactive parts and rides and of course CHOCOLATE! It's based in the Midlands so nicely accessible for most of the country, or you can team this with an overnight stay so you don't have to battle with the M6 traffic. The Making of Harry Potter - Now I have actually done this tour myself and as a massive Harry Potter fan I pretty much squealed my way round in pure excitement at seeing the sets and props, it was literally a Harry Potter fan's dream. It's situated in Hertfordshire and there are again plenty of hotel choices to choose from. Be careful though, the gift shop is lethal with replica wands and time turners (those in the know...know). Legoland Windsor - This is my little boy's dream, we have looked at photos of this and I must get my little Lego architect here soon. It does look a lot of fun with rides, interactive shows and attractions and would you believe over 53 million bricks have been used in the park! You can do one or two days in the park and I can arrange hotels too. Now if you're a massive thrill-seeker you have all the UK theme parks, such as Drayton Manor, Chessington, Alton Towers, Blackpool Pleasure Beach and Thorpe Park, all of which can be arranged with hotel stays. These are just a few ideas for you but if you see anything and if you're wondering if I can help then please do ask.

Beautiful Belmond Northern Belle

17 February 2017

This was a trip I booked for my parents, it was my Mother's present to my Father for his birthday this year and they were lucky enough to get on board on Valentine's Day. My mum is wonderful with words so I asked her to take as many photos and give me a proper review of what it was like. I secretly think my Mum would love to be a Travel Counsellor too as she jumped at the chance to do this for me. Here is what she had to say..... After asking Paula Hancock our Travel Counsellor and also our Daughter to advise me on a present for John, my husbands birthday, she recommended a lunch trip on the Belmond Northern Belle. I can only say thank you with all my heart. This went far far beyond our expectations. It was a truly amazing day, from walking the red carpet to your carriage to being seated by very attentive staff who made me welcome with a lovely gift, a small teddy. It was wonderful - as soon as we were seated we were offered champagne, and then informed about everything from the menu to where the beautiful toilets were (never thought I'd use beautiful and toilets in the same sentence) but they were. The food was fine dining taken to another level, all served perfectly, all the staff introduced themselves by name, and were extremely attentive, they anticipated our every need. We had £24 to spend on drinks between us, and you had a very varied choice of beverage from very fine wines to beer, to cocktails, to soft drinks, whatever you wanted was served and presented brilliantly, and all this whilst travelling through lovely English countryside. Just to add to the ambience there was a very clever table magician, and a band of strolling players who serenaded us with our chosen song. This experience was like stepping back in time it was so relaxing and having a taste of being treated like royalty was priceless. We are now looking at the other trains the London Pullman and the dream would be the Orient Express.....well one can dream.

Magical Christmas Eve Searching for Santa.

11 November 2016

On Christmas Eve 2015 at about 8am we took off from Manchester airport – myself, my mum and my two children, Madison who was 12 and Jaxon who was 4. It was an easy flight as we had plenty in a backpack to keep the kids amused. Around three hours later we landed at Enontekio airport in Finnish Lapland. The view was simply breathtaking and the kids were beside themselves with excitement, to tell you the truth so were my mum and I. We boarded the transfer coach and spent the next hour or so driving though the most beautiful snow filled fields, spotting the odd reindeer dotted about here and there amongst the trees until we arrived at our magical snow village destination. First we were taken into a restaurant to have some lunch which was lovely and definitely welcome into our hungry tummies by now. After this we were taken into the clothing room and given snow suits and boots to wear to do all the daily activities. Then the fun began. We had so much fun riding a reindeer-pulled sleigh, we slid down hills on toboggans, and we had a go on snow mobiles. Even my four year old had a go, although he couldn't go far except in a circle. He was held by a safety rope but he absolutely was driving the snow mobile by himself - super proud mummy moment. Then we went to have a hot chocolate to warm up a little and stand by one of the log fires that were burning around. After we had warmed up a little it was on to more activities and my personal favourite was the husky dog sled ride - they go pretty fast. I kept having sneaky glances at my kids and their faces were smiling and laughing so much. This was our last activity before we went off in the forest on a sled pulled by a snowmobile in search of the real Santa. We rode for what seemed like quite a few minutes until a clearing broke and an elf named Snowflake appeared to say Santa had been waiting for us. She stood at the door and knocked and Santa shouted my children's names from the other side (a really lovely and special touch). Mouths gaped as Santa somehow knew my son’s name. Inside was a roaring fire and the big man himself sat on a wooden throne. He sat and spoke to my children for quite some time, we didn't feel at all rushed, lots of photos were taken and a gift for each of them given. Then it was time to leave, we made our way back to the clothing room to remove our snowsuits and boots and begin the journey home. We arrived home into Manchester around 10.30pm and made our way back to our house. Luckily the children were tucked up into bed before midnight, as everyone knows you need to be asleep by then or the "Big Man" won't come. It was truly a special trip and one we will never forget. I hope you enjoyed this blog and watch out for more soon.

My customer stories

Sent by Tanya Last

Friendly , helpful and knowledgeable would highly recommend and have done and will continue to do so

Sent by Helen Morrison

Friendly and nothings too much trouble. The process made easier for a technophobe like myself. Well done Paula Hardman

Sent by Dawn Groom

Paula has been very helpful in arranging this holiday for myself and my husband

Sent by Kate Sanders

Just wanted to email to say thankyou all in for putting together the most amazing honeymoon for Ian it was incredible. Cape Town was nice and busy to do some sight seeing and tours whilst enjoying the nice food. Franshhoek; we just loved drinking so much wine and visiting all the vineyards trying all the wines. Then safari was amazing. We saw the big 5 on the first drive! Then the lodge was great too, food was amazing and the lodge was so nice and we were so well looked after! Thankyou very much!

Sent by Catherine Hendy

Paula is amazing! She gave me great advice and guidance on our family holiday choice and came back so quickly with a re-quote to reflect changes we needed to make. Paula responded out of hours and made the whole process stress free. Her knowledge and help is invaluable and the fact that she got my holiday booked within days where it would have taken me weeks is truly wonderful! Can not thank Paula enough. Will definitely be using Paula for all our family trips going forwards, and would not hesitate to recommend Paula to anyone looking to book holidays.

Sent by Ash Patel

Paula is always takes the time to listen to what we want and then comes up with packages and quotes that match our needs. Great service which is reliable and friendly and saves me a lot of time.

Sent by Susan Rowley

Paula was recommended to me by my daughter when I was having trouble finding a suitable holiday for myself. She found me three in no time at all. I chose one and she talked me through every step of doing it online. She was very understanding and patient with my two failed attempts at paying for the insurance! I am very pleased with the service.

Sent by Monica Tigani

Paula has been absolutely fabulous in finding the perfect trip for me and my mum. I could not have done it on my own! Many thanks for all the help and advice ??

Sent by Tina Waterhouse

Paula gives quick responses and goes that extra mile to make sure all my request are met and questions answered. And she’s always so happy!! ??

Sent by Paul McKnight

Paula is always helpful when we're looking to book. This time around Paula came up with some great hotel options that we wouldn't have considered ourselves. Having used Paula in the past and having passed her details onto others I'd happily recommend again.

Sent by Glynn Drummond

Paula, is very efficient and reacts immediately to requests and any problems that sometimes occur.

Sent by Helen Packham

Paula found me the perfect holiday in super quick time! So excited for the trip thank you for taking stress out of it all

Sent by Mark Massey

Paula is absolutely fantastic! Paula helped us every step of the way with our holiday bookings and provided great advice along the way.

Sent by Samantha Neilson

Paula is very friendly, so helpful and took care of every detail of planning our upcoming 2024 holiday. Super responsive and nothing was too much trouble. Would highly recommend!

Sent by Katy Jeffery

I have actively recommended Paula to friends and family as I know she is reliable and will always go the extra mile to find you the perfect holiday! I will only ever book with Paula now as I know she will always find me the best holiday for the best price and I get peace of mind that she has everything under control

Sent by Kieth O'Brien

Paula always goes above and beyond to ensure we receive a top notch service, I now would not use any other company or service to provide my holiday bookings. Paula ensures our requirements and wishes are met and we are kept fully informed of every stage of the process, nothing is too much trouble and any additional requirements are always dealt with in professional and timely manner. A job well done

Sent by Lynn Norwood

Changed plans several times but Paula kept her patience and came up with a great holiday for us tailored to our needs

Sent by Kayleigh Smart

Paula was super helpful giving advice and fast responses.

Sent by Michelle Marotta

Paula is so friendly and accommodating. Her customer service is amazing!

Sent by Claire Jones

Paula is always so helpful. I’ve been a nightmare with my current booking due to having to change the dates but she’s made everything so much easy for me and got me the perfect holiday booked. Wouldn’t use anyone else to book my holidays.

Sent by Cerys Owen

Paula is always on hand to help with last minute business trips. She sorted this one quickly over email and I was very please with the wonderful service as always.

Sent by Elizabeth Norbury

Paula is excellent at her job. She always listens carefully to my requirements and responds quickly to my requests. I know she will do everything she can to look after me and make sure I have a great holiday. I recommend her to all of my family and always tell them how fabulous she is!

Sent by Dipak Kukadia

Paula was very helpful and patient with me and found me 2 wonderful holidays and just booked the 3rd one with her too.

Sent by Dawn Groom

Paula has been very friendly and knowledgeable. Would 100% book with Paula again and recommend her to my family and friends.

Sent by Linda Baker

Such a sweet lady to talk to, without the fear of speaking to a stranger. She immediately helped us to book our next year holiday perfectly. Thank you Paula.

Sent by Graham Wheeler

Paula is totally committed to her job and makes you feel special

Sent by Jenny Cook

I have already shared Paula's contact details with friends. Highly recommended.

Sent by Janny Lau

Paula has been amazing from the first contact, very helpful and knowledgeable and has given me good confidence in booking with her again and recommending her to friends and family

Sent by Sharon Jackson

The attention to details and alternative options is second to none

Sent by Samantha Armstrong

Already recommended Paula, who is currently arranging a family holiday for one of my colleagues (special occasion). I absolutely adore Paula and can’t thank her enough for previous and forthcoming holidays

Sent by Dave Bradburn

The service was excellent with quotes sent and questions answered extremely promptly. How likely is it that we’ll recommend Paula? It’s a certainty!

Sent by Jon Follenfant

All ways available to deal with our questions and concerns and find quality holidays at competitive prices.

Sent by Anna Thomas

Paula has been brilliant, we really enjoyed the holiday she helped us plan and booked everything for us. It was so much quicker and easier for us than when we arranged our own similar holiday DIY.

Sent by Gaynor Lee-Rigby

Holiday planning was effortless with Paula . Definitely will be back to book with her experience & expertise

Sent by Peter Wallbank

Paula is an absolute rock star! We've been booking holidays with her for years and she always goes above and beyond.

Sent by Kate Hoyle

Paula is incredibly efficient and just sorts out everything to make your travel as smooth as possible. She is really easy to deal with and takes the hassle out of endless scrolling online looking at hundreds of options.

Sent by Georgina Shipley

Paula is superb! Nothing is too much trouble and she is so knowledgeable

Sent by Jane Ferre

Paula is quick to respond and knows exactly what we need - use her every time - it's a no brainer!

Sent by Jayne Potts

Paula acted swiftly and was very accommodating with any questions we asked which was great.

Sent by Natalie Jenkins

Paula was extremely helpful and patient with me. She listened to mine and the children’s needs and found us the perfect place to stay. I will definitely be recommending her services

Sent by Jayne Potts

Excellent service would recommend and use again with confidence

Sent by Stephanie Arrand

What a lovely lady Paula is. Nothing too much trouble, I was back and forth with different ideas and dates and she was great. Got my dream santorini trip booked now and will definitely come back for more holiday bookings. Thank you lovely :)

Sent by Samantha Brown

Paula was fantastic to work with! Knowledgeable and attentive. She made the whole process easy and stress free, giving me full confidence.

Sent by Louise Johnson

I haven't had the opportunity to book a holiday with Paula for a few years, but it's as though we spoke yesterday. Very friendly and efficient, would highly recommend.

Sent by Beverley Hall

Made me feel secure booking a flight and took away the laborious task of trying to find the right flight on the internet.

Sent by Georgina Shipley

Paula is so helpful and informative It’s always a stress free holiday when we book with her

Sent by Rebecca Johnstone

Paula has been amazing, efficient and informative throughout the whole process, thank you x

Sent by Neville Snaith

Paula is incredibly knowledgeable, helpful and efficient. She inspires confidence.

Sent by Glynn Drummond

You can rate a travel counsellor when and how they react when you have a problem. We had a potential problem prior to travelling. Paula arranged a contingency plan that would have allowed our holiday to go ahead. Fortunately it wasn’t needed. I have already recommended Paula to friends.

Sent by Suzanne Lockett

Very efficient , friendly and with knowledge. Takes all the hard work out of finding your holiday. Highly recommend Paula, wish I had known about this service sooner

Sent by Keeley Roscoe

Paula has brilliant attention to detail, has excellent knowledge of various destinations and is super organised and very helpful. I have already recommended Paula to some friends.

Sent by Craig Parsons

Superlative… quite literally the best experience in every regard.

Sent by Peter Horrobin

Well-organized trip, with good attention to detail. We had the time of our life, thank you Travel Counsellors!

Sent by Elizabeth Barton

Paula arranged my holiday and made the usual stressful process a breeze. She found a hotel, flights and private transfers, and kept me informed on costs. She also altered flights to be more convenient for me. I will be using Paula for all my bookings in future. It was the easiest and most stress free booking I've ever made.

Sent by Sarah McLellan

I was recommended Paula by numerous people. I had a tricky business trip to book for a Client, that when I tired to organise was costing a fortune. Paula took it off my hands, matched all the flights up, offered advice for various elements and managed to save not only time and stress but a lot of money too! I will now forever more go to Paula for all my business trip and Holiday bookings. She's that person you need to know for all friends, family, colleagues and clients trips.

Sent by Catherine Sands

We have been using Paula sporadically for the past 15 years. She is genuine, friendly, knowledgeable and helpful. I always feel like I'm in safe hands with her and that she is doing her upmost best for me and my family, as though she was booking a family for her own family.

Sent by Sarah Allen

Paula is always on hand to answer my queries and find the perfect trip for me.

Sent by Linda Gul

We have already passed your details on and we look forward to speaking with you closer to our travel date

Sent by David Owens

As always Paula is very helpful, answers the questions very very quickly and gets me a great deal each time.

Sent by Paul McKnight

I have used Paula in the past and have booked another trip with assistance from Paula. I've recommended Paula on several occasions and will continue to do so as she always goes above and beyond to answer questions. It's great piece of mind knowing if there's any issues Paula is always available.

Sent by Kaileigh Smart

Paula has been fantastic answering questions and her replies are speedy. I feel comfortable knowing we have that extra hand and advice as first time travellers.

Sent by Julia Strother

Very helpful and plenty of patience. Back in no time with plenty of holidays to view.

Sent by Ash Patel

Paula is great . Easy to talk to, always calls me back and does some fantastic research for us so that we can have the best holiday . We have rebooked and will continue to do so

Sent by Jacqueline Midgley

Excellent service….it’s like having your most experienced and professional family member organise your holiday for you. Wonderful to completely relax and know Paula has absolutely everything covered.

Sent by Janet Walker

Paula was a life saver! It was a complicated booking for me to get my head round and I could not have arranged it myself. Paula was so professional and put my mind at ease. I am so happy with the bookings especially because I can see my daughter, after waiting 3 years to see her in Australia. I have provided a friend, who flys to see her daughter in america a couple of times a year,with Paula's contact details. Jan xxx

Sent by Salli Murray

I recommend Paula to all my friends and family because she is the best and goes above and beyond!

Sent by Peter Wallbank

We love Paula - she is always amazing at finding us the holiday we want and then making sure it all runs smoothly.

Sent by Anne Hamblett

We have used Paula for sometime now and she-is amazing in organising everything for holidays, she does everything and even sends little gifts to thank you Paula xx Anne and Colin xx

Sent by Julia Hall

Paula has been so pleasant to deal with - so bubbly and personable! She made the experience so enjoyable and I would definitely recommend her.

Sent by Peter Kearsley

Was professional friendly and so helpful made booking easy

Sent by Elizabeth Norbury

Paula is fabulous and I recommend her to everyone I know!

Sent by Keeley Galloway

Amazing service and brilliant communication. Paula knows how to help plan your trip so you are in the best locations

Sent by Jeanette Richards

Paula is amazing so helpful and takes the stress of booking away from you. Definitely will book again with her.

Sent by Krista Mansfield

Paula was absolutely fantastic. She listened to what we were after and made some brilliant suggestions. She was very knowledgeable and always took the time to listen and explain any questions I had. I can’t wait to go on our honeymoon!

Sent by Sylvia Partington

I would not be able to go on holiday if Paula didn’t do it all for me. She is a lovely caring person and goes out of her way to help.

Sent by Mark Little

Paula was utterly brilliant !

Sent by Catherine Riley

Paula was brilliant. I am quite fussy and she was really patient and offered me advice on a place I have never been before.

Sent by Lisa Slack

Paula has been amazing. Her patience has been really appreciated whilst we figured out where we wanted to go.

Sent by Joanna Saxby

I’ve been recommending you to everyone!

Sent by Karen Chamberlain

Paula has been super helpful and really knows her stuff, as well as being able to relate to us as a family and listens to what's important for our holiday. She's prompt with answers and communicates really well. Thank you!

Sent by Amy Kenyon

Paula has been amazing and very quick to respond. She has found the perfect holiday for us at the best price with great flight times :)

Sent by Joseph Adongo

Paula was quick to get in touch all through the booking process. She was able to get me the best deal on flights and hotel for me and my family to Diani in Kenya. The service was second to non. I'd definitely recommend her to anyone that would love to go on holiday without the stress that comes with booking holidays. Thanks so much Paula ??

Sent by Mark Massey

Paula is a delight to work with. She dealt with our booking efficiently and fully understood our requirements.

Sent by Katy Jeffery

I will 100% use Paula again for future holiday bookings, this is an amazing service and I am truly grateful for the help and advice I received.

Sent by John Groom

Paula is the best! It’s always a pleasure to talk to her as she is so happy, helpful and really knowledgeable about anywhere that I want to book a holiday, so I would not book a holiday with anyone else but her through Travel Counsellors!

Sent by Sylvia Partington

Wouldn’t dream of booking a holiday without Paula’s help

Sent by Christina Waterhouse

Paula Hardman is a very energetic and helpful travel counsellor. I would highly recommend her due to the genuine service she provides every time.

Sent by Jemma Bond

I already recommended Paula to all of my family and friends. Her service is second to none, she always goes the extra mile to find the best deals and takes away all of the stress out of holiday planning. Amazing service

Sent by Judith Crow

Paula cuts through all the complicated steps involved in booking trips and just makes life easier! She gives you the peace of mind that you've got the best options and the best pricing, and that nothing crucial is missed, like essential form filling and deadlines for specific steps. She's also extremely responsive and helpful, and has a genuine concern for her clients' successful journeys. I'll never use anyone else now, whether she likes it or not!

Sent by June Cookson

Paula is everything you could ever ask for in a Travel agent, her knowledge in her chosen industry is absolutely beyond belief, any question you fire at her and if she can’t answer there and then, she’ll get back to you in a short time, and any worries you may have, she’s all over them, putting you at your ease, she is caring and understanding. I tell everyone, if you want to do travel right, then just ask Paula.

Sent by Jean Evans

Paula always goes that extra mile to make sure your holiday is the very best, and the safest! We need more like her, shes efficient, and helpful, and you just relax knowing your holiday will be the best!

Sent by James Cowan

We have never used a travel consultant before, always booking direct with the holiday company. However we have found your service excellent

Sent by Irene Unsworth

Have recommended Paula to a number of people , I know how thorough she is , and how she cares about her clients ..... Paula is always full of enthusiasm and has knowledge of various travel options and places . :)

Sent by Laura Turner

Paula is amazing and I have every confidence in her knowledge and abilities. I have been booking with Paula for 3-4 years now and I absolutely would not book anywhere else.

Sent by Peter Howarth

Fabulous service from Paula. Quick, accurate and attentive - even when I was only able to give her a pretty vague idea of what I wanted. Really helped me narrow down what was a very broad idea to something really suitable.

Sent by Sarah Allen

I recommend Paula to all my friends and family. She takes all the hassle out of booking things independently and always goes the extra mile.

Sent by Rebecca Walmsley

Paula has been booking our holidays for nearly three years, she is highly experienced and throughout the chaos of Covid she has been a life saver managing all our changes and refunds. Always Would highly recommend.

Sent by Ninette Greenhalgh

Super simple no fuss. Paula makes life so much easier giving me options to choose from and explains them really well. I’ve already recommended to a few friends who will be getting in touch x

Sent by Angela Smith

Fab! Really helpful! Very knowledgeable

Sent by Andrew Duncan

Superb attention to detail and service by Paula. which is very reassuring for such a big adventure for me.

Sent by Victoria Peers

Paula was incredibly helpful and very patient with my requests. We got exactly the kind of holiday we wanted and I have already referred her to others!

Sent by Georgina Shipley

Paula is so patient and knowledgable There was no pressure and she was prompt and detailed with her responses to all enquiries.

Sent by Laura Clarke

I recommend Paula to everyone I know . She is fantastic and I wouldn't book another holiday without her !

Sent by Kara Salveson

I have used Paula for previous holiday bookings. I would never go anywhere else and always recomend her. I've never experienced such professionalism before. She is always at hand for the most menial of questions and nothing is too much trouble. Highly recommend!

Sent by Michelle Williams

Everything was just so easy. From start to finish we had the most fabulous unproblematic holiday ever. We got lots of things we never expected with the hotel which must of been part of our deal. Paula was amazing extremely helpful and attentive. Also lovely touch a gift for my two boys and a lovely post card to come home too. Will be calling Paula in the next week to arrange our next trip for April I wouldn’t book any other way. Thank you Paula for an amazing holiday. Michelle.

Sent by Victoria Simcock

Great service offered by Paula. Really helpful, friendly and knowledgeable. I will definitely use her again when I'm booking my next trip.

Sent by Lesley Hazlehurst

Fantastic support. Paula has a great amount of knowledge to help guide me of the best holiday. She was patient and friendly. 10/10 service,

Sent by Paul McKnight

Paula was very friendly and helpful in securing us a deal we were all happy with.

Sent by Lisa Cleary

Very helpful and efficient with my booking

Sent by Paul Goddard

Paula goes above and beyond, tends to all your needs, promptly answers any questions, will definitely be using Paula in the future.

Sent by Ruth Knipe

More than 10!!! Paula's extensive knowledge helped us through covid . Couldn't have done it without her Always there, to answer the silliest of questions . Booked again with her . What am asset to your Company.

Sent by Lisa-Marie Kelly

Paula had a lovely friendly approach and any question I had was never to much trouble for her, would book with Paula again and recommend her to others.

Sent by Ash Patel

You deliver an excellent personal service which is very convenient. Your knowledge of holiday and the current situation is very reassuring.

Sent by Jane Ferre

Paula is so trustworthy and accommodating, it's always a 10 from me.

Sent by Glynn Drummond

Paula is very attentive to your holiday requirements.

Sent by Nicola Humphries

I have so much confidence in recommending you as you’ve been nothing but amazing during our booking process.

Sent by James Perryman

Paula is quite simply the very best there is. Our holidays via her are faultless and even if we've booked somewhere ourselves, she's always on hand to help with any questions.

Sent by Karla Brett

Paula has been fantastic, nothing was too much trouble, everything explained clearly. I wouldn’t hesitate in booking with her again or recommending her to my friends or family. Thank you Paula xx

Sent by James Spicer

Paula couldn’t have been more helpful she was exceptional at every point we have come to conclude that she might just be the very best travel agent in the world.

Sent by Mark Massey

Paula is simply fantastic. Paula attended to our every need and worked tirelessly to make sure our dream holiday was booked efficiently and without stress. Paula’s knowledge of our destination and hotels was fantastic. I can’t recommend Paula enough!

Sent by Angelique Marginson

Paula has been amazing booking our wedding to Mexico next year, no trouble with replying and giving honest and direct answers if i have any quires about my booked holiday. not waiting hours on the phone like with other travel providers, excellent communication, very professional and just a nice person to talk to. every thing felt very relaxed and she reassuring. i cant wait to go now just have to wait 12months.

Sent by Peter Wallbank

Paula has been and is always amazing. Wouldn't book a holiday with anyone else

Sent by Jemma Bond

The support I have had from Paula has been incredible. She has booked travel arrangements for myself and my entire wedding party and it has relieved me of so much stress. I am so glad that I found her and would not hesitate to recommend her to my family and friends.

Sent by June Cookson

I cannot recommend Paula highly enough, not only does she find fantastic holidays, that we would not normally look for but she then tailors it to fit what we want, nothing is too much trouble. I would like to commend her handling of all the mess that covid has brought, not once did she cover anything up, she was with us every step of the way, and her understanding and compassion makes her stand out amongst so many of her contemporaries. Genuinely she is our ‘Travel Angel’

Sent by Linzi Wallace

Paula is brilliant i have used her previously and will continue to do so I will also recommend her to anyone.

Sent by James Perryman

Paula is simply ace. All our holidays are booked through her

Sent by Paul Goddard

great service, highly recommend.

Sent by Carol Hardman

Excellent service pleased with the holiday we've chose out of the selection found for us within our budget. Good to know there is after sales service should anything go wrong.

Sent by Katie Heald

Paula is incredibly helpful and made the booking experience much easier.

Sent by Keith Obrien

The service we have received has been nothing but first class. Everything well explained, no hidden surprises and overall a very efficient service. Would not hesitate to recommend Paula and her service to family and friends.

Sent by Sylvia Partington

I’ve already told a few people to contact you before booking a holiday. My daughters friend was thinking of Goa so I gave her your details to pass on.

Sent by Stephanie Waddoups

Paula has been lovely from the word go. She wasn’t pushy and just wanted to help me out after Thomas Cook has gone bust. Paula has given me great information and support and some of it has been first hand as she got married at the hotel I have chose so it was nice to hear her views and experience. She saved me money as she was a lot cheaper than Thomas Cook. I would highly recommend.

Sent by Ruth Knipe

Efficient, approachable, professional...and lovely.

Sent by Samantha Robinson

Excellent service with a personal touch extremely happy with experience so far

Sent by Anne Hamblett

Paula helped me get sorted with another holiday when I lost ours with Thomas Cook. Thanks Paula! Great service!

Sent by Grace Dodd

Paula has been really helpful, answered all questions and been available at all times working outside of business hours to help work with my schedule

Sent by Amanda McLaggan

Paula booked our wedding on Friday and I cannot wait to have her involved in our planning over the next 2 years .

Sent by Julie Partridge

Amazing service, so friendly would definitely recommend

Sent by Carol Plant

Knowledgeable, lovely and easy to chat to. Knows her stuff !!

Sent by Rebecca Walmsley

I wouldn't hesitate in recommending Paula to friends or family. Very professional, offered good advice and has managed to get us our holiday within the budget we set her. Also looking forward to her pre holiday service and taking the headache out of checkin for us (I always forget). Now to thinking about the next one :-)

Sent by Jessica Braund

This was our first time using Paula and she was fantastic! Found everything out for us and was super friendly! Already been recommending her to my family and within my work 11/10 from us :-) xx

Sent by Glenda Cooper

Paula was helpful and cheerful and responded to all my queries with good solutions and alternatives. She sorted out my trip to the Great Barrier Reef and made numerous other suggestions. Thank you!

Sent by Elizabeth Norbury

I recommend Paula to everyone I know. Great service and I know she is there for me if anything goes wrong. Wouldn't use anyone else to book my holidays.

Sent by Brian Holland

The experience was helpful and professional. I would not hesitate to contact Paula for more info and any problems

Sent by Kirsty Clarke

Very happy with the service we’ve decided so far

Sent by John Parker

Paula makes travelling easy !!

Sent by Sharon Jackson

Paula was able to give expert advice on the differect aspects of our trip x it really helped

Sent by Darryl Hancock

Holiday is mint, up to now everything I asked for!

Sent by Anthony Taylor

Can't fault at all, service was 100% no trouble at to answering any questions, would well recommend this to everyone l know who is looking far a holiday. Many thanks Paula Cheers Tony

Sent by Helen Griffin

Great service from a lovely lady Thank you !!

Sent by Louise Osborne

I can't thank Paula enough I've never felt so comfortable and stress free booking a holiday nothing was to much trouble I'm a nightmare stress head with 3 boys and Paula made me feel right at ease, amazing lady and amazing service. Absolutely 100% recommend and will not book another holiday without her again. Thank you Paula can't wait for my holiday.

Sent by Kellee Howgill

So helpful and such a speedy service. Very impressed.

Sent by Helen Knipe

The level of expertise and sheer ability to find the best deals and anytime makes my TC a 10!! Excellent service

Sent by Laura Clarke

Paula is so helpful wouldnt use anyone else again

Sent by Christina Kinch

Great service and a very pleasant lady dealt with me. I couldnt ask for more

Sent by David Wood

Brilliant service and Paula is very knowledgeable..

Sent by Sarah Hamblett

Paula worked very professionally with my constant requests changing what I was looking for until we found the perfect holiday. I wouldnt have found the time to find the holiday she did around the children and working. She is a great help!

Sent by Jayne Fraughan

Paula was really helpful from start to finish. I will definitely book again with Paula and have no hesitation in recommending to friends and family.

Sent by Jane Ferre

Nothing was too much trouble for Paula. She came up with a range of options initially and worked closely with me to narrow them down. Will definitely be booking with her again!

Sent by Rosanne Jones

I'd been trying to find a holiday myself and was getting in a muddle. It was such a relief to hand it all over to Paula and receive her amazing service and advice. She knew about a single parent discount that I wasn't aware of which saved me even more money - thank you Paula!

Sent by Jemma Webster

Paula was very patient as I changed the travel dates a few times and then wanted a better hotel so she had to re-quote several times. Fab service, explained things very clearly and happynwoth the price we got!

Sent by Christopher Heap

fantastic fast friendly informative service. Always a please to correspond with Paula, she is extremely helpful and knowledgeable.

Sent by Sarah Brogan

I have already recommended you to friends and family as I am so pleased with your service. Quick, easy, simple. Also liked the little personal touches such as the card through the post - thank you

Sent by Laura Clarke

So professional and helpful in every way possible.

Sent by Leah Maw

Very helpful informative and quick with booking friendly and a pleasure to book with

Sent by Claire Todman

Paula pulled out all the stops to get the cabin and cruise we wanted. Thank you

Sent by Jayne Hoben

Paula was amazing! I had a very specific holiday need and she surpassed it! I will 100% recommend and use her again!

Sent by Emily Leyland

Paula is bloody brilliant! I wouldn’t book a holiday with anyone else. She provides an excellent, first class service every time. You’re fabulous!

Sent by Thomas Bane

Recently booked a couple of holidays with Paula and the service has been brilliant. Will be booking future holidays with Paula. Thank you.

Sent by Kylie Jones

Paula made the booking process very easy and helped me to entrust the holiday booking with her. I normally do these things myself and found it quite hard to let her do it! I am glad I did!

Sent by Nicola Kearsley

100% would recommend paula stress free bookings and so friendly wouldn’t book with anyone else.

Sent by June Cookson

Expert proffessional, answered every question and concern with speed and understanding, I cannot rate Paula high enough. I would never consider using anyone else, Paula has made looking for a holiday an absolute pleasure, taking the sting out of booking a holiday. Nothing is too much trouble.

Sent by William Taylor

Very helpfull would book again with you.

Sent by John Parker

The service provided by Paula Hancock is friendly, helpful and most appreciated.

Sent by Claire Perry

Everything booked for us including seats on the plane we haven’t had to do anything except give dates of travel and where we want to go and it only gets booked when we agree to the details provided so it’s stress free and saves us having to look through loads of hotel and flight details.

Sent by Lisa Downing

Great support from start to finish. Really listened to what I wanted from my holiday and went above and beyond to research and recommend options to meet what I wanted.

Sent by Helen Pritchard

Paula has gone above and beyond for me and my family. From the loosest of briefs she has managed to deliver two amazing deals perfect for what we need, in super quick time. Why would you do it yourself when you have Paula on hand to do it all for you? Always smiling, happy and positive, dealing with Paula is fun, friendly and a pleasure. The perfect holidays, smooth booking process and unbelievable bargains are just the icing on the cake.

Sent by Michelle Rostron

Paula is always very helpful and goes above and beyond. She is very patient and efficient.

Sent by Denise Tonks

Paula was amazing! Nothing was too much trouble for her, will definitely use again!

Sent by Amanda Flame-Parnham

Paula is so very helpful and is happy to spend as much time as you like, explaining and talking through options. She has always answered questions day and night! I have recommended her and will continue to do so, every opportunity I get.

Sent by Hayley Chapman

Paula has been fabulous. Listened to what I wanted and delivered. Already recommended her and her page.

Sent by Laura Evans

Paula is a fantastic travel advisor that is so patient and helps you 100% of the way, even after booking she’s there to help you! 100% recommendation to family and friends

Sent by Alexandra Rosan

Absolutely fabulous service, helpful and professional will definitely use Paula again and will be recommending her to family and friends.

Sent by Laura Leyland

She's amazing and I would never book a holiday without her :-) the whole process was an absolute breeze and to top it off Paula is a lovely lady to deal with as well as being very knowledgeable about the holiday and travel sector.

Sent by Christopher Heap

Very friendly helpful and honest service. Always available with prompt replies to any questions. I would not hesitate to recommend Paula to any of my friends or family.

Sent by Charlotte Ralphs

Thank you so much, Paula, for helping to make our trip so wonderful, and completely stress free. Your service is second to none and we shall be booking our future holidays with you.

Sent by Nicola Clark

We are planning a wedding in Cyprus in 2019, we are yet to book our holiday as it's too far away but Paula has been brilliant so far she is always there when I need her, she's helped us find our dream venue and I have no doubt the holiday and wedding are in very capable hands.

Sent by Samantha Cole

I loved how easy Paula made it to book a holiday without having to do it myself, as i had no time and we have not had a holiday for years because I keep putting off researching it. Paula did everything for me and got me exactly what I wanted.

Sent by Susan Starkie

A great way to find a holiday. I'd been looking at websites for a suitable holiday and was becoming fed up with looking. Paula helped narrow down the search, identifying hotels which matched the list we provided and we were able to book a holiday. Thank you.

Sent by Stephen Jennings-Hough

Paula has been very helpful to my family and I. I would and will recommend her to family and friends.

Sent by Michelle Rostron

Excellent service - very professional. Will definitely book through Paula again & recommend her to friends & family.

Sent by Laura Turner

Paula was very good and patient. She had a good understanding of my requirements and found me the ideal family holiday that I was looking for. I would have no hesitation on recommending Paula.

Sent by Zeta Baguley

Very pleasant young lady and been dead helpful when we've needed her.

Sent by Gary Clark

Paula is always very friendly and professional and we have used her service before, would definitely recomend her services. Gary

Sent by June Cookson

Today I had the great pleasure of booking a much longed for trip for my husband and myself, however, unsure how to, I called on an expert, in the form of Paula Hancock. This lovely lady guided me through everything advising me not only about the trip, but helping me with things like parking (my husband is disabled). From the comfort of my own home, she made everything so simple. I cannot wait to book with her again, she is my doorway to the world.

Sent by Alison Jenkins

Amazing experience booking a city break away with Paula, very friendly efficient and stress free booking. Recommend 100%.

Sent by Elizabeth Norbury

I cannot fault the service I have recently received from Paula. I told her what I was looking for and within hours she had found me a few options to pick from. The whole process was entirely painless for me so not only did I save money, but I saved hours and hours of my own time too. I will definitely be using Paula to book with again in the future!

Sent by Liah Snape

Thank you Paula you made sure everything was perfect with everything I asked and at a really good price by far the cheapest. Thanks for been patient and taking the time to make sure every detail was perfect.

Sent by Tony Kenny

Paula helped arrange our honeymoon 11 years ago and her advice was spot on!