Sent by Sharon Covil-Jones
Wiltshire 21/05/2025
Cara guided me in achieving an outcome for a special trip with her expert knowledge of destinations and experiences. Thank you.
Based In Gillingham
Cara Micallef
Available for new enquiries
It's Nice To Meet You
Hello and welcome!
I'm Cara, I have a passion for travel, and I am based in Rainham, Kent.
I have worked in the travel industry for over 28 years and have been running my own Travel Counsellors business since 2008. I am experienced in arranging all aspects of travel, including cruises, traditional package holidays, UK short breaks, honeymoons, more complicated tailor-made itineraries, adventure holidays, business travel and lots more.
I have personally travelled to many destinations and gain great pleasure from using my own experience to help my clients. Some of my favourite destinations include Canada for its spectacular scenery, New York for its shopping, Florida for Mickey Mouse and the whole Disney experience, the Canaries, Croatia and Greece for their sunshine and Japan for its oriental elegance.
Why Travel Counsellors? Why book with me?
Well, I can make your dream holiday a reality! With travel being my passion, I can offer you the 1:1 service that you wouldn’t get at any old travel agency. With this I can tailor any holiday to you and your needs.
It doesn’t just stop with me, we also have 24/7 support from our emergency helpline for all travellers. All holidays booked with me are ATOL protected and have 100% protection with Travel Counsellors unique financial trust giving you that peace of mind you deserve. We as a company are focused on travelling responsibly, making sure that we can make your dream holiday as sustainable as possible.
My goal is to ensure that your travel experience, no matter how big or small, is a memorable one for all the right reasons, from the moment you make your booking to the moment you return home. I will give you the personal attention you deserve.
Thank you for taking the time to visit my website. I hope that you have found it useful and I look forward to hearing from you and making your dream a reality!
My customer stories
Sent by Richard Holt
Chatham 21/05/2025
Have known Cara for several years, always a friendly professional service. Highly recommended!
Sent by Debra Collins
Hampshire 21/05/2025
Cara is amazing. Nothing is ever too much bother. She listens to what you want and comes up with great solutions. I would definitely recommend Cara to friends and family.
Sent by Janet Wyatt
Rainham 21/05/2025
Cara was helpful and supportive throughout the entire process; answering questions quickly and efficiently. I would not hesitate to recommend Cara to friends and will definitely be asking for her advice and services again.
Sent by Sue Patey
Chatham 21/05/2025
Cara was very patient with us when we really didn’t know what we wanted. She provided several options and discussed them with us until we arrived at a perfect solution.
Sent by Lindsay Marley
Rainham 13/03/2024
Cara is so helpful and supportive. She doesn’t just book a holiday. She follows you through your travel journey until you get home again safely. Thank you Cara!
Sent by Richard Easton-King
Essex 13/03/2024
Cara , is exceptionally helpful .. no question is ever too much to answer ! She has made booking our adventures such a pleasure !
Sent by Helen Caston
Gillingham 13/03/2024
Great service - always friendly and helpful and even there for us when we had to cancel due to family bereavement - Cara sorted it all out for us
Sent by Bethan Harris
Gillingham 13/03/2024
Really approachable and friendly, and the service has been excellent. Cara listened to our expectations for a holiday and was able to provide several options and explained these thoroughly. Would definitely recommend.
Sent by Henry Gribbin
Norfolk 09/05/2023
Cara. You were amazing. This was a special trip and you just made everything so easy and also at a great price. We traveled as a large group all with different demands and all I heard was positive. Barbados was great the hotel was great and everything including transfers was just great. I’ll never plan a holiday again myself as you are so much better at it. Thank you
Sent by Helen Fooks
Gravesend 27/04/2022
Cara is fantastic at finding exactly what we need !
Sent by Susan Hewitt
Gillingham 27/04/2022
Cara is the most helpful travel counsellor you could wish for With a wealth of knowledge in travel & nothing is too much trouble
Sent by Jane O'brien
Isle Of Wight 27/04/2022
Cara is absolutely brilliant she is both helpful and very knowledgeable we could not ask for a more professional travel advisor.
Sent by Janet Dyzart
Rochester 27/04/2022
Cara always goes above and beyond and provides a great service. We have booked our travel with Cara for years and always recommend her to friends.
Sent by Tracy Booth
Sandwich 27/04/2022
Cara has helped us several times organise some very different holidays and the latest is the most diverse and bespoke so far - a tour of Tuscany celebrating our silver wedding anniversary, staying at 9 different hotels over 2 weeks in 7 different places. She has always been very helpful in sourcing just the right accommodation taking time to consider what we were wanting, and using her international contacts to aid her own research. We were planning to look for some of the accommodation ourselves but the options she gave us were so lovely we didn’t bother! Cara saved us hours of work, we just perused her suggestions and selected any particular preferences re rooms, parking and breakfast etc. All the details are held on the handy app, including payment details, flight and hotel information and she’s always available for any issues that may crop up and to provide relevant Covid updates. Can’t recommend Travel Counsellors enough.
Sent by Felicity Packard
West Malling 03/12/2021
We always find Cara completely helpful and professional. She's helped us make several holiday dreams come true by doing extensive research and answering all sorts of questions to make our trips go as smoothly as possible. I love the fact that she's able to do all the hard work whilst all we have to do is wait for the emails and look forward to our next adventure. I recommend her to all my friends and family and will continue to do so. She's incredibly friendly, personable and really aims to understand what it is we want to get from a break away by coming up with great hotel choices and travel suggestions.
Sent by Naresh Sareen
Gravesend 03/12/2021
Cara is always in hand to answer the simplest of questions. She gives reassurance and peace of mind that your holiday is in safe hands and all taken care of. Thank you.
Sent by Karen Coombs
London 04/10/2021
Cara has always provided amazing service, but the mark of good customer care is how people react when things are tough. Despite having to focus on troubleshooting issues arising from the pandemic that doesn’t generate any income, Cara has continued to be an absolute star and provide a really great service.
Sent by Richard Thackery
Rochester 04/10/2021
This is the best service I have ever received and I recommend it to anyone we talk to regarding travel
Sent by Alison Shelton
Gravesend 04/10/2021
ALWAYS excellent ‘personal’ service from Cara. Thank you.
Sent by Karen Purvis
Maidstone 04/10/2021
Cara is so accommodating, knowledgeable and helpful I really cannot imagine not booking through her going forward
Sent by Lisa Martin
Rochester 04/10/2021
Brilliant service, very friendly and personal service. Everything sorted for holiday with one phone call Would definetely use again and recommend to friends and family
Sent by Benjamin Kent
Herne Bay 04/10/2021
Brilliant service, great advise and help from start to finish.
Sent by Janis Sambrook
Gillingham 04/10/2021
Cara is the perfect person to book any holiday with. She answers any questions you may have and makes sure you are 100% organised. I always feel safe knowing Cara has booked my trip because I know I don’t have to worry about forgetting or missing something ! So many of my friends have used Cara and feel the same ! I recommend Cara to all of my friends and family because she is the best !
Sent by Tony Burke
Sittingbourne 29/07/2021
Cara has been extremely helpful to us firstly with our booking and then guiding us through the restrictions and re-booking processes due to Covid-19 and throughout the pandemic. We can't thank her enough and would highly recommend her to anyone and everyone. Cara gives a first class service, where nothing is too much trouble and we would give her 5 *****
Sent by Debra Collins
Hampshire 11/03/2021
I booked a holiday for myself and my daughter January 2020, our first holiday for over 10 years. Not being very good at online shopping I was recommended Cara who became my personal Travel counsellor. I told Cara what we were looking for and she arranged everything, it was amazing. As COVID took over the world and travel stopped Cara once again took care of everything. Being based at home I could always get hold of her and she always phoned or emailed back if she was busy. We have had to delay our holiday twice now and are still looking forward to it. Cara is always polite, knowledgeable, helpful and professional. I will never use anyone else to help me book a holiday either international or closer to home.
Sent by Christy-Anne Swain
Faversham 17/07/2020
When lockdown happened we were very worried we would lose our summer holiday. We contacted Cara and she reassured us that she would do whatever she could to help us. And she did! It has taken her time, for which she is not paid, but she was able to transfer our holiday to next year without costing us a penny. We can not thank her enough. Booking with Travel Counsellors guarantees two things: a huge commitment to customer service and all the assistance and protection the travel industry can offer. We don't know what the future holds but we know will always book our holidays through Cara Micallef at Travel Counsellors.
We can't thank you enough Cara!
Cheers!
Christy-Anne
Sent by Stephanie Faulkner
Morden 26/09/2019
Although we are yet to go on the holiday, in all the dealings we have had so far with Cara she has been excellent. Not only has she tailored the holiday to our exact needs, she has been very helpful and friendly as well as efficient every step of the way.
Sent by Jan Petrou
Ramsgate 26/09/2019
Cara is reliable and trustworthy which is what you want from this service.
Sent by Noreen Rudman
Chatham Kent 22/09/2019
Very helpful and friendly service
Sent by Sarah Kirkpatrick
Birchington Kent 22/09/2019
Cara Micallef is always brilliant- nothing is too much trouble. She has helped us out on many occasion- I can’t recommend her highly enough. Thanks Sarah Kirkpatrick
Sent by Karen Dineen
Sittingbourne 16/09/2019
Very quick and helpful. Various holiday details received within 2 days and booked almost immediately. Easy pleasant and efficient. Thank you.
Sent by Jade Alam
Ipswich 16/09/2019
Cara is very helpful, efficient & timely. Always friendly & goes the extra mile to make sure we have a great experience & holiday!
Sent by Kerry Lambert
Ashford 03/09/2019
Fabulous service and I was absolutely thrilled with the saving you were able to provide.
Sent by Pamela Clarke
Birmingham 03/09/2019
We always find Cara so very helpful when we're considering our holidays, whether abroad or in the UK, that we regularly recommend her and Travel Counsellors to anyone considering holiday plans. Thanks again, Cara !
Sent by Nadine Nunnery
Glasgow 22/08/2019
Very good professional service
Sent by Stephen Curtis
Upchurch Kent 22/08/2019
Really friendly and helpful . Really looking forward to the holiday she has helped us choose.
Sent by Penelope Lazell
Rochester Kent 22/08/2019
Cara is so patient as I have a habit of changing my mind. She always offers suitable alternatives to match my needs without ever making me feel I am being difficult. Always so happy to have the final result and book
Sent by Mathew Allwright
Swanscombe Kent 22/08/2019
Cara was Amazing at advising us what’s best for honeymoon. Massive thanks to her asking lots of questions from us even random ones she was amazing.
Sent by Louise Tombs
Gillingham 21/06/2019
Cara Micallef provided a great service and have already recommended to a friend. Would definitely use Cara for any future holidays or weekends away. Thank you.
Sent by Suzanne Smith
Hampshire 19/06/2019
Friendly, helpful, efficient and offering options
Sent by Louise Cox
Rainham 17/06/2019
Again superb support and very efficient!
Sent by Pratiksha Patel
Andover 17/06/2019
This goes without saying Cara does a 100% Job when booking any holiday for us. She is brilliant at returning phone calls and E-mails and even booking restaurants abroad at the last minute. Hopefully we can do a lot more holidays with her.
Sent by Lisa Ryan
Erith Kent 05/06/2019
Great customer service! Offered me options I would never have thought of, meaning a large saving of money was made... over the moon with the service! Professional, polite and would 100% recommend and use again.
Sent by Pauline Webb
Whitstable 05/06/2019
Cara was very patient with my request and let my have time to think about it. She was able to inform me of the changes I wished promptly. this is the 2nd time we have used Cara and would use again.
Sent by Teresa Mino
London 05/06/2019
Great service very personal one to one loved it
Sent by Jeremy Mudie
Buckinghamshire 05/06/2019
The usual effective and prompt service. Could not be bettered.
Sent by Natasha Douglas
Rainham 05/06/2019
Cara is always really helpful and informative. Was lovely hearing her personal experience of staying at the resort we've booked.
Sent by Jacqueline Piper
Crawley 05/06/2019
A great service ......listened to what we would like to do and delivered a perfect itinerary.
Sent by B Denton
Faversham 05/06/2019
I have, and continue, to recomme nd Cara to anyone who needs travel help. Cara is BRILLIANT!
Sent by D Law
Gravesend 05/06/2019
I love booking with Cara. I give her a brief and she comes up with a number of options for us to choose from. It's always simple, straight forward booking process and our holidays have always been wonderful.. I recommend Cara to all my friends! Thank you Cara for being a consummate professional..
Sent by K Tanton
Gillingham 05/06/2019
I would highly recommend Cara! she has now booked a few holidays for me and my family, She is very friendly and professional and helped us find some amazing places!!
Sent by David Stewart
West Kingsdown 31/05/2019
A good personal service, Cara arranged the holiday to our requirements
Sent by Alison Bull
Gravesend 31/05/2019
Brilliant will tell all my friends. Takes the hassle out of holidays! Thank you
Sent by Joanne Kavanagh
Whitstable 31/05/2019
Cara is always friendly and very helpful
Sent by Rachel McNeil
Ashford 31/05/2019
Really helpful and friendly would def use again and recommend
Sent by Rachael Denton
Faversham 31/05/2019
Cara is amazing and we can't thank her enough. My mother passed away and had to get a last minute flight to NZ and her efficiency of organising our flights and seats took a lot of pressure and stress away.
Sent by Emily Seabrook
Gravesend 31/05/2019
I thought Cara has gone above and beyond with helping us plan a big birthday trip. I would definitely recommend her and the travel counsellors to another person.
Sent by Dawn Watson
Sidcup 31/05/2019
Always a pleasure speaking to Cara as she finds us just what we want and makes it so easy.
Sent by Mohamed Soliman
Lincoln 31/05/2019
Cara has always been very kind and very supportive. I always received helpful tips from her and always enjoy choices provided
Sent by Bernadette O'Rourke
Bolton 31/05/2019
So helpful and happy to speak to you at times to suit
Sent by W Ball
Rochester 13/03/2019
Extremely patient friendly person and was highly recommended by a friend. was prompt in providing all details which I required. Thank you
Sent by F Thompson
Dover 13/03/2019
Cara was absolutely brilliant, very quick and efficient. Would recommend her to anyone.
Sent by Karen Duxbury-Watkinson
Abingdon 13/03/2019
Cara has been amazing she has sorted out all the issues and nothing has been too much problem during our stressful time. She is wonderful.
Sent by Emma Back
Gillingham 04/02/2019
Cara dealt with my request in a fast an efficient manor and will definitely be using her again as well as recommending her to friends and family.
Sent by Rachel Wood
Gillingham Kent 20/09/2018
Great advice and prompt service to ensure we get the best possible experience on our trip!
Sent by Elizabeth Mcveigh
Rainham Kent 20/09/2018
I have recommended Cara to a friend and a relative, told them how thorough she is and what great customer service.
Sent by Jane Oirschot
Barnsley 05/09/2018
Cara is always very professional and helpful
Sent by Kay Tuton
Rochester kent 19/06/2018
First rate professional plus Cara is friendly and caring. She goes above and beyond to make sure your holiday is top class.
Sent by heidi pavlou
sheppey 19/06/2018
Professional, accommodating, a safety net if things aren't as expected. The personal service for what ever your travel needs. Love you Cara!
Sent by Stacey Driver
Chatham 11/04/2018
As always Cara puts in so much effort, love and skill into finding you the perfect holiday. There was a lot to consider booking this holiday with it being our honeymoon. And we changed our minds a few times on what sort of holiday we wanted. Nothing was ever too much trouble and Cara made great suggestions always. We are over the moon with what we have now booked and we cannot wait to get away! Cannot recommend Cara enough.
Sent by Hayley Turner
Whitstable 27/03/2018
I would always recommend Cara. She listens to everything you need and quotes the very best she can find based on your requirements. Nothing is too much trouble. I know if it's something I can't do or am not sure of myself that Cara will be able to help!
Sent by Charles Reading
Worcester 27/03/2018
Have used Cara to book several holidays now and she is as always very efficient, helpful and takes all the hassle out of booking a holiday. Far better than spending hours in a travel agency shop! Have already recommended Cara to others on more than one occasion.
Sent by Michelle Barham
Basingstoke 10/03/2018
Super helpful, patient, gets what I want and tries her best to achieve it. She is knowledgeable, flexible and goes the extra mile for customers
Sent by Tracy Fantetti
Chatham 10/03/2018
An absolute delight to book with Cara. Delivered very helpful, personal, and informative service.
Sent by Jade Alam
Ipswich 26/01/2018
Cara is always very helpful and knowledgeable! Would always thoroughly recommend her to my friends and family.
Sent by John Penfold
Swanley Kent 02/01/2018
Excellent service from Cara Micallef would use Cara again and recommend to friends and family.
Sent by Wendy Ditch
Higham Kent 02/01/2018
Cara really listens to your requirements and provides a tailor made, friendly and reliable service.
Sent by Nicola Teigen
Lewisham 29/11/2017
Cara is amazing at what she does. She listens carefully to what you are looking for in your holiday. Cara is extremely helpful with giving advice on areas, attractions and times to travel. When speaking, she is always so helpful and friendly. Thank you so much for your help with our holidays so far Cara, we look forward to booking many more with you. Nicola and Steve.
Sent by Janet Pyle
London 31/07/2017
Cara provides such an excellent service, nothing is to much trouble always responds immediately to phone calls or emails, and all queries are dealt with and sorted without any fuss, and by Cara arranging your holiday, it helps to be such a great experience from start to finish without the stress ...... all you do is tell her what you want and she comes up with ideas ..... Cara is a perfect exceptional travel counsellor
Sent by Jeremy Mudie
Buckinghamshire 28/04/2017
Cara was her usual efficient self, not being at all phased with our sudden change in direction regarding our travel destination! Always a top class service.
Sent by Sarah Kirkpatrick
Bexley Kent 28/04/2017
Cara has always been very helpful and nothing has been too much trouble for her. We like to book through Cara because we know that she will look after us and deal with any issues as and when or if they arise. We have recommended her to others and in fact gave her card to a couple in Gran Canaria last month.
Sent by Julie Burton
Gravesend 06/01/2017
Cara makes what could be a time consuming 'extra' much easier and allows me to get on with other aspects of my work trips. So much so that I always call on her for holidays too.
Sent by Christine Mcilheron
Chatham Kent 06/01/2017
Friendly, helpful and went the extra mile to sort my dream holiday with my daughter.
Sent by Tina Grove
Herne Bay 22/03/2016
You are fantastic at your job, very helpful, nothing is too much trouble and very patient. We come back to you because you make booking a holiday so easy and with peace of mind knowing it's all done for us and nothing's forgotten. Thank you.
Sent by Darren Glover
Gillingham Kent 11/06/2015
Cara as always provides a fantastic service for even the most difficult to please customers (like my teenage daughter). I will always use her for my holidays and recommend her to my friends and family.
Sent by Carol Tomlin
Canterbury Kent 11/06/2015
Cara could not have done more to make sure we got exactly the holiday we wanted. So much so we came straight back and booked with her again the next day!
Sent by Martin Randall
Rochester, Kent 07/05/2015
Cara has provided an excellent service for my business travel for many years now, often coming up with great options and solutions at short notice. Based on the excellent service received I have also used Cara more recently for my personal travel arrangements & again have received an excellent service.
Sent by Andrew Prince
Worthing 07/05/2015
I have known Cara for a year now. She has helped me with several business trips. She is quick to grasp what's needed and always responds straight away. Recently she has done an excellent job in arranging flights and hotels for a round the world trip with my wife next year. Nothing is too much trouble for Cara, she went through a number of flight scenarios before we found what we wanted. I would not hesitate to recommend her. She even takes the trouble to say thank you!
Sent by Margaret Rimmer
Wigan 17/04/2015
Cara has been most helpful, once again in finding fantastic, cost effective holidays not only for my sister in Dubai but for me in Bangkok. She is always available for advice and I would recommend her and Travel Counsellors to anyone.
Sent by Mick Bearman
Rochester 17/04/2015
Thank you very much, so far done a great job, very impressed with her service. I have told all family and friends and will always use her in future, so efficient I’m very very impressed - ten out of ten thank you Cara
Sent by Michelle Smith
Northampton 17/04/2014
Cara has provided an excellent booking service, providing some great options, taking our changed brief with good grace and identifying a suitable chalet. Excellent, prompt service, great follow up and a delight to deal with. Thank you.
Sent by Natalie Cailes-Gentry
Horsham 20/01/2014
Cara always gives a professional, friendly, reliable service. She has great destination knowledge and is always happy to find information and answers to any queries, she really works hard to ensure you get the right holiday package for your needs. I always recommend family and friends to contact Cara and many have had great holidays too.
Sent by Anisa Edwards
Bexleyheath 20/01/2014
I could not have asked for more when I found Cara Micallef. She has been so helpful and patient with me and as I am booking not only my wedding but honeymoon with her I could not feel more confident. Nothing is too much trouble and I am always kept up to date. I have recommended Cara to my whole wedding party of 30 and to everyone I know who is in need to travel assistance.
Sent by Alan Rose
Rainham, Kent 11/09/2013
Firstly both myself and family extend sincere thanks for all the effort that you put in to make our holiday not only special, but truly memorable. Taking three weeks made a huge difference and allowed us to spread our plan somewhat and take a couple of half days rest.
The villa was just out of this world and we fell in love with it and the pool immediately, (heated spa is not necessary). It was nice to be able to choose in advance rather than be allocated one on arrival. We could find no fault whatsoever, and it was nice and central for all the parks.
The car we hired was brand new and fantastic, with great service from ALAMO and returned in perfect condition. There was plenty of room for seven passengers.
All in all your hard work and efforts made the holiday of a lifetime, and painless in its organisation. We could not fault anything in terms of quality and for the most part value. We set out to give the family a holiday to remember and we certainly achieved that with your help and guidance.
Thanks again.
Sent by Marie Edwards
Rainham Kent 03/07/2013
Andrew and I booked our honeymoon through Cara to Crete next year and she was very helpful. We changed our mind so many times but she was always understanding and patient and attended to what we wanted. When we finally decided on Crete she researched thoroughly for us and called me to run through the different hotels in detail. Would definitely recommend!
Sent by Joan Micallef
Gillingham 06/04/2013
Cara is very efficient and thorough when dealing with any enquiry I make. She was able to save us a lot of money on a holiday to Malta this year with the same airline and same hotel etc. My husband and I are very pleased with the service Cara provides.
Sent by Janet Dyzart
Rochester 06/04/2013
Even though the cost of a holiday may be just a little bit higher it is absolutely worth it. Cara is always there to give great advice and help. There is never any pressure to book even though she may have gone to great lengths to find possible holiday choices. Once booked she keeps you fully updated and informed and should a problem be encountered she will step in and take care of things. I would not book through a high street travel agent again !
Sent by Louise Blakey
Greenhithe 13/03/2013
We would like to thank Cara for all her hard work in booking our holiday. Cara kept us up to date with all the stages of booking our holiday. We will be using Cara again. Once again a big thank you to Cara.
Sent by Marisa Rogers
Essex 13/03/2013
As a family of five we are not always easy to please and often, through no fault of our own, criteria changes. I imagine finding and pricing up a holiday for us is not a simple task but Cara always manages to come up trumps in a friendly yet professional way making us feel as if nothing is too much trouble. She also has an abundance of patience which is important and we are grateful for her efforts.
Sent by Michael Higgins
Sandwich Kent 28/02/2013
Cara Micallef has now booked three holidays for us. She has always delivered a truly professional service and found us the perfect match to the brief she has been given. A top class no fuss service.
Sent by John Burgess
Sutton Surrey 28/02/2013
We found Cara to be extremely helpful, professional and thorough and for those reasons have no hesitation in confirming that we will recommend others to Cara.
Sent by Karen Earl
Herne Bay 18/02/2013
Cara has been brilliant in helping us to plan and organise our trip. Don't know what I would have done without her!
Sent by Adrienne Leppard
Gravesend 19/01/2013
I had been recommended to Cara a few years ago, and likewise this has followed on in me recommending her over the years to friends. I have always found Cara very quick, professional and someone who provides excellent customer service. I would without doubt contact Cara again for any future holidays I have. Many thanks Cara! Best Wishes Ada.
Sent by Cathryn Driver
Rainham Kent 19/01/2013
Cara was very quick to come back to me and whole weekend break was booked, very efficiently. I would definitely recommend her!
Sent by Catherine Thompson
Walderslade 18/12/2012
So far my experience with Travel Counsellors has been excellent. My contact Cara Micallef is always very willing and informative about any of my queries I have placed with her. I have already booked two trips with her this year for 2013 and recommended her to my dad, who also booked his trip with her this year. In addition, my boss booked a trip with Cara during 2010 and has since requested her expertise on other trips. My first port of call will always be via Cara before I book any other holiday or trip. She has always been available and produced all information needed.
Sent by Jacqueline Cook
Sevenoaks 11/12/2012
Cara was an exceptional travel person I have found and it was such a treat to tell her what I wanted and then sit back for her reply. Within 24 hours she had found the perfect holiday and we were amazed to recieve our holiday details plus luggage labels and a very nice little card thanking me for using her. I will be passing on her business cards to all my family and friends.
Sent by Jacqueline Dramby
Basingstoke 06/12/2012
You take me back to the days when a travel agent would personally take care of your every wish and I would like to thank you so much for all assistance in helping me organise three separate holidays this year. You always go that extra mile. When we are looking to book our next adventures we will definitely be
in contact. Thank you kindly.
Sent by Sarah Kirkpatrick
Bexley 06/12/2012
Cara has helped us to book a number of family holidays and on each occasion she has been absolutely fantastic. On making initial contact with Cara at the start of the booking process she has always made time to listen to our requests. She has then conducted extensive research and offered a number of options. Once the holiday has been booked she has made her self available to answer any questions and to deal with any issues. We always ask Cara to sort out our holidays and cannot recommend her highly enough.
Sent by Anthony Roberts
Rainham 06/12/2012
When I decided to go to Malta overland I met rejection from Thomas Cook and Thompson and all the other companies I approached. Why not fly was the usual reply? I approached Cara by telephone and within one hour I had an email with all the routes and all the details required. From that day to this if I have a travel problem there is only one person whom I refer to as my Travel Agent.
Sent by Sharon Smith
Rainham Kent 15/11/2012
Our Travel Ccounsellor Cara was brilliant from start to finish. Excellent communication, via phone, email and face-to-face. From handing our car over at the airport, the transfers to and from the villa, the villa itself and the housekeeping team, everything was just lovely! We will definitely use Cara and Travel Counsellors again and will recommend her to family, friends and colleagues.
Sent by Simon Cox
Upchurch Kent 24/10/2012
Cara provides an excellent service. She is professional and dedicated and always goes out of her way to assist us. It is lovely to have someone who personally knows and understands our holiday requirements and who will always give an honest opinion in terms of recommendations. Thanks, Cara!
Sent by Alan Rose
Rainham Kent 22/10/2012
We had sat for over 2 hours in Tui and they could not find one single holiday that suited our needs or desires anywhere in the world for July/August 2013 for 7 people. So to have Cara's name passed to us was a breath of fresh air, even better to sit at home and discuss our requirements on a personal basis, nothing seems too much trouble and we will be discussing with Cara our Disney tickets and all the other stuff that goes with Florida a little later. I will also be discussing a small break in Malta with Cara in the new year for the witch (pet name) and myself. The ATOL certification is a comfort also in these days of uncertainty. Keep up the good work. Thanks Alan
Sent by Sharon Verbiest
Northfleet 01/10/2012
We haven't even had our holiday yet but have all recommending Cara to several friends on the sheer fact she was so helpful and patient finding our ideal holiday. We have booked to go to Florida in 2013 and can hardly wait. With Cara fulfilling all the requirements we had if anything should go wrong it won't be down to her trying - she ticked every box and topped it with good advice on what to look out for and where to go. We've scoring her the highest we could because it took away the stress I was feeling looking it all up myself.
Sent by Louisa Connor
Gillingham 28/08/2012
I received fantastic service from Cara and would definitely recommend her to everyone i know that is looking to book a holiday.
Sent by Emma Christie
London 20/07/2012
Cara was very helpful and really felt that she tried very hard to get the holiday and price that we wanted. She was recommended to us and we are really pleased we took up the recommendation. I have already recommended her to other friends to book holidays.
Sent by Rosemary Higgins
Sandwich Kent 19/07/2012
We would recommend Cara as she was very helpful in finding us a holiday right from the start!!!! We didn't really know what we wanted to do or where we wanted to go...so Cara listened to us, finding out what sort of holiday we wanted and then fulfilling all our needs found us a few hotels to choose from. Once we had made a decision, Cara made sure everything was then in order even though it was now very late into the evening.....nothing was to much trouble!!! Thank you Cara you made choosing a holiday a very pleasant experience!!! Rosie, Michael, Laura and Bradley Higgins
Sent by Gina Brown
Gillingham 25/05/2012
The service you give is superb we would not go any where else .
kind regards Gina and Wayne Brown
Sent by Tina Grove
Herne Bay 25/05/2012
Have had fantastic service again from Cara Micallef. She goes out of her way to get the holiday of your choice. Nothing is too much trouble. She has spent so much time finding a holiday for my family. She is very thorough. I have received all documentation already and luggage labels completed. Cara is a credit to your Company and I will recommend her to my friends. I have asked Cara to arrange a few holidays for me previously and will continue to do so in the future. Tina Grove
Sent by Jane Oirschot
Gravesend 17/03/2012
Just got back from another super holiday booked by Cara to Boa Vista Cape verde. The hotel was as she had described absolutely first class. All the booking arrangements were easy and efficient. Will definitely use her again.
Sent by Anthony Roberts
Rainham (Kent) 12/03/2012
Having been declined by Thomas Cook, Thompsons and Going Places when trying to arrange an "Overland" Trip to Malta I was advised to contact Cara.
Within twenty four hours she had organised an itinerary, telephoned and emailed.
I do not go to High Street Travel Agents any more. I just telephone Cara Micalef.
Sent by alma driver
sheerness 12/03/2012
Now we have sampled the joys of seamless travel & holidays tailored by Cara especially for us we have no need to look elsewhere. Cara has found destinations and arrangements to suit our criteria, always answered our queries and returned phone calls faster & more efficiently than expected.
Now she that knows so much about our taste, we only have to give her an idea of when, what for and how much to know we will be thrilled.
Our nephew relies on Cara arranging his travel abroad for work as if she were his private secretary and she rescued our daughters family holiday when the airline they'd booked with went broke a week before the hol. Cara found them a deal similar to what they'd spent days surfing for- within a couple of hours!
Sent by Vicki Atkins
Istead Rise 11/03/2012
Cara has booked us a fantastic holiday which is excellent value for money. She understood our family needs and budget. Cara offered some great suggestions and I can't wait to go on my holiday - really looking forward to it.
Thank you to Cara for excellent service.
Sent by Wendy Ditch
Higham, Rochester 10/03/2012
Cara has now booked many holidays for me and I am always impressed by her friendly yet professional approach. She listens to my requirements, which have sometimes been quite complex, and is able to source suitable holidays at a competitive price. I always feel I get the "personal touch" with Cara and would recomment her services without hesitation.
Sent by Simon Cox
Gillingham 09/03/2012
Cara is friendly, helpful and knowledgeable. The service she provides is professional and always best value. We constantly recommend her to friends and family.
Sent by Carol Batchelor
Gillingham 27/02/2011
Hi Cara,
Another thank you for organising my trip to New Zealand via Singapore. Everything was as smooth as expected but the standard of the hotel far exceeded even my high expectations. It was an added bonus to have you on the end of the line when I wanted to change my pickup arrangements. You were so quick to respond and helpful.
Thank you.
Sent by Carol Batchelor
Gillingham 27/02/2011
Hi Cara,This is just a quick note to thank you for organising everything for our recent trip to Morocco. We had a fabulous time and everything went smoothly. We really appreciated your efforts to ensure a high standard of accommodation and that all went well. As a frequent traveller I am clear that it makes such a difference having you on the end of the line for support if needed. Thank you again.
Sent by Donna Campbell
Sutton At Hone 01/10/2010
Cara was recommended to me by my sister. I contacted her about a surprise trip for my partner's 40th. Cara provided many different priced trips. She was attentive and approachable and gave me all of the advice I needed. She enabled me to keep my secret by posting information in plain envelopes and enquired after his birthday as to whether he had liked his surprise. Would highly recommend. Thanks.
Sent by Martin Ferber
Canterbury Kent 24/09/2010
Cara, has been extremely helpful in sourcing a suitable 1 week, 2 centre autumn break in Slovenia. She has been responsive and thorough. We would highly recommend Cara and Travel Counsellors for all vacation and travel needs.
Sent by Robert Prowse
Chatham Kent 23/09/2010
Cara helped to put together a trip to Glasgow which tied in a rail fare and hotel at a very good price which I could not have done even on the internet.Thank you Cara
Sent by Sarah Fisher
Gravesend 23/09/2010
This year was my 40th birthday and like every 'youngster' I wanted to celebrate with a holiday with my friends. We gave Cara our preferences and she arranged a fantastic reasonable holiday for me and five friends in Cape Verde. I have now booked another holiday with Cara and passed on her details to friends who i know have booked holidays with her. I highly recommend Cara for all your holidays!
Sent by Margaret Rimmer
Wigan, WN6 7AA 23/09/2010
I have been booking holidays with Cara for the past 18 months and have found her to be more than helpful in fulfilling all my requirements for holidays. I have recommended her to family and friends and they too have now booked with Cara. She emails me frequently with all the updated offers available and as a frequent traveller this is most helpful. She must be a very valued member of your team.
Sent by Peter & Jenny McLean
Wallsend 31/08/2010
Cara was very helpful and professional, we didn’t know where to go for our honeymoon and Cara asked us about Mexico. We decided to have a look at all the resorts and hotel complexes there were available to us and after picking the right one we even received a price lower than other holiday firms! We were that impressed that we booked a 4 night stay in London just before we go away to Cancun!
Sent by Maria Harris
Surrey 15/08/2010
I was given Cara's details from a friend. She was able to help me book a holiday to celebrate my 40th Birthday. She was really helpful and went out of her way to get me exactly what I wanted. She was so helpful that I have now booked a Ski holiday for Christmas. I will definitely be booking with Cara again!!
Sent by Lloyd and Ruth Westbrook
Bradford, West Yorkshire 10/07/2010
Cara helped us to book our honeymoon to Italy. We gave her a few brief ideas of what we wanted and she did the rest. She was easy to contact and always kept us up to date with any progressions or changes that needed to be made. Cara was friendly, reliable and professional and thanks to her we had the honeymoon we wanted. Many thanks Cara.
Sent by Paul Treanor
Surrey 05/06/2010
My wife and I booked our honeymoon in Thailand and a trip to the US with Cara. Having a personal travel agent was fantastic and also really competitive in price. It was great to have someone who was able to work around my busy schedule. Cara provides an excellent service and you are guaranteed a perfectly planned, stress free holiday. I would genuinely recommend her to anyone.
Sent by Ceejay Ayling
Felbridge, Surrey 04/06/2010
As a seasoned traveller, I wondered whether a travel counsellor could really help me. I will say I was pleasantly surprised and Cara really helped make my planned visit to Florida run much more smoothly. She was very proactive and responsive to my feedback. We had several phone calls to refine my needs and although I have yet to travel, I feel that the service Cara provides is excellent.
Sent by Jared Underwood
Detling Nr Maidstone 28/05/2010
Cara organised a wonderful holiday in Greece - beating all previous quotes.
She saved us over £300 and upgrading the holiday to all inclusive.
Whilst we were in Corfu the Mainland suffered an earthquake - delaying all flights, Cara's service was excellent she stayed in constant touch with us by telephone, providing updates to the situation and re scheduling the airport pick up. 5 Stars.
Sent by Janet & Michael Dyzart
Rochester 20/05/2010
Having your own personal travel adviser is brilliant, add Cara as your personal travel adviser and you will never again go to a high street provider. Cara always treats you as an individual, not just another customer. She goes out of her way to meet your requirements and will exceed expectations. Her personal touch turns a holiday into an experience.
Sent by wendy best
chatham 19/05/2010
I found Cara to be extremely helpful, she organised everything for us. Not one little hiccup happened while we were away; it was an absolutely perfect holiday. I will be booking again through Cara as she made it so easy for us.
Sent by Emily Willis
Southwater 18/05/2010
I have booked several holidays through Cara and have always found her to be extremely helpful. Cara is very pleasant and always seems happy to help with any queries. I have recommended Cara to my family and friends and will continue to use her service.
Sent by Heidi Pitman
Andover 17/05/2010
Cara has been fantastic, in not only getting the best price and exactly what we wanted, but last year my family and I (5 in total) had booked a various centre holiday in Kenya. On the Friday before the flight on Monday Cara was informed that the flights had changed, which affected our connecting flights. Cara was great working late to sort out the new itinerary for us. A1 service
Sent by Keith Hewitt
Rainham Kent 17/05/2010
We used the services of Cara for the first time this year and it was a very difficult holiday to arrange as we had to change our itinerary on 8 different occasions. Every time we contacted Cara she always gave us 100% of her attention and since we booked with her we have had to contact her on 3 separate occssions and each time she has resolved our queries quickly. She's BRILLIANT!!!!
Sent by Pamela Clarke
Birmingham 05/10/2009
Cara is an absolute gem of a find for holiday research, bookings, value for money and that overall personal touch!
She is so helpful in searching for and booking holidays and her warm, friendly approach to her clients and general customer service are exemplary. I am giving all my friends and acquaintances her contact details with a huge recommendation!
Thanks profusely once again, Cara.
Sent by Yvonne and Jez Chapman
Rainham, Kent 25/06/2009
We would like to say a big thank you to Cara our Travel Counsellor. We just gave her a list of all our requirements and she came up with all that we had asked. As we were going to Rome we decided it would be nice to make a papal visit being that it was our 25th wedding anniversary; Cara even arranged that for us. Definitely use Cara again for future holidays as the service you get is excellent.
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'Postcards' - A special film from Travel Counsellors
08/04/2021
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5 Reasons To Trust Me With Your Holiday Plans
11/03/2021
For us, trusted travel has always been at the heart of everything we do, but now more so than ever it is so important to book with someone you can trust.
My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
Our Summer Roadtrip to Ireland
17 March 2023
This summer we decided to stay a little closer to home and try something a little different from our usual beach holiday and planned a family road trip to Ireland, and it didn’t disappoint. We decided to travel up to Wales the day before our ferry crossing to break up the long journey. We stayed overnight in Wrexham, which meant we could also explore some of Wales before heading over to Dublin on
Our Yorkshire Holiday in the North York Moors
12 October 2020
With 2020 being such an unusual and strange year, we swapped our 3-week Florida holiday for a week in God's Own Country, Yorkshire. We have been to Yorkshire before, but have never explored this particular area. We decided to stay in a beautiful cottage which was in a tiny hamlet called Beck Hole near Goathland. You may be familiar with Goathland, as it is where the TV series, Heartbeat was filme
Queen Victoria Ship Visit
05 July 2019
Last Sunday I had a very bright and early start with a visit down to Southampton to have a look around Cunard's Queen Victoria cruise ship. I have booked lots of clients over the years on Cunard ships, but this was a perfect opportunity to experience this magnificent ship and all her beauty for myself and she didn't disappoint! She has a very homely feel with her Edwardian dark wood and is very
California Dreamin'
18 June 2018
In April 2018 I was extremely lucky to visit California on an educational with four of my colleagues. It was a short visit of five days, but we certainly packed a lot in whilst we were there and had an amazing time. We flew from Heathrow with American Airlines into Los Angeles airport and from there we hired a car with Alamo and drove to Huntington Beach. It was very easy to get to the car hire
My trip to Orlando had Universal appeal
10 July 2017
Wow! I have had the most amazing 5 days staying at Universal Orlando Resort and experiencing all the excitement and fun of the rides, attractions and entertainment including the brand-new waterpark Volcano Bay. I travelled with 28 colleagues and we started our trip in style, flying with Virgin Atlantic in Premium Economy class. We stayed at Universal’s newest hotel, the Loews Sapphire Falls R
Tokyo
05 February 2013
In December 2005 I was extremely lucky to get the opportunity to visit Tokyo on a work educational. I never imagined that I would ever go to Japan, as I had never given it a second thought before, but to this day I am so thankful to have had such a brilliant opportunity to visit this wonderful City. The trip really did start in style, as we travelled out business class with Japan Airlines from
Disneyland Paris
28 May 2012
Having been to Disneyland Paris before without any children, we were really looking forward to visiting again this time with our 4 year old daughter Lilia. We broke the news to her a few weeks before we departed and she was so excited. We took the Eurostar from Ebbsfleet and travelled in standard premier class, which meant we had breakfast on the way out and an evening meal on the way back. We dep
Last Minute Winter Sun in Cyprus
13 April 2012
My husband, four year old little girl and six month old baby and I all booked to stay in Coral Bay Cyprus for a week in October. This was very much a last minute decision as we were going to stay in the UK this year because our baby daughter was still so small, but our desire for some warm sunshine got the better of us and with just one weeks’ notice we were on our way. The journey all went s
Lanzarote
19 January 2010
In May 2009, I was fortunate enough to visit Lanzarote where I spent a lovely two weeks with my family and friends in a villa . This was my fifth visit to Lanzarote and it will definitely not be the last. In previous years I have always stayed in the resort of Puerto Del Carmen, however this year it was time for a change. With slightly different requirements and a 1 and half year old daughter now
Family holiday to Portugal
10 October 2008
We decided to go to Portugal this year after spending a fantastic two weeks there in 2006. We went with our baby daughter who had just turned one and some close friends. Apart from the fact that we absolutely loved Portugal last time we were there, one of the reasons we chose Portugal again was the advantage of short flying times from the UK – it takes under 3 hours to get there. This was great f
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you: