Thank you for taking the time to visit my webpage. Please note my previous name was Claire Horne
Travel is my absolute passion, I have been with Travel Counsellors for 20 years and in travel for 25 years and I can honestly say I love my job!
As a busy working mum of 2 teenagers I understand how important holidays are, your time away is very precious so by offering a caring and professional service I can take the stress out of booking travel.
I will listen to your requirements before going away to research and build you the perfect itinerary for leisure or business travel. Booking the right holiday and ensuring my clients trips run smoothly is so important to me. I love nothing more than hearing about what a great time my clients have had once they return home.
I will look after you from the initial enquiry to when you return home to ensure you have the very best personal service. At Travel Counsellors we have a 24 hour duty office on hand whilst you are away in case of any emergencies and in addition to this, everything you book is 100% financially protected against supplier failure by either ATOL or the Travel Counsellors Trust, giving you absolute peace of mind.
Whatever your holiday dreams are, from a city break to a round the world cruise, make sure you get in touch. I would love the opportunity to discuss any future travel plans you may have. My business is built on word of mouth recommendations and our customer survey shows that 100% of my customers would recommend me to their family and friends.
I look forward to hearing from you very soon.
My customer stories
Sent by Tania Diggines
WORTHING 26/08/2025
As always Claire gave us brilliant options to suit our needs and made everything quick and easy. We’ve been using Claire and travel counsellors for about 20 years and we’re always extremely impressed and satisfied
Sent by Victoria Johnson
Gosport 25/07/2025
Claire is most efficient and a My partner has used Claire Tavender before when booking holidays, I then asked Claire to help me organise a holiday with 5 or my friends, the results she came back with were brilliant. I would recommend Travel Counsellors to anyone who wants a quality personalised holiday put together taking away the possibility of price hikes and getting scammed.
Sent by Jean Woods
Worthing 25/07/2025
Excellent service from Claire very informative and helpful at all times
Sent by Victoria Johnson
Gosport 23/06/2025
My partner has used Claire Tavender before when booking holidays, I then asked Claire to help me organise a holiday with 5 or my friends, the results she came back with were brilliant. I would recommend Travel Counsellors to anyone who wants a quality personalised holiday put together taking away the possibility of price hikes and getting scammed.
Sent by Veronica Keeling
Worthing 23/06/2025
Claire Tavender has dealt with my travel bookings for many years and all I will state is she is BRILLIANT.
Sent by Kathryn Herr
Littlehampton 28/05/2025
Claire and the team are amazing, so knowledgeable and helpful. Nothing is to much trouble ??
Sent by Joanna Gill
Worthing 28/05/2025
Claire went above and beyond in helping to organise our holiday in Las Vegas for 12 people. From the get-go, she was super helpful and the whole process has been seamless. We're so happy with her support; it felt like planning with a friend who really knew her stuff!
Sent by Riley O-Flynn
Tiverton 21/05/2025
Super helpful would use again and recommend to anyone I know is travelling.
Sent by David May
Worthing 14/05/2025
Always helpful and answered any questions we had. We had to amend our holiday dates and an amended quote was quickly received.
Sent by Ahad Qazi
Worthing 24/04/2025
Have been using this service now for 10 years. That in itself is a very high recommendation.
Sent by Sara Baradaran Azimi
Worthing 12/03/2025
From the very first conversation we had with Claire she listened to our requirements and requests came back very promptly with everything we had asked for. We have already recommended Claire to our friends and colleagues and hope Claire has further business from our experience. Thank you Claire we can’t wait for our holiday in May.
Sent by Leisha Jones
Worthing 12/03/2025
Claire was great, she provided brilliant hotel choices & answered all my questions straightaway. She researched further flight options for me & nothing was too much trouble. Thank you for the excellent service.
Sent by Daniel Pelton
Epsom 12/03/2025
Fantastic service. Been using travel counsellors for over 15 years.
Sent by Ruth McNee
NORTHWOOD 12/03/2025
Claire has been so helpful and efficient and we are very excited about the itinerary she has created for us. Thank you!
Sent by Maria Perez
Chelmsford 15/01/2025
Very good customer service, prompt to respond, ready to help in every situation.
Sent by Nicola Gilbey
Littlehampton 15/01/2025
We are really happy with the service that we have received from Claire. We have booked several holidays and are really satisfied with everything that we have experienced.
Sent by Nicola Torricelli
Worthing 15/01/2025
So helpful and knowledgeable! I always use when booking our holidays.
Sent by Tracy McWhirter
Brighton 15/01/2025
A fantastic experience beginning to end, Claire and Josh. Thanks so much for your knowledge and professionalism! Will definitely be back! Hopefully sooner rather than later :)
Sent by Frances Loughlin
Brighton 25/10/2024
Claire and the team went out of their way to help me I couldn’t be more grateful.
Sent by Maggie Horne
Worthing 11/10/2024
Claire is absolutely amazing would definitely recommend!
Sent by David Foster
Worthing 04/10/2024
Extremely helpful and friendly service in a holiday field I had no knowledge on .
Sent by Sarah Davey
Isle of Wight 30/09/2024
Claire is very helpful and accommodating.
Sent by Keith Brown
Millom 25/09/2024
Very knowledgeable, friendly, personal service.
Sent by Stephen Hilsden
Cardiff 18/09/2024
Claire is brilliant and often goes beyond what you expect to give you peace of mind.
Sent by Peter Wade
Worthing 18/09/2024
it is a lot easier to investigate options e.g. flights, hotels, facilities than browsing the web as an individual. Also, one can take advantage of the knowledge base and the familiarity of the agents with the industry
Sent by Emma Sutherland
Worthing 18/09/2024
Claire is brilliant. Always finds great deals on holidays and at the end of the phone if I need anything, home or away!
Sent by Susanne Wright
Worthing 18/09/2024
Claire Tavender is absolutely amazing, she has been arranging my holidays for years and always goes above and beyond.
Sent by Susanne Wright
Worthing 11/09/2024
Claire Tavender is absolutely amazing, she has been arranging my holidays for years and always goes above and beyond.
Sent by Emma Sutherland
Worthing 11/09/2024
Claire is brilliant. Always finds great deals on holidays and at the end of the phone if I need anything, home or away!
Sent by Joel Bennett
Cheshire 02/09/2024
Claire has always been very helpful and responsive. It is very reassuring to have her support when we are travelling, knowing she is always there to assist us if anything changes with travel plans meaning we can either focus on our work or enjoy our holiday.
Sent by Colin Bulpitt
Reading 02/09/2024
Absolutely fantastic service, really could not ask for more. Claire firstly established what I was looking for in my holiday before providing a number of excellent options based on those initial discussions. From there we were able to create precisely the right holiday for me, taking times and departure points into consideration. And all of this really quickly and without fuss. I would never consider using anyone else to be honest.
Sent by Kathryn Smith
Worthing 01/08/2024
Claire is so helpful, and nothing is too much trouble for her. I feel safe that she has my back for all my travel queries and questions.
Sent by Helen Hall
Worthing 01/08/2024
Claire and her staff are always most helpful and efficient. I would have no hesitation in recommending Travel Counsellors.
Sent by Stephen Hilsden
Cardiff 26/04/2023
Claire listened to what we wanted and came up with the right break - and provided all the documents for the trip.
Sent by Kathryn Herr
Littlehampton 24/04/2023
Amazing support and knowledge. Claire is a superstar.
Sent by Ahad Qazi
Worthing 11/04/2023
It’s just the best service ever.
Sent by Penelope Woollford
Dunstable 11/04/2023
Would not travel anywhere without Claire!! Usually SE Asia but Rome next trip.
Sent by Sarah McDonald
Worthing 05/04/2023
A personal and super efficient service from Claire.
Sent by Keith Brown
Cumbria 30/03/2023
Superb professional service as always. Nothings too much trouble.
Sent by Peter Wade
Worthing 28/03/2023
Claire is knowledgeable and efficient and provides a comprehensive and detailed travel package.
Sent by Elizabeth Lelliott
Shoreham-by-Sea 23/03/2023
Always great service.
Sent by Glynis Stringer
Worthing 07/03/2023
Claire is superb in her job! We chose a destination and she helped us the itinerary where we could actually see a lot of places but not too crammed so we can still enjoy and relax in our holiday. As it’s a family trip, it would have come out very expensive but Claire found ways to make the whole holiday more affordable. We are looking forward to spending quality time and making memories with the whole family this summer, thanks to Claire. We highly recommend Travel Counsellors!
Sent by Karen Smith
Market Harborough 07/03/2023
Claire is amazing and I would and do recommend her to anyone. She makes a complex choice simple. Thank you.
Sent by Karen Howell
Worthing 06/03/2023
Claire makes booking any holiday easy, no matter how many destinations are involved.
Sent by Lisa Boulding
Worthing 06/03/2023
Claire was professional & very helpful highly recommend.
Sent by Jean Woods
Worthing 28/02/2023
We have always found our Travel Counsellor Claire very helpful, knowledgeable and trustworthy.
Sent by Nicola Gibley
Littlehampton 27/02/2023
Claire has listened to everything I've said and has planned us an amazing holiday. I'm so excited to go in September.
Sent by Victoria Barnard
Cambridge 13/02/2023
Claire was super efficient and communicative through all steps of our booking.
Sent by Helen Hall
Worthing 06/02/2023
Claire is always most helpful and efficient. I highly recommend her.
Sent by Judith Grant
Paignton 01/02/2023
Claire is quick to respond, approachable, knowledgeable and efficient.
Sent by Peter Smith
Hadlow Down 23/01/2023
Cannot recommend Travel Counsellor Claire highly enough, both for my own travel arrangements and those of my friends who have used Claire's services after my recommendation.
Sent by Lucy Giles
Worthing 18/01/2023
Excellent service, Claire really listened to what we wanted out of our trip and was available to us whenever we had any questions.
Sent by Kelly Sullivan
Mayfield 18/01/2023
Claire is great at recommending holidays for me and my two girls. We have been using her for years and wouldn’t go anywhere else. Every holiday is well planned, very well communicated and Claire’s always happy to help answer any questions.
Sent by Tania Diggines
Worthing 16/01/2023
Claire is amazing. We told her what we were looking for and she came back with the perfect holiday. She’s so attentive and the process is so easy. This must be at least the twentieth time we’ve used Claire would never dream of going anywhere else. I recommend Claire and travel counsellors to all my friends and family.
Sent by Peter James
Henfield 05/12/2022
Claire is the best travel agent I've ever used. I cannot praise her highly enough.. She always responds super-quickly to any queries, is always at the end of a phone to help with any emergency problem. Quite simply she takes all the hassle and worry out of travel for my wife and myself, and she always has our backs in terms of prices.
Sent by Amanda Hilton
Brighton 05/12/2022
Claire is so helpful, kind, considerate. Takes time to know what her clients like and gives appropriate choices. Highly recommend her.
Sent by Victoria Kenlock
Glanamman 14/11/2022
A friendly and professional service, Claire gives us 100% confidence to book and go with nothing to worry about. We wouldn't leave the country with out her!!
Sent by Hilary Searle
Rushington 14/11/2022
I have found Claire most helpful in booking my holiday.
Sent by Eric Boulter
Worthing 07/11/2022
We were looked after by Claire which took the worry away from us. Everything went smoothly We wii use your service for our next trip. Kind regards Eric and Veronica.
Sent by Penelope Woollford
Dunstable 07/11/2022
My travel counsellor Claire Horne is the only person I would ever use for any travel I have been around the world with her and found the service she offers awesome.
Sent by Peter Barnard
Rushington 07/11/2022
So helpful friendly absolutely love her xx
Sent by Clare Johnson
Sandbach 07/11/2022
Excellent service and really friendly. I've already recommended Claire to my sister!
Sent by Samantha Hatton-Brown
Paignton 07/11/2022
I would have no hesitation in recommending Claire Horne to friends, family and colleagues. Claire made planning this trip so easy and seamless. I found her efficient, supportive, kind and creative with ideas for us. I love the way TC works and this is always my first port of call for travel plans now. Thank you again so much.
Sent by Michael Ward
Worthing 07/11/2022
The extent of knowledge and support offered is second to none. As a result, I have full confidence that my booking will meet expectations, thus enabling me to relax knowing that everything is sorted.
Sent by Valerie Havard
Murcia 07/11/2022
Claire is brilliant, patient, professional, efficient and very friendly. She has never let us down in all the years we have used her for our trips.
Sent by Ahad Qazi
Worthing 07/11/2022
Very good have used the service for some seven years now. Highly recommend.
Sent by Veronica Keeling
Worthing 07/11/2022
BRILLIANT as usual.
Sent by Leigh Smart
Shelford 07/11/2022
Claire is always incredibly helpful & knowledgeable about any area of travel. We are delighted with all aspects of service & would always recommend her to our friends & family.
Sent by Peter Skett
Clevedon 07/11/2022
Travel counsellors were recommended by a friend. Claire has sorted out more than one booking for us now and been really helpful when we made a cancellation and alteration. She is quick to get back to us when we contact her and knows what to do to help and guide our choices. Thankyou Claire.
Sent by Richard Vickery
Shrewsbury 07/11/2022
Claire has gone out of her way to make sure our holiday of a lifetime is exactly what we wanted - always available on the telephone and by email and happy to make unlimited changes to the trip until it was right. No hesitation at all to recommend her and lots of confidence in her to plan our next trip....
Sent by Nathan Pitt
Bishops Waltham 07/11/2022
I contacted Claire at short notice and the service and response I got was second to none. Fantastic service.
Sent by Susan Verrall
Worthing 07/11/2022
Everything I needed and more. With travel arrangements prone to last minute changes I know that Claire will be there to work it out. Claire makes travel as stress free as it can be! Travel Angel!!
Sent by Peter Wade
Worthing 07/11/2022
Prompt responses to phone and emails. Gives knowledgeable advice and good all round service.
Sent by Susan Lutte
Chichester 07/11/2022
Claire always gives a first class service.
Sent by Philip John
Esher 07/11/2022
Claire takes the frustration of trying to get the best deal out of my hands.
Sent by Jack Fergus
Worthing 07/11/2022
Claire is just superb time after time.
Sent by Alexandra Castell
Teignmouth 08/12/2021
Very helpful & knowledgeable and always easy to contact.
Sent by Vivien Martin
Reading 08/12/2021
Always respond quickly, make sensible and helpful suggestions, reliable - I always feel that I have expert back-up in case of difficulties travelling.
Sent by David Gaylor
Worthing 08/12/2021
A great professional
Sent by Alsion Houghton
Bolton 08/12/2021
Personal service, local knowledge and all the hassle taken out of booking a holiday. Also if anything goes wrong or travel arrangements change you have the support or Travel Counsellors.
Sent by Daniel Pelton
Epsom 08/12/2021
Fantastic service as always
Sent by Michael Pay
Hove 08/12/2021
Knowledgeable and always obliging, Claire is the epitome of a travel counsellor. During these difficult times she has always gone above and beyond our expectations. Relying on Claire allows us to get on with our stuff, rather than spending countless hours trawling the internet only to end up back where we were! So a very BIG THANK YOU!
Sent by Diane Yates
Dawlish 08/12/2021
Very good, efficient service, all booked. With good information beforehand.
Sent by Laura Gilbart
Ashford 08/12/2021
Claire is always friendly and very helpful. I have made some changes to my holiday which Claire helped to sort and now I have postponed my holiday to Italy till next year, Claire has managed to find a staycation alternative at a great price for this year instead.
Sent by Robert Cross
Bognor Regis 08/12/2021
Great advise and help. Lots of great ideas and suggestions which make choosing a holiday accommodation easy .
Sent by Sarah Nicholas
Hove 08/12/2021
Claire Horne has arranged many holidays for us. We have always thought she was professional while adding a personal touch. I would always recommend her to friends and family.
Sent by James Cargin
Yelverton 08/12/2021
We feel very confident that we are being thought about as individuals and not as a mass and that our interests are thought about at all times
Sent by Graham Lush
Worthing 08/12/2021
Very Knowledgeable, friendly and efficient
Sent by Amanda Harding
Worthing 08/12/2021
Fabulous service all round and great knowledge
Sent by Jasmine Wright
Paignton 08/12/2021
Very helpful
Sent by Robin Cutsforth
Kettering 08/12/2021
Just booked our third trip to celebrate our 50th wedding anniversary and my wife’s 70th birthday. Who better to book with!
Sent by Helen Hall
Worthing 08/12/2021
Exceptional and kind service by Claire, after my double bereavement this year, organising my November Cyprus trip and a previous long haul destination holiday to New Zealand and the USA. I would definitely recommend her to family and friends and I will use her again for any future trips.
Sent by Lucy Giles
Worthing 08/12/2021
Excellent service and communication. Claire was really knowledgeable about Jamaica and listened to what we were looking for. We can't wait to go on our holiday.
Sent by Angela Dean
Worthing 30/11/2021
Claire will always be my first choice to arrange holiday and travel requirements as the service she gives is exemplary. I know we are in safe hands when we book with Claire.
Sent by Belinda Hand
New Milton 30/11/2021
Claire has been fabulous so far and we will definitely book with her again.
Sent by Bonita Horn
Murcia, Spain 26/02/2020
What I thought would be a complicated holiday break due to special needs was arranged and booked (with extras I hadn’t even considered) within a couple of hours. Claire you are amazing.
Sent by Karen Smith
Market Harborough 25/02/2020
Claire was incredible in tailoring our itinerary and looking after me during the booking process. I wouldn’t hesitate to recommend her to anyone. A brilliant experience.
Sent by Lisa Perrett
Lewes 25/02/2020
A very quick, easy and cost effective way to book a holiday
Sent by Eleanor Verrall
Croydon 17/02/2020
Claire has been a pleasure, very thorough and efficient! Would highly recommend.
Sent by Michael Ward
Worthing 17/02/2020
Claire is always quick to respond with options that meet our personal preferences. Her advice over the smaller details that can often get overlooked is invaluable. The confidence I get from knowing that in the unlikely event of any problems, Claire will be at the end of a phone, means that I can relax and enjoy the lead up to and the actual holiday.
Sent by Neil Hall
Worthing 22/01/2020
Claire always goes the extra distance to get the best deal for a great holiday.
Sent by Christopher Smith
Brighton 20/01/2020
Service has been consistently brilliant for many years
Sent by Emma Warren
Ammanford 20/01/2020
So helpful at finding the right sleeping arrangements with foster children in tow was paramount.
Sent by Robert Fillery
Worthing 15/01/2020
Great find in my local paper , loads more business to place.
Sent by Terence Nitman
Uckfield 13/01/2020
Claire once again delivered an excellent service under a challenging time frame and came up trumps and I would certainly have no hesitation in recommending her to friends and colleagues, as I have done previously.
Sent by Emma Sutherland
Worthing 13/01/2020
Claire is amazing I always go to her for our holidays and recommend to everyone
Sent by Sarah Dalmon
Worthing 08/01/2020
Claire always finds us the perfect holiday at the best price!
Sent by Catherine Verney
Worthing 04/12/2019
I have recommended Travel Counsellors to friends and family. You make travel so much easier!
Sent by Vivien Martin
Worthing 11/11/2019
Super, I've already recommended you and we'll be back soon! We really appreciate you being so responsive and your availability by phone while we're travelling.
Sent by Ian West
Rickmansworth 04/11/2019
An effective service that has more than met my requirements to date. A measure of my satisfaction is that I am and will continue to utilise you’re travel counsellor Claire who has been excellent.
Sent by James Morl
Worthing 23/10/2019
The usual professional and friendly service with expert advice.
Sent by David Footman
Washington 30/09/2019
Very satisfied with the service Claire provides. Very helpful giving you little tips facts, and details you require, would definitely recommend Claire.
Sent by Kerry Stafford
Worthing 23/09/2019
Extremely helpful and patient! Already recommended to friends and family.
Sent by Peter Barnard
Rustington 23/09/2019
I have recommended you to many of my family and friends already and will continue to do so in the future.
Sent by Sarah Nicholas
Hove 04/09/2019
Claire is very professional and helpful. Great at her job.
Sent by Cheryl Hooker
Worthing 04/09/2019
Claire is knowledgeable, friendly and very patient and makes sure she does her best to ensure that your trip is just right for you.
Sent by Pamela Harbinson
Pulborough 15/07/2019
Claire was extremely helpful & professional from our very first contact.
Sent by Christopher Smith
Brighton 03/07/2019
Claire is just the best agent. She is always on the end of a phone and her service is the best I have ever encountered.
Sent by Sally Blunt
Worthing 26/06/2019
Very prompt and efficient service, very happy.
Sent by Jack Fergus
Worthing 24/06/2019
Claire is simply BRILLIANT at organising travel arrangements.
Sent by Keith Brown
Millom 12/06/2019
Superb service from Claire as usual
Sent by Richard Bush
Arundel 04/06/2019
A prompt, informative and efficient service. Always available and quick to respond and solve problems, even from different time zones.
Sent by Keith Kirby
Ferring 04/06/2019
Claire is always very efficient and professional. You know you will always receive excellent service, delivered with a smile!
Sent by Jane Scampton
Pulborough 28/05/2019
Extremely efficient service and listening to and accommodating individual requirements. Thank you.
Sent by Veronica Keeling
Worthing 28/05/2019
All I can say is the help and advise given by Claire is 100%. She never disappoints.
Sent by Rebbeca Page
Littlehampton 28/05/2019
Claire was exceptionally helpful and responsive. We had our family holiday booked in under an hour!
Sent by Peter Tavender
Worthing 01/05/2019
Excellent personal and professional service as always
Sent by Graham Lush
Worthing 24/04/2019
Claire is always very helpful and cheerful as well as being very knowledgeable on holiday destinations to suit the individual client. We will use her again when arranging one of our trips and would not hesitate to recommend her to our friends.
Sent by Caroline Beaumont
Bognor Regis 24/04/2019
Very good. Claire provided us with just what we wanted. Looking forward to it very efficient
Sent by David Evans
Upminster 23/04/2019
We always contact Claire Horne. She is professional, books our ideal holiday and above all she always gets a good price. We have booked several holidays with her and nothing is too much trouble, no matter what time of day it is. Claire goes that extra mile and for that reason we have become to trust her, we as a family would not choose to book with anyone else.
Sent by Kenneth Ogden
Worthing 03/04/2019
Claire is always attentive and helpful. We would certainly recommend her to friends and family
Sent by Peter Barnard
Littlehampton 01/04/2019
We have been in Claire's hands in the past, helping us in the present and will undoubtedly continue to be of great service to us in the future
Sent by Joshua Horne
Poole 01/04/2019
Fantastic service! Extremely helpful - will be recommending to everyone.
Sent by Christopher Smith
Brighton 01/04/2019
Claire is brilliant. I thought my previous travel agent would be hard to beat but Claire has done it. She is very, very efficient and seems to know the business inside out. And there are great extra touches, such as checking me in when I'm in some far flung place and looking forward to coming home! I would not go anywhere else and I always recommend her to others. Just superb! Thank you.
Sent by Herma Wickramasinghe
Brighton 01/04/2019
The courteous extremely helpful service is so refreshing in the modern world of fast pace and not much time for each other. Nothing is too much trouble for the Staff close attention paid particularly for myself who is a Senior Citizen and needs clarification on many issues. The prompt confirmation of all my travel arrangements within one day when dealing with my daughter who lives in the USA was exceptional. I am extremely impressed and thank you for the exemplary service at all times.
Sent by James Brock
Worthing 01/04/2019
Claire has always been reliable friendly and helpful. I wouldn't go anywhere else.
Sent by Tracy Steele
Hove 01/04/2019
We have dealt with Claire several times now and have always had great advice and service. She is now our first port of call and would recommend her to friends and family without a second thought.
Sent by Colin Bulpitt
Reading 01/04/2019
It's the personal touch that cannot be beaten. Not only does Claire find the best flight options quickly, but she also takes the time to accommodate everything I need and is really engaging when she does it. Really couldn't ask for more.
Sent by Jean Woods
Worthing 01/04/2019
Always excellent service and advice from Claire
Sent by Matteo Zattarin
Worthing 01/04/2019
Claire has been amazing!!
Sent by Debbie Tyler
Worcester 01/04/2019
Already recommend Claire whenever friends and family ask questions about our holiday bookings - very professional, fantastic communication and we always feel she gets the best quotes to suit our needs and preferences - no matter how small or irrelevant they may seem! Would never use anyone else!
Sent by Angela Farnham-Smith
Worthing 01/04/2019
Great fast efficient service
Sent by Guy Engelmann
Lancing 01/04/2019
Claire has an excellent knowledge of the best places to go in your chosen area which makes it easy to chose. Claire also does not restrict her hours when she will contact you so this makes it easier to book around my daily work routine.
Sent by Ian West
Rickmansworth 01/04/2019
Excellent service with prompt delivery and good advice
Sent by Andrea Emanuel
Worthing 01/04/2019
Claire was recommended by a friend for providing reliable, friendly and professional service and she didn’t disappoint. Claire was helpful and informative, guiding me through the whole booking providing additional information along the way. I feel much happier about booking through her and the reassurances this service provides.
Sent by Iona Fullerton
Shoreham 20/03/2019
Claire has been absolutely amazing. Her patience and knowledge have helped us to find our perfect honeymoon and we cannot wait to go. She truly goes above and beyond! Thank you Claire!
Sent by Tania Diggines
Edgware 20/03/2019
We have used Claire for well over 10 years. She is always efficient helpful and takes time to understand what we want. She has never in all this time booked us a bad hotel or location
Sent by Karen Smith
Market Harborough 20/03/2019
Claire is great. She understands what we are looking for and provides excellent options for consideration.
Sent by James Morl
Worthing 26/09/2018
Usual superb professional and friendly service.
Sent by Penelope Woollford
Dunstable 26/09/2018
10 and more, nothing is to much trouble for Claire, would never go ANYWHERE with out her organizing our trip. Feel very safe nothing will be overlooked
Sent by Stacey Allnutt
Worthing 26/09/2018
Fantastic professional service throughout. Claire could not be more helpful
Sent by Angela Farnham-Smith
Worthing 26/09/2018
Very competent speedy service thank you
Sent by Seamus Cleary
Luton 26/09/2018
As always from helpful and informative. Without Claire's expertise we wouldn't have found the hotel we picked.
Sent by Jean Woods
Worthing 26/09/2018
Have always recommended Travel Councellor's to fellow holiday makers
Sent by Valerie Coffey
Worthing 26/09/2018
It is a bad time for me having just lost my husband and Claire took all the hassle and stress out of my booking by doing all the research and booking for me. I would not have wanted to surf the net for flights. It would have been too daunting. So thank you, Claire.
Sent by Philip Lelliott
Shoreham 26/09/2018
Great service as always. I will continue using Claire to book my travel
Sent by Charlotte Markey
Shrewsbury 26/09/2018
Very efficient and friendly. Thank you
Sent by Nicholas Lutte
Petersfield 26/09/2018
Consistently super service!
Sent by Daniel Pelton
Epsom 26/09/2018
have been using Travel counsellors for ten years and Claire Horne has always delivered a fantastic service
Sent by Dawn Gilbey
Worthing 26/09/2018
Claire is so very helpful with whatever you throw at her.
Sent by Peter James
Jersey 26/09/2018
Claire Horne is the best travel agent ever, by a million miles! Always comes back quickly and always reliable and helpful.
Sent by Alison Hoyle
Bognor Regis 26/09/2018
Really helpful personal service
Sent by Pete Laplanche
Nottingham 26/09/2018
Totally understood my requirements and offered a great holiday package
Sent by Tania Diggines
Edgware 26/09/2018
Claire is fantastic I’ve been using her for years and recommend her often to friends and family. It’s always good value for money and she’s an expert at picking perfect hotels in great locations
Sent by Leigh Smart
Cambridge 26/09/2018
Always efficient and incredibly helpful...
Sent by Katie Game
Wadhurst 26/09/2018
Brilliant service from Claire. Not an easy booking and handled with professionalism and kindness
Sent by Kelly Wiley
Banstead 26/09/2018
Just booked 2 weeks in Mexico, Claire was amazing, quotes and options sent quickly, was very reassuring when booking, made the whole booking experience very smooth and at a great price. Thanks for all your help!
Sent by Caroline Smith
Worthing 26/09/2018
Extremely helpful and knowledgeable and quick to come back with quotes.
Sent by Karen Mercer
Worthing 26/09/2018
Claire Horne was very helpful when we were trying to decide what was best for our first holiday to Canada and USA. She had her own personal recommendations which gave us the encouragement to book our holiday.
Sent by Andrew Shaerf
Worthing 26/09/2018
This is the first time, we have used Travel Counsellors ( well recommended). In 10 days they have booked me 2 trips. Excellent service!
Sent by Kathryn Herr
Littlehampton 09/04/2018
Amazing as usual. Cannot fault Claire in any aspect. Always goes above and beyond
Sent by Karen Smith
Great Oxendon 09/04/2018
And regularly do. Claire is happy to recommend and tailors your holiday exactly to what you are looking for.
Sent by Richard Drew
Maidstone 09/04/2018
I have always been extremely impressed with Claire Horne and the service she has offered me. I have even introduced her to my colleagues and she is always extremely professional and efficient when handling new or existing travel solutions
Sent by Sheila Neasham
Littlehampton 09/04/2018
Claire has always been very helpful and quick to respond to requests for information
Sent by Simon Tavender
Broadwater 09/04/2018
Great service and advice every time!
Sent by Christopher Smith
Brighton 09/04/2018
Claire is fantastic and by far the best agent I have ever dealt with.
Sent by Valerie Havard
Mazzaron 09/04/2018
We have used Claire for a number of years now. We go to Australia every year and she always gets us the best price she can, checks us in at the airport. We do rely on her and she has never let us down and it makes our travelling the long distance trouble free. Thank you Claire again for your services just recently.
Sent by Nigel Waterfall
Worthing 09/04/2018
Excellent service and travel knowledge! 10 10 10 10
Sent by Kim Evans
Upminster 09/04/2018
Claire Horne is always just a telephone call away be it at home or several thousand miles away. Always very efficient, quick to respond. What more could anyone ask for?
Sent by Peter Barnard
Littlehampton 09/04/2018
Very friendly, always willing to help, sound advice. The extra mile is term used by one of the many that we have recommended to Claire
Sent by Daniel Pelton
Epsom 09/04/2018
Fantastic service
Sent by Rory Helder
Carshalton 09/04/2018
I have already recommended Claire to a few people as has my wife. One I know has made contact in the last few days enquiring about a holiday in Sicily.
Sent by Gary Tyler
Worcester 09/04/2018
I can honestly say Claire goes above and beyond to help make that dream holiday come true. We booked a wedding holiday in Cyprus 2018. Claire helped us by taking the pressure off dealing with a large group so we could focus on the wedding. Thank you Claire!
Sent by Victoria Vaugham
Worthing 05/03/2018
Claire has previously sourced something special for my annual holidays - but for some reason I didn't think of her straight away for the conference in Amsterdam. Big mistake. I wish I had called her in the first instance because instead I wasted hours trying to find my own compatible flights times/hotels etc. Within a hour or so of calling her, Claire had sorted the whole trip and was especially helpful in advising about my onward journey once I had landed in Amsterdam. Thank you Claire!
Sent by Tracy Steele
Hove 09/01/2018
Fantastic service would recommend every time.
Sent by Leigh Smart
Great Shelford 09/01/2018
Always helpful. accessible and a delight to deal with.
Sent by Ahad Qazi
Worthing 09/01/2018
Very prompt and personal service.
Sent by Amanda Hilton
Brighton 04/01/2018
Impeccable service from Claire Horne as ever. Will always recommend her. Can’t fault the service.
Sent by Claire Weston
Worthing 08/11/2017
Claire was fantastic and identified what type of holiday we wanted very easily and found us a perfect deal.
Sent by Katie Follows
Heathfield 17/10/2017
We've worked with Claire from Travel Counsellors a few times to book our holidays and she never disappoints. Great, personal service from start to finish
Sent by Heather Twigger
Worthing 13/10/2017
Fantastic stress free holiday organising!!! Thanks Claire! X
Sent by Colin Bulpitt
Reading 12/10/2017
Absolutely saved the day. With the collapse of Monarch I needed to get flights booked for the same day otherwise part of the holiday would be lost. In just 10 minutes I had new flights and at a fair price which took all the stress out of the situation. Really couldn't ask for more and the friendly and efficient service was just brilliant.
Sent by Ashleigh Steele
London 18/09/2017
Claire Horne is a dream to work with. She's quick and determined to find a reasonable solution to all travel problems.
Sent by Louise Huggett
Hoddesdon 11/09/2017
Claire is always extremely helpful and has been fabulous while we have been booking this holiday! Thanks Claire xx
Sent by Deborah Ansell
Woodham 11/09/2017
I do recommend Claire....very quick to respond, flexible on options - always willing to be challenged! And often, far more interesting itineraries than originally planned.
Sent by Neil Hall
Worthing 11/09/2017
Excellent, reliable, efficient and timely service.
Sent by Seamus Cleary
Luton 07/08/2017
Goes above and beyond
Sent by Susan Lutte
Petersfield 31/07/2017
Claire always goes the extra mile when arranging our holidays. Can wholeheartedly recommend her
Sent by Keith Kirby
Ferring 18/07/2017
Claire was extremely quick and efficient with her response to my request and we are delighted with what she found.
Sent by Oliver Crouch
Kingston 27/06/2017
I just wanted to message, Claire, to personally say thank you for assisting myself with organising the holiday for Em’s 30th brthday present to Croatia.
Most importantly Em had an amazing time and so did I, the whole process went like clockwork, the room was fabulous, with a sea view and a hot tub!
The hotel was so well placed, so we could walk to most restaurants etc. The transfers were bang on time to and from the airport and a personal favourite of mine was the boat tour on the Monday to the islands.
Without your help we would have probably ended up in a favela with a view of a sewer plant. We will keep your name on the tip of our tongues, if we hear any friends and family looking to make the escape from the UK.
Sent by Sally Blunt
Worthing 22/06/2017
Really good, efficient, and reliable service. Have already reconnected to friends.
Sent by Emily Crouch
Chertsey 21/06/2017
Helped us get a free upgrade and as always so so helpful from initial suggestions right through to check in! Thank you so much Claire!
Sent by Pamela Parker
Worthing 19/05/2017
Claire gave us great service and helped us find the hotel that was right for us. We used Claire because we booked a trip last year and she found perfect hotels then so we were happy to be advised again
Sent by Veronica Keeling
Worthing 18/05/2017
If I could score 20 for Claire Horne I would!!!
Sent by Peter Barnard
Rustington 18/05/2017
We went from one side of the world to the other and then back again with Claire with us all the way. Just what we needed. Thanks Claire, E&P
Sent by Rebbeca Page
Angmering 18/05/2017
Claire has been a great source of help and support - it's good to have someone who feels like they're working on your side to get you the best holiday for your money. No doubt we will also use her knowledge for hotels and transfers around our cruise too!
Sent by Suzanne Pfeiffer
Brighton 13/04/2017
Thank you Claire for a great service as always.
Sent by Patricia McGarthy
London 12/04/2017
Claire was so helpful and made everything so easy. Will definitely use Claire again for our next holiday.
Sent by Luise Tavender
Worthing 05/04/2017
Claire is always very helpful and knowledgeable
Sent by Ken Ogden
Worthing 03/04/2017
We have always found Claire to be very efficient, helpful, knowledgeable and patient, and would have no hesitation in recommending her to family and friends.
Sent by Geoff Bailey
Brighton 20/03/2017
I have used Claire Horne's service to organise several holidays - on the Queen Mary 2 and New York, Cuba and most recently on a trip to Hong Kong and Vietnam. This last trip was pretty last minute and I required a substantial amount of help and advice as we had several flights, a train journey, and a host of hotels. Claire's support was simply invaluable. The support on the ground in Vietnam was excellent. Guides were well informed, on time and fun. I wholeheartedly recommend Travel Counsellors.
Sent by John Steele
Worthing 20/03/2017
Claire has offered excellent advice and acted promptly on our request. Consequently we booked within 48 hours and she has been exceptionally efficient with keeping us informed.
Sent by Mark Thompson
Worthing 20/03/2017
Helpful, knowledgeable and very professional - great service!
Sent by Kim Evans
Essex 09/02/2017
Claire is a very helpful, caring lady that has helped us book two holidays. She is always willing to help get the best deal and goes above and beyond. I have and will continue to tell others about her unique service. I only wish that I could score this lady higher than a 10. Kind Regards Kim Evans
Sent by Jean Woods
Worthing 09/02/2017
We have always had excellent service and satisfactory results with all our holidays booked with Claire Horne of Travel Counsellors
Sent by Rory Helder
CARSHALTON 08/02/2017
I will definitely recommend Claire Horne from Travel Counsellors to my friends, family and work colleagues. All the options that Claire sent were completely in line with the list of options and within budget. It made the whole process of choosing a holiday much easier. We'll definitely be using her again.
Sent by Katie Follows
Worthing 02/02/2017
Claire has been so helpful with our minimoon booking. She sent over a few options within our budget (all wonderful locations) and from start to finish she's been fantastic. Having used Travel Counsellors for booking our trip to Barcelona a couple of years ago, I knew the level of service we would get would be amazing so there was no doubt about who we would book with again.
Sent by Amanda Hilton
Brighton 25/01/2017
Excellent service every time. Thank you.
Sent by Keith Brown
Millom 06/01/2017
Fantastic, friendly professional service always
Sent by Frances Loughlin
West Sussex 29/11/2016
I always tell people to use Claire, she is marvellous!
Sent by Barry Ward
Worthing 17/11/2016
Arranging holidays with Claire Horne, Travel Counsellor, takes all the effort away leaving just the enjoyable part of agreeing the details and getting the best advice. The confidence of knowing that everything has been done properly together with the knowledge that any problems can be sorted by Claire means that the whole experience is stress free.
Sent by Francine Stephenson
Worthing 14/11/2016
Very helpful and approachable so would recommend Claire as I like the personal touch.
Sent by Ellis Rodda
Worthing 03/11/2016
As is usual when dealing with Claire she comes up with good advice / prices and is always available at the end of the phone. Thank you!
Sent by Dave Walker
Worthing 29/09/2016
Claire was again brilliant. I will continue to recommend her and look forward to her booking me another holiday very soon.
Sent by Tania Diggines
Edgware 30/08/2016
We book all our holidays through Claire and wouldn't use any one else. We have recommended her to friends and family who also use her.
Sent by Claire Harbour
Worthing 09/08/2016
Claire was very helpful, efficient and understanding to my needs. I would definitely use her again.
Sent by Peter Barnard
Rustington 02/08/2016
Always helpful ,full of good suggestions,and able get what we would like even when we didn't have a clue!
Sent by Jean Woods
Worthing 25/07/2016
Always have excellent service from our travel counsellor Claire Horne
Sent by Gill Ogden
Worthing 05/07/2016
Friendly, professional advice always given. Would recommend Claire any day.
Sent by Jack Fergus
Worthing 24/06/2016
If I could I would score Claire 12 out of 10. She is very good.
Sent by Valerie Havard
Spain 01/06/2016
Claire Horne has always been very helpful, polite and she has taken the stress and hassle out of all the trips she has handled for us. Excellent
Sent by Veronica Keeling
Worthing 20/05/2016
I have recommended Claire to many with the certain knowledge that the service they will receive will be superb.
Sent by Penny Woollford
Spain 20/05/2016
The best service ever we cannot recommend Claire highly enough..... Fantastic would never use anyone else...... We have just returned from an Australian new Zealand trip that went seamslessly well it was made so easy from Claire xxx
Sent by Gail Truman
Storrington 29/02/2016
Really happy with Travel Counsellors. Have been with Claire since 2009. Her service and attention to detail is brilliant would highly recommend to friends and family
Sent by Sarah Nicholas
Brighton 30/09/2015
Claire helped a group of us after our flights were cancelled. She re-booked us and then took on the very long fight for compensation with easy jet. Wonderful service and beyond the call of duty!!
Sent by Cecilia Hickey
Worthing 26/08/2015
Claire got back to me really quickly with the information I requested, and I was pleased with this info. She is always very professional and friendly.
Sent by Jennifer Cooper
Angmering 03/07/2015
Claire made the entire process of booking a large ski party easy. I have been delighted with the expert service. Claire is easy to reach and prompt to return calls. Hopefully we will have a fantastic holiday in 2016! Thanks Claire!
Sent by Veronica Keeling
Worthing 17/06/2015
Our stay in New York was absolutely wonderful and The Wellington was excellent. The suite was actually a 2 bedroom one and we were delighted with it. We can't thank you enough for all your hard work and recommendations.
Everything fell beautifully into place and we achieved everything that we wanted to do in the time we had in New York. There wasn't a day that went by when we didn't say that "Claire has done us proud".
A memorable holiday and a very big thank you to you for making it so.
Sent by Mike Harris
Brighton 02/06/2015
Nothing was too much trouble for Claire considering we were looking to go away fairly soon and had set ideas on what type of hotel we wished to stay in. This our first experience of booking through Claire and it will not be our last.
Sent by James Brock
Worthing 28/04/2015
Claire has booked many weekend breaks and holidays for me and my family, She is always exceptionally professional and happy to help. I have and will continue to recommend Claire to all of my friends and family.
Sent by Jack Fergus
Worthing 18/03/2015
Claire, our Travel Counsellor from Worthing, goes above and beyond the call of duty to help and give you confidence in you forthcoming holiday. Excellent service.
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My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
I was lucky to be one of six UK Travel Counsellors who flew to Australia and attended the Travel Counsellors annual conference at Hamilton Island. The trip also included time in both Sydney and Singapore.
After a long journey from London Heathrow with flight changing in Singapore and Brisbane we arrived at Hamilton Island and transferred by gold buggy to The Reef View Hotel. After unpacking we
Wow! What an amazing experience. I have just returned from four nights in Swedish Lapland. Having worked previously in ski resorts I didn’t think I would be blown away as much as I was by the scenery. I can honestly say it was the most beautiful place I have ever been lucky enough to travel too.
I travelled with four colleagues out to Luleå via Stockholm with SAS. On arrival in Luleå we were me
As a Travel Counsellor it is always a great privilege to be invited to visit one of the thousands of hotels that we offer to our customers. On this occasion a dozen of us flew out on an early morning flight to Thessaloniki, Greece to stay for a weekend at Sani Resort, Halkidiki so we could experience the resort first hand.
Once we arrived at Sani resort, we were welcomed by the friendly hotel s
Having never been to Orlando before, I was very excited to be able to visit. After the flight from Gatwick, and short transfer, we checked into the Lowes Portofino Bay Hotel for our 5 night stay. The hotel is located near The Universal Parks and city walk so is in an ideal location. The first evening of our trip was spent having a delicious authentic Italian meal at the hotel’s “Mama Della” restau
I was lucky enough to accompany a large group that I had arranged to visit Riva Del Garda on Lake Garda. Having previously worked in Austria as a Lakes and mountain rep I expected Lake Garda to be beautiful but it exceeded my expectations. It is one of the most beautiful places I have ever been.
The hotel we stayed in was a 15 minute walk from the beautiful town of Riva, which has cobbled stre
In December we decided to do the most amazing day trip we had ever done. We had booked to visit the real Father Christmas in Lapland.
Our flight was scheduled to leave Gatwick at 7am, so we had a very early start but for once we didn't mind getting up early. Ashley (my husband), Daniel (our 6 year old son) and Maggie (our 4 year old daughter) headed to the airport accompanied by my sister, who j
I was lucky enough to be invited on a trip to Cyprus with some fellow Travel Counsellors, to learn more about the Island. We spent the first few nights staying at the beautiful 5* Amathus Beach in Limasool. From here we did an excursion to the Troods Mountains were we visited the Omodos village (a traditional Cyprus village) and stopped for some wine tasting. It was great to experience and see the
I was lucky enough to visit Jamaica with a group of my fellow Travel Counsellors in October. We met at the airport before our flight with BA to Kingston. On arrival at Kingston we travelled for a further couple of hours to Sandal Dunn’s River resort and Spa where we stayed for 2 nights.
During our stay in Ocho Rios we climbed Dunn’s River falls, this was great fun although a bit scary as I am n
I was lucky enough to have the opportunity for a weekend in Dubai. My trip started off with a flight on the new Airbus A-380 with Emirates. The flight was great and I was really impressed by the A-380, the largest passenger aircraft. The A-380 is a great plane and even in economy there was loads of room as well as great entertainment, I was spoilt for choice about which film to watch! This proved
It was like a military operation trying to get four adults and six children organised for our family villa holiday with friends to Menorca but worth ever second of the planning & packing as we all had a great time.
I could see the look of fear on the other passengers faces as we boarded our flight to Menorca, as four of the children were under the age of five and everyone was dreading us sittin
Off I set for New York with my sister and parents for their first trip outside of Europe. I couldn't wait for them to experience New York, I was lucky enough to have been 8 years previously. After a good flight, we jumped in a taxi from the airport to take us to our hotel. The trip into Manhattan was fantastic - firstly we experienced the amazing New York skyline and before we knew it we were in t
This year for my husband’s 40th birthday we deiced to go to Vegas, this is somewhere we have both always wanted to visit. We were travelling in a group of 15 and had booked our trip 8 months before we travelled, so by the time it finally arrived I couldn't’t sleep with excitement the night before! My parents had very kindly offered to look after our children, so off they went to Nanny’s & Granddad
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