With over 36 years in the travel business I am very well known in the Cheshire area. I am very proud to share that I will be celebrating my 22nd year with Travel Counsellors this year.
Working as a Travel Counsellor has allowed my true passion for the travel business to reflect in the service I give to each and every one of my clients. I can offer you totally independent and unbiased advice, flexibility and very competitive prices with financial protection.
I absolutely love the travel industry and take great pride in going that extra mile for my clients to create the perfect itinerary to suit their needs. It makes me very proud that so many of my loyal customers make it their business to recommend my service to friends and family.
I am well-travelled myself believing it’s important to see the resorts and destinations I offer at first hand. I have travelled extensively to Australia, Mauritius, Seychelles, the Bahamas, South Africa, Dubai, the Caribbean, America including Hawaii and California, the Far East including Thailand.
From this first-hand knowledge I can also assist with your plans for travel to many European destinations including Italy, Portugal, Spain, Turkey, Greece, Croatia, France and Switzerland.
Are you getting married? I specialise in honeymoons and weddings abroad offering an invaluable Honeymoon Gift Registry Service. This offers your wedding guests the opportunity to contribute to your honeymoon and make it a trip of a life time.
So next time you are looking for the perfect holiday please feel free to call me.
I have an office based in Woodford, near Bramhall you are welcome to make a personal appointment with me at any time.
Thank you for your time and I look forward to speaking to you.
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
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My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
Western Australia Cygnet Bay - Pearl Farm
05:30 start with a flight from Perth to Broome before picking up the Air Kimberley flight to Cygnet Bay.
Safely landing at Cygnet Bay airstrip, it was off the the Pearl Farm. This Australian owned an operated farm spans four generations of the Brown family. Only until recently have they invited travellers to share in this very special place, recently described as one of the most unique destinations in Australia. After lunch it was off to Waterfall Reef Sea Safari.
Witnessing a tidal phenomenon that had to be seen to be believed. The tides are only found in Kimberley. The experience offered an abundance of islands which formed the Buccaneer. Archipelago, combined with the world’s largest tropical tides exposing the unique natural phenomenon of the waterfall reef.
Our accommodation was Pearlers Safari tents, these deluxe glamping Eco tents bring a new level of luxury with private ensuite air-conditioning and king-size beds.
Built be eco-friendly with minimal impact on the environment they are solar panelled and use grey water treatment. They have used 100% of local businesses for the entire production.
Cygnet Bay & Broome #anzacday2024
After a respectful start to the day, it was time for a coast to coast tour to explore Borrgoron (Cygnet Bay) learning about those traditional hunting techniques. I actually found a pearl which I was able to purchase..
Leaving Cygnet Bay mid morning with Air Kimberley back to Broome, to head to Matso’s for Lunch & Matso's Beer tasting the home of the original alcoholic Ginger Beer.
Home for the evening was Cable Beach Club Resort & Spa. Cable Beach club resort and spa is Broomes little piece of Heaven and the only resort directly overlooking the world renowned Cable Beach.
This indulgent oasis features four accommodation styles, including luxury villas, elegant suites and deluxe rooms set amongst tropical gardens and captivates you with its kaleidoscope of colours radiating from Australia’s wondrous outback .
The afternoon offered the opportunity to take in all the resort had to offer, including a scrumptious sunset dinner in the Sunset bar and Grill restaurant.
Tomorrow is a special day & the STAIRCASE TO THE MOON, has to be seen to be believed.
An amazing natural phenomenon takes place along the Pilbara and Kimberley Coastline, when the full moon rising across the exposed tidal flats creates the impression of a staircase leading to the moon.
Broome before heading back to Perth.
8am - Walked through the park, avoiding the Crocodiles and joined Broome Whale Watching to offer an unforgettable morning with Snub nose dolphins, flat back turtles & sea snakes (kept out of the water at this point )
It was great to hang your legs over the edge of the boat and simply be entertained, a truly special experience I won’t forget.
Concluding the tour it was back to the airport, picking up the flight to Perth.
Our hotel for the evening- QT Perth.A luxurious, designer, urban hotel in the centre of Perth City, ideal if you love to shop, dine and indulge.
Heading into Perth for Dinner at the Santini Bar & Grill. A restaurant Inspired by the sun and always embracing the seasons, it celebrates classic Italian dining, paired with everything Western Australian. The Black ink squid risotto was amazing, before heading to the roof top bar at QT.
Perth
A magical day, with special thanks to Perth Wildlife Encounters
Arriving at 8am we picked up our wetsuits for this four hour snorkel.
Located under the shore of beautiful Shoal water Bay - Perth Wildlife Encounters are a multi award winning company acclaimed for its ‘swim with dolphins’ tour as well as a range of tours to Penguin Island and Seal Island.
This wildlife encounter took us to the islands top snorkelling spots in the ruggedly spectacular Shoal water Islands Marine Park, showcasing the best of the local marine life above and below the water. Thanks to Perth Wildlife Encounters
It was then back to Perth to meet Peddle Perth to discover Perth's hidden gems with Perth’s Rickshaw tour.
The tours are great fun interactive and engaging and good for all ages. They offer a fun outing to take in the best places the city has to offer. Not to mention passing by the biggest instrument in the world (bell tower)
Dinner was at the fabulous Post Restaurant at the COMO The Treasury. Post was once the franking room of Perths original general post office, beautiful Italian food
Rottnest
The day started catching the SeaLink Rottnest Island to Rottnest Island.
Sealink offer multiple daily departures from Fremantle and Perth with a complimentary bus transfer to their barrack Street jetty terminal from Perth hotels.
Rottnest Island is located 19km off the coast of Fremantle, its Western Australia’s very own island getaway.
Meeting The Hike Collective for a 2-hour Eco friendly walking tour, it offered a safe space to explore the islands rugged beauty.
The Eco tour combined the beauty of nature with a deep dive into the island sustainable practices, whilst learning about its commitment to environmental preservation and sustainability.
A chance to meet the Quokkas, who whilst friendly are still wild & very cute, it was certainly great to meet them up close.
Lunch at Pinky’s offered views of the Beech and Bathurst Lighthouse. Pinky’s is one of the most celebrated down in experiences on the island.
Pinky Beech also offers holiday accommodation with a difference, with low impact glamping experience featuring 83 Eco tents the resort appeals to experience-seekers who appreciate being close to nature.
Catching the Ferry back to Fremantle and before flying out of Perth; there was time for one last fantastic Dinner at Italian Street Kitchen offering the best Italian food combined with modern culinary techniques and authentic recipes passed down through the generations.
Adelaide - Australia
An early start, meeting Matthew Kurko owner of Small Batch Wine Tours who offers market leading private and shared-group tours.
This was a great opportunity to visit the boutique cellar doors, whilst taking in, Yangarra Estate, Gemtree Wines, lunch at the beautiful https://salopian.com.au. & onto Olivers Taranga Vineyards.
It was then off to Cape Jervis to pick up the short 45 min crossing. Sealink operates the only sea transportation between mainland South Australia and Kangaroo Island
There’s a definite unmistakable sanctity about Kangaroo island. As you step onto the island it’s impossible not to relax.
Our home for the evening the charming Kangaroo Island Seaview Motel Kingscote situated on the seafront of Kingscote, with spectacular views from every room.
Before a much needed sleep, Dinner was 1834 Hotels Aurora Ozone Hotel - offering stunning views over Nepean Bay.
Kangaroo Island
An early breakfast, thanks to The Australian tourism commission Cactus - Coffee, Food, Bar a casual dinning experience that focuses on the islands produce, showcasing the best of the island.
After breakfast it’s was off for an all-inclusive luxury day of extended tours of the island courtesy of Exceptional Kangaroo Island.
The tour takes in Flinders Chase National Park allowing you to roam around Remarkable Rocks, massive granite boulders perched on the southern ocean, before visiting the exceptional Southern Ocean Lodge, Kangaroo Island
It was then back to Kangaroo Island Seaview Motel Kingscote with its 250 acres of spectacular coastal estate and stunning secluded beaches, the very best in boutique accommodation, truly took my breath away!
Kangaroo Island before heading into the Adelaide Hills.
Starting the day with breakfast at Sea Dragon, it gave me an opportunity to get up close and personal to the islands main residents before heading off to explore the island.
Taking in, Cape Willoughby Lighthouse, built in 1852 it was the first built in South Australia and offers stunning panoramic views across back stairs passage and kangaroo Island coastline. Thankfully, avoiding the world’s 4th deadliest snake as we took Devils kitchen walk.
Seal Bay Conservation Park ?? - the islands most popular attraction to see the endangered Australian sea lions in their natural environment.
Then headed to Vivonne Bay Jetty & Beach - voted one of Australians top beaches because it’s Clearwaters cleanliness and privacy, it definitely lived up to its reputation.
A beautiful lunch at Vivonne Bay General Store Cafe, located on the beautiful south coast of Kangaroo Island. ?
Before leaving, we visited Kangaroo Island spirits located within a rather Ram shackled exterior. It’s Home to an award-winning distillery where liquors gin and vodka are all homemade.
It was then a quick flight from Kingscote Airport to Adelaide, before heading to Adelaide Hills area brimming with wildlife encounters and cultural discoveries.
Our home for the evening, the stunning Mount Lofty House superbly positioned overlooking the breathtaking piccadilly Valley in the Adelaide Hills Wine region. This is one of Australia’s premier boutique country house hotels. ?
Built in 1852 And now transformed into Hardys Verandah Restaurant, was tonight’s Dinner location.
Day 5 - Winelands
After breakfast at Mount Lofty House it was time to check out and head to Barossa.
Barossa is around a 50 minute drive north east of Adelaide, this internationally acclaimed wine region encompassing the towns of Tanunda, Angaston & Nuriootpa.
Meeting Matthew from Small Batch Wine Tours we wandered into cellar doors tasting some of the most award-winning wines in the world
After the completion of the days tour, we headed to The Louise, a breath taking welcome in the heart of the Barossa Valley.
The hotel is ideally situated at the heart of the legendary Barossa wine country in South Australia, offering breath taking views across the vineyards. Dinner courtesy of the South Australia tourism commission was held at the Appellation restaurant recognised for its world-class regional dining, it did not disappoint!
Day 6 - Southern to Western Australia
After an early start and breakfast with the it was off to the Airport to catch the 3.5hr flight to Perth.
Unfortunately our flight was cancelled which offered some time to spend in the city of Adelaide.
A quick stop at the Adelaide Oval, climb not compulsory before heading down to the central markets before a Vietnamese lunch at the delicious Soi 38 and picking up the later flight.
Arriving into Perth, checking into Warders Hotel - A small boutique hotel in the old limestone cottages that were once the Fremantle Warders’ homes. The cottages offer a little pocket of calm among the vibrant heart of Fremantle.
Highlight for me was the trip over to Kangaroo Island and the outstanding quality of food and wine South Australia offers.
We flew with British Airways and we took the Manchester- Heathrow domestic flight and then continued from Heathrow to Barbados. Connections and our luggage transfer was perfect. The transfer time was sufficient to relax and grab some breakfast, but we also did feel like the travelling was being prolonged and we were waiting around unnecessarily. Our cases were also transferred onto our Barbados flight which made everything calmer and easier for us. We travelled in economy on both flights, and they were both a pleasant experience. The seats were comfy and had plenty of leg room and width. We were provided with pillows, blankets, headphones and a great selection of movies, series podcasts and music. The food and service was great. I would recommend checking in the day before especially if you haven’t pre booked seats. We received hot and cold drinks and had the option of chicken, vegetables and rice or tomato pasta. Each main course also included a starter, cheese with crackers, water, bread and a dessert.
We were greeted upon arrival by Chad from St James transfers which also gave us the fast track service. This made security checks quick and easy, and we weren’t waiting in the queue on arrival for immigration. We had a little wait for our bags to come on the carousel but nothing no more than 30 mins.
We were then taken to our taxi which dropped us at our first destination which was the Waves hotel. We were greeted with an optional rum cocktail and a cold flannel, and we were informed of our gifted 2 spa vouchers each as we were staying with the hotel for 5 nights and free yoga. The spa was really excellent and everyone was really friendly and knowledgeable. The beach whilst small is gorgeous and quiet so plenty of beds. Both the main restaurant and the café look out onto the beach which is nice in the morning or as the sun Is setting. On the beach you also have the option of water sports to take part in which are included within your stay and have no extra costs. The food was really nice overall there was a choice during our stay of either a themed buffet or A La Carte options as well as the café at lunch. As part of the Elegant resorts you can dine at the other hotels which are included in your all inclusive plan.. Waves also has it own Asian restaurant which is open some nights which is excellent but book in advance as its really popular.
We spend one day out on a Catamaran trip with Cool Runnings which was so much fun. You have 2 snorkelling experiences as well as time to go and swim at lunch.
The food and unlimited drinks were really great quality and the staff were brilliant. They were really chatty and taught us a lot about the island. Would highly recommend!!
After our 5 night stay at Waves, we then moved to The Tamarind which is further up the west coast (approx. 10-15 minutes in a taxi). Tamarind sits in between 2 sister hotels. Treasure Beach and the House. One huge benefit to staying at Tamarind is you can make a reservation for the Positano restaurant situated at the House. This is a fantastic options for Italian cuisine. It doesn’t open every night so booking early is recommended, gorgeous food and great long island ice teas!!
My customer stories
Sent by Philip Razey
Hazel Grove, Cheshire 20/09/2023
"Donna must be one of your best , if not the best Travel Counsellor that you have. She always goes far beyond what you would expect. She works late at night , at weekends and on her days off to make sure everything is done properly. She could not be more helpful if she tried. Any problem will be sorted however long it takes. The service she gives is beyond exemplary."
Sent by Rachel Myers
Leeds, West Yorkshire 20/09/2023
Donna was very patient when we asked her to look at our honeymoon holiday. We changed our minds several times and found it hard to make a decision. When we found what we wanted it was booked quickly with the flights that we wanted.
Sent by Daniel Bainbridge
Stockport, Cheshire 20/09/2023
Donna was extremely prompt when I made contact, her recommendation was in line with what we asked for, and the whole process was finalised the same day. Very efficient and honest. Gave relevant information around costing. Overall, extremely impressed.
Sent by John B Sandham
Poynton, Cheshire 20/09/2023
The service provided by Donna is second to none. Nothing is too much trouble when Donna is organising one’s holiday. I would most certainly recommend her services to my friends.
Sent by Lisa Martin
Bramhall, Cheshire 20/09/2023
Donna always works very hard to ensure we get everything what we want for our family holidays with our teenage girls. Full of fantastic ideas and a wealth of knowledge of all the resorts we have booked. Always gets back to me as soon as she can. Wouldn’t use anyone else to book our trips.
Sent by Louise Hatfield
Yorkshire 20/09/2023
Donna is very friendly, efficient, reliable. Extremely easy to deal with. Very helpful, offers good advice. I would definitely use Donna again and have already recommended her to friends
Sent by Jenny Rigg
Poynton, Cheshire 20/09/2023
I’ve already recommend her to everyone I know! Service is amazing, wouldn’t use anyone else.
Sent by Julie Earith
Woodford, Cheshire 20/09/2023
Donna is amazing. She is very knowledgeable and professional with a lovely personal touch. I always feel safe when I book with Donna.
Sent by Pip Hunt
Poynton, Cheshire 20/09/2023
Donna has been very helpful and friendly. She takes the stress out of booking a holiday. Would highly recommend her to friends and family and use her services again!
Sent by Barbara Forth
Poynton, Cheshire 20/09/2023
Donna’s knowledge and understanding of our preferences are fantastic and always exceeds our expectations
Sent by Jill Fielding
Woodford, Cheshire 20/09/2023
Donna has booked our holidays for many years, her professionalism, knowledge and attention to detail are why will continue to book with her.
Sent by Claire Graham
Bramhall, Cheshire 20/09/2023
Donna is amazing, totally went the extra mile to find us our perfect break, but one that's right for us, our budget, and our preferences - amazing.
Sent by Sophie Etherington
Yorkshire 20/09/2023
Donna Waddington is amazing at her job, she takes so much pride and gives individual attention remembering our needs and likes. We have booked for many years with Donna and would never look anywhere else. Her attention to detail is second to none and her passion and wealth of knowledge is outstanding. If your thinking of booking a holiday then Donna is the professional to use. Thank you for helping us over the years and make magical moments including booking our wedding for 23 people in Antigua 13 years ago. It was perfect !
Sent by Peter Foster
Derbyshire 20/09/2023
Donna Waddington gives great service and goes the extra mile to help in all aspects of my travel. I have been using her services for several years for work and vacation travel.
Sent by David Lee
Baildon, Yorkshire 20/09/2023
Over the years Donna as organised us some very special holidays and we have no hesitation in recommending her to our friends and colleagues.
Sent by Mark Tildsley
Bollington, Cheshire 20/09/2023
Booked many trips with Donna, and will carry on to do so. Super helpful as always.
Sent by Tracey Campbell
Poynton, Cheshie 20/09/2023
Great service as usual from Donna I sent her a message in the morning to say when I want to go away and she came back with suggestions and it was all booked the same day couldn’t ask for more.
Sent by Kay Bagley
Birmingham 20/09/2023
Donna is absolutely brilliant! Totally recommend Donna, she always goes above and beyond when it comes to booking our holidays.
Sent by Kate Tait
Cheshire 01/03/2023
Fab service - always finds exactly what we’ve asked for, plus more!
Sent by Bernie Harris
Poynton, Cheshire 01/03/2023
Top of the shop service, thank you Donna
Sent by Nicole Joyeux Cooper
Macclesfield, Cheshire 01/03/2023
With Donna always top class service! Thank you so very much !
Sent by Philip Razey
Stockport 01/03/2023
Donna must be one of your best , if not the best Travel Counsellor that you have. She always goes far beyond what you would expect. She works late at night , at weekends and on her days off to make sure everything is done properly. She could not be more helpful if she tried. Any problem will be sorted however long it takes. The service she gives is beyond exemplary.
Sent by John Sandham
Poynton, Cheshire 01/03/2023
The service provided by Donna is second to none. Nothing is too much trouble when Donna is organising one’s holiday. I would most certainly recommend her services to my friends.
Sent by Daniel Bainbridge
Manchester 01/03/2023
Donna was extremely prompt when I made contact, her recommendation was in line with what we asked for, and the whole process was finalised the same day. Very efficient and honest. Gave relevant information around costings and discounts. Overall, extremely impressed.
Sent by Joyce Howarth
Cheshire 01/03/2023
Donna has pulled out all stops to arrange a difficult booking. She couldn't have done more. I was always contacted to keep me up to date and was never left wondering what was going on. I would certainly recommend Travel Councillor to all my friends who were looking to book holidays or travel.
Sent by Louise Martin
Cheshire 01/03/2023
Donna always works very hard to ensure we get everything what we want for our family holidays with our teenage girls. Full of fantastic ideas and a wealth of knowledge of all the resorts we have booked. Always gets back to me as soon as she can. Wouldn’t use anyone else to book our trips.
Sent by Louise Hatfield
Yorkshire 01/03/2023
I would give an 11 if I could. Donna is very friendly, efficient, reliable. Extremely easy to deal with. Very helpful, offers good advice. I would definitely use Donna again and have already recommended her to friends
Sent by Kelly Fowler
Cheshire 30/08/2021
Attention to detail brilliant!! Her judgement seems to be absolutely sound and she understands customer service in a way few others do- certainly that Ive experienced. Donna has been brilliant during difficult times in helping us manage our rebookings etc. We will always go back to Donna now going forwards ..
Sent by Claire Bossons
Bramhall Cheshire 30/08/2021
Donna offers an exceptional service, nothing is ever too much trouble, would highly recommend her to anyone…
Sent by Susan Waterhouse
Cheshire 30/08/2021
Donna was very helpful and I would be happy to book other holidays with her and Travel Counsellors and recommend to others..
Sent by Mark Tildsley
Bollington Cheshire 30/08/2021
I've used Donna on many occasions, for trips away. Always helpful and informative, and always there at end of phone if required. Highly recommended. Mark.
Sent by Catherine Broadbent
Bramhall Cheshire 30/08/2021
Donna is amazing very approachable nothing is too much trouble. She keeps looking for our holiday until it is perfect for us even if this takes many hours. She never shows her frustration think I would if I was in her position I recommend her all the time due to peace of mind before you travel when you are on holidays too Well done Donna
Sent by Gaynor Brown
Macclesfield Cheshire 30/08/2021
Really appreciated Donna’s quick response to our changing holiday & her support & knowledge in everything we had to do in these forever changing times! The hotel she recommended was fantastic and one we will definitely be going back to.....Thank You Donna xx
Sent by Patricia Ward
Wilmslow, Cheshire 11/03/2020
Fantastic support and service - particularly after our initial false start (on my side). Really tuned in to the types of holiday we'd like and found us something that looks as if it will hit just the right spot. Thanks so much Donna. I look forward to many more bookings with you!
Sent by Valerie Thomas
Chester 11/03/2020
Have been booking our holidays with Donna for about 15 years. We find her very easy to talk to, very helpful and have have always had amazing holidays with her help.Nothing is too much trouble for her.
Sent by K Fowler
Woodford Cheshire 24/02/2020
Quick, efficient, friendly and professional. It’s the first time we’ve used Travel Counsellors but we will definitely be back to Donna
Sent by Kathryn Allatt
Sheffied 07/02/2020
Donna’s level of quality of service is truely impeccable, efficient and always totally dependable.
Sent by John Hartley
Lichfield, Staffordshire 04/02/2020
Donna Waddington has helped me on many occasions to provide me with a variety of options for our travel plans. She is very efficient and always gives an honest impression in discussions.
Sent by Les Bishop
Poynton, Cheshire 09/01/2020
Why would you go anywhere else? Super service from someone who, does care, long may it continue.
Sent by Bonni Caddick Brown
Poynton, Cheshire 27/12/2019
Donna has a high level of customer service, comes up with lots of great ideas for holidays and never rests until she has done the best for her client!
Sent by Sophie Etherington
Yorkshire 16/12/2019
Donna is amazing so knowledgeable and helpful nothing is ever too much trouble, she takes the time and remembers our likes and dislikes every time been booking with Donna for over 10 years would never use anyone else she is awesome
Sent by Cheryl Parker
Yorkshire 16/12/2019
Prompt efficient friendly service. With Donna you also gain a friend, she is professional, efficient and friendly.
Sent by Sonia Etherington
Melston Yorkshire 30/11/2019
Donna is amazing so knowledgeable and helpful nothing is ever too much trouble, she takes the time and remembers our likes and dislikes every time. I have been booking with Donna for over 10 years and would never use anyone else she is awesome!!
Sent by Diane Kirk
Wigan 29/11/2019
Donna is extremely knowledgeable she always goes the extra mile for us.
Sent by Emma Robertson
Bramhall, Cheshire 29/11/2019
Donna is absolutely fabulous in getting to know the person and what their needs and requirements are! Literally the best of the best and would highly recommend!
Sent by Rebecca Davies
Lancashire 14/11/2019
Donna was knowledgeable, understanding, patient and just amazing!
Sent by Margaret Ridyard
Poynton, Cheshire 30/10/2019
Donna always is very helpful and thorough in everything she does. It’s a joy booking with her!!
Sent by Amber Owens
Macclesfield, Cheshire 23/10/2019
Nothing is too much and everything is possible with Donna
Sent by Suzanne Stear
Cheshire 22/10/2019
Good, efficient and friendly service making the whole experience of organising a holiday so much easier.
Sent by Peter Clarke
Macclesfield Cheshire 22/10/2019
Always fantastic service when I use Donna. Would recommend her on every occasion.
Sent by Victoria Sutton Price
Derbyshire 07/10/2019
Great choice of hotels - and the one we selected was excellent. Flights were good and at reasonable times. It's also great to have all the paperwork we needed ready prepared as well.
Sent by Rachel O’Hare
Mere, Cheshire 02/10/2019
Amazing service! Fast and efficient.
Sent by Jennifer Rigg
Poynton, Cheshire 02/10/2019
Amazing service (as always!), I wouldn’t go anywhere else.
Sent by Jennifer Margison
Poynton, Cheshire 02/10/2019
Donna was brilliant to find just what we were looking for at such short notice and with the limitations we put on her choices.
Sent by Quintin Lawson
Mottram St Andrew, Cheshire 02/10/2019
Donna has represented me on a couple of times now and I’ve no hesitation in continuing to use her. Charming and highly professional. Excellent.
Sent by Peter Clarke
Macclesfield 02/10/2019
Always fantastic service when I use Donna. Would recommend her on every occasion.
Sent by Mark Oliver
West Sussex 22/08/2019
We don’t book our holidays anywhere else. Why would you when Donna takes care of all of our requirments and know exactly what we like and don't like? Thanks Donna
Sent by George Wharmby
Glossop 20/08/2019
The itinerary was exactly what we wanted and everything went smoothly. We had the best holiday thanks to Donna
Sent by Cathy Thomas
Macclesfield, Cheshire 16/08/2019
As always an excellent and personal service from Donna. The hotel and destination were just what we wanted and I will be ringing Donna again to book our next trip. Using Donna as a Travel Counsellor removes the hassle of researching resorts and hotels, arranging transfers and booking flights, but most importantly she knows the best places to go.
Sent by Laura Belshaw
Manchester 13/08/2019
Donna is fantastic and one of the best Travel Counsellors there is. She's very professional and her attention to detail is reflected in the personal service and tailored holiday that you are presented with. I couldn't recommend Donna enough for all of your holiday needs.
Sent by Michael Hanson
Poynton 12/08/2019
Donna always gives a friendly, helpful and efficient service.
Sent by Beverley Dingle
Macclesfield 12/08/2019
Very efficient and all the information was emailed within a short time of booking. Thanks Donna
Sent by Graeme Grieve
Prestbury, Cheshire 12/08/2019
Very prompt response during the planning phase, good knowledge of our destination - Singapore and Australia.
Sent by Mark Forth
Buckinghamshire 29/07/2019
First Class service and advice which I think has produced a 'trip' which has met all of our requirements in a cost effective manner thanks to Donna
Sent by Caroline O’Connor
Woodford, Cheshire 09/07/2019
We have used Donna to book our holidays for many years .Donna puts so much time and effort into helping us choose the best hotels. A very personal service and she is always only a call away at any time I would and do definitely recommend Donna Waddington to book your hassle free holiday .
Sent by Colin Jarvis
Macclesfield, Cheshire 09/07/2019
Donna has been my ‘Travel counsellor ‘ for so many years and arranged many holidays she is always really helpful and spends time with me deciding my best options. The arrangements are always well organised and she keeps me informed every step of way.
Sent by Scott Williams
Macclesfield, Cheshire 28/06/2019
Brilliant from start to finish , all questions answered and she rings back and e-mails on time and times stated. Great service !
Sent by Brian Kingham
Poynton, Cheshire 24/06/2019
Donna always gives great service and excellent suggestions to our requested criteria. Once agreed, the communication and arrangements are very smooth.
Sent by Anne O'Sullivan
Worsley, Manchester 24/06/2019
Donna is amazing, she has organised so many holidays for us. Thank you.
Sent by Cynthia Bishop
Poynton, Cheshire 21/06/2019
I would recommend Donna to all my friends and family. I know that she gives first class service. What more can I say...:
Sent by Kay Bagley
Worcestershire 19/06/2019
Donna was extremely helpful in arranging our holiday and took on board exactly what we wanted to get out of the trip and exceeded our expectations. We will definitely be using her again.
Sent by Sharon Cordwell
Oldham 18/06/2019
I started using Donna after a work colleagues recommendation. I have told all our friends to use Donna she goes above and beyond in helping to tailor your holiday to your requirements.
Sent by Susan Harris
Worcestershire 13/06/2019
We had another lovely holiday thank you. We can not fault Jet2, the flights were fine and the staff were really helpful and welcoming. Thanks Donna
Sent by Philip Razey
Hazel Grove, Cheshire 13/06/2019
We always receive excellent service from Donna
Sent by Martin Hoult
Manchester 13/06/2019
Super Service!!
Sent by Myles Howarth
Warrington, Cheshire 13/06/2019
All round amazing thank you for everything Donna
Sent by Cynthia Bishop
Poynton, Cheshire 03/06/2019
We certainly would recommend Donna, she does look after her customers. We have no worries when we are away.
Sent by Verity Edwards
Macclesfield, Cheshire 28/05/2019
Prompt, professional and friendly service as always. Will always come to Donna for my travel needs from now on . Thanks Donna
Sent by Joyce Ashley
Congleton, Cheshire 24/05/2019
Donna always adds a personal touch to her work. She is very professional and obviously cares about ensuring that her clients receive the best possible outcomes. Thank you Donna.
Sent by Paul Carpenter
Adlington, Cheshire 17/05/2019
I was a little nervous about booking a very special holiday, however Donna explained everything simply, clearly and concisely. She also gave me enough choices without there being too many, listening to exactly what we wanted. thanks, Paul.
Sent by Rachel Davies
Cheshire 04/04/2019
It's been a pleasure working with Donna who can't do more to help you with her wonderfully warm and friendly manner. She is always available / responds very quickly.
Sent by Louise Grant
Macclesfield, Cheshire 28/03/2019
Donna is totally customer focused, dedicated to find the best holiday for every individual. Ensures she takes time to fully understand what the customer expects and is also what the customer is prepared to comprise on. Donna is very passionate and clearly enjoys her role!
Sent by Andrew Jordan
Hessle 18/03/2019
Using Donna for choosing and booking our holidays has made the process easier and much more fun. Her knowledge of areas that we had not visited yet was fantastic. It doesn’t stop at the booking, the actual trips have been really well organised and even when things have changed en route Donna has sorted before we even knew we had a problem. Customer service at its best.
Sent by Sue Harris
Worcestershire 18/03/2019
This is the second holiday that we have booked with Donna and as before she was very helpful.
Sent by Emma Cooper
Gawsworth, Cheshire 07/03/2019
I have been using Donna for a number of years now , she is a lovely lady to deal with nothing is too much trouble , always professional and extremely helpful , I have had some fabulous holidays organised by Donna and would highly recommend her services.
Sent by Veronica Oconnor
Poynton, Cheshire 07/03/2019
Always consistently good and I have already recommended several friends.
Sent by Michael Winstanley
Bolton 26/02/2019
Donna Waddington is brilliant at her job. She is efficient, and has a really excellent manner in the way she treats her clients. She listens well, and is patient and understanding.
Sent by Mark Oliver
West Sussex 18/02/2019
Donna consistently looks after all of our travel needs and always comes up trumps with finding us a great holiday.
Sent by Marilyn Casket
Tytherington, Cheshire 12/02/2019
Donna is extremely efficient - patient - helpful and pleasant. Nothing is too much trouble no matter how busy or how much pressure she is under. She always manages to find exactly what we want. I highly recommend her.
Sent by Ann Walker
Poynton, Cheshire 10/02/2019
I just wanted to thank you for making my travel to New Zealand so smooth. The Emirates flights couldn't have been better and business class was excellent - very comfortable and good food too. Everything went to plan including the chauffeur service - very impressive.
I don't suppose I'll be doing it again but if I was, you would be my first port of call.
Sent by Nicola Moran
Poynton, Cheshire 17/01/2019
Always have reassuring, fantastic service using Travel Counsellors. Get the personal touch and really feel that they are just assisting you and no one else.
Sent by Mark Nolan
Bollington, Cheshire 15/01/2019
Donna has saved me so much time (and money) in assisting me with my holidays, excellent service every time, thanks
Sent by Thomas Hall
Nottinghamshire 15/01/2019
Donna was helpful from the start. She found the best priced tickets and had great communications. I'll definitely be asking Donna for assistance the next time I travel, and have no hesitations in recommending her to all colleagues, friends and family.
Sent by Davina Osborne
Mayfield, East Essex 13/01/2019
I have been using Donna for many years now and her service is always first class. She always goes that extra mile to find the right holiday that suits our very complicated needs. I have recommended her to friends of numerous occasions and the feedback has always been that they have been impressed by the service she offers.
Sent by Anna Gibbons
Cheshire 30/12/2018
I always use Donna, as do my family for any holiday bookings, as well as for advice and recommendations. She is extremely efficient and reliable in the service provided. Over the years I have recommended her to a number of my friends.
Sent by Richard Owen
Macclesfield, Cheshire 30/11/2018
I just wanted to say thank you so much for organising the perfect honeymoon, it was out of this world and we loved every minute of it! Everything ran like clockwork and the accommodation in each place was amazing! We couldn't have asked for anything more. I fell in love with South Africa and is definitely a place we would love to visit again. Thank you again for all your time and hardwork that you put in to making it perfect and the advice you gave us, we have already recommended you to friends and family who were interested in how everything was organised, hopefully be in touch again to organise our next adventure!!Richard and Natasha
Sent by Ann Walker
Poynton Cheshire 23/11/2018
For personal and friendly service I have found Donna unbeatable. I have been very grateful for this at a very difficult time.
Sent by Verity Edwards
Macclesfield, Cheshire 08/11/2018
Excellent service from Donna, great communications and a joy to book a holiday with. Made the process so easy and quick. Thankyou Donna
Sent by Joanne Sander
Bramhall, Cheshire 29/10/2018
If I could rate Donna higher, I would! We recently booked our holiday through her for next year. A month away to Australia with numerous flights, car hire and plenty of accommodation. She was amazing from start to finish and went to the next level to make sure she had covered everything we wanted and within budget. Amazing lady who knows her stuff. Thanks Donna!
Sent by Paul Parkinson
Poynton, Cheshire 25/10/2018
Donna showed alot of patience with all my enquiries. I had the option to book this holiday myself but chose to take Donna's advice and help. So far has proved very beneficial.
Sent by Richard Owen
Macclesfield, Cheshire 18/10/2018
I would definitely recommend Donna to my friends and family, she was absolutely brilliant, she went above and beyond planning our perfect honeymoon on a very tight budget and shared her vast knowledge of South Africa with us so we could get the most out of our visit, excellent job Donna, thank you!
Sent by Rachel Blower
Bollington, Cheshire 18/10/2018
We can't praise or thank Donna enough for all her amazing help and support in booking a special holiday for next year. Nothing was too much trouble and she got us an amazing deal. Thanks again Donna you are fantastic at your job we will be back.
Sent by Sophie Etherington
Yorkshire 06/10/2018
I have used Donna Waddingtons service for over 10 years, she is always happy, professional and willing to go that extra mile always. 8 years ago she book 23 of us to go to Antigua for mine and my husbands wedding. Amazing smooth running can never thank her enough for what she did.
Sent by Marlene Edmondson
Poynton 29/09/2018
Having myself been in the travel business for 50 years, and now retired. I am both reluctant and wary to trust someone to arrange and book my travel requirements. I am pleased to have found Donna and am happy to rely on her efficient and expert knowledge, along with her very pleasant personality to deal with any of my travel plans, and shall continue to book with her.for peace of mind .
Sent by Michael Turner
Hyde, Cheshire 19/09/2018
Donna has been helpful, professional and very efficient.
Sent by Cheryl Parker
Yorkshire 10/09/2018
Donna gives 200%, and nothing seems like too much trouble, we would thoroughly recommend her
Sent by Alison Batho
Bramhall, Cheshire 08/09/2018
We'd like to thank Donn for all her help in organising our holiday of a lifetime. She was patient and knowledgeable and always felt that our holiday was just as important as her own.
We haven't hesitated to recommend her to anyone who's asked about our holiday and look forward to speaking with her again in the future.
Sent by David Ransley
Bramhall, Cheshire 28/08/2018
Got the holiday we wanted plus a bit more. Excellent service. Thanks Donna.
Sent by Alan Garside
Poynton, Cheshire 28/08/2018
Donna is excellent and very professional. She is very aware of what I want from a holiday 10/10
Sent by Grace Johnson
Leeds 25/07/2018
Donna is thorough, diligent and responds quickly to any queries you have.
Sent by Stephen Royston
Ireland 18/07/2018
I had a specific holiday request and Donna had it sorted within 24 hours - couldn't ask for anything better.
Sent by Robert Davies
Tytherington, Cheshire 12/07/2018
Donna works so hard to always find the right holiday for our family. Thorough , patient and extremely professional Can’t recommend enough
Sent by Maureen Jee
Tytherington, Cheshire 01/07/2018
Donna managed to secure our holiday specification coming in under budget and always delivers in a friendly and timely manner. Thank you Donna !
Sent by Myra Corcoran
Poynton, Cheshire 10/06/2018
I always get a very good and friendly service from Donna, she’s always at the end of the phone to help with my travel arrangements. Big thank you Donna
Sent by Joyce Ashley
Cheshire 18/05/2018
Donna is very efficient and understands the needs of her clients.
Sent by Susan Harris
Droitwich, Worcestshire 02/05/2018
I would definitely recommend Donna to our friends and family as she has been extremely helpful and efficient in finding a suitable holiday. We will definitely be contacting Donna again when we want to book any further holidays.
Sent by Delyth Fitchett
Davenport, Cheshire 27/04/2018
Really happy with the service Donna provided. Have used in the past and will use again.
Sent by Jessica Almond
London 22/04/2018
Donna was excellent and gave great service. She spoke to all members of the party and replied very quickly to all requests. I’m looking forward to my holiday, thanks for making it possible!
Sent by Heather Cann
Bollington, Cheshire 11/04/2018
Donna is always very cheerful and supplies the best product to suit our needs.
Sent by Fiona Cresswell
Bramhall 09/04/2018
Donna was a great help when booking our group ski holiday. Very patient!
Sent by John Briggs
Marple Cheshire 05/04/2018
Donna has been brilliant, sorting out our holiday to Nova Scotia - keeping us informed and up to date - super service.
Sent by Sarah Hartley
Cheltenham 27/03/2018
Donna is always wonderful at helping us choose the best holiday for us with regards to location and of course price. Everything is always of a high standard. I would not go to anyone else.
Sent by Jacqueline Douglas
Poynton Cheshire 26/03/2018
Excellent service, would highly recommend, goes the extra mile! Thank you!
Sent by Michael Hanson
Poynton, Cheshire 10/03/2018
We always use Donna Waddington for our holidays and she has always provided the best for us.
Sent by Davina Osborne
Mayfield, East Sussex 24/02/2018
I have known Donna for many years now! She always goes that extra mile to make sure we have the best holiday! Even when we leave things to the last minute she manages to find us the perfect holiday destination. I would be lost without her help and support.
Sent by Suzanne Place
Leeds, Yorkshire 22/02/2018
Donna is wonderful! She is so friendly, offers great advice and listens to your family needs. She is extremely efficient and I would definitely recommend her.
Sent by Emily Stuart
Sale, Cheshire 20/02/2018
Donna went above and beyond during our holiday booking, including more than one late night.
Sent by Sharon Cordwell
Heywood, Lancs 20/02/2018
Always fantastic service from Donna, we would not go anywhere else.
Sent by James Wallhead
Nottinghamshire 19/02/2018
Donna has done a really great job and we are all very pleased and looking forward to our holiday in 2019.
Sent by Jill Fielding
Woodford, Cheshire 02/02/2018
Donna has been booking our holidays for a number of years. We are more than happy to recommend her to friends and family. Nothing is too much trouble and Donna gives us peace of mind when travelling.
Sent by Cynthia Bishop
Poynton, Cheshire 02/02/2018
When booking with Donna I feel secure in the knowledge that everything will run like clockwork. I tell all my friends how marvellous she is and my family feel the same.
Sent by Rebecca Davies
Bosley, Cheshire 02/02/2018
We couldn't have asked for a more friendly, knowledgeable and efficient service.
Sent by Mark Quinn
Manchester 24/01/2018
Donna is always willing to come up with various options to meet our demanding (and ever changing) needs. I would have no hesitation in recommending her to other people and have done so to a previous employer. Thanks again.
Sent by Patricia Mitchell
Warwickshire 23/01/2018
I have always found Donna to be so helpful and professional.
Sent by Dave Goodall
Bollington, Cheshire 23/01/2018
Excellent service by Donna.
Sent by Tracey Campbell
Poynton Cheshire 17/01/2018
Very happy with prompt and efficient service.
Sent by Anne OSullivan
Worsley 14/01/2018
Amazing attention to detail. Donna is fantastically helpful
.
Sent by Kieran Lawton
Bramhall, Cheshire 14/01/2018
Donna was recommended by a friend and she very much delivered. Lovely lady! Now looking forward to the holiday!
Sent by Cynthia Bishop
Poynton 11/01/2018
When booking with Donna I feel secure in the knowledge that everything will run like clockwork. I tell all my friends how marvellous she is and my family feel the same.
Sent by Alan Garside
Poynton, Cheshire 04/01/2018
We always recommend Donna Waddington to friends and family because the service she provides is second to none. She listens to our requirements and then tailor-makes holidays which encompass these. The holiday arrangements always work like clockwork. Our holidays have proved to be stress-free from start to finish.
Sent by Jenny Rigg
Poynton, Cheshire 09/11/2017
Great service; would definitely use again.
Sent by Stephanie Davidson
Cheadle, Cheshire 03/11/2017
Donna is super quick at sorting out super holidays. Thank you.
Sent by CJ Broadbent
Bramhall, Cheshire 30/10/2017
Donna is amazing very hard working & found a holiday that is just perfect !!
Sent by Elizabeth Timms
Goostrey, Cheshire 12/10/2017
Donna is friendly, professional and made you feel as if nothing was too much trouble. Her ideas and suggestions made a great difference to our plans and will hopefully result in a much better, more varied holiday than we would have had without Donna's input.
Sent by Martin Belshaw
Bramhall, Cheshire 12/10/2017
The experience was an excellent one, well done Donna
Sent by Anna Poulter
Reading, Berkshire 04/10/2017
Donna who we booked our holiday with was absolutely fantastic. We have booked a few holiday with other agencies and she was above and beyond amazing. Very quick replies and quotes and great knowledge and advice.
Sent by Helen Green
Bramhall, Cheshire 19/09/2017
Donna has been fabulous. Always available to answer any question and knows exactly what our family wants from a holiday. First class!
Sent by David Lee
Baildon, West Yorkshire 19/09/2017
Donna is brilliant and has arranged some excellent holidays for me and my wife.
Sent by Michael Ball
Bramhall, Cheshire 02/09/2017
Always fantastic service and attention to detail. Never been let down and always a most professional and friendly experience.
Sent by Mark Lawton
Crewe, Cheshire 31/07/2017
I have used Donna for a number of years, she is very professional, helpful and covers every detail, I would have no hesitation in recommending her to friends, family and colleagues.
Sent by Mark Oliver
Burgess Hill, West Sussex 27/07/2017
Thanks Donna. You always manage to come up trumps with our holidays and I never ever have to worry about anything. It's all done for me!
Sent by Penny Roberts
Poynton, Cheshire 18/07/2017
Donna is always so helpful, no matter how big or small the request Donna always treats you as if yours is the most important question. Great service!
Sent by Claire Bossons
Bramhall, Cheshire 14/07/2017
Absolutely would and have only this week recommended Donna to my friend who is traveling to Thailand next year, Donna is so so helpful and knowledgeable and always delivers 100%
Sent by Emma Cooper
Gawsworth, Cheshire 12/07/2017
Donna is a fabulous Travel Counsellor, always very helpful, friendly and professional. I have had the pleasure of dealing with her a few times now - super service.
Sent by Christopher Morgan
Macclesfield, Cheshire 10/07/2017
A star as always - Thank you Donna for everything you do to make our family holidays so special.
Sent by Michael Winstanley
Bolton 05/07/2017
Donna is always friendly and efficient. She always seeks what is best for me and communicates a sense of confidence, dispelling anxieties and concerns. Having helped me many times, she is always the one I turn to when travelling abroad. I have never been disappointed.
Sent by Anna Williamson
Manchester 28/06/2017
Donna has been absolutely amazing and extremely helpful - working with us at every step on a large group booking of around 60 people. She has had a lot of patience with us, taking the time to answer all our questions in a timely and considered manner and has been able to reassure us at every step of the way! I wouldn't hesitate to recommend her again.
Sent by Christa Foster
Surrey 21/06/2017
As an infrequent traveller I needed guidance and help with booking my holiday abroad. Donna gave me options, was clear with her advice and made me feel as though everything was taken care of. Brilliant!
Sent by Catherine Devincenzi
Dartford, Kent 06/06/2017
Donna's customer service is exemplary. She is always very responsive and finds the best deals for my holiday. I have booked through Donna about 4 times now and have always been impressed with the high level of service that she offers. I will always continue to use Donna to book my holidays.
Sent by Ingrid Quinn
Cheshire 18/05/2017
Always been very happy with any travel arrangements Donna Waddington did for me. A friend recommended her to me a few years ago, and I have been using her ever since.
Sent by Julie Earith
Woodford, Cheshire 18/05/2017
We have always found Donna completely professional and she always delivers exactly what you ask for, usually better than you ask for. Without doubt Donna is fantastic at her job.
Sent by Bilal Miah
Knutsford, Cheshire 18/05/2017
Straight from the offset Donna was amazing, her ability to understand our needs and budget expectations meant we found the perfect place and destination. Donna used her wealth of experience and her contacts to help get this amazing trip, can't thank her enough. I will be recommending my friends to Travel Counsellors
Sent by Timothy Birtwhistle
Lincolnshire 10/05/2017
Always a delight to deal with Donna. Without exception she is obliging, efficient and extremely knowledgeable.
Sent by Kenneth Wharton
Bramhall 02/05/2017
I have used Donna for many years now and have never been disappointed. She appears to go that extra mile and provides a first class, efficient service.
Sent by Anne Netri
Holmes Chapel, Cheshire 12/04/2017
Donna does an amazing job for us every year and always organises a fabulous holiday which tailors our needs with perfection. I have already recommended her to friends!
Sent by Peter Wright
High Lane, Cheshire 12/04/2017
I would just like to say that I could not fault the way in which you dealt with my travel enquiry. I was very pleased with the outcome and would definitely recommend your services to friends family and colleagues. Thanks again
Sent by Charlotte Wedd
Wilmslow, Cheshire 06/04/2017
Donna was very responsive and reliable. She did exactly what I asked her, took account of our personal circumstances, was empathetic and efficient. She also found us the right package for us in a timely manner.
Sent by Bryan Doherty
Poynton, Cheshire 03/03/2017
Another fast, helpful and professional response to seeking a trip for 10 friends and to Portugal for the first time for all Thanks again Donna
Sent by Lynn Hughes
Bolton 03/03/2017
Donna gave us a very friendly, efficient and professional service, answered our questions and was very prompt in getting back to us.
Sent by Sue Macnab
Goostrey, Cheshire 03/03/2017
Donna always tries to understand everything about our family to ensure she gives the right guidance on our own choices and on holidays she recommends. She is very knowledgable and is always right. She is also quick to respond and always has a smile - you can even feel it though emails. I would highly recommend Donna at Travel Counsellors!
Sent by Valerie Thomas
Chester 01/03/2017
We have used travel counsellors for many years now. We having been using Donna for probably about 11 years and have always been treated professionally . Nothing is too much trouble for her.
Sent by Nicola Kinsey
Derbyshire 27/02/2017
Donna provides a first rate service - honest, professional, friendly and creative! I couldn't ask for anything more, and so I wouldn't use anyone else to help me find my perfect holidays....
Sent by Benjamin Langstreth
Macclesfield, Cheshire 13/02/2017
We have already recommended Donna to a few friends. Great service and very prompt responses to a lot of questions!
Sent by Robert Davies
Tytherington, Cheshire 07/02/2017
Donna is quite far the best and most knowledgeable Travel Counsellor the U.K. We will not use anyone else and she always goes that extra mile to make sure we have the best possible holiday Donna now knows what we like before we do !!!
Sent by Ella Nicholls
Buckinghamshire 07/02/2017
Amazing, friendly and great service!
Sent by Lucy Elkin
Conwy 31/01/2017
As always - Donna knows what we like and dislike and finds something to suit! She takes the stress out of finding the right holiday and brings back the fun of it! Thank you!
Sent by Colin Fisher
Wrexham 31/01/2017
We are always happy to book our holidays through Donna Waddington at Travel Counsellors because we feel we can trust her. Also she is able to give us additional useful advice based on her extensive knowledge of the travel industry. She works quickly and efficiently, and this too is much appreciated. Colin Fisher
Sent by Simon Cooke
Wrexham 31/01/2017
Donna is always helpful and knowledgeable. She provides insight into things you wouldn't have thought of when booking a trip.
Sent by Viv Oliver
High Lane, Cheshire 17/01/2017
Personal service, professionalism, and having someone who is always there for advice and help is the reason why we use Donna at Travel Counsellors
Sent by Karen Nolan
Poynton, Cheshire 16/01/2017
Even in the run up to the Christmas period, Donna exceeded my expectations, she spent time out of the normal office hours to ensure that we had our perfect family holiday planned and booked.
Sent by Claire Bossons
Bramhall, Cheshire 12/01/2017
Nothing is ever too much trouble or effort for Donna, always enthusiastic and honest and have every confidence in her personal recommendations
Sent by Barbara Mann
Ilkley, West Yorkshire 10/01/2017
Many thanks for your invaluable help in organising our holiday
. The service and help we received from you was exemplary and made our holiday so much easier and enjoyable. Nothing was too much trouble for you, even when we were panicking. When we were faced with a problem, you sorted it for us with a smile and assurances that all was well and it was.
We cannot thank you enough and will not hesitate to book through you again and to continue to recommend you to our friends.
With grateful thanks
.
Sent by Davina Osborne
East Sussex 04/01/2017
Donna is amazing so patient and puts in so much effort to find the perfect holiday to suit everyone's needs. I have been using her for many years and will continue to do so. I have recommended her to many people and they all come back singing here praises!. Thank you all at Travel Counsellors for our many holidays that have been booked through you.
Sent by Jacqui Crotch-Harvery
Macclesfield, Cheshire 29/12/2016
Donna has a great deal of knowledge and is is able to provide good sound advise. She is always very pleasant and replies promptly to emails and phone calls. I would definitely recommend her to family and friends.
Sent by Brian Sandham
Poynton, Cheshire 28/12/2016
Donna provides a service which is second to none, she is attentive to our specific requirements and always provides excellent advise backed by an in depth knowledge. I have recommended her services to many of my friends and will continue to do so.
Sent by Susan Bowles
Poynton, Cheshire 15/12/2016
We have already recommended to a friend as we found Donna really helpful, patient and good humoured, despite the changes we made and then the frequent questions once everything booked.
Sent by Terry Robson
Poynton, Cheshire 29/11/2016
Excellent service and very friendly. I will certainly recommend Donna to friends and family.
Sent by Anna Gibbons
Stockport, Cheshire 16/11/2016
Always a great service from Donna and always recommend her to friends and family! Thanks Donna.
Sent by Adam Moore
Warrington, Cheshire 14/11/2016
Donna was nothing short of brilliant. She was patient, accommodating and incredibly approachable and managed to make the potentially stressful process of choosing and booking a honeymoon so so simple. Her knowledge and experience shone through from day 1. We just cannot speak highly enough of Donna and we're incredibly grateful for her help this far. We'll be back to book our next holiday and we'll be sending friends, family and strangers off the street to do the same.
Sent by Cynthia Bishop
Poynton, Cheshire 14/11/2016
Les and I have recommended Donna to our family and friends and they are as delighted with her as we our. I always feel that our holiday's are safe in her hands.
Sent by Laura Kemp
Manchester 14/11/2016
Donna has always been incredibly helpful and efficient.
Sent by David Erskine
Altrincham, Cheshire 08/11/2016
Donna has handled our holiday experiences for several years now and we have total confidence in her recommendations as she understands exactly what we are looking for in our holidays.
Sent by Jill Fielding
Woodford, Cheshire 04/11/2016
We have booked our holidays with Donna for a number of years and consistently receive excellent service, nothing is too much trouble.
Sent by Jeanne Bedford
London 02/11/2016
Donna was extremely helpful, friendly and professional in helping us organising our break at such a short notice. Will use her again and highly recommend her. Thank you.
Sent by Emma Cooper
Gawsworth, Cheshire 21/09/2016
Donna has looked after us on a few holidays now - delighted with the friendly efficient service would highly recommend her services to all, looking forward to our New Year Cruise.
Sent by Alan Hayes
Burley in Wharfedale, West Yorkshire 18/09/2016
Donna was extremely helpful in planning our trip, she listened to us and gave good advice.
Sent by Rebecca Grey
Bolton 14/09/2016
Donna has been fantastic, nothing to much trouble. Made the booking experience so much easier..
Sent by Sarah Hartley
Cheltenham 10/09/2016
Very helpful as always, super customer service and a friendly voice at the other end of the line. Very quick in getting back to me with fantastic suggestions.
Sent by Peter Cleaver
Bollington, Cheshire 02/09/2016
First Class, helpful in every department
Sent by Mark Jervis
Poynton, Cheshire 31/08/2016
Donna was fabulous with our booking even when Virgin holidays tried to steal us away. We've used Donna before and know that the service she gives is second to none. Will definitely use Donna again.
Sent by Andrea Lee
Baildon, West Yorkshire 04/08/2016
Donna is brilliant and I have never had a bad holiday when she has arranged it for me. When you get to your destination it is 100% like you are expecting. Have recommended a few people to her and will continue to do so. Brilliant
Sent by Richard Mitchell
Kenilworth, Warwickshire 04/08/2016
A first class service and advice from Donna who has always been on the ball and able to sort out our holiday requirements. Thank you.
Sent by Sue Macnab
Goostrey, Cheshire 19/07/2016
Donna is just brilliant. She understands me better than I understand myself and always recommends great holidays. I highly recommend Donna
Sent by Bernard Thompstone
Manchester 13/07/2016
Donna is always helpful, listens to what you want and tries to match everything to your requirements. We have recommended her many times.
Sent by Philip Razey
Hazel Grove, Cheshire 18/06/2016
She is very conscientious and promptly answers queries. Nothing is too much trouble. We would recommend her to anyone (and already have done!)
Sent by Andrew Jordan
Hessle, Yorkshire 18/06/2016
In short , knowledgeable, always available and it felt like Donna always had our best interests at heart.
Sent by Carol Potten
Colwyn Bay, North Wales 18/06/2016
Donna is always so kind and helpful excellent service thank you
Sent by Christine Wyatt
Cheshire 01/06/2016
Donna is friendly, helpful and pleasant to talk to.
Sent by Joanne Hood
Poynton, Cheshire 19/05/2016
Donna has been absolutely brilliant ... talk about the patience of a saint! When we started looking at cruises we where really unsure as to what we wanted/needed but Donna gave us options, without confusing us, and we were able to decide what was best for us as a family. We had great confidence in Donna from the start and without a shadow of a doubt will be asking for help again in the future.
Sent by Matthew Widdall
Bramhall, Cheshire 03/05/2016
We found the service friendly and very helpful, with options we didn't get elsewhere and at a good price. Can't go wrong really.
Sent by Robert Davies
Tytherington, Cheshire 29/04/2016
Donna is awesome and the reason we book all our holidays with TC
Sent by Joe Nabbs
Milton Keynes 28/04/2016
This is the second time we have used Donna and wouldn't hesitate to use her again the in future! Nothing is ever too much trouble and the advice she gave was so valuable on both holidays- advice we wouldn't have got if we'd booked through a high street travel agent! Highly, highly recommend! Makes booking a holiday easy!
Sent by Jill Fielding
Woodford, Cheshire 27/04/2016
Always excellent service from Donna, nothing is too much trouble and she is available when we are away should any questions arise.
Sent by John Hall
Poynton 15/03/2016
It's our second time using Donna for our big holiday, the experience from start to finish is exceptional - nothing is too much trouble. I would highly recommend using the service because no matter what your budget is you are made too feel special. Well done keep up the excellent work.
Sent by Lesley Long
Stoke on Trent, Staffordshire 04/03/2016
Donna was very patient and she took the time to understand what type of holiday we were looking for. She was very pleasant to deal with and we are very pleased with the holiday we have booked with Donna and I have already recommended Donna to my family members and friends. Will definitely use Donna again in the future.
Sent by Rebecca Pavey
Poynton, Cheshire 17/02/2016
Donna knew straight away what is was that I wanted to get out of my trip. She was efficient and gave me clear, concise information to make me feel safe and secure when going on my trip. I knew I was in the safest of hands. Thank You!
Sent by Mark Oliver
Burgess Hill, West Sussex 25/01/2016
Donna makes booking a holiday a pleasure. Suggests the best type of holidays and places we would not have considered before. Also the support before, during and after is like nothing like you would receive from a high street or on-line travel agent!
Sent by Marilyn Casket
Tytherington, Cheshire 22/01/2016
Donna was extremely helpful and efficient in helping us choose and book our holiday. She is also very patient and pleasant and nothing is too much trouble. We would highly recommend her..
Sent by Vivien Oliver
High Lane, Cheshire 22/01/2016
Donna was so professional and always made herself available for help and assistance. I would definitely recommend Travel Counsellors to anyone
Sent by Claire Graham
Bramhall, Cheshire 13/12/2015
We would highly recommend Donna - she was extremely helpful and patient! We asked so many questions as it is our first holiday to the states with three children. Donna completely understood our requirements and designed a bespoke package which is absolutely perfect for us! Thank you so much Donna.
Sent by Michael Perls
Didsbury, Manchester 07/12/2015
Donna is brilliant. responsive 24/7 and a dream to deal with.
Sent by Anna Gibbons
Manchester 03/12/2015
Donna always provides a fantastic service.
Sent by Andrea Lee
Baildon, Yorkshire 24/11/2015
Donna is fantastic and very helpful. The holidays we have booked through her have always lived up to expectations and would advise all my friends to use her.
Sent by Jean Halsall
Poynton 01/11/2015
Fabulous efficient and friendly service have already recommended Donna to friends.
Sent by Matthew Jackson
Woodford, Cheshire 15/10/2015
Excellent service, would not hesitate to use Travel Counsellor again. Donna Waddington has been a massive help in organising our honeymoon and we have already recommended her services to friends and family members. Thanks again Donna
Sent by Anne Scanlon
Worsley, Manchester 14/10/2015
She is fantastic and will go to great lengths to ensure that you get a fantastic holiday.
Sent by Nicola Erskine
Hale, Cheshire 14/10/2015
Fantastic service every time. We would not book with anyone else.
Sent by Robert Davies
Tytherington, Cheshire 05/10/2015
Donna provides such dedicated commitment to help you book your holiday and goes above and beyond realistic expectations to ensure everything is right . She is amazing. Thanks for some fab holidays
Sent by Emma Cooper
Gawsworth, Cheshire 25/09/2015
Just booked a holiday with Travel Counsellor Donna Waddington to Cyprus - would definitely recommend her services very efficient and friendly 10 /10, in fact just contacted Donna again to book another trip at Christmas
Sent by Chloe Kaylor
Bollington, Cheshire 10/09/2015
Donna went above and beyond when we were booking our honeymoon with her. Donna was incredibly patient whilst we were changing our minds about where we were going and the dates in which we could travel. Nothing was too much effort for Donna and the whole experience was very pleasurable and had made us both very excited for our trip. The overall package that Donna put together for us is everything that we wanted and would have taken us a lot of time and no doubt caused some stress if we had booked it ourselves! The price is fantastic and we can't thank Donna enough for all of her time, her experience really shone through as she pointed out and recommended things we never would have thought of! I will recommend Donna to everyone and will uses her again in the future...no doubt about it. Thank you so much for booking us the honeymoon of our dreams
Sent by Heidi Robertson
Northamptonshire 21/08/2015
Donna Waddington is the ultimate professional. She knows her stuff and looks around for the best deal. Nothing is too much trouble. Our family have used her services again and again. Thank you for helping us to make memories.
Sent by Mike Fannon
Bollington, Cheshire 09/08/2015
Donna is an absolute professional. Donna goes to no end of trouble to deliver such fantastic service. Always accommodating & we are always confident that Donna will deliver a super destination. Much appreciation to Donna.
Sent by Lucy Pink
Essex 06/08/2015
Donna knew better than me about what I needed! My sister will now be using her too, she's taken the stress away from holiday hunting.
Sent by David Hunt
Poynton, Cheshire 06/08/2015
Donna, pulled out all the stops and provided a service above and beyond expectations.
Sent by Penny Roberts
Poynton, Cheshire 06/08/2015
Nothing is ever too much trouble for Donna . She is always eager to help and seems to work 24/7. Booking with her always installs confidence and she has such a wide understanding of the market and her clients needs. You can rest assured your holiday or trip will go well.
Sent by Kate Allatt
Dore, Sheffield 04/08/2015
I just wanted to say a HUGE thank you for booking and organising an utterly fabulous holiday in Lykia World, Turkey recently.
We had such a lovely time paragliding, jetskiiing and not cooking for 10 days! We would thoroughly recommend the resort to other families. Your specialist advice and personal professionalism is second to none. Thank you
Sent by Andrew Bishop
Northwich, Cheshire 17/07/2015
We have booked with Donna before and keep coming back due to the excellent service she provides and also she understands exactly what we look for in our summer holiday it makes choosing the right place a lot easier.
Sent by Barbara Robinson-Todd
Macclesfield, Cheshire 13/07/2015
Donna has always gone out of her way to help us get exactly what we wanted for a memorable holiday.
Sent by Sue Bull
Bakewell, Derbyshire 04/07/2015
A true professional. Super service. We have no hesitation in using Donna or recommending her.
Sent by Lauren Thomas
Dartford 01/06/2015
Donna is a fantastic travel agent, she listens to us and always helps us to find our perfect holiday. She's honest and friendly. We have just booked our 3rd holiday through her and have recommended her highly to many friends and family. Donna has become more like a friend to us, not just a travel agent.
Sent by Claire Bossons
Bramhall, Cheshire 08/05/2015
So friendly and knowledgeable, total confidence when booking with Donna.
Sent by Mark Tildsley
Bollington, Cheshire 26/04/2015
I would just like to say how happy I am with the service Donna provided in booking our trip to the USA. Even when I asked her to swap and change a few things, nothing was too much trouble. I will have no problem in recommending her to friends and family and I will definitely get in touch with any future trips.
Sent by Kenneth Wharton
Bramhall 26/04/2015
Brilliant. A highly efficient service conducted in a most friendly manner.
Sent by Anne Netri
Crewe, Cheshire 17/04/2015
Donna is amazing! We have used her a few times now as she is so knowledgeable and makes each holiday so perfect and unique.
Sent by Kelly Faith
Sidcup 23/03/2015
After searching endless tour operators and independently for our perfect honeymoon we were given Donna's details through a friend and she was by far the most helpful and friendly person I had spoken to. Not only was she very knowledgeable on the Maldives she was prompt, responsive and tried every way to get us the best deal possible.
The booking process was simple and Donna Handled everything for us. I would highly recommend if you are looking for a great value, professional, reliable and friendly tour operator!
Sent by Phil Razey
Hazel Grove, Cheshire 23/03/2015
We have already recommended Donna to different people as she is very helpful and conscientious and always gets back to you very promptly with answers to any query you have.
Sent by Lexi Devincenzi
Kent 18/03/2015
I have already recommended Donna to a few people. She was so helpful, personable and really cared on our very special honeymoon holiday.
Sent by Christopher Donkin
London 11/02/2015
Excellent service throughout. Donna had great knowledge of the area we are looking to visit. Flexibility to speak to us at a time that suited us which is important when both of us are working 9-5
Sent by Timothy Morris
Nether Alderley 15/01/2015
Donna has been not just been incredibly responsive, but proactive in helping to structure the best itinerary for our round the world trip with flights and hotels in 7 places in 4 countries. The advice had been invaluable. We would recommend Donna to all our friends.
Sent by Marilyn Casket
Macclesfield 06/01/2015
This is the second holiday Donna has arranged for us and both times she has been extremely efficient and helpful. She is also very friendly and adds a very personal touch in helping you choose your destination and hotel. I would highly recommend Donna to any of my family and friends.
Sent by Margaret Ridyard
Poynton, Cheshire 03/12/2014
We have always found Donna at Travel Counsellors most obliging and helpful and would not even consider going anywhere else to book our holidays. First class service at all times!
Sent by Paul Morgan
Poynton 27/11/2014
Donna is an absolute star and has never let us down in all the time we have used her, always recommending quality that we have been absolutely delighted with. Would we recommend her? Absolutely 100%, indeed we already have as my parents in law have recently booked their holiday through Donna. We'd never go anywhere else, why would we?
Sent by Mark Oliver
West Sussex 20/11/2014
This is our second booking with Donna and I doubt I shall ever have to book a holiday with anybody else every again! - Thanks Donna.
Sent by Anne Scanlon
Worsley, Manchester 11/11/2014
Donna is fantastic and goes the extra mile to ensure that our large family is catered for.
Sent by Alan Garside
Poynton, Cheshire 15/10/2014
We have been booking our holidays with Donna for many years now and never even consider using any other travel adviser. She has come to know us really well and recognises what we are looking for in a holiday. Her recommendations are always first class, making our holidays stress-free and enjoyable. We have recommended her to friends in the past and have no hesitation in continuing to do so.
Sent by Joanne May
Warrington, Cheshire 06/10/2014
Donna is an outstanding travel consultant. Her knowledge is extensive and nothing is ever too much of a problem for her. Unlike some travel consultants, Donna goes the extra mile and you know that the holiday you book, will be everything you dreamed of. She will tell us if it's worth paying extra to get a better quality of holiday, and we trust her judgement totally. We know she won't over charge us or try to sell us extras that are a waste of time. She advises us honestly and openly. On occasions she has advised that paying a little bit extra will get us quality and we have believed her and put our trust in her. And she has never failed us. I recommend all my friends and family to her and I have no worries that she will deliver a high quality of customer service to them. Well done Donna. You truly are amazing.
Sent by Christopher Morgan
Macclesfield, Cheshire 29/09/2014
Donna Waddington cannot do enough for her customers. She always goes the extra mile and with our booking she could even recommend the hotel personally as she had taken time out of her own holiday to check it out in the summer of 2014. Donna is an absolute diamond to Travel Counsellors and we love her. Thanks Donna.
Sent by Nicki Moran
Poynton, Cheshire 01/08/2014
I have booked my holidays with Donna Waddington from Travel Counsellors on the few occasions that I have managed to have holidays abroad. Every time I have booked my holiday, the service has always been fantastic, second to none. I have no problem recommending Travel Counsellors and Donna Waddington to any friends or family and I will be using this company again. I feel so reassured that I know that my holiday is in good hands. Thank you once again.
Sent by andrew palmer
stockport 28/07/2014
When you find out the love of your life wants to get married abroad you can't help but be nervous about it. Where to go? When to go? Will it be everything we want it to be? Without the benefit of being able to and see the venue first we had to trust good advice and knowledgeable experience, I am pleased to say this is exactly what we received from Donna Waddington at Travel Counselllors. It was Italy we wanted to go to and we decided on a venue in Gardone Riviera. We got great advice from Donna choosing the venue and as not all guests could stay at the same hotel, recommendations and bookings were made for guests at other hotels, all within walking distance of the wedding venue. It was a great day and a superb holiday with friends and family. We made the decision to carry on after the wedding for our honeymoon in the same country which included train travel, transfers and three different hotels. The train journeys and transfers were scheduled accurately and the hotels were located perfectly for the places we wanted to go. I would certainly use Travel Counsellors again and recommend them to friends and family. Thanks Donna.
Sent by Jane-Anne Robinson
Macclesfield, Cheshire 28/07/2014
Donna always bends over backwards to make everything as easy as possible for you. I love the way I don't have to worry or stress about searching of hotels, travel etc.
Sent by Mike Ramsey
Wilmslow, Cheshire 28/07/2014
Donna goes beyond the "call of duty" and goes “the extra mile" to secure the EXACT accommodation that we requested in the hotel of our choice. Ten out ten with a GOLD STAR.
Sent by Jacqui Crotch-Harvey
Macclesfield, Cheshire 22/07/2014
Donna has provided a vey professional service. She responded quickly to my questions and has provided me with good advice re visas. I have no doubt that I will recommend her to family and friends. 10/10 Donna!
Sent by Joan Stafford
Poynton, Cheshire 27/05/2014
Donna, you are a true professional at what you do, you give your clients confidence and relaxation in knowing that you will do the very best to make their holiday experience the very best.
Sent by Mark Quinn
Rochdale, Lancashire 24/04/2014
I would have no hesitation in recommending Donna Waddington to family and friends as she is always incredibly helpful and eager to assist in any way she can.
Sent by Michelle Mather
Cheshire 24/04/2014
I book quite a lot of holidays, and I always use Donna Waddington, who is very knowledgeable, efficient, pleasant and helpful. I have recommended her to several friends, who have all used her and all said the same as me!
Sent by Andrew Stabler
Cheadle Hulme, Cheshire 12/04/2014
Donna has been perfect, her communication is excellent and she clearly paid attention to what we requested. Donna has spent time researching different options to suit our requirements and it looks as though she has found exactly what we were looking for. I would definitely recommend booking a holiday through Donna.
Sent by Andrea Ashton
Bramhall, Cheshire 28/02/2014
Donna is always cheerful, business like and organised. A pleasure to deal with.
Sent by Jill kay
Derbyshire 12/02/2014
Fab service - can't ask for any more. Always delivers 110%
Sent by Paul Roberts
Warrington, Cheshire 06/02/2014
I have nothing more to add as Donna is 1st class in everything I have asked of her over the many years I've been dealing with her.
Sent by Lucy Elkin
Conwy, North Wales 06/02/2014
Fantastic - Donna has really made us look at different options of travel - stretching our horizons and ensuring we have a wonderful holiday. Donna always goes the extra mile and she understands what we need and wish from a holiday even if we don’t! Thank you.
Sent by Pete Harper
Tytherington, Cheshire 06/02/2014
Donna is extremely knowledgeable and helpful and has produced a fantastic itinerary.
Sent by Nicola Erskine
Hale, Cheshire 25/11/2013
Donna is fantastic and we have recommended her to many friends and family. We feel Donna is an expert at what she does and would not dream of booking with anyone else. She gives a personal touch and has ensured she knows what we want as a family/couple from our holidays.
Sent by Joanne Jones
Staffordshire 21/11/2013
I was given Donna's details from my sister. Donna has been great in helping us book our amazing holiday to New York and Barbados. I have now passed her details on to my parents. Donna was really accommodating, friendly and helpful. Thank you.
Sent by Paul Millard
Knutsford 24/10/2013
Donna goes above and beyond what even the most demanding client could expect to ensure that you feel all your needs are being taken care of and that your honeymoon/holiday is the most important thing for her to organise. Donna is exceptionally enthusiastic and you can clearly see that she has a real passion for what she does. She has also been proactive in her communication, which has been good from my perspective as I am sometimes slow in getting things done. Don't change a thing!
Sent by Maureen Rimmer
Tytherington, Cheshire 10/08/2013
Donna is a star coming up with ideas and affordable suggestions! Once decided on our destination we know we can rely on Donna to offer a very professional and personal service.
Sent by Hugh Preston
Bolton 10/08/2013
Donna has been extremely helpful and has given my brother and myself all the advice we needed to book a holiday that suited our requirements. I would strongly recommend her to my colleagues and friends.
Sent by Melanie Bryce
North Yorkshire 06/08/2013
I would have no hesitation in recommending Donna to organise a holiday. She was patience personified as I was impatient to get it booked but as Donna explained neither the airlines or some hotels had released their prices at that time. Thankfully, it is now all booked, deposits paid and we are very much looking forward to our trip to New York. Thank you, Donna.
Sent by Lisa Kirk
Manchester 24/07/2013
Once again I have used the services of Donna Waddington. The reason I use Donna is because I trust the advice and recommendations she has to offer. She has always gone the extra mile to look for my requirements and I appreciate all the effort she puts into looking for my holiday.
Sent by Charles Ramsey
Wilmslow, Cheshire 15/07/2013
I would have no hesitation in recommending Donna.
Sent by Kate Bishop
Tunbridge Wells, Kent 08/07/2013
I've booked a variety of holidays through Donna now and have always found her to be extremely helpful and accommodating whatever the budget. She has a great knowledge of resorts and hotels and I've found that her descriptions are very accurate. I have already recommended her to friends and would have no hesitation in doing so again.
Sent by Sue Darlington
Sale 01/07/2013
I was extremely happy with the service provided by Donna. Even the most trivial question was dealt with courteously and efficiently. She is a lovely lady to deal with and I will be asking her to book my next holiday! My niece recommended her to me and I have already passed on her details to friends.
Sent by Judith Bloede
East Yorkshire 12/06/2013
Donna came on a strong recommendation and she really helped sort out our trip and what was a very difficult time for us.
Sent by Colin Jarvis
Bramhall 20/05/2013
Every year for around 8 years now we always booked through Donna. She is always most helpful and I know I can trust her judgement completely.
Sent by Anne Netri
Manchester 20/05/2013
Donna is fantastic!! She is always available with great advise.
Sent by Monica Gorton
Bramhall 15/05/2013
Wonderful service and would be happy to place more business with Donna in the future.
Sent by Colin Fisher
Wrexham 08/05/2013
Our family has always received excellent service from Donna Waddington at Travel Counsellors. She is always our first contact when considering booking a holiday.
Sent by Veronica OConnor
Poynton, Cheshire 01/03/2013
I never worry about asking Donna to sort out our trips. even though some are a little difficult. I have already recommended her to friends and family and they have all been pleased with the support they received. Thank You.
Sent by Victoria Robinson
Cheshire 28/02/2013
I was referred to Donna by one of my friends who had highly recommended her and I must say how fantastic she was from start to finish. Being in sales myself, I don't like to be sold to and I never felt like that whilst dealing with her. She listened very carefully to our criteria, and came back with exactly what we had in mind, and better! Donna did her best to keep within our budget, and went out of her way to ensure that our expectations were met. I would always highly recommend Donna to anyone wanting a hassle free way to book a trip.
Sent by Louise Jervis
Poynton 26/02/2013
I called Donna from a recommendation. She was extremely helpful, friendly and importantly not pushy. I decided to book through her in view of the receommendation and the customer service she offered (contacting hotel directly and dealing with airline). I am sure I will use Donna again and have already mentioned her to a friend who is looking for a holiday.
Sent by David Lomax
Scotland 22/02/2013
I certainly would have no hesitation in recommending Donna to other friends or family members. In fact I have already done so to a friend who is looking for a trip around Italy this summer. Donna is both attentive and knowledgeable of clients needs and requirements. Our experience during the booking process with Donna was both supportive, prompt and flexible to meet with our time availability. An excellent service to date - we are now just waiting for our trip to arrive.
Sent by Victor Strohacker
Worthing, West Sussex 14/02/2013
Donna's attention to detail and diligent approach to her job makes sure that she delivers the highest level of customer satisfaction. She is determined to get the right holiday at the best price she can and she achieves this by listening to her customers requests. Nothing we have asked her to research has been too much trouble and her attention to detail is second to none. We can't wait for our trip to Cuba!
Sent by Mark Crook
Poynton, Cheshire 21/01/2013
We have always found Donna Waddington to be exceedingly knowledgeable and helpful.
Sent by Patrick Grady
Cheadle 11/12/2012
Donna has acted extremely professionally and efficiently and has shown an extensive knowledge of the industry as a Travel Counsellor.
Sent by Edith Green
Bolton 20/11/2012
Donna is lovely and an extremely first class Travel Counsellor who goes the 'extra mile'. We have every confidence in recommending her to our family and friends as a dear friend recommended her to us a few years ago.
Sent by Emma & Dave Gaunt
Leeds 25/09/2012
Using Donna at Travel Counsellors was the best experience we have had with booking a holiday. She was happy to carry out all of the searches for us whilst we were unsure of our holiday destination. As we were booking our honeymoon it was important that we found the perfect holiday and Donna did this for us and remained patient throughout. Even when we booked our holiday with Donna she was at the end of the telephone to answer any questions that we had. This provided us with a lot of reassurance and removed any stress or worries that we had. We will definitely be contacting Donna in the future to book future holidays and would recommend her to others. Thanks Donna.
Sent by Susan Darlington
Sale 07/09/2012
Donna was recommended to me by my niece. I found her to be most helpful, nothing was too much trouble. I have alerady passed on her details to a couple of friends who are thinking of booking holidays shortly.
Sent by Lorraine Abraham
Rossendale 07/08/2012
Very helpful and supportive, providing assistance above and beyond her remit. I normally sort out my own holidays but have chosen to make use of Donna, knowing that if anything goes wrong she will be there to help.
Sent by Kathleen Mackay
Manchester 06/08/2012
Our TC, Donna, is fantiastic. She's helpful in booking last minute travel and complext trips. We couldn't live without her for complex trips!
Sent by Lucy Woodhouse
St Albans 27/07/2012
Donna went the extra mile to find us exactly what we wanted for our honeymoon at short notice. We had no idea where to go and she really got to understand what we wanted, she also had so much knowledge about the hotels, flights etc that I really trusted her. The price was really competitive too so we'll definitely be going back to Donna for peace of mind knowing that we'll be going somewhere that meets and hopefully exceeds our expectations!
Sent by Rachael Mclean-Anderson
Epsom 26/07/2012
Donna was a pleasure to deal with on every level. She was so friendly and lovely, answered emails promptly and gave us loads of options to find us the perfect honeymoon. We settled on a 2 week trip to Singapore and Bali and it was amazing. We cant thank her enough for her help and professionalism.
Sent by Catherine Booth
Oldham 19/07/2012
Donna Waddington is the best agent we have used as a company, bar none.
Sent by Linda Downes
Stockport 13/07/2012
Donna has dealt with our booking in a very prompt,efficient and friendly way. I would recommend her as it is so good to speak to such an approachable person,who is both knowledgeable and reassuring. We can relax and look forward to our holiday in October,knowing that Donna has been attentive and considerate to our needs. Thanks,Donna!
Sent by Glyn Flower
Cheshire 06/07/2012
Great service wonderful price, you couldn't get better service if you tried!!!
Sent by Victoria Price
Derbyshire 06/07/2012
Donna always provides a professional and personal service. She is an expert in her field. We get the price and the best quality holiday with her. We can always leave the travel arrangements to Donna knowing we are in very safe, honest hands.
Sent by Lydia Meyerturkson
Manchester 22/06/2012
Donna Waddington is my travel advisor exceptional. She allways goes the extra mile, responds rapidly, is totally flexible with last minute changes and always a pleasure to work with. For a small business she always has an eye on costs but also on the human aspect of business travel!
Sent by Stephen Keys
Cheshire 18/06/2012
We have used Donna many times previously (including our Mexican Wedding) because she is truly excellent and knowledgeable at her job. She is always very friendly and helpful and if you ever need the definition of Customer Service, Donna is it! We cannot recommend her highly enough.
Sent by John Hartley
Lichfield 11/06/2012
Donna is a great Travel Counsellor and always helps us to find great holidays year after year.
Sent by Lynsey and Daniel Hartley
Bramhall 11/06/2012
We have used Donna in the past to book holidays for us so when we got engaged Donna was our first thought for Honeymoon ideas, we were really unsure of what we wanted and where we wanted to go so we gave Donna a very random and almost impossible brief of what we wanted, Donna reccomended Mauritus to us as a beautiful island in the indian ocean that offers the option of beachside luxury and also the options to get out and about and explore, the hotel was lovely and the location could not have been better, Donna always uses her skills in matching our holidays to our personalities and needs perfectly. The advise and knowledge Donna has on so many locations and hotels certainly makes the whole process of booking holidays stress free and exciting.
Sent by Mark Quinn
Rochdale 31/05/2012
Donna is an extremely helpful Travel Counsellor and I would have no hesitation whatsoever in recommending her to friends, family and colleagues. I have also used her services for booking flights and accommodation for work purposes.
Sent by Glyn Day
Bury 04/05/2012
I can honestly say that Donna has provided a FIRST class service and exceeded all my expectations. I found Donna very personable and easy to communicate with and having understood my requirements she worked hard finding several options for me to choose from. The options and alternatives that Donna provided were all very high quality holidays for a reasonable price. The eventual holiday we chose was superb and we had a wondeful time and we were not dissappointed. "Thank you Donna .... you made choosing a holiday easy and enjoyable. 10/10!"
Sent by Kate Allatt
Sheffield 24/10/2011
Donna was absoluely outstanding!
I have always made my own independant travel arrangements for me and my family. After a catastrophic illness last year, that wasnt possible. However, Donna was incredible. Every detail, every consideration (even the ones that hadnt even thought of,) were planned for with contingencies. Donna was both highly professional, responsive and courteous at all times. She gave my husband and I, total peace of mind. The whole family even got an upgrade going to America, via Virgin Atlantic and myself another upgrade on the return leg! Superb! THANK YOU!
P.s. I would book again, just need some pennies!!
p.p.s My husband has appointed Donna and travel counsellors to take care of all his business travel too, as a result!
Sent by Sylvia Morgan
Poynton. Cheshire. 21/10/2011
As a family we have used Donna at Travel Counsellors for all our recreational flight and holiday requiremets and also for our business flight arrangements. During the many years of dealing with Donna we have found her to be totally professional whilst still maintaining the personal touch so important to dealing with valued customers. Nothing is too much trouble and she is always willing the 'go the extra mile' often using her own time to ensure our requirements are met. We have no hesitation recommending Donna to anyone requiring expert advice and attention for flights and holidays.
Sent by Laura Donnelly
Macclesfield 21/10/2011
We were so pleased we met Donna at a wedding fair as she planned and booked the perfect honeymoon for us. Donna was so friendly and helpful from when we first met right through to our return from holiday. She gave us great suggestions for our itinerary and knew from experience the best places to stay and visit. As a result, we had an amazing honeymoon and were really spoilt at each resort we stayed at. We would definitely recommend Donna for booking any trip you want to go smoothly and thoroughly enjoy.
Sent by Simon and Nicola Hodgson
Stockport 29/08/2011
Donna was very friendly and knowledgeable. She was able to accommodate all our special requests when booking our honeymoon. She always promptly replied to emails and helped with the setting up of our honeymoon gift registry.
Sent by Stephen Maynard
Cheshire 11/07/2011
Donna was recommended to me by a close friend who suggested I tried using her to come up with a suitable honeymoon package. Donna was discreet in her communication, listened to what accommodation and travel I was wanting and compiled an itinerary that met everything I was looking for in providing us with superb accommodation within our budget for a truly fabulous and memorable honeymoon in Capri and Ravello. I can highly recommend Donna in providing a first class professional service & superb attention to detail in piecing together our honeymoon – thanks so much Donna!!
Sent by Donna Littlewood
Stockport 16/06/2011
As someone who normally books their own holidays I was sceptical about using a travel agent but as it was our honeymoon and we weren’t sure where to go I contacted Donna. She quickly got a good feeling for what we liked and came up with a fantastic holiday in California (and at a better price than I could find!). Every hotel was amazing and Donna even managed to secure us a mustang convertible, which my husband has set his heart on - to really experience the cliché. The trip was the perfect honeymoon, best time of our lives and I cannot thank Donna or recommend her enough!
Sent by Peter Etherington
Leeds 19/10/2010
My wife and I decided to get married in Antigua this year. We took 23 people with us on what was to be an unbelievable Wedding! Donna arranged everything for us and was on hand when we were in Antigua if we had any questions to ask. Donna's attention to detail and personal service was the key to using her and we will always use Donna in the future. Donna is a true professional at all times!
Sent by Debbie-May Davenport
Congleton 16/10/2010
I was recommended intially to Donna by a friend who had booked her honeymoon through Donna. I was very impressed at the level of service I received from Donna and at how competent she is. Donna is a lovely, friendly, polite person and did a fantastic job at arranging my honeymoon. Thank you for arranging a very memorable honeymoon.
Sent by Chris & Allan Holden
Lancaster 14/10/2010
We had a fantastic holiday in South Africa thanks to you Donna. You made it extra special and we will never forget Shamwari it was wonderful. Cannot thank you enough
Love Chris & Allan
Sent by lisa dyson
leeds 01/10/2010
Donna is a lovely, friendly, personable girl who clearly enjoys her job! She is always more than willing to help.
Sent by Jo Brook
Macclesfield 29/09/2010
I'm not sure if I can tell you how fabulous Donna is in 400 words alone. Suffice it to say you will never regret trusting her with your holiday plans. She has recently arranged a fabulous wedding for us in Mauritius after having to put up with endless enquiries about all sorts of things from us. Donna is patient, kind, friendly and completely unflappable. We love her!!!
Sent by Zac Anderson
Macclesfield 06/03/2009
We had a great time in Florida.
Thank you for the excellent service you provided.
We will be calling you again next time and will be happy to recommend you to others.
Regards, Zac Anderson.
Sent by Sarah Hartley
Manchester 06/03/2009
I just wanted to drop you an email to say a big thank you from both Michael and me for arranging our honeymoon in Mauritius and Dubai. Also for keeping our bridal account up to date and being so helpful whenever we needed anything.
We really appreciated everything you have done for us and have found you both really lovely people, I have recommended you both to quite a few friends and family.
Thanks again
Sarah and Michael Hartley xx