I am Emily (Em) and I am based in the Northamptonshire/Buckinghamshire area, although I have clients all over the country.
I live with my husband, children and 2 fur babies. My passions are food, travel, and reading, depending on the day in different orders!
I am an entrepreneurial travel business offering a high level of service, customer care , honesty and client satisfaction.
I offer the opportunity for you to work with me, a travel expert, to create memorable experiences and bespoke travel suited to you and your travel needs, creating a personal and intimate connection.
I thrive in premium leisure trips, working with you to travel to all corners of the world in a sustainable and ethical way, contributing to the countries you visit, creating new memories and ticking off you travel dreams.
I don't charge any fees and work for myself only getting paid by the suppliers when you travel. So you know I have your best interests in heart.
By booking with me you get the back up of the global successful travel business Travel Counsellors, which means you get full financial protection, 24/7 care and access to amazing technology and travel information.
I work on referrals and recommendations , and have a wonderful client base who I call my travel family.
I get to visit many wonderful destinations and try new hotels and experiences so I can pass this information back on to you.
So if you need help creating your dream trip please get in touch with me on the details provided. I am also on social platforms, simply search @holidaysbyem
Em x
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
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My customer stories
Sent by Trudie Sutton
Milton Keynes 02/05/2025
Emily is amazing. She goes above and beyond to make sure your holiday runs smoothly and without a hitch. Even when she’s on holiday, she always makes sure everything is on track. Thank you Emily, again. You are brilliant.
Sent by Rupert Taylor
Padbury 23/04/2025
Em sorted out a fantastic birthday surprise in beautiful Bath. Took all the faff out of organising & everything was was perfect as always when we we use En!
Sent by Julie Starkey
Buckingham 13/04/2025
Thank you Emily for organising a fantastic holiday for us, we had an amazing time.
Sent by Kate Arkell
Towcester 13/04/2025
Just always book your holiday through Emily, whether you know exactly what you want or you need some ideas and advice. Whatever the situation, booking through Emily makes life easier, and she is so lovely that even the pre-holiday admin is a pleasure rather than a chore. It’s also very reassuring to have her on hand should anything go wrong - she’s such a knowledgeable travel professional.
Sent by Catherine Stroud
BUCKINGHAM 08/04/2025
Arranging and booking our holiday with Emily was a joy, she totally understood the brief (I was travelling with my 89 year old mum), she gave us 3 options of hotels, arranged the flights and checked us in, sorted the special assistance at both airports for my mum, and arranged the transfers to/from the resort. Emily brought the boarding cards, transfer information etc. over to me personally about 10 days before we travelled, she had also liaised with the hotel to ensure that my mums room was easily accessible. Everything went like a breeze. I can't recommend her highly enough.
Sent by Steve Moffat
Buckingham 28/03/2025
Here's why we always use Emily to arrange our trips. I parked my car at Heathrow at 7 pm and went through security. I THEN got a call from the parking meet and greet folk to tell me that I had left a folder full of important holiday paperwork in the car! I contacted Emily at home and she calmed me down and emailed copies of all the documents to me in time to board the plane. What a star. Ridiculously good service.
Sent by Lisa cross
Buckingham 13/03/2025
Thank you so much Emily for arranging our holiday we all had the best time and nothing was to much trouble for you, we hit a few bumps before we were due to leave but you went above and beyond to accommodate us and we are truly grateful.
Sent by Suela Whitehead
Buckingham 13/03/2025
Me and my husband wanted to tick New Orleans off our bucket list, Emily helped us plan our adventures in New Orleans and she didn’t disappoint us. We experienced so much while we were walking all the famous blocks we all walked. Listening to bands playing Jazz in the streets. Food was amazing and great choices. This holiday was just what I needed before I start my chemo journey.
We highly recommend Emily if you wanted a tailored holiday and the best experiences on your next holiday.
We will be definitely booking our next holiday with her soon.
Thank you Emily.
Sent by Sarah Shipp
Buckingham, Buckinghamshire 09/03/2025
From start to finish the whole process was efficient and worked well. It was a pleasure to have Emily visit us and talk us through everything that would happen. We didn’t have to do anything apart from turn up and enjoy our holiday knowing that all the day we’re taken care of!
Sent by Christophine Goss
Buckingham 09/03/2025
Just wanted to say thank you for helping us secure this holiday. It was a fantastic way to experience the Caribbean, and knowing mum was going to be looked after.
It's the first time I felt a bit out of my depth though. Not really knowing what to expect. And it was really weird not checking in. If I'm honest, I didn't enjoy that bit. There's no confirmation you've been checked in and you have no clue where you will be sitting. We're not ones to make a fuss, but, as you know, we found it extremely odd that mum, with her limited mobility had to walk the furthest to her seat! It was also disappointing that we weren't sat together. I know we were across the aisle from one another, but the seating was staggered and with mum's hearing loss, we couldn't even chat. Add to that, the couple next to me were larger than normal and the gentleman next to me encroached my space. Had the same both flights. (they are also the ones who gave us our illness) Despite checking in as one of the first, VA couldn't offer us alternative seating, and yet the couple sat next to mum on the way out were moved. All rather bizarre!
I'm not sure I'd cruise with MSC again. I would however like another cruise experience and I think it would be a very different experience going with a younger person. The cabin was okay for our needs. I think being on the inside without daylight, we'd be able to put up with it because being an accessible cabin, it would be a little larger. It turned out not to be an accessible cabin so was a relatively small space, and without a balcony nothing got dry. Clothing in the wardrobe felt damp. It must've been the aircon?The onboard laundry service was expensive so we didn't use that. Since heard other companies have laundry rooms to use foc.
The islands and beaches with the beautiful turquoise sea were fabulous Emily. I won't forget those views in a hurry,and the people very welcoming. I am very much missing feeling relaxed. Ship staff amazing too.Thank you again
Sent by Nathan Thomas
Bicester 07/01/2025
If you’re looking for a travel counsellor who truly cares about making your holiday perfect then holidays by Em is the one to call.
Emily ‘s responsiveness and attention to detail is excellent and was amazing with me when I made last minute changes with my booking and helped make our dream holiday a reality x
Sent by Sita Dewan
Colchester 04/01/2025
I booked family holiday at Lapland, Finland with Emily. From day one she was so active with full of information till the end journey. Frankly I found her randomly while searching for holiday at the internet and it was hard to trust anyone without knowing them. I went with my gut feeling and trusted her. I am glad I did. Our holiday was stress free with the help of her service. She was easy to reach at any time. Before we went there, she provided all the information and map to make our journey easier and stress free. If you want to book holiday with her, please do not hesitate. She is the best travel councillors and I am looking forward to book more holidays with her in future. Thank you. ??
Sent by Sarah Flannery
Buckingham 12/12/2024
Emily is an amazing travel counsellor. She is very knowledgeable and friendly, nothing is too much trouble. From the time of looking for a holiday until we returned home she made sure everything was perfect. I would definitely recommend her to everyone who is wanting to book a holiday, a 5 ?? service!!!!
Sent by Julie Ford
Bicester 01/12/2024
Emily arranged our holiday to the Maldives and from the minute we contacted her to minutes we returned home everything was perfect.
Emily is lovely and takes on board everything you ask her, if you want to change any details on your original quote she is happy to look into it and send you new quotes, (we did this a few times and nothing was too much bother for her)
She arranged everything for us from check in, health declaration forms and boat transport from airport to the island. Our trip was hassle free thanks to Emily.
We had a fabulous holiday and would highly recommend Emily and we will certainly use her again.
Sent by Charlotte Cleaver
Bicester 14/10/2024
Thank you so much Emily for booking and arranging the surprise holiday for my husbands 40th birthday. We pulled it off and the scratch card boarding pass was the perfect touch. Croatia is the most beautiful city I have ever seen!
I'll be back in touch early next year to help with booking our family 2026 holiday. Thanks for all your help!
Sent by Duncan Macey
Buckingham 08/10/2024
Very good holiday, got exactly what we asked for and look forward to booking again soon.
Sent by Katie Thomas
Buckingham 01/10/2024
I would absolutely recommend Emily for her professionalism and integrity in helping to book your holiday. She also has a lovely sunny personality too.
Sent by April Mullis
Buckingham 26/09/2024
Once again a fantastic service from the lovely Emily, as usual our requests were met, all paperwork delivered and explained.
Our hotel was a Tui only hotel so some parts were arranged by them directly ie flights and our seating was a little random. Emily tried to change prior to our leaving but was out of her hands. We would always use her services and as always recommend to those we know.
Already thinking about next year which again we’ll place in the very capable hands of Emily.
Sent by Lyn Kipling
Northampton 25/09/2024
Thank you Emily, we had a great holiday.
We will definitely use you again and will highly recommend . You take all the stress out of booking a holiday
Sent by Angela Bedborough
Buckingham 17/09/2024
Had a fabulous holiday in Croatia. Emily gave us exactly what we asked for... no surprise there though!
It's lovely to go on holiday and not do anything to organise it. If Carlsberg did travel agents .....
Sent by Paula Harwood
Buckingham 28/08/2024
Thank you Emily- the perfect holiday! You found the perfect place which matched everything I asked for and more! Corfu is beautiful - a real gem. Thank you x
Sent by ANNE WASYLIW
Bicester 26/08/2024
Thank you Emily for arranging yet another great holiday for us. The hotel was really lovely and in a great position to relax and see the beautiful sea views even from our bed.
We are already thinking of our next years break and look forward to working with you to arranging that one too. Fantastic service and such a lovely lady who puts her all into the clients wishes..
Sent by Christine Hodgetts
Winslow 10/07/2024
Had the most amazing trip to Namibia organised by the lovely Emily. The accommodation was fantastic as was the food. All safari guides were extremely knowledgeable and knew how to find fantastic wildlife. Emily’s attention to detail is fantastic and nothing is too much trouble, she wants you to have the best holiday and we certainly did, I highly recommend Emily and Travel Counsellors.
Sent by Amy Whitehead
Great Horwood 10/07/2024
Anddddd breathe. What a FANTASRIC first holiday we have had as a family of 4, with two little girls first time flying and we have Holidays by Em to thank. Beautiful scenery gorgeous food and amazing activities for the little ones to do.
All booked and sorted by the comfort of our own home and all the pressure of googling money comparing and days just putting it off all taken away.
Emily gave us everything we need to make our travels smooth and easy. We can’t thank you enough. Can’t wait to book the next one ??
Sent by Linda Hawkins
Milton Keynes 28/06/2024
I have had several very successful trips away now all booked with emily.gough@travelcounsellors.com she goes out of her way to make booking the trips to going away a fantastic experience she listen to everything you asked for and gets every detail right thank you so much emily.gough@travelcounsellors.com
Sent by Margaret Gough
Buckingham 27/06/2024
Always book with Emily ; helpful; polite makes the whole experience fun and goes the extra mile to make sure holiday is exactly as you want and more - totally put my trust in her ; wouldn’t book with anyone else
Sent by Emma Carpenter
Marsh Gibbon 03/05/2024
Emily is completely amazing, I can’t recommend her services highly enough. She was helpful, knowledgeable, great fun and nothing was too much trouble! We had a perfect trip organised by a wonderful human xxx
Sent by Rebecca Frost
Northamptonshire 02/05/2024
Emily is absolutely fantastic. You can tell she loves what she does and wants to make everything perfect for you. Emily even gave us recommendations on extra places for us to visit based on our interests, without this we wouldn’t have experienced one of our favourite parts of our trip. We got multiple quotes for our big trip before committing, changing things here and there and Emily did this so quickly. I am so glad we booked through Emily at Travel Counsellors, hassle free and reassuring knowing you’ve got someone to rely on if something goes wrong or if you’ve got any last minute questions. I’ve already booked another trip with her help and am planning to do another one shortly. Not sure I’ll go back to booking my own holidays in future.
Sent by Hayley Simpson-Finch
Brackley 24/04/2024
We’ve just returned from an incredible trip in Norway. We started in Bergen, then drove into the Fjords and finally inland. The accommodation was great, especially the apartment in Bergen and the views of the fjords. The 3rd venue was a little quiet with most facilities closed but we managed to find things to keep us busy!
The beauty of Norway was incredible and the trip was really easy and well organised. Thank you so much!
Sent by Debbie Iyengar
Winslow 27/03/2024
Very efficient service, knowledgeable and always checking in to see I had everything I needed. I would highly recommend Emily, just back from a skiing holiday and already looking into next year for skiing and possibly a cruise for the first time. Feel confident that Emily will deliver ??
Sent by Robert Watson
Granborough 12/03/2024
We are really glad to have found Emily. We outline what we would like to do and Emily then sorts out all the details so we just have to turn up and enjoy.
Sent by Jason Hughes
Wdgcott 03/03/2024
After booking our upper class trip to New York through Emily we have nothing but excellent feed back regarding the care and attention that Emily gave us from start to finish. Where there be small silly questions regarding the trip or anything else surround it she was there to help and answer all our questions no matter the day or time and so can’t recommend her highly enough.
Be assured this won’t be the last time we use her expertise and I have already passed her details on to a number of friends and family.
Thank you so much again Emily for making our trip so easy.
Jae and Jazz
Sent by Steve Moffat
Buckingham 01/03/2024
Another well researched product from Emily. All the travel arrangements were in place for us. The hotel was perfect with a cosy friendly atmosphere and made up from small units laid out amongst palm trees and shaded paths. It didn't happen by accident. Once Emily gets to know your requirements she gets the holiday bang on. Thanks Emily!
Sent by Gill Benwell
Grendon Underwood 05/02/2024
Thank you Emily for organising our bucket list holiday to the Arctic Circle; staying in the amazing Ice Hotel, fabulous husky safari across rivers and through huge forests, and a northern lights safari - and yes we got to see the. Or there lights. So many firsts and a holiday to remember for ever.
Thank you for organising everything from checking in all our flights, supplying details of everything we’d need there. Fabulous service. Thank you
Sent by RON Bissell
Buckingham 16/01/2024
What a totally brilliant time we had in New York City. Like no other city in the world. Sensory overload. London on steroids, maybe?
Stayed at the Belvedere Hotel on 48th St. Perfect place in easy reach of everywhere.
Walked loads, eat loads and did all the things you'd want to do; museums, One World, Grand Central, etc., etc., etc.
Emily did a fab job as always with sorting everything.
Sent by Hayley Simpson-Finch
Brackley 02/01/2024
Emily found us a lovely place to celebrate the New Year. It was private with fantastic views, and the accommodation was fantastic. Having Emily to work with really took the stress out of booking somewhere!
Sent by Samantha Powell
Towcester 20/11/2023
Emily was so helpful and thorough. It put us at ease and made the whole holiday so simple and enjoyable. Her knowledge and expertise was extremely valuable. The whole process was made easy for us meaning we could be stress free before travelling.
All our questions and concerns regarding connecting flights and flights during the holiday itself were put at ease making the experience using Emily’s services something we will absolutely do again. Fantastic service from the beginning to throughout our trip. Would definitely recommend her!
Sent by Lesley Skillman
Buckingham 16/11/2023
Another great holiday to Cape Verde booked with Emily. Her help with choice of destination (somewhere warm but not a long haul flight) and hotel (not one of the large hotels featured in the media for tummy bugs) was once again faultless. Emily really gets to know her clients by offering such a personal service, making it easier when looking to book your next holiday. She knows what you’re looking for, and the patience to work with you if you don’t. It’s reassuring to know that Emily is there to help with any issues via a quick WhatsApp message, or that there is a team of Travel Counsellors 24/7. Emily has many years experience in the travel industry, and because of this you can put your trust in her. I would recommend Emily 100%. Emily is so friendly, dedicated and helpful and a real credit to her profession.
Sent by Zoe Chittenden
Towcester 08/11/2023
Emily booked us a trip of a lifetime to Las Vegas for my 50th birthday. Everything about the trip was amazing. She even surprised us by booking us into the Airport Lounge as a treat for my birthday, which was very kind and we very much enjoyed! We had a few issues with our booking for our trip to the Grand Canyon which included a helicopter ride. Emily got straight on it and sorted the helicopter ride out for us and we had the most memorable day. I would highly recommend her services.
Sent by Tess Dearden
Silverstone 31/10/2023
Emily found exactly what I was looking for. Somewhere warm in October on a small complex, within walking distance to the bars, restaurants and beach. Communication all the way along was excellent, efficient and friendly.
We have already booked our next holiday with Emily
Sent by ANNE WASYLIW
BICESTER 30/10/2023
Great little hotel close to the centre of Budapest
Budapest was great for sightseeing and had lots to do.
Booking the trip through Emily was easy she is so very helpful and thorough. had everything we expected and everything went smoothly, have lots of confidence
and looking forward to our 2nd trip...Thank you Emily
Sent by Helen Buckley
Buckingham 30/10/2023
Emily went to great lengths to put together a city break package that met the needs of all those travelling. She explored a number of options and ensured that we were happy with the final choice. She researched what sightseeing opportunities there were and provided links so that we could book directly before we went saving time and money.
For the future it would have been useful to know that Sweden is a virtually cashless country as we were unable to use the money we took, and also that the official tourist season had ended when we went so some activities were not available. However, we had a fantastic, jam packed time and already have our next holiday booked with Emily and are exploring our options with her for 2025 :)
Sent by Laura Branston
Buckingham 22/10/2023
We booked our family moon with Emily to Mauritius and had the most amazing time! Emily was brilliant researching the best hotels for us as a family and was always so quick to get back to us with the answers to our questions. She helped us chose the best flights (travelling with two young children) and always had them in mind throughout our booking.
The hotel she helped us pick was perfect for us as a family. We were able to relax, have fun and spend quality time together.
We will definitely be booking with Emily again when we want to book our next trip!
Sent by Duncan Macey
Buckingham 16/10/2023
We were very pleased with the efficiency and thoroughness of the way that Emily dealt with the sourcing and details of our latest holiday. Very friendly, and we look forward to booking our next holiday in the near future.
Sent by Charlotte Wood
Buckingham 09/10/2023
I regularly use Emily for all my travel needs and she never lets me down! My most recent trip Emily sorted out my flights and parking for me which made my whole holiday experience seamless and stress free. She has organised several single parent holidays for me too and every detail taken care of. I always feel looked after and cared for. Highly recommend everybody have an Emily in their lives!
Sent by Catherine Streat
Buckingham 08/10/2023
We hadn't been abroad on holiday for years which made us nervous. Emily made the whole experience easy, finding the holiday that met our desires and budget. After booking everything else was simple too, with Emily making sure everything was in place and adding personal touches. We will be in touch with Emily when it comes to booking again
Sent by Guy Somerton
Leighton Buzzard 29/09/2023
Emily,
I am very sorry to have taken so long to submit this, Dimple kept reminding me but I have a terrible memory!
Our holiday was fantastic and you excelled in providing us with your services.
Helping us nail down the location, flights and giving recommendations. When we kept changing the dates and duration you gave valuable advice on how we could maximise on what we could get within our budget.
The all inclusive resort was lovely and to be honest was better than other resorts we have stayed in on Crete that are a lot more expensive. The flights from Luton (our closest airport) were at perfect times allowing us to maximise our time at the resort on our days of travel.
We had a fantastic holiday and will not hesitate in recommending you to friends & family and contacting you for our next adventure!
Kind Regards,
Guy
Sent by Jordana Liscum
Buckingham 25/09/2023
We just want to thank Emily for recommending a lovely hotel for us. So much easier then looking through 100’s of hotels. With Emily you tell her what you want and your budget and she sends you a handful to choose from! As well as that she gets everything printed and dropped over for you! Such a nice touch.
We loved our hotel in Bulgaria and would 100% recommend and use Emily for our next holiday!
Thanks so much xxx
Sent by Chloe Courtley-Green
Brackley 24/09/2023
Can't reccomend Emily enough, this is our second time booking a holiday with Emily and have just returned from a lovely city break to Prague.
Emily was always on hand to answer and questions and kept in touch with us to make sure everything went smoothly.
I will be booking with her again in the near future!
Sent by Alison Westbrook
Buckingham 23/09/2023
A lovely experience throughout. Emily really listened to our preferences and found us a lovely hotel. Had a great time, after previous bad experiences it was a relief as we were a little apprehensive. Will definitely use her again,l and recommend.
Sent by Nicola Ryan
Buckingham 16/09/2023
Wouldn't book another holiday without Em! We had a list of things we wanted for our trip and she delivered on everything. We had a few different places we were going and everything was made so simple. She came round to the house a few weeks before to explain everything and give us a chance to answer any questions. Everything went really smoothly, but if anything were to go wrong we were confident that Em would've been on hand to help sort it. Thanks so much!
Sent by Lesley Moffat
Buckingham 16/09/2023
Another great holiday booked for us by Emily.
All we had to do was turn up at the airport and enjoy. She takes time to find out what you want from your trip. Whether it’s a short city break or a longer trip.
We feel confident that if there is a problem she will be there to sort it out.
She loves feedback both positive and negative to help future clients.
We highly recommend Emily as a travel consultant and we will definitely be using her again soon.
Sent by Stuart Hutt
Buckingham 06/09/2023
Absolutely brilliant pleasure to work with our first family holiday together, nothing was too much trouble. Emily made it so easy taking the stress out organising the holiday. highly recommended we will certainly use emily again A+
Sent by Deba Bardhan Correia
Buckingham 31/08/2023
Your service is second to none.. thank you. I will recommend you to everyone. You are honest and understood to our needs , but I never felt pushed or pressured by you. You are very special and thank you ??
Sent by Lisa Thurnell
Buckingham 30/08/2023
I have used Emily several times now and she is a super star when helping with holiday bookings. This year there was 10 of us and she made all the arrangements including seats together, done all boarding passes and information required which was such a relief not to have to do. The little touches make her special from the sweets for kids on plane when she dropped the tickets off to make sure we had our transfer home and arrived back safe. We are already getting her to look at next year's holidays and can not recommend her highly enough.
Sent by David Gotts
Buckingham 24/08/2023
Emily was an absolutely brilliant every step of the way. Took all the hassle out of the booking process allowing us to just enjoy our amazing holiday. We will definitely be in touch next year ! Thanks again Emily x
Sent by Liz Thorn
Buckingham 22/08/2023
I have used Emily 2 years running now & I wouldn’t dream of using anyone else.
She is knowledgable, considerate of all needs & communication is outstanding.
I really can’t recommend her enough.
I’ll be using her again for my 2024 holiday.
Sent by RON Bissell
Buckingham 16/08/2023
Once again Emily has found us a great villa for our annual vacation. Emily goes out of her way to understand fully what our family love in a holiday and works tirelessly to find the perfect retreat. 100% record!
Emily is already working on our next fabulous trip.
Sent by Jo Davey
Paris 14/08/2023
Just come back from a Paris trip organised by Emily for mum and daughter for her 16th birthday.
From the pick of the hotel to each of the events we did, it was an absolute joy because it was all done for me.
Even down to the care and sensitivity shown in the timing of the holiday (due to illness), Emily was truly wonderful and guided me to book later than I had planned which I'm so glad I did.
She guided us through everything before we went and was so happy when I saw the queue for the Louvre. Luckily we had taken Emily's advice and booked"skip the line tickets for the Louvre" thanks Emily!!!??
I honestly don't know how I would have done it without her and she certainly made a special trip for me and my daughter.
Would thoroughly recommend Emily and am already thinking of our next trip!!!
Sent by Lois O'Callaghan
Tingewick, Buckingham 13/08/2023
From start to finish, Em understood our requirements and searched the best deals for what we were looking for. She put us at ease with any questions or queries that we had and even looked at alternatives for us to consider when we heard about the earthquakes,nothing was too much trouble. Em was always available if needed and personally goes out of her way to deliver your tickets and holiday information in person. Such a lovely lady and very knowledgeable. Would recommend using Em in the future.
As for the hotel, it was AMAZING! The hotel itself has plenty on offer, spa, waterpark, pools, beach, watersports, lots of activities during the day, good entertainment at night, although can be a bit samey. Rooms are spacious, we had a family room with side sea view. Hotel was a nice size to walk around. Lots of variety in terms of food, could always find something. Just be wary of the flies, especially at lunchtime and the outside cooking stations in the main restaurant! A la carte restaurant we went to (Chinese) was OK but not brilliant, was the only one we could get into and you are only allowed 1 for each 7 days you are there. Heard others say the Meze and Italian were good but you could get the same food in the main restaurant.
Beach had lovely golden soft sand which gets very hot ! We didnt utilise the watersports so cant comment on these. We took our watershoes which helped with the hot sand. Waterpark is great fun and you can go in and out as many times as you like.
Overall, a great hotel for families or a group of youngsters looking for their first holiday abroad.
Sent by Victoria Briggs
NORWICH 08/08/2023
Thank you to the lovely Emily for finding and booking our recent holiday. She gave us everything we asked for, and booked it all. She even checked us in before we went. She also was really friendly and helpful from the first contact, and answered all my questions before we went. Would definitely book with Emily again, and recommend her.
Sent by Kristy Venables
Buckingham 06/08/2023
Once again another great holiday booked by Emily. The personal touch makes all the difference
Sent by Sarah Dungworth
Menston 04/08/2023
Emily is my go-to TC for all my travels - nothing is too much trouble and she knows exactly what I want. Just returned from a Paris city break with the family that was perfect in every way. Thanks so much Emily - I’ll be in touch to start planning the next one! X
Sent by Beverley Taylor
Buckingham 23/07/2023
Thank you Emily for organising such a wonderful holiday. It was exactly what we wanted, relaxing, quiet and wonderful scenery. Transfers in Corfu were perfect and the hotel was great. We will be calling you again soon to arrange our next adventure.
Sent by Julie Cresswell
North Marston 12/07/2023
Emily was super helpful from start to finish, offering a selection of ideas and hotel options then keeping us in touch all the way through the booking process. She hand delivered the paperwork and nothing was too much trouble. She definitely went above and beyond, I loved the personal touches - reserving good seats on the plane and requesting the best hotel rooms - not to mention being in contact on the morning we left and the day we came home to wish us a safe journey. This is the first time we've used Emily's services but we will definitely be using her again. Everything was so easy ?? Thank you Emily!
Sent by Stephen Moffat
Buckingham 19/06/2023
Thanks for another great trip Emily. Everything went according to plan as usual!
Sent by Hannah Mason
Banbury 15/06/2023
Another wonderful holiday booked by Emily, completely hassle free, from start to finish.
Highly recommend.
Sent by Lindsay Cauntet
Olney 07/06/2023
Excellent personal service - can’t recommend Emily highly enough. Took all the stress out of a last minute trip including complications of travelling with medical equipment. Will definitely use Emily next time.
Sent by Rachel Vere
Buckingham 06/06/2023
A great choice of child friendly accommodation. Lovely hotel, great location.
Excellent service provided by Emily once again to ensure a stress free holiday without complication.
Sent by Diane Broomfield
Winslow 05/06/2023
I would like to thank you so much Emily for booking the short break holiday to Lisbon for myself & my bestie to celebrate our 60th birthdays . We had the most amazing relaxing time in this fab city and the 4/5 days were perfect for us to get around and see / do everything on our itinerary . The flights you arranged were perfect and the transfers helped to make everything run smoothly & just made it so much easier to get to our lovely family hotel. It was in the perfect location which was central and just a stone though from everything we could possibly need . Chocolate fountain & Prosecco was readily available every morning at breakfast so that alone was bliss on a plate ! The selection at breakfast was amazing and we definitely did not go hungry. The staff were all very friendly and couldn’t of been more helpful . The hotel even had a welcoming glass of complimentary port available when we arrived back later in evening after spending each day on our feet exploring this wonderful city . We were so pleased that we chose Lisbon to discover as it was the most jaw dropping beautiful city with amazing views and definitely would love to return at some point . I think we have seen enough orange roof tops to last us a life time . The city is hilly but we took on this challenge and did loads of walking and took on the hills & steps with gusto! We enjoyed a sunset cruise and went on the trams , trains , funicular plus had to have a go on the tuk tuk . We discovered castles and took a train to Sintra to see Peña palace which we would defo recommend . Overall we had the mist amazing time and made liars of fab memories . Once again thank you so much Emily for all your help and support in making our holiday go so smoothly & memorable for years to come xxx
Sent by Gill Benwell
Grendon Underwood 11/05/2023
The service received was first class from the very beginning, starting with the fabulous choice of hotels based around our requirements. Once chosen, everything was sorted for us by Emily - we really didn’t have to worry about a thing.
We had a hiccup with the hotel the day before leaving but one call through to Emily and all was sorted out to our satisfaction. - she was tremendous and can’t thank her enough for a great holiday.
Looking forward to the next one
Sent by Rebecca Chatterley
Bicester 09/05/2023
Emily recommended Stella Village in Crete to us for a group holiday. Flawless service from deciding on an option, booking and through to coming home - thanks for making it so easy!
We literally had to do nothing other than pack. Car parking was all sorted, private transfers to and from the airport (which is cheaper than you think and well worth it) sorted and very easy to pay through the app. Wouldn't book a holiday any other way now.
Sent by Lorna Richards
Buckingham 09/05/2023
Emily has been wonderful throughout the whole process, from the booking of the holiday right through to during the holiday and after. She is super organised and excellent with her communication, nothing is too much trouble and her manner is always so warm and friendly. I would absolutely recommend using Emily for any holidays, I will certainly be using her again for my next adventure!
Sent by David Tomkins
Lavendon 25/04/2023
Really pleased by the service provided, only partially spoiled by BA at T5 not knowing how to process a wheelchair at check-in (new employee) and failure to announce a Gate change until we spotted it with 5 minutes to departure. Luckily it was late leaving anyway.. Cruise was very good and we are very impressed by the service provided by Emily and Travelcounsellors
Sent by David Tomkins
Lavendon 25/04/2023
Really pleased by the service provided, only partially spoiled by BA at T5 not knowing how to process a wheelchair at check-in (new employee) and failure to announce a Gate change until we spotted it with 5 minutes to departure. Luckily it was late leaving anyway.. Cruise was very good and we are very impressed by the service provided by Emily and Travelcounsellors
Sent by Katie Thomas
Buckingham 13/04/2023
Lovely lady who provides a professional service with a caring and personal touch.
Highly recommend her services.
Sent by Jules Caulfield
Buckingham 13/04/2023
Emily took the hassle away from me when I was trying to book family flights to the states. Found me a great deal with a new airline. ????
Sent by Louise O'Hara
Buckingham 11/04/2023
Just back from five nights in the Big Apple. Whole trip was booked through Emily and was seamless. This is not the first of our holidays organised by Emily and certainly won’t be the last. Her attention to detail, knowledge and support to ensure we have a fabulous time is very welcomed and much appreciated. Thank you so much - you’re awesome. Now to start saving for my next one :-)
Sent by Margaret Gough
Buckingham 08/04/2023
Have just had the most amazing holiday booked for me by Emily, she took all the worry and stress out of travelling, everything ran smoothly and the personal touch of getting me and my travelling companions with rooms next to each other , I totally relaxed as everything was dealt with for me , Emily is an absolute star and thoroughly recommend her , all my future holidays will be booked with her
Sent by Stephen Moffat
Buckingham 08/04/2023
Just returned from another cracking trip away arranged for us by Emily. From the planning stage to home coming she was on hand to help with everything. She has great product knowledge as the holiday was just as brilliant as she had predicted.
Sent by Michelle Broadbent
Buckingham 07/03/2023
Just got back from a long weekend in Prague and what can I say it was AMAZING. Emily did a brilliant job to arrange everything for us….The flights were great, transfers were on time and efficient and the hotel was spot on! Fantastic location, exceptionally clean, great breakfast and service too!
Everything was well planned and organised, we had nothing to worry about - I would highly recommend Emily - she really knows her stuff - I’m looking forward to the next two holidays I’ve already booked with her! Thank you so much xx
Sent by Karen kelly
Buckingham 06/03/2023
Emily is amazing, nothing is too much trouble. Great customer service
Will definitely book with Emily again
Sent by Sarah Dungworth
Menston, West Yorkshire 21/02/2023
Emily has been amazing throughout - nothing is too much trouble and she’s always there to help with a smile on her face. I literally wouldn’t trust anyone else to book my holidays - just returned from the trip of a lifetime in Singapore and Emily has already booked us our next little trip to Paris. Thanks so much Emily!
Sent by Steve Moffat
Buckingham 10/02/2023
We told Emily roughly what we wanted as a holiday and our budget and she wittled it down to two choices - one of which was spot on. No more hours spent clicking back and forth. Emily's forward planning and attention to detail is almost absurd! All our pre flight administration was done for us. Nothing was too much trouble. The Travel Counsellors web site let us pay in chunks and helped us keep track of what was going on. With Emily at the helm all you really have to do is pay for the holiday and turn up at the airport on time!
Sent by Chloe Courtley-Green
Brackley 06/02/2023
I went with Emily as she was highly recommended by a friend and I wanted to plan a surprise trip to Iceland but didnt know where to start. Couldn't fault Emily at all, she organised in detail everything from start to finish about destination, hotel and trips. Emily was always on hand if I had a queries or issues and made me feel at ease being an anxious traveller. Emily went through everything with me and printed all my tickets and kept me up to date with any changes. I'm already thinking of booking more holidays for the year with Emily. Can't reccomend her enough!
Sent by Angela Bedborough
Buckingham 05/01/2023
Wanted to go away for New Year, after much trawling the Internet we couldn't find anything for our budget. I contacted Emily, told her our requirements. Within 24 hours she came back to us with a few choices. We chose Tenerife because of the sun. The hotels location was superb, a room with a little kitchen area, private bathroom and a juliette balcony over looking a side street but busy enough we could people watch whilst they were shopping etc. The Astoria Hotel had a pool on the 2nd floor and a massive terrace on the 4th. Although the room was quite basic, it had everything we needed. The reception area was lovely, they served a 3 course breakfast if needed for just €7. The rooms, reception, pool area and terrace were spotlessly clean. The reception team were on 24 hour and all were friendly, chatty and helpful. It was a 5 minute walk down to the seafront and so many bars and restaurants to choose from. Playa de charco was fantastic for New Year's Eve. A stage was built and a live band played. It was buzzing and the atmosphere was just electric. Lots of singing and dancing. We would definitely stay there again and thoroughly recommend the hotel and Tenerife.
Only negative was that we were sat on the transfer bus for an hour waiting for other people and then the transfer itself was 2 hours, including the 7 stops before us. So maybe half the time with a private transfer.
I have booked with Emily a couple of times now, we have always been happy and satisfied with her service, and Emily is always contactable. Emily does absolutely everything for you, from booking the hotel etc , sorting transfers, checking you in with the airline, we did absolutely nothing except turn up. Thankyou Emily, we had a fab break over New Year and you will be hearing from us again x
Sent by Paula Flockton
Buckingham 02/01/2023
We haven’t holiday for some time and Emily made it all stress free for us. When she said she was always at the end of her phone I was surprised as our time away was over Christmas but she still worked and answered ASAP. I will recommend and definitely use Emily again.
Sent by Debbie Buckland
Buckingham 07/12/2022
Very Friendly and will always go the extra mile to give you the best holiday experiences
Sent by Sue Boulet
Buckingham 21/11/2022
We were planning a luxury holiday for our anniversary. We thought we could just book it ourselves but when it came to it there’s so much choice and we were getting confused with what to book. We decided to ask Emily to help. Emily really listened to what we both wanted and narrowed our search down with a choice of 3 and armed us with all the information on each resort to allow us to make an informed decision. We ended up booking two destinations, first stop Dubai and then on to the Maldives.
Emily took care of everything, filled in all the forms and even delivered all the documents we needed.
Both resorts were exactly what we had described and asked for. We had the best time and everything was perfect and stress free. We even asked at short notice if we could upgrade the flights coming home and she sorted this for us too and made it happen.
We wouldn’t hesitate to recommend Emily in the future.
Sent by Natasha Thompson
Buckingham 01/11/2022
Emily booked my flight to Canada. The whole process was seamless from start to finish. She got me a great price and was on hand if ever I needed her. Would definitely recommend and book again through her. One very happy customer.
Sent by Trudie Sutton
Milton Keynes 25/10/2022
Amazing service.
We were planning to go away 24th Oct and Emily highlighted it was half term and thank goodness she did. So we went away the week before.
Emily offered great choice of hotels and various activities for our holiday.
She took care of everything. Flights, transfers, hotel. Excellent service, thank you
Sent by Charlotte Boughton
Buckingham 19/10/2022
We had never used a travel counsellor before, but this was our first 'post covid' trip and having seen some of Emily's reviews we thought we'd give her a try. From the moment we got in touch, Emily did her best to understand what we were looking for, presented us with a number of options and was very patient with us when we changed our mind! Throughout the process Emily kept us informed, offered help and support and made sure we knew she was at the end of the phone/text at anytime before or during our trip. When it came to leaving she personally delivered all our paperwork and she had even checked us in and printed out our boarding cards - we literally had to rock up at the airport. Would have no hesitation in recommending her services - Emily is hugely enthusiastic about what she does and that shines through. We will happily ask her to help us again when the time comes.
Sent by Carrie Bull
Buckingham 14/10/2022
Emily, has been amazing from start to finish! and I wouldn't hesitate to book through her again. The small touches like wishing you a happy holiday on the day of your break, keeping you updated with the booking or any changes, replying to messages and questions really quickly. Amazing experience and so easy!.
Sent by Louise O'Hara
Buckingham 21/09/2022
Very highly recommend Emily having just returned from our first holiday booked through her, booked following her many good reviews locally. Emily listened to our needs and worked with us to find our holiday destination and also was very patient when we changed our minds a couple of times. Our trip was absolutely seamless from start to finish. Emily is exceptionally knowledgeable and cared very much that we were happy and supported before, throughout and after our trip - what more could anyone ask? In past holidays, I have always had to sort out seats, check-ins and transfers, but Emily did all of this for us - something I know I will look forward too for future holidays as its takes the stress away of worrying that its all been done.
We have since booked a further trip with her, due to her exceptional service - thank you.
Sent by Neil Powell
Buckingham 20/09/2022
As before, Emily arranged everything to perfection, from flights, car hire and accommodation. The only thing that she could not control was the weather. The Algarve had its first rain for 6 months when we arrived, but the sun came out in the end. We are already looking forward to booking with Emily for 2023.
Sent by RON Bissell
Buckingham 10/09/2022
Friendly, polite, efficient and professional. A first rate service that took all the hassle, worry and stress out of process which set us up perfectly for the type of holiday we wished for.
Emily understood exactly what we wanted and presented us with several suitable options for us to choose from.
Will definitely be contacting Emily again the next time we start thinking about a holiday.
Sent by Emma Gillies
Wgc 31/08/2022
Fantastic holiday, i told emily all my requirements and nothing was too much for her.
Sent by Lesley Skillman
Buckingham 30/08/2022
Emily was so helpful throughout the whole process of booking our holiday to coincide with a wedding. She was determined, without being pushy, to find our ideal hotel and came up trumps. Transfers, flights and insurance were also booked through Emily making everything so much easier. Emily was very knowledgeable regarding travel restrictions and kept us updated throughout whenever anything changed. We have just returned from our holiday, and can’t thank Emily enough for her help in making it one of the best. We would 100% recommend talking to Emily if you’re thinking of booking a holiday. She was so patient when we kept changing our minds, and reassuring that we would find something to meet our criteria. Emily is friendly, but professional at the same time and is always available to answer any questions. Booking through Emily made it feel that we had our own personal travel advisor. As we hadn’t travelled abroad for a few years due to Covid, we were nervous about the whole process but Emily gave us the reassurance and confidence to take the plunge again. It was so good to know that there was help available 24/7 once on holiday, but also beforehand to help navigate travel restrictions etc. We would have no hesitation in using Emily again for future bookings. She will listen to what you’re looking for and work with you to find it. Nothing is too much trouble for Emily.
Sent by Liz Thorn
Buckingham 23/08/2022
This is the first time I have gone abroad with my children alone. I knew where I wanted to go & when. Emily went above & beyond for me. Answering any questions I had, nothing was too much for her. I could contact her at any time & I was always greeted with such a warm welcome.
Her advice & knowledge was second to none.
I won’t be going anywhere else for future holiday bookings. The personal touch is the best touch. Thank you Emily xx
Sent by Jo Angell
Milton Keynes 12/08/2022
We had a wonderful 2 night stay at Dilham couples glamping in Norfolk. We was planning on a trip to Norfolk but hadn't booked anything when the glamping popped up. A quick message and once we confirmed dates Emily provided more info on the area and accommodation. It wasn't cheap and prob a little more than what we would of paid but the hot tub was an absolute winner after a long day out and about.
We put the bbq on enjoyed the evening in the hot tub under dark starry skies. A really unique and tranquil location. The glamping pod was beautiful and clean too.
Sent by Amberly Moffat
Buckingham 05/08/2022
Just back from a mini break to Wall Eden Farm holidays. It was great from start to finish. Emily organised it all and we had the most fun. Thanks Emily 5* everytime we book!
Sent by Jamie McKenna
Milton Keynes 04/08/2022
We stayed at the H10 Lanzarote gardens on the recommendation of Emily and this proved to be an excellent choice. The recommendation was spot on for the ages of my children and Emily helped us before the holiday with checking in and ensuring we had all the relevant documentation. Also while we were away with making sure we knew when our return departure was due. The little touches with a welcome note at the hotel and a pack of sweets all the more special would highly recommend Emily to anyone looking for a trip away. it was a truly amazing holiday
Sent by Gillian Davies
Winslow 02/08/2022
Thank you for all your help in booking our fist family holiday abroad. You took all the stress out of it and we really did only have to pack and go. Knowing you were on the other end of the phone was a real piece of mind too when we were away. Thank you for everything, will definitely use you again and have recommended you to lots of friends
Sent by Charlotte Wood
Buckingham 02/08/2022
My teenage son and I have just returned home from our second fabulous holiday kindly arranged by Emily. I used to do it all myself but will not be going back to that after having all the help, guidance and support from Emily. Such great knowledge of so many fabulous destinations that suit everybody's needs and wants. Plus there is all the support whilst on holiday to help with delays and changes and of course the dreaded covid rules! All the other elements of your holiday can be arranged including transfers, parking, car hire, airport hotels, lounges, you name it! Highly recommend Emily and we all need her in our lives to help us make such special memories. 10 stars!!
Sent by Aysha Pullen
Aylesbury 25/07/2022
Site was very poorly run, not enough staff. Full of travellers causing trouble so couldn't use some of the facilities, when they left however, it did improve. Entertainment poor. Food wasn't great. Accommodation was good. Wouldn't go there again!
Sent by Kirsty Davies
Winslow 11/07/2022
Absolutely outstanding service from Emily, she found us the perfect holiday and was on hand with any questions and concerns from start to finish. I've recommended her to all my friends and family and will use her for our of my future travel needs.
Sent by Sarah Flannery
Buckingham 23/06/2022
Emily was extremely professional and helpful throughout the whole process of dealing with our holiday. We had an amazing time and will definitely be booking through Emily again. I would thoroughly recommend Emily to all my friends and family . 5??????????
Sent by Kirsty Russell
Buckingham 21/06/2022
Emily was so helpful from the moment we got in touch with her. She gave us exactly what we asked for & we will definitely be using her again. We have already recommended her to family members & friends.
Sent by Debbie Buckland
Buckingham 14/06/2022
Emily is there every step of the way from booking the holiday that you want to making sure your holiday is as expected and keeps in touch with any changes to flights etc so your holiday is not at all stressful
A very pleasant and helpful young lady that we will use for future holidays
Sent by Kellie Seaton
Buckingham 13/06/2022
Thank you for sorting out my sons first boys holiday . You took all the stress out of the experience for me and so helpful and professional. Checking in just before and after ensuring everything was ok. Will definitely be using you in the future and would highly recommend to anyone looking for a stress free, knowledgeable and such a positive experience. Thank you ??
Sent by Kristy Venables
Buckingham 11/06/2022
Emily was amazing! Took our brief, was happy to go round in circles with me as I tried to get an agreement from 7 girls!
The flight times were perfect, the hotel was amazing and Emily’s personal service second to none.
100% recommend
Sent by Hannah Mason
Banbury 09/06/2022
Emily gave 100% from start to finish. We didn’t know exactly where we wanted to go but gave Emily a brief and a budget, and she found us the perfect first family holiday.
From quote to return home, she kept us updated of the ever changing covid and visa requirements, taking the stress out of travelling post-covid. She did all of our online check in, arranged transfers, checked our passports and provided all the paperwork we needed in a face to face meeting 2 weeks before we flew.
We arrived home feeling relaxed and refreshed this weekend and we’re already discussing our next family holiday with Emily. Highly recommend and will use over and over!
Sent by Emma Weingart
Buckingham 07/06/2022
Our holiday was made even more amazing because of Emily. Exceptional support, professionalism and genuine care that our holiday experience was the best it could be. From the initial enquiry to landing back in the UK following a great holiday, Emily was there and took away all the holiday admin stress. Can't wait to work with Emily again to book another fabulous holiday.
Sent by Jane Radford
Buckingham 08/02/2022
Thank you for booking our holiday. You are always kind, caring, always very helpful, you go above and beyond in making sure everything is in place . You are so fantastic at what you do. Thank you Emily x
Sent by Darren Aris
Milton Keynes 07/02/2022
Proactive professional and inspiring your wealth of knowledge is second to none I would definitely recommend to anyone
Sent by Jodie Jodie
Buckingham 07/02/2022
Emily is very professional, knowledgeable and super friendly.
We have booked our dream holiday with Emily and she was always on hand for our many questions.
Thanks Emily ??
Sent by Margaret Gough
Buckingham 07/02/2022
Emily goes above and beyond to source the perfect holiday for me _
I have an usual wish list and each time Emily has matched my wishes perfectly
Great at what she does; thoroughly recommend her
Sent by Heather Hutsell
Buckingham 07/02/2022
I wanted a long girlie weekend next year with my 2 daughters who finish school and 6th form.I couldn’t think of anywhere so got in touch with Emily, who came up with the perfect place! It took a bit of too and fro ing with dates etc, but nothing was too much for her. She was so helpful understanding and patient. I will
Use her again for my next holidays ??
Sent by Jemma Berry
Great Horwood 05/07/2021
Thanks Emily for making our whole booking experience so simple! We loved our break and wouldnt have found it without you!
Sent by Suzanne Barnard
Northamptonshire 05/05/2021
Emily helped book a weekend away for my husbands 40th birthday. She selected several great options before we chose one. The whole process was simple and seamless and Emily was fantastic at finding just the right break!
Great communication, friendly approach and nothing is too much trouble. She sorted everything from start to finish and made the whole process so easy. Her expertise was evident and she really knows the holiday destinations and what meets the requirements for each person. We can’t wait to book our next break and get Emily’s support again. I would definitely recommend and the service she provides- amazing! Thank you Emily xx
Sent by LIZ U
Buckingham 05/05/2021
I gave Emily a very vague brief; find us a break away after lockdown. She did not fail us! Emily researched lots of options for us and suggested locations we would never have looked at. What she found was a little gem. A Beautiful luxury lodge with its own hot tub, tucked away in the peaceful Lincolnshire countryside. The price was well within the budget we set and everything was well oganised. The prior information was great and Emily personally emailed to make sure we had everything we needed. We even got a nice little thank you box which was so thoughtful. Its the added extras you get from a travel counsellor and its not more expensive. Will definitely be using Emily's company again. Very happy customers.
