Why me? Here's why....

Why use a Travel Counsellor, and why choose to work with me? It is a fair question; with holidays appearing to be so accessible online – why not do it yourself? Here are some reasons why I believe using a trusted expert such as myself, with the backing of the Travel Counsellors brand is the way forward for stress free travel: SPECIALIST KNOWLEDGE The world has been through some uncertain times, and it can be hard to keep abreast of the latest requirements. Visas, passports, Brexit, Covid – they can all influence our desire and ability to travel. I monitor the latest FCDO advice and have access to regular travel updates to ensure that you will always know what you need to know, and that you will never travel without being fully prepared. And perhaps just as importantly, I will cut through the ‘noise’ and ensure you have accurate, relevant information. PERSONAL SERVICE I will create a trip to suit you, discovering all the things that you love (and hate!) and ensuring I create something that is tailored to you. I won’t just choose a pre-packaged holiday that you can buy anywhere, I will build a trip directly with airlines and hotels to be sure it perfectly meets your needs. This service comes at no extra cost to you. EXCLUSIVE RATES I am not aligned to, nor bound by, having to sell you a holiday from any one supplier or chain. Travel Counsellors have direct supplier contracts with a huge reach and access to the best rates globally for hotels, resorts and airlines – and these savings are for you, not me. REVIEWS YOU CAN TRUST It’s a fact that it is possible to leave a review on some online sites, without ever having visited the hotel, resort or location, which can unfortunately lead to some misleading reviews. Travel Counsellors ask our clients for a fair travel review after each trip, and we combine this with the reviews given by our well-travelled team of over 2000 agents. This means, I can access reviews to share with you that will give you an unbiased view. In addition to this Travel Counsellors are rated as a five-star company on Trust Pilot and came first in a recent customer satisfaction survey by Money Saving Expert for the way we looked after our clients during the pandemic. FANCY SOMETHING DIFFERENT? I have access to and relationships with suppliers that are ‘on the ground’ in just about every location in the world. This means that if you want some help to piece together the trip of a lifetime, to do something special or unusual, or to try something completely different, then I will personally arrange this with our suppliers that are in destination. No request is too wild or whacky! LARGE OR ‘COMPLICATED’ GROUP? If you’ve ever tried to book a trip directly for a group larger than just a few people, you will know it is hard to do. Trying to secure enough seats on the same flight, find hotels with availability for so many rooms and trying to arrange transfers and attractions for a large group is practically impossible without expertise. If you are planning a large group trip - for a celebration, a family trip with several families (or several generations of the same family!) or a sports or social team getaway, then I can take away all the drama. I will manage the trip in its entirety, including collecting payments separately from each participant. That way the organiser gets to enjoy the trip too, without any stress. 100% FINANCIAL SECURITY As well as full ATOL protection, every booking made with me is covered by the Travel Counsellors 100% Financial Protection guarantee. In the event of a supplier failure your money is fully protected. Unlike other companies, you’re covered no matter whether you have booked a full package, or just a flight or hotel separately. In the event of this happening while you are abroad, I will deal with everything needed to look after you. You will never be left out of pocket. CHANGE OF CIRCUMSTANCES – FLEXIBILITY If you book a package holiday with me, you will benefit from the Travel Counsellors Flexible Price Promise, Should government advice change, or something happens that affects your trip, I will proactively reach out to you and discuss the options available. No more sitting in call centre queues hoping to find someone willing to help! TRAVEL INSURANCE WITH COVID-19 COVER Travel insurance has always been an important factor, but today more than ever, choosing a policy with comprehensive cover options against Covid holiday disruption is critical. I can help you with a policy that will protect you before and during your trip. I am not here to ‘hard sell’ you a policy, but I can help you to find the right level of cover for you and your family to have full peace of mind. 24/7 SUPPORT As well as the personal service offered by me from the point of enquiry until you arrive home, all my clients have access to an emergency 24/7 global duty office. No matter where you are in the world, no matter what time of day or night, our Duty Office is available to assist. So, these are just some of the reasons you should consider working with me on your next trip. Large or small, I am here to help, and if it is important to you, it is important to me.