Hi, I’m Jackie. I live with my husband and 2 children on the Wirral.
I have over 21 years of experience as an award-winning travel agent, starting my career working on Cruise ships & in Mediterranean hotels followed by 18 years working in various High Street Travel Agencies.
I have been very fortunate to visit some amazing places including Canada, Italy, Greece, Singapore, Egypt and the Caribbean. One of my favourite destinations is the USA, which has included visits to San Francisco, Las Vegas, Yosemite National Park, Napa Valley, Los Angeles & Florida.
My passion for travel has always been prominent and I have gained extensive knowledge in planning incredible and memorable holidays for a wide range of clients. I think I get just as excited about booking holidays as my customers do going on them!
I pride myself on developing long-term relationships with my clients who often return to me year after year due to my high level of personal service, genuine care and detailed approach. When you book with me, I am here every step of the way with no call centres or chatbots, you are booking with a real human who puts you first.
I know how easy it can be to lose many hours searching the internet to find the ideal holiday. Let me take that hassle away from you! I will do the hard work and use my vast knowledge, amazing suppliers and efficient systems to find your perfect holiday.
My hours fit around you. Working as a Travel Counsellor from home allows for full flexibility, working evenings and weekends as required. We can talk on the phone, via video call or meet in person. It’s your holiday, let's book it your way!
Travel Counsellors is a world-leading, independent company offering 100% financial protection, 24/7 care whilst you are travelling and technology that provides personalised information about all of your bookings in real-time on your TC app.
If you need any guidance with a holiday and you want lots of advice, inspiration and great customer service, give me a call. No enquiry is too small or too big. I’m excited to hear from you!
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
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My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
Family Cruising with Royal Caribbean – My Experience on Anthem of the Seas
In August, we set off from Southampton on Anthem of the Seas, and let me tell you, cruising from the UK is such a breeze compared to battling the chaos of airports during school holidays! From parking the car to sitting down in the buffet, it only took us 40 minutes. Talk about stress-free!
We had an amazing 9-night cruise to Spain and Portugal, stopping at beautiful ports like Vigo, Cadiz, La Coruna, and Lisbon.
Royal Caribbean really knows how to keep families entertained. The kids had endless fun with activities like the FlowRider surf simulator, bumper cars, rock climbing, and even Ripcord by iFly skydiving. There was an H2O Zone for splashing around and an indoor pool that was open until 11pm – a real treat for late-night swims when things were quieter. I loved relaxing nearby whilst the children splashed about with my favourite cocktail, the Curacao Cosmo, in hand.
School holidays onboard can be busy, but Anthem has plenty of chill-out spaces too. The adults-only Solarium was my go-to for some peace and quiet. It’s a lovely space with a pool, whirlpools, and even a bistro serving Mediterranean-inspired dishes – all included in your fare!
Speaking of food, there’s so much choice included in your cruise fare. The Windjammer buffet, Café Promenade, Seaplex Hot Dog, and Sorrento’s Pizza were great casual options. The main dining room was a standout for us, though. We loved the My Time Dining flexibility, and the kids even tried adventurous dishes like escargot and seafood. The waiters were so lovely with them, often entertaining them with magic tricks or dancing around the dining room.
The entertainment was next-level. We were blown away by the Broadway musical We Will Rock You, and Spectra’s Cabaret was this futuristic, cutting-edge mix of live performance and cinema. The kids especially loved the silent disco, which quickly became a family favourite!
We treated ourselves to a balcony cabin, and it was totally worth it. There was loads of storage, a big comfy bed for us, and a double sofa bed for the kids. Pro tip: bring magnetic hooks for extra storage space on the cabin walls. My favourite part? Watching the sunsets with a coffee or a cocktail from our private balcony – so peaceful. Plus you can have continental breakfast delivered to the cabin for free, so we often enjoyed a croissant and coffee with a view of our next port of call. For those of you with kids don’t worry you can lock the balcony door at the top so your little people can’t get out there without you.
In summary, Royal Caribbean nails family cruising. It’s packed with activities, has fantastic food options, and offers itineraries that keep everyone happy. While Anthem is moving on from the UK, Independence of the Seas is taking its place in 2025, and Liberty of the Seas is coming in 2026. Definitely worth considering if you're thinking about a family cruise!
My customer stories
Sent by Robert Alderton
Cornwall 11/02/2025
Efficient and personal service with a deep understanding of our needs. Highly recommended. thank you . We'll be back ...
Sent by Marion Goulding
Wallasey 11/02/2025
We have always gone to Jackie for our holiday plans. She works with us to find the perfect solution and is always available to contact if we have any queries. We would not go to anyone else as we know we are getting the best service possible through Jackie.
Sent by Stacey Richards
Wallasey 11/02/2025
Jackie is superb! She knows exactly what I look for in a holiday and always goes above and beyond to help make things perfect. I’ve recommended Jackie to lots of friends and colleagues and will continue to do so!
Sent by Anthony Finnigan
Wallasey 11/02/2025
What a amazing lady could not help you enough I will be booking our next holiday with Jackie and definitely shouting her name everywhere
Sent by Mark Whale
Wallasey 11/02/2025
Jackie is a very experienced and well travelled agent, she listens carefully to exactly the sort of holiday you are looking for, and then supplies an exiting list of options. I have taken holiday advice from Jackie for a number of years, and can honestly say that she has delivered every time. I hope to book many more holidays with Jackie in the future.
Sent by Alexandra Whale
Wallasey 11/02/2025
Jackie was brilliant from start to finish, she put together a fantastic itinerary for our honeymoon with optional extras if we wanted them. Her communication was fantastic and nothing was too much bother! We will definitely be using Jackie again for our next adventure!
Sent by Amy Price
Wallasey 11/02/2025
Jackie was so helpful and worked really hard to help us book our trip even answered questions and booked it for us at a time that was convenient to us not the traditional office hours.
Sent by Laura-Jane Hall
Wallasey 11/02/2025
Jackie Cox-Peel was absolutely outstanding. We told her what we wanted, she found it, booked it, asked us where we wanted to sit on the plane and reserved our seats for us. Every single little detail was picked up and actioned. I absolutely would recommend her to my family and friends. A superb service with an easy to use App as well. 10/10 thank you!
Sent by Beverley McEneany
Wallasey 11/02/2025
The whole experience with Jackie is wonderful. She listens to what you would like and comes back with suggestions. She looks after you from start to finish. Would definitely recommend her.
Sent by Tony Price
Wallasey 11/02/2025
Jackie is brilliant at her job. She has always gone the extra mile for us when booking our holidays and I wouldn't use anyone else.
Sent by Rachel English
Wallasey 11/02/2025
Jackie is so friendly, knowledgable and helpful when she arranges our holidays with us. She always goes above and beyond to tailor make our holidays to our needs and add lots of personal touches. We also she will find the answers to the numerous questions we always ask her!
Sent by Kelsey Robinson
Wallasey 11/02/2025
We always book our holidays with Jackie, as she always goes above and beyond to find our perfect destination. Jackie is amazing at her job and is full of knowledge and advice. We feel confident knowing we are getting the best value for are money when booking our holiday.
Sent by Steven Smith
Birkenhead 11/02/2025
Jackie, you were amazing from start to end, really supportive to our needs. Your service is A1 and we couldn't of wished for a better service. We have just returned from our holiday and it was fantastic. Thank you again!
Sent by Linda Hook
Wallasey 11/02/2025
Jackie is fabulous, she's so helpful and understanding, she guides you through every step of the way to make sure everything is covered, she goes above and beyond to make sure your holiday planning is stress free and relaxing.
Sent by Helen Quick
Wallasey 11/02/2025
Would score Jackie higher if I could!! I think she has a better idea of what I want than I do!
Sent by Jenny McNeill
Wallasey 11/02/2025
Jackie's years of travel knowledge and experience really help when making holiday decisions, and figuring out what is best for my family. have always booked my holidays through Jackie and always will do, can't recommend enough.
Sent by Sonja Randle
Lancashire 11/02/2025
Helpful, friendly, knowledgeable, patient and supportive.
Sent by Lesley Price
Wallasey 11/02/2025
Jackie is very helpful and knowledgeable. She always goes above and beyond to ensure you get the best holiday. I recommend her to all my family and friends. She is always on hand to answer any queries.
Sent by Jack Kerrigan
Prenton 11/02/2025
I won't book a holiday any other way, the level of customer service from Jackie is unmatched and I feel totally at ease that I will have the best time on my holiday because of the level of support Jackie provides, from answering questions to contacting the hotel to provide answers. I can't thank her enough.
Sent by David Harrison
Wallasey 11/02/2025
Jackie is amazing as always!
Sent by Alison Parkin
Tarporley 11/02/2025
Jackie is truly incredible, always finds holidays that fit our exact brief and equally happy to attend to all the add-ons so we don't have to think about anything but packing when the time comes! Really really impressed with the way Jackie handled all our issues with Sandals Barbados too.
Sent by Jacqueline Swindlehurst
Wallasey 11/02/2025
Perfect trip planning from start to finish Answers all our needs & exceeded our expectations regarding advice & budget! Would highly recommend & absolutely use again x
Sent by F Britton
Wallasey 27/06/2024
Always so helpful and makes everything stress free.
Sent by Craig Thompson
Wallasey 25/05/2024
Amazingly helpful and took all the stress out of booking a holiday. Jackie took care of it all. Definitely will book my future trips with her.
Sent by Abigail Sullivan
Wallasey 25/05/2024
Jackie is a great travel counsellor and knew exactly what we were looking for. She posts excellent deals on her socials and was available to answer any questions we had. I have already recommended her to a few friends. Thanks again Jackie!
Sent by Tracey Patton
Wallasey 25/05/2024
Nothing has been too much trouble for Jackie she has made booking our cruise extremely easy
Sent by Derek Thompson
Wallasey 25/05/2024
Jackie is always very thorough and explains everything about the booking, what you need to do. She also gives a lot of information about the trip and things like excursions due to her own travel experiences. I wouldn't trust anybody else with my holiday arrangements as she is so great and professional at her job.
Sent by Lesley Price
Wallasey 25/05/2024
Jackie is so knowledgeable, professional and goes the extra mile to ensure you get the best holiday experience
Sent by Judith Ghader
Northwich 25/05/2024
Extremely helpful and responsive to queries. Patient as we deliberated various options. Very efficient and communicative.
Sent by Nicola Turner Law
Wallasey 25/05/2024
Jackie has been absolutely amazing I won't be booking any other trip now without her.
Sent by April Dobbs
Wallasey 25/05/2024
Jackie was so helpful in helping us book our holiday and I have already recommended her to family and friends
Sent by Jeffrey Hughes
Wallasey 25/05/2024
Jackie made picking and booking our holiday so easy it took away all the hassle.
Sent by Rachel English
Wallasey 25/05/2024
Jackie has been amazing! She planned our holiday with us and perfectly suited it to our requirements despite us adding additional requests. Jackie is friendly, professional and extremely knowledgeable and we wouldn't hesitate to recommend her to our friends, family and colleagues. Thanks so much Jackie, we now can't wait for our holiday adventure to start!
Sent by Lucy Jones
Wallasey 25/05/2024
Jackie is fantastic would highly recommend her to anyone. She goes over and above to make sure your holiday is exactly what you are looking for.
Sent by Gemma Whittaker
Edinburgh 25/05/2024
Jackie went above and beyond to get our family holiday booked. She found everything we wanted from our wish list and managed to secure the last remaining rooms at our resort. She worked round the clock and always responded swiftly to messages. She made the whole thing so easy for us. Will definitely recommend her.
Sent by R Bruce
Wirral 25/02/2024
Jackie made planning a solo trip to NYC simple & straight forward by offering a choice of date options for my preferred hotel, along with a suggested alternative hotel & a choice of flight routes. Great communication & have already recommended to others.
Sent by D MAHON
WIRRAL 25/02/2024
Jackie has been amazing & found us exactly what we were looking for within budget. She also went above & beyond to secure us the best room for the best price, would not hesitate to recommend her to friends & family.
Sent by O Hughes
Wallasey 09/02/2024
Jackie has been amazing helping us book out holiday to Lapland in Dec this year! We cannot wait to go and are literally counting down the days!! Thank you so much Jackie
Sent by Sharon Welch
Liverpool 09/02/2024
I've booked with Jackie before. Nothing is to much trouble and she will go above and beyond to find the perfect holiday within your budget. There us no hard sell with her either. I would definitely recommend her to friends and family and will definitely use her expertise for further adventures.
Sent by Maria Richardson
Manchester 09/02/2024
Gave us some brilliant options and great advice on a holiday in our budget! Great!
Sent by Stacey Richards
Wallasey 09/02/2024
Jackie is amazing at what she does. She goes above and beyond to answer all questions and to find you the perfect holiday at the best price. No matter the question or query, Jackie will answer it. I wouldn’t go anywhere else.
Sent by Helen Haworth
Gloucestershire 09/02/2024
Jackie was excellent. So helpful, knowledgeable, quick and efficient. I recommended Jackie to my parents who also booked a holiday through her. I have also recommended to friends. Will definitely book future holidays with Jackie.
Sent by Joy Ramsay
Wallasey 09/02/2024
Jackie Cox-Peel is my go to holiday booker. Her knowledge on travel is second to none. She always handles my enquiries very quickly and efficiently
Sent by Elaine Holmes
Isle Of Man 09/02/2024
Jackie would get 11/10 because Jackie always provides me with a wonderful Customer Service from start of your booking through to the end couldn’t ask for more a truly dedicated lady to her Client and her Company
Sent by Victoria Neely
NEWTON-LE-WILLOWS 09/02/2024
Jackie is very professional and efficient, she is a pleasure to connect with and found us our perfect holiday.
Sent by M Marrion
Liverpool 20/11/2023
I have booked with Jackie for years, and all my family and friends have now booked with her as well, will always go to Jackie first, all our future holidays will be booked through Jackie , knowing her customer service and knowledge, will always get us the best deals.
Sent by A McGee
Liverpool 20/11/2023
Jackie was very knowledgable regarding the different options available to our family and the differences between each option and how it could fit into our budget. She was always accessible to answer any questions over the phone , I wouldn’t hesitate to book again with Jackie.
Sent by Sarah Lansdowne
Oldham 17/11/2023
I would recommend Jackie in a heartbeat and actually already have! She is super knowledgeable and passionate about her job and nothing is ever too much trouble. Will never go to anyone else. Thank you, Jackie :) 5 stars from us!
Sent by Helen Quick
Wallasey 15/11/2023
I have total faith in Jackie. She knows her stuff & is brilliant at finding exactly what I need! Highly recommend x
Sent by S Cassidy
Wallasey 15/11/2023
Professional, knowledgeable and great value for money. Has taken the stress out of booking a break. Couldn’t recommend more x
Sent by Helen Wragg
West Yorkshire 15/11/2023
Jacquie has been so helpful, found me the exact hotel so we can join the rest of our wedding party for a great price and we have the best room really pleased. Highly recommend to all my friends
Sent by Audrey Kerrigan
Wirral 15/11/2023
Jackie is really helpful and goes the extra mile. Have booked with her for years.
Sent by Beverley McEneany
Wallasey 15/11/2023
Jackie is very knowledgeable in her field. Our holiday was sorted and booked quickly to our requirements. Would definitely book all our holidays with her in the future.
Sent by Christine Sullivan
Wallasey 15/11/2023
She is fantastic at her job and got us the best deal for our holiday.