What my clients really think!
How do you book a holiday these days? Do you enjoy visiting the high street, thumbing through glossy holiday brochures, and chatting to the agent about where you will go next?Maybe you’re an internet sleuth. Searching through different websites and trying to find the perfect holiday at a price you feel is great value.
To be fair, we were always the second of these two options. But there is so much choice these days that it takes forever to find what you want. Where do you start? How do you know if the place is any good? Reviews can be very polarised. Who do you believe? Then we discovered Travel Counsellors. Jade, in particular, brought us over from the dark side. So, why is that and what are the benefits?
Getting to know how you like to holiday
The first conversation is about getting to know you and what you like and dislike about holidays. We prefer not to do much when we go away, relax and unwind in the sun, usually by a pool. Excursions are optional, and it’s sometimes nice to have a change of scene. But as this is the only time we read - a selection of books is more than enough.
And then we thought, why not try something a bit different? It could be nice. For us, that was cruising. It's a very popular type of holiday, and we always talked about trying one out. Jade gave us quite a few options, but when we looked at the details, we quickly decided it was not for us. But here’s the thing. It turned out that Jade was really pleased we were so honest. Some people feel they can’t say anything and are afraid to ask for something completely different. Good or bad, if you don’t give feedback on your thoughts, you will likely never go anywhere. And the great thing is, you brief Jade on something else, and she’ll look for you.
Carefully selected options and effortless booking
Having spoken to Jade, I received tailored holiday packages within a few days. These included flight options, airport transfers, hotel details, and information on local experiences we might like to try. It felt like a concierge-type service as we asked follow-up questions about the locations and hotels. These are little details you can’t always find on a website.
I didn’t have to spend hours comparing hotel reviews or stressing whether I had found the right destination. Jade knew the right questions to ask and could rely on her network of counsellors if she required additional expertise. Everything we saw was based on my preferences, budget, and timing. All I needed to do was choose the holiday.
The entire booking process was incredibly smooth. Travel Counsellors have a portal. You simply choose the package you want and make a payment. A deposit will secure your booking, and they will let you know when the final balance is due. There are no hidden costs. What you see is what you pay, and you have Jade as part of the package.
Holiday expertise on demand means less stress
What really made the difference for us was the level of service. Our booking wasn’t made through a faceless algorithm. Jade was always just a call or message away, ready to answer any questions or find the information we needed. This was our experience before, during and after our holidays.
For example, a couple of weeks before we flew, Jade advised us there were major roadworks on the way to the airport. It was fine, but we may have needed to allow more time. When we arrived at one of the villas, we had questions about local taxi firms, and Jade was straight on to it. This kind of personal care is rare these days, and it made a huge difference. We could look forward to our holiday rather than worrying about it.
The best part of this whole experience? We honestly didn’t lift a finger. From checking the validity of our passports to airline luggage policy details to understanding local taxes, the attention to detail was impressive. When you book through Jade, you’re not just paying for flights and a hotel. It’s the peace of mind with access to insider knowledge. All these elements save you time and hassle.
Value that goes beyond the holiday booking
The holiday booking experience was not just about choosing flights and hotels. It was the confidence, care, and being safe, knowing that every detail is handled by someone who genuinely wants you to have a great trip. You are going on a well-earned holiday with someone who cares.
Jade takes the time to understand what matters most to you. This could be legroom on the plane, smooth airport transfers, or local restaurant options. It’s the small touches and expert insights that make the difference. Value comes from peace of mind, personalised service, and reassurance that someone has your back from start to finish.
Why Travel Counsellors know holidays better than anyone
As a Travel Counsellor, Jade doesn’t just recommend destinations – she will also experience them first-hand. Staying in certain resorts, eating at local restaurants, and exploring the hidden gems. This type of first-hand knowledge means you get honest, trusted advice that a search engine cannot match.
Many Travel Counsellors travel regularly to keep their knowledge up to date. It could be a luxurious Caribbean resort, like the one we stayed at in the Dominican Republic, a family-friendly villa in Spain, or a scenic train route through the Alps. The chances are they’ve been there and can make personal recommendations.
But what happens if your Travel Counsellor hasn’t been to a particular location? This is where they can tap into a global network of fellow Travel Counsellors. It’s like having hundreds of trustworthy travel experts behind every booking you make, sharing insider tips and real-life experiences. This kind of insight can’t be found on a search engine or online review.
Would we recommend booking with Jade?
If you love holidays but hate the hassle of planning them, and let’s face it, that’s 90% of the population, booking with Jade is a game-changer. It’s like having your travel agent in your back pocket. You’re dealing with a person who genuinely cares about your trip going well.
Don't just book a holiday the next time you want to get away. Let Jade design one for you—it’s the best thing you’ll ever do.
