Why choose me?
I have been with Travel Counsellors for just over a year now and am loving running my own business. I’ve met some fantastic people in the past year and gained even more knowledge, but I am sometimes asked 'who and why' Travel Counsellors, so I have decided to put together a blog to explain the reasons you should consider me for your next trip.
Everything you book through me is financially protected through our unique and independent Travel Trust Fund. It sits alongside our ATOL protection and means every part of your trip is covered, every time. It is completely robust meaning no matter what happens, your hard-earned money is always safe.
I am not owned by a Tour Operator, so I have complete freedom and flexibility to find something which suits you/your budget and means I do not have to push what my company wants me to sell if I was.
Our fantastic 'myTC' App. This app allows all my clients to see their holiday details at the touch of a button, as well as a countdown section, a payment section meaning clients can pay for their holidays as and when they want too, and even a section to contact me at any time - especially handy if anything happens whilst in resort which needs my attention.
I am available all through the week and weekend. As I am not in a traditional travel agency, I have the freedom to work around my clients. I am often speaking to clients at 8/9pm in the evening as this is what suits them best. I don't know of a high street travel agent that would stay open for their clients this late?
I can be contacted through multiple channels - Email, Phone, Skype, Facebook Messenger, WhatsApp, and am always happy to meet clients too if they prefer to discuss holiday plans over a coffee.
When making a booking with me, I will always be sure to take care of all travel confirmations and documents. Where possible, I always upload my clients passport information, select their seats and check them in (even for the return flight home - this saves you having to take time out of your holiday to do this yourself) I also always like to hand deliver documents to my clients myself as I love to meet my clients in person.
If it is a special occasion you are travelling for, I always try to contact hotels myself to advise them, as opposed to just putting it in the booking notes and hoping they see. Upgrades and special extras are never guaranteed, but I will always try my best to get the best treats for my clients from the airlines/hotels.
Peace of mind. When booking with me, it is only ever me you will deal with. I know my client’s bookings so they never have to explain who they are and will never have to wait for hours on end to a call centre or be passed through various departments to get an answer. From the moment you inquire until after you return home, it will only ever be me who will speak to you about your trip.
I have a genuine passion for travel and only want the best for my clients. As I am self-employed, I am not paid until my clients have booked and, in most cases, returned from their trip, meaning my time spent on the enquiry is totally free. I treat every enquiry as if it were my own holiday and only want the best for my clients.
I have been in the travel industry for 6 years and am very lucky to have explored lots of the world, so pride myself on my knowledge I have gained along the way. I use this knowledge with every enquiry I receive, but if there is something I do not know, I have fantastic support from Travel Counsellors Head Office, as well as access to over 1800 Travel Counsellors in various countries around the world, so there is always somebody somewhere who will know the answer.
My business is built referrals and word of mouth. I have not needed to pay for advertising as my lovely, loyal clients have done this for me and I now have clients all over the UK. If you have been told about me and are thinking about your next holiday, please feel free to get in touch as it would be a pleasure to help.
Thank you :)