Based In Bristol

Jess Masters

Available for new enquiries

It's Nice To Meet You

Thank you for visiting my website - I'm thrilled you're here!

After a corporate career in finance, I stepped into the world of travel with Travel Counsellors, and I've never looked back. Based in Bristol with my husband, I spend my time helping people who want more out of life see the world - when I'm not busy ticking countries off myself!

I run my business with one simple goal: to help people like YOU experience the magic of travel. My happiest memories, ever since childhood, involve exploring the world. Some of the most life-defining moments of my existence happened on holiday. Travelling gives me inspiration, clarity, and joy - and that's exactly what I want to create for my clients.

It's hard to distil a lifetime of adventures into a few highlights, but here are some of my favourites:
- Watching elephants swim from a boat in the Linyanti, Botswana
- Getting married in Las Vegas
- Hiking in the Himalayas and summitting Kilimanjaro
- Driving 7,000 miles in 3 months across North America, all the way from NYC to LA
- Visiting my all-time happy place, Disney World in Orlando, Florida (seven times and counting!)

There are thousands of travel agents out there, but here's what makes me different:
- Personal service, every step of the way. No call centres, no long wait times, no terrible hold music - just me, your dedicated travel expert.
- First-hand experience across all styles of travel. I've explored the world in everything from hostels to overwater bungalows, from compact rental cars to first-class flights. Whatever your style, I can tailor your trip to suit your needs.
- A deep understanding of what makes you stick. Knowing that your favourite wine is New Zealand Sauvignon Blanc, you're crazy about Mexican food, and you adore jazz means I can craft recommendations that are as unique as you.

And because I'm powered by Travel Counsellors, you also benefit from our industry-leading financial protection - no if's, no buts, no loopholes. With ATOL protection on packaged holidays and a whole network of expert Travel Counsellors and support staff, your trip will be seamless, safe, and unforgettable.

If you're ready to create your own unforgettable memories, let's chat! Do you want more from life? Let's make it happen together!

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

Find me on social

My Videos

Life onboard Ocean Victory

02/04/2025

Join me as I show you what life was like onboard Ocean Victory as I sailed from Ushuaia to the Antarctica Peninsula.

Pack with me for Antarctica Part 1

02/04/2025

Join me as I start packing for my trip to Antarctica!

I stayed at a hotel that costs £1000 a night, was it worth it?

02/04/2025

Watch my review of Baur au Lac in Zurich, Switzerland.

Why you need to use a travel agent for your next holiday

02/04/2025

Join me as I talk you through why you need to use a travel agent for your next holiday!

Antarctica Day 3 PM

02/04/2025

Join me for the afternoon of my third day in Antarctica!

Am I too late to book my early summer holiday?

02/04/2025

This is for you if you want to get away before the kids breakup from school - it isn't too late!

Polar Plunge in Antarctica!

02/04/2025

The waters of Antarctica are about 1 degree Celsius. Watch me do my polar plunge as I jumped into the FREEZING waters!

Antarctica Day 3

02/04/2025

Join me as I embark on day 3 in Antarctica.

Defrosting in Buenos Aires

02/04/2025

After 10 days in Antarctica, it's time to defrost in Buenos Aires!

Everything I ate for lunch on my Air France flight in business class

02/04/2025

Join me as I review my long lunch in business class on board with Air France.

My reaction to seeing *the* Antarctica photos

02/04/2025

Watch my reaction as I review some of the 3000 photos taken by the expedition photographer.

You will never believe this humpback whale encounter!

02/04/2025

This beautiful curious humpback whale treated us to a visit, and watch to the end of a surprise...

What to expect from a cruise to Antarctica

02/04/2025

Have you ever been curious as to what to expect on an Antarctica expedition? Watch this video for more details!

Is using a travel agent more expensive?

02/04/2025

Join me as I explain why using a travel agent is remarkably good value for money.

Does your travel agent tell you where you can find pastries as big as your head?

02/04/2025

If your travel agent doesn't take personal recommendations seriously, is it time for a new travel agent?

Antarctica Day 2

02/04/2025

Join me for my second day in Antarctica!

Think you don't need a travel agent? Think again!

02/04/2025

Join me as I talk to you about why using a travel agent is a no brainer!

What sort of travel do I specialise in?

02/04/2025

Watch me talk through the sorts of travel I love to book and arrange for my clients.

About me and how I plan incredible holidays

02/04/2025

You can find out more about me, what I do and how I plan amazing holidays!

Kayak with me in Antarctica!

02/04/2025

Join me as I kayak through the waters in Antarctica!

Antarctica Day 1

02/04/2025

Watch my recap of my first day on the ground in Antarctica!

A brief look at my trip to Buenos Aires

02/04/2025

Enjoy this collection of snippets from my time in Buenos Aires.

What did I really think of business class on Air France?

02/04/2025

Watch me review my overnight flight on Air France in business class.

Review of Fogon steak restaurant in Buenos Aires

02/04/2025

Join me as I review number 36 best steak restaurant in the world - Fogon in Buenos Aires.

Pack with me for Antarctica Part 2

02/04/2025

Join me as I continue packing for Antarctica. Will my bag be overweight?

The Best Journeys Take You To Places That Feel Like Dreams

31/01/2025

Here’s to exploring the world, one dream at a time. Have you visited any of the islands in French Polynesia?

Experiences > Things

21/01/2025

Relive some of the best experiences with me!

My customer stories

Sent by Rachel Nash

We wanted to write to let you know that we had a great time staying at the Rainforest Chapel. My son and daughter in law came for one of the nights we were there and absolutely loved it. We had some amazing walks, and it was great to be able to leave the car parked up and just walk into the forest. The local pub was welcoming, as were your neighbours and we loved that we didn’t have to go far for a takeaway ?? Our dog was in his element lying outside the front door and watching the world go by, as well as running around in the forest. We wouldn’t hesitate to recommend the Chapel or stay there again.

Sent by Sharan Hawkins

Jess was wonderful! She listened to all my requests and truly understood what kind of holiday myself and family wanted. She delivered an amazing itinerary that meets the wants and needs of all of us travelling and really reflects our interests and ways of travel. She took all my feedback and ensured that she delivered a trip within our budget. Really looking forward to it and hope to use her again!

Sent by Jack Weekes

Jess has been great to work with. She’s been incredibly helpful, proactive and competitive. We’re really impressed with her service!