Sent by A Mottram
Nelson 28/03/2023
Joanne is always so helpful and gets back to you with quotes really quickly...excellent service
Based In Burnley
Joanne Harrison
It's Nice To Meet You
Hi, I’m Joanne Harrison – your dedicated Travel Counsellor, here to take the stress out of planning your perfect getaway.
With over a 30 years of experience and a genuine love for travel, I offer more than just bookings—I offer peace of mind. Being a Travel Counsellor isn’t just a job to me; it’s a passion. I take pride in delivering exceptional customer service and building lasting relationships with my clients. Whether you're planning a relaxing beach holiday, a cruise, a UK break, or a once-in-a-lifetime adventure, I’m here to make it seamless and memorable.
I’ve personally enjoyed several cruise holidays myself, so I understand the excitement and the little details that make cruising special. Whether you're a first-time cruiser or a seasoned traveller, I can help you find the perfect itinerary and ship to suit your style.
I work flexibly to suit your schedule, and I’m with you every step of the way—before, during, and after your trip. My goal is to find the travel options that are truly right for you, not just what’s popular or easy to find online.
Why book with me instead of searching the internet?
Because I do that every day! I know where to find the best deals and how to tailor them to your needs. Your time is precious—let me do the searching, comparing, and organising so you can focus on the excitement of your upcoming trip.
From package holidays and cruises to honeymoons, ski trips, weddings abroad, and group bookings, I’ve got you covered. If you’re dreaming of something special or simply need expert advice, I’d be delighted to help.
Let’s make your next holiday the best one yet.
My customer stories
Sent by J Morville
Burnley 28/03/2023
Have recommended booking holidays with Joanne to family & friends ,takes the stress out of it all searching & pricing up. Joanne gets back very quick which is fantastic.
Sent by K Huey
Cardiff 28/03/2023
Joanne has really helped narrow down what was an overwhelming amount of choices for our holiday. She has simplified the whole holiday booking process, making the research for our 'once in a lifetime' holiday pleasurable instead of stressful. Thanks
Sent by J McLoughlin
Nelson 28/03/2023
Joanne is great, I really enjoy the personal service. Nothing is too much trouble and I've booked again for 2024
Sent by J Jackson
Bradford 21/01/2023
Joanne always goes above an in beyond in her service and makes sure that nothing is left to chance. I will use her again and have recommended her to colleagues.
Sent by T Whyte
Burnley 04/10/2022
Excellent service every time! Nothing is too much trouble from searching for the perfect holiday, all the way to landing home. Jo looks after us from start to finish. ??
Sent by N Marrington
Stoke-On-Trent 04/10/2022
Used Joanne for years and now my son uses her too, patience of a saint and goes above and beyond!
Sent by C Collings
Huddersfield 04/10/2022
Perfect cottage in perfect location. Booked again for next year.
Sent by J Morville
Burnley 28/09/2022
Joanne has been fantastic & takes the stress out of searching for a holiday ,especially when I've just had to re arrange my whole holiday for December took the stress right out of it, would highly recommend & will be certainly be booking through Joanne again
Sent by C Haskey
Rossendale 28/09/2022
We have gone to Joanne for many years as we always know we get the best service and wouldn't consider going anywhere else. Joanne covers all the fine details including suitcase tags and airport bags. There's always the personal touch when booking with Joanne and always goes the extra mile.
Sent by J Smith
Bury 27/05/2021
Been using Joanne for travel advice and bookings for a number of years. She is right at the top of her game, very patient and totally amazing at her job. Will continue to use her services for years to come. Nothing is too much trouble for her.
Sent by S Whalley
Rossendale 24/05/2021
Absolutely amazing as ever, Joanne has spent so much time sorting out our previous booking meaning we could go ahead and book our next trip.
Sent by T Roe
Bury 21/02/2020
Very helpful. Friendly, will go that extra mile to help, good listener.
Sent by C Godfrey
Barnoldswick 20/02/2020
Very helpful and approachable. Nothing too much trouble. Lovely and friendly. Makes you feel relaxed and confident in your holiday choice.
Sent by M Webster
Rossendale 17/01/2020
Joanne always so helpful and as we have used her before she knows my needs and requirements when looking at Hotels. So pleasant.
Sent by J Baillie
Rossendale 25/11/2019
The personal touch is so important. We have used Joanne to book our holidays for a few years now and she knows exactly what we like and always comes up with great options and makes it easy to arrange.
Sent by D Greenwood
Burnley 15/11/2019
Joanne always finds us an excellent deal that meets our requirements. This is our third holiday that we have booked with Joanne and will definitely not be the last. All the personal little touches are what set Joanne apart from any high street/online alternative. She genuinely cares about your experience; from the initial enquiry all the way through to returning home. We would definitely recommend booking through Joanne :)
Sent by H Roberts
Accrington 11/11/2019
Joanne is just amazing, nothing is too much trouble for her, and the service from her has meant I no longer look anywhere else to book my travel.
Sent by P Hampson
Rossendale 10/11/2019
Joanne has led us to expect the best. And she delivers the best holidays with a service and a smile second to none.
Sent by L Riley
Bolton 10/11/2019
I always recommend Joanne. She's simply amazing. She cares so much about her clients she's so organised, she knows when my passports will run out before I do and her advice is always excellent. I will always recommend Joanne.
Sent by L Brown
Rossendale 10/09/2019
We have just booked our holiday for 2020 with Joanne again, she excels herself every year. Excellent travel counsellor nothing is to much for her, as well as being polite courteous and a pleasure to deal with.
Sent by K Marriott-Cocker
Rossendale 10/09/2019
I've used Joanne for many years now and the personal touch I get with Joanne is amazing. She know what holidays we like, our budget, that my daughter need to be seated in a certain place on the plane for travel sickness. Nothing is ever too much of an ask. I love knowing that when the holiday is booked I don't need to worry about it again. Once the time arrived I receive all my documents, I will have been checked in, boarding passes, plastic bag, luggage tag (which I've had comments about from jet2 this last holiday as they loved that a company still sent them) all sent direct to my home. I even receive reminders when passports are due for renewal. Once we arrive home there is always a postcard waiting for us. I recommend Joanne to everyone who is looking at booking. Peace of mind for a very small charge.
Sent by A Dee
Manchester 20/05/2019
Very friendly and efficient in what she does - what more could you ask for.
Sent by S Eley
Nelson 20/05/2019
Absolutely brilliant. Not something I would have used in the past but I would most definitely use again. Overall experience was second to none, and Joanne had a really good understanding of what I wanted.
Sent by P Hampson
Rossendale 03/05/2019
We wouldn't travel anywhere without Joanne's expert knowledge and advice. Joanne gives us the confidence to travel whether in the UK, Europe or long haul. Thank you Joanne!
Sent by C Haskey
Rossendale 03/05/2019
Joanne is fantastic, deals with our holiday queries efficiently with speed always getting the best deal she can. Wouldn't go anywhere else.
Sent by D Spencer-Hall
Bacup 03/05/2019
Joanne is fantastic. Nothing is too much trouble and we always get the right holiday at the right price.
Sent by D Davies
Oldham 04/09/2018
Joanne prides excellent service when we book our holidays and trips away. She is very knowledgable, courteous, and she always comes back very quickly with answers, even at weekends or on a Bank Holiday
Sent by T Roe
Bury 03/09/2018
Joanne is so open, friendly, very helpful, and makes things so easy to understand. She goes that little bit further so as our holiday arrangement are spot on. So pleased to know her, and will recommend her to friends.
Sent by S Entwistle
Rossendale 03/09/2018
I have already recommended Joanne to several people. She works tirelessly to make your holiday the best one yet. I can't thank her enough.
Sent by S Goodman
Burnley 03/09/2018
I have dealt with Jo for several years and her knowledge is brilliant, I wouldn't hesitate to recommend her.
Sent by P White
Rossendale 25/06/2018
I’ve already recommended Joanne to others before we have even taken our holiday. Amazing service!
Sent by C Godfrey
Barnoldswick 25/06/2018
Fantastic lady, very helpful and nothing too much trouble. Will definitely be using Joanne again.
Sent by C Fairhurst
Rossendale 25/06/2018
Joanne always provides a first class service and takes all the hassle away from booking holidays. Well done Joanne.
Sent by R Medlock
Burnley 04/06/2018
Great service, very knowledgeable and helpful, our first choice for holidays
Sent by R Oakley
Burnley 04/06/2018
She responds with absolute patience when I am giving her a very open search and the reject most of her suggestions. As in my most recent holiday booking she came back with exactly the same holiday for several hundred pounds cheaper. It is also lovely to have someone I have met face to face.
Sent by K Marriott-Cocker
Rossendale 04/06/2018
I've used Joanne for years. She is always goes above and beyond to make sure she finds the holiday you want. She is friendly, polite and caring. I recommend her to everyone who is booking a holiday. I'd be lost without her.
Sent by P Ribbons
Manchester 18/09/2017
We've just arrived back in the house and I wanted to thank you for the itinerary you prepared for us, everything ran so smoothly and we had a fabulous time. Needless to say I will, at every opportunity possible, gladly put your name forward to assist with holidays.
Sent by J Helm
Accrington 01/09/2017
Joanne as always tried to get the best deal's and the best accommodation.
Sent by S Entwistle
Rossendale 01/09/2017
Joanne was beyond helpful and really went out of her way to get the answers we needed to choose our family holiday. All in 24 hours too. I cannot recommend her highly enough.
Sent by C Collings
Huddersfield 18/08/2017
I never use anyone else. Joanne is excellent at finding the perfect holiday to fit your requirements.
Sent by T Roe
Bury 17/08/2017
Joanne makes you feel comfortable, answers all questions. I will recommend Joanne to friends, And all with A friendly manner.
Sent by E Forster
Nelson 05/07/2017
We have not been on the holiday yet but I must say this is the easiest and most pleasant way I have ever booked a holiday Joanne is so helpful friendly and knowledgeable and I have every faith that our holiday will be a fabulous one. I would definitely recommend her to my friends and family.
Sent by A Dunn
Rossendale 03/07/2017
A personal and great service finding just what we wanted
Sent by R Purdy
Burnley 03/07/2017
Excellent service, very professional and helpful - thank you
Sent by F Gerrard
Rossendale 20/06/2017
Really helpful and kind. She was able to provide multiple suggestions for possible holidays, always emailed when she said she would and was always at the end of the phone if we ever needed her. We will definitely recommend Joanne to friends and family and will book with her in the future as well.
Sent by J Smith
Bury 20/06/2017
She is amazing nothing is too much trouble. I know I have tested her and she always delivers. Excellent service.
Sent by E Smith
Clitheroe 20/06/2017
This is my second time using the services of Joanne Harrison of Travel Counsellors. Everything has been taken care of with the utmost attention to detail.
Joanne has been patient and understanding of some of our difficulties and delays. After my first experience of Joanne's capable arrangements I am confident in her ability to deal with our trip to New Zealand. I will certainly call on Joanne for any future travel plans.
Sent by Cassandra Haskey
Haslingden 20/06/2017
What can I say as always Joanne has found the perfect holiday for me and my mum. We aren't the easiest to cater for and with work constraints I've had to swap and change dates on numerous occasions.........this doesn't matter to Joanne and she always delivers an amazing service. We have followed Joanne from her previous employment and wouldn't use anyone else. Joanne goes above and beyond to get people the best holiday and remembers the little things to.
Sent by Carolyn Grieves
Haslingden 15/06/2017
Just come back from our holiday to Zante. Joanne arranged it all from start to finish. She is superb at what she does and made our holiday stress and free hassle free and we had a fab time. I would highly recommend her services.
Sent by Dave Dufton
Featherstone, West Yorkshire 13/10/2016
Let's start right at the beginning. My wife and myself decided to take our four grandchildren on a short break to Reighton sands, East Yorkshire. Whilst on the short break, we came across the family who were going to be our neighbours for the next five days. The family had similarities to those of ours, smile every day, and treat people the way you wish to be treated yourself. That family turned out to be Joanne's. As the week progressed, I noticed Joanne had an advert on her rear car window advertising "Travel Counsellors UK". I asked Joanne for a business card of which she politely gave.
As the year progressed and holidays came to the forefront of our thinking, I remembered the lovely family we'd met on the short break holiday, I found the business card Joanne had supplied. When I contacted Joanne some six months after our first meeting. I was astounded that she recognised my voice, and soon realised it must have been the Yorkshire accent that stuck in the memory.
I provided all of the details on the resort and hotel we were wishing to visit, and within two ours of our initial interest we were given the best price available. Not only did Joanne provide the best price for our hotel and flights, she also got the best price for our travel insurance, and airport car parking.The all inclusive hotel we stayed in was the Los Jameos in Lanzarote, and would highly recommend this hotel for families. The food and drink was totally top notch, with all the adult, and children's drinks being premium brands. If your holiday is geared around good adult entertainment. Then this hotel is not for you!
Due to the customer service we had received from Joanne's company it was a no brainier that we gave Joanne the opportunity to better the deals we had be quoted on the high street and the internet. Yet again, we provided Joanne with all of the hotel and resort details we wished to visit. And yet again, she came back with the best deal. We booked the holiday, and flew out to Tenerife on the 30th of September 2016. We arrived at the Mediterranean Palace in Playa Las Americas, and was greeted by excellent reception staff and porters. The bedroom was dirty, and the bath wasn't fit to bathe a dog in. I contacted Joanne at 18:30hrs to ask for advice on how to take this forward, and within ten minutes of my phone call, we were contacted by the hotel manager to offer an upgrade to a better room. The holiday and hotel then turned out to be our best yet, and we've already asked Joanne to price the sister hotel for next year "Cleopatra Palace".
I really hope I've still got your attention folks, because this is the bit where I tell you that we will never go anywhere else for our annual holidays. Irrespective of price. If anyone reading this could tell me where you'd get one to one customer service at 18:30, and the hotel manager calling you with ten minutes, from an high street/internet travel company then please let me know. Joanne's focus on 24hr one to one customer service is second to non, and goes beyond 100% satisfaction.
Thank you.
Sent by J Fairhurst
Rossendale 23/09/2016
Joanne takes all the stress out of booking a holiday, and does a first class job sorting all the arrangements. She also follows up with our views on our return home. We are totally satisfied with the first class service Joanne provides.
Sent by Sophie Hall
Selby 12/08/2016
Joanne was fabulous. We booked this holiday 18 months in advance. Joanne found the best deal and made sure everything we wanted was covered and had great patience in answering 18 months worth of questions. All the stress was removed from booking and making sure everything was covered. Cant think of anyone better.
Sent by Mary Sparks
Rossendale 20/03/2014
Joanne has been booking our holidays for the last five years - firstly as the manager at Thomas Cook in Haslingden, secondly as an independent consultant. We have always found Joanne to be very friendly, willing and of course very knowledgeable. She spends time searching for the holiday we want. We trust her totally and will continue to book our holidays through Joanne.
Sent by Becky Langowski
Rossendale 18/03/2014
Joanne has booked many holidays for my husband and I. Joanne is thorough and always understands and exceeds our expectations when finding the perfect holiday. She is reliable and efficient at what she does. Do not hesitate to use Joanne, she will not let you down. We have never been disappointed with her service and she is highly recommended.
Sent by Stuart Barlow
Rossendale 14/03/2014
We are a family of four and our eldest son (10) is severely disabled. After years of changing travel agents we have hopefully found perfection. Over the past few years we were customers at Burnley's Thomas Cook and Thomson travel agents. We have also used Accrington's and finally Haslingden's. We have only moved on following the movement of staff who had become so well versed in our needs that booking became a pleasure. With the economic times, the likelihood of speaking to the same person you had previously discussed all your needs, became a little hit and miss and frequently led to misunderstandings and undesirable omissions. We lost the personal service we had built up when a new agent started asking all the questions that we had previously answered. Moving to the Haslingden Thomas Cook shop, we were very happy with Joanne and the holidays she booked for us. However, it closed suddenly due to Thomas Cook cut backs meaning we had to look elsewhere. Joanne intended to work for herself and would be able to book our holidays in the future as an independent Travel Counsellor. We decided to give her a try. What a good decision. Not only are we happy with the excellent service that we sometimes previously experienced, I can state categorically that it is an even better service than I have ever previously had. Ten out of ten Joanne and thanks for your time and professionalism. If you have got this far reading my testimonial let me assure you, there cannot be anyone better to service your holiday needs.
Sent by kim Marriott-Cocker
Rossendale 12/03/2014
I have booked holidays with Joanne for many years now. I have always found her friendly and polite and she has always worked hard on the holiday we have wanted and that's been in our budget. Joanne's knowledge about areas we have visited and the hotels in the area have always helped in our decision. No amount of questions you ask go unanswered and she will help you in all she can. She makes booking a holiday a real pleasure.
Sent by Lorraine Brown
Haslingden 11/03/2014
Joanne is a very professional businesswoman, at the same time a very caring and attentive person who takes time to listen to your needs and goes to the extreme to get you your perfect holiday package. I have known Joanne for quite a number of years through the travel business she has been working for, and she has always delivered an excellent package; more so this last couple of years. An absolute once in a life time holiday to Canada and Alaska through the Rockies and the
inside passage. Just recently a trip to Dubai which she organised just a week before we traveled. I would not hesitate to recommend Joanne to anyone who is thinking of booking any kind of travel/holiday package.
Sent by Sam Toddington
Rawtenstall 11/03/2014
Quick, friendly service available to us at all hours of the day. Easy to talk to and advice given on a range of places to visit. Lovely family holiday booked and looking forward to it. All aspects of our wishlist are ticked. Countdown to holiday now begins.
Sent by mary webster
Haslingden 11/03/2014
I found Joanne to be very helpful, nothing too much trouble to her. She answers her emails and telephone messages very quickly. Always available. Would be more than happy to recommend her when searching for holidays.
Sent by C Collings
Huddersfield 04/12/2013
After telling Joanne the things I would like out of my holiday she came back with numerous options within the budget I gave her. It would have taken me hours to find these myself on the internet. She was quick with her response and made sure that I got exactly what I was looking for. I have recommended her to all of my friends.
Based in
My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
Atlantis the Royal
17 December 2023
Wow, what a fantastic hotel. The new iconic landmark of Dubai, Atlantis The Royal welcomes you to an experience that will completely redefine your perspective of luxury. The stunning, opulent and uber-glamorous Atlantis the Royal took 10 years to build and oh my goodness it was worth the wait! We stayed in an upgraded room Club Royal King room, which means we got club benefits, including lounge a
Celebrity Silhouette Norwegian Fjords Cruise
12 December 2023
This August we sailed as a family on Celebrity Silhouette from Southampton to the beautiful Norwegian Fjords. We sailed on this ship in 2022 and we were all looking forward to getting back on board. She is a lovely size of ship at 122000 tonnes, and there was plenty of space on board even though she was full. The service on board was second to none, and everyone was very attentive. We ate in th
Oceania Vista
19 July 2023
Oceania Vista I was lucky enough to be invited on Vista, a new ship for Oceania Cruises in May 2023. Oceania Cruises are a luxury cruise line with seven ships. Smaller in size to some of the other companies ships but they are beautiful. I would say ideal for people 40+ who like the finer things in life, enjoy fabulous service, and exploring different destinations. We embarked in Genoa and visite
Fabulous Niyama
09 December 2019
I visited Niyama Private Islands Maldives in June 2019 and had a fabulous time. Niyama is a much bigger resort. Spread over two islands interconnected by a wooden bridge. One Island is called Play which is aimed at surfers and families and the other island is called Chill, aimed at couples and larger families and offers a wealth of activities for all the family. Niyama is a much more active res
Anantara Dhigu
07 July 2019
This was my first visit to the Maldives and I really didn’t know what to expect but I really was wowed by the islands. I’ve not been to anywhere like it before. My first stay was at Anantara Dhigu Island where we received a fabulous welcome from the staff and a lovely cooling coconut to refresh us after our journey. We flew via Dubai on Emirates and then it is around a 40-minute speedboat transf
Oceania Marina
05 October 2018
In August I got an opportunity to visit Oceania Marina while she was docked in Liverpool. My first impression was that she was bigger than I thought she was going to be, and I couldn’t wait to get on for a look. Oceania Cruises are a 5* plus cruise line and has a relaxed atmosphere like a country club. They are very relaxed, elegant and informal but shine through their service to their guests,
Princess Cruises Royal Princess Ship Visit
02 September 2018
Recently I was invited to visit Royal Princess while she was docked in Liverpool and I could take my family on with me too. It was quite a windy day but that didn’t stop all the cruise passengers getting off to enjoy Liverpool and the surrounding areas on their excursions. We were asked to do a quiz which took us all round the ship, so we could explore and see for ourselves the lovely ship. We
Independence Of The Seas
11 June 2018
My family and I have recently cruised on the newly renovated Independence of the Seas from Southampton. She has undergone a multimillion dollar make over and the ship was fabulous. Our itinerary wasn't the most glamorous that was available, but the dates fit with our half term. We visited Cherbourg in France and Cobh for Cork in Ireland. On our arrival on board we headed straight for a ligh
Which Cruise to Choose?
27 January 2018
You may be thinking of taking a cruise for the first time or indeed be an experienced cruiser that is thinking about trying another line, hopefully the below guide will give you an insight as to what each cruise line has to offer and of course you can always call me for more advice. P&O CRUISES P&O cruises have seven ships in their fleet: the newest being their flagship Britannia. P&O have
Haven Thornwick Bay
15 June 2016
This half term my family and I went to stay at Haven Holidays Thornwick Bay. This is a new park which has only recently opened as Haven. I was a bit dubious as we love visiting their Reighton Sands Park on the Yorkshire Coast but couldn't get the availability there. To say we loved Thornwick Bay is an understatement. The park setting is cliff top near to Flamborough, and there are some lovely
Caribbean Princess Cruise May 2016
02 June 2016
Caribbean Princess May 2016 I have just returned from a 4 night cruise on Caribbean Princess and I loved it. Where do I start? The ship is lovely, yes it’s big, (not as big as some of the newer ships coming out at the moment) but I never felt like I was on a big ship. She’s light and airy. Once I was on board for a few hours I managed to navigate round quite well, and when we did get a bit
Azamara Quest Ship Visit in Liverpool
18 July 2015
Recently I was very fortunate to receive an invitation to take a look round Azamara Quest whilst she was docked in Liverpool for the day and enjoy lunch on board. I had a fabulous time and really enjoyed discovering the differences on an Azamara ship. She really is a boutique floating hotel. With only 686 guests on board it felt very personal and very professional and just the right size to enjo
P&O Britannia Ship Visit
20 May 2015
In March this year I was one of the lucky agents to be invited by P&O to spend a day and evening on board their new ship Britannia in Southampton. I couldn’t wait to get on board and have a look round this brand new ship and I wasn’t disappointed, and I would like to thank P&O for their fabulous hospitality. Britannia was brought together by world-leading interior design experts to represent
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you: