Based In Peterborough

Joanne Jackson

It's Nice To Meet You

My name is Joanne Jackson and I am one of Travel Counsellors’ 'Gold' personal travel agents. I am happily married to Jay and we have a gorgeous son who keeps us both amused and very busy! He has inherited my love of travel and his favourite holiday destination is Disneyworld Orlando, followed closely by Dubai!

Travel is my passion, and I feel very blessed to still be in the industry I love for over 36 years now! I love getting to know my clients and my relentless attention to detail and the personalised Concierge service I offer allows me to put together some amazing holidays which create unique and unforgettable memories and that is why being a Travel Counsellor is my dream job!

My vast travel experience allows me to use my wealth of knowledge to help you plan and book your holiday. For the last few years I have specialised in long-haul tailor-made itineraries, weddings and honeymoons. However, I am able to book all aspects of travel, from a weekend away to a cruise to a shopping break in New York. Having a young son of my own now means I am more aware of family orientated holidays and therefore will be able to offer help and advice on travelling with children. I also have many corporate clients who book their business travel with me.

Since March 2020 of course the world has changed dramatically and it has had a devastating impact on the travel industry. It has been tough, but many things have happened over the years that have threatened the smooth running of travel arrangements including 9/11, several extreme weather conditions, the volcanic ash clouds over Iceland and airline strikes so I was very well prepared to handle the catastrophic disruption of the COVID-19 pandemic. Many holidays cancelled of course but many clients opted to amend their holidays to later dates and different destinations and as the world continues to open up many more people are enjoying their travels again and I am here to navigate the way through all the new procedures to ensure your holiday runs safely and smoothly.

With such a far-reaching crisis as this, any clients with holidays booked with me can rest assured that their money is safe and I will continue to work tirelessly to ensure your travel arrangements are handled efficiently and effectively so that you can enjoy your holiday safely and make those all important memories.

It is fantastic to see my clients travelling again so whenever you are ready to think about travelling again, and whatever your enquiry, I really would be delighted to hear from you to see if I can help you with your future travel plans. I very much understand that we spend so much of our life working and therefore time away is very precious as well as being hard earned. Therefore I would consider it a pleasure to help you plan and book your holidays.

Joanne

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

VIVA LAS VEGAS!

21 June 2013

Every year Travel Counsellors take an elite group of Gold Travel Counsellors away for a fabulous conference weekend overseas. In 2010 the destination was Las Vegas! I had been to Las Vegas several times before but it had been 7 years since my last visit so I was interested to see if things had changed. We stayed at the fabulous 5 star Encore Hotel which is wonderful. Located on the famous 'Strip' it has its own golf course, lots of swimming pools, and a fabulous selection of restaurants and designer shops. My favourite hotel in Las Vegas has always been the Bellagio and so we made sure we went there for a visit! The dancing water fountains outside are still one of my favourite things in Las Vegas. During the conference weekend we were lucky enough to see the Cirque du Soleil show 'Viva Las Vegas' at the Aria Resort and also the wonderful 'Le Reve' at the Wynn Hotel. We also had a flight on a small aircraft over to the Grand Canyon which was spectacular. On a previous visit to Las Vegas I also flew by helicopter to the Grand Canyon - both spectacular! On another previous trip I went on the 15 minute helicopter flight at night down the Strip over all the hotels as they are lit up and I would highly recommend this. Las Vegas is famous for its gambling and casinos but there really is so much more to the city than that. Most of the hotels have a theme so it is wonderful to spend time wandering around each resort. I love wandering around the Venetian and having an Italian ice cream before having a ride on a gondola along the canals. I also like wandering along the Champs Elysees at the Paris Hotel and enjoying afternoon tea overlooking the Bellagio water fountains. The New York New York Hotel offers a Big Apple experience with some fantastic bars and restaurant. You can also step back into ancient times as you wander around the Luxor Hotel. Las Vegas is a fantastic place to visit for a few days and can easily be included in any USA holiday itinerary. Viva Las Vegas!

WASHINGTON D.C.

20 June 2013

My husband, young son and I have recently returned from our first trip to Washington DC. We arrived on an Amtrak train from New York which was so much more convenient than flying. We were able to sit back and enjoy the three hour train journey and enjoy the scenery along the way. We stayed at the Hay Adams Hotel which is a wonderfully elegant and historical hotel right across the street from the White House so it’s in a fantastic location. As our time was limited in the city we wanted to make sure we saw as much of the sights as we could so we opted to take the open top bus tour around the city. It allows you to hop on and hop off at any of the numerous stops and I highly recommend it - we saw everything that we wanted to see including the Jefferson Memorial, US Capitol Building, FDR Memorial and the Lincoln Memorial. We then crossed the Potamac River to the Pentagon and then went to the Arlington National Cemetery. This was one of the highlights of our stay in Washington as it was very beautiful and very moving. I would highly recommend a two or three day break in Washington as the city has so much to offer. It’s a really lovely city full of culture and history.

NEW YORK NEW YORK!

20 June 2013

New York New York - so good they named it twice! And I certainly agree with that statement! I have been lucky enough to have visited New York many times; in fact my most recent trip was my ninth time in the city, although I had not been since 1999 so I was keen to see if the city had changed since 9/11. The answer is no, it is still an amazing city! I decided that, as this was my husband’s first trip to New York and we also took our 3 year old son, the best way to ensure we saw as much of the city as possible was to do one of the open top bus tours, of which there are many on offer. This was the best decision I made as on this trip to New York I saw far more of the city than I have in the past. The open top bus allows you to hop on and hop off at almost 50 stops around the city. We stayed at the Grand Hyatt near Central Station which was a great choice as it is away from the hustle and bustle of Times Square yet only a few blocks away so is very convenient. My favourite thing to do in New York has always been to just to find a seat and watch the world go by in Central Park - a wonderful area that you just don't expect to see in such a busy vibrant city. We took a horse drawn carriage ride right into Central Park which is always great fun. Our 3 year old son loved his visit to the FAO Schwarz Toy Shop near Central Park! The last few times I have been to New York I have always been up to the top of the Twin Towers so it was very emotional to visit the Ground Zero 9/11 Memorial for the first time. It is a really beautiful tribute of remembrance. We then walked through Battery Park and took one of the many ferries that take you out into the harbour and around the Statue of Liberty. Unfortunately since last year’s hurricane, the Statue of Liberty remains closed whilst they repair the damage but seeing it from the water always gives me goose bumps. It’s such an iconic sight and the city skyline with all its skyscrapers is also one of the highlights of a visit to the Big Apple. We made good use of the 48 hour open top bus tickets and saw famous sights such as the Empire State Building, Rockefeller Centre, United Nations Building, Times Square and Broadway, the Guggenheim Museum and the Museum of Modern Art. We also managed to go over the Manhattan Bridge to Brooklyn and as this was at night-time the views back over the Brooklyn Bridge over to Manhattan were just fantastic. We also had time to visit the area north of Central Park which is Harlem – there are some beautiful churches there and a real vibrant community spirit. It was my ninth visit to New York and I loved it just as much as the first time - here's to my next visit!

MALDIVES - PARADISE!

20 June 2013

I had always dreamed of going to the Maldives and that dream finally came true in September 2008! At 11 hours flying time it is quite a long flight, but it is very much worth it when you finally arrive. The first impressions as you see the amazing aqua blue of the sea and the amazing white beaches is wow - it really is paradise! We stayed at the island of Olhuveli first and our accommodation was a beach villa which was fantastic as you open the patio doors and step straight out on to the beach - wonderful. It is rated as a 4 star but it is a very high standard for a 4 star. The meals were very good and it has an option for all-inclusive. The next stop was one of my favourite hotels and I have booked many clients of mine to this resort - the 5 star Taj Exotica. I stayed in a water bungalow with its own plunge pool which was just out of this world - definitely the wow factor here! The island has one of the largest lagoons in the Maldives and there is even a small sand bank that you can walk out to. The food at the Taj Exotica was exceptional. We then travelled on to the island of Baros and again this is one of my favourite islands and I have sent many clients here and they have all loved it. It has beautiful soft coral sand and the most clear aqua blue lagoon imaginable. There is a great bar at the hotel which is great to meet new friends. All in all a very romantic island and one which I would definitely love to go back to. On our last day in the Maldives we were given a real treat - a luxurious speedboat to the very stunning 5 star resort at Huvafenfushi. Such an amazing resort and it is home to the only underwater spa in the Maldives. We had an amazing lunch on the paradise beach. It really was a mesmerizing end to a wonderful week in the Maldives. I have travelled to many stunning places around the world but the Maldives is probably the closest thing to paradise I have experienced so far - the perfect honeymoon destination!

My customer stories

Sent by DAVID ELEY

Joanne is a First Class travel consultant. Extremely knowledgeable. And very helpful in all aspects of the industry. Could not wish for a more friendly and helpful person TOP GIRL

Sent by THOMAS CUMMINS

Fantastic! Joanne makes everything so easy!!! Would recommend (and have done! ) to anyone!

Sent by SARAH CARR

Joanne is always warm and friendly, with great knowledge and contacts. She makes good suggestions and helps in resolving any difficulties that arise while we are travelling. We have been working with her for years and she is completely fantastic!

Sent by SUSAN KILPATRICK

Fabulous service as ever from Joanne! Thank you.

Sent by JOANNA MCDONNELL

Joanne has booked a number of holidays for us- very competent personal service- replies to emails almost immediately!

Sent by ANDREW Stanley

Hi Joanne We had a brilliant Valentines weekend in Budapest I know it was a spur of the moment call to you but it couldn't have been better - and all booked very short notice Thanks again Andy

Sent by PATRICIA MITCHELL

Incredibly professional, gives brilliant advice and always goes that extra mile to organise amazing holidays. Highly recommend.

Sent by RICHARD USMAR

Joanne is the best in travel business. Great service for almost 20 years!

Sent by CHARLES DANIELS

Always amazing service, thank you.

Sent by MELANIE GINSBERG

Having known Joanne now for the best part of nearly 20 years, she is always the absolute best!!

Sent by IAN DEVAN

As always, a pleasure to deal with Jo when arranging my travel plans.

Sent by JULIE RENNIE

Best travel agent ever used - so thorough, so knowledgeable and absolutely understood what we like/want and suggested things accordingly. Really worked hard to get us the best deal too.

Sent by SUSAN WEBB

Joanne is fantastic. We have never been disappointed with any holiday she has booked for us.

Sent by BRIAN HAMBLIN

Always top service

Sent by RICHARD HILL

Great service and response times. Suggests ideas which is really helpful, and has great knowledge of how things work. Thanks Joanne.

Sent by Trevor Still

Score out of 10? Wait ... You dont have 11 ???!!!!??

Sent by ANDREW HILLERY

Joanne always super helpful and responsive with great suggestions

Sent by CAROLINE KEY

Joanne is fantastic. We have used Joanne several times now and she understands what kind of activities we would like. She plans everything for us, so we get the best out of our holiday. She goes above and beyond, can’t wait for next years holiday!

Sent by PATRICIA SHARROCK

She’s amazing in everything she does for us!

Sent by LAURA HART

Super helpful and patient. Lots of options given and made the process easy. Thank-you

Sent by LINDA STONE

We have used Joanne Jackson for many years. Her service, suggestions and advice are always excellent. She has created a number of superb trips for us, recognising the budget we have for the trip. Should there be a problem while we are away, Joanne is readily contactable and available to help.

Sent by ELAINE JOHNSTONE

Always a pleasure to deal with you Joanne.

Sent by PHILIP WILLIAMS

I went to Joanne on the recommendation of Friends, to whom I am very grateful. We are quite demanding clients and Joanne has exceeded our expectations at each request. Very Highly Recommended.

Sent by JUNE HALL

Everything is good I don’t think you could have done anymore Thank you

Sent by Daniel Waters

Joanne never let's you down. Even with a week's notice Joanne pulls a great holiday out the bag. Absolute trust in her.

Sent by PAUL CULLEN

Excellent service, efficient, immediate and effective.

Sent by SUSAN ALEXANDER

Working with TC is a pleasure and nothing is too much trouble to organise or take care for my holiday arrangements.

Sent by KELLY MACDONALD

Joanne was amazing , great service great communication overall amazing service and very happy with my holiday can’t wait would defo book with Joanne again she has also said she will arrange all our trips etc to so that will be a amazing help

Sent by DAVID ELEY

Top service and knowledge from a true Professional travel agent

Sent by MIRRIN DERBY

Joanne Jackson has booked my family’s holidays for the past few years now and wouldn’t book a holiday any other way, I have and would definitely recommend booking with Travel Counsellors x

Sent by MELANIE GINSBERG

Joanne is simply the best! She has been looking after our family holidays for the best part of 15 years. I can't recommend her enough. Whatever the brief, whatever the destination, we always have an amazing time.

Sent by RICHARD USMAR

Joanne Jackson has been booking exotic far away holidays and simple Birmingham Cork flights for me for over 10 years. Her eye for detail and her level of service is outstanding.

Sent by Sarah Carr

We really like Joanne and really trust her to help us with all our holiday and travel things.

Sent by Katie McIntyre

Hi I found Joanne fantastic! It is the first time I have used this service and I shall be using it for all of my holidays moving forward. Joanne took all the stress away, listened to and understood my needs and came up with a great selection of options to pick from. Thank you!

Sent by Joanna McDonnell

We have booked with Joanne on a number of memorable trips over the years. Her advice, when booking ,is insightful and very helpful. We are looking forward to our next trip to Cambodia and Vietnam.

Sent by Ian Devan

As always, superb and prompt service. Nothing is ever “too much trouble” however big or small the request.

Sent by Richard Hine

Friendly and always cheerful

Sent by Martin Pack

Attention to detail. Excellent communication and personal service.

Sent by Michael Cardell

All questions I had were promptly answered within the next day, I found Joanne very helpful and most importantly very patient with me changing many hotels till the right one was found.

Sent by Theresa Martin

Joanne has taken all the stress out of booking a holiday, such a lovely person too !!

Sent by David Brookes

Joanne was a great help planning our holiday and gave us some fantastic options to choose from. Very easy. I would definitely use Travel Counsellors again

Sent by Gerard Carr

I have recommended Joanne to both family and colleagues, the service she provides is second to none.

Sent by Susan Webb

A brilliant experience dealing with Joanne. Always very helpful . Thank you so much!

Sent by Samuel Carr

Joanne is great, diligent, responsive and always happy to help.

Sent by Richard Soper

Joanne is so helpful and efficient she has made my journey across the world really easy.

Sent by Philip Williams

I got in touch with Joanne as a result of a recommendation from friends of many years who had entrusted all of their travel arrangements to her for many years. So will I now after she pulled together a very difficult requirement for me over Christmas and New Year.

Sent by Philip Williams

I got in touch with Joanne as a result of a recommendation from friends of many years who had entrusted all of their travel arrangements to her for many years. So will I now after she pulled together a very difficult requirement for me over Christmas and New Year.

Sent by Tony Macpherson

Very professional and lots of small nice touches.

Sent by Caitlin Gregory

Joanne has been amazing we are so excited for our holiday to Florida and we will be using her again for future holidays!

Sent by Richard Usmar

My travel counsellor isn’t very good. She is outstanding. Great eye for detail

Sent by Katy Allen

Joanne has been amazing, so helpful and extremely professional for booking our family holiday. She has made what was confusing and using different companies an easy process for booking :). Thank you!

Sent by Stewart Wilyman

Joanne has been superb throughout the process from the very beginning, in particular accommodating our personal requests combined with the group booking. Her speed and efficiency in responding so quickly to our individual requirements has made what is often a tiresome procedure a pleasure, and we will most certainly be booking our future travels with her. Thank you.

Sent by Rachel Debenham

Simply the best - highly recommend. Never is there a question too big or small - Joanne is the consummate professional

Sent by Chrissy Addinall

Joanne is so very knowledgeable and understanding of clients requests, wouldn't want to book Florida with anyone else! Joanne went over and above to find what we wanted as we are a large group, she gave us lots of different quotes to suit, after her great advice we were able to go ahead and book. Thanks so much Joanne!

Sent by Charles & Sue Daniels

Absolutely outstanding service given by Joanne ! Once again many thanks.

Sent by Susan Roberts

Joanne is a godsend !! I trust her professionalism entirely . Over the years she gets to know you and your family and tailors holidays exactly to your needs . She takes all the worry out of the booking admin as well as accommodation . Truly amazing . Thank you Joanne .

Sent by Melanie Ginsberg

Joanne has looked after me and my family for nearly 20 years now. We couldn't do without her - she's helped us create some of the most memorable experiences we've had as a family.

Sent by Lois Urmston

Joanne has been so helpful and found just what we were looking for. She’s given competitive rates and good choices. Would not hesitate to use her again or recommend her to our friends /family

Sent by Ian Devan

If i could, i would score 10+. I used Jo since 2006/7, just about every year, sometimes twice in the same year. I think that says everything !! Excellent all round service, each and everytime, thats why i keep coming back !!

Sent by Kay Roache

Always have professional, brilliant service.

Sent by Angela Quinn

Joanne Jackson has been my travel organiser for coming on 14yrs. Nothing is too much trouble for Joanne, she is always at the end of a text, email or phone call. Joanne has been able to change my plans at the last possible minute and not made a fuss. She is an amazing women and I have passed her details to family and friends who all use her now. Don’t know what I would do without Joanne!

Sent by Olivia Still

We love Joanne she’s fantastic

Sent by Katie-Jane Allen

Joanne has been amazing helping us with every aspect of our holiday, I would 100% recommend her to everyone!

Sent by David Eley

Top Travel Counsellor. Always gives top professional advice.

Sent by Desmond Maher

Fantastic support and excellent service.

Sent by Richard Boxall

We find Joanne very knowledgable and always gives clear replies to cover all questions and information we request.

Sent by Bev Jones

Super efficient and knowledgable as always

Sent by Andrew Stanley

Superb service from Joanne - nothing left to chance which is all any of us want whilst traveling, massive help towards maximising the much needed holiday experience 10 out of 10

Sent by June Hall

Joanne was very knowledgeable and very helpful

Sent by Joanna Adcock

Super ! So much advice and knowledge!

Sent by Daniel Millington

Thank you. Couldn't ask for any more. Dan

Sent by Philip McIlwraith

Joanne is always available, makes great suggestions and, importantly, she listens! I was referred to Joanne via a work colleague and would have no hesitation in recommending her to other colleagues.

Sent by Brian & Wendy Hamblin

We always get super service. We have been together more than 10 yrs. Brian& Wendy.

Sent by Laura Shevlane

Fantastic service, helpful, informative and found us just what we wanted. Thank you.

Sent by Gary James

Friendly, knowledgeable, efficient & accurate.

Sent by Laura Stapleton

Joanne Jackson is always professional and knowledgeable. We have used Joanne three times to visit Florida, New York and now Greece.

Sent by Richard Giles

Joanne is simply the best. She will go the extra mile on each and every occasion. I recommend her to every one I know!

Sent by Richard Blacklock

Joanne is always so patient and helping to refine the itinerary, and has great ideas for inspiring holidays

Sent by Zoe Gregory

Joanne was very quick to respond to any questions. She was very helpful . Suggested different options . And nothing seemed too much for her. Would highly recommend her .

Sent by Susan Webb

Superb service from Joanne Jackson. We will definitely continue to use Joanne. Thank you Sue

Sent by Susan Alexander

Joanne as always just got on and sorted out my holiday and came back so quickly confirming everything was booked. Its also great when travelling as you are always reassured that she is at the end of a phone if you need anything. Fab service!

Sent by Catherine Hart

Really responsive. friendly and helpful. It's always a pleasure to make use of Joanne's services and I would never hesitate to recommend her.

Sent by Jane Derby

If I could score higher , I would . Fab service from a lovely , friendly lady, that makes our holiday bookings easy, very efficient service and will continue to book with Joanne for the foreseeable. Thank you Joanne x

Sent by Martin Pack

10 is not high enough. I am a COO of an Analyst and Consulting company that specialises in Customer Communications Management and Customer Experience Management. I know a thing about Customer Experience and how that is shifting to Total Experience (TX) You can instantly tell when a person is part of and proud to represent a company and Joanne is a model example. Exceptional experience. Thank you.

Sent by Clair Matthews

Joanne goes above & beyond! Highly recommended.

Sent by Thomas Cummins

Always excellent!!!

Sent by Andrew Hillery

Joanne is always on top of everything and a delight to work with.

Sent by Susan Roberts

If could do more than 10/10 then Joanne deserves it . Full of ideas and suggestions , helpful , professional and knowledgeable. Would never ask anyone else for advice or bookings . Thank you Joanne x

Sent by Sarah Carr

Joanne is amazing - warm, friendly, efficient, responsive, knowledgeable and fun. We have been working with her for years and she has been fabulously helpful, supportive and responsive.

Sent by Helen Plews

Joanne was knowledgeable and efficient, very happy with the service received

Sent by David Eley

Very professional lady knows what she is talking about Superb knowledge on all kinds of travel best travel person i have ever spoken to . Would not go to anybody else.

Sent by Anne Marie Brandon

Total efficiency with any requests. Joanne always goes above and beyond with her efforts to get the perfect holiday.

Sent by Andreas Loucaides

Excellent friendly service thank you Joanne

Sent by David Payling

Joanne is superb! Very professional helpful and personable.

Sent by Sarah Vaudrey

This is the third time we’ve used Travel Counsellors and the second time Joanne has organised a trip for us. We usually have an idea of a country we wish to visit and perhaps a few activities we’d like to do and when we want to go. The rest Joanne puts together for us and then the fine details are tweaked until we have an epic adventure. We’ve had some amazing trips and all with peace of mind of knowing we have backup if anything goes awry, which is increasingly reassuring in light of the recent pandemic.

Sent by Carrie Key

Excellent service by Joanne. Tailor made holidays & Joanne works hard to ensure we have everything that we want & need to make every holiday special for us.

Sent by Rachel Debenham

Joanne is amazing I would recommend her every time. She is the best in the business. Highly recommend every time - 5 stars!

Sent by Philip McIlwraith

Very responsive, great ideas and secured the whole holiday at a competitive price

Sent by Nish Sivagnanasundaram

Excellent service from Joanne, will be using the service again!

Sent by Susan Roberts

Wouldn’t go on holiday without Joanne booking everything for us . She makes it worry free It’s concise thorough and the best. Every detail covered from leaving home to returning . Thank you so much Joanne .

Sent by Linda Stone

Excellent service. Always responsive to requests and queries.

Sent by Gerry Kelly

Joanne has the patience of an Angel as I must have changed my mind and holiday plans umpteen times and even changed continents at one time but throughout Joanne gave perfect advice and options etc and as usual we went back more or less to the very first holiday she had highlighted to me which i should have listened to in the first place LOL , but as i say always a pleasure to deal with and first rate ideas and advice

Sent by Richard Usmar

Joanne is the most amazing travel expert - never ceases to amaze me, spends my money like a millionaire but the end results have been super. She really is the best!

Sent by Richard Usmar

Joanne is a star

Sent by Melanie Ginsberg

As always, Joanne has come up trumps with a fantastic trip for our family. Everything organised to perfection and the attention to detail is second to none ??

Sent by Kay Roache

Joanne has been extremely helpful. The person who was organising our trip to the states and was liaising with Joanne decided to pull out, Joanne has been able to help us all out & make the process easy for us to follow. With the ‘Covid’ situation.

Sent by Martin Pack

You need an 11 option…absolutely brilliant

Sent by Zoe Gregory

Joanne has been extremely helpful with booking our holiday.Offering lots of advice & Knowledge. Always answers any queries promptly.

Sent by Sany Sadiq

Joanne was brilliant, I wanted to surprise my wife and needed the holiday booking in place quite quickly. She managed to arrange everything for me from flights to hotels and transfers within 1 day. I got quick responses to my queries and even after I had booked she emailed to recommend ways to make the most of my stay. She also made sure child seats were the correct size for the transfers, which can be overlooked quite easily which shows her level of care. Thank you Joanne I will definitely be using your services in the future and would recommend you to friends and family.

Sent by David Alexander

Joanne has been our Travel Counseller for over 20years and we have had marvellous support through out and will certainly not change. We have also recommended mores than 20 new clients who have also been delighted with the service Joanne provides

Sent by Steve McKuhen

Always very efficient and always delivers

Sent by Matthew Hansell

Service is always excellent, always efficient with the client being and their requirements being top priority. Thank you.

Sent by Bob Collins

I had to change my mind over choice of holidays and Joanne was so patient and efficient. Thanks Joanne, looking forward to Cape Verde.

Sent by Susan Webb

Amazing and helpful service from Joanne. I have already recommended Joanne to a few friends.

Sent by Anne Marie Brandon

Joanne has been fantastic in all our dealings with her. No matter what problem arises she is on top of it. She is right on top of information regarding requirements for travel and advising on any changes as they happen. Just brilliant.

Sent by Richard Giles

Joanne, is and continues to be amazing

Sent by Alan Dodson

Excellent service, knowledge and attention to detail,! Joanne is patient, professional and friendly. We have used her on numerous occasions over the years, and had some fantastic, memory making holidays. We have recommended her to several friends, whom all have had similar experiences. She is always our go to when thinking about our next adventure!

Sent by Michelle O'Neill

Joanne was superb. Her knowledge of the area, activities to do and places to stay made the choice easy. She has made the experience a delight. And we will be back for future destinations.

Sent by Nicola Scaresbrook

I can always trust Joanne to help us find our dream holiday, She’s always full of great ideas and nothing is too much. She is there to help with every step of the booking process making it so easy., especially in Covid times!!

Sent by Ronan McCurtin

Joanne is amazing. Nothing too much trouble. Great advice given for our trip!

Sent by Jane Derby

Superb service. Joanne Jackson has booked holidays for myself, family and friends and we have received the best of service from Joanne. Would like to thank her for making going on holiday effortless for us the travellers, everything runs like clockwork. Nothing is a problem for her to deal with. Will continue to use and recommend Joanne in the future.

Sent by Charles Daniels

Excellent service.

Sent by Rachel Debenham

Joanne is fabulous she is the best there is. Efficient knowledgable and above all kind. Thank you

Sent by Elaine Johnstone

Joanne, makes it all so easy, the service provided is excellent! Thank you.

Sent by Andrew Hillery

Joanne is always super helpful - nothing is too much

Sent by Anthony Macpherson

Joanne has been very professional, accommodating and extremely pleasant in all my dealings with her

Sent by Beverley Jones

Fantastic knowledge, excellent support in such a challenging year for travel. Would 100% recommend Jo!

Sent by Martin Pack

As always with Joanne, it is a true customer experience. As with any relationship with someone you want a trusted advisor. I trust Joanne completely when it comes to taking my family and friends on any holiday Joanne has researched and booked for us. Why would you book elsewhere ?

Sent by Susan Fisher

Joanne goes above and beyond and is always on hand to support even whilst you are away. She works round the clock to ensure everything goes smoothly

Sent by Elaine Wood

Joanne always helps and offers great advice. We trust her and she is fantastic at her job. We've had some truly amazing holidays thanks to Joanne's expertise. We can't thank her enough.

Sent by Rachel Debenham

Joanne was brilliant nothing is ever too much... just brilliant

Sent by Olivia Still

Joanne is brilliant and beyond helpful!

Sent by David Eley

Top service from a most experienced and professional travel agent. The best in the business.

Sent by Ian Devan

I have in the past, and will continue to do so in the future, recommend Jo because of the superb attention to detail and unfaltering commitment to giving her customers 100% each and every time. I have dealt with Jo for over 10 years, and base my recommendation on my experiences.

Sent by Jane Derby

Definitely a ten out of 10 for Joanne. Nothing is a problem for her, has made our holiday bookings hassle free and everything is done to perfection. Always quick to reply to any questions and gives lots of helpful information about our holiday choice. Will be booking all our future holidays with Joanne. Friendly and efficient service. Thank you !

Sent by Gary Dwyer

As usual a first class service from Joanne.

Sent by Vicki Maddison

Joanne has been brilliant told me about places I wouldn’t even think about going can’t wait for my holiday , flight to Hong Kong 10 night bail 3 nights Ubud. Thank you.

Sent by Patricia Sharrock

Joanne is wonderful to deal with! She is inventive and very good at guessing our thoughts! We would never consider using anyone else!

Sent by David Eley

Superb professional advice and extremely helpful. Goes the extra mile

Sent by Susan Still

Joanne is a fantastic help with organising all of our holidays. We would be totally lost without her.

Sent by Andrew Stanley

Excellent service, extremely thorough

Sent by Susan Webb

Fantastic personal service will definitely use again

Sent by Susan Fisher

Joanne was amazing she managed to put together a fantastic holiday for me and my friend I will definitely be recomending her to my frienda and family. I will definitely be using her again

Sent by Andrew Stanley

Joanne was a breath of fresh air as a travel consultant and without a doubt made the whole 'arranging a holiday' experience very enjoyable, she was unbelievably efficient through out the whole process

Sent by Aman Bhargava

Joanne has great experience and I have referred friends and colleagues to her over the years. She has ability to advise and get great deals too

Sent by Caroline Key

We’ve used Joanne for a few holidays now and love the fact that she understands what we are looking for in a holiday. All have been tailor made for us and all have been fantastic. Joanne goes the extra mile with special touches of anniversary cards and gifts, to make the whole experience just that little bit more special, a big thank you from us both

Sent by Susan Roberts

Always really helpful and professional with an amazing knowledge of travel

Sent by Carole Fallows

Excellent service, fast response and very helpful. Will definitely be asking Joanne to help us again.

Sent by Elaine Johnston

I’d give a 20 out of 10 as a score as Joanne has been fantastic and I’m looking forward to a easy run up to this holiday.

Sent by Andrew Hillery

Joanne always has great ideas and suggestions that make a holiday experience unique

Sent by Helen Bailey

Friendly, effective and regular communication - Joanne makes us feel full of confidence that our holiday will be every bit as special as we hope it will be

Sent by Alan Spence

Joanne is very good at what she does and she does it with a smile.

Sent by Laura Shevlane

Hi Joanne, I just wanted to say thank you so much for organising our dream holiday. We absolutely loved it. Your customer service was superb and everything was so well organised. The biscuits were delicious and a lovely surprise aswell! Thank you again, I wouldn't hesitate to recommend you to everyone!

Sent by Anne Marie Brandon

Always get efficient and friendly service from Joanne. Her recommendations have always been fantastic.

Sent by William Quinn

Very quick responses to all questions via e-mail Gave me alternative options, regarding routes, and price. Had already anticipated the size of vehicle required for our transfer, due to the amount of luggage. Having dealt with ‘Outdoor Activity’ style holiday companies by myself, I found them difficult to deal with. Joanne seemed to sort everything out far quicker than If I had dealt with them direct.

Sent by Jane Derby

The help and advice received from Joanne was exceptional, always quick to reply to my questions and offering helpful advice. Feel so relaxed now holiday is booked as I feel Joanne has everything to hand. Thank you Joanne.

Sent by Sarah Carr

I always tell my friends about you Joanne, and they refer to you by name! You are amazing, so supportive to us. We know we can rely on you to help us out and respond to us promptly if we need to ask your advice or support while we are away. You are a star.

Sent by Shelley Kitchen

Joanne really listened to what we were looking for and needed as a Family of 5. I am very pleased with what we have booked and the whole family are so excited to get there now!! I would definitely recommend Joanne to my friends and family.

Sent by Caroline Key

We would totally recommend Joanne our Travel Counsellor. She is the second counsellor we have used but Joanne made our last trip to Singapore, Borneo and Kuala Lumpur amazing. When we was booking, Joanne gave us all the details on best hotels, transfers and trips. She made sure everything little detail had been completed for us. We had the best holiday for our anniversary and we have now booked our second trip with her because of outstanding service we received last time. Big thanks Joanne

Sent by Daniela DiMare

Great honest, personal and tailored service.

Sent by Martin Pack

As always, we test Joanne’s knowledge, professionalism and patience to the maximum. Always helpful, always delivers. The only person I trust to get our holidays.

Sent by Charles Daniels

Absolutely first class brilliant service

Sent by Gaynor Edwards

Very helpful, I couldn't have put together a holiday that Joanne has done for us. She has sorted everything out and always been there to answer any questions that I had. Very reliable would definitely recommend her.

Sent by Patricia Sharrock

Joanne is amazing, very efficient and helpful. As well as acting upon our requests, on numerous occasions she has made suggestions which we have accepted. Without fail, these have enhanced our enjoyment of the holiday and were things we would not have considered otherwise. We cannot speak highly enough of her.

Sent by Paul Robson

The service that I have received to date from Joanne, has been excellent.

Sent by Stephen Gibson

Joanne provided excellent service throughout with very professional communication. The presentation of the quote was exceptionally impressive. I will certainly be recommending Joanne to my friends

Sent by Robert Hughes

Joanne is very efficient, helpful and one can completely rely on her to get things done correctly. Glad to have found her.

Sent by Radhika Bhagat

Fantastic service. Joanne was very patient and flexible. Found us a wonderful hotel in Sorrento - would definetely come back to her for our holiday planning and recommend her to friends.

Sent by Joanne McDonnell

Very helpful- prompt answering my questions and sorted quite a complicated trip

Sent by Brian Hamblin

I only went for 10 because you did not have a 12.

Sent by James Ellis

I found Joanne incredibly helpful, I have been dreaming of a holiday to New York for years and Joanne has taken care of everything, Flights, Hotels, Bus and boat tours all under my budget. Couldn't be happier with the service I have received.

Sent by Martin Pack

There is no one better than Joanne at Travel Counsellors. Our every holiday needs are taken care of. A true professional.

Sent by Andreas Loucaides

Joanne has always been excellent and would recommend her always.

Sent by Pauline Savage

Always organised to perfection, never disappointed

Sent by Ian Devan

10+ would be a more appropriate score, first class experience, as always.

Sent by David Eley

Fantastic service from a Very knowledgable person. One of the Best in the business

Sent by Patricia Sharrock

Absolutely 100% Joanne is fantastic and has looked after me and my family for many years. She is very efficient and perceptive and understands our needs perfectly. We would all highly recommend.

Sent by Mary Carmichael

Joanne is excellent whether your booking a holiday, or just flights or even a hotel she is always so helpful and goes that extra mile. Joanne provides excellent customer service, all her little touches make you feel such a valued customer. My family and friends use Joanne and I would highly recommend her to anyone.

Sent by Katrina Carr

I love Joanne!

Sent by Craig Joseph

Quite simply the best, thank you

Sent by Susan Roberts

Joanne has again been very helpful and sorted out our big family holiday. 12 of us, 3 different generations and found us a holiday to suit everyone. Thank you

Sent by Susan Still

As always a truly fantastic service. Many, many thanks.

Sent by Carrie Key

We use Travel Counsellors for our haul holidays. Joanne has been excellent in her knowledge & guidance throughout our planning of our holiday. We like that the hassle has been taking out of booking our holiday. it's so nice to speak to someone who knows what they are talking about. Big thanks Joanne, we will definitely be using you

Sent by Martin Pack

If there was an 11, then I'd pick that score. Their is no-one better at advising, arranging, amending your travel plans than Joanne.. simply the best

Sent by Lauren Sharrock

Joanne is always fantastically helpful and goes above and beyond what is asked of her. In booking this particular holiday I was very indecisive and Joanne provided option after option that fulfilled all my requirements and we have now booked another wonderful holiday through her. My family have used Joanne for a significant period of time now and we wouldn't dream of going anywhere else.

Sent by Andy Hillery

I have referred many friends to Joanne as she always provides such a great service.

Sent by Richard Giles

Joanne is always fantastic and a pleasure to deal with. Nothing is too much trouble, best deal best service, it doesn't get better. She also has intimate knowledge of locations and understands my requirements.

Sent by Nick Jones

We were very happy with the level of service we received from Joanne and her advice was very much appreciated

Sent by Mani Nijhar

Fantastic service and advice as ever

Sent by Anne Marie Brandon

Excellent service - Joanne sorts everything down to the smallest detail to make sure of a fantastic holiday.

Sent by Angela Quinn

Joanne is fantastic at her job, she does more than is expected of her. I can't rate her highly enough.

Sent by CAROL BOLLAND

I have already recommended Joanne on to my sister and another friend. she is excellent at what she does and came up with some great options for me and my family.

Sent by David Eley

Fantastic service from an extremely well travelled knowledgeable person. Could not be more helpful. Would NOT use any other company.

Sent by Jim Monks

I find that the service that we received has been excellent. The added extras that Joanne puts in makes a nice surprise from the usuall travel agents I feel she goes that extra mile to make your holiday and the people involved in the holiday just that little bit more special

Sent by Pauline Savage

I'm always confident the holidays Joanne organises for me and my family are personal to us and just what we are looking for, therefore perfect in every way.

Sent by Paul McLean

Joanne is excellent. Patient. Responsive. Understanding. Truly professional. She organised a brilliant holiday for us last year, so no hesitation in picking up the phone again to her this year. Very happy.

Sent by Vanessa Clayton

Absolutely wonderful service provided, above and beyond expectation. Couldn't be more pleased or satisfied. Marvellous !!! will be a returning client and will be highly recommending to friends and family.

Sent by Christopher Savage

Brilliant service, very detailed quotes with lots of useful information that really helped to make our choice. Would recommend to all my friends and family

Sent by Gerard Carr

Since using Joanne Jackson to book our Disney holiday last year we have recommended her to family and friends, her detail to our booking was second to none, in fact she's in the process of booking our Disney holiday for next year. I can't speak highly enough of her.

Sent by Richard Usmar

Joanne Jackson is excellent. Best service you can wish for.

Sent by Olivia Still

Hands down the best service myself and my family have ever had!

Sent by Nichola McGuire

Joanne is always super helpful and always has us all organised for going away. I really dont know what we did without her! Excellent customer service, would highly recommend!

Sent by Carl & Lianne Simmonds

Thank you for your help booking our holiday. Quick responses to emails, very helpful advice and great suggestions for activities/things to see.! Would def recommend! :)

Sent by Robert Hughes

My daughter introduced me to your service - so I've followed on myself with confidence

Sent by Clive & Linda Stone

My wife and I have had the pleasure of dealing with Joanne for many years, She provides a superb, imaginative, professional cost efective service. I was in India when my mother was taken critically ill. Within 2 hours she had coordinated 3 flights 2 major transfirs enabling me to return home within 16 hours. We cannot speak highly enough about Joanne.

Sent by Martin Pack

Shame there is not an 11 as 10 does not seem high enough for what Joanne does for me and my family.

Sent by Alan Dodson

Yet again Joanne has delivered! I know that I am not the easiest customer, but she always inspires us when I give her very little to go on! She recommends itineraries, and has experienced many of her recommended ideas herself. In summary, one very happy customer!

Sent by SUSAN STILL

Absolutely fantastic service as always. Thank you.

Sent by Alan Spence

I always find Joanne extremely helpful and knowledgeable and a pleasure to deal with.

Sent by David Alexander

We holiday 3 times a year and have only ever used Joanne's expertise ,advice and her experience for the last 12 years. We would not choose any one else to provide our holiday with such success as Joanne has done. Also we have recommended Joanne to numerous people who have used Joanne's skills to provide their holiday comfort and safety.

Sent by Susan Roberts

Joanne has been amazing. Sorting out for us a really complicated trip. She was determined & professional & we would always use her knowledge & professionalism. Thank you Joanne

Sent by Ian Devan

I will continue to recommend Jo and travel counsellors, due to the excellent first class service that I receive every time. The attention to detail and background work, along with sound advice makes choosing the best personal option a pleasure.

Sent by Craig Joseph

If there was an option to score 100 I would. Joanne is amazing in every way, her attention to detail, knowledge and overall attitude of 'nothing is too much trouble' is phenomenal. Thank you, thank you, thank you.

Sent by Elisa Perna

Very pleasurable experience takes the stress out booking holidays. I will highly recommend Joanne to others.

Sent by Pauline Savage

All my holidays have been personalised to my liking and therefore perfect!

Sent by James Hudson

I would definitely recommend Joanne as her knowledge on our location was excellent and she understood our requirements.

Sent by Susan Daniels

Always excellent service and advice.

Sent by Sarah Carr

We think Joanne is fantastic!

Sent by Paul McLean

Very easy, very smooth, and very good. The first time I've ever used an agent in any form for my personal travel. I'm really picky so struggle to trust anyone other than myself to get things right. Joanne got everything right first time so couldnt be happier.

Sent by Craig Joseph

Working with Joanne is a pleasure, nothing is too much trouble and the attention to detail and patience is second to none, thank you.

Sent by Kerry Parker-Bell

Hi Joanne Thank you so much for the wine:) you have thoroughly spoiled us. It was the most amazing thing we've done together since having children. You made the whole process easy and totally worry free. We will be back to you with our next holiday and I will be recommending you to everyone because you are Fabulous!! KERRY x

Sent by David Alexander

After 15 years of having our holidays all over the world organised and delivered by Joanne Jackson I have no problem in awarding a mark of 10. Joanne is first class at her role for Travel Counsellors.

Sent by Martin Pack

If I could score 11 out of 10, then I would give that as Joanne is the most attentative person I know and we value both her knowledge and professionalism immensely. Joanne is now used by many members of my family and friends!

Sent by Alan Dodson

Very helpful! I have put her under a lot of pressure, and she always comes up with the goods!! Some great ideas that we wouldn't have considered, and nothing has been too much trouble for her! I am sure we have been one of her most testing clients, and she probably dreads the calls and emails, which says everything really, she has never once faltered and we have used Joanne on numerous occasions and as such would highly recommend and use again! One very happy customer!! :-) Alan

Sent by Angela Quinn

The level of service that Joanne gives not only to myself but to my friends is outstanding. There is nothing that is too much trouble. Even when Joanne is on leave herself she is still contactable. Her commitment is fantastic and she always comes up with something special when it's asked for. I love dealing with Joanne. She is so friendly and accommodating.

Sent by David Kilpatrick

Joanne has always provided an excellent service, not just in advising and booking our travel, but also providing vital emergency assistance in extreme situations, above and beyond the call of duty. I have no hesitation in recommending her to friends and colleagues.

Sent by Michael Bland

Just to let you know we are safely back from our trip to Lake Garda. We had a wonderful time and the weather was far better than the forecast suggested. The Grand Hotel Gardone Riviera is up there with the best we have stayed in. The staff were brilliant and our room had a proper lake view so we were able to have our meals on a terrace only feet from the shore. Thanks again for all your help, it was absolutely superb.

Sent by Betty Robertson

My husband and I would like to send a big ‘Thank You’ for the wonderful arrangements you made for our trip to Boston. It all went so smoothly and you did a great job. We had a wonderful time and it was nice to meet my husband’s cousins for the first time as I have only written to them for over 40 years. Thanks a million Joanne.

Sent by Amanjit Dhami

Thanks for organising such a fantastic honeymoon! It was truly a dream come true, exactly what we had wanted.

Sent by Kathleen Lingham

I know Terry has already thanked you, but I wanted to say what a super job you did for us on our holiday. We had a wonderful time and this was in no small measure due to your work in booking such good and diverse accommodation. The Westin Kierland for our last 3 days was superb and just what we needed at the end of our 3 weeks of travelling. Thank you so much Joanne as always. P.S. Thank you also for the bottle of wine on our arrival home!

Sent by Jane Wolfenden

Thank you very much for all the time and effort you put in to planning our amazing honeymoon to Thailand, Vietnam and Cambodia. We had an absolute ball and saw so much. It actually felt longer than three weeks as we did so much, thank you for getting the most out of the three weeks possible! The weather also held out and we experienced only a few tropical downpours but we both enjoyed these. A perfect honeymoon to follow our perfect wedding!

Sent by Aman Bhargava

Thank you for making our last 5 years of holidays a wonderful experience!

Sent by Trevor & Jane Still

Very many congratulations on your anniversary with Travel Counsellors. We have recommended you to many and will continue to do so! Thank you for making all of our various trips so successful - there are more to come! Have a great Christmas and a prosperous New Year!

Sent by Donna Allcock

Thanks for the Christmas card and congratulations, very well done on your 8th year anniversary with Travel Counsellors! I will always remember you for literally making my dreams come true by helping me so much with your advice, patience, expertise and everything you did and booked for me for my 6 month round the world trip. It really was THE best time of my entire life and I would never have done it, or managed so much so well without you - you were AMAZING and I have since recommended you to many friends. I wish you continued success and keep up the awesome work.