Based In Cobham

Joy Sellars

It's Nice To Meet You

Hello, my name is Joy Sellars and I am very proud to be a Travel Counsellor, based in Coham, Surrey. I am really pleased to have achieved Gold status within Travel Counsellors, and am very happy that my clients that have booked with me already, have awarded me with a TC score of 100%.

I got married in 2018, so many of you may know me as Joy Ware.

I have been a travel agent for over 40 years, always for independent companies, and previously was with the Travel Professionals based in Cobham, Surrey. In 2011 they closed their retail shops, giving me this exciting opportunity to become a Travel Counsellor.

I have a real passion for travel, in 2008 I was awarded the “Lifetime Achievement Award” in travel, by ITC Classics, and have been awarded "Homeworker of the Year" award by Carrier three years running.

I have great personal experience of many destinations, my favourite being the Caribbean, where I have visited many of the islands and resorts. I also love to ski, and again have visited many resorts over all the years I have been skiing. Small ship cruising is another great favourite of mine, along with the Club Med concept. Whatever you are looking for, I have the experience to help you choose the right resort for you.

I will be able to help you find the right holiday, exactly for you, wherever you would like to go. I will make sure we get it right, everytime. With all the latest technology and superb back office support, I have access to all tour operators along with our own special deals, we have huge negotiating power to get the right deal at the right price.

I will make your holiday exceed your expectations, by taking care of all the small details you may not think of. I also have great contacts within the industry and will contact hoteliers before your arrival to let them know I have a VIP staying with them.

Travel Counsellors takes care of all the financial protection, so when booking with me you will have complete peace of mind.

Please, I need your help, remember, the biggest compliment you can pay me is to recommend my services, and unlike the high street, I am always open for business!

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My customer stories

Sent by Richard and Marilyn Jack

Lanark 24/09/2024

Joy has once again done a marvellous job in arranging yet another holiday for us. Her attention to detail concerning all matters ( no matter how small), responsiveness to our concerns and her patient and pleasant manner are first class. Clearly we would have all confidence in recommending anyone to discuss with Joy their travel plans and book with her thereafter.

Sent by Jenifer Goldsmith

New Malden 24/09/2024

Great help from Joy. She listened to our requirements and was super fast and efficient, but not pressurising. Will definitely ask for her help again and will recommend to family and friends.

Sent by LULU TAYLOR

WEST WITTERING 22/08/2024

Joy Sellars is the most amazing travel counsellor. We have used her services on numerous occasions. The recent being a Silver Sea Cruise for next February. We had a few issues with my husband's health so couldn't fully commit until we got the go ahead from the Consultant. Joy was on hand the whole time and also had a lot of problems with the American Silver Sea Office who decided to put up the cost of the cruise without telling Joy. She was on holiday and dealt with it all. To us that is true professionalism. Thank you Joy, we will 100% recommend you to all our friends and family and needless to say we will be using Joy's services again.

Sent by Paul Gallagher

Southwater 21/02/2024

Joy is the best travel agent we have ever used, always exceeds our expectations of what great service should look like.

Sent by Gail Nicol

Edinburgh 21/02/2024

Joy has done a group skiing holiday regularly for us & up to 30 others. She organises tables for our meals so we are all together. Also organises access to private viewing of rugby international matches while we are abroad. Well done Joy

Sent by Shona Treharne

Paignton 21/02/2024

Joy has always been so easy to work with, she always goes the extra mile and makes booking a holiday so easy. She replies to emails or returns calls very quickly and when there has been a problem on the actual holiday she is there to help solve it. I wouldn't hesitate to recommend Joy .

Sent by John Johnson

Biggar 21/02/2024

Joy has always done a great job making travel arrangements for my wife and I including flights, accommodation, offering advice on locations and timing. Joy came to us through family and we have had no hesitation recommending Joy to friends, colleagues and clients who have also benefitted from her knowledge, advice and assistance. Joy is amazing!

Sent by Charlotte Hazeldine

Haywards Heath 18/04/2023

We are extremely happy with the service Joy provides. She always goes above and beyond and we feel she really cares about booking us the best holiday she can. We would definitely recommend her service.

Sent by Deborah Baker

Carshalton 18/04/2023

Joy is 5*, she always goes above and beyond to make sure our holidays are perfect, we would thoroughly recommend her.

Sent by EILEEN MACGILLIVRAY

EDINBURGH 20/06/2022

I can't speak highly enough of Joy. She is the best Travel adviser I have ever come across. For me one of the best things about her is her communication. She keeps you updated on what is happening with your booking and it is always her you communicate with so no need to repeat your story and therefore it feels a very personal service. We have had many difficult bookings that without her help would just not have progressed and potentially have ended up costing us more but her polite way to sort things out to your liking is amazing. I constantly recommend her to friends without any hesitation.

Sent by Caroline Randerson

Chalfont St Peter 31/01/2020

I just wanted to say Huge thanks for all your help and expertise in helping us with our holiday bookings - we really highly recommend you and will tell all our friends. All best c

Sent by Maureen B

Oxshott 26/11/2019

Joy is a wonderful Travel Counsellor. She's hard working, kind and conscientious. She pays great attention to detail, and will go the extra mile to ensure your trip runs smoothly. I highly recommend her!

Sent by JAMES ROBINSON

LEATHERHEAD 08/08/2019

Joy always provides what you ask for and more, and she always goes the extra mile to ensure that the whole booking and travelling process is stress free. We can't thank her enough.

Sent by KIMBERLEY ROTHMAN

WEYBRIDGE, SURREY 03/12/2018

Joy was very patient in trying to help us with a holiday that we have booked in November for January, so no easy booking! She went back several times to help us with various price points and locations. We are not the most organised, so despite doing the same amount of work on previous occasions and not getting the business, she has always given 100% to help regardless of winning the business. We were delighted to book through her and have the additional comfort of knowing that she is in the background should we need her whilst we are away, unlike booking yourself, where if anything goes wrong you are on your own!

Sent by SANDRA JONES

NORTHAMPTON 01/11/2018

Joy was recommended to us by a friend and she did not disappoint us. Speedy and professional service with additional extras which we didn’t expect, but was grateful for. I know I can be a bit needy, but nothing was too much trouble, I would highly recommend.

Sent by Richard Jack

Lanark 18/10/2018

Joy has been absolutely excellent in all her dealings with us. We particularly appreciated the timely communications she facilitated throughout the booking process. She was always available to answer all our questions and put our minds at rest and then arrange matters with alacrity. We would not hesitate in coming back to Joy for our next holiday and indeed offer our recommendation to others.

Sent by JOHN JOHNSON

LANARK 02/02/2018

10 without any doubt! Joy has always been the best, way ahead of the rest, and a standard of service with friendly advice and help that most advisers could only dream of.

Sent by LOUISE GILGENKRANTZ

HOVE 28/11/2017

Joy feels like my personal Travel Counsellor, her priority remains consistent in ensuring that all travel and all hotels are the best of the best to suit me and my family's needs. Rest assured, this is not an easy task as I am incredibly demanding. I am so grateful to have Joy in my busy life. I cannot be without her - simple as that! Note that we have never met face to face but if you ask my kids, they will say 3 words: WE LOVE JOY! - says it all really!

Sent by Louise Gardham

Hove 23/11/2016

Honestly, I would not go anywhere else! Joy is like my personal assistant, she has taken the time to really understand what I need and manages me better than I manage myself!

Sent by EILEEN MACGILLIVRAY

EDINBURGH 21/04/2016

You feel you are a special customer and that your booking is all important. Almost immediate response to questions and makes you aware of any delays in conformations of bookings and why. You can speak to someone who can then get answers to all of your questions. No hesitation in recommending to others.

Sent by Louise Gardham

Hove 30/03/2016

Joy is exceptional, she knows where I like to sit on a plane, always includes my reward membership numbers by airlines, finds me the best price and is an absolute professional! I highly recommend Joy to anyone who needs to be 'looked after!'

Sent by Fiona Hand

Cobham 11/08/2015

I gave Joy the near impossible challenge of arranging a last minute holiday for 5 adults. Within an hour, she had found the perfect hotel plus flights and 6 hours later we were at Heathrow with all our documentation. She kept in touch during our holiday to make sure everything was ok and checked us in for our return flights. Joy's calm and friendly manner and her attention to detail are second to none. She was simply outstanding and I would not hesitate to recommend her.

Sent by Shelia Willmer

Cambridgeshire 27/05/2015

After our successful tour of Australia that Joy booked for us, she persuaded us to try our first cruise and knew which cabins we would like. We loved it so much we have booked again for next year, and our cruise would not have happened without Joy.

Sent by Geraldine De Rosenworth

Vacharesse, France 27/05/2015

Joy booked us to St Lucia last year and everything was faultless, she made the process so easy, and even though we live in France for most of the year it was such a personal service. We have booked again for Grenada this year, Joy's Caribbean knowledge is extensive, she has been everywhere! We highly recommend her.

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Club Med Valmorel

22 May 2014

Club Med ski is such incredible value for money and if you have children is really the only way to go! It works so well for everyone and with everything included, although it may seem expensive to start with, if you worked out all the extra's you normally pay (lift passes, ski lessons, lunches, drinks etc.) it really is worthwhile. Valmorel is a ski in-ski out location right on the piste. It

Club Med Palmiye

22 May 2014

I love the Club Med concept and really liked this village. As with most of Club Med's properties this one is huge so depending where your room is allocated you could have some walking to do! Basically the resort is split into two parts, the hotel and the village. Personally I preferred the hotel part as the rooms had lovely balconies and you can pay extra for a sea view. The beautiful Zen pool (ad

Four Seasons Kuda Hura

22 May 2014

From being met at Male by Four Seasons staff and being taken on a luxury speedboat to Kuda - we already felt like royalty! Tulio the general manager, greeted us and alongside him were more fabulous Four Seasons staff. We felt immediately at home and enjoyed a gorgeous Lomi. The Lomi drink is ginger, honey, lime juice and mint. Our amazing water villa with private pool was beautiful with amazing

Club Med Palmiye

22 May 2014

I love the Club Med concept and really liked this village. As with most of Club Med's properties, this one is huge so depending where your room is allocated you could have some walking to do! Basically the resort is split into two parts; the hotel and the village. Personally I preferred the hotel part as the rooms had lovely balconies and you can pay extra for a sea view. The beautiful Zen pool (a

Silversea Cruise on Silverspirit

17 June 2013

On boarding Silver Spirit for my Silversea cruise, I knew I was in for a great week just by the welcome we got from the Silversea staff at Piraeus, everybody was in high spirits and very welcoming and when the first glass of Champagne was put in my hand at check in, I knew I had come home! I had cruised with Silversea before, and this was my second time on Silver Spirit which is their newest an

Shandrani Resort & Spa

29 January 2012

Although a long flight to Mauritius, the transfer to the 5 star luxury Shandrani Spa Resort was just ten minutes away from the airport and the welcome was very warm! Check in was quick and easy, with an ice cold towel and a welcome cocktail and the view from the check in area over the pool, with the white sand and turquoise sea beyond, absolutely stunning the Shandrani Spa Resort definitely has th

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

Send me an email 01932979192