I'm Karen, your dedicated personal travel counsellor. I know this industry, having worked in travel for over 20 years. However what makes me the chosen travel counsellor for many is I know my clients!
To bring your holiday dreams to life, you deserve someone who truly cares about your individual needs. Someone who will go the extra mile to provide personal recommendations, have friendly chats about your likes and dislikes, and work together with you to create the perfect trip within your budget. Someone who will be there to answer your questions, even while you're away. With a dedicated personal service, I will ensure your holiday planning is stress-free, your money is 100% financially protected, and your trip is tailored just for you, every single time.
As your personal travel counsellor that’s exactly what I do.
I start by learning about you, your family and what your preferences are when it comes to travel experiences, to ensure you get the best value for your money and a perfect holiday. When you are ready to book, I make all of the arrangements for you - all the bookings with airlines, hotels, cruises and experiences in your destination.
I offer a flexible service not restricted to office hours, I can connect with you either over the phone, via email or if you live locally, I can even meet with you over a coffee. You can rest assured in the knowledge that I will find the holiday that is right for you! And of course, my services don’t stop when your holiday starts. While you are away, if you need anything at all, I am only ever a phonecall away.
Please feel free to contact me with any enquiries for your next trip. I am here to make your travel ideas a reality !
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
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My customer stories
Sent by Kim & Chris Cameron
Glasgow 01/04/2025
Karen really helped us discover what we wanted to do for our honeymoon after months of indecisiveness! Her knowledge and patience was fantastic, she really listened to what we wanted and presented different options, even though we changed our minds a few times. We have booked with Karen and cannot wait for our honeymoon in June! Knowing that Karen will take care of everything for us gives us piece of mind especially after a bad experience with a large travel agency for our wedding in the past.
Sent by ALISON CRANMER
GLASGOW 21/01/2025
Karen did an absolutely first-class job booking our trip to New York. A superb travel schedule, wonderful accommodation, and itinerary. We packed in so many different experiences and amazing dining options. Karen supported us superbly prior to departure and throughout our stay - very highly professional. Exceptional. Karen made a great trip a truly wonderful experience. Very highly recommended. Thank you, Karen. Alison and Fraser.
Sent by Glen Impact Signs
Glasgow 23/12/2024
Our trip from start to finish went like clockwork. Everything which we were told would would happen pick ups timings all went to plan. Cant thank Karen enough for organising the complete trip. Will defo be using again for future trips
Sent by Innes MacLeod
GLASGOW 23/12/2024
Karen arranged a trip to Berlin for 8 of us. She organised everything including flights, hotel and transfers not only to and from airport but also to an event. She ensured everything went like clockwork and through her app made sure we were up to date with everything all the time. On the day of our departure she sent over fast track passes as a gift she truly thought of everything. Brilliant service !!
Sent by Brian Gray
Glasgow 23/12/2024
Fantastic Vietnam and Cambodia
We were looking to go a trip to Vietnam and Cambodia and got a recommendation to try Travel Counsellors from a friend. We made contact with Karen Durie in Glasgow and from then on it was a dream. The trip was tailored to suit our needs and what we wanted. The hotels were in great locations and all had very high standards and the trips arranged were amazing. The organisation and the communication when we were away was excellent and if anything happened or changed we were informed immediately.
We will definitely use the company again and Karen for the 5 star service. .
Sent by Alma Bruno
Glasgow 09/11/2024
Karen's service was first class !
Karen's service was first class, she guided us through every step of planning our trip, was very helpful, patient and gave us great advice.
I will definitely use Karen to book all my holidays in the future. X
Sent by Jane Scott
North Berwick 21/06/2024
From the offset the advice and support given by Karen was outstanding. She has so much experience to offer.
She arranged a trip to the Euros in Germany for us and was on hand 24/7 if we needed anything at all. Karen checked us into our seats in the flights and sent our boarding passes. When we arrived early she had already called the hotel and arranged an early check in and asked for us to have the best room.
It’s all in the little touches.
She was in touch all the way through our travel making sure we had got on that train ok or shuttle bus.
When flying back our flight was delayed due to a presidential flight which stopped all other flights on the runway . This meant we would miss our connection flight from London to Edinburgh . By the time our plane landed in Heathrow Karen had messaged advising what we needed to do. This is so reassuring. She had contacted BA snd had checked airport hotels availability for us and pre booked seats on another flight for us.
On arrival in Edinburgh our luggage didn’t turn up and once again Karen was in touch with the airport and the courier. Her service really is 5 star and we couldn’t recommend Karen enough.
We had a fantastic trip, stayed in fabulous hotels and have already booked another trip with Karen.
Sent by Elsa Kenyon
Glasgow 09/06/2024
Karen has been excellent. Thoughtful, thorough, gone over and above in our holiday planning and making sure all worked to plan while we were there. We couldn’t have put together this itinerary for Vietnam and Hong Kong ourselves - Karen listened to our brief, reached into her network in Vietnam, and crafted a really well put together plan for us, taking a lot of the stresses away. Nothing was too much trouble, from asking for restaurant recommendations to which tailor does the best job in Hoi An.
Thanks Karen, you made our holiday so much more special & hassle free knowing that you were in the background, keeping a watchful eye.
Wouldn’t hesitate to ask for Karen’s help again.
Sent by Elaine Warnock
Glasgow 14/05/2024
Karen provided a fantastic service, she took care of our checkin, seat allocation and printed of our boarding passes, she then sent out 1st class to us . We had asked Karen to recommend a city break . Karen called to go over what we would be looking for in a city break, our likes and dislikes and what our needs were. My husband is waiting on a partial knee replacement and sometimes has difficulty in walking. Karen recommended Prague and took everything into consideration when booking our hotel and the location of the hotel. Our hotel was close to all the main attractions all within walking distance. We stayed in the Art Deco Imperial Hotel which had the Imperial cafe attached we had breakfast there and would recommend it. Trams/buses and trains were easily accessible to the hotel, the trams and buses stopped outside and train was a 5 min walk to the station. Staff at the hotel were lovely and very helpful . Rooms were very comfortable and spotlessly clean, beautiful hotel. Karen had listened and met all our needs, Private transfers were also arranged to pick us up from the airport and take us to our hotel and the same at the end of our stay back to the airport . On arrival to the hotel after checking in we had a lovely welcome letter and some chocolates waiting for us from Karen. Karen also let us know that she would be on hand during our stay should we need anything. Karen checked in with us at the start and the end of our trip to let us know that our flights were on time and to check on our private transfers had picked us up as planned. What a fantastic service Karen and we are looking forward to arranging our next holiday with you, your recommendation was spot on for our needs. Xx
Sent by Angela Matheson
Isle of Lewis 08/05/2024
Karen arranged our girls trip to Vietnam and couldn’t do enough , everything was planned perfectly our planes , pickups , hotels , excursions and much more went without any mishaps making our lifetime trip very memorable and plenty of great memories , highly recommend Karen and thank you so much for all your hard work xx
Sent by IAN STOKES
Glasgow 29/04/2024
What a trip. Nearly 4weeks away in Dubai and Thailand.
Karen has been a delight to deal with, from the initial contact to understanding what Isabel and me were looking for our dream holiday. Totally got what we required and Karen attention to detail, is second to none. All our pick ups and sightseeing trips were on time and the staff so easy to get on with. If you are looking for something special please contact Karen. You will be looked after from start to finish. Karen contacted all our hotels the day before, to check us in and let the hotel know we were arriving the next day. Stunning service and we both really felt like we did not have to worry about a thing. I cannot recommend Karen highly enough. She was awesome.
Thanks again Karen for a holiday of a lifetime.
Sent by Jackie Sunderland
Glasgow 03/04/2024
Karen arranged a dream trip for 7 of us to Vietnam 6 from Glasgow and 1 from Australia . From start to finish the booking process was simple and the recommendations excellent.
We found our trip to be excellent value for money all our flights transfers, hotels and some excursions all sorted by Karen with additional support when we were in Vietnam. We all commented how easy the whole process had been we thoroughly enjoyed our trip it was well organised and perfect in all ways.
I would have no hesitation in recommending Karen particularly for trips where you are trying to cater to a number of people, you need advise as you want to do different things or you just don’t really know what you want. The guidance and support received by Karen will help you each step of the way.
Sent by Nigel Glover
Glasgow 06/11/2023
Karen was a pleasure to deal with throughout the process. She's clearly passionate about what she does and this is reflected in an exceptionally personable service, with clear communication and lots of relevant information and options. I wouldn't hesitate in recommending Karen for any holiday or travel needs.
Sent by Scott Durie
Dunfermline 31/10/2023
Couldn't of ask anything more from Karen throughout the full process of booking my holiday. The recommendations were exactly what I was looking for and the planning made the holiday extremely enjoyable and stress free. I would highly recommend Karen for anyone looking for both a business or leisure trip.
Sent by Alan Morrison
Glasgow 17/10/2023
Absolutely tremendous service from Karen. Her attention to detail was incredible and she made the entire trip both stress and hassle free. Everything was done promptly and efficiently and she kept us fully up to date with all aspects of our trip.
Her experience is invaluable and i would definitely recommend her services for anyone contemplating a business or leisure trip.