Based In King's Heath

Lisa Savage

Available for new enquiries

It's Nice To Meet You

Hi I'm Lisa, a Travel Counsellor based in Kings Heath, Birmingham. I have over 20 years of travel experience, arranging tailormade itineraries all over the world - travel is my passion! As a home based Travel Counsellor I am able to dedicate my time to my client’s needs, meaning I am able to offer an unparalleled level of service at a time that’s convenient for you.

Over the years I have gained a wealth of knowledge about airlines, destinations and routes. As an independent agent, all the advice I offer is completely impartial and I have access to great offers across the industry, from leading airlines to hotels, cruise lines, car hire and many specialist tour operators. I'll take the time to find out exactly what you are looking for and then suggest the best places to go and how best to get there. I can recommend where to stay and even what excursions to do. Then I'll put it all together so you have full financial protection for every aspect of your holiday, plus someone you can easily get in touch with any time you need to.

I set off on my first big adventure in my early twenties, taking a year out to travel around the world via North America, Australasia and Asia, including living and working in Australia for eight months. Since then I’ve been fortunate enough to have visited many more incredible places and had some amazing experiences. It’s impossible to pick a favourite, but some highlights would include: trekking to see gorillas in Rwanda, sleeping under the stars in Wadi Rum, learning to salsa in Cuba, island hopping in Croatia, a coastal road trip down Highway 1 in the USA, wine tasting in South Africa, getting wet at Iguassu Falls and swimming in my private pool in the Seychelles. The last few years I have had 2 small children in tow, but they have been to Thailand, Holland, Portugal, Cyprus, Bulgaria, Slovenia and Iceland already, so I fully intend to pass the travel bug along!

A client recently told me that booking her holiday with me was "like planning a trip with a friend who happens to be a travel expert"; that's how I want all of my customers to feel.

Wishing you happy travels!

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

“Those aren’t the Northern Lights, they’re traffic lights!"

09 April 2019

So my two year old son helpfully pointed out to our fellow Aurora Borealis seekers, as the driver-guide jokingly fretted he could be out of a job. He also merrily declares “I didn’t like the Geysers” whenever he is asked about our recent trip to Iceland. Happily, he loved the waterfalls, swimming in thermal pools, seeing wild dolphins and flying on a plane, proving Iceland really is perfect for a family looking for adventure without a long haul flight. My son was free on every excursion we did and car seats (a legal requirement) were provided free of charge on every tour and transfer. We chose to go in the winter as we hoped to see the Northern Lights, however the summer months mean longer days, milder weather and the option to self drive and explore more of the island (not something that is really recommended in the winter). We had a 3 night stay in Reykjavik which was perfect for a city break with a difference. As mentioned in previous blogs, one of my biggest tips when travelling with young kids is to give extra consideration (and perhaps more of the budget) to your accommodation than you might previously have, as there is a good chance you will be spending more time in it! We stayed in a lovely apartment in the centre of the city with huge windows looking out towards Hallgrímskirkja church. Having the option to self-cater when we wished to helped keep costs down (Iceland is notoriously expensive) and after a busy day sightseeing an evening in the apartment looking out over the sparkling lights of the city was a lovely way to relax. Our first afternoon and the following day were spent exploring Reykjavik on foot. It is an easy city to navigate and surrounded by the ocean and beautiful mountain ranges. The architecture of Iceland is mainly low rise with many buildings clad in corrugated metal and brightly painted. For incredible views of the city and the mountain ranges beyond, a trip to the observation deck at the top of Hallgrímskirkja church is a must. We really enjoyed exploring the beautiful glass-honeycomb building that is the Harpa Concert Hall and a walk along the sea front to The Sun Voyager sculpture is definitely worth doing too. For a bit of a break from the elements we visited the ‘Whales of Iceland’ exhibition in the heart of Reykjavik's old harbour area. With 23 life sized models of whales found in Iceland's waters it is worth a visit, with or without kids. The third day was spent on a Golden Circle tour which took us to several of Iceland’s iconic sites: Thingvellir National Park, the spectacular 2 tiered Gullfoss waterfall, and Strokkur geyser. The fairly lengthy drives (1-2 hours) between them revealed a wild, often bleak landscape where nothing much grows above shrub height; as our guide pointed out, if you ever got lost in a forest in Iceland, all you would need to do is stand up! Thingvellir National Park, home to the world's oldest parliament, lies in a rift valley that marks the crest of the Mid-Atlantic Ridge and the boundary between the North American and Eurasian tectonic plates - you can actually walk between the two which is pretty cool! Thingvellir is also home to the "Bloody Gate", the pathway to the impregnable Eyrie and where Brienne of Tarth and The Hound have their gruelling fight scene in Game of Thrones – so of interest to historians, geologists and fans of the HBO series alike. We ended our day with an additional stop at Ted's absolute favourite place in Iceland: the 'Secret Lagoon' - a natural geothermal pool surrounded by several hot springs and a mini geyser keeping it at a delightful 38-40 degrees centigrade all year round. This wonderful spot was used by the locals for swimming lessons from the early to mid 1900s - I think if I'd learnt to swim here I wouldn't have complained half as much about having to go to lessons as a child! On our final morning before heading home we took to the ocean in the hope of seeing whales. Sadly, they remained elusive, although we did see some Harbour porpoises and several pods of dolphins and with the sun shining it was lovely to be out on the water. An interesting point that was made on our whale watching trip was about the consumption of whale meat in Iceland. There is much in the media about whale hunting in Iceland and why it continues to happen, so it was a surprise to me to discover that despite whale being on the menu in many restaurants across Reykjavik, Icelanders themselves rarely eat it. It seems the people eating the whales are those visiting the country with the thought that they are 'eating like a local'. The hope is that with increased awareness more visitors will opt for a whale watching trip over selecting whale on a menu. One last thing I wasn't expecting - when we turned on the hot tap or shower in our apartment there was a distinctly 'eggy' smell. The warm water comes directly from the ground meaning it contains sulphur - ideal for bathing but not so nice for drinking. Luckily the cold water runs straight from natural springs and is reportedly some of the purest and most refreshing water on the planet. Great for the environment and your wallet so definitely worth taking a reusable water bottle! If you want to find out more or want help planning & booking your own Icelandic adventure please do get in touch: lisa.savage@travelcounsellors.com 0121 314 3870

How to have extraordinary adventures with kids

08 December 2018

I have always loved to travel, to explore the world and get off the beaten track (that’s why I became a travel agent after all), but since having a kid, most people assume my adventuring days are over, for now at least. But wanderlust doesn’t disappear when you have children and having kids does not have to mean your adventuring days are through. I am a big believer in the importance of travel for families; it introduces us to the world, creates inquisitive minds and gives us confidence. Experiencing the world through your children’s eyes also provides a fresh perspective to more travel-hardened parents. Plus, an adventure together offers an escape from daily life and time to focus on the family. So how do you organise a trip like this now you have children? An adventure tour is a great place to start, whether you are looking for a stress-free, active family holiday or are experienced travellers looking for a unique adventure. The family adventure travel market caters to families of all shapes, sizes and budgets including tours expressly for solo parents and their kids. Some are designed for teenagers and some for younger kids (usually 5+). There are literally hundreds of family adventure tours exploring exciting destinations such as Vietnam, India, Borneo, China, Sri Lanka, the Galapagos, Europe and more. These tours offer the perfect mix of activities and cultural experiences, adventure and education, from bush tracking and cookery classes to river tubing and ziplining. From kid friendly hotels with swimming pools to sleeping in tee-pees, a tuk-tuk ride through the streets of Bangkok to a bubbling thermal pool in Iceland or a safari in Kenya. Who needs the hotel animation team when the whole world is your adventure playground? Maybe your children will groan when you wake them at the crack of dawn to head out on an early game drive in the Masai Mara, but less than an hour later their eyes will be wide open in wonder as you watch a heard of elephants heading to the watering hole. Or imagine their shrieks of delight as they watch you get soaking wet whilst white water rafting in Costa Rica. Of course, it is possible to do all of this independently but that takes a lot more work and there are some real benefits to joining a family adventure tour. Travel with other families and make life-long friends. The clue is in the name: travelling on these tours will be families only. One of the advantages of group travel is the diversity of people you get to share your experience with. Family trips are a great way for children to meet and interact with other kids from around the world of a similar age with common interests. Usually the group is made up of 3–5 like-minded families and often the whole family ends up making lasting friendships, staying in touch long after the bags are unpacked back home. Small groups Generally, the group sizes are small enough to avoid the crowds and reach some off-the-beaten-track places. You can hop aboard local transport, eat at family-run restaurants and sleep in traditional accommodation and homestays. But someone else will make all the arrangements for you – this is a holiday after all! Private Touring If you like the sound of family adventure tours but would rather holiday with just your family and friends, it is almost always possible to arrange a tailormade tour that gets every last detail just the way you want it – but without the hassle of planning and booking it all yourself. This kind of extraordinary travel will create memories your family will cherish forever. What will your children remember about their next holiday?

Thailand with a tot in tow!

04 December 2018

Travelling to Thailand with a 9-month-old baby has got to be pretty crazy, right? That’s what everyone kept telling me, but I’d been there 3 times before (admittedly child free) and was confident that with some careful planning it would be an amazing holiday for all of us. And so it was that in March 2017 I set off on a 16 hour journey with my sister and baby boy. I knew that with baby Savage along we would be spending a lot more time in the hotels than usual, so it was important to find the right places to stay. After a bit of research, I settled on La Flora Resort Khao Lak for our first week. As I knew we’d be spending a few hours of every day in our room whilst he napped, we treated ourselves to an upgraded Pool Access room. This lovely hotel has the most wonderful staff, a fantastic beach, and the beautiful pool our room opened out on to was almost empty, despite the hotel being full. Every afternoon, whilst baby Savage napped in his cot, I could open our patio doors and lie on my sunbed or swim in the pool, all within earshot of our room – that upgrade was worth every penny! It was my sister’s birthday whilst we were there and they treated her to a personalised cake in our room and a hilarious rendition of Happy Birthday over breakfast (which she hated but I very much enjoyed!) When we packed our bags after a week we were sorry to leave La Flora, but as we were returning to a favourite hotel of mine, The Slate Phuket (formerly The Indigo Pearl), we weren’t sad for long. I decided against a room upgrade here as the Pearl Bed Suites have a huge balcony (ours had a bath on!) with views over the grounds, so at nap time I could be found on my balcony, book in one hand and drink in the other. We did manage to drag ourselves away from the hotels for a couple of days out. In Khao Lak we went on a boat trip to a stunning deserted beach for a picnic and swim in the sea. Having this idyllic spot to ourselves was such a change from my last experience of the islands off the coast of Khao Lak with multiple boats discharging hundreds of tourists onto the picture postcard sand. From The Slate, we headed out to the Phuket Elephant Sanctuary. This amazing place is well worth a visit if you want to see these majestic creatures but are concerned about their welfare in many of the tourist attractions. Obviously one of the biggest concerns people have about travelling long haul with a baby is the flights. Again, with some careful planning, this can be a better experience than you might imagine! I considered various options and found flights that fitted best around his routine (and meant he slept for well over half of it). I also made sure we had sufficient time to transit so there was no mad dash to make our connections and chose an airline known for its comfort and service. All in all, it was a brilliant holiday from start to finish, and I can’t wait for our next family adventure!

My customer stories

Sent by Paula O'Sullivan

Lisa is so good at her job…very efficient and knowledgeable Lisa always gives us plenty of hotel choices & excursions at the destinations we choose…making the whole traveling experience easy for us. We have and will continue to recommend her to friends.

Sent by Becky Morris

Lisa was recommended to me by a close friend. We were very grateful as we had a fantastic experience booking our trip to Canada with her. Lisa was warm, friendly and approachable throughout. She provided us a few different quotes and lots of options until we were really happy with our itinerary. Lisa has a wealth of knowledge and knows the industry very well. We found her local tips and advice invaluable. We are so pleased to have the reassurance of booking via Travel Counsellors and will definitely look to book through Lisa again in the future.

Sent by Samantha Hutcheson

Lisa has now booked 2 trips for us. One pre and post covid. Even with flight cancellations, our limited shift patterns etc. Lisa has always found a way to make things work and keep us in the loop at every time. We really appreciate the effort and care provided by Lisa and will definitely use her again in future and will continue to recommend her to others.

Sent by Anna Bishop

Lisa has booked multiple holidays for us now and we will continue to use her in the future. She is extremely knowledgeable, helpful and nothing is ever too much trouble We have recommended Lisa to friends and family already and will continue to do so

Sent by Stephen Poskitt

This is the first time we have used a ‘travel agent’ to arrange a holiday and I must say what a pleasurable experience it was. Lisa did a lot of work in offering us various options to meet our requirements, as well as making suggestions and recommendations that we had not considered. The communication was excellent and the app makes it easy to see all the booking details.

Sent by Jagtar Mankoo

Lisa organised my holiday to Sri Lanka and Maldives from which we have just returned! Lisa was great she looked at the best possible options, made sure I was kept informed of any changes, she was so personable and honest. Nothing was an issue for Lisa when I had a number of questions! Will definitely use Lisa again and recommend her to others!

Sent by Rebecca Wright

Lisa is just amazing. She is attentive, organised, and a perfect travel agent! Our holiday has been without fault and we are so grateful of all of the help she’s given us along the way. The tours and tickets were perfectly chosen and suited to us as a couple. It definitely won’t be the last time we come to her for a holiday!

Sent by Sunil Poduval

Lisa is absolutely and totally customer focused. Her attention to detail is amazing and refreshing to see. Customer care and 'going that extra mile' is her mantra. I would recommend her to anyone and everyone.

Sent by Lucy Kindley

We have really enjoyed working with Lisa to plan our dream honeymoon. She immediately understood what kind of trip we were looking to plan, found brilliant activities for us and came up with ideas for us which were all fantastic. She has been enthusiastic and attentive throughout and has really made the experience even more exciting. We can't thank her enough for her help and patience and would definitely recommend her to friends, family and colleagues.

Sent by Claire Abbotts

I’ve used and recommended Lisa so many times. She’s super experienced and a pleasure to deal with. She has sent my husband and I all over the world. We will continue to use Lisa and keep recommending her x

Sent by Emma Hill

Lisa has been amazing, nothing too much to ask & always offering advise and alternates where ever possible ! She also keeps me up to date with any changes or confirmations & is always welcoming of any questions without making you feel silly for asking them x

Sent by Denise Atkinson

WOW, WOW, WOW! When you have planned something for so long to have it made into reality by Lisa, by far exceeding our expectations. From start to finish, Lisa could not have done more for us and nothing was too much trouble - her professionalism and friendliness so refreshing. Our joint 50th birthday holiday to Kefalonia, Athens and Mykonos was incredible - all flights, transfers and hotels amazing, ran so smoothly. We will definitely book all our future holidays with her. Thank you Lisa for the holiday of a lifetime. Love from Denise and Fred

Sent by Jonathan Parker

Lisa provides the most friendly and helpful service. Her recommendations were tailored perfectly to our needs with an added personal touch. She took the stress out of booking and answered all of our questions with outstanding insider knowledge. Can’t recommend her enough. Thankyou!

Sent by Katie Thornton

Lisa was so helpful and made sure our holiday to Borneo included everything we wanted. It was so easy booking with Lisa and exciting because she’s so enthusiastic about making sure peoples holidays are fab!! We will definitely be using Lisa for our future holidays.

Sent by Stuart Powell

Lisa has been an excellent provider of information as well as organising our special trip to Barbados. I have to say the work she has put in has been amazing so much more than I expected, we are so grateful and will be recommending and using her services again!

Sent by Tabitha Mansel-Thomas

Thank you so much Lisa for helping to organise our month long trip to New Zealand and Australia. We would 100% recommend her to anyone booking any trip. She made the whole process so much easier and gave so much helpful invaluable advice along the way! We had lots of parts to our trip which Lisa sorted for us making the whole process a breeze - from flights, hotels, hire cars and campervan and even a Maori experience evening which was fab! She is very approachable and flexible, and made lots of little amendments to really personalise our trip before booking which made the process hassle free. The TC app was also super handy to use whilst away to remind us of hotel addresses, flight times etc! Thank you Lisa for helping us plan the trip of a lifetime xx

Sent by Jenny Miller

I cannot thank Lisa enough for planning my recent trip to New Zealand! There was so much I wanted to see and do and I didn’t think it would be possible in just 9 days. However Lisa managed to fit it all in without the itinerary feeling rushed. It was a stress-free, awesome holiday! Lisa sorted everything from the flights and hotels to the hire car and excursions. Her own experience and knowledge of the country was invaluable and I cannot thank her enough for everything she did! I would most definitely recommend her.

Sent by Gina Groom

Lisa went above and beyond to make sure our honeymoon was perfect. This included changing our itinerary dozens of times till we were happy, organising special surprises with our hotels, such as al fresco candlelit dinners, and even sending us personalised cards and gifts before we left. From the first phonecall, through booking and then landing back in the UK, we were made to feel like the most important people to Lisa and she went out of her way to do that. She was very patient with us and never pressured us into agreeing to anything we didn't want. Would definitely recommend Lisa and looking forward to her planning our next getaway.

Sent by Olga Nannicini

Most impressed with the way you questioned me closely about my holiday likes and dislikes and based on my answers put together the most perfect package which actually exceeded my expectations. I am so pleased that I have already started recommending you to friends.

Sent by Mike Tucker

I was put in touch with Lisa by a friend of a friend as someone who could assist with planning my USA road trip earlier this year. I was travelling from Washington DC to San Francisco riding a Harley Davidson and then swapping my bike for a car to travel down the coast highway to Los Angeles before flying home. The road trip and motels along the bike route were all sorted by the bike hire company however the hotels in Washington DC, San Francisco, Los Angeles and coast route along with flights and car hire hadn't yet been arranged. Never having been to the West Coast of the USA before I wasn't sure where to stay in San Francisco or Los Angeles and which stops to make on the coast road down. However after several conversations with Lisa, all was sorted and arranged, not only were hotels, flights and car hire booked but several excursions were included. She was very knowledgeable on the area and imparted a good deal of useful information which only enhanced the experience. Even when one of the party had to drop out at late notice Lisa took this all in her stride and managed to rearrange the trip so that cancellation costs were kept to a minimum. For which the gentleman in question was very impressed! The highlight of the trip has to be staying in the SeaVenture Beach Hotel in Pismo Beach, which was amazing. You walk out of the hotel straight onto the beach. Anybody going that way just has to stay there! I'm planning a 4 month trip to Japan, the Philippines, New Zealand and Australia next year but not without first consulting with Lisa! Thank you for all your efforts this year and I'm looking forward to next years trip already!

Sent by Georgina Chandler - Hurst

We met Lisa at a wedding fair last year and we are so glad that we did! We’d never used a Travel Counsellor before so didn’t really know what to expect. We hadn’t really given the honeymoon that much thought and it had been on a bit of a back burner as we were sorting out the dress, suits and bridesmaid’s things out at the same time. We had a couple of ideas in our head but nothing set in stone. We discussed these with Lisa and told her about some of the things we were into (history, politics, drinking and Sex and the City) and she came back with such an amazing package! We spent 7 nights in New York City and 4 nights in Washington DC. It was honestly the best holiday we’ve ever taken and I don’t think any other holiday will come close! Lisa found us two really great hotels in two really great locations! She also booked us in for some amazing tours and experiences that we’d have never even considered had it been us that organised it! Having Lisa organise the honeymoon took such a weight of our minds and gave us one less thing to worry about. If there was anything that we wanted changing or to discuss, it was never a problem and Lisa was more than happy to talk to us when best suited us. Lisa offers a very personal and highly professional service that travel agents/the Internet doesn’t provide which is really nice in this day and age. We can’t recommend Lisa enough. We are already looking forward to planning our next trip to the US with her and we have no doubt that she will organise something amazing for us! Thank you so much Lisa.

Sent by Grace O'Sullivan

Lisa did a fantastic job on my holiday to Bali this summer! Everything was so easy and she was incredibly accommodating and responsive. Whilst in Bali we experienced an earthquake in which Lisa was instantly in touch to provide us with information and options- I don’t know what we would have done without her! Highly recommend!

Sent by Sophie Poduval

Lisa has been so helpful for us! But more than anything she has been patient!! We have changed our minds so many times before booking our honeymoon and Lisa was so patient with us. She got to know us and understand us and therefore suggested the perfect resort and holiday to suit Elliott and I! Thank you so much Lisa!

Sent by Karen Coleman

Lisa arranged a fantastic trip to Russia for me, my husband and my two adult children to celebrate my 50th birthday. She couldn’t do enough to help especially when I was struggling to get tickets for the ballet. And all her suggestions for tours and hotels were just perfect. I can’t recommend her highly enough and will definitely be using her again.

Sent by Sharron Hartley

Lisa has helped myself and my fiancé to plan our amazing honeymoon to Hong Kong and Australia, From the moment I spoke to Lisa I was excited and knew she would build me a fun, amazing and memory making itinerary. We are over the moon with the amount of knowledge, time and patience Lisa gave us and for all the many recommendations in order to get us a trip of a lifetime, we honestly cannot wait to start our adventure and I would recommend Lisa 100% to anyone looking for a holiday/trip /adventure loaded with memories. Thank you again Lisa I will never forget what you have done for us and how hassle free you made it (especially on top of planning a wedding) Sharron and Stephen xxxx

Sent by Claire Bill

Lisa is amazing! She guided us every step of the way in creating our perfect holiday. She found the best hotel suited to our needs and has made sure our trip is going to be full of new experiences. She has gone above and beyond what we expected, thank you Lisa for the time you have spent creating our perfect trip to Bali

Sent by Malcolm Drew

Lisa has arranged numerous fabulous holidays for our family all around the world in top hotels I would not of imagined I could have afforded. I have given her many last minute trips to arrange and late changes. She has gone the extra mile to help and nothing has been too much trouble. In the rare event there has been any problems while we have been away she has spared no effort to sort them. I would have no hesitation in thoroughly recommending her very personal service and attention to detail and personal preferences to anyone.

Sent by Samantha Edwards

Very helpful and lovely to deal with, I've already been singing Lisa's praises to friends and family to keep in mind for when they book their next holiday. I found picking the right holiday very difficult with so many options but Lisa helped to narrow down the choice and get the best deals. The whole process is made so easy!

Sent by Jenny Gwynne

Lisa is amazing! I gave her a multi-country multi-flight trip for my family with a specific budget as I couldn't find flights myself within our price point. Not only did Lisa find wonderful flights for us at the specified price but her customer service was outstanding. She checked in with us along the way and even called us in a different time zone and country to help rearrange a very important connector flight that we would have missed due to a snowstorm. It was really helpful knowing Lisa was there to assist along the way. I have never used a travel agent before and Lisa couldn't have made things more easy and accommodating for us. We will definitely turn to her for all future trips!

Sent by Harriet Forkin

Lisa has been amazing in organising a special trip for me and my mum to NYC! Lisa takes all the hassle out of organising and can recommend and advise on everything! I can’t believe I haven’t used an independent agent before but I will be doing so from now on!

Sent by Debbie Harvey

Lisa is absolutely brilliant! We have used her for years, whilst she was with her previous company, so when we came to book our latest holiday and found out she'd moved on we tracked her down, there's no one else we would want to use! Everything has always been absolutely perfect with the trips she has organised for us from the very first enquiry phone call and then all the way through the most amazing holidays! The TC app is fantastic and really helps us keep an eye on our plans. Would recommend to all without a seconds hesitation. Thanks Lisa