Based In Warwickshire

Lucy Morgans

It's Nice To Meet You

OFFICE LAND LINE: 02476 991820
MOBILE / WHATSAPP: 07810 557237
EMAIL ME: lucy.morgans@mytc.com

Welcome to my webpage.

My name is Lucy and this year I will celebrate working 36 years in the travel industry.

If you are reading this, and are thinking about organising a holiday for yourself with friends or your family, do get in touch as I'd love the opportunity to help you too.

As you can imagine I have seen a lot of interesting changes since I first started my career as a trainee with Pickford’s Travel back in 1988!
Time flies ...but travel is my passion and runs through my veins... it's the industry that I love.

I pride myself on attention to detail and I thrive on offering an extremely high level of customer service. I have built my business by relying on my customers to refer me to their friends and family - and since I became a Travel Counsellor in 2007, my business has grown substantially.

Who doesn’t love to take a holiday?

I have been incredibly lucky to travel the world and my favourite destinations include Dubai, the Maldives, the Seychelles, Borneo, Thailand, the Greek islands and Melbourne, Australia. I’ve loved shopping until my feet ached in New York and I've waited patiently in Kenya to spot the baby elephants! I also have a passion for cruising and can share my ship-life experiences with you too; if you haven’t tried cruising before why not treat yourself to a taster cruise – usually two or three nights - on some of the world’s best cruise liners?

If you are celebrating something special, why not make it a truly memorable occasion by asking me to organise your plans - I'll promise to add “whistles and bells” .... whether it be a family gathering at a UK hotel, or a special birthday treat abroad to tick something off of your wish-list, I can help you. Let me share my experience, ideas, and suggestions with you and together we can plan your special event.

Travel Counsellors are an independent travel agency. I have access to over 3,000 suppliers which means I can tailor-make exactly the right holiday for you at a competitive price. We also have our own unique and state-of-the-art dynamic packaging computer system, which means that I can compare travel options for specific dates in a matter of minutes.

So, please don’t get frustrated trawling though websites looking for your own holidays, let me do the hunting for you (at no extra cost to you either).
Choose to spend your well-earned money with someone who CARES … especially during a continued complicated world where countries might have e-visas and passport rules meaning that it is all too easy to "fall down a hole" with not knowing what procedures need to be in place before you can step foot onto a foreign land!
I am here for you; to hand-hold... and suggest the best ideas for you, that the internet definitely won't! I just need your preferred holiday dates and then I can get the ball-rolling for you!

I look forward to hearing from you, best wishes and happy travelling!

Lucy

P.S. Please look at my testimonials below - these have been written by clients who have used me to arrange their travel plans.

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My customer stories

Sent by Lynn Headland

Rugby 13/08/2025

We were so lucky to find Lucy a few years ago for helping with our holiday requirements. Recently we have travelled to Mauritius with Lucy booking everything for us in great detail. It’s wonderful when your travel pack arrives and Lucy has ticked all the boxes for you and made sure everything is absolutely in order… highly recommend.

Sent by Petra Meeson

Rugby 13/08/2025

We've used Lucy for the past 16 years for all our holidays. We love her suggestions, they way she politely nudges us for our own action points. Best of all is the customer care when we are away. Most of the time it is never needed, but when we do, she is straight on our case sorting out any issues we have. I like the way our information is clearly marked up to avoid any confusion. She has already booked our next holiday for us. We wouldn't go anywhere else.

Sent by Dinah Longland

Lincolnshire 13/08/2025

I've known Lucy a long time. She is very diligent, caring, and helpful by nature. The perfect attributes for a travel counsellor. She listens carefully to your requirements and comes back to you with suggestions. Together you refine the details then leave it to Lucy to work her magic. Throughout your holiday you have the comfort of knowing she is only a call or message away to assist with any issues which may arise.

Sent by C Aston

Somerset 07/10/2021

Lucy is amazing, and despite all the extra workload that she has had to deal with she has helped us enormously. I feel much safer in her hands than booking online by myself, especially for such a big trip with a big family! Thank you! I have already recommended her services to another family!

Sent by S T

Surrey 07/10/2021

Lucy is the most friendly, helpful person -- she is happy to go the extra mile and put herself out to help if things go wrong. In 2019 my plane had engine failure on take-off and the flight was abandoned. She organised my seat for me for the next day, informed my colleagues waiting in Canada and even organised a taxi transfer upon arrival in Canada for the next day to meet up with my colleagues. I recommend her to all my friends when they want anything personalised. - she is a gem!!

Sent by E M

STRATFORD-UPON-AVON 07/10/2021

Lucy was truly fantastic in finding us a holiday despite us having a number of requirements. Lucy went well over and above to secure the holiday by the beach, even working out of normal office hours to make sure that the holiday was booked. I have no hesitation in recommending Lucy for her friendliness and helpfulness.

Sent by J Claassen

Wolston 07/10/2021

Lucy is a great agent who bends over backwards to give you the best advice and affordable prices . Lovely, kind and friendly to work with.

Sent by Hardip Harrad

Leicestershire 07/10/2021

Lucy - Thank you so much for making this 2021 trip happen for me. It was amazing and the service great ( as usual ) from start to finish. Initial call - to even checking in on me to make sure I got back ok. Keeping me updated at all times and especially during Covid and keeping me reassured and up to date with all guidelines and regulations. You made the trip work for me and captured everything I wanted. Spot on! On to the next one..!

Sent by K H

Binley Woods 30/11/2018

I'd like to say a huge thank you to Lucy for organising our trip to New York. We had an amazing time. Right from the beginning you were so helpful and nothing was too much trouble. All the arrangements were excellent from the flights, the accommodation, the advice and the travel wallet which was provided with all our travel information. You had even filled in our luggage tags for us which was so kind. I have already recommended you to my friends and family. Thanks again for a great service and wonderfully organised trip

Sent by H P

Rugby, Warwickshire 28/11/2018

We wanted a summer holiday to celebrate a big birthday and were after something a bit different to the standard holiday package. We gave Lucy our brief and she very quickly found exactly what we were looking for and within budget. In the disbelief that it could be that easy, we asked Lucy to find a couple of alternative holidays so that we could see what other options were available to us. Lucy got straight on the case and found some more options but they weren't as on the mark as the first holiday she'd found us. Lucy found flights that fitted within the dates that we were able to travel so we went ahead with the booking. Lucy took care of all the details from start to finish. We had some concerns with having to fly Ryanair, some friends had flown a couple of months previously with Ryanair, they were unable to get seats together and their 9 year old child was expected to sit on their own. I told Lucy about my fears and she did online check-in on our behalf as soon as she was able to and managed to book us seats together on both flights. A couple of weeks before we were due to travel, Lucy sent us a travel pack which included our boarding passes, the booking confirmation and information about our transfers and the accommodation. She'd even written out all of our luggage labels! Needless to say we had an amazing holiday, it was everything we had hoped that it would be. Lucy even recommended a restaurant in the neighbouring resort where she had previously holidayed. We went there one evening, had a delicious meal and explored the local area. Lucy made this holiday the easiest travel and I'm in no doubt that we will be calling on her services again in the future....

Sent by J T

Wolston Warwickshire 19/11/2018

I would highly recommend Lucy at Travel Counsellors! My sister and I wanted to travel to New York that was all we knew, we didn’t know where we just wanted to be there! Lucy sent us details of flights, different hotels in different areas, spent countless evenings talking through the benefits of different areas and answering my many questions.. she was very patient also when I constantly changed my mine! When everything was booked she still offered other services like the New York Pass and transfers even lending us her own guide book when New York Pass stopped giving them out. Our tickets were delivered to us by hand in a wallet with our luggage labels already written and when we arrived at our amazing hotel The Parker New York, we had been assigned a room overlooking Central Park, just as she had asked. Lucy goes over and above and I would recommend her to anyone particularly one as fussy as me.

Sent by S B

Warwickshire 16/11/2018

I just wanted to let you know how much I appreciate all the trouble you have gone to over the past eight years in making sure my holidays are perfect and in ensuring all goes smoothly. You have always managed to organise the best possible flights and accommodation for a variety of destinations, and it is very reassuring to know that should anything go wrong - touch wood, so far, it hasn't! - you would be there to sort it. That hotel in Reykjavik and also the one in Stockholm could not have been more ideal for us - perfect choices. You are always very patient with me while we try and find the ideal flights for me when I go to Australia to see the family. You always end up with a good deal, including, importantly, the right seating for me. I often recommend you to friends as you offer an excellent, personal service with reasonable prices and lots of peace of mind. With best wishes

Sent by J B

Coventry 16/11/2018

I have been just reminiscing on the enjoyable holiday with photographs I had in Michigan recently and thinking how fortunate I was to be introduced to Lucy Morgans (by a friend who has used Lucy's services travelling annually to Australia with stop-offs en route, for many years) to arrange the journey with assistance, which entailed me needing advice for my journey throughout, owing to my age & a knee problem. All sorted satisfactorily. As an 81 year old widow I needed assistance throughout my journey with a flight change at Frankfurt, this was successfully carried out as with at all airport terminals, also very suitable seating at front of aircraft. Also I have another problem, that of being hard of hearing, so all our correspondence was carried out either by text or e-mail with no restriction of what time or day I was able to contact Lucy, with instant replies. My PC skills are not too good also. I was amazed at the patience that Lucy showed to me. She even welcomed me home with the kind gesture of a little card, which I liked. I just wish I was able to travel more to use Lucy's services, in the meantime I can recommend her services with confidence. The experience being most satisfactory & reliable.

Sent by S O

Rugby Warwickshire 16/11/2018

We had a lovely family holiday in Portugal this summer. The resort was very attractive, set in really nice gardens and with three lovely pools. There was never any problem getting a sunbed and we used the leisure club to play tennis and for the sauna and steam room. We all enjoyed the all inclusive meals and of course the cocktails. There was plenty of variety and special food events such as the BBQ and paella evening. Our two bedroomed apartment had a patio and sun beds looking out onto the gardens which was really nice. Lucy found the holiday for us and organised everything with no fuss which was great.

Sent by J C

West Midlands 16/11/2018

I booked a holiday with Lucy this year after being recommended. I found her very helpful and she went out of her way to make sure I got everything I asked for. The holiday flight, transfer and apartment were great. I would highly recommend Lucy

Sent by & Mrs B

Kent 25/08/2015

We have recently returned from a wonderful holiday to the U.S. and would like to say a huge thank you to Lucy for being so efficient and ensuring everything was perfectly organised and stress free. We stayed in New Hampshire, Boston and New York, the accommodation found by Lucy in each location was fantastic and she was able to pre-book tickets for several activities before we left. This is the fourth holiday she has arranged for us, with another one booked, and her advice and attention to detail each time has been invaluable. Thank you Lucy. Thank you again, it really was fantastic

Sent by C R

Hampshire 25/08/2015

First day back in the office for us all today and just wanted to say a massive thank you for organising a great trip! We were treated like royalty in Lima with champers on arrival and a massive suite! The Inca trail was amazing and beat Maccu Picchu itself for all of us. Everything on the tour seemed to be well organised, friendly staff who looked after the porters and us very well. Definitely a once in a lifetime trip and thank you again for making every step so simple and smooth for us! Looking forward to next trip - Vegas!!

Sent by M H

Warwickshire 09/06/2015

Just wanted to thank you for arranging a fab holiday for us in Bideford. The apartment was lovely, the views were stunning and the town of Appledore was ideal for a family break. We may even visit there again sometime (we rarely go back to the same place twice!). My husband spent an entire evening transfixed by the sunset from the apartment, and the tv was on! We had some really memorable days out and about, and my son's opinion of it was "awesome" We were really impressed that you managed to find such a great holiday which exceeded our brief. The personal touch which came with your service really made us feel special, the way the confirmation arrived by post, the happy holiday wishes, the thank you card and the wonderful activity book (which kept my son thoroughly engrossed for 3 of the 5+ hours it took us to get home!) all added to the impression that your clients and their holidays are important to you. I have already recommended you to friends and family and I hope you can help us again with our next holiday, during the summer school holidays Thanks again

Sent by V W

Stafford 09/06/2015

Just to let you know that we had a great holiday - just starting to settle back since arriving home on Saturday I will confirm that hotels in Venice can be a bit of a nightmare to find - but we got there - and it was an excellent choice! We would very much like to stay there again. Our room was large and overlooked the main square. The cruise was great - plenty of entertainment, good company and excellent food. Got off at every port of call but only did one of their organised excursions which was in Athens. Thanks very much for arranging this holiday for us, all arrangements ran smoothly.

Sent by J Jacombs

Rugby 10/11/2014

The first holiday we booked with Lucy was 2010, Lucy recommended Malaysia as we wanted something special for our 25th wedding anniversary. We were told about Lucy from our friends who highly recommended her for the same occasion. It was to be the year of the ash cloud and caused major disruptions but Lucy took all of the stress and strain away from us with all the rearrangements. It was then at this time we knew it was a personal service. We could not have wished for better. Lucy has arranged numerous holidays, flights and weekends away for us since and we would not hesitate and have recommended Lucy to friends and family. Lucy is always positive and happy to help us throughout the holiday booking experience.

Sent by Alan Tyson

Rochdale 30/09/2014

Lucy was first recommended to me when I was arranging a re-union trip for ten males to go to New York. Although we flew from more than one airport, we all arrived on schedule and stayed in our good value hotel in the perfect place just off Times Square. After the success of that trip I asked Lucy to help arrange our family holidays. My wife is wheel chair bound so we have special requirements for both the hotel and resort. Over the last twelve months we have had three breaks. Our daughter and granddaughter, now aged two, have accompanied us on each occasion. Lucy has arranged three excellent holidays for us, each one catering for the needs of my wife and granddaughter. Lucy found us excellent hotels where we had adapted rooms. We had child seats in the airport transfer vehicles and the resorts chosen had layouts that enabled us to easily move around. Exactly what we required. Lucy's communication and attention to detail prior to the holidays gave us confidence that all would go well and they all have. So roll on to our next holiday, perhaps to Portugal and our next phone call to Lucy!

Sent by Graham & Marion Fewkes

Warwickshire 23/09/2014

We have just returned from a delightful holiday in Portugal, staying at the tranquil Solar De Mos hotel in a quiet, residential area of Lagos on the Algarve. Thank you for, once again, finding just the perfect place to stay Lucy. The hotel was all that we had hoped for, and more. The warmth of the welcome that we received from Mario and the care and attention from the proprietors Carlos and Lena was charming. Our flights and ticketing arrangements went without a hitch, and we were again impressed by your attention to detail - down to the prepared luggage labels. Once again thank you, Lucy.

Sent by Petra Meeson

Rugby 21/12/2012

Wanting to visit our daughter in Paraguay over Christmas, I wouldn't have known where to start. Lucy gave us lots of options to chose from and was quite happy when we wanted to organise elements of the trip ourselves. The hotels found by Lucy were all ideal. Our three flights each way were very long but all worked smoothly. Lucy took all the stress of the planning away from us, down to sorting out the valet car service at Heathrow. The information was given so that each sheet pertained to a part of our trip. It was all clearly highlighted so as not to mix them up. She always answers emails and messages promptly. I have since used Lucy for short breaks to Europe and her attention to detail is exactly the same. My mum and other family and friends have all also booked through Lucy. She is very friendly and not pushy at all and quite happy to book a bargain option if you want. Our first thought now when planning a trip is...I'll give Lucy a ring.

Sent by Penny Gibbings

Wolston 10/11/2011

A friend and I were wanting a restful week at the end of September. We wanted sun, sea and peace and quiet. We had no idea where we wanted to go and didn't have the time to research it ourselves. Lucy was absolutely brilliant. She found us a fabulous place on Corfu. Everything was organised for us, even down to the completion of our luggage labels! It was wonderful! Lucy took such care and interest to ensure we had a special holiday. Many thanks Lucy -I shall certainly be calling on your services again! Penny

Sent by Martin O'Reilly

Leamington Spa 31/10/2011

We first discovered Lucy Morgans through a professional contact of our daughter; we were thinking of trying our first cruise and it would be no exaggeration to say that Lucy, having done the cruise we were looking at with her family, was a mine of information about what not to miss, what not to do and everything in between. She not only advised on every aspect of what to us was a new experience but also took care of every aspect of the booking, paperwork, hotels and life on board. She is extremely knowledgable about the holiday business and we have already booked our next holiday with her help. A credit to Travel Counsellors indeed!

Sent by Irene Ashlin

Hornchurch 30/10/2011

Lucy has arranged 2 breaks for us this year. The 1st was at the Hay Book Festival which proved a real problem to find accommodation- but with Lucy's perseverance she found us a lovely 5 star Inn with acccommodation within a 30 minute drive of the festival. The 2nd was a 2 week holiday in Turkey and she found the perfect 'All Inclusive Hotel' for us and the travel and transfer arrangements were trouble free, including the parking at the airport. We will definitely be using Lucy's services again for any future breaks and would be very happy to recommend her to family and friends.

Sent by Susan Kockelbergh

Warwick 26/10/2011

Lucy gives 150% service Lucy crosses all the t's & dotts the i's before you depart to make sure you have and understand everything involved with your travel she does it with a smile you can feel it genuine even on the phone. We have had experience of a problem overseas and contacted Lucy out of normal hours to sort it out. Lucy went out of her way to sort the problem and again with her same smiley personality. We would not hesitate to use Lucy for all our travel needs.

Sent by Kim Simoniti

Nuneaton 24/10/2011

I met Lucy at a Warwickshire Chamber of Commerce event five years ago. When I was ready to book my next holiday I decided to see what Lucy could do. The service was freindly,speedy and efficient. It speaks for itself that I have now used her to arrange countless holidays in Europe, Asia and the USA. Lucy also looks after other members of my family and many of my friends. I know that when I book with Lucy everything will be sorted out and all I need to do is pack my suitcase.

Sent by Angela Pye

Birmingham 21/10/2011

Lucy is amazing nothing is too much trouble & is always on hand whether its night or day as we experience last November when we were stranded at Miami airport at 11.00pm UK time. Lucy was our life line. She is so patient We were so grateful. She is an asset toTravel Counsellors,I wouldn't book with anyone else. I can't sing her praises enough. She's simply the best!

Sent by Michael & Bethan Earley

Rugby, Warwickshire 21/10/2011

We booked our honeymoon to Kenya through Lucy and her advice and expertise was invaluble to us and made the whole booking process totally hassle free. We had an amazing time, better than we could have imagined and will tresure the memories for many years to come. We have already recommended Lucy to friends and family and we wouldn't use anyone else now to book our holidays! Fantastic personal service with amazing attention to detail. Thank you Lucy.

Sent by Ceri Hewitt

Southam, Warwickshire 21/10/2011

Lucy is always friendly and helpful and her in-depth knowledge and experience have helped make the holidays we have booked with her a great success. She was able to recommend hotels, find good deals and help us with all the details for our trips. I would recommend Lucy without hesitation.

Sent by Denise Hickey

Wolston 20/10/2011

Lucy arranged a wonderful trip for us to the Philippines, involving several different flights/hotels/stop overs, she managed to secure us great seats on the planes- so important on long haul flights. Lucy's personal service is lovely - no more queuing in travel agents - she came to our home at a time that suited us. We would not hesitate to recommend Lucy and will shortly be in touch to ask her to arrange us a trip to Kenya.....

My Videos

Lucy Morgans - Travel Counsellors Warwickshire

03/03/2018

Here is a little bit more about me and my Travel Counsellors business. I do hope that you enjoy the video. It was filmed & edited by my son,Harvey !

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Customer Blog: Romantic Break in Budapest 2025

13 August 2025

I contacted Lucy in April. My husband and I were wanting a few days away without our children. We had thought about Amsterdam. We had a phone-call with Lucy. We decided on Budapest. Budapest, is a beautiful city steeped in history and adorned with stunning architecture, offers a truly unforgettable travel experience. Divided by the river, there is fun to be had exploring both sides. Take your w

Customer Blog : Our New Zealand Adventure

04 August 2025

Lucy was recommended by a family member who has booked with Lucy for many years. We had never travelled long-haul, so this was all new to us. We contacted Lucy who was immediately excited and enthusiastic! A few emails and calls later and Lucy and her colleague in New Zealand had complied an itinerary , and within a few days, it was finalised and all we had to do was countdown the days! Lucy wa

Customer Blog: Our discovery of authentic Italy by train...

18 July 2025

We first found Lucy via her FB page in June 2022 when we sked her to book a 5 bed/bath house with hot tub for a family get together and she `Ace`d it ` since then Lucy has found a couple of houses for us for staycations with our dog, which have both been brilliant. So, with Lucy`s track record proven at home we embarked on planning a trip to Puglia Italy, this year in May. I had travelled around

Customer Blog: Our June Getaway to Croatia and her Islands

10 July 2025

I first heard of Lucy through a local WI talk that she gave and she spoke about her experience in working the travel industry for many years. When we decided to book our holiday I searched online but found websites really difficult to navigate especially as we wanted some different options. Lucy had a really good chat with us before recommending a couple of ideas before we decided where to go.

Customer Blog: Our "Happily Ever After in New Zealand…”

10 April 2025

For our honeymoon we had a ‘once-in-a-lifetime’ trip to New Zealand in mind and with the help of Lucy our dreams became a reality. Having Lucy’s support in organising and managing our trip was invaluable- she was able to save us an immense amount of time, money and sanity in helping us to create the perfect itinerary using her expertise and contacts in New Zealand. We were introduced to Lucy throu

Dining beneath the wings of Concorde - A magical evening at DUXFORD AIR MUSEUM

25 February 2025

I’m back in Warwickshire again today, (25/02/2025) after a fantastic “Travel Counsellors Gold Dinner” two-day treat away. Each year Travel Counsellors treat the top 5% of their Travel Counsellors to a special UK weekend away. On Sunday morning we arrived at the hotel, and after some lunch, we indulged in an interesting Calligraphy class accompanied with fizz….! In the evening, we were privil

Customer Email After her MAURITIUS 2024 Holiday .....

02 January 2025

“"Hello Lucy. At last I am writing to you to thank you again for organising our holiday to Mauritius. It was a lovely restful holiday. The hotel was very good and the sea was excellent as there was a coral reef round most of the island so it was very shallow, calm and clear. Lovely to swim in. Below is a photo of the view from our balcony if you stood on it and looked right... As we got to know th

Customer Blog: Italian Adventure by Train October 2024

31 October 2024

Tourism in 3 Italian cities; Florence, Pisa Bologna. ================================ Lucy arranged our 3 city holiday to Pisa, Bologna and Florence, travelling through Italy by train. As we have used Lucy’s travel services several times before, we knew that she’d find us great places to stay that were convenient and comfy. What we noticed most was how tourism is shaping these three places. W

Customer Blog: Montenegro Summer 2024

11 September 2024

I was referred to Lucy by my previous Travel Counsellor, Elaine when she retired. I contacted Lucy for the first time back in December 2023 as we were looking to book a relaxing trip for Summer 2024 to a place I’ve been looking to visit for a while. Lucy provided advice on where best to stay to meet our criteria and presented us with the perfect option and we swiftly booked our trip for June 2024

Customer Blog: Holiday of a lifetime, Mauritus & Dubai 2024

02 September 2024

Yet again Lucy has surpassed our expectations on the organisation of our holiday. We started with a 3-night stopover in Dubai, staying at 5* hotel overlooking the Jumeirah Beach Walk. The hotel was first class, very friendly and modern. The hotel had very little noise disturbance despite being located in a bustling, lively area. The breakfast was extensive, catering for everyone’s needs. Ther

Customer Blog: Tapas, Beer & Sightseeing, Our Barcelona Break

15 July 2024

Lucy was absolutely fantastic, I gave her an idea of what we would like to see and do and she came up trumps with this trip to Barcelona for myself & my friend. Everything was organised, and so easy, which made our trip so enjoyable. Day 1… The media were saying that we'd probably be delayed at Birmingham Airport, but we weren’t. We arrived in good time and walked, all be it for 45 minutes thr

Customer Blog: Madeira – An easy and relaxing short break.

01 July 2024

These customers came to me back in February 2024, having not been in touch with me since 2020 ( when we disappointingly had to cancel a family holiday been planned to go to Africa to visit a family member who was temporally living and working over there.) In February 2024, my customers sent an email which said, “We are currently thinking about taking some shorter breaks and wondered if you have an

Customer Blog: Our Swiss Adventure Organised by Lucy

26 June 2024

Kandersteg – This is a beautiful little town, high in the Alps. A really lovely surprise when we got off of our train transfer from the airport. Most people come to Kandersteg to travel up in the gondola to visit the Ochinensee lake - quite breathtaking to walk around to see (and walk under!) the waterfall. There are 2 other cable cars in the valley, taking you up to do walks in the mountains. We

Customer Blog: Wonderful Lake Bled (Long Weekend.)

14 May 2024

I booked two of my customers on a girlie long weekend break to Lake Bled in Slovenia... When they returned, I asked them to write me a little blog to go with some beautiful photos that they had sent me... Here is what they thought of their weekend away... if anyone else fancies this now.. do get in touch. ( I know its now suddenly on my wish-list !) best wishes Lucy Lucy Morgans - Travel Cou

Customer Blog: Magical Norway & the Northern Lights Cruise 2024

04 March 2024

In January 2024 we fulfilled our ambition of taking a winter cruise along the Norwegian coastline. As this was our first holiday in Norway, we decided to spend the first two days visiting Oslo. We arrived to be met by a substantial snowfall – stunning!! Our first day we spent visiting amazing museums travelling on the local buses. On our second day we woke to -20 degrees. After a wonderful break

Customer Blog: January break in Lanzarote / Perfect Holiday

19 February 2024

January break in Lanzarote / Perfect Holiday I will emphasise from the start, that our hotel in Lanzarote isn’t going to be the right place for everyone, but it was absolutely perfect for us! Lucy has organised a couple of holidays for us previously, so knows what we like. She steered us away from our original choice of going ‘all inclusive’, and recommended a half board hotel which she felt wo

Customer Blog : Dave & Ruth's Trip to Finland in Search of the Amazing Northern Lights.

06 February 2024

Dave and Ruth W, Coventry We first started to use Lucy just after the COVID restrictions were lifted and we wanted some expert advice and knowledge about where we could travel to, what the restrictions were and what we should be aware of. I’ve spoken to Lucy many many times since, and we talk in a number of ways – phone, WhatsApp and email, whatever if easiest for me, Lucy always replies and res

Customer Blog: Prague and Vienna - A tale of 2 Christmas markets

06 February 2024

At the beginning of December 2022 Lucy organised a short break in Prague for us, where we explored the city and the Christmas markets. We enjoyed it so much, we asked Lucy to arrange a similar break to Vienna in December 2023. How do the two cities and their markets compare? "Christmas market-wise" the 2 cities are quite similar, lots of markets of varying sizes, selling gluhwein, snacks and C

Customer Blog: Liz & Jonathan Vancouver &The Rockies 2023

09 October 2023

Lucy organised business trips for me in pre-covid times, so I approached her when it was possible to travel again, and she arranged a fabulous holiday in Kefalonia for us last year, including a villa we would never have found on our own. So when we decided to go on a more adventurous trip this year we were very happy to entrust the planning to her! We explained that we would like to visit the C

Customer Blog: Chris & Helen Porto 2023

09 October 2023

A short week in Porto Post pandemic, Chris and I have eased ourselves back into travelling with a series of short weeks in Europe. Our rules are simple • Organised by Lucy • City break flying direct from Birmingham • 4 nights During the last 18 months, Lucy has arranged a series of fabulous destinations for us including Venice, Prague, Barcelona and most recently Porto. This time the shor

Wonderful Cruise Ship "IONA"

10 July 2023

P&O CRUISES - IONA At last ... I got to visit this wonderful Cruise Ship on Saturday and have a good look around. First impressions were how clean and new she is looking even after 2 years of being in service. The décor is very modern; lots of different metals and marble. The facilities on board are immense with over 20 different bars and restaurants to choose from. There are also 4 differen

Customer Blog: Claire & Simon Budapest 2023

27 June 2023

We have used Lucy many times in the past to help book our holidays, as we know she will ensure everything has been considered and taken care of, so we can relax, confident that we will have an amazing time. Knowing this would be the case, my husband contacted Lucy to help him arrange a surprise for my 50th birthday and plan a trip for the two of us. Lucy talked through options with my husband bas

Customer Blog: Julie & Mick's Thailand Adventure March 2023

01 June 2023

Lucy has been organising our holidays for at least 15 years, including cruises, Lapland, New York and Vegas, Dubai to name a few. I use Lucy as she listens to our requests, offers her own experiences plus those from the TC forum, what I like most is she will give you choice. Each option presented is supported by trip advisor links for you to make the final decision with little effort. Lucy

Customer Blog: Russell & Jacqui's Australian Trip March 2023

19 May 2023

Long before the pandemic, we booked a holiday via a different holiday company – and about 5 days before our travel date , they rang us to say that it had fallen through, we were distraught because we were notified so late. The alternative holidays that the company offered us were either more expensive or simply unsuitable, so I opted to take a full refund. This was when a good friend of ours re

Customer Blog: Kit & Matthew's Cambodian Adventure 2023

11 April 2023

Travel Counsellors- and Lucy in particular- came highly recommended from my Mum, who always says Lucy takes the stress out of travelling and that was definitely our experience on this trip! My husband and I were looking for a bit of an adventure together, post-Covid and neither of us had been to South East Asia. Talking to friends who’d been to Thailand, Vietnam and Cambodia we decided on Cambodia

Customer Blog: Eddy and Andrea from Somerset

04 April 2023

Our trip to Australia was just the business. I heard about Lucy Morgans from my brother-in -law. He recommended us to chat with her as we were starting to plan our next holiday to Australia. Although this was our sixth trip to see our son and his family in Canberra this one was different because we had decided this time, we wanted to travel Business Class! Lucy was great at picking out a place fo

"The quirkiest hotel" ....that I've ever stayed in...!

09 February 2023

It was actually very recently... back in October 2022, when I stayed in Vienna, Austria. I find VIENNA quite an expensive city to stay in.. and as we only needed to stay for one night.... I was looking and found that we had our own excellent TC rates for this hotel... so I thought let's try it, ...why not? The hotel lobby could be a collectors' museum! There are retro radios, retro televisions,

Beautiful Barcelona 2022

16 December 2022

I was lucky to spend a fantastic 48 hours in Barcelona as a pre-Christmas treat in December 2022. There’s plenty to do in this cosmopolitan city …. its full of character with its narrow streets, boutique shops, and its bursting with tapas and wine bars… How did I spend my 48 hours? Sagrada familia Cathedral : Definitely worth a visit. But you MUST pre-book before you arrive in Barcelona otherwi

River Cruising 2022

16 December 2022

River Cruising is a holiday that I have had my eye on for quite some time & something that I was itching to try... It completely exceeded my expectations.... Below is a snippet from my blog/review which I wrote during my cruise. I hope it gives you a fair view of life on-board and my thoughts whilst enjoying this very relaxing holiday. Leaving Budapest Today we joined our riverboat which will

Beautiful Kefalonia 2021

07 October 2021

Kefalonia is one of those destinations that I have been wanting to visit for many, many years. The sister island to both Zakynthos and Corfu, she is located in the Greek Ionian Sea. She is famous for her beautiful beaches & coves, plus her interesting mountainous landscape makes her a little bit different to the other Greek islands that I have visited. She is also less busy with tourists, because

Celebrity Cruises' new ship: EDGE

11 September 2019

As I write this, I am on my way home from the exciting city of Barcelona, where I have been lucky enough to stay for two days whilst visiting Celebrity Cruise Lines' brand new ship, ‘The Edge’ (launched May 2019). My goodness, visiting this wonderful floating beauty definitely exceeded all of my expectations. Having cruised many times and seen plenty of beautiful ships during my 30 years as a tr

Dubai 2018

02 November 2018

If ever there was a destination that is forever changing and developing, it’s Dubai! My first visit to this fast-paced and dare I say it, “extravagant” destination was back in 1999; when one line of hotels ran along the beach and all that was behind these hotels was the desert! Since 1999 I have now visited a further 3 times. Now buildings have appeared in front of (and behind) these original h

Wonderful Emirates Airline

17 October 2018

This month I have enjoyed a fantastic evening hosted by Emirates Airlines - viewing their amazing A380 aircraft which flies twice daily to Dubai (and beyond!) from my local Airport; Birmingham. The aircraft-type occasionally gets swapped, and on the evening of my visit, instead of it being the usual ‘2 class’ A380 it was the ‘3 class’ A380 and so we were extremely lucky to able to view the firs

3 Days in Prague

06 April 2018

April 2018 I have just returned from a wonderful long weekend away in sunny Prague with my youngest son. We thoroughly enjoyed our three nights spent exploring this historic city with its cobbled pavements, churches galore, beautiful 12th-century squares with buildings that look so perfect they have been painted for a Disney fairy-tale! Getting there; It's reasonable! Yes, compared to the

Sunny Edinburgh!

31 October 2016

The reason was my mum's 70th birthday treat, but who really needs an excuse for a weekend away ? My 'weekend' was actually 24 hours. Which started on Saturday morning with an early start at Birmingham airport .. but after less than an hour's flight, we'd landed into a new world of beautiful buildings, haggis, shortbread biscuits, bagpipes and tartan! We were also surprised to be greeted by so

Thailand - the "land of smiles"

31 October 2016

Having travelled to Thailand over 25 years ago during my early life as a travel agent, I have been keen to return probably ever since I arrived back! The friendliness of the people, the beaches, the food and buzz of another land has had me itching to revisit for some time. For October 2016 we decided to rebook - and spend half-term in Phuket as a family. Phuket is an island about an hour's f

Sunny Portugal for our Whitsun Break.

09 June 2015

We wanted some May sunshine and we weren’t disappointed. This is what I would describe as a really ‘easy’ holiday destination. With a choice of nice ‘day-time-flights’ departing most local airports, (we flew from Birmingham) travelling to the Algarve these days is very simple! With Portugal (the Algarve) I can even package up breaks for shorter durations. The minimum I would probably suggest wo

Cruising on the Thames

07 December 2012

I have just returned from an extremely relaxing holiday with my family, where we cruised the Thames from Benson in Oxfordshire to Windsor in Berkshire, and back again. By road (on a good day) this journey would take less than an hour but by river, negotiating the locks, it took us a wonderful six nights. The pace of the river is about five mph and as it meanders its way through pretty count

Zell am See - A Winter Treat - Skiing or not !

20 February 2012

I have just returned from a wonderful week’s holiday in the ski resort called Zell am See in the Austrian Tyrol. The resort or small town of Zell am See is located on the shores of Lake Zell – this location I would imagine would be a photographer’s dream destination with snowy mountains that meet the frozen lake, and traditional Austrian Houses with their snowy pitch roofs, and ornate wooden ba

Magical Lapland...

22 December 2011

I decided that this year was the year that I should take my boys to Lapland to see the REAL Father Christmas - there was no deliberation for me. . . Having booked so many clients to Lapland over many years as a travel agent, I knew that this year was to be our time to go! It really is a once in a life-time experience, so choosing which company to travel with and making sure of what is included

Cruising the Caribbean.

09 June 2011

This was my third time cruising in the Caribbean and our 2nd time cruising this region with our children in tow. We chose NCLs brand new ship the EPIC purely because of its "Aqua Park" with three slides, including the famous EPIC PLUNGE. I can only liken the Epic Plunge to a huge plug hole that you whizz down whilst sitting perched inside an inflatable ring! Our children were not disappoint

Guernsey

09 September 2009

This year we decided to head for the Channel Islands –hoping for some more guaranteed sunshine! We were not disappointed…. It certainly is a very much underrated destination. Quietly nestled only 3 hours on the fast ferry from Poole, it’s an easy-to-reach holiday option. There are also flights from the majority of regional airports. We decided to take the fast catamaran car ferry which leaves

Independence of the Seas - Breathtaking Cruise !

02 June 2009

This half term (May 2009) we were again drawn to cruising …in actual fact we had booked this cruise quite a few months in advance – as half-terms and school holiday dates are always the first cruise dates to fill up! So we had plenty of time to look forward to travelling, and we certainly weren’t disappointed. We have cruised many times before, but this time we were in for a very special treat

Family Christmas in a Derbyshire Cottage

27 January 2009

Having never been away at Christmas as a complete family, I have to admit that we did feel a little bit anxious about this venture! Our criteria of wanting the whole family to be together for Christmas 2008, (7 adults and 5 young children in total) meant that hiring a holiday cottage seemed the perfect solution. However, even the catering for persons with different dietary requirements went smoo

Magical Skiing at Les Menuires

19 January 2009

Anyone who has not experienced the joy of a ski resort should try it (and the skiing!) as it really is something different to anything you will have experienced. The scenery is breathtaking, the clear sunny skies unexpected, and the atmosphere wonderful. We have fallen in love with Les Menuires – a resort in the French Alps close to Trois Valleys. We have good friends of ours who own an apa

Irresistable Ireland

04 December 2008

For some reason, I have always fancied Ireland, but never got round to going! It certainly is a hidden gem, with from what I can understand, the only thing holding people back from choosing this beautiful Country for a holiday or short break is its weather! So I am saying to you, please don’t let the weather hold you back from visiting this wonderful country, and its beautiful coastlines. It

Wonderful Norwegian Cruise Lines !

25 November 2008

Having cruised many times before, we decided that we’d like to try Norwegian Cruise Lines and see how they compare to the likes of P&O and Royal Caribbean Cruise Lines – who we usually favour. I spotted that NCL were offering one of their infamous taster cruises in August – and I decided to book it for the family – my husband and I, and our two little boys. I have to say that we were extreme

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