Sent by Lynn Headland
Rugby 13/08/2025
Based In Warwickshire
OFFICE LAND LINE: 02476 991820
MOBILE / WHATSAPP: 07810 557237
EMAIL ME: lucy.morgans@mytc.com
Welcome to my webpage.
My name is Lucy and this year I will celebrate working 36 years in the travel industry.
If you are reading this, and are thinking about organising a holiday for yourself with friends or your family, do get in touch as I'd love the opportunity to help you too.
As you can imagine I have seen a lot of interesting changes since I first started my career as a trainee with Pickford’s Travel back in 1988!
Time flies ...but travel is my passion and runs through my veins... it's the industry that I love.
I pride myself on attention to detail and I thrive on offering an extremely high level of customer service. I have built my business by relying on my customers to refer me to their friends and family - and since I became a Travel Counsellor in 2007, my business has grown substantially.
Who doesn’t love to take a holiday?
I have been incredibly lucky to travel the world and my favourite destinations include Dubai, the Maldives, the Seychelles, Borneo, Thailand, the Greek islands and Melbourne, Australia. I’ve loved shopping until my feet ached in New York and I've waited patiently in Kenya to spot the baby elephants! I also have a passion for cruising and can share my ship-life experiences with you too; if you haven’t tried cruising before why not treat yourself to a taster cruise – usually two or three nights - on some of the world’s best cruise liners?
If you are celebrating something special, why not make it a truly memorable occasion by asking me to organise your plans - I'll promise to add “whistles and bells” .... whether it be a family gathering at a UK hotel, or a special birthday treat abroad to tick something off of your wish-list, I can help you. Let me share my experience, ideas, and suggestions with you and together we can plan your special event.
Travel Counsellors are an independent travel agency. I have access to over 3,000 suppliers which means I can tailor-make exactly the right holiday for you at a competitive price. We also have our own unique and state-of-the-art dynamic packaging computer system, which means that I can compare travel options for specific dates in a matter of minutes.
So, please don’t get frustrated trawling though websites looking for your own holidays, let me do the hunting for you (at no extra cost to you either).
Choose to spend your well-earned money with someone who CARES … especially during a continued complicated world where countries might have e-visas and passport rules meaning that it is all too easy to "fall down a hole" with not knowing what procedures need to be in place before you can step foot onto a foreign land!
I am here for you; to hand-hold... and suggest the best ideas for you, that the internet definitely won't! I just need your preferred holiday dates and then I can get the ball-rolling for you!
I look forward to hearing from you, best wishes and happy travelling!
Lucy
P.S. Please look at my testimonials below - these have been written by clients who have used me to arrange their travel plans.
Rugby 13/08/2025
Rugby 13/08/2025
Lincolnshire 13/08/2025
Somerset 07/10/2021
Surrey 07/10/2021
STRATFORD-UPON-AVON 07/10/2021
Wolston 07/10/2021
Leicestershire 07/10/2021
Binley Woods 30/11/2018
Rugby, Warwickshire 28/11/2018
Wolston Warwickshire 19/11/2018
Warwickshire 16/11/2018
Coventry 16/11/2018
Rugby Warwickshire 16/11/2018
West Midlands 16/11/2018
Kent 25/08/2015
Hampshire 25/08/2015
Warwickshire 09/06/2015
Stafford 09/06/2015
Rugby 10/11/2014
Rochdale 30/09/2014
Warwickshire 23/09/2014
Rugby 21/12/2012
Wolston 10/11/2011
Leamington Spa 31/10/2011
Hornchurch 30/10/2011
Warwick 26/10/2011
Nuneaton 24/10/2011
Birmingham 21/10/2011
Rugby, Warwickshire 21/10/2011
Southam, Warwickshire 21/10/2011
Wolston 20/10/2011
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
13 August 2025
I contacted Lucy in April. My husband and I were wanting a few days away without our children. We had thought about Amsterdam. We had a phone-call with Lucy. We decided on Budapest. Budapest, is a beautiful city steeped in history and adorned with stunning architecture, offers a truly unforgettable travel experience. Divided by the river, there is fun to be had exploring both sides. Take your w
04 August 2025
Lucy was recommended by a family member who has booked with Lucy for many years. We had never travelled long-haul, so this was all new to us. We contacted Lucy who was immediately excited and enthusiastic! A few emails and calls later and Lucy and her colleague in New Zealand had complied an itinerary , and within a few days, it was finalised and all we had to do was countdown the days! Lucy wa
18 July 2025
We first found Lucy via her FB page in June 2022 when we sked her to book a 5 bed/bath house with hot tub for a family get together and she `Ace`d it ` since then Lucy has found a couple of houses for us for staycations with our dog, which have both been brilliant. So, with Lucy`s track record proven at home we embarked on planning a trip to Puglia Italy, this year in May. I had travelled around
10 July 2025
I first heard of Lucy through a local WI talk that she gave and she spoke about her experience in working the travel industry for many years. When we decided to book our holiday I searched online but found websites really difficult to navigate especially as we wanted some different options. Lucy had a really good chat with us before recommending a couple of ideas before we decided where to go.
10 April 2025
For our honeymoon we had a ‘once-in-a-lifetime’ trip to New Zealand in mind and with the help of Lucy our dreams became a reality. Having Lucy’s support in organising and managing our trip was invaluable- she was able to save us an immense amount of time, money and sanity in helping us to create the perfect itinerary using her expertise and contacts in New Zealand. We were introduced to Lucy throu
25 February 2025
I’m back in Warwickshire again today, (25/02/2025) after a fantastic “Travel Counsellors Gold Dinner” two-day treat away. Each year Travel Counsellors treat the top 5% of their Travel Counsellors to a special UK weekend away. On Sunday morning we arrived at the hotel, and after some lunch, we indulged in an interesting Calligraphy class accompanied with fizz….! In the evening, we were privil
02 January 2025
“"Hello Lucy. At last I am writing to you to thank you again for organising our holiday to Mauritius. It was a lovely restful holiday. The hotel was very good and the sea was excellent as there was a coral reef round most of the island so it was very shallow, calm and clear. Lovely to swim in. Below is a photo of the view from our balcony if you stood on it and looked right... As we got to know th
31 October 2024
Tourism in 3 Italian cities; Florence, Pisa Bologna. ================================ Lucy arranged our 3 city holiday to Pisa, Bologna and Florence, travelling through Italy by train. As we have used Lucy’s travel services several times before, we knew that she’d find us great places to stay that were convenient and comfy. What we noticed most was how tourism is shaping these three places. W
11 September 2024
I was referred to Lucy by my previous Travel Counsellor, Elaine when she retired. I contacted Lucy for the first time back in December 2023 as we were looking to book a relaxing trip for Summer 2024 to a place I’ve been looking to visit for a while. Lucy provided advice on where best to stay to meet our criteria and presented us with the perfect option and we swiftly booked our trip for June 2024
02 September 2024
Yet again Lucy has surpassed our expectations on the organisation of our holiday. We started with a 3-night stopover in Dubai, staying at 5* hotel overlooking the Jumeirah Beach Walk. The hotel was first class, very friendly and modern. The hotel had very little noise disturbance despite being located in a bustling, lively area. The breakfast was extensive, catering for everyone’s needs. Ther
15 July 2024
Lucy was absolutely fantastic, I gave her an idea of what we would like to see and do and she came up trumps with this trip to Barcelona for myself & my friend. Everything was organised, and so easy, which made our trip so enjoyable. Day 1… The media were saying that we'd probably be delayed at Birmingham Airport, but we weren’t. We arrived in good time and walked, all be it for 45 minutes thr
01 July 2024
These customers came to me back in February 2024, having not been in touch with me since 2020 ( when we disappointingly had to cancel a family holiday been planned to go to Africa to visit a family member who was temporally living and working over there.) In February 2024, my customers sent an email which said, “We are currently thinking about taking some shorter breaks and wondered if you have an
26 June 2024
Kandersteg – This is a beautiful little town, high in the Alps. A really lovely surprise when we got off of our train transfer from the airport. Most people come to Kandersteg to travel up in the gondola to visit the Ochinensee lake - quite breathtaking to walk around to see (and walk under!) the waterfall. There are 2 other cable cars in the valley, taking you up to do walks in the mountains. We
14 May 2024
I booked two of my customers on a girlie long weekend break to Lake Bled in Slovenia... When they returned, I asked them to write me a little blog to go with some beautiful photos that they had sent me... Here is what they thought of their weekend away... if anyone else fancies this now.. do get in touch. ( I know its now suddenly on my wish-list !) best wishes Lucy Lucy Morgans - Travel Cou
04 March 2024
In January 2024 we fulfilled our ambition of taking a winter cruise along the Norwegian coastline. As this was our first holiday in Norway, we decided to spend the first two days visiting Oslo. We arrived to be met by a substantial snowfall – stunning!! Our first day we spent visiting amazing museums travelling on the local buses. On our second day we woke to -20 degrees. After a wonderful break
19 February 2024
January break in Lanzarote / Perfect Holiday I will emphasise from the start, that our hotel in Lanzarote isn’t going to be the right place for everyone, but it was absolutely perfect for us! Lucy has organised a couple of holidays for us previously, so knows what we like. She steered us away from our original choice of going ‘all inclusive’, and recommended a half board hotel which she felt wo
06 February 2024
Dave and Ruth W, Coventry We first started to use Lucy just after the COVID restrictions were lifted and we wanted some expert advice and knowledge about where we could travel to, what the restrictions were and what we should be aware of. I’ve spoken to Lucy many many times since, and we talk in a number of ways – phone, WhatsApp and email, whatever if easiest for me, Lucy always replies and res
06 February 2024
At the beginning of December 2022 Lucy organised a short break in Prague for us, where we explored the city and the Christmas markets. We enjoyed it so much, we asked Lucy to arrange a similar break to Vienna in December 2023. How do the two cities and their markets compare? "Christmas market-wise" the 2 cities are quite similar, lots of markets of varying sizes, selling gluhwein, snacks and C
09 October 2023
Lucy organised business trips for me in pre-covid times, so I approached her when it was possible to travel again, and she arranged a fabulous holiday in Kefalonia for us last year, including a villa we would never have found on our own. So when we decided to go on a more adventurous trip this year we were very happy to entrust the planning to her! We explained that we would like to visit the C
09 October 2023
A short week in Porto Post pandemic, Chris and I have eased ourselves back into travelling with a series of short weeks in Europe. Our rules are simple • Organised by Lucy • City break flying direct from Birmingham • 4 nights During the last 18 months, Lucy has arranged a series of fabulous destinations for us including Venice, Prague, Barcelona and most recently Porto. This time the shor
10 July 2023
P&O CRUISES - IONA At last ... I got to visit this wonderful Cruise Ship on Saturday and have a good look around. First impressions were how clean and new she is looking even after 2 years of being in service. The décor is very modern; lots of different metals and marble. The facilities on board are immense with over 20 different bars and restaurants to choose from. There are also 4 differen
27 June 2023
We have used Lucy many times in the past to help book our holidays, as we know she will ensure everything has been considered and taken care of, so we can relax, confident that we will have an amazing time. Knowing this would be the case, my husband contacted Lucy to help him arrange a surprise for my 50th birthday and plan a trip for the two of us. Lucy talked through options with my husband bas
01 June 2023
Lucy has been organising our holidays for at least 15 years, including cruises, Lapland, New York and Vegas, Dubai to name a few. I use Lucy as she listens to our requests, offers her own experiences plus those from the TC forum, what I like most is she will give you choice. Each option presented is supported by trip advisor links for you to make the final decision with little effort. Lucy
19 May 2023
Long before the pandemic, we booked a holiday via a different holiday company – and about 5 days before our travel date , they rang us to say that it had fallen through, we were distraught because we were notified so late. The alternative holidays that the company offered us were either more expensive or simply unsuitable, so I opted to take a full refund. This was when a good friend of ours re
11 April 2023
Travel Counsellors- and Lucy in particular- came highly recommended from my Mum, who always says Lucy takes the stress out of travelling and that was definitely our experience on this trip! My husband and I were looking for a bit of an adventure together, post-Covid and neither of us had been to South East Asia. Talking to friends who’d been to Thailand, Vietnam and Cambodia we decided on Cambodia
04 April 2023
Our trip to Australia was just the business. I heard about Lucy Morgans from my brother-in -law. He recommended us to chat with her as we were starting to plan our next holiday to Australia. Although this was our sixth trip to see our son and his family in Canberra this one was different because we had decided this time, we wanted to travel Business Class! Lucy was great at picking out a place fo
09 February 2023
It was actually very recently... back in October 2022, when I stayed in Vienna, Austria. I find VIENNA quite an expensive city to stay in.. and as we only needed to stay for one night.... I was looking and found that we had our own excellent TC rates for this hotel... so I thought let's try it, ...why not? The hotel lobby could be a collectors' museum! There are retro radios, retro televisions,
16 December 2022
I was lucky to spend a fantastic 48 hours in Barcelona as a pre-Christmas treat in December 2022. There’s plenty to do in this cosmopolitan city …. its full of character with its narrow streets, boutique shops, and its bursting with tapas and wine bars… How did I spend my 48 hours? Sagrada familia Cathedral : Definitely worth a visit. But you MUST pre-book before you arrive in Barcelona otherwi
16 December 2022
River Cruising is a holiday that I have had my eye on for quite some time & something that I was itching to try... It completely exceeded my expectations.... Below is a snippet from my blog/review which I wrote during my cruise. I hope it gives you a fair view of life on-board and my thoughts whilst enjoying this very relaxing holiday. Leaving Budapest Today we joined our riverboat which will
07 October 2021
Kefalonia is one of those destinations that I have been wanting to visit for many, many years. The sister island to both Zakynthos and Corfu, she is located in the Greek Ionian Sea. She is famous for her beautiful beaches & coves, plus her interesting mountainous landscape makes her a little bit different to the other Greek islands that I have visited. She is also less busy with tourists, because
11 September 2019
As I write this, I am on my way home from the exciting city of Barcelona, where I have been lucky enough to stay for two days whilst visiting Celebrity Cruise Lines' brand new ship, ‘The Edge’ (launched May 2019). My goodness, visiting this wonderful floating beauty definitely exceeded all of my expectations. Having cruised many times and seen plenty of beautiful ships during my 30 years as a tr
02 November 2018
If ever there was a destination that is forever changing and developing, it’s Dubai! My first visit to this fast-paced and dare I say it, “extravagant” destination was back in 1999; when one line of hotels ran along the beach and all that was behind these hotels was the desert! Since 1999 I have now visited a further 3 times. Now buildings have appeared in front of (and behind) these original h
17 October 2018
This month I have enjoyed a fantastic evening hosted by Emirates Airlines - viewing their amazing A380 aircraft which flies twice daily to Dubai (and beyond!) from my local Airport; Birmingham. The aircraft-type occasionally gets swapped, and on the evening of my visit, instead of it being the usual ‘2 class’ A380 it was the ‘3 class’ A380 and so we were extremely lucky to able to view the firs
06 April 2018
April 2018 I have just returned from a wonderful long weekend away in sunny Prague with my youngest son. We thoroughly enjoyed our three nights spent exploring this historic city with its cobbled pavements, churches galore, beautiful 12th-century squares with buildings that look so perfect they have been painted for a Disney fairy-tale! Getting there; It's reasonable! Yes, compared to the
31 October 2016
The reason was my mum's 70th birthday treat, but who really needs an excuse for a weekend away ? My 'weekend' was actually 24 hours. Which started on Saturday morning with an early start at Birmingham airport .. but after less than an hour's flight, we'd landed into a new world of beautiful buildings, haggis, shortbread biscuits, bagpipes and tartan! We were also surprised to be greeted by so
31 October 2016
Having travelled to Thailand over 25 years ago during my early life as a travel agent, I have been keen to return probably ever since I arrived back! The friendliness of the people, the beaches, the food and buzz of another land has had me itching to revisit for some time. For October 2016 we decided to rebook - and spend half-term in Phuket as a family. Phuket is an island about an hour's f
09 June 2015
We wanted some May sunshine and we weren’t disappointed. This is what I would describe as a really ‘easy’ holiday destination. With a choice of nice ‘day-time-flights’ departing most local airports, (we flew from Birmingham) travelling to the Algarve these days is very simple! With Portugal (the Algarve) I can even package up breaks for shorter durations. The minimum I would probably suggest wo
07 December 2012
I have just returned from an extremely relaxing holiday with my family, where we cruised the Thames from Benson in Oxfordshire to Windsor in Berkshire, and back again. By road (on a good day) this journey would take less than an hour but by river, negotiating the locks, it took us a wonderful six nights. The pace of the river is about five mph and as it meanders its way through pretty count
20 February 2012
I have just returned from a wonderful week’s holiday in the ski resort called Zell am See in the Austrian Tyrol. The resort or small town of Zell am See is located on the shores of Lake Zell – this location I would imagine would be a photographer’s dream destination with snowy mountains that meet the frozen lake, and traditional Austrian Houses with their snowy pitch roofs, and ornate wooden ba
22 December 2011
I decided that this year was the year that I should take my boys to Lapland to see the REAL Father Christmas - there was no deliberation for me. . . Having booked so many clients to Lapland over many years as a travel agent, I knew that this year was to be our time to go! It really is a once in a life-time experience, so choosing which company to travel with and making sure of what is included
09 June 2011
This was my third time cruising in the Caribbean and our 2nd time cruising this region with our children in tow. We chose NCLs brand new ship the EPIC purely because of its "Aqua Park" with three slides, including the famous EPIC PLUNGE. I can only liken the Epic Plunge to a huge plug hole that you whizz down whilst sitting perched inside an inflatable ring! Our children were not disappoint
09 September 2009
This year we decided to head for the Channel Islands –hoping for some more guaranteed sunshine! We were not disappointed…. It certainly is a very much underrated destination. Quietly nestled only 3 hours on the fast ferry from Poole, it’s an easy-to-reach holiday option. There are also flights from the majority of regional airports. We decided to take the fast catamaran car ferry which leaves
02 June 2009
This half term (May 2009) we were again drawn to cruising …in actual fact we had booked this cruise quite a few months in advance – as half-terms and school holiday dates are always the first cruise dates to fill up! So we had plenty of time to look forward to travelling, and we certainly weren’t disappointed. We have cruised many times before, but this time we were in for a very special treat
27 January 2009
Having never been away at Christmas as a complete family, I have to admit that we did feel a little bit anxious about this venture! Our criteria of wanting the whole family to be together for Christmas 2008, (7 adults and 5 young children in total) meant that hiring a holiday cottage seemed the perfect solution. However, even the catering for persons with different dietary requirements went smoo
19 January 2009
Anyone who has not experienced the joy of a ski resort should try it (and the skiing!) as it really is something different to anything you will have experienced. The scenery is breathtaking, the clear sunny skies unexpected, and the atmosphere wonderful. We have fallen in love with Les Menuires – a resort in the French Alps close to Trois Valleys. We have good friends of ours who own an apa
04 December 2008
For some reason, I have always fancied Ireland, but never got round to going! It certainly is a hidden gem, with from what I can understand, the only thing holding people back from choosing this beautiful Country for a holiday or short break is its weather! So I am saying to you, please don’t let the weather hold you back from visiting this wonderful country, and its beautiful coastlines. It
25 November 2008
Having cruised many times before, we decided that we’d like to try Norwegian Cruise Lines and see how they compare to the likes of P&O and Royal Caribbean Cruise Lines – who we usually favour. I spotted that NCL were offering one of their infamous taster cruises in August – and I decided to book it for the family – my husband and I, and our two little boys. I have to say that we were extreme
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