Based In Caldicot

Michael Stevens

Looking for help with your business travel? Find out how I can help here

It's Nice To Meet You

Thank you for visiting my web page.


If you are looking for help in planning your next trip then this is a good place to start.


I can offer a personal service planning your trip down to the finest details whilst aiming to save you time and money.


I have direct access to all the airlines, cruise companies and hotels throughout the world enabling me to find last space availability and the best rates to fit your travel needs.


I have a wealth of experience and knowledge and have been to many parts of the world including New Zealand, Mexico, USA, Canada and all over Europe.


I specialise in all aspects of domestic and worldwide travel including business, personal or group travel.


My previous position was as a Business Travel leader in a large telecommunications company, providing assistance in all aspects of corporate travel.


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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

My customer stories

Sent by Martin Slape

I am a returning customer of Michael Stevens at Travel Counsellors, use his extensive knowledge & value his suggestions, customer service is superb

Sent by Johurul Haque

Michael has been fantastic in organising my trip to South Africa and would highly recommend anyone to use him for any trips

Sent by Richard Smith

Superb service, tailored our needs to accommodate a road trip to USA, Very competitive price.

Sent by David Thomas

We have received good service and communication.

Sent by Alexander Andrews

I don’t like normally answering surveys like this til after the trip. However his service in the providing and organising everything has been exceptional.

Sent by Daniel Gray

Very helpful and listened to all our needs whilst we decided what we were looking for.

Sent by Lorraine Parry

Excellent service allows going the extra mile to help you get the best travel experience

Sent by Sandra Sopp

Michael listened to holiday requirements found the holiday that met the brief excellent communication throughout. Altogether Brilliant !

Sent by Martin Slape

Easy to use, great knowledge, goes over & above to ensure experience is seamless.

Sent by Conrad Kew

Highly recommend, very helpful and accommodating great service.

Sent by Adrian Porter

Professional and friendly service.

Sent by Kathryn & Christopher Hourihane

Michael is an experienced travel counsellor, will guarantee a personal, conscientious service, which makes a traveller rest assured that you will have a wonderful holiday experience and will go the extra mile to find the best flights, parking, & hotels within your budget.

Sent by Jonathan Ferriman

Mike has been excellent.

Sent by Ivor Reed

I have already recommended Mike.

Sent by Lorraine Parry

Very good quality service with a personalised touch.

Sent by Simon Keen

Amazing service and support.

Sent by Rachel Murphy

100% would recommend Michael and use him every time - he takes all the stress out of planning a holiday and searching for the best price against the best holiday! We always use Michael and always confident with the holidays he books for us!

Sent by Stuart Forrest

Absolutely fantastic, thank you Mike??

Sent by Wendy Collier

We highly recommend Michael Stevens to book all holidays with, wouldn’t use anyone else.

Sent by Stephen Roughton

Always spot on.

Sent by Serena May

Mike was very helpful, assisted with all my needs to book the holiday I wanted.

Sent by Maria Stevens

My family always use Michael for all our holidays, we would never think about going with anyone else or any other company. He will organise everything from leaving home for our chosen holiday until our safe return. Highly recommended every time.

Sent by Richard Hawker

Mike Stevens was great. He kept us up to date with any itinerary changes including flights and transfers (when our flight was delayed). Awesome service, will definitely use him again :)

Sent by Mukesh Patel

Very quick and efficient service - Thank You

Sent by Martin Slape

Top quality service, efficient and knowledgeable, definitely recommend to family, friend & colleagues.

Sent by Jeremy Gates

Fantastic service once again from a great guy

Sent by Jonathan Smith

Outstanding service will be booking again for future travel

Sent by Gareth Jones

Mike was professional from start, to finish, and made the whole process very easy. We will be back, when we’ve paid for this holiday!!

Sent by Gary Foster

Great agent, service 2nd to none. Always great service.

Sent by Eoin Lawrence

Always good prompt service when booking. All arrangements seem to go without a hitch. I know I can be a bit fussy with my holiday requests but Michael deals with all my requests promptly and satisfactorily.

Sent by Jacqueline Heath

Micheal is very helpful and responsive ~ we are always impressed by his extremely high level of customer service

Sent by Jann Tebb

My travel consultant Michael Stevens is amazing. I tell him where I want to go on holiday, how long for, my budget, and just like magic he comes up with options. All my criteria is met every time. This year I really wanted to go to Lake Como Italy but I thought this may be too expensive so I also asked Michael to price up the Scilly Isles. To my amazement Lake Como was a lot cheaper than the Scilly Isles. Before committing myself, I asked so many questions as I really could not believe I was getting such a good deal. It was a wonderful holiday one I will always have fond memories of. Everything was perfect the hotel the area the food the people. Michael took all the stress away of trying to organise everything, as I did nothing apart from packing my case and getting on the plane. He is a true professional and has always come up with the perfect holiday within my budget. I would never waste time trying to find a holiday myself as it would take me a lot longer to research the different places. Michael is definitely the way forward with the most experience and the most cost effective. Thank you.

Sent by Victoria Day

I can’t recommend Michael Stevens enough. Communication and value was first class. It was our first time going to Euro Disney and Michael made sure everything was organised and provided us with information you wouldn’t get from a standard travel agency. It was thanks to him we had such a wonderful experience. Highly recommend on both price and service.

Sent by Pamela Jones

Michael arranged a holiday for myself, my husband and two friends. It was a two city break in the USA. My husband is disabled and the booking was by no means straightforward! Michael listened to all our requirements and was meticulous in planning the holiday. Whilst on holiday things started to go wrong, from a delay at the airport, my husband was involved in an incident in one of the hotels, a train breaking down making us 4 hours late, resulting in a transfer having to be cancelled, and there was an error by a hotel which resulted in an unsuitable semi- adapted room being allocated to my husband. I contacted Michael in relation to all of these events, some as they were happening, and every time he was there for us, either making phone calls/emailing people to update them of our situation or giving advice when it was needed - all this with a 5 hour time difference. Even though we are back home, he is still helping us and giving advice whilst we work through some outstanding issues. We cannot fault the service or praise Michael highly enough for the personal attention we have received. We would recommend Michael without hesitation.

Sent by Ros Mottram

I would like to thank you very much for organising our recent trip to Paris. You made everything as smooth, efficient & hassle free as it could be . It was a lovely city to visit, lots to do & see . Thanks again, Ros.

Sent by Steve Jones

Service was absolutely top notch, would definitely book with Michael again.

Sent by Ben Miles

Contacted Michael about booking a 5 night stay in Capri, for myself and partner. He was quick to send me plenty of options. This included all my transfers from the airport, to the port, and then for a ferry to take us to Capri. This made organising our holiday a lot easier. The hotel and location that Michael chose was spot on. I’d highly recommend using Michael because he organised our whole trip with no issues, and was always keeping us updated. We will definitely be using him for future trips. Also the Travel Counsellor app is a nice touch. Provides you with all the information and documents needed.

Sent by Robert Davies

We have just returned from a six week holiday in Sri Lanka ,Vietnam ,Cambodia and PerthWA. My wife and I would highly recommend booking with Michael. He organised the whole trip for us,he went far beyond our expectations. He gave us reminder about vaccinations,visas etc and even booked us in on flights while away,all transfers and hotels were excellent which he had chosen for us. Will certainly booking with him in the future

Sent by Martin Slape

Michael, extremely efficient with a high standard of service level. Many thanks I will recommend you to my network.

Sent by Jeanette Williams

Michael has organised our holidays over recent years and each time we have so grateful to him as we have had a hassle free time. Michael is very efficient and knowledgeable and reliable so we are confident in the information he gives us. He has always has flights etc to suits our pockets always the very personal service. Michael provides a tremendous service, even when we are away ensuring we are aware of any unforeseen changes (i.e. Weather etc.) that may have an effect on us. We certainly recommend Michael to all.

Sent by Christopher Pugh

Brilliant organisation Mike, had a fantastic time in Rome, everything went like clockwork.

Sent by Celine Hanley Hill

Michael Stevens was great - nothing was to much trouble and he covered all my required itinerary. The personal touch was great and put my mind at rest. It was a big trip I was organising and I couldn't have done it with out him. Big thanks

Sent by James Hill

I would just to thank Michael for arranging our once in a life time trip to the Abu Dhabi Grand Prix. Micheal arranged everything for us, it really was one call to him, we told him what we wanted and everything was taken care of. We then went on to Dubai for a few days, which we didn’t have to worry about anything. Our return flight was cancelled before we went, but before we knew anything about it Mike had already booked us on to another flight. Amazing experience, very highly recommended. We will definitely use you again. Thank you.

Sent by Emma Hooper

Excellent service getting us on board spending for the cruise which we weren’t expecting.

Sent by Keith Gedman

Michael has as usual, given us an excellent service from booking our holiday to Bali to our return home. He gets the best deals and sorts out flights to make sure everyone is seated together. Michael checked us in for outward and return journeys. He helped us download Travel Counsellors app, which is really helpful and beneficial. He is very reliable and helpful, and helps take the stress out of organising your holiday. I would definitely recommend booking your holidays with Michael, he will look after you! Well done and thank you Michael.

Sent by Rob Morley

We always use Michael for booking our holidays and have never been let down or unhappy with the service he provides. Great clear communication throughout and will go beyond to find you the best deal at the hotel and destination you want to visit. My partner and I recently got married and Michael took care of our honeymoon arrangements. It completely took the pressure off and it was nice having one less thing to organise in a pretty chaotic couple of months. Everything was taken care of flights, transfers etc and all we had to worry about was getting to the airport. After a smooth flight and transfer we arrived at our accommodation and were instantly congratulated, greeted with champagne and instructed that our room had been upgraded. We were gobsmacked to say the least and later found out that this was all down to Michael pre notifying the hotel and organising the upgrade through them. Needless to say we had an absolutely fantastic honeymoon. Would highly recommend to anyone looking for a hassle free way to book a holiday with someone who goes out of their way to get you exactly what you want and more. Thanks again!

Sent by Wendy Robertson

Thank you Michael for Booking us our holiday of a lifetime to New York and then onto Canada. Nothing was too much trouble for you: booked us onto our flights and booked our seats for us, answered many questions that we bombarded you with. Highly recommend and will book with you again.

Sent by Bruce Robertson

If you want to book an amazing holiday this is the man to come to. He made it so easy, not only did he do everything including letting us choose where we sat on the plane when he booked our seats. He got us an amazing deal with top hotel. Michael Stevens you're a star. A huge thank you, I will be booking all my holidays with you.

Sent by Cheryl Robinson

Have just returned from a trip to Kraków expertly arranged for us by Michael, from arranging flights and hotels to recommending trips, with all necessary documentation printed for our holiday. Nothing was to much trouble for Michael and we found him very helpful and knowledgeable. As a party of four we would all highly recommend using Michael to arrange a lovely stress free holiday at very reasonable prices!

Sent by Wendy Collier

Excellent service, will always book my holidays through Travel Counsellor Michael Stevens, it's simply stress free!

Sent by Christopher Pugh

Excellent service and a nice guy too

Sent by Andrew Davies

Michael was a credit to himself in making our holiday efficient and hassle free. He made sure we had our boarding passes allocated to us even when when we away in Serbia! The holiday app was first class, with all the information in regarding hotel bookings etc! We will definitely be using him again and have recommended him to our friends and family! Thankyou Michael

Sent by Steve Lovell

Michael offered an amazing service and nothing seemed to be too much work, he offered great assistance during my group booking and I can wholeheartedly recommend him to anyone.

Sent by Ros Mottram

We would like to thank Mike for booking our latest holiday to Portugal. He fulfilled every request we asked of him, from booking the meet and greet at the airport, the flights, accommodation and car hire. Everything went smoothly, thanks to Mike's organisation skills. We thoroughly enjoyed ourselves and would recommend Mike to anyone and will use him in the future. Thanks again Mike for making our holiday relaxing and troublefree.

Sent by Robert Powell

On a world trip visiting our son in Australia. Mike planned everything to a t, would recommend him to arrange any trip

Sent by Gary Foster

We use Mike for all our business flights and always receive a prompt and competitive price. Mike is always available whenever needed during our trips, giving us the personal service required. Would recommend Mike to anyone.

Sent by Sue England

Michael recently booked my trip to Singapore. He was very attentive and made sure that everything suited my needs, especially on the 13 hour flight!!! I would have no hesitation using his services again and cannot recommend him enough. In fact I have given his details to many friends and acquaintances in the hope that they use him for their travel arrangements. Thank you Michael - you shall be hearing from me again. :-)

Sent by John Crowther

The service and help received from Mike was first class 10 out of 10.

Sent by Kerrie Harry

Very very helpful and very very patient!! Excellent service :) :)

Sent by Mark Crook

Fantastic Service as Ever

Sent by John Gedman

Friendly personal service and very quick to respond and extremely helpful

Sent by Judith Gribble

Hi I would most definitely recommend Micheal Stevens to all my friends and customers as a travel counsellor as I found him very help full and patient and everything went so smoothly we could not of asked for anything better.