Based In Ely

Michelle Steward

Available for new enquiries

It's Nice To Meet You

Hello and thank you for visiting my webpage, my name is Michelle and I’m an independent Travel Counsellor based in Soham, Ely, Cambridgeshire, where I live with my husband and two children.

I offer help with any travel plans you may have including beach, ski, family, adventure, round the world, cruise, flights, hotels, city breaks, scuba diving, tailor-made, weddings, honeymoons, UK breaks, the list is endless.

As I’m not restricted to the normal high street hours I can be contacted by phone, Whatsapp and email at a time that is convenient to you, 7 days a week. Why spend hours sat in traffic, finding a parking space or on the computer comparing deals when I can do it all for you.

With over 24 years experience within the travel industry I have been lucky enough to have visited many parts of the world including Spain, Cuba, Dubai, Mexico, Cruising the Norwegian Fjords, Greece, Maldives, Bali, Singapore and Turkey to name a few and I even organised my own wedding in Cyprus which was everything I had dreamed of.

One of the main reasons I have become a Travel Counsellor is so I can really look after my customers and provide you with a 5 star holiday experience from the moment you contact me to the moment you arrive home.

For ultimate peace of mind everything you book with me is 100% financially protected by either the Travel Counsellor Financial Trust or ATOL it really is the best financial protection in the industry, so every penny you spend with me is safe.

So what are you waiting for – let’s make a start on making those dreams of yours a reality!

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

Find me on social

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

TC TED

04 July 2019

Take part in our TC Ted competition! I'm extremely excited to announce our TC Ted competition, with a sustainable twist! As you may know, i'm extremely passionate about protecting the places I send my customers to and I'd love your help to achieve this! This summer when you travel with TC Ted, I'd love it if you could do something to help support and protect the environment. From recycling to shopping locally while you're away, whatever you do, share it on your social media channels and you could be in with a chance of winning a family trip to Warner Bros. Studio Tour London! for more information about this amazing competition! Get in touch today 01353 760 015 Email michelle.steward@travelcounsellors.com

Top Tips when travelling with Children

21 June 2019

Whether you’re on a cruise, ferry, train or a long-haul/short-haul flight, travelling abroad with children can be a challenging experience. To help make holidaying with kids fun for the whole family here is my top tips for stress-free travel! Check Passports Did you know that children’s passports are only valid for five years? Before booking your holiday, check the dates of all passports to make sure they are still in-date. Passports can take up to six weeks to be delivered, so bear this in mind when booking your holiday. Many countries even have a ‘six-month rule’, meaning you can’t travel to that destination if you only have six months left. Book Ahead Yes, when you were younger it might have been fun to book a flight to Europe at the last minute, but when it comes to travelling with kids, organisation is key. Book accommodation in advance and then confirm it closer to the time too. Winging it and turning up in a town without anywhere to stay with tired and hungry children is not something you want to try – believe me! I will always email/call the hotel in advance to ask for any room specifications. For example, if you’re taking a pushchair on holiday, you might prefer a ground floor room if the hotel doesn’t have a lift. You never know, you might even bag yourself a better room in the process! Book Travel Insurance Once you’ve booked and paid for your holiday, purchase your Rush travel insurance straight away. Although we always hope nothing will go wrong in-between booking and travelling, you just never know. Booking your travel insurance early means that you can relax with the knowledge that if things do go wrong before or during your trip, you are covered. Organise Currency and Credit Cards Don’t buy your currency at the airport or wait to get it on arrival, as it’s likely that you’ll get less value for your money. Order travel money online or in-store, to give you one less thing to worry about. Equally, it’s also a good idea to take a credit card with you on holiday for all those extra purchases. Don’t forget to let your bank know where you’re travelling to, so that they can approve any expenditure when you’re abroad without blocking your card. Take Lots of Food Whatever time of day you’re travelling, pack breakfast, lunch, snacks and more. It helps to stop boredom at the airport, in the car, or even when you arrive. My bag when we go on holiday is literally full of food! However, it’s worth remembering that you can’t take liquids through security, so be wary of any baby milk or juice pouches that you might be taking with you. Fill Hand Luggage with New Goodies I always pack some new card games, pens, notepads and books when holidaying with my children, but pack whatever works best for yours. I find something new and exciting helps a lot on the journey, and keeps them occupied so you can relax by the pool when you get there too! A great idea is to create a ‘plane bag’ for each child, that they’ll only get once they’re on-board. Explore the toy aisle to pick up some bargains before you go, and they’ll be amazed mid-air. There’s only so much you can cram into your bag, so you could always find some new and exciting games to play. From word association and I Spy, to a variety of memory games, there are plenty of games you can play to keep little ones entertained. Take a Tablet Not the medical kind, the child’s favourite accessory kind! You might not always be a fan of the electronic babysitter but travelling with a tablet filled up with their favourite episodes of television programmes is a godsend. BBC iPlayer is fantastic for this as all the downloads are completely free. If you’re travelling with younger children, you could also download the CBeebies App, so they can play all their favourite games too! Don’t forget to take headphones though, so they don’t disturb you or your fellow passengers. Leave Plenty of Time for travel Always factor in extra time when holidaying with children, in comparison to travelling alone or as a couple! So, if you usually leave for the airport an hour before you need to be there, give yourself and hour and 45 minutes. Children love to explore, need the toilet more often, and can quickly become stressed if you’re clearly anxious or in a rush. Whether you’re flying, driving or going on the train, leave yourself enough leeway for unexpected stops. Throw out the Rule Book Although I’m a fan of the rule book at home, I throw it out of the window when we’re on holiday. They stay up late, we sleep in, we eat lunch and dinner later and we don’t say no to much. Let the kids plan a fun-filled day of activities – you never know, it might be the best day of the holiday! Most important of all relax and enjoy the trip.

My TC App

21 June 2019

If you haven't already downloaded our amazing myTC app you really should think about doing it! Here are some of the main benefits and features of it: - -It's free of charge and it's constantly being updated with new features -Clients rate it 4.5/5 as an average score -It can eliminate the need for any physical paperwork (but only if you want it to!) -There is a holiday countdown for each booking you have - this is my favourite bit! -You can nip on any time of day and night and make a payment towards your holiday making budgeting easier - seeing the balance get smaller is very rewarding! -All quotes can be received via the app if you wish -All your booking details are stored here so any time you need to check anything it's all there for you -After the initial set up, any new bookings automatically update on it -If there are any alerts for your flight, they will be sent to you -You have all my contact details stored here too -It's very user friendly and easy to navigate (no manual required!) -You can take part in our preference centre survey, which means offers that we send you (via email, no marketing is sent via the App) will be personally tailored to you -Don't worry, if you have a surprise booking, these won't show on the app. I absolutely love it for my holidays and on a rainy day, it's nice to pop onto the app and see how many days until your next adventure. It's also great for easy reference if you need to check anything whilst out and about. If you haven't downloaded the app but wish to have access to it, do get in touch and take advantage of this great tool we have available to all of our customers.

My customer stories

Sent by Paul Benstead

Lovely helpful person. We Will definitely recommend Michelle to all our friends and family. Will look into booking our family holiday abroad with her. Smashing person.

Sent by Mary Watkins

Michelle has been extremely helpful and has gone the ‘extra mile’. The personal touch has been great...and we have already recommended Michelle to various friends and family!

Sent by Lynsey Farthing

We have booked 3 holidays now with Michelle and will continue to do so she is extremely helpful and knows hers stuff ! Fabulous service always .

Sent by Lucy Gordon

Michelle was wonderful, very helpful, couldn’t do enough to make sure we happy with everything! Would recommend Michelle to anyone who’s looking to book a holiday.

Sent by Lydia Lavender

Michelle cares so much about every little detail to make sure each experience is perfect. She gives 100% all the time and makes you feel like you are her only priority. I will use Michelle for every booking I make in the future and will encourage everyone I know to do the same.

Sent by Shelley Gordon

Friendly, honest and always goes the extra mile for her customers. We definitely book again with Michelle.

Sent by Catherine Webb

Michelle has been absolutely fantastic. I initially emailed her to say I wanted to holiday in Japan for a week but didn’t give much detail as I didn’t know what I wanted other than to go to Japan. Michelle emailed back straight away and said she would be able to help. She came back with two great options and everything was booked within a few days. Her service throughout has been brilliant and she has always been available at any time should I have any questions. Fantastic service and I have already recommended her to family and friends. Thank you!

Sent by Lucy Alda

I couldn't be happier with the experience I have had and the support Michelle has given us. I'm so relieved to have her there to answer any questions I have.

Sent by Debbie Steward

Michelle was very helpful and the personal touch just enhances your experience of shopping for a holiday.

Sent by Jo Harris

Michelle, has been absolutely amazing. She has been completely dedicated, professional and passionate about making our dreams come true. And she has done just that. Michelle is an asset to you and every person that does this for!

Sent by Lynsey Farthing

Fantastic service would highly recommend Michelle .

Sent by Tamlyn Robinson

Convenient, honest, reliable and professional.

Sent by Kelly Wilson

There is no messing with Michelle straight on the case and within that day I’ve had fast results resulting in me booking my trip away .

Sent by Celine Sharpe

Michelle understands personal preferences and needs when researching the perfect break or holiday for her clients. She’s available to answer questions in a way that goes beyond the service ever received from typical high street agents. We will keep coming back for more bookings with Michelle to get that personal touch that you don’t get anywhere else.

Sent by Helen Williams

5 star customer care, very knowledgeable and helpful. Nothing was too much trouble

Sent by Ferne Borg

Michelle was very helpful, knowledgeable, efficient & friendly

Sent by Lynsey Farthing

Fantastic service would highly recommend Michelle .

Sent by Dave Owen

Michelle went the extra mile to listen to our requirements and come back to us with the right options, including other activities we might be interested in outside of the package we booked. Very helpful. Thanks!

Sent by Jim Lavender

Great deal, great service and the pocket guide is a very nice touch

Sent by Keeley Seymour

Michelle Steward is so lovely to deal with. Informative, friendly and very approachable. An asset to your company.