Hello, my name is Natasha Ashford and I’m your personal travel expert, based in Barry in the beautiful Vale of Glamorgan. Travel to me is not just a career, it’s in my blood.
I have 30 years’ experience of looking after people, starting my journey in an independent travel agency, before becoming a key consultant for 21 years with one of the world’s major high street agents.
My life as a travel agent has given me the opportunity to visit over 30 countries and experience many different types of destinations and cultures. I even chose to marry on board a cruise ship in the Caribbean; and my passion is to create wonderful memories through all types of travel and holidays.
I joined Travel Counsellors because I wanted to spend all my time focusing on you - my customer. My promise? I’ll find and create the travel experience that’s right for you - saving you the time and pain of trawling through pages and pages of holidays and flights; going the extra mile (and more) to make sure you get the perfect travel proposal.
As I’m an independent Travel Counsellor, I can source many holidays, flights and other travel arrangements, using my valued relationships with a wide range of suppliers to give you something quite unique.
What makes me different? Quite simply, I love a challenge. I love looking after people. I love the satisfaction of finding the right holiday. I love getting my teeth into a complex quote, a group booking, your wedding arrangements - anything and everything to do with creating special travel moments.
Above all, I’m here for you. I’ll look after you from the moment you contact me. So you can rely on me to ease your journey throughout the booking process and sort out all the arrangements before you travel. And I’ll also be here for you if you need me while you’re on your holiday; and when you return. That’s all part of my personal commitment to you - and it’s also good to know that as part of a large and trusted organisation, every single holiday I arrange is 100% protected by ATOL or the Travel Counsellors Financial Trust.
WANDERLUST-A strong desire or urge to travel and explore the world.
“Because in the end, you won’t remember the time you spent working in the office or mowing your lawn. Climb that goddamn mountain”. Jack Kerouac.
I’m looking forward to hearing from you!
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
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My customer stories
Sent by Alison Wilkinson
Barry, Wales 15/04/2025
Excellent service by Natasha. Natasha goes out of her way to offer you the best possible service she can. She checks everything you ask and comes back quickly with all the answers. Fabulous service.
Sent by David Hazelwood
Barry 15/04/2025
Worked late evening to find me the best deal
Sent by Jeanette Rossiter
Cardiff 15/04/2025
Extremely helpful, very knowledgeable, excellent service, we will definitely be using Natasha again.
Sent by Maria Hall
Sully 20/07/2024
Very helpful and patient with my various requests! Also was really flexible fitting in all the help around working hours and kids! Thank you
Sent by Sheila Percy
BOURNEMOUTH 20/07/2024
I would be happy to recommend Natasha to anyone she is helpful and has experience with most destinations which is always a good thing.
Sent by Gareth Huish
CAERPHILLY 20/07/2024
Went out of your way to ensure we had the best deals thanks Tash x
Sent by Darren Moran
Barry 20/07/2024
Natasha has been absolutely exceptional, we had an issue with RCC changing the cruise massively but nothing was too much for her to deal with. Constant communication until everything had been re addressed. I would highly recommend her to everyone. An absolute credit to the company.
Sent by James Coldwell
RICHMOND 20/07/2024
Natasha was fabulous, she was very helpful and professional in arranging for us to book onto the same cruise that our friends had already booked onto. I will be recommending her to all our family and friends! Thank you!
Sent by K Rattenbury
Vale of Glamorgan 20/07/2024
Very helpful and very understanding as we have never done a cruise before and did a lot of changing of dates and cabins.
Sent by M Webber
Vale of Glamorgan 20/07/2024
Already have recommended and my aunt booked too.
Sent by Nicola Middleton
BRIDGWATER 20/07/2024
I didn’t have a clue about cruises and she sorted everything for me. And working on a Sunday late, thank you
Sent by Martin Davies
Edinburgh 20/07/2024
Excellent service and communication throughout the entire booking process.
Sent by C Nash
Barry 20/07/2024
Me and my wife were very nervous in booking a cruise as this is our first time. Every time we have spoken to Natasha she has put our minds at ease and she has been very helpful in all our questions we had. Would I recommend Natasha, yes I would 100%
Sent by R Thomas
Vale of Glamorgan 28/02/2024
Superb customer service The best anyone could wish for , nothing is ever to much , and every question or query is answered straight away and solved My holiday is made stress free and so enjoyable without any worries with this service THANK YOU SO MUCH TASHA
Sent by Emma Duffy
Rhoose 28/02/2024
Fantastic service from Natasha, prompt and professional at all times - highly recommended
Sent by John Spencer
Barry 28/02/2024
Faultless Service
Sent by John Spencer
Barry 28/02/2024
Faultless Service
Sent by Jane Watkins
Barry 28/02/2024
Went over and beyond to help book my holiday
Sent by Michelle Dutton
Barry 28/02/2024
Natasha has booked a few holidays for myself and friends and is highly recommended. She has fantastic customer service skills and ensures our holiday will run smoothly from start to finish. Amazing!!
Sent by Carol Morris
Rhiwbina, Cardiff 28/02/2024
Great customer service and always there when you need support..
Sent by Michael Connolly
Barry 28/02/2024
Natasha is a wonderful person to deal with and any questions that you have are dealt with in the most prompt and professional manner
Sent by C Kelly
Barry 28/02/2024
Extremely happy with the service received!
Sent by Lyn Rees
Barry 28/02/2024
Very helpful
Sent by Alison Francis
Pontyclun 28/02/2024
Thank you for getting me the holiday I wanted. You did your best to give me everything I had asked for. Keeping me updated and informed as to how far you had got. It really was a good experience. You were excellent and so professional and friendly when providing your service
Sent by Alison Rees
Lower Brynamman, Ammanford 28/02/2024
We always find Tash patient and helpful as we don’t always know where we want to go! We always get there in the end :)
Sent by Emma Bridge
Pontrhydyfen, PORT TALBOT 28/02/2024
Great service and competitive price
Sent by Claire Brahim-Culverwell
PENARTH 28/02/2024
I have to say, Natasha makes it so easy and gives the best advice, I often get quite stressed out and not really sure what I want, she's so patient …. She always takes the pressure out of what really doesn’t have to be a stressful situation, She’s absolutely fantastic we would recommend her highly xx
Sent by Helen Clark
BARRY 28/02/2024
Always very helpful.
Sent by Susanne Thomson
BARRY 28/02/2024
Very efficient, friendly professional service
Sent by Christine Watkins
Cwmbran 08/07/2023
Excellent advice and fantastic service
Sent by Mary Evans
Caerphilly 09/05/2023
Natasha has been really helpful and patient. There have been a few hiccups along the way but she's been great at sorting everything out for us
Sent by Luisa Guarnizo Gomez
Barry 22/03/2023
Natasha Ashford is an asset to your company. She was very helpful and went above my expectation to book the holiday
Sent by Peter Sherrin
Barry 13/03/2023
Natasha has been very helpful through out the holiday booking process and would highly recommended friends and family to book holidays through Natasha.
Sent by Christine Hustler
Caerphilly 13/03/2023
Always very helpful & informative
Sent by Michael Jervis
Barry 13/03/2023
Great service and value for money!
Sent by Joanne Tanner
Sully 09/02/2023
Natasha is an outstanding ambassador for the Travel Counsellors brand - I do not use any other travel consultant any longer as I don't need to. The service I receive is second to none, and as a busy business owner the attention that I receive, any day or night is invaluable. Every company needs a 'Natasha' on their workforce. Excellent service in any industry in this country seems to be a thing of the past - sadly. You are vey lucky to have her. I trust you show your appreciation. Joanne Tanner
Sent by Susan Baldwin
Penarth 09/02/2023
I was very impressed with the way Natasha dealt with my original enquiry and then how quickly and efficiently she completed the booking of the holiday . She also answered the queries I had and now I am looking forward to the holiday .
Sent by Alison Rees
Neath 28/01/2023
Brilliant service, professional, friendly and knowledgeable. Will definitely use Tash again. Thank you
Sent by J Tanner
Penarth 28/01/2023
I wouldn’t use anyone else for my travel services Natasha is fabulous She’s goes above and beyond - nothing to too much trouble She certainly offers a 24/7 service - being a business owner myself I more often than not need ‘out of hours’ support and she certainly delivers that
Sent by Mark Tilling
Newport 28/01/2023
Professional great personal service.
Sent by Danny Borg
Barry 28/01/2023
Natasha worked really hard to find us a holiday to suit our party made up from multiple family members from different households. Nothing was too much trouble for Natasha and the experience was very pleasant throughout. 10/10 from us!!
Sent by Karen Chick
BRIDGEND 28/01/2023
Wouldn’t hesitate to use Natasha to book a holiday again. Friendly and professional couldn’t ask for more
Sent by Kathleen Buckeridge
B 28/01/2023
Was recommended by a friend, and would definitely recommend Natasha again
Sent by Sarah Harbin-Seaton
Barry 28/01/2023
Natasha was very helpful in finding us somewhere to stay for a very special friend's wedding next year in Greece 5* service, making finding our holiday hassle free. Highly recommend.
Sent by Joanne Oliver
Barry 28/01/2023
Natasha was very helpful, she even helped me when she was away on her own holiday .
Sent by Natalie Vincent
Barry 28/01/2023
Natasha went above and beyond to secure us our holiday at a price cheaper than booking direct. She is available to help with any queries and printed all necessary paperwork for our last holiday. Far less stress for me, I would not hesitate to recommend her.
Sent by Carol Morris
Cardiff 28/01/2023
Always very helpful and knowledgeable
Sent by Carol Tilling
NEWPORT 28/01/2023
We have worked with Natasha before and are very happy with the personal service provided by her.
Sent by Daniel Blackmoore
Bridgend 28/01/2023
Great service really helpful!
Sent by Angela Douthwaite
Cardiff 28/01/2023
I had a wonderful holiday thank you so much for sorting out for me you are a star
Sent by James Power
STOCKTON-ON-TEES 28/01/2023
Natasha was very informative, listening to what we required and came up with the ideal holiday package for us. Everything was in place, documents, transfers and current travel requirements. I wouldn't hesitate in recommending Natasha's services
Sent by Arran Nicholson
Penarth 28/01/2023
Great packages and good advice helping me alb my honeymoon and my wife’s 30th birthday. Natasha was very helpful and full of knowledge of the best places to visit. Would definitely recommend her for your dream holidays
Sent by Jason Brimble
Pontyclun 28/01/2023
Natasha has been absolutely amazing! She is professional, polite and patient. We have never been on a cruise before but have decided to give it a try. Natasha gave us a super deal and guided us throughout on choices. We have already given her details out to friends. We will only use her for all future holiday bookings. Thank you Natasha (again)
Sent by Lynnete Morgan
Barry 28/01/2023
I have already started to recommend you. You got us a great deal acted very quickly & I'm delighted to be giving business to a local girl.
Sent by Rachel Burniston
Penarth 28/01/2023
Helpful, friendly and answered queries promptly. I wouldn’t hesitate to use or recommend Natasha in the future
Sent by Danny Borge
Barry 14/03/2022
Natasha worked really hard to find us a holiday to suit our party made up from multiple family members from different households. Nothing was too much trouble for Natasha and the experience was very pleasant throughout. 10/10 from us!!
Sent by Jodie Tanner
Sully 20/02/2022
I wouldn’t use anyone else for my travel services Natasha is fabulous She’s goes above and beyond - nothing to too much trouble She certainly offers a 24/7 service - being a business owner myself I more often than not need ‘out of hours’ support and she certainly delivers that Xxxx
Sent by Alison Rees
AMMANFORD 29/01/2022
Natasha was honest, friendly and professional. Will definitely use her for our future holidays.
Sent by Christine Watkins
Cwmbran 02/03/2020
I found the consultant to be very friendly and very professional and very knowledgeable came back to me very quickly with the quotes and understood my needs can’t recommend her enough
Sent by Glyn Watkins
Barry 02/03/2020
Excellent service and knowledge. Would definitely use again.
Sent by Martyn Anthony
Barry 07/02/2020
Natasha has provided an excellent service, nothing was too much trouble, always happy to help and helped us to pick the perfect cruise for our needs. I wouldn’t hesitate to recommend Natasha and we will be booking our next trip with her
Sent by Paula Ballysingh
Barry 06/02/2020
This is the 1st time I’ve dealt with travel Counsellors & Natasha Ashford. Natasha was recommended to me by a friend. I found Natasha to be very friendly & efficient. Natasha explained in a lot of detail about the holiday as I’ve never been on a cruise before. I would definitely give 10 out of 10 & recommend for all my friends thank you.
Sent by Gareth Huish
Caerphilly 20/01/2020
Great service would definitely recommend
Sent by Richard Johns
Barry 20/01/2020
Natasha keeps me informed at all times she is very professional in what she does and so far I am very pleased with the service that Natasha has provided
Sent by Denise Marks
Cardiff 26/10/2019
Natasha is outstanding at her job. If I could score her at 20 I would. I won't be booking any future holidays without speaking to Natasha first
Sent by Annette Gannon-Johns
Barry 21/09/2019
It was so easy to book my holiday with all the information I needed and all from the comfort of my own home
Sent by David Saif
Barry 10/09/2019
Very professional
Sent by Christina Howells
Porth 09/09/2019
Found Natasha to be very helpful in finding us this holiday didn't rush us and answered all our questions which were many.
Sent by Marcia Briscombe
Barry 29/08/2019
Lovely friendly service offering the personal touch. All requirements met. Very pleased with Natasha's professional service.
Sent by Deborah Williams
Barry 30/07/2019
Natasha was very helpful I would highly recommend her for any future travel arrangements
Sent by Joanne Tanner
Barry 30/07/2019
Outstanding service and I have already recommended Natasha to other travellers
Sent by Steven Knapton
Cardiff 30/07/2019
Wonderful service. Attentive and prompt. A joy to do business with. Thank you.
Sent by Evelyn McDonald
Liverpool 30/07/2019
True professional
Sent by Mark Tilling
Redwick, Nr Magor 30/07/2019
Professional really knowledgeable helpful and friendly. Nothing was to much trouble.
Sent by Iain Forbes
Barry 30/07/2019
Quick, efficient, knowledgeable, and friendly. Natasha made the process a complete joy.
Sent by Emma Taylor
Cheltenham 30/07/2019
Natasha has been brilliant! extremely helpful and friendly and I would and already have recommend her to friends and family
Sent by Tiona Williams
Barry 30/07/2019
Very professional
Sent by Brendan Watts
Swansea 12/06/2019
An absolute diamond to deal with. Just let Natasha know your chosen destination and dates, everything was sorted for me. The only thing that I have to do is pack my case! Highly recommended and hassle free!
Sent by Avril Burbidge
Oxford 22/05/2019
She’s a diamond, so quick, efficient and answers day or night. I will be telling everyone about Natasha’s service and sending people her way. She sorted a great deal for us and perfect location. Thanks so much
Sent by Suzanne O'Hare
Whitchurch, Cardiff 16/05/2019
She is very helpful and made everything so easy, I will definitely use again!
Sent by Philippa Roberts
Cardiff 07/05/2019
Excellent service - prompt and efficient.
Sent by Claire Culverwell
Penarth 04/05/2019
Natasha was most helpful and I felt like she absolutely understood everything that I needed and made it her mission to make sure this trip is going to be everything that I expected and more. What more can I say other than "fabulous"?!
Sent by Shane Evans
Llanelli 18/04/2019
Natasha has been very transparent and articulate with the organising of our trip! Will definitely be using her expertise for the next trip!
Sent by Lesley Palmer
Cardiff 10/04/2019
Natasha is Really knowledgeable, I have already recommended her to family and friends.