Sent by Sean Buckley
Royton 21/03/2025
Pam's just FAB, we love her.
Based In Rochdale
Pam Charnley
It's Nice To Meet You
Hi I'm Pam and welcome to my page.
I live in the Rochdale area and have worked within the travel industry for more than 31 years so it’s relatively safe to say I know a thing or two about travel.
My client base is extensive and rapidly growing for both business and leisure. My business is based on referrals, so I like to think my growth is down to the high level of service I provide, which most important of all provides you, the customer, with total peace of mind.
As you are probably aware the industry is rapidly changing. In order to meet the challenge of change we at Travel Counsellors are equipped with the most up to date technology that permits me to give you, the customer, precise advice that is geared totally around your own individual requirements.
Why Travel Counsellors and not a high street agency you may ask yourself? On the high street the conventional method of selling is directional. Therefore you’ll be recommended specific companies which benefit that particular high street agency. In contrast, I’m completely independent so I have no ties to any particular tour operator or supplier. I’ll recommend the holiday that is right for you and is geared to your individual requirements.
In addition, I offer a 24 hour service. I’m always available, and it will always be me that you deal with as there are no call centres. I’ll be there on the end of the phone should you require anything prior, during, or after your trip.
So if you want a holiday that is as individual as you, where your business is valued and not just a sales statistic, be it a cruise, UK break, ferry or flight, why not give me a try?
I look forward to hearing from you.
All the Best
Pam
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
My customer stories
Sent by Valerie Neil
Heywood 21/03/2025
Pam Charnley is amazing. I wouldn't use anyone else. She really cares and is above and beyond helpful. She is a real credit to you
Sent by Lisa Garland
Northowram 15/02/2025
Amazing service from Pam. Above and beyond, thank you!
Sent by Peter Greenwood
Newhey 15/02/2025
Pam once again has been fantastic and professional. Nothing is too much trouble. 100 percent satisfaction.
Sent by Trevor Joiner
Todmorden 15/02/2025
Pam is the ultimate travel advisor
Sent by NADIA PADKOWSKA-WOODHEAD
Rochdale 08/07/2024
I book with Pam as she is reliable and knowledgeable. Also, I know she is available 24/7 for any travel queries!
Sent by Bethany Shone
Heywood 19/05/2024
Wouldn’t go anywhere else to book a holiday! Always fab! Thank you x
Sent by Mary Griffin
Bamford 19/05/2024
Always superb and professional service from Pam.
Sent by Susan Hopkins
Norden 19/05/2024
Very professional, warm and friendly, reliable, excellent communication and very knowledgeable. Very happy and will definitely recommend.
Sent by Luke Pickup
LITTLEBOROUGH 16/02/2024
Pam has never let us down. always puts 100% into finding the right holiday for us.
Sent by Bethany Shone
HEYWOOD 16/02/2024
Wouldn’t go anywhere else to book a holdiay! Always fab! Thank you x
Sent by Stephen Bradley
Oldham 11/01/2024
Professional yest personal as ever ! No holiday is complete without Pam's input :)
Sent by Alison Wilkinson
Yorkshire 11/01/2024
Pam is ever the professional and very patient with our changing plans
Sent by Elizabeth Wolfe
Whitworth 11/01/2024
Pam always give us a complete service and goes the extra mile we would highly recommend Pam to anyone
Sent by Keely Dermody
Cowm 11/01/2024
Pam was a pleasure,and I would recommend anyone to book a holiday with her.She is professional and personable and was very knowledgeable about the product.
Sent by Noelle Bowden
Huddersfield 11/01/2024
Always professional helpful and friendly wouldn’t go to anyone else
Sent by James Midgley
York 11/01/2024
Pam was superb.
Sent by Shane Dunne-Smith
Whitworth 11/01/2024
My 2nd time of using travel counsellors, Nothing but outstanding service and customer skills Would highly recommend Thanks TC.
Sent by Trevor Joiner
Todmorden 11/01/2024
Pam is the perfect choice for anything travel related
Sent by Paul Brearley
Rochdale 11/01/2024
Great and efficient service from Pam
Sent by Peter Brearley
Norden, Rochdale 11/01/2024
Pam gives first class service at all times After more than 10years of arranging our holidays Pam has never given anything but first class
Sent by ANDREA TWEMLOW
Castleton 25/11/2022
Pam works hard to deliver all my holiday requirements throughout the year and goes above and beyond to source all the right information and rules for each trip and does not hesitate to express any concerns she has with the destination so we have all the correct information prior to booking.
Sent by Elizabeth Wolfe
Rossendale 25/11/2022
I’ve always phoned Pam, very knowledgeable about the product she is selling me and I felt she has done her best for my needs I feel if I was on the moon and something went wrong she would get me home.
Sent by Elaine Haluszczak
Rochdale 10/07/2022
Pam was fabulous, we just needed a quick getaway after moving house. Pam organised everything for us in less than 24hs, but not only that, she made sure we had all the necessary documentation and travel requirements that I would have completely forgotten about. As I was stressed about our move plus looking after our Grandson. Our holiday would not have happened if it wasn't for Pam. Thank you so much.
Sent by Shane Duune-Smith
Rossendale 06/07/2022
The service and dedication offered by Pam is amazing. Pam took the time to find suitable flights, dates and times and even though I changed my mind on a number of occasions everytime she came back with the relevant information. Pam has since successful booked my flights from Manchester to the Philippines maximising my visa. She has explained all things in great detail and is so quick to respond with any questions or queries. Really can not thank Pam enough for the service she has provided. Once again thanks Pam for all your help and hard work in getting this done for me .
Sent by Nathan Porter
Rochdale 01/07/2022
really helpfull , will use you for all future bookings
Sent by Gloria Moss
Manchester 11/05/2022
A very prompt and personal service. Excellent!
Sent by Stephen Bradley
Saddleworth 07/05/2022
Pam’s top drawer !
Sent by John Tailford
Yorkshire 07/05/2022
Pam has booked our holidays for several years, her knowledge and guidance has been invaluable.
Sent by Gregory TWEMLOW
ROCHDALE 07/05/2022
Pam is just the best !!
Sent by Alan McConville
Rochdale 29/03/2022
Pam has always found us great holidays and her customer service is the best we have ever had.
Sent by Hayley Stott-Huszar
Littleborough 16/03/2022
Excellent personal service, nothing is to much trouble.
Sent by ELIZABETH wOLFE
Whitworth 09/03/2022
Always there to help book with confidence knowing I will receive full support when travelling
Sent by Kenneth Tobin
ASHTON-UNDER-LYNE 09/03/2022
Excellent service, very prompt communication and very knowledgeable, would certainly recommend.
Sent by Irene Newton
Liverpool 09/03/2022
Pam Charnley is amazing, nothing is too much trouble for her, any hour, any day. She makes what is a complicated process seem easy. She checks on your preparations and asks if all ok on arrival. She makes you feel secure in your choice of holiday. I can’t say how grateful for Pam’s support and would recommend using her to anyone.
Sent by Peter Shaw
Worsley Manchester 17/01/2022
Fantastic advice and service
Sent by Andrea Twemlow
Rochdale 17/01/2022
I have always promoted Pam to my friends and family to assist with travel arrangements. She always goes above and beyond with advice and sourcing options/various prices for trips, and deals with everything quickly. She is extremely friendly and an asset to Travel Counsellors.
Sent by Luke Pickup
Rochdale 12/01/2022
Thank you for making it so easy.
Sent by Julian Lord
Whitworth Rossendale 31/12/2021
Very happy with Pam’s Service very informative and a pleasure to speak to. My Journey to Greece went with ease and she kept me up to speed with the ever-changing circumstances . I definitely recommend this service . Thank you Pam x
Sent by ANDREA TWEMLOW
Rochdale 22/11/2021
As always, excellent service from Pam
Sent by Timothy Pickering
Littleborough 22/11/2021
Pam alway goes the extra mile a pleasure to do business with thank you
Sent by Peter Greenwood
Newhey Rochdale 22/11/2021
Absolute superb service once again from Pam. Her service is impeccable that's why i would not book anywhere else. 5 stars from me.
Sent by Linda Travis
Rochdale 22/11/2021
Pam was very helpful and very professional. Was a pleasure to book through her
Sent by Peter Holdsworth
Healey Rochdale 22/11/2021
Absolutely first rate, extremely helpful not only with the holiday booking but also with the latest COVID requirements. Highly recommended. Many thanks.
Sent by Sean Buckley
Royton 22/11/2021
Pam is FABULOUS, always goes above and beyond. Love her to bits
Sent by Robert Neave
Edenfield 08/09/2021
Absolutely fantastic once again from start to finish! Meticulous attention to every requirement for our family holiday. Thanks Pam
Sent by Peter Greenwood
Newhey 29/01/2020
I always tell people how good My travel counsellor Pam Charnley is. She has been fantastic every time I have booked. I will not book with anyone else. 5 stars from me
Sent by Kenneth Tobin
Ashton Under Lyne 12/01/2020
Pam always provides a first class speedy response to our holiday dreams and always she helps us achieve them - time and time again.
Sent by Irene Newton
Liverpool 12/01/2020
Pam always provides a first class speedy response to our holiday dreams and always she helps us achieve them - time and time again.
Sent by Clare Carten
Lytham 12/01/2020
Pam has been so helpful in organising our trip. We have had a number of changes and queries throughout the process and Pam has stayed calm and clear whilst getting us the best, most cost effective solution. Thanks Pam.
Sent by Graham Cartwright
Ilkeston 05/11/2019
Pam was absolutely brilliant and completely professional, nothing was too much trouble. Down to the smallest detail everything was simple and fuss free.
Sent by David Griffin
Rochdale 05/11/2019
Pam is helpful knowledgeable friendly and always goes that extra mile
Sent by Stephen Davies
Rochdale 01/10/2019
Pam bent over backwards to get us what we wanted and has never let us down in all the years she has been sorting things out for us . We know what we want and can be a bit of a pain trying to get it but she always comes up with the goods for us .
Sent by Michelle Kersh
Whitefied 28/08/2019
Very helpful Great customer service My go to for all holidays
Sent by Clare Carten
Lytham 28/08/2019
Pam was very friendly and helpful. She was always on hand to answer any questions no matter how silly they seemed. A pleasure to work with.
Sent by Alison Evans
Carmarthen 28/08/2019
Pam, as always, is very helpful, knowledgeable and friendly. She sorted our holiday out quickly and with expertise. We would use Pam for every holiday and would certainly suggest to our friends to contact Pam for their holiday.
Sent by Trevor Joiner
Todmorden 25/02/2019
Always a pleasure dealing with Pam - thankyou!
Sent by Faye Newton
Merseyside 25/02/2019
Pam is amazing! We had a complicated holiday but everything ran super smooth and always does! We have been using Pam for years and wouldn’t use anyone else. Thank you so so much! We 100% recommend!
Sent by Alexandra Roberts
Wrea Green 05/02/2019
Fabulous service, fast and listened to all my travel needs
Sent by Kenneth Tobin
Ashton Under Lyne 21/11/2018
Pam is knowledgable, efficient. trustworthy and understanding and always gets it right for us - we would go out of our way to recommend her!
Sent by Valerie Neil
Heywood 21/11/2018
Would give your service 100 out of 100 but the scoring system only allows me to give you 10
Sent by Stephen Bradley
Grotton 21/11/2018
Efficiency and sound advice as ever from a true professional
Sent by David Griffin
Rochdale 16/10/2018
l have known Pam for many years and can say without hesitation she is a star and l would be lost without her input, long may it continue
Sent by Alison Evans
Carmarthen 18/09/2018
Pam is easy and pleasant to deal with, very friendly and knowledgable, nothing is too much trouble. Always returns my calls and is always accommodating. I have recommended Pam to my friends and will continue to do so and we will continue to book our holidays with Pam. A pleasure to deal with.
Sent by James Schofield
Bacup Rossendale 24/08/2018
Very supportive throughout the process of choosing the holiday. Always on hand to accommodate any changes we required.
Sent by Beryl Pickup
Norden 11/08/2018
Pam is always very helpful and informative about any holiday you wish to book
Sent by Martin Robertshaw
Halifax 10/08/2018
Pam always gives a fantastic service, nothing seems too much trouble for her
Sent by Diane Massey
Royton 10/08/2018
Pam is so easy to talk to and is more like a friend than anything. She is so helpful and as we have got to know her over the years she knows exactly what we are looking for.
Sent by Mohammad Ghani
Bury 10/08/2018
Excellent service
Sent by Stephen Herron
Birmingham 10/08/2018
Pam is absolutely an asset to your company 100% in every department
Sent by Julie Calvert
Merseyside 10/08/2018
Excellent service and advice
Sent by Julie Partington
Healey 10/08/2018
Pam is fantastic at her job. She is great at finding us just what we want. I’ve used her services for many years
Sent by Jennifer Mellor
Bacup Rossendale 17/04/2018
Pam is a very very helpful and pleasant person to deal with and would definitely use her service again, many thanks for your experience in helping to book our holiday.
Sent by Maximilien Fairbank
Rossendale 05/04/2018
She was phenomenal in constructing me a bespoke travel plan that suited my needs entirely, incredibly happy!
Sent by Alison Evans
Carmarthen 29/01/2018
Fantastic service. Helpful, nothing was too much trouble for Pam. Bearing in mind we booked over Christmas and New Year, Pam was always able to speak to me and sort out our holiday. We would definitely use Pam to find us future holidays.
Sent by Stephen Herron
Birmingham 15/01/2018
Pam is an absolute legend, all my dealings with Pam have been a pleasure. Thanks for all the help.
Sent by Ann Bull
Rossendale 15/01/2018
Pam always goes that extra mile.
Sent by Noelle Bowden
Huddersfield 27/11/2017
As ever, a superb service from Pam Charnley - why would you go anywhere else?
Sent by Julie Quigley
Whitworth Rochdale 08/11/2017
Its been quite tricky this year deciding where we wanted to go but Pam was extremely patient with us and looked at lots of options for us. She even got us better flight times in the end. What a star she takes the hassle out of holiday booking, very reliable.
Sent by Valerie Neil
Heywood 26/10/2017
You always go over and above the norm in order to assist me and you are a pleasure to deal with
Sent by Diane Massey
Oldham 24/10/2017
I love Pam, she is so helpful and friendly. She makes booking a holiday stress free!!
Sent by Jacqueline McCartney
Eleganze Rochdale 29/09/2017
Always professional, friendly and nothing too much trouble. Makes my work plans so much easier not having to worry about travel arrangements.
Sent by Suzanne Davenport
Cleveleys 14/09/2017
Amazing, friendly, knowledgeable and good service as always.
Sent by Rachael Chadburn
Rochdale 10/09/2017
I can't thank Pam enough for the help and support she offered
Sent by Beverley Pickup
Norden Rochdale 28/07/2017
Always very helpful and easy to deal with.
Sent by Alan McConville
Rochdale 28/07/2017
Pam's help and advice along with her experience always ensures we have the perfect holiday I cannot recommend her enough. A true ambassador for Travel Counsellors.
Sent by David Griffin
Rochdale 12/06/2017
Pam is a star, l have known her for too many years to mention and she has been finding my wife and l superb holidays over the years, I would have no hesitation in recommending Travel Counsellors.
Sent by Kenneth Tobin
Ashton Under Lyne 12/06/2017
No fuss, just straight forward first class friendly knowledgeable service.
Sent by Michael Todd
Bury 17/05/2017
Pam is a super star any thing you ask her to do is done with options to suit. I would recommend her to anybody
Sent by Linda Mills
Newcastle 03/05/2017
Had an easy time booking this holiday, excellent service - thanks.
Sent by Valerie Neil
Rochdale 19/04/2017
I would never dream of using anyone else for my travel arrangements. What would have been a daunting experience was totally pleasurable thanks to the friendliness and efficiency of Pam. Can't praise her enough
Sent by Noelle Bowden
Huddersfield 29/03/2017
No better service could be obtained anywhere. Pam is thorough, in fact meticulous with detail. She will always go the extra mile, and recently advised me how to sort a problem (of my own making) re visas. Everything is handled in a professional yet friendly manner
Sent by Stephen Davies
Rochdale 13/02/2017
Definitely recommend Pam to anyone,always sorts us out with exactly what we want every time.
Sent by Jonathan Dawson
Bolton 13/02/2017
I have used travel counsellors many times and have always enjoyed there faultless service.
Sent by Diane Massey
Oldham 13/02/2017
Pam is so friendly and helpful. Thank you Pam
Sent by Jo Perruzza
Stockport 13/01/2017
Very helpful and knowledgable , helped me make a decision on accomadatiom and finding other requirements for my break . Very friendly and personable service will definaty recommend and use again
Sent by Julie Quigley
Whitworth, Rossendale 03/12/2016
Always goes the extra mile for us. When you have a busy schedule it's good to know you can rely on someone to sort things out for you so you know your holiday is sorted.
Sent by David Griffin
Rochdale 22/11/2016
As l have said previously, l don't know what l would do without Pam to organise my holidays, she always gets it spot on, long may it continue.
Sent by Patricia Nelson
Bolton 21/10/2016
Pam has saved me hours searching on the internet.
Sent by Rebekah Waller
Heywood 13/10/2016
Would highly recommend as Pam is extremely helpful and accommodating - any queries/requests are dealt with speedily and efficiently.
Sent by Nadia Padkowska Woodhead
Rochdale 06/09/2016
Knowledgable, friendly and patient.
Sent by Alan McConville
Rochdale 12/08/2016
We would not go anywhere else !!!!!
Sent by Mohammad Majid Ghani
Bury Lancashire 12/08/2016
Very helpful, Thanks for all your help Pam, fantastic service
Sent by Suzanne Davenport
Cleveleys 04/08/2016
Always professional, with great advice, one holiday already booked for next year.
Sent by Peter Shaw
Shaw 24/06/2016
Pam is great!
Sent by Lisa Garland
Northowram 15/06/2016
I use Pam regularly and she is always fantastic. I cannot recommend her highly enough
Sent by Stephen Davies
Rochdale 11/06/2016
Very pleased with everything right from the word go, most helpfull and knowledgeable..
Sent by Angus Pickup
Norden 19/05/2016
Always very helpful and finds you what you're after.
Sent by Paul Jamieson
Ripponden 19/05/2016
Nothing is any trouble when finding you a holiday, she puts 100 percent into her job
Sent by Ann Young
Ilkley 09/05/2016
Fabulous service and great interpretation of my requirements
Sent by Robert Newton
Liverpool 05/05/2016
Pam Charnley always great!!
Sent by Aaron Wolfe
Whitworth 22/04/2016
Very friendly and helpful, going above and beyond to ensure we got the holiday we wanted. We can't wait for our holiday. Thank you very much Pam
Sent by Susan Hall
Todmorden 21/04/2016
Pam offered a truly personal and swift service she was very knowledgeable and helped us decide on the right trip for our needs. Pam really easy very good at understanding us and what we wanted and also very competitive on price. Will definitely use Pam in the future. I have already recommended Pam to friends. Thanks Pam
Sent by Debra Lindsay
Ashton Under Lyne 18/04/2016
Excellent service yet again !
Sent by Janet Rigby
Saddleworth 14/04/2016
Pam made booking a holiday so easy and hassle free. Would definitely recommend
Sent by Brenda Lynch
Rochdale 07/04/2016
I really think that Pam has the best personnel touch. This is the second time that she has put my trip to Australia together.She is professional friendly and efficient nothing is too much trouble. She treats you as though you are special. I know that everything possible to make my trip go smoothly has been done and I feel comforted in that..
Sent by David Griffin
Rochdale 06/04/2016
Pam who l have known for years is fantastic and has been booking all my holidays for almost 15 years, she is in my eyes a star
Sent by Lisa Byrne
Norden Rochdale 01/04/2016
Pam is fantastic! She listens to what you need., finds solutions and choices and her customer service is second to none!
Sent by Michael Todd
Melba Products Bury Greater Manchester 25/02/2016
Pam from travel counsellors is so helpful and nothing is to much trouble A++
Sent by Mary Gartside
Rochdale 03/02/2016
Pam could not have been more helpful.
Sent by Valerie Neil
Heywood 01/02/2016
If it was possible, I would give you 100. Absolutely amazing first class service. Many thanks
Sent by Beryl Pickup
Norden Rochdale 27/01/2016
Always gets the best holiday arrangement for you.
Sent by Majid Ghani
Bury Lancashire 21/01/2016
A fantastic service, Thank you very much
Sent by Erica Cordock
Sandbach 08/01/2016
Very friendly, very helpful & yes I would surely book another holiday through Pam Charnley.
Sent by David Griffin
Rochdale 08/01/2016
I have dealt with Pam Charnley for both my work travel arrangements and my own personal travel requirements and have the utmost respect for her. She is professional, attentive, and in my opinion a little gem. I would have absolutely no hesitation in recommending her to anyone.
Sent by Brian Tomkinson
Bamford Rochdale 09/11/2015
Pam is extremely competent and professional nothing is too much trouble for her
Sent by Suzanne Davenport
Cleveleys 25/09/2015
Speedy response, very knowledgeable, and would highly recommend.
Sent by Michelle Dawson
Tottington 20/08/2015
Pam is absolutely superb, she's always available and willing to help with any travel issues or questions. She's very friendly and easy to talk to which makes booking a holiday through her an absolute delight.
Sent by Trevor Joiner
Todmorden 15/08/2015
You can always rely upon Pam to produce the best travel selection and to guide you through to completion.
Sent by Martin Corlett
Faro Portugal 03/08/2015
Unbelievably friendly and conscientious service.
Sent by Janet Hartley
Rochdale 30/06/2015
10/10 as usual! Excellent, personal and efficient service.
Sent by Heather Pomfret
Milnrow 06/05/2015
Pam Charney is the most helpful person I've ever booked a holiday through. Would never go any where else. Recommend her to all my friends and they too love her. Fantastic after booking care. Feel so confident arranging my hols.
Sent by Mohammad Ghani
Bury 01/04/2015
Very helpful and excellent service provided! Thank you!
Sent by David Griffin
Rochdale 26/03/2015
Pam Charnley is an absolute star, l have known her for years and she knows what my wife and l look for and she always finds me exactly what we want.
Sent by Julie Quigley
Whitworth Lancashire 26/03/2015
Always pleased with our assistance from Pam.
Sent by Jane Burns
Whitefield 12/03/2015
Pam has been extremely helpful finding our holiday, nothing has been too much trouble and I feel more than comfortable contacting her with other suggestions or questions
Sent by Lisa Garland
Northowram 10/03/2015
Pam is brilliant, and always helps us when we are looking at booking a holiday. She offers lots of options and delivers a very efficient service very quickly!
Sent by Bethany Lemon
Heywood 18/02/2015
Excellent serivce... Thank you. I score 10. Family members regularly book with Pam! x
Sent by Stephanie Duckworth
Rochdale 25/12/2014
This is the first time in a number of years that I have booked a holiday through a Travel Agent having done everything online for this period of time. However a friend recommended Travel Counsellors and from the minute I spoke to Pam she filled me with confidence of finding the right type of holiday to celebrate our Wedding Anniversary in January of next year. Her knowledge, expertise and professionalism was second to none and by the end of the day we had booked our holiday to Egypt. I cannot recommend Pam highly enough and indeed have already given my friends and colleagues her details for the future. I will have no hesitation whatsoever in booking our future holidays with Pam and think that the Travel Counsellors "set up" is a fabulous concept. Many thanks!
Sent by Ann Bull
Whitworth 12/09/2014
I have booked several holidays now through Travel Counsellors and I have also recommended the company to friends and family.
Sent by Faye Williamson
Rochdale 26/08/2014
Fantastic hassle fee service. We were given Pam’s number through a friend and we are extremely happy with the services so far. We can’t wait for our holiday in December.
Sent by Louise Neave
Norden 26/08/2014
Always very helpful and friendly - 10 out 10.
Sent by Kenneth Tobin
Ashton 29/07/2014
Pam is so efficient and helpful we wouldn't use anyone else!
Sent by Janet Hartley
Norden 29/07/2014
Superb, personal and attentive service with the end result of the exact holiday we wanted. A job well done.
Sent by Paul Jamieson
Ripponden 29/07/2014
Pam always gives 100% she goes out of her way to help find the best holiday for you.
Sent by Claire Baron
Marland 29/07/2014
We found booking our holiday through Pam was the easiest holiday we have ever booked. She sorted everything, we just had to print off tickets and go. Will definitely be using Travel Counsellors again!
Sent by Christopher Duffy
Whitworth 29/07/2014
Very fast and efficient service.
Sent by Nathan Jones
Royton 29/05/2014
Great from start to finish, a massive credit.
Sent by Jane Burns
Whitefield 21/05/2014
Pam has been extremely helpful with all aspects of finding and booking our holiday. She has been very patient, friendly and knowledgeable.
Sent by Nicola Fenwick
Halifax 21/05/2014
Pam has been absolutely fantastic. We would definitely recommend travel Pam! Best service we have ever had. And patience is brilliant.
Sent by Brenda Lynch
Shawclough, Rochdale 08/05/2014
Pam was brilliant in that she was able to arrange my journey to Australia efficiently and just as I wanted. I found her very pleasant and friendly to deal with and I knew I was in safe hands. I will definitely have her arrange any further holidays I may take in the future.
Sent by Lisa Garland
Halifax 24/04/2014
Pam is awesome
Sent by Heather Pomfret
Milnrow Rochdale 06/04/2014
Fantastic customer service. Nothing was too much trouble.
Sent by Diana Woodruff
Rochdale 21/03/2014
Pam was very professional and helpful. She was able to answer all my questions and replied to my email the same day. She made booking my holiday a very pleasant experience. I shall definitely recommend her to other people and will be using her service again.
Sent by Keith Lemon
Heywood Rochdale 02/02/2014
Always very helpful and patient, would give 11 or 12.
Sent by Peter Edge
Merseyside 26/01/2014
Always extremely prompt in responding to enquiries, and keen to explore a wide range of alternatives in search of a very personal service.
Sent by David Evans
Carmarthen 04/01/2014
We have booked many holidays with Pam. The service we received was exceptional and Pam always goes the extra mile to make our holidays perfect. We can ring Pam at any time with queries either in this country or abroad. We would certainly recommend Pam and Travel Counsellors to friends and families.
Sent by Valerie Neil
Heywood 23/12/2013
Brilliant lady - I would give her 20 if I could!
Sent by Lisa Pickup
Norden 09/12/2013
Pam has been fantastic from the initial enquiry to the actual booking. We are incredibly fussy and have chopped and changed our minds a number of times over the last months, so Pam's patience can only be commended. Pam took the time to get to know us and our requirements and helped us determine what we actually wanted from a holiday. She always came back really quickly with a number of options that fit with our budgets and managed to get us an amazing deal at the time of booking with an upgrade! We wouldn't hesitate in recommending Pam to others and on booking again with her. Pam took all of the hassle out of booking a multi trip holiday and worked tirelessly at making sure we had the perfect package! Thanks so much Pam!
Sent by Nadia Padkowska-Woodhead
Rochdale 17/09/2013
Pam provided excellent customer service. I have already passed her card onto several friends of mine.
Sent by Patricia Nelson
Bolton 20/08/2013
Whenever I ring Pam she has so much patience, always sounds pleased to hear from me even if I am changing my mind about a holiday she has spent a lot of time arranging for me. She treats the new request with the same enthusiasm as she did for the previous. We have always found the holidays she has booked for us exactly as described by her, and we have never ever been disappointed.
Sent by Susan Lemon
Heywood 19/07/2013
Pam is always able to get our requirements sorted.
Sent by Paul Jamieson
Ripponden 20/05/2013
Pam always offers you the best and a very friendly service 100%
Sent by Valerie Neil
Heywood 05/05/2013
That should really be a score of at least 20! Pam is an amazing lady and I cannot praise her highly enough
Sent by James Walker
Whitefield 28/08/2012
Fantastic service I would highly recommend Pam
Sent by Tim Hughes
Rochdale 12/07/2012
Pam's unbelievable. Her manner is friendly,happy and unflappable. Her knowledge is second to none and has the patience of a saint! Truly great service and a genuine pleasure to deal with. V highly recommended indeed Tim Hughes
Sent by John Tetlow
Greater Manchester 25/06/2012
I have been using your services for 4 years and cannot think of a reason to change. The agent we use is excellent and will do her upmost to make traveling as hastle free as possible. Best regards John Tetlow
Sent by Evgeniya Crewe
Rochdale 16/06/2012
Pam is great - available 24/7 and always happy to help. We always recommend her to all our friends and we would not survive without her.
Sent by David Griffin
Rochdale 16/06/2012
Pam has been known to me for several years and have always found her to be the ultimate professional, suffice it to say I even let her book my private holiday locations and l've never been let down with her choice as she knows what I want. l also use Pam for the majority of my company's business travel requirements, again she has always been brilliant, long may it continue.
Sent by Philip & Noelle Bowden
Huddersfield 09/12/2011
We have just returned from a bespoke 3 week holiday which Pam organised for us. She guided us through the floods in Bangkok - the Qantas strike and various dignatories visitng the cities we were in - and it was all done as usual with a smile and total efficiency - no wonder we book all our holidays with her
Sent by Philip & Noelle Bowden
Huddersfield 14/04/2011
Pam has been organising our holidays for over 10 years - indeed we have travelled the world during that time! As an example, her organisation of a 3 centre stay in Malaysia for a special birthday was exemplary. Pam is an excellent Travel Counsellor; nothing is too much trouble for her. Her knowledge of travel arrangements is extensive and everything is done in the most pleasant and professional manner
Sent by Robert Garbutt
Puckeridge Herts 05/04/2011
I have booked several cruise holidays with Pam and have had excellent service in all respects. I would recommend her to anyone.
Sent by Martin Robertshaw
Halifax 03/04/2011
Pam was recommended to us by a friend. We found her very helpful and obliging - nothing was too much trouble, even though we kept changing our mind. I would recommend Pam to anyone.
Sent by Keith Jones
Royton 01/04/2011
As is the norm, perfect service yet again. Cheers Pam
Sent by Mohammad Ghani
Bury 01/04/2011
Pam provides an excellent service. She reverts to enquiries straight away and is always very helpful. She is courteous and polite and I am satisfied with the price and service she offers. Pam goes that extra mile to wish you a good holiday before you travel and contacts you upon your return. I always recommend Pam to family and friends and will continue to do so.
Sent by Trevor Joiner
Todmorden 01/04/2011
Holidays should be stress-free and hassle-free; so why create stress and hassle by trying to book your own holiday? That's why I call Pam, who professionally guides me through to smooth travel arrangements, both business and leisure, and to great holidays; all from the comfort of my own home!
Sent by Trevor Joiner
Todmorden 11/10/2010
As always, it was an easy process to book a break away with all aspects covered by Pam in advance of me having to think about it - all I had to do was to turn up and relax!
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