I’m Rebecca Berzins, and I specialise in creating stress-free, tailored holidays for busy families. From research and booking to personal recommendations and unique requirements, I take care of every detail so you can focus on what matters most—enjoying your time away.
My passion for travel began as a child, poring over holiday brochures and dreaming of adventure. From solo backpacking trips in Southeast Asia to exploring destinations like China, Southern Africa, and the Maldives, I’ve spent decades discovering the world. Since 2006, I’ve been turning this passion into expertise, helping clients design unforgettable holidays with a personal touch.
As a mum, I understand how family needs evolve. Whether it’s choosing baby-friendly flights and sleep-friendly accommodation, or planning activities to keep teens entertained, I ensure everyone’s interests are considered. My goal is to create seamless, memorable holidays that bring families closer together.
When you work with me, you’ll benefit from my meticulous attention to detail and dedication to excellent service. Past clients often tell me how invaluable my support is compared to booking online.
If you’re ready to take the stress out of planning your next holiday, let’s chat! Call 0203 432 4720 or email rebecca.berzins@travelcounsellors.com.
Let me help you tick ‘Book Holiday’ off your to-do list!
My customer stories
Sent by Emily Scott
Bowes Park, North Londn 03/10/2025
As ever, Rebecca worked her magic to make our holiday ideas turn into reality - and within budget as well! We're so looking forward to our trip!
Sent by Stephen Dell
Muswell Hill, London 25/09/2025
We love Rebecca and have recommended her quite a few times already, to friends and family. She's got to know us over the years and knows how to tailor our holidays and travel ideas, perfectly.
Sent by Melanie Johnson
Muswell Hill 17/09/2025
Rebecca always makes planning a family break easy. She knows what we like in terms of style and location which helps shortlist our options when juggling busy lives. Thanks Rebecca for helping plan and arranging all we needed this Summer in Istria, Croatia.
Sent by Penelope Beral
Radlett 15/09/2025
Rebecca always goes the extra mile. She is super informed and also very tolerant if and when we change out ideas itinerary etc. I will continue to recommend Rebecca at every opportunity.
Sent by Poonam Bansal-Shah
Enfield 10/09/2025
Our Travel Counsellor, Rebecca Berzins, has now arranged three holidays for us, and each time she has been outstanding. She always takes on board our feedback from previous trips, and is thorough, efficient, and responsive in all her communications. We are already planning holiday number four with her.
Rebecca provides a truly personal service that you simply don’t get from a high street travel agency. She takes care of everything — from suggesting the right holidays to completing online check-in and even booking our seats on the plane. It makes the whole experience stress-free and enjoyable.
We would highly recommend her to anyone looking for a trusted, professional, and personal travel service.
Sent by Samantha Lingis
Winchmore Hill 20/08/2025
A big thank you to Rebecca Berzins from Travel Counsellors. Rebecca took time to listen and understand what we wanted from our holiday and from her research gave us a number of options which met the brief. She was very professional and the holiday was organised and managed brilliantly. Even airport check in was taken care of and messages sent to us before and after the holiday to make sure everything was ok. I felt like a true VIP. We will definitely book another holiday with Rebecca/TC again in the near future.
Sent by Leona Gerald
London 18/07/2025
Rebecca was very professional and helpful in assisting me with my planning holiday and patiently understood my budgetary requirements. She was able to provide several options that were tailored to offering a great holiday experience.
Sent by Sanjiv Gnaneswaran
Hackney 18/07/2025
Rebecca and team are very flexible and are always looking to provide an excellent experience for us. Her knowledge of our family and our interests result in an enjoyable holiday.
Sent by Juliet Tumusiime
Enfield 09/07/2025
It was a very easy, seamless and quick process.
Sent by Martin Dumville
Mid Glamorgan 09/07/2025
This holiday was our first experience with MyTC. We gave our choice to Rebecca at very short notice and she found us everything we asked for . Once we said yes everything proceeded quickly -hotel, flights, allocated seats and boarding passes
all sorted very efficiently. As pensioners in our late 70’s we usually use a Tui shop.
TC was our first use of an online agency - as mentioned we found the whole experience very positive. The MyTC app is well laid out, with all the relevant information. And if we had question for Rebecca, she usually had the answer by return of post and we found that very reassuring.
We would confidently recommend Travel Counsellors.
Sent by Nury Barnley Serrano
Nairobi 01/07/2025
We’ve worked with Rebecca for years now, and honestly, she’s been a game changer for our family holidays. Whether it’s planned well in advance or super last-minute, she just gets what we need and always finds something fabulous. We truly couldn’t do our trips without her, she makes life so much easier, especially when things are hectic!
Sent by Natasha Scaife
Winchmore Hill 27/06/2025
We haven't been on our holiday that Rebecca has arranged for us yet, but the booking process so far has been really positive. Rebecca found us some fantastic options that met all our requirements and we're excited to go on the trip!
Sent by Christine McGrath
Enfield 27/06/2025
I have worked with Rebecca for a number of years and highly recommend working with her for a stress free holiday. I am that painful client who is very indecisive but she works through it with me. Always a pleasure to work with her.
Sent by David Albutt
Norwich 25/06/2025
Usual great support from Rebecca, not least when we needed the support!
Sent by Michelle Bryant
Palmers Green 25/06/2025
Amazing service as always with Rebecca Berzins! Really listened to what we needed and has given some wonderful options to pick from.
I've booked with Rebecca a few times before and each holiday has been wonderful, the service is amazing and the attention to detail is wonderful. Would highly recommend.
Sent by Anne Nicholls
Southgate, London 25/06/2025
Love having Rebecca as my guide. She suggests and books things we would have never thought of, allowing us to explore more of the country we are visiting. She is super organised ensuring everything is planned well and stress free for us.
Sent by Sarah Raafat
Palmers Green, N13 25/06/2025
I am so impressed with the service and the hassle it takes out of the booking process for me that I have already recommended to several people!
Sent by Sarah Curtis-Ingham
Bristol 25/06/2025
Another stress-free and really fun experience booking a holiday with Rebecca. She makes everything so easy and comes up with such cool ideas I would never have thought of or found myself! So excited for our upcoming trip, thaks so much!
Sent by Katherine Maltby
Shepherd's Bush 25/06/2025
Rebecca was a godsend! I couldn't be more grateful to her for stepping in to organise a trip for me at very short notice, with everything perfectly pulled together to meet my needs. Will be recommending her to everyone.
Sent by Anna Morris
Palmers Green 25/06/2025
Rebecca has been amazing as always! She completely came to our rescue this weekend when we needed to get a notary signed document for travel. As I travel alone with my children more now, knowing I have booked everything through Rebecca gives me peace of mind and every ‘t’ will have been crossed. So grateful for all this. Thank you Rebecca. Anna
Sent by Venuka Balakumar
Enfield 25/06/2025
Friendly and approachable with lots of suggestions! Thank you again and look forward to planning another trip with you.
Sent by David Kirk
Northwood, Hertfordshire 25/06/2025
Rebecca is so lovely and helpful and goes the extra mile . Thank you
Sent by Carlos Kurshilgen
Twickenham 25/06/2025
Rebecca was extremely efficient and professional, listened to what we wanted from the holiday and planned it perfectly.
Sent by Natalie Elliott
Enfield 25/06/2025
Easy and so very helpful!!
Sent by Nina Kumana
Woodford Green 25/06/2025
Helpful & knowledgable to clients requests.
Sent by Trevor Stevens
Worcester 25/06/2025
Thank you very much for making my dream come true . Appreciate you guidance & look forward to a wonderful holiday !
Sent by Martin Dumville
Treorchy, Wales 25/06/2025
We didn’t give Rebecca much time to give us some recommendations, but she managed to do just that. Resort, and accommodation and price for the our dates. Everything we needed to make a decision, once we gave her instructions to proceed, everything was in place in no time, including request for seats booked on the plane. The emails explained everything we needed ready for our holiday. Followed by requests for advice which normally arrive by return email. Great service, very efficient, and would happily recommend MyTC as a go to for your holiday bookings. Well done Rebecca
Sent by Adam Tucker
Crouch End 25/06/2025
Rebecca was "all over" our trip to Japan and Korea and has made suggestions that would never have occurred to me, Google, or AI. It is also reassuring to know you are in safe hands as she was recommended by a friend who also had an excellent experience.
Sent by Melanie Johnson
Haringey, London 25/06/2025
Rebecca is always a wonder, her patience is endless, her understanding of our families needs and tastes are top notch. She always delivers amazing recommendations, which have lead to some of our most treasured family holiday memories. We'd recommend her to help you arrange your next trip, she's save you time, energy and deliver within your budget. Thank you Rebecca x
Sent by Anisa Marshall
Potters Bar 18/01/2025
Rebecca was helpful, accommodating, very considered in her tailored approach to our itinerary - balancing the different needs of myself, husband and our children. Going that bit extra - whether recommending natural anti mosquito bite bracelets for the children or providing a topline itinerary for the second part of our stay which I had booked directly with the hotel I had wanted. Clearly experienced. Very easy process. The proof will ultimately be in the pudding - once we travel to the destinations and experience all the activities and the full itinerary from door to door as a family of 5. But I am confident it will be as smooth as the pre-trip booking experience. I am very excited and look forward to using Rebecca and the team at Travel Counsellors again.
Sent by Stephen Kelly
Palmers Green 18/01/2025
Really value Rebecca’s support and advice with our holidays. Very patient with our questions and sometimes indecision as too much choice ! Have always been happy to recommend her.
Sent by Francesca Turner
Potters Bar 05/01/2025
Thank you Rebecca for taking the time to really understand what we wanted from our 3 week holiday to India. India delivered so much more than we had anticipated because you took care of every little detail to ensure that we could thoroughly enjoy our holiday without having to worry about flights, transfers, drivers & tours etc. We were really impressed with the ground agents in India who provided us with a mobile as soon as we arrived with contact numbers for our drivers & guides. They kept in regular contact with us to ensure that we were happy with everything. We loved India, we’ll definitely be returning. Thanks for making it a trip of a lifetime.
Sent by Jasmine Hyman
Bowes Park, North London 05/01/2025
Rebecca makes travel so easy, and so creative and exciting. Her recommendations are wonderful, her service impeccable, and she is a lovely person overall. I wish she could run other aspects of our lives -- at least our holidays are sorted.
Sent by Victoria Cartwright
London 09/12/2024
Rebecca was so patient and accommodating to all our groups needs.
Rebecca is always very thorough and extremely helpful . We’d never use anyone else to help with our holiday bookings.
Sent by Carol Zibarras
Kenya 07/11/2024
We've always had amazing attention whenever we have booked a holiday with Travel Counsellors. Rebecca always finds great places for us. And another comfort is always being able to always get hold of someone if a problem arises. Highly recommend them!!
Sent by Alice Waddingham
Hoddesdon, Hertfordshire 09/09/2024
Fantastic experience with Rebecca who was responsive and very helpful .
Sent by Paula Pierce
Potters Bar 04/09/2024
Rebecca has booked several holidays for us and she is amazing! She knows us very well and tailors our holidays around our interests! She is always there to support us every step of the way! Would highly recommend using Rebecca to book your holidays!!
Sent by Mary Jackson
Enfield 29/08/2024
Always efficient service and very knowledgeable.
Sent by Melanie Guy
Palmers Green 29/08/2024
Rebecca is fab!! She sent through many options for our holiday, listened to possible changes we wanted to make and sent through more options! She made booking our holiday so much easier than trawling through the internet. We will definitely be using her again!
Sent by Anna Saraon
Faversham 01/07/2024
Excellent service, Rebecca was amazing!
Sent by Victoria Rennoldson
Finchley 22/05/2024
Rebecca is fantastic at finding the perfect option for our holiday.
Sent by Sarah Curtis-Ingham
Bristol 22/05/2024
This is our second holiday booking with Rebecca, and again such a seamless experience, she makes everything so easy. She has found such amazing hotels to stay in! I was a little nervous to plan a trip with a new baby with the car seats, travel cots, finding locations to make life easy, but Rebecca has sorted it all out. I've gone from stressed about it to super excited. Rebecca is the best, I can't wait for our trip!
Sent by Camilla Eden-Davies
Colchester 22/05/2024
Rebecca was brilliant - really responsive and understood our needs perfectly. Would definitely recommend!
Sent by Davina Ludlow
Crouch End 22/05/2024
Rebecca always extremely helpful and a pleasure to do business with.
Sent by Mary Fitzpatrick
Enfield 22/05/2024
Rebecca provided a first rate service and arranged my flights with care and thought. Thank you
Sent by Jane Georgiou
Southgate 22/05/2024
Rebecca listened to what we were looking for and designed a break which was exactly right.
Sent by Saadia Abbas
Belsize Park, London 22/05/2024
Meticulously planned like all previous holidays, I don't think we would ever make it away if you weren't organising everything for us : )
Sent by Donna Fenby-Taylor
Harringey 22/05/2024
I always recommend Rebecca. And hopefully more will get in touch with Rebecca to help plan their holidays too.
Sent by Yoram Arami
Winchmore Hill 22/05/2024
Pleasure working with Rebecca. Got a great feeling that she cares about our requirements and have the knowledge to advice and suggest us on things that we didnt think about and / or took into considerations. Demonstrated a good balance of listening to what we want and provided a relatively quick turn-around response. Thanks Rebecca
Sent by Lisa-Maree Cunningham
Enfield 22/05/2024
I would 100% recommend Rebecca and have mentioned it to many people as well. Fantastic service and I was made to feel taken care of and listened to. Thanks
Sent by Sarah Sudea
Finsbury Park, London 22/05/2024
Rebecca is incredible!! Such thoughtful attention to detail on her part has spared me hours of hand wringing research.
Sent by Amy Rudd
Winchmore Hill 12/01/2024
Rebecca listens to our holiday must haves and comes back with many options to suit our holiday budgets/must haves. Rebecca is with us from the start of the planning to returning home from a great holiday!
Sent by Felicetta Vigna
Southgate, Enfield 11/01/2024
I like to recommend to my family and friends!! She was very helpful, and nice to talk to, she explain everything and she gave good advice .
Sent by Sophie Fleming
Borehamwood 11/01/2024
Quick and reliable response with great recommendations and service.
Sent by Steve Dell
Muswell Hill, London 11/01/2024
I have already recommended Rebecca to friends and family. Rebecca is so good at developing great,working relationships (that matures over time) which helps so much when it comes to tailoring our holidays to our particular needs and wishes. 100% recommend her!
Sent by Tracy Knatt
London 02/01/2024
I just want to say a huge thanks into you for sourcing and booking three perfect holidays for us in 2023, including magical Lapland. I cannot recommend you more highly- from helping to find the perfect place, to organising everything including airport parking and hotels, to actually checking us in online. And dropping us messages to wish us a good flight and a welcome home. I wouldn’t think of trying to do it all myself, you take all the hassle out of holidays! Thanks again and a very happy new year!
Sent by Nick Hunter
Crouch End, N8 02/01/2024
Once again Rebecca found us the perfect family holiday. An amazing family villa, good flights, hire car and even found activities for us to do too. She's always so easy to discuss plans with and manages to find great accommodation for every holiday we've had with her. This was our third trip we've booked and it's so much easier than the nightmare of all the elements independently. Thanks so much.
Sent by Jane Kellock
London 01/11/2023
Rebecca has been so great helping sort out our complicated business travel arrangement. Always gets back to me straight away, understands our needs and find exactly the right hotels etc for us. Wouldn't travel without her help.
Sent by Kaitlin Gale
Southampton 20/10/2023
Highly recommend- super helpful and they made it a very easy process for us!
Sent by Molly Taylor
Winchmore Hill 18/10/2023
Rebecca takes all of the stress out of booking a holiday and offers up fantastic options for any budget. Everything is thought through from arranging transfers to little extras, like booking city tours and excursions. On top of being a fantastic travel advisor, she’s also a super lovely person and I’m always very happy recommending her to friends and family.
Sent by Marion Kelly
Barnet 18/10/2023
It is a real relief to have the excellent help and back up!
Sent by Victoria Cartwright
Crouch End, London 18/10/2023
Rebecca has been so patient and helpful sorting out our girls trip - thank you for taking away all the stress and co-ordination.
Sent by Nicola Bamber
Chingford 01/09/2023
Speed of service and reassurance that everything has been taken care of. Also great peace of mind that we have contact numbers in case things don't work. Great service and Rebecca is dedicated to the business of helping people have a stress free holiday. Thank you.
Sent by Lauren Rippin
Leeds 05/08/2023
I already have recommended Rebecca to a number of my clients and friends. I’ve been absolutely blown away by the service we have been given already.... from the moment I spoke to her she just ‘got’ what we wanted… moreover she took the time to get to know us and what would suit us all as a family. THIS is first-class service!
Sent by Peter Ward
Palmers Green, London 02/08/2023
Rebecca has been most helpful and prompt with my travel inquiry and arrangements thus saving me time and research. She has also conveyed her appreciation of selection of her services. I would recommend her services to others without hesitation.
Sent by David Beckwith
London 17/07/2023
I dealt with Samm Avis from Rebecca's Team and nothing was too much trouble to sort out.
Sent by Anna Curtis
Knutsford, Chesire 07/07/2023
I will never book a holiday without Rebecca again. I trust her implicitly and she takes all the stress out of travel!
Sent by Tracy Knatt
Bowes Park 22/06/2023
Rebecca Berzins sourced and booked our recent holiday to Tenerife and I can’t rate her highly enough, even checking us in online before the flight, and giving us emergency and out of hours contact details in case needed. It’s been an excellent experience and I would highly recommend her, and already have my next holiday booked to Lapland in December
Sent by Joanne Ryan
Crouch End, London 22/06/2023
Rebecca really enjoys shaping our holidays to fit our tastes. She's courteous, professional and really knows her craft! It is such a joy rebooking with Rebecca as she makes the whole experience stress free! I highly recommend Rebecca to everyone who's looking for a break!
Sent by Erin Brown
Bowes Park, North London 12/06/2023
Rebecca is really helpful and delivered exactly what we were hoping for!
Sent by Joanne Garwood
Bishop's Stortford 18/05/2023
Rebecca was helpful, friendly, approachable, fast at sending options and generally just a pleasure to deal with!
Sent by Nina Kumana
Woodford Green 15/05/2023
Rebecca always attends to our request asap & this is the 3rd time we have booked with her. She is great.
Sent by Adam McGrory
Epsom, Surrey 22/03/2023
Fantastic service, we wouldn’t book our holidays any other way!
Sent by Claire Dugan
Winchmore Hill, Enfield 22/03/2023
Rebecca is always so helpful. We wouldn’t hesitate to book with Rebecca’s guidance again.
Sent by Nikolette Spyrou
Winchmore Hill, London 22/03/2023
Wonderful service - I have already praised Rebecca to a friend and will definitely recommend her to anyone with travel needs!
Sent by Nicolas Yarwood
Northampton 22/03/2023
Always receive the very best service. Nothing is too much trouble and Rebecca always goes out of her way to sort out our holiday requirements.
Sent by Ailenor Jackson
Orpington, Kent 22/03/2023
Both Rebecca and Michaela were really helpful in helping me organise and book our holiday to Iceland. It was quite short notice which complicated things with regards to hotel and flight bookings but they made the whole experience stress free. The holiday itself was wonderful and went without a hitch and I was able to access all the documents and vouchers easily with the use of their myTC app. I look forward to booking through them again!
Sent by Stephen Dell
Muswell Hill, London 12/02/2023
Rebecca is great! So easy to explore ideas with, and partly because of the relationship we have built up over the years, the responses she comes back with our just right for us. I have already recommended her to quite a few people.
Sent by Sheillee Kataria
London 12/02/2023
So helpful, always on hand! Best travel agent I've used.
Sent by Victoria Hardwicke
Winchmore Hill, London 12/02/2023
Rebecca, has been amazing, making a trip that seemed nearly impossible a reality. Thank you so much for your hard work and tenacity.
Sent by Anna Morris
Palmers Green, N13 London 12/02/2023
Rebecca has been amazing at helping us find the right resort for our family holiday. Her knowledge of the destination we wanted was priceless. Always at the end of phone for emails or WhatsApp messages. Great suggestions and seamless process. Would highly recommend Rebecca, she is a star! So excited for our holiday!!!
Sent by Judith Evans
Bournemouth 12/02/2023
Rebecca just takes all the angst and stress (not to mention the time) out of holiday booking!
Sent by Sarah Curtis-Ingham
Bath 12/02/2023
We have just returned from the most AMAZING 10 day honeymoon to Mauritius thanks to our wonderful Travel Counsellor Rebecca Berzins. I cannot recommend her enough! We had so much stress to deal with planning our wedding, so it was an absolute dream to know our honeymoon was in such capable hands and we didn't have to think about it. I had full faith in her from the start as she is so knowledgeable about the area and hotel options, a real life travel guru!
Rebecca was very patient with my moments of indecision(!) and created the most perfect trip for us including everything we wanted and more. Our stay at the Lux Grand Gaube was nothing short of perfection, incredible food, drinks, top service and the water sports on offer were just fantastic for us. Rebecca totally nailed it!
The little touches from Rebecca made our trip so special. She checked in for us, organised meet and greet airport parking and even arranged a lounge pass for us to make us feel that little more special as we travelled out. She organised bubbly on arrival at the hotel, and there were little notes for us in each hotel as we checked in just to wish us a lovely time and remind us she was there if we needed her. On the way back, she checked us into the airline again and even asked the hotel to deliver our boarding passes to our room! Totally above and beyond and it gave us complete peace of mind and really made our trip so stress-free and special.
Michaela, Rebecca's Pre-Departure Concierge was also fantastic and so warm and helpful. Michela helped by booking our restaurants at the hotels and organising spa treatments for us as I was worried they might get booked up!
I cannot recommend booking with Rebecca enough, we will definitely be using her again for our next trip. THANK YOU!!!
Sent by Alexis Ward
Palmers Green, London N13 17/11/2022
All good from our point of view. Rebecca was excellent with her advice and finding us exactly what we required for our trip. Rebecca sourced flights and hotels taking all our requirements and preferences into consideration. She was great at resolving any issues or queries. She was excellent.
Sent by Louise Foster
Islington, London 10/11/2022
I would definitely recommend Rebecca to friends and family. Rebecca took my brief and and met it with some lovely options all within the budget set. She is responsive and very approachable.
Sent by Keeley Lascelles
Grange Park 03/11/2022
Rebecca really takes time to get to know you and your family in order to keep providing the perfect options for you!
Sent by Hannah Johnson
Barnet 06/10/2022
Such a great experience booking our flights with Rebecca, thank you so much. So will definitely be recommending you!
Sent by Nicholas Hunter
Crouch End, London 03/10/2022
Rebecca takes the stress and hassle out of booking a holiday making the whole process a pleasure. She's excellent at taking what we want from a holiday and turning it into reality.
Sent by Nicholas Hunter
Crouch End, N8 27/09/2022
Rebecca removes the hassle and stress from organising a holiday. She completely understands what's important for a family with young children and the whole process is swift and professional. Thank you!
Sent by Sarah Szekir-Papasavva
Muswell Hill, London 23/09/2022
I would highly recommend Rebecca for going above and beyond to find us the perfect holiday, taking into consideration everything we were looking for!
Sent by Alison Tritschler
Chingford 05/09/2022
Rebecca is a joy to deal with. She took away the stress of researching and getting quotes which saved me a lot of time. I felt she listened to our needs and requirements to find the best possible holiday and worked efficiently and quickly without putting any pressure on us. Thank you, Rebecca, we can't wait for our holiday.
Sent by Christopher Jackson
Royston 19/08/2022
Extremely prompt, friendly and imaginative research into holiday possibilities.
Sent by Jasmine Hyman
Bounds Green, London 19/08/2022
Rebecca is a gem, we have already told our friends and family about her and we are now at the stage where we wonder if we should keep her a secret! She is competent, well informed, completely gets the type of holiday that we're after, and just a very lovely person. She somehow manages to make booking travel feel like a conversation with a friend, whilst simultaneously removing all the stress from the organisational tasks with absolute professionalism.
Sent by Avni Shah
West Wickham 19/08/2022
Rebecca takes the hard work out of finding a holiday! I definitely recommend using Rebecca, especially for family holidays.
Sent by Sarah Curtis
Bristol 12/08/2022
Rebecca was just amazing from start to finish and very patient with my amends! Our Honeymoon looks absolutely incredible thanks to Rebecca's excellent knowledge and experience - we can't wait!
Sent by April Hall
Brentford 08/08/2022
Rebecca was absolutely lovely, found solutions to fit in our budget and listened to what we like and what would make a good holiday for us and completely tailor made it for us. No stresses.
Sent by Paula Pierce
Potters Bar 27/07/2022
Rebecca is lovely! She listens to what we need in a holiday and she works so hard to get it perfect for us. I wouldn’t hesitate in recommending Rebecca. Nothing is too much for her and I wouldn’t even think of booking another holiday without Rebecca as she’s knows us so well and all our holidays are booked with that in mind! Rebecca takes all the stress out of booking a holiday!
Sent by Jane Woollard
Dunmow, Essex 22/07/2022
Communication is superb, very knowledgeable, friendly and easy to talk to. We had no idea where to go and Rebecca never made me feel daft.
Sent by Michelle Bryant
Palmers Green 17/07/2022
Really great service for a last minute holiday request. Options provided and then added additional extras - thought of everything. Would highly recommend using Rebecca and will be using again as well.
Sent by Elise Tobias
Whetstone 17/07/2022
Rebecca - the dream as always! Thank you!
Sent by Melanie Johnson
Bounds Green 17/07/2022
Rebecca was so fantastically helpful and we've already recommended her to several friends. She was so patient with our ever changing dates and specs and found us the perfect place for our first overseas family holiday in 3 years. We can't wait to travel again, thanks Rebecca.
Sent by Ela Teague
Enfield 17/07/2022
Rebecca was wonderful. She listened to our requirements and even when these changes she has no problem researching a perfect holiday for our family. She was easy to contact and really understood what we needed. Totally professional and friendly.
Sent by Kay Bhatt
Palmers Green 17/07/2022
Great communication; timely responses; pleasant experience all round. Would definitely recommend Rebecca to others.
Sent by Danielle Small
Winchmore Hill 17/07/2022
A friend recommended using Rebecca Berzins and I was a little nervous, having pieced together my own holidays over the years, but after using Rebecca for our trip last week I have been telling everyone how wonderful the experience was.
Rebecca started the process by finding out what our party of 8 was looking for and then she came back with recommendations, with no pressure to commit. We went with Rebecca's recommendation and we were absolutely delighted with our holiday, having returned on Saturday from a week in Tenerife.
Her service truly feels personal and she's there for any questions or to assist you with the practicalities and the details that will make your holiday the best it can be.
I highly recommend Rebecca and will definitely be using her services again!
Sent by Anne-Marie Islam
Crouch End 17/07/2022
Rebecca is my trusted person to go to. She is very informative and I know her recommendations are solid and she has never let us down.
Sent by Donna Fenby-Taylor
Harringay 20/06/2022
I have already recommended Rebecca to at least 3 friends! And I will definitely use Rebecca's services again in the future.
Sent by Victoria Rennoldson
West Hampstead 20/06/2022
Rebecca really goes above & beyond, and has constantly exceeded our expectations!
Sent by Ceylan Mustafa
Enfield 01/06/2022
Rebecca stuck within budget and offered a few different options. She was happy to answer lots of questions.
Sent by Justin Darbyshire
London 01/06/2022
Excellent service and looking forward to a lovely holiday!
Sent by Davina Ludlow
Crouch End 01/06/2022
Very efficient, helpful and friendly, would definitely recommend her service.
Sent by Christina Batista
Enfield 01/06/2022
Rebecca is always at hand to help with any of my queries and find great holidays for us.
Sent by Samantha Brown
Haringey, London 18/04/2022
I have already recommended Rebecca! She took the time to really understand what we were looking for and suggested some great options for us to choose from. Now we can't wait for our holiday!
Sent by Cara Bell
Newbury, Berkshire 18/04/2022
Rebecca was great and extremely patient. She gave us great suggestions for our holiday and we are really excited about it.
Sent by Helen Myers
Andover 18/04/2022
Rebecca is amazing! She takes the hassle out of the searching and booking process along with making sure we have the right ingredients for a fantastic holiday! She knows us well and manages to find exactly what we are looking for every time. I recommend her to everyone!
Sent by Susanne Cooper
Chingford, London 18/04/2022
Rebecca has been so helpful in supporting us to organise a very special holiday, listening to our requirements, translating them into an itinerary and being flexible when we wanted to make tweaks. Thank you so much.
Sent by Nicolas Yarwood
Northampton 18/04/2022
It's great to have someone with expert knowledge on my side. Rebecca has a real passion for her job which shines through in the way she strives to provide a service that is personalised to my requirements.
Sent by Jessica Bragman
Archway, London 06/04/2022
Rebecca was extremely helpful. She understood our needs and was very patient with us when we could not make up our minds. She was very prompt at answering our queries and pre-empted most of them. We had a lovely stress free break. I am already planning to ask her to help us plan our next holiday.
Sent by Rebecca Boorman
Hemel Hempstead 21/03/2022
Rebecca was incredibly accurate in finding what we actually wanted even thought we gave her very little direction. She was pleasant and patient with any questions and concerns to the point that I am not sure I would want to book a holiday without her in the future.
Sent by Mariam Abbas
Golders Green 18/03/2022
Thank you so much for your help with booking a fabulous holiday… we are very much looking forward to it. Your service has been fantastic, it’s only taken me one phone call to discuss our brief and everything else has been taken care off.
Sent by Tanja Muenchrath
Palmers Green 16/03/2022
Rebecca is a Travel Counsellor genius and always finds exactly what we are looking for! I have recommended her to many friends and will continue doing so. If you need your holidays sorted she’s the woman to go to.
Sent by Alexander Atherton
Palmers Green 16/03/2022
Exceptional service from start to finish! We have the trip we so wanted and cannot wait for it to start. High quality bespoke service all the way through, very responsive. Rebecca listened so carefully to what we really wanted and has made it happen.
Sent by Janet Rudd
Cliteroe 24/02/2022
Personal, good knowledge, most helpful. Couldn’t have done more for us! Thank you Rebecca.
Sent by Steven Mootoosamy
Chingford 23/02/2022
Brilliant service from Rebecca. She takes the pain out of booking a trip or holiday and just presents you all the right choices. Highly recommended!
Sent by Panayiota Neocleous
Palmers Green, N13 23/02/2022
Amazing service, prompt, very thorough and very amicable. Nothing was too much.
Sent by Justin Baron
Crouch End, North London 23/02/2022
Rebecca and her team offer a fantastic service and I have had no hesitation in recommending her to family and friends.
Sent by Mohinder Dhiman
Altrincham 18/02/2022
This is the 3rd holiday we have booked with Rebecca and she is amazing. We are very excited that it is abroad this year. She was super quick, found us the perfect location and hotel and we are so thrilled. If you want the fuss and time take out of looking for a holiday and good recommendations Rebecca is your lady.
Sent by Cheryl Fox
Bounds Green 18/02/2022
Rebecca offers a very bespoke service and finds the best deals. You will be in safe hands.
Sent by Sophie Fleming
Borehamwood 18/02/2022
Efficient, friendly and personal service with a timely response. Helping us book our perfect holiday by providing lots of options.
Sent by Michelle Morgan
Kent 18/02/2022
Since having a child, our travel requirements have significantly changed. Becky has helped us to easily navigate ways of making travelling with a toddler as smooth as possible. We are now very excited about our travel plans for the year ahead!
Sent by Paul Venus
Winchmore Hill 18/02/2022
Informative and understands exactly what we were looking for as a family. Rebecca was able to adapt to the brief and find things I couldn’t find myself searching websites and the internet. Highly recommended.
Sent by Mary Jackson
Enfield 18/02/2022
I would very much recommend Rebecca, and hope to use her service again. Her attention to detail and knowledge are a real benefit. In fact, she was highly recommended by my daughter, who uses her regularly for family holidays.
Sent by Cheryl Pottle
Gosport, Hampshire 31/01/2022
Always a pleasure working with you, an excellent professional, experienced and friendly service second to none.
Sent by Angela Roberts
Palmers Green 29/01/2022
Very Prompt and Very Professional. Already given Rebecca’s details to my children
Sent by Diana Barbaric
Crouch End 29/01/2022
We've used Rebecca for booking our holidays for the last couple of years after being recommended by a friend and she's always been fantastic. Friendly, helpful, polite and well informed. I wouldn't hesitate to recommend her.
Sent by Keeley Lascelles
Grange Park, N21 22/01/2022
Great advise and very helpful and friendly.
Sent by Michelle Pope
Eastbourne 20/01/2022
Amazing! It is as though Rebecca knows me personally. I felt comfortable from the first conversation and I was pleasantly surprised by the cost. Rebecca, thank you for helping make my 40th as special as it possibly could be with extras I hadn’t even thought of.
Sent by Katherine Wray
Reigate 19/01/2022
I can't fault the service we received from TC. Normally I enjoy booking a holiday but as we had such specific requirements this time and were travelling at the time of year that I don't usually. Rebecca took all the stress out of it, gave us options, listened to all our needs and came up with fantastic choices! We will certainly be using her again!
Sent by Natasha Wright
Tunbridge Wells 18/01/2022
Rebecca was really responsive and helpful, would definitely recommend
Sent by Kanan Bhatt
Palmers Green 14/01/2022
It was a great experience booking with Rebecca. Really appreciated the research and advice. So friendly and helpful. Made booking my trip flawless. Very efficient and will definitely be using Rebecca to book my next trip.
Sent by Caroline Folley
Peckham, London 11/01/2022
Rebecca was fantastic in dealing with our booking. She listened to exactly what we wanted and came up with a trip that ticked all our boxes.
Sent by Molly Taylor
Winchmore Hill 10/01/2022
Rebecca is fantastic, planning a holiday with her is like talking to a friend who knows you very well and is super excited to get you the perfect break for your family.
Sent by Amy Rudd
Grange Park, Enfield 22/07/2021
Rebecca goes above and beyond! I would highly recommend her to friends and family and actually to anyone talking about booking a holiday!
Sent by Camille Gruber
London 22/07/2021
Rebecca, you are fantastic and have been a brilliant help planning our trip to Mauritius. I really appreciated your knowledge of the island and accommodation choice there. The personal touch is invaluable compared to just booking online. Thank you!!
Sent by Anna Hussain
Barnet, London 21/07/2021
I can totally rely on Rebecca and can't speak highly enough of her!
Sent by Sara Mason-Parker
Worcester 21/07/2021
Rebecca came back to me so quickly and suggested alternative dates that saved me a small fortune! Fantastic service and great peace of mind.
Sent by Lara Zibarras
London 21/07/2021
I love booking holidays with Rebecca! She is wonderful, always works above & beyond & I recommend her to everyone I know who's looking to use a travel agent!
Sent by Sifa Modina
Enfield 21/07/2021
I am currently sitting in a beautiful little cottage in Dorset which Rebecca helped us find. She was such a pleasure to talk to right from the start, so helpful and friendly. I explained in short what we wanted from our holiday and how long we were willing to travel, and Rebecca narrowed down the whole country to a perfect handful of options. What was the icing on the cake for us was that Rebecca considered our 2 year old in every situation and found places we could take her and things that the whole family could enjoy. It really took the stress out of booking a holiday and I really appreciated the time she saved us in the research. Thank you Rebecca we can’t wait to book our next trip with Travel Counsellors.
Sent by Elaine Durance
Windsor 07/07/2021
Rebecca is brilliant! Couldn’t recommend her enough .
Sent by Helen Harris
Crouch End 07/07/2021
Rebecca is wonderful to deal with and very efficient. She gave us great options and helped my whole family out. I’ll definitely use her again and again, she has made the whole process easier having someone to talk to.
Sent by Joe Healey
Beckenham 07/07/2021
Rebecca is very organised, helpful and friendly. She always finds us a wonderful holiday.
Sent by Nina Kumana
Woodford Green 28/06/2021
Rebecca was very helpful in finding a cottage for my family. She was informative and prompt. We would use her again. Thanks Rebecca!
Sent by Mohinder Dhiman
Altrincham 01/06/2021
Rebecca is amazing! Makes the worry go away! Really responsive, helpful and consultative.
Sent by Brianne Stolper
London 11/04/2021
A friend suggested I employ Rebecca to help me get to see my father in South Africa after he contracted Covid.
I am so glad I did.
Rebecca was just amazing. Not only was it a difficult time for me personally as my father died not long after I arrived in Cape Town but with the pandemic it was extra hard to get flights etc.
When South Africa was put on the ‘Red List’ and it looked like I would have to go to a quarantine hotel on my return to the UK, Rebecca agreed to help me when I came up with the idea to travel home via Egypt for ten days.
She was very clear on the risks involved from the start and yet still helped me find an alternative to staying in a quarantine hotel. She steered me away from a poor choice of resort and booked my flights and a great hotel in El Gouna.
Not surprisingly, she had to change my flights back to the UK a few times due to cancellations, as has been happening a lot during Covid times.
I am now back safely in the UK.
Throughout the whole process, Rebecca kept me up to date with changes to travel legislation, and all the requirements I needed to fulfil both going to South Africa and for my return. She checked in with me for every leg of my journey.
She was immensely kind and supportive on a personal level when things were really tough for me during my father’s illness and after his death. I really couldn’t have managed my travel arrangements without her.
When I finally arrived home, there was a lovely ‘welcome home’ pack waiting for me from Rebecca.
Rebecca - I cannot thank you enough for helping me through this stressful travel process, you were truly amazing! I cannot recommend you more highly.
Sent by Penny Beral
Radlett 03/01/2021
As we all know 2020 was not an easy year for the travel industry. About 18 months ago we booked an independent holiday to Sicily for October 2020, this was a week in a villa taking part in 2 courses, cookery and photography. We wanted to add to the week but realistically we had no idea if the holiday would take place. I spoke to Rebecca who came up with some suggestions, after we tweaked it a bit, we booked it with Rebecca. She organised flights, hotels, car hire for us. When one flight was cancelled, she immediately contacted us with some alternatives, not the usual “it’s cancelled what do you want to do”. The thinking was done for us. We did not know if we would get away right up to the day before our trip. Rebecca was regularly in touch reassuring us and keeping us up to date with all the government changes in the UK and Italy. 3 days before we were due to return home from our brilliant holiday, the UK changed the rules and we would be returning to 14 days in quarantine if she had not been on the ball. We were luckily able to change flights, miss very little of a holiday but be back in the UK before the Quarantine rules applied. Travel Counsellor service is second to none and Rebecca was reassuring, showed her expertise and used her knowledge to book us a holiday in 2020. Not many people can say they had a holiday abroad in 2020. One thing I learnt from all this is trust an independent travel company do not just go online and book because it is very hard to sort out on your own. We will use Rebecca and Travel Counsellors again.
Sent by Paula Pierce
Camden, London 16/11/2020
Rebecca has booked two holidays for us now including our honeymoon and first wedding anniversary weekend away and they were both amazing! We have just booked our third one and I am 100% confident that it will be just as amazing as the others! Rebecca takes the time to get to know what you like and don’t like and books the holiday around that! She thinks of everything and has a huge amount of experience and knowledge when booking holidays! She puts a personal touch on all her holidays and I can’t ever imagine booking a holiday without Rebecca now!!
Sent by Melanie Guy
Palmers Green 16/11/2020
Amazed that finding a holiday could be so simple with Rebecca! Excellent process, would highly recommend.
Sent by Leisa Sizer
Northampton 16/11/2020
As first time cruisers Rebecca was great in being able to give us advice on where to go and also the best cabin to select and other additional options to select (i.e. onboard spending money, coach transfers to Southampton etc,). In addition I had a few questions around the coach transfers all of which she was able to answer straight away. This is the second holiday I've booked with Rebecca and I wouldn't hesitate to book with her again or recommend her to family, friends or colleagues.
Sent by Mohinder Dhiman
Altrincham 16/11/2020
Rebecca has been amazing in helping us find a staycation. Rebecca sent over a great variety of locations and cottages and we could have picked any. We had a chat with more specific requirements as I kept changing my mind on specifics. Within an hour Rebecca sent the perfect location and break for us. I would thoroughly recommend her expertise. It’s the second time I have been mega impressed. If you would like someone to take the hassle out of your hands and receive a fantastic experience call Rebecca. Thank you and we cannot wait!
Sent by Ushma Dando
Stroud Green 16/11/2020
I could not recommend Rebecca enough for your travel needs. Rebecca found a perfect holiday for us after one initial conversation detailing our needs. Before we left Rebecca added some unique touches to our trip which we weren’t expecting (especially for a toddler in tow). But the most amazing thing was how Rebecca handled everything while we were on holiday. The destination we were in had already started to shut a lot of things down after day 2 due to Covid-19, which meant we were on a different holiday to what we had planned for our daughter and the events in the UK were fast developing soon after too. Rebecca constantly stayed in touch with us throughout and helped us enjoy what we could by putting our mind at ease at every stage. Rebecca, you are truly amazing and wishing you all the best during these tough times ahead.
Sent by Sharmee Mavadia
Edgware 31/10/2020
I've used Rebecca at Travel Counsellors for the last 3 years to book a number of holidays. Rebecca takes the time to understand what we wanted from each holiday trip and is able to put together options that suit our requirements - she gets what we want and her options are spot on. She's quick to respond and help wherever possible - and goes the extra mile!
Sent by Sajni Shah
North London 23/10/2020
Rebecca was a pleasure to deal with from start to finish - she is a lovely, warm and genuine person who deeply cares about providing the best holiday experience for her clients. She found the most perfect holiday home for my family and I, dealt with our conflicting demands patiently, and we thoroughly enjoyed our holiday! I highly recommend her to all I encounter.
Sent by Dana Burstow
Palmers Green 23/10/2020
Intelligent, sensitive, personal service . Rebecca has organised a few things for us. A trip to NZ via Hong Kong, a UK overnight stay for our wedding anniversary and an aborted trip to Sydney. Each was different but each showed how good Rebecca is at her job.
The NZ trip was fiddly because we were mixing it up staying with friends etc and that did not phase Rebecca. She checked every hotel in advance to remind them to put twin beds in for our late teenage children and thought about every detail of our trip such as driving distances, outings to go on, restaurants, etc. We had booked the flights with another agency but it was Rebecca who told us about the need for admin for arriving in NZ.
The overnight stop in the UK was tricky again - we had pretty weird requests - not far from the M6, mid wayish between London and Manchester, stylish, open restaurant on a Sunday night (not that easy...) and somewhere nearby to go for a long walk. Rebecca came up with 3 options - all feasible and the one we booked came with a free welcome cream tea and a cocktail before dinner. Just great.
The trip to Sydney was cancelled due to Covid and although Rebecca does not earn anything from doing cancellations she gave us advice about how to handle the situation and completed all the dealing with the airline keeping me informed at each stage.
You just feel she is on your side and takes time to understand what it is that you want to do. If I were taking a UK break now, rather than endless scrolling through options and trying to find out availability, I would just ask Rebecca to help. She's great.
Sent by Serena Manda
Barnet 23/10/2020
I can't thank Rebecca enough for helping me with our UK break for next year. It was for a group of friends & we had quite a few specific requirements & she found us exactly what we were looking for & saved me a lot of stress organising. Highly recommend Rebecca. Thanks again
Sent by Rose Flint
Winchmore Hill 23/10/2020
Rebecca from Travel Counsellors is fantastic. She knows the travel industry inside and out and is professional, friendly and consultative. She really listened to our brief and came up with the ideal holiday for us. I’ll definitely be booking with her again in the future.
Sent by Sophie Fleming
London 23/10/2020
Rebecca went above and beyond to give me a great travel experience booking with her. After our fist enquiry she sent through some options pretty much straight away within the parameters of what we were looking for. She helped us get a great deal and provide a personal service taking care of additional travel arrangements and ensuring that we had a pleasant stay. The personal touches made all the difference and I would highly recommend booking with Rebecca for her excellent service.
Sent by Hayley Sizer
Leicester 23/10/2020
I gave Rebecca an outline of the kind of break I was after and she returned to me with a range of well researched options that fitted my request. The option I eventually selected (they were all so good, it was difficult to choose!) was perfect for my needs and I had a wonderfully relaxing time.
Sent by Penny Beral
Radlett 21/10/2020
Rebecca was so helpful from the moment we contacted her. She found some stunning hotels in Sicily within our budget and in great locations. She organised car hire and flights. More importantly she kept in touch before the holiday and whilst we were away which was so reassuring. Just before we were due to come home the travel corridor Covid 19 restrictions changed for Italy and she advised us with enough time to change our flights, and we were able to return a day earlier than planned. I have complete confidence in Rebecca's ability to book holidays and she has a wealth of knowledge of travelling aboard.
Sent by Doug Clelland
Chipping Norton 21/10/2020
Where Rebecca Berzins finds the time to continuously deliver a personal service is anyone's guess. But she does, time after time, providing significant added value to the experience of travel.
Sent by Lara Zibarras
London 21/10/2020
Rebecca is wonderful! We use her for all out travel needs - highly highly recommended!
Sent by Karen Konowalchuk
Muswell Hill 29/08/2020
Just wanted to say a huge thank you for booking our last minute holiday to Paxos! The villa and island were just perfect for us, fantastic value and would really recommend. It was so easy to book with you, and literally have it all sorted door to door including parking at Gatwick.
It was also much appreciated how you guided us through all the additional covid related admin tasks, even messaging while you were on holiday, thank you!
It wasn't the holiday we had planned but really we had an amazing week and without you I don't think we would have gone anywhere other than a two night Legoland break, which was all we could come up with by ourselves that Friday morning when it became evident we couldn't go to France..
Sent by Penny Beral
Radlett 16/08/2020
Just want to thank Rebecca Berzins for her patience and knowledge when helping us book an extra week away in Sicily. She went the extra mile, gave us great suggestions and reasons why the hotels would suit us. Even though everything was done by e mail I could feel Rebecca's smile when reading the e mails. Nothing was too much trouble. Now just hoping we will get away in October, but I know if there are any issues Rebecca Berzins will be there to help us sort them out. I would highly recommend her business particularly at the moment it is so important to have the backing of a Travel company when booking a holiday.
Sent by Katie Burke
Winchmore Hill 10/08/2020
Thank you so much for this. You have been wonderful throughout this whole experience, from the initial request, keeping us up to date about the situation and then getting all of our money back on our behalf. I’ve been raving about you to everyone I know! We will certainly be in touch when we’re ready to book a holiday again.
Sent by Rebekah Satwick
Bounds Green, London 17/02/2020
Although we were already set on our destination and hotel, Rebecca was able to suggest suitable alternatives that offered us better value for money and were less costly than our budget! Would definitely recommend
Sent by Laura Edwards
Northampton 11/01/2020
Rebecca was so lovely, she listened to what I wanted and did brilliantly at covering them all in the options provided. She was also very understanding of the tight budget I had offering only what was within my price range and not trying to encourage me to book something more expensive.
Sent by Michael Yates
Winchmore Hill 06/01/2020
Excellent, efficient, friendly and very helpful advice and assistance.
Sent by Alexandra Beckwith
London 20/11/2019
Rebecca has been a pleasure to work with, everything has been very well communicated and she has taken away any of the stress of holiday planning
Sent by Roxana Imanian
London 20/11/2019
You are very good, very efficient.
Sent by Molly Taylor
Winchmore Hill 20/11/2019
I can’t imagine booking a holiday without Rebecca now, she has found the most perfect locations, facilities and amenities for my family on each of the trips she has booked. Rebecca is very quick to respond and is super organised, she takes away all the stress of booking and getting on holiday!
Sent by Thomas Pounds
Walthamstow, London 20/11/2019
Very friendly, very accessible and great advise.
Sent by Claire Whitehouse
Palmers Green 20/11/2019
Rebecca is amazing. She listens intently to what we need, using her knowledge and expertise to come up with suggestions we just would never have considered. She’s also really patient, giving us the space we needed. Most importantly she is so passionate about what she does! She genuinely cares about making our trip the best, and that is why we will always recommend her!
Sent by Victoria Hall
Palmers Green 08/10/2019
As always Rebecca was fabulous at helping me find our short break. She worked hard to fulfil all of the criteria despite a tough budget. Thanks as always x
Sent by Dana Roberts
Palmers Green 08/10/2019
Rebecca just got what I wanted really quickly and delivered a prompt and personal service. She is going to get a lot more of my business!
Sent by Stacey Stoba
Winchmore Hill 28/08/2019
This is the 3rd family holiday booked for us by Rebecca and once again she didn’t disappoint! We had left it late to book for the summer and also had a very tight timeframe and Rebecca still managed to offer us a few incredible choices that fulfilled all our requirements. Rebecca knows us now and I was confident our holiday would be great and it was. The reason I use Rebecca is her incredible customer service. She is flexible and finds time to talk to us around our families busy schedule. She goes the extra mile when it comes to prepping our holidays and when we’ve had a hiccup whilst away she’s been on hand to help us out! Holidays are so important and can be stressful making those decisions she makes the whole process a dream!
Sent by Tanja Muenchrath
Palmers Green 19/08/2019
Rebecca goes out of her way to find amazing holidays and we have had a great time again whilst booking with her and enjoying a carefree stay in a wonderful hotel! Thanks for making holiday planning easy for us!
Sent by Leisa Sizer
Northampton 19/08/2019
As soon as I contacted Rebecca to discuss my enquiry about booking a holiday to Cyprus she provided me with some advice on hotels and was able to find exactly what I was looking for at a good price. Just to add Rebecca was very flexible with her availability to discuss the holiday and didn't hesitate for me to contact her on a Saturday evening to make the booking (as she wanted to make sure the price didn't change and my room choice was still available; which might not have been the case if left overnight to make the booking). Excellent customer service and I wouldn't hesitate to contact Rebecca for any future bookings and will recommend her to friends and work colleagues.
Sent by Lucy Lynch
London 19/08/2019
Rebecca organised our holiday quickly and efficiently within a couple of days, including a few changes we needed to make. It had taken us months and we hadn’t got very far at all. Thanks very much. We’re looking forward to some winter sunshine.
Sent by Alison Tritschler
Enfield 07/08/2019
Rebecca is lovely and was fantastic to deal with. She sorted my booking really quickly and made the whole process easy and convenient. I’d definitely recommend her and use her services again.
Sent by Caroline Monkhouse
Muswell Hill 28/06/2019
Fantastic service, advice and support once again from Rebecca. Couldn’t recommend her highly enough!
Sent by Danielle Mothes
Crystal Palace 25/06/2019
I’ve now booked 2 holidays with Rebecca and would highly recommend. Her service is totally personalised - she spends time getting to know your likes and dislikes, and really thinks about the details. She really knows her stuff and puts loads of energy into getting it right for you, totally taking any stress out of planning.
Sent by Judi Evans
London 25/06/2019
Thanks to the amazing Rebecca Berzins Travel Counsellor, who, totally unflustered, sourced flights, transfers, insurance, airport hotel, resort hotel and car hire just three weeks before Xmas! I can't begin to thank her enough, as the stress levels within the family would have been sky-high if we'd tried to organise it ourselves. Everything ran incredibly smoothly and Rebecca was on hand while we were away. Not that we'd have needed her as she'd dealt with even the small details to ensure we'd have a great time. The hotel exceeded our expectations, the transfers worked like a dream. Now I can't imagine ever booking a holiday without contacting Rebecca first!
Sent by Nicholas Ward
Dorking 07/06/2019
Excellent service, well tailored to my needs.
Sent by Katy Flint
London 07/06/2019
You really have made the whole experience of booking a holiday so easy and you’ve gone above and beyond my expectations. Thank you.
Sent by Claire Carter
London 29/05/2019
Fantastic Service from Rebecca. She made everything so easy for us, providing great options that matched our budget and requirements perfectly. Will definitely be using Rebecca in the future and can't wait to now go on holiday!!
Sent by Katy Flint
London 08/04/2019
Rebecca was super efficient, really listened to my holiday brief and gave sound advice. Can’t wait for our holiday! I’d definitely use this service again and will be recommending to friends and family.
Sent by Nicolas Yarwood
Northampton 22/03/2019
Always impressed by your enthusiasm and customer service. I know that you will treat every request I make as if you were doing it for yourself, really immersing yourself in the task at hand.
Sent by Shanice Taylor
London 22/03/2019
Very nice service with a personalised touch, quick response to enquires. Looking forward to my holiday.
Sent by Erin Jarvis
London 22/03/2019
Rebecca really listened to our wishes and built a super itinerary for us. She took the time to get to know us so that she could organise our dream honeymoon. We'd definitely recommend her to our friends.
Sent by Paul O'Shea
Cheshire 22/03/2019
Great service always. Rebecca is always willing to go the extra mile to make sure ours holidays are are extra special. I would recommend her to anyone!
Sent by Christine Hadfield
Kent 01/02/2019
We had a great experience using Rebecca as our travel advisor. She was friendly and very helpful. She gave us very good advise that we were happy to take.
Sent by Jonathan Koutsoudes
Enfield, London 31/01/2019
Extremely helpful and friendly. Highly recommend.
Sent by Benjamin Eden-Davies
London 16/11/2018
Rebecca was fantastic from start to finish. Everything from understanding the brief, giving us options, checking on specific requirements with the hotel and her swift and clear communication. Will definitely use her again for our next holiday!
Sent by Adele Worsley
Cranleigh 29/10/2018
We have been overwhelmed with the care and attention to detail Rebecca has shown at every stage of planning our holiday. I cannot rate her highly enough. The personal touches including welcome letters, a variety of cards to mark different occasions, sweets and travel activity books for our kids, and 24/7 availability on our trip. I have learnt a great deal about how to be successful in business from watching Rebecca at work; she genuinely makes you feel her number one priority. Thank you Rebecca. You are our only option for holidays going forward.
Sent by Debi Cohen
London 15/10/2018
Rebecca has been amazing. She listened to me and all my ideas and has organised my perfect holiday.
Sent by Caroline Nathan
London 15/10/2018
Rebecca is very professional and efficient and really understood the brief I gave her. I am very excited about the trip we have planned. I don’t think I could have planned a better one, she has really shown her worth.
Sent by Samantha Gregory
Palmers Green, London 01/10/2018
I can't recommend Rebecca highly enough. I am not the easiest customer and Rebecca has found us two wonderful Holidays! Extremely grateful for her patience and holiday wizardry.
Sent by Caroline Nathan
London 21/09/2018
Rebecca is very professional and efficient and really understood the brief I gave her. I am very excited about the trip we have planned. I don’t think I could have planned a better one, she has really shown her worth.
Sent by Christina Spiteri
London 07/09/2018
Rebecca was so helpful and made booking my holiday easy!
Sent by Michelle Morgan
London 06/09/2018
Rebecca was very patient and extremely accommodating given the very specific and challenging criteria given to her by myself and my husband. I am very excited about our upcoming trip to Cyprus and would highly recommend using her services. We will be booking our summer holiday with her next year.
Sent by Angela Cross
Essex 01/08/2018
Excellent service. So friendly. Really listens to what we wanted and found the exact tour we were looking for.
Sent by Siobhan Tucker
London 17/07/2018
Rebecca is brilliant at her job. I’d highly recommend her. She was great at booking us a trip to Europe with two teens. And incredibly kind and professional in sorting an issue that arose (that was due to my mistake!). I’d highly recommend her for any travel plans you may have.
Sent by Ashley Freame
London 17/07/2018
Rebecca did an amazing job booking our honeymoon to Sicily. Being busy and a bit stressed trying to plan my wedding meant I didn't have a lot of time to think about or plan a honeymoon. Rebecca did all the research for us, suggesting a great 3 stop itinerary for us staying in lovely boutique hotels.
Nothing was too much trouble - every detail was thought through, she even checked us in online, sent us a package with all our docs clearly printed and labelled, and sent us a really thoughtful gift of a driving map along with 'Mr and Mrs' luggage tags.
In every hotel there was a little note from Rebecca wishing us well. She even sent texts during the trip to make sure everything was going well. I will definitely book with Rebecca again and recommend her services to anyone looking to put the holiday back in holiday!
Sent by Gemma Thompson
London 05/07/2018
Thank you Rebecca for all your work finding and booking our holiday, we would not have found this good value and family friendly place without you. You did so much to take away the stress of travelling with 2 little ones and the little touches make such a difference. I wouldn't hesitate to recommend your services to friends.
Sent by Charlie Cayton
London 12/06/2018
I just wanted to say a huge thankyou. You made selecting, preparing, travelling on holiday with 3 kids a dream. The lengths and details you went to make the whole thing hassle free was unbelievable - even down to completing luggage labels, transfers, printing boarding passes and treats for kids. We will definitely be booking with you again!
Sent by Rebecca Datta
London 12/06/2018
Rebecca's understanding of our needs as a family was great. Rebecca found us something which looks perfect for us. We're looking forward to the holiday.
Sent by Vivienne Carey
Braintree, Essex 12/06/2018
We found Rebecca to be very professional and supportive. She tailor made our holiday to suit us perfectly and we are very happy to use her again in the future.
Sent by Beverly Rosenblatt
London England 09/05/2018
Once again Rebecca you delivered everything you said you would do. From the organised taxi service at Malaga Airport, to the hotel you recommended, to the help you gave us before we even booked. We changed our mind with dates so many times,but at all times you helped us, with patience and professionalism. I can honestly say now I would not book any holiday without REBECCA BERZINS. Thank you.
Sent by Donia Dimov
St Albans 17/04/2018
Rebecca was fantastic in understanding what we wanted, in researching and recommending, and most importantly in patiently waiting us to change our mind.
Sent by Nicolas Yarwood
Northampton 12/03/2018
Brilliant personalised service from a knowledgeable professional - what more could I ask for?
Sent by Danielle Brooks
London 07/03/2018
Amazing personal service, understood our needs and came up with the right solution very quickly.
Sent by Paula O'Shea
Altrincham 28/02/2018
Wonderful service from Rebecca again! She is lovely to deal with and always accommodating to our changing ideas.
Sent by Cheryl Pottle
Fareham 06/02/2018
An extremely helpful and friendly service.
Sent by Paula Hobson
London 31/01/2018
Rebecca is absolutely lovely! She booked our honeymoon and was so helpful! I will definitely book any future holiday through Rebecca and I wouldn’t hesitate to recommend her to friends and family!
Sent by Charlie Cayton
London 28/01/2018
Brilliant service! Rebecca really listens, works with different budgets and found us a brilliant choice that works for all the family - a little luxury for parents and a lot of “stuff” for kids! Can’t recommend Rebecca enough!
Sent by Isabelle Lamy
London 25/01/2018
This is the second time I work with Rebecca, she is so great to work with. She immediately understood what I was looking for, she is so responsive. Wonderful support from her at each stage of the process.
Sent by Nigel Ellis
Hampshire 23/01/2018
Very friendly, helpful and efficient I will definitely recommend Rebecca to my friends and family!
Sent by Sharmee Mavadia
Edgware 09/01/2018
Great work as always! Thank you for being so patient and finding out the best deal and family holiday.
Sent by Tanja Muenchrath
London 08/01/2018
Rebecca planned the perfect holiday for us... the process was so much easier for us and we had an absolutely amazing stay! She definitely goes more than the extra mile for her customers!
Sent by Miles Williams
London 06/01/2018
Rebecca Berzins was incredibly helpful helping me to plan my trip. I needed a lot of help with settling on an itinerary for my trip through Central America and she was very responsive to my particular needs and adapted her solutions to my travel plans very quickly and provided me with exactly the solutions I was seeking. Rebecca was very easy to communicate with by phone and email and super efficient. I have no hesitation in recommending her services. Thank you so much.
Sent by Lara Zibarras
London 14/11/2017
Rebecca is incredible and I highly recommend her services. In the last month, she's booked three things for me - one business trip (just the accommodation), our family holiday in the summer next year and also a UK trip for May half term. It's been SO easy to use Rebecca and I've saved SO much time! Last year it took me hours and probably DAYS to search for our holidays... and this year, all I did was brief Rebecca, give her some vague ideas of what we were looking for, she came back with some incredible options which totally fit the bill. I don't think I'll ever book a holiday again without using Rebecca! Thank you again and can't wait to go next year.
Sent by Isabelle Lamy
London 14/11/2017
We used Rebecca's services for our family holidays in Thailand last summer. We spent 3 weeks in Thailand from Chiang Rai, to Chiang Mai, Ayuthaya, Bangkok and Koh Samui. Rebecca organised EVERYTHING for us from the flights from London, the train bookings, the hotel bookings, a magical day in a very special elephant retreat centre, a full day of Thai cooking class (this was the best. Pad Thai we ate during our stay in Thailand...), a 3-day trek in the mountains, a full day of activities at the beach (snorkelling, speed boat...) As a family with 3 grown-up kids we particularly cherish these moments where we can all be together. Sometime soon I'm sure the kids won't come with us anymore. This is the reason why it's so important to make sure our holidays are also tailored for them too. And she made it right.The selection of hotels was perfect too, exactly the type of accommodations I would have chosen for us. Rebecca understood perfectly what type of family holiday we were looking for. She is fantastic!
I recently booked two hotels in the Highlands for half-term and it took me ages, to check the hotel's websites, to read the reviews, to send the emails to ask about their availabilities... This made me realised how Rebecca's help was so precious in preparing any type of holiday. Rebecca and the service she offers can easily become an addiction.... You will hear from me soon Rebecca!
Sent by Sonia Rosenblatt
London 18/05/2017
Fast, efficient service. Rebecca arranged everything efficiently and found a perfect place for my parents to stay. I just gave her the information and she did the rest. It was great to rely on someone else to do this for me.
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My Videos
New Brand
05/07/2023
Exciting times at Travel Counsellors as we have rebranded!
We Are Travel Counsellors
05/07/2023
When booking your trip of a lifetime I put myself in your shoes, curating that personal trip for you and your loved ones.
World of Good
03/01/2021
Here is our collection of holiday ideas that will do you the world of good in 2021.
Reassurance Video
03/01/2021
5 Reasons to Trust me with your Travel Plans
Twenty-One for 21
17/11/2020
By booking with me you’ve always got someone to turn to.
Beyond the Horizon
16/11/2020
Let's create something to look forward to...
My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
Egypt is a destination that’s been on my bucket list since school days. The pyramids, the pharaohs, the myths and mysteries — it felt like the opportunity to step back in history. This Easter, I finally got to experience it for myself on the 8-day Egypt Family Holiday with Intrepid Travel — and it was even more magical than I’d imagined.
Here’s why Egypt turned out to be the perfect family advent
I first set foot in Australia back in 2006, when I began my career in the travel industry working for an Australia and New Zealand specialist tour operator. Part of my training involved three weeks exploring the country first-hand – and that’s when my love affair with Australia truly began.
Since then, I’ve returned seven times, covering all seven states and territories – from the remote Tiwi Isl
Ahhh Italy, there is a reason this famous boot-shaped country is a best-seller. I have blissful memories of driving along the meandering, lemon-clad Amalfi Coast roads gasping at one incredible view, believing it couldn’t be beaten, only to round the corner and be treated to another, then another….
Having travelled down from Rome the coastal air was a welcome change from the frenetic capital wher
In the 1990’s the rise of the internet lead many to believe the human travel agent was a thing of the past. Yet 30+ years later the number of people consulting independent, trusted travel professionals, like me, shows no signs of slowing down.
When booking with Travel Counsellors clients enjoy the friendly, personalised service of a local travel agent, but yet still benefit from some of the best
If you’re getting married the Travel Counsellors Weddings and Honeymoon Gift Registry service could be for you.
Weddings can be tough to plan and setting up a traditional gift list is just another thing on a long list of pre-wedding prep. However, the Travel Counsellors Gift Registry service is the easy, stress-free way to manage your dream wedding and honeymoon online.
You may already have all
In September I was invited on the Visit Orlando Super Fam – a special familiarisation trip for 50 UK Travel Agents. This special, VIP trip offered a whistle-stop tour of Disney, Universal and Sea World all crammed in to 6-days. I returned exhausted but equipped with all the insights I need to help my clients make the most of this often once-in-a-life time trip.
First time visitors to Orlando oft
Whilst Covid-19 travel restriction were eased over the summer months I was lucky enough to enjoy my own family holiday to Crete. This year it was so called for and gave me a much-needed chance to rest, recharge and revitalise.
Travel in a pandemic bought new experiences but not necessarily all bad. Luton airport was very quiet, especially for the time of year; it was definitely the most pleasant
Cruising is one of the fastest growing sectors of the travel industry. With this in mind I took the time to speak to one of my clients about why he continues to choose cruising for his holidays?
What first appealed to you about cruising?
The main thing that appealed to me about taking a cruise was the fact that, on any one cruise, I could visit so many different destinations and I wouldn’t have
I’m one of those people who fall squarely in to the category of being lured by far flung places. When I first packed up my backpack it was for Thailand. On my gap year I went to Africa, Australia, New Zealand, Fiji. It is only since having my daughter that Europe has really piqued my interest. But this summer we opted to plan an English staycation renting a beautiful cottage in Corfe Castle, Dorse
Often once you have kids everything that you previously looked for from a holiday changes. My husband and I spent our early 20's seeking adventure. Climbing Mount Kinabalu, overlanding through Southern Africa and backpacking around Australia. Then as we got slightly older, we luxuriated in top end hotels like the Shangri-La, enjoyed fine dining at Michelin star restaurants and sought unique experi
A growing wish list of travel destination comes with the territory of my industry. Each new enquiry pulls me in to hours of research that ignites my own passion to explore. With that in mind, here’s what’s on my 2019 travel wish list….
1. Cyprus
After the success of our family beach holiday in Lanzarote last year I’ve set the bar quite high. Daughter Cleo now expects waterslides, mini discos
It’s been nearly two years since we took a family beach holiday but, with my daughter starting pre-school this year, I knew that I had to squeeze in another trip before we get bound to school holiday timetables.
I’d heard many good things about Lanzarote but have never been despite it being one of my top selling destinations so that sent it high up on my wish list. I picked the Iberostar Lanza
For several reasons my husband, 3-year-old daughter Cleo and I decided to holiday in the UK this year. Some good friends have recently moved to Newtonmore in the Cairngorms National Park, so we built our holiday around visiting them. However, me being me the plan quickly escalated in to a full-on road trip around Scotland. In our pre-child life, my husband and I have great memories of traveling in
BUY THEM A SEAT
Even though technically infants can sit on your lap and don't need to pay for their own seat until they turn two, if you can afford it then once your baby turns in to a quite large, fully mobile toddler I would highly recommend buying them their own seat.
On our flight, last year to Khalkidhiki we were fortunate enough to have a spare seat next to us on the way out and it ma
GETTING THERE
There's no hiding from it, Australia is a really long way away. If you've never travelled that far before this can feel quite daunting. Sadly, there is nothing I can do to help shorten the journey, but I will help ensure the trip is as stress-free as possible.
All flights from the UK will touchdown at some point en-route to Australia but you will often have the chance to stopov
As someone who is travel-obsessed, I've got a confession to make; the last few years have been a bit quiet on the travel front. Making a small person means the sum of my foreign travels in 2015 and 2016 consisted of a one-week holiday to Greece in September. As amazing as my new life adventures have been, I'm hoping 2017 will see us dig out the passports a bit more. Here's what's on my travel wish
Back in September we went on our first foreign holiday with our then 17-month-old daughter to Halkidiki in Greece spending a week at the 5-star Sani Resort, a 50-minute private transfer from Thessaloniki airport.
FAMILY HOLIDAY REQUIREMENTS
I've planned a lot of holidays in my time, both for myself and my clients, but choosing where to go for this trip (our first holiday as a family) was a
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you: