My name is Thea, originally from London, I moved to the South-West for university and decided to call this place home. I’ve since moved to the suburb of Keynsham but frequently visit both Bristol and Bath to see my clients.
After graduating as a Neuroscientist, I decided that life in a laboratory simply wasn’t for me and decided to fuel my other passion in life – travel. As a graduate, I retrained in travel and tourism and haven’t looked back since. My role as a Travel Counsellor, as cheesy as it sounds, allows me to make dreams come true. From that iconic honeymoon to first family holiday, my job is to create incredible memories that will be remembered for years to come. The joy this gives me simply cannot be replaced by any other job.
Being your Travel Counsellor means I am my own boss. I can work my own hours, do any special touches I desire and overall go above and beyond for my clients. This flexibility means I am there whenever you need me to be. Can’t speak until after work? Not a problem – I am not restricted to certain hours. Want to meet up in person? Perfect – let's meet in a coffee shop, house etc. My aim is to ensure that your experience is as personalised and perfect from the start of your enquiry all the way through to your return home.
I often get asked what’s your favourite place in the world? The answer is everywhere! My personal experience is vast and everywhere in the world offers a unique experience in its own way. Most recently I’ve found myself exploring the depths of India, on safari in Africa, touring in Europe and sunbathing in the Caribbean. Chances are what you are planning I’ve either done it myself or are planning it in the near future.
Whatever you are looking to do, don’t hesitate to get in contact no matter how big or small. I look forward to helping you plan your dream trip soon!
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
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My customer stories
Sent by Ian Setterfield
Saltburn-By-The-Sea 23/04/2025
Thea was already recommended by my family and I would have no issue with recommending her to further friends and family. Very professional and responsive from the start.
Sent by Ryan Sullivan
Durham 15/04/2025
Thea always delivers! She makes it so easy and always there to help!
Sent by Madeline Barratt
Ramsgate 08/04/2025
Thea put together a fairly complicated itinerary so quickly and easily. I now have something totally bespoke that I couldn't have got via a package or managed to organise myself. She is so friendly and easy to work with the whole experience has been excellent. I would highly recommend Thea to anyone looking to travel independently.
Sent by Elliott Wiseman
London 07/04/2025
Great working with Thea on our holiday plan and can’t wait for the trip!
Sent by Richa Ellis
London 24/03/2025
Thea has been absolutely fantastic, which is why this is our third time booking a holiday with her. She has planned trips for us as a couple to Cambodia, for my husband as a solo traveler to Egypt, and now for us as a family to the Middle East. Her patience, understanding of our needs and limitations, and creativity in crafting great options have been exceptional. We’ll definitely be relying on her for many more family holidays in the future. Thank you, Thea!
Sent by Cheryl Knowles
Bristol 17/03/2025
I would score 100 if possible! Thea is always so quick at responding with any enquiries and questions. Always listens to my wish list and somehow manages to book everything and more.
Sent by Charles Perry
London 01/03/2025
Thea has always been amazing and has been on the end of the line 24/7 even when we have encountered problems.....totally reliable and always cheerful too.
Sent by Tamara Rose
Bristol 01/03/2025
My TC was very helpful taking into account our budget and the dates… lots of options and very quick with responses and ideas making it easy to understand… also loving the way you view the itinerary in the app then delete the ones you aren’t interested in. Would highly recommend Thea where quick to respond and holiday looks spot on we can’t wait! X
Sent by Rob Brown
Keynsham 28/02/2025
Speedy ,efficient ,friendly 9/10 - PS I never give a score of 10 ! That's me !
Sent by Anthony Husband
Keynsham 26/02/2025
Excellent as usual
Sent by Wayne Davies
Keynsham 20/02/2025
Very helpful and responded to all questions really quickly
Sent by Joanne Rance
Bristol 11/02/2025
Fantastic quick service as always with great recommendations
Sent by Krisztina Endersz
Bristol 11/02/2025
Thea is my 'Travel Person'! I refer to her as such and have recommended her to everyone who would listen! Her understanding of a family's needs on holiday is fantastic and I have never had a single shadow of doubt we will have a great time if I book with Thea. Her expertise is irreplaceable and her kindness and honesty makes her stand out from the sea of Travel Consultants popping up these days. Thank you Thea!
Sent by Faye Curnock
Bristol 05/02/2025
Friendly and professional service would recommend ( and have done) to everyone I know. Many thanks again Thea x
Sent by Peter Green
London 05/02/2025
Easy to communicate with. Fab product knowledge and smooth booking process. Can't wait for the holiday now and looking at what else Thea can research for me. 100% would recommend
Sent by Nicholas Clackett
Keynsham 29/01/2025
We love using Thea for our holidays - friendly and reliable service, safe in the knowledge she is always trying to get us the best deal!
Sent by Jennifer Tugman
London 27/01/2025
Thea is incredibly helpful, responsive, quick and comes up with amazing suggestions and ideas you'd never even thought of yourself!
Sent by Philip Davies
Penzance 30/12/2024
My first time using Thea Gillingham and TC having being been recommended by a friend. I would definitely recommend.
Sent by Heather Johnson
Stevenage 12/12/2024
Thea is very meticulous to detail, listens carefully to requests and is very quick in organising quotes and booking. She is there for you throughout the process including whilst you are away . Thank you Thea. I would recommend her to all of my family and friends
Sent by Anna Norrie
Bristol 21/11/2024
Brilliant service - you say what you want and and Thea sorts it out for you, booking holidays made very easy!! Highly recommend
Sent by Kris Bryant
Bristol 20/11/2024
I’ve used Thea quite a few times over the years and have always (without exception) found her to be highly knowledgeable, very professional and just exceptional at what she does. With minimal questioning, she is able to decipher exactly what I am after and present multiple options with absolute precision and speed. Super impressed!!
Sent by Morgan Cradick
Bristol 19/11/2024
Thea is fantastic, we have used her services a couple of times now, she has always been really friendly and professional, she makes the process stress free and helps to put any worries at ease. We have recommended her to any friends that are planning holidays as we have always had fantastic experiences through her service
Sent by Esther Fogerty
Bristol 12/11/2024
Thea is very knowledgeable and can tailor your holiday brilliantly! She is so quick to respond to any questions and requests and makes the whole process stress free. Would recommend to anyone.
Sent by Jeff Cochrane
Uxbridge 08/11/2024
Fabulous service, none better. Thea is wonderful to deal with
Sent by Jessica Goldsmith
Bristol 13/09/2024
Thea has been very helpful!
Sent by Nicola Courtney
Bristol 13/09/2024
Always friendly, reliable, helpful, knowledgeable and professional
Sent by Ryan Sullivan
Durham 21/08/2024
Thea is always amazing! No matter what I'm booking, a cheap last minute package holiday, luxury cruise or a once in a lifetime bespoke itinerary! She has never failed to deliver!
Sent by Caroline Fogerty
Keynsham 12/08/2024
Prompt reply to emails Helpful and quickly finds answers to any special information requested
Sent by Trevor Clackett
Kent 08/08/2024
We are very pleased with the quote we received. The response from you was quick and professional, great customer service, which you tailored to our needs. We will certainly be using you again in the near future. Many Thanks again, and we look forward to booking with you again.
Sent by Anthony Husband
Bristol 29/07/2024
Excellent as always
Sent by Tamsin Stowers
Kent 29/07/2024
Another fantastic holiday booked with thea, can’t recommend her enough. we have had the holiday of a lifetime.
Sent by Lauren Padfield
Bristol 29/07/2024
Already have recommended Thea to friends! Don’t feel anything needs to change, a great variety of contact options to suit all and we love the wild card choices.
Sent by Hayley Ingram
Bristol 29/07/2024
We were going to do it ourselves to get a good deal and exactly what we wanted. However, a friend recommended Thea and it was so easy. So glad we found her it saved us a lot of time and stress.
Sent by Jennifer Hoffman
Bristol 29/07/2024
I've used Thea for a long time now and her help, knowledge and continued support regardless of whether a booking is made is second to none. She can highly recommended to me and I have highly recommended her to others
Sent by Frances Carroll
Bristol 29/07/2024
Thea has been brilliant - she gave me some great options to consider, taking into account my requirements, and her communication has been first rate. Wouldn't hesitate to recommend!
Sent by Liz Posner
Bristol 23/06/2022
Thea was really helpful and came back with some amazing suggestions. She listened to my amends and made them quickly allowing us to compare options & prices. We don't usually use a travel agent/counsellor to book our travel but working with Thea has changes our mind and we would definitely consider her for all of our future trips - particularly as it was so stress free. Thank you!
Sent by Heather Johnson
Baldock 28/04/2022
Thea was very prompt in her reply and listened to what I needed. She was quick to look up alternatives and gave me options to choose from. the paperwork and information she sent me was clear and relevant to my holiday.
Sent by Bethan Griffiths
Keynsham 27/04/2022
The service and attention to detail provided by Thea is second to none. A stress free, seamless booking experience. Have already recommended Thea to lots of friends!
Sent by Helen Hawkey
Cornwall 19/04/2022
It is a comfort to know that I can have someone to rely on especially in this covid times.
Sent by Sophie Maskell
London 24/03/2022
Super helpful and very patient with all our questions
Sent by Clare Malone
Bristol 21/03/2022
Efficient service! Answered all questions quickly and efficiently and we're excited about our holiday!
Sent by Julie Lindsay
Dewsbury 25/02/2022
Thea is really helpful and I trust her with our holiday bookings/ choices. We find it simple and stress free to book with Travel Counsellors
Sent by Emily Penney
Bristol 20/02/2022
Thea organised the perfect little getaway for us and was an absolute pleasure to deal with throughout the process. Thanks so much for your help and wealth of knowledge!
Sent by Amy-Louise Hudspeth
Keynsham 18/02/2022
Thea was incredible from start to finish! We wanted to book a complicated honeymoons to a few places but she made the whole experience really easy and found us the dream holiday that fit everything we wanted. Could not be more grateful and would highly recommend!
Sent by John OConnell
Bristol 03/02/2022
very good professional but personal service delivered in an understanding and friendly way
Sent by Joanne Hewitt-Schembri
Kent 02/02/2022
Great, responsive service. Thea knew exactly the type of holidays we were looking for after a short conversation. I will definitely be using Thea going forward and recommending her to my friends.
Sent by Abigail Giles
London 02/02/2022
Thea was excellent at listening to what we’re after and was very flexible when we wanted to change the dates.
Sent by Louise Bashall
Bristol 25/01/2022
Thea is always a joy to work with, a true professional through and through.
Sent by Edward Spear
Bristol 25/01/2022
Great service. Really looking forward to our holiday and future bookings
Sent by Kerry Seymour
Bristol 25/01/2022
Super fast response and some great holiday house suggestions based on our brief. Booking was also really easy and quick. Thank you Thea!
Sent by Sophie Venables
Durham 02/12/2021
We have had incredible service with Thea. She has the patience of a saint and an incredible eye for detail.
Sent by Tamsin Stowers
Kent 02/12/2021
Listens very carefully to the detail of what you want and goes out of her way to find that. Offer advice if it’s not achievable or unrealistic. Will go back and make adjustments where needed and makes a supreme effort to find exactly what you want.
Sent by Michelle Keith Howell
Birmingham 02/12/2021
I’ve approached Thea a few times now to help me organise holidays and i honestly wouldn’t go anywhere else. She listens to what I want and need and tailors everything perfectly. She’s always happy to go away and come back with other options if something isn’t quite right. Hassle free and outstanding service. Great communication and easy to book and manage booking.
Sent by Krisztina Endersz
Bristol 02/12/2021
I would have scored 15 if it was possible. Thea is simply the best person to book any travel with and if it is not through her I am not going!
Sent by Rachel Renney
Bristol 02/12/2021
I wish I’d used Thea before! Outstanding service.
Sent by Katharine Simmons
Bristol 02/12/2021
great service, saved me a lot of time and hassle. I will definitely be using Thea again
Sent by Jane Patterson
Bristol 30/03/2020
Thea's service was outstanding. She was quick, efficient, caring and thorough.
Sent by Amy Edis
Keynsham 17/03/2020
Thea was super helpful and really professional. It is reassuring to have her help us plan a large trip. Her information and professional quotes where far better than any from the high street travel agents we approached.
Sent by Julie Lindsay
Dewsbury 11/03/2020
Extremely helpful, made the whole process stress free. Thank you
Sent by Nick Clackett
Keynsham 18/02/2020
Thea was super informative, polite, and made us feel like booking our holiday really meant a great deal to her. Extremely pleasant throughout.
Sent by Nicola Courtney
Bristol 16/12/2019
Very helpful and patient to ensure we got just what we wanted
Sent by Wanda Cupik
Manchester 16/12/2019
10/10. I would score higher if I could. Thea is the most dedicated, enthusiastic travel counsellor I have encountered and I have spoken to a LOT of people. Nothing is EVER too much trouble and her personal knowledge is invaluable. I trust her implicitly with every aspect of my travel plans. Without her, I would not be going on the holiday of my dreams next year so THANK YOU Thea!
Sent by Jamie Lee Day
Bristol 13/11/2019
Thea has been amazing helping us to plan and book our trip to Thailand this year. She was very helpful with information, catering to our taste and always prompt and quick to reply. I would definitely recommend her to my friends and family if they are planning a trip abroad.
Sent by Linda Hyam
Sunbury 11/09/2019
Thea is totally professional. She was able to answer all my questions due to her great knowledge of the trip I was interested in. Nothing was too much trouble for her. A lovely touch was the notebook she sent me, which will enable me to record my trip and hopefully future ones with Cunard.
Sent by Edward Haupt
Portishead 28/08/2019
100% recommend Thea to my friends, family and colleagues!
Sent by Michelle Howell
Walsall 25/08/2019
Thea has been fantastic on more than one occasion in helping me find and book amazing holidays and more recently my honeymoon which is now booked for May in 2020. Extremely helpful, patient and accommodating. Thank you Thea.