Hello, my name is Tracey I would like to wish you a warm welcome to my webpage.
I am your local Travel Counsellor based in Althorne, Essex with over 20 years’ experience in the travel industry varying from Stansted Airport check-in and travel advisory roles through to store manager within a well-known high street agency.
Over the years I have been very lucky to visit some fantastic places, with Thailand being one of my families’ favourite destinations, with it's stunning white sand beaches, friendly locals and amazing culture we can’t wait to return again soon.
I have also been lucky enough to have been on many Mediterranean, city break and long haul holidays as well as visiting Father Christmas in the North Pole (which is also a memory that will last a lifetime).
Throughout my career in travel the one thing that has been very important to me is ensuring that I provide fantastic customer service which is exactly what I will continue to provide, the only difference being that from now on I now have the flexibility of working from home which allows me to work evenings and weekends at a time that best suits my customers! I will be there when you need me!
So whether you are looking for a short break or a round-the-world cruise let me use my experience and knowledge to help you find your dream holiday creating lifelong memories!
I look forward to hearing from you soon
Tracey
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
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My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
Our happy place, we have totally fallen in love with the people, islands and culture. The Thai people are some of the nicest people you will ever meet, they can't do enough for you.
We flew from Heathrow with Emirates via Dubai . We started our Thailand adventure with an over night stay in Bangkok to break up the flying. We love Bangkok and always visit Koh San Road which has a street market every night to get a couple of souvenirs and a must have foot massage after all that travelling. Other trips in Bangkok that are worth visiting are the floating markets, a ride in a tuk tuk (brilliant) and the beautiful temples.
We then took an internal flight to Koh Samui and have stayed at both Lamai beach area and Bophut. We love them both but our favourite has to be Lamai, for its beautiful beach-side restaurants, weekly night market (Sundays) and the amazing Swing bar that has nightly fire shows. During the day there are lots of things to keep you occupied such as waterfalls, snorkelling trips, water sports, fishing, temples and much more.
We stayed here for 4 nights and then headed (via a short ferry trip) to Koh Phagnan. This is my favourite place in Thailand and we always stay at the same hotel right on the beach. It is very laid back here but still so much to do, whether you want to just lay in the sun and enjoy the surroundings or visit the near by Ang Thong Marine park (a must do), night market at Thong Sala, diving or maybe take a cooking class, we spent 4 nights here before heading to Koh Tao by sea catamaran.
Koh Tao is my husbands favourite island because of the amazing diving. We like to stay in Chalok Bay right by the beach, my husband completed a 2 day PADI open water course which he absolutely loved, Koh Tao really does have that tropical island feel. It is very slow paced with wonderful restaurants and bars and the best sunsets. We always stay bed and breakfast in Thailand because the food is so cheap and the best part of being in Thailand is going out and sampling all the wonderful delicacies.
If you have any questions about Thailand and would like me to put a memorable trip together for you please contact me
01621 670015
tracey.woodfine@travelcounsellors.com
Our trip to Lapland was one of the most amazing experiences we’ve ever had. We went on a 2 night/3 day trip, even 5 years on our son still talks about it and he is 11 this year, we flew from Stansted and I must stay the magic started from the moment we boarded, the captain came over the tannoy and advised all of the children he was waiting for Santa's reindeers to be attached to the front of the plane so they could fly us to Lapland!
When we arrived, we were met in the baggage area by Santa's elves who chatted to the children and caused mischief on the baggage belt, which made the children laugh, we were then swiftly taken to the hotel which was lovely, warm and cosy.
We were suited and booted in our thermal clothes and boots and that afternoon/evening had free time to explore the sledging slopes which were great fun, make snow angels and have a lovely dinner.
The following day was full of activities we were collected from the hotel and taken to Santa's house, we had the most amazing day ice fishing, sitting round an open fire with marshmallows and hot chocolate, a reindeer safari ride, husky sled ride (which was driven by my husband) and more sledging, but the highlight of the day was our private meeting to see Santa, we were taken through the woods by a skidoo pulled sledge up to a beautiful wooden cottage and were greeted by elves making snowmen and having snowball fights.
We were led into the cottage where Father Christmas was sitting by a log burning fire holding our sons’ letter which he had sent a few weeks earlier with his present list. At this point the tears were rolling down my face with such happiness and they didn't stop until we got back to the UK.
That evening we had a brilliant gala dinner and the children played games such as pass the parcel and musical statues.
If you have always wanted to visit Lapland then I would 100% recommend it, it isn't the cheapest of trips but one that will stay in your memory for a very long time, if you would like me to help plan your break please let me know.
My customer stories
Sent by Karen Woolford
Essex 27/03/2025
We booked with Tracey Woodfine of Travel counsellors last year having lost the confidence to travel abroad for almost a decade. It is so reassuring to be able to have somebody to speak to who listens and takes all your concerns and wishes. This year, we asked Tracey to find a hotel to meet our needs within an area of Corfu to allow me to visit a destination from one of my favourite childhood books, My family and Other Animals by Gerald Durrell. We are so looking forward to going to the hotel that Tracey researched for us.
Sent by Jayne Philpott
Essex 27/03/2025
Tracey has booked quite a few of our holidays now & we wouldn’t use anyone else, she listens to what we ask for & always delivers. She’s always on hand to answer any questions we may have & keeps us informed at all times. Nothing is ever to much trouble for her.
Sent by Lindsay Campbell
Essex 26/02/2025
Tracey is unbelievably efficient. We felt from the start of the process that we were in extremely safe hands. Nothing has been too much trouble. We would highly recommend!
Sent by Howard Mackler
Southminster 04/09/2024
What an amazing job Tracey did for us! We asked for a trip to Canada including taking the train through the Rockies and we got that and more! She did everything for us and kept us informed all of the time as to what was happening. This included, with less than a week to go, changing key parts of the itinerary due to serious wildfires and then Tracey delivered the new documentation and itinerary to our door. I would have no hesitation in recommending Tracey and would encourage anyone looking for a holiday to speak to her. We will certainly be using her again
Sent by Jenny and Stephen Lowther
Essex 04/09/2024
Having just returned from a Disney holiday of a lifetime, we want to thank you Tracey for all of the organising you have done to make this happen. We had such a list of criteria we needed met for our circumstances and you went above and beyond to make it happen and take away all of the stress that would have otherwise put us off doing it. We sincerely thank you for making our dream a reality. We will definitely be using you again and certainly recommending you to our friends and family
Sent by Ian Blackboro
Latchingdon 25/09/2023
Can't thank you enough, you've removed all the stress from our search and found exactly what we were looking for at a great price, we will definitely be using you again, very friendly service and all done in a good pace, thank you so much!
Sent by Mary Chambers
Essex 25/09/2023
Tracey, without you our travel plans would not only be limited but also stressful, since finding you we have discovered places that I could have only ever dreamed of visiting, your knowledge and passion gives me such reassurance. Bali, Thailand, Prague, The Lake District, South Africa, our very first cruise and soon to book my Honeymoon. You are more than just a Travel Agent your our gateway to exploring the world.
Sent by Gemma Johnston
Basildon 28/02/2023
I couldn't recommend Tracey highly enough, she always goes above and beyond exceeding all expectations. Such great attention to detail and that is why I always return to use her again and again.
Sent by Tammy Barker
Chelmsford 28/02/2023
Tracey provided a fantastic service. She listened to what was sought, checked on requirements and delivered a perfect package for my husband and I. She went over and above what was expected making us feel valued customers. Would thoroughly recommend and have no hesitation in using her services again.
Sent by Tina Fullbrook
Essex 17/11/2022
What a brilliant personal service, Tracey sorted out our holiday and was very professional and quick to respond. Tracey was patient with us after changing our itinerary several times,! We are really looking forward to out trip next year and will be booking with Tracey in the future
Sent by Ilaria Di Pierro
Chelmsford 17/11/2022
Tracey has always been kind and friendly to us. I have recently booked my third holiday with her. I couldn’t recommend her enough. She is professional and supportive. She puts her heart in every travel plan she makes. She really is the best!
Sent by Mary Barradell
Latchingdon 11/07/2022
Tracey has been an absolute pleasure to talk to throughout the booking process, she has made everything so easy, I couldn't recommend her highly enough, her level of enthusiasm is infectious, her knowledge is outstanding, and it's so lovely to have her literally at the end of the phone.
Sent by Jody Pudney
Essex 14/10/2021
Tracey was easy and efficient to book a holiday with - she understood our requirements perfectly. She came up with suitable options within budget that would fit with our family. I would highly recommend to any one wanting a personal service and peace of mind.
Sent by Gemma Johnston
Basildon 14/10/2021
Tracey is friendly, helpful, informative and always offers excellent service from start to finish. I feel in safe hands booking with Tracey
Sent by Kim Helsby
Basildon 17/08/2021
Very very helpful, second time I have used Tracey now, she makes it all so easy. Hope to use again in the future.
Sent by Lynn Stanley
Corringham 31/07/2020
Dear Tracey
Clive and myself would like to express our thanks and gratitude for the tireless and expert work you have undertaken on our behalf.
As regular travelers we realised we needed an expert agent to advise us regarding our dream holiday to Canada and Alaska and you have certainly been this.
Sadly the pandemic intervened, but this is where the bespoke service you provided came into its own. We we didn't have to lift a finger during the refund process as you gave us our options. We decided that we needed a refund and you delt with this and kept us fully informed at every stage of the process.
We would recommend your bespoke service to anyone booking a holiday or flights and will certainly be using your services in the future
Thank you again
Lynn Stanley
Sent by Carol Oddy
Corringham 06/03/2020
Thank you for arranging our trip to St Lucia, we had a wonderful time, on arrival we were upgraded to a 3 bedroom suite which had the most beautiful balcony and view of the marina.
The whole trip went absolutely perfectly, thank you Carol
Sent by Nicola Penfold
Corringham 09/12/2019
I have booked a few holidays with Tracey, she is always so prompt at replying and is always making sure our wish list is met. Tracey is always on hand if we have any questions and always adds a personal touch. Its always a joy booking my holiday with Tracey
Sent by Tracy Salmon
London 19/11/2019
Tracey has booked several fantastic holidays for myself and my family. I have and will continue to highly recommend her to friends and family
Sent by Kevin Hunt
Basildon 19/11/2019
Tracey is a lovely lady who will do her upmost to get the holiday you want
Sent by Carol Oddy
Corringham 25/09/2019
We have used tracey several times snd she is always so helpful and professional, Nothing is too much trouble, We would not use any other agent and have recommended her to our friends who have been equally pleased
Sent by Christine Anderson
South Woodham 18/09/2019
Brilliant to talk to, feel very happy that Tracey has got our Thailand trip planned out perfectly! Regards Christine
Sent by Lisa Tucker
Epping 07/08/2019
Tracey is excellent at her job, she makes everything so easy, I've booked quite a few holidays for my family and friends over the last couple of years using Tracey and would not go anywhere else., Nothing is ever too much trouble, Keep up the good work Tracey Woodfine x
Sent by Amanda Tipper
Essex 15/07/2019
I have found Tracey very professional, always replies to my calls and emails, she takes the stress out of booking a holiday, I love the way she checks you in at the airport, it’s these things that make it so much easier. Thank you
Sent by Karen Wellsteed
Rochford 09/05/2019
Tracey has been very helpful and friendly throughout. We would recommend her to any of our friends.
Sent by Tracy Spencer
Essex 29/03/2019
Tracey is always helpful in all requests, I would definitely recommend her to friends
Sent by Emma Cast
Corringham 12/03/2019
I have already been recommending tracey to others who are looking to book Lapland, Out of every company I contacted for a quote, and there were a lot Tracey was the most informative and actually gave me a price for what I asked and offered advice
Sent by Vickey Whitbread
Tilbury 10/03/2019
I would highly recommend Tracey to friends and family and would definitely book another holiday with Tracey
Sent by Gemma Barnard
Billericay 24/10/2018
Tracey was so helpful in the booking process She gave us a lot of options to chose from and was very knowledgable on each one. She was more than happy to help when we changed our requirements a couple of times on what we were looking for. Tracey made the whole process painless and I would definitely use her services again and recommend to friends
Sent by Lisa Tucker
Essex 22/10/2018
You are the best travel agent I’ve ever booked with, so thoughtful you think of everything, thank you
Sent by Elaine Fulcher
Essex 26/06/2018
Tracey was very helpful & friendly. She made the whole booking service very easy to do. Also Tracey gave good information to me about the hoilday. Looking forward to our first cruise.
Sent by Michelle Sannerude
Essex 08/06/2018
Tracey was extremely helpful. She has kept in contact and reassured me of any concerns I have had. Her information and advise has been great
Sent by Diane Murgitroyd
Corringham 27/03/2018
Tracey found the holiday I wanted and added the extras that I requested. A great experience. I have already asked about another holiday.
Sent by Karen Marchant
Corringham 27/03/2018
Found Tracey to be very professional, very helpful and very fast with coming back to me if I had any questions. Have already recommended her to family. Look forward to working with Tracey in the future.
Sent by Suzanne Morgan
Thurrock 27/03/2018
Tracey was very efficient, gave great customer service. I explained exactly what I was looking for, she starting looking straight away, and found me a great package holiday for my family. I would definitely recommend Tracey to family and friends
