My name is Tracy and I am delighted to have the opportunity to meet you & introduce you to my passion for Travel.
I am based in Whitefield, Manchester. I live with my husband Ben and two children Eve & Louie and our Cocker Spaniel Belle, running my business from home means I am available at a time that suits you. I am an experienced traveller far & wide including, city breaks, family, adventure and romance. I love talking to people about their experiences and sharing my own. Holidays are special times for everyone making lifelong memories.
My passion for travel began when I studied leisure and tourism at college. From there I went on to have a highly successful career in Banking spanning over 20 years. My previous career as a Private Banking Manager (supporting High Net Worth clients) has enabled me to develop my skills over a number of years, winning many industry recognised accolades for my pragmatic approach to meeting and exceeding my clients expectations.
Having left banking to pursue my career as a Travel Counsellor I would love to help you find your dream holiday. For me, it’s all about the T.N.T’s......Tiny Noticeable Things. Understanding every detail to ensure that every interaction exceeds your expectations. Every holiday will be built to your exacting requirements as I have access to hundreds of tour operators and countless tailor made solutions.
As a client, you will benefit from all of the positive experiences I have had in both my professional career and travel. I will be with you for the entirety of your journey and be on hand at your convenience to assist you with your travel requirements.
I look forward to helping make all of your travel dreams come true.
Tracy “We have nothing to lose and a world to see” “I want to make memories all over the world”
Contact Me
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My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
My first visit to Marbella Corfu and it did not disappoint. We had a lovely family holiday. The staff couldn’t do enough for you and made us feel so welcome we didn’t want to leave. The special touch on arrival at 12am was where it all began with a birthday cake for Eve.
A short 25-minute transfer from Corfu airport heading south east of the island situated on the Ionian Sea offering breath-taking views, surrounded by lush olive groves and greenery.
The 5-star Marbella Corfu offers a breadth selection of fine accommodation choices, various dining options, relaxing spa therapies, sports activities and water sports adventures ensuring an unforgettable holiday experience for all.
Adding to the amazing holiday experience MarBella Corfu offers a breadth of dining choices for all tastes and preferences featuring some of the finest restaurants and bars in Corfu. Guests are welcome to delight in fine dining at the MarBella Corfu Restaurants and rejoice at some of the most favourable Corfu bars. With six restaurants and five bars you have a wide range of dining and entertainment.
From a mouth-watering breakfast at Comodo restaurant by the pool to international specialties that guests can enjoy on the beach at Dolphin restaurant, fusion international and Greek cuisine choices including the most flavoursome Greek salad at La Terraza, romantic Italian dinners at the Italian restaurant Comodo serving delightful recipes from the Italian cuisine, Greek food and specialty dishes from the traditional cuisine at the Greek restaurant and gourmet delights at La Bussola, fine dining in Corfu reaches new heights.
We dined at La Bussola which was situated right by the sea, we could watch the fish swim in the water whilst enjoying out evening meal. If this isn't enough the hotel welcomes guests to relax and enjoy their holidays with fine wines, flavour some spirits and exotic cocktails at the pool bar by the pool or in view of the Ionian. We enjoyed every restaurant they were all as good as each other. Our lunchtime was spent in the a la carte Restaurant "Dolphin" situated on the beach looking onto the gorgeous sea, we never got bored off this view every day and the food was delicious.
The freshwater pool along with the cascade sea water pool with Jacuzzi and the Natura protected private beach that has been awarded with the blue flag are fitted with sun loungers and umbrellas welcoming guests to enjoy a refreshing swim in view of the Ionian sea. Younger guests can splash around the children’s water park pool or the baby pool depending on their age, enjoy delicious kids meals, attend the kids club, enjoy a day at the playground amidst the gardens, spend some quality time with the entire family while participating in a series of sports and water sports activities or attend a number of amusing events organized at the resort.
Guests are invited to embark on the most enjoyable boot camp, yoga, Pilates, spinning, biking, hiking, sea-kayaking and sailing self-guided tours to explore the island of Corfu.
My children loved the complimentary daily ride out on the Kayaks or the Pedalo feeding the fish, even seeing 3 dolphins in one day.
You can benefit from a wide variety of complimentary essentials as well as age-specific children amenities while the hotel’s unrivalled setting makes it the ultimate venue for relaxing holidays, family vacations and romantic escapes
If you want to know more about this resort or the island of Corfu then please get in touch
GoldenEye has a history dating back to 1939 when Ian Fleming was recruited by Her Majesty’s British Naval Intelligence to be a formal commander during the war. This title was the reason he found himself on the island when enemy boats sailed the Caribbean seas. Officially, GoldenEye itself was around in 1942 although not as a hotel, as a navel operation leading to Ian falling in love with Jamaica, and an awe-inspiring future was set to inspire the world. Fast forward eight years, a house was built surrounded by trees on all sides except one, where the sea meets the shore. In more recent years, Chris Blackwell opens the doors of GoldenEye in 2011 to the public as ‘Caribbean’s Number One New Boutique Hotel’.
Stay:
Comprising of villas, lagoon cottages and the new beach huts, this gorgeous hotel is at one with nature and each room is in a world of its own. Imagine rainfall showers, standalone baths lazing in private outdoor space, swaying hammocks and views of the mountains and lush tropical gardens. For guests choosing the Lagoon Cottages, each have king size beds positioned to face Santa Maria Island and are all located steps away from the Low Cay Beach, not to mention direct access into the lagoon and additional use of kayaks, just for fun.
Eat:
GoldenEye has six dining options to choose from including in-room and outdoor dining, low key barbeque bars and an international cuisine tree house namely The Gazebo. Jamaican Jerk is served in the Bamboo Bar with sand underfoot and the local fishermen delivering their catch of the day. Breakfast and lunch are served in Bizot Bar, with fresh salads, delicious burgers and pasta dishes and of course, serving Jamaican specialty food overlooking the blue sea and fresh-water swimming pool.
Field Spa:
A true retreat style resort would be nothing without a natural, calming spa. GoldenEye’s FieldSpa is surrounded by plants, trees and water and of course, is intensely restorative. Guests can succumb to relaxation with a hot stone massage, or release stress energy with deep muscle therapy from intuitive therapist Lyndale. Unusual to some, FeildSpa hosts vibrational sound healing and healing water baths along with more well-known treatments including manicures, facials and body wraps.
My customer stories
Sent by Suzanne Hutchings
Marple , Stockport 27/01/2025
Tracy knew exactly what we'd like. She was helpful and supportive and really easy to talk to. I will be booking all our holidays with her in the future.
Sent by Gail Bannatyne
Bowness on Windermere 14/01/2025
Tracy planned 3 trips for me and family last year, Thailand Crete and New York. She was amazing sorting flights private transfers and accommodation. I can’t thank her enough for such wonderful experiences. Tracy took the stress out of everything and was only a phone call away.
I would highly recommend booking any holiday with her.
Sent by James Phee
Sale , Manchester 14/01/2025
I will definitely be coming back to Tracy , for what seemed a difficult task to book a holiday with multiple destinations. Tracy handled this with ease and organised all of this for me while securing the best price. I have already recommend plenty of friends. If you are thinking of using Tracy, don’t hesitate. She will make your holiday amazing!
Sent by Brett Ormiston
Bournemouth 14/01/2025
I would highly recommend Tracy to anyone she has been fantastic with all my holidays she has found for us and I look forward to her finding our next holiday. Thanks Tracy you are awesome from all us Ormiston’s X
Sent by Sharon Templeman
London 05/07/2024
We trusted Tracy Horsfield with our honeymoon as we didn't know where to start in looking for safari, we're glad we did as the itinerary and games reserves were fantastic, the lodges beyond what we could have hoped for! Would definitely recommend Tracy and entrust her with finding you the perfect holiday!
Sent by Debra Schofield
Bolton 05/07/2024
I was recommended to contact Tracy to plan a holiday. The Maldives was a minefield when I started to look so I thought it would be best to speak to an expert. Tracy was very informative and followed through with all information and booking requests. Her knowledge is second to none. Even though she was on holiday herself she checked in with us through our trip and when we were home for feedback. Highly recommended.
Sent by Carly Smith
Whitefield 05/07/2024
Tracy has been amazing with helping us book our amazing holiday and making sure it is perfect, she has been so helpful and answered all the questions we have thrown at her, couldn’t of asked for a better travel counsellor would 100% recommend to anyone.
Sent by Zoe Rigby
Bolton 06/03/2023
Love and trust Tracy’s service so much, have already referred several friends who are now regular customers enjoying her same professional and amazing service.
Sent by Emma Fahy
Worsley 27/02/2023
ABSOLUTELY INCREDIBLE!!
Can’t thank Tracy enough for a fantastic family trip to Iceland - we loved every second of it!
The attention to detail in the planning was absolutely outstanding and led to a total bucket list holiday being enjoyed by us all: Flyover Iceland, Blue Lagoon, Lava restaurant, Northern Lights cruise and an unforgettable Golden Circle tour by Superjeep & snowmobile - magical from start to finish.
Would 100% recommend a holiday booked by Tracy.
Sent by Lynne Mcphersob
Fraserburgh Aberdeenshire 27/02/2023
Tracy made the whole process stress free… the only trouble was picking one of the fab holiday she suggested! But the advice to help us decide was excellent!
Sent by Anita Hunt
Lytham 27/02/2023
Tracy is excellent she is efficient professional and a credit to the Travel Counsellors brand
Sent by Joni Stafford
Rossendale 27/02/2023
Tracy organised our honeymoon to Italy. From the very beginning, Tracy used her expertise to give us many choices of accommodation. She guided us through our selections and took care of everything. When we decided that we wanted to add a boat trip onto our holiday she arranged it all for us. She also helped us when we were in Italy, when we had a slight panic, and replied quickly to assist us. The whole experience was seamless and we would highly recommend her!
Sent by Kimberley Richmond
Biggar 27/02/2023
Tracy has been amazing, helped in every way possible. Gave us options and her advice. We would highly recommend her & wont think twice about using her again!!
Sent by Rachael Wareing
Rochdale 27/02/2023
I’ve recommended Tracy to a couple of friends already and wouldn’t hesitate to do it again. Really happy with the service we’ve received when booking our own holiday to Thailand.
Sent by Nicola Sullivan
Worsley 27/02/2023
Always friendly and efficient, listens to what I ask for. Would definitely recommend.
Sent by Diane Berg-Oliveira
Bury 27/02/2023
Very personal service with more choices.
Sent by Christine Ashworth
Bolton 27/02/2023
Tracy dealt with our booking in a calm and professional way. Even though it wasn’t that straight forward she stuck at it and championed our booking all the way through. Tracy is very personable and also very relatable which makes her a joy to deal with.
Sent by Nigel Bagguley
Whitefield 27/02/2023
Brilliant, quick service, just what we needed. It can get very confusing looking for a holiday but Tracy took all the stress away, thanks
Sent by Lynda Cartey
Harwood Bolton 27/02/2023
As a returning customer, Tracy has once again took the stress out of arranging a 10 people holiday with 2 different airports, transfers, different room selections, An absolute star. Will always recommend Tracy to anyone who is looking to book a holiday whatever size. 5 Star service every time. My definite 'Go to Girl' :)
Sent by Chloe Jones
CHORLEY 28/10/2022
Tracy is amazing! We use her for every holiday. We have 3 holidays booked with her for 2023. I would not use anyone else. Fabulous service
Sent by Carolyn Heatherington
Heywood , Manchester 24/10/2022
I like the peace of mind that I can contact Tracey without being in a long queue on the phone. We have booked with Tracey three times and her service has always been spot on. Thank you Tracey
Sent by Lorraine Ryan
Bolton 23/10/2022
Tracy is super helpful, gets back to you quickly and happy to suggest places and trips she thinks are relevant to your holiday! Would highly recommend!
Sent by Graham Lewis
Lake District 23/10/2022
Tracy has been amazing offering great expertise and knowledge and always willing to discuss options and alternatives so that I ended up with my perfect holiday
Sent by Amanda Drury
Holmfirth 23/10/2022
Tracy was so helpful. She gave us ideas of where to stay and what to do and we feel we have a dream holiday to look forward to!
Sent by Karen Wight
Crawford, Lanarkshire 23/10/2022
Tracy was very professional and knowledgeable, happy to answer any questions we had and was a great help in putting our holiday plans together.
Sent by Tara Ascroft
Whitefield 23/10/2022
Tracey has been very helpful and made booking our holiday really easy.
Sent by Ellen Davies-Kay
Cardiff 23/10/2022
Amazing!!
Sent by Donna Hardman
Bromley Cross, Bolton 23/10/2022
Tracy is a pleasure to deal with and always responds to any query. She is very knowledgeable and helpful.
Sent by Marc Hamburg
Whitefield , Manchestwer 23/10/2022
Always a pleasure to deal with Tracy who responds and sorts our every needs when it comes to booking and sorting all our holiday needs.
Sent by Wayne Griffin
Worcester 23/10/2022
In my opinion Tracy is first class I will always 100% recommend her services to anyone, she is extremely professional and delivers a first class service always and goes above and beyond
Sent by Susan Wells
Lostock, Bolton 23/10/2022
My score is 10 /10 for Tracy because we had the best experience booking through her we didn’t have to worry about anything.
Sent by Alisha Purdy
Whitefield, Manchester 23/10/2022
Tracey was fantastic deal start to finish! Would highly recommend!
Sent by John Considine
Bolton 23/10/2022
Very professional and very helpful. Nothing was too much trouble - changing dates, itinerary and excursions done swiftly and effectively. Tracy basically organised this bucket list holiday to suit our requirements. Fantastic service. Highly recommended.
Sent by Kim Considine
Bolton 17/03/2022
Utilising the knowledge and connections Tracy has made the whole process of finding and booking a suitable location and resort so much simpler. It took out all the guess work and anxiety I would totally recommend letting Tracy help with future plans.
Sent by Sarah Roscoe
LONDON 17/03/2022
Having recently booked a holiday with Tracy I was reminded of how amazing it is to have someone who understands your needs and is focused on finding exactly the right holiday for you. Cannot recommend highly enough!
Sent by Ben Preston
Sale Cheshire 17/03/2022
Simply Fabulous Tracy! Thanks for finding us such an amazing holiday and hotel with zero hassle and at an absolute bargain! The kids cant wait and even i'm counting down the days!
Sent by John & Albena Polson
Radcliffe 17/03/2022
Tracy was absolutely 1st class and was so helpful and knowledgeable. The deal she got us was amazing and we saved over £1500 by booking with her. If we had any questions or queries she always came back to us straight away. We will definitely recommend her to all our friends and family. Thanks for everything. John and Albena.
Sent by David Waite
Cheshire 12/03/2022
Tracy has been fabulous and , despite the issues of the last few years , has always remained enthusiastic , positive and hugely professional . Tracey is a real star and a brilliant advert to TC
Sent by Julie Heald
Wigan 10/02/2022
Helpful, informative and friendly
Sent by :Lynda Cartey
Harwood Bolton 10/02/2022
Tracy has been an absolute star, booking our family holiday (for 10 people) navigating arrivals from different airports, organising different accommodation to suit different needs, also organising transportation to and from our resort, something that looked like the impossible for me to start with, I would very highly recommend Tracy to all friends and other family to get in touch if looking to book. It was also endearing to support our local business. 10 /10 service
Sent by Lesley Woods
Radcliffe 10/02/2022
Already sharing your contacts Tracy!!
Sent by Andrew Whitaker
Weybridge Surrey 10/02/2022
Tracy has been great to work with. Very responsive to all our questions.
Sent by Vicki Sillett
Whitefield 17/01/2022
Very easy and stress free! Would highly recommend and will be using Tracy again Thank you!
Sent by Amanda Booth
Bolton 23/11/2021
Tracey is a very conscientious and helpful agent always tailoring to suit your holiday preferences and offering a super personal service.
Sent by Susan Ibbetson
Wigan, Lancashire 17/11/2021
Tracy has been so patient with me swopping and changing my itineraries, I have messaged her on her day off and she never complains. She has been so helpful and nothing is too much trouble for her. I would highly recommend her to anyone wanting to book a holiday x
Sent by Annette Glynn
Sale Cheshire 20/10/2021
Tracy was super helpful and organised and talked us through best options for our holiday!
Sent by Carolyne Heathrington
Manchester 20/10/2021
Great and friendly personal service. Thank you
Sent by Chloe Jones
Chorley , Lancashire 20/10/2021
Amazing service every time with Tracy
Sent by Susan Wells
Bolton 20/10/2021
Great personal service from Tracy nothing is too much trouble it doesn’t matter what time of day it is and you want to ask a question she is always there to sort it out. Amazing lady
Sent by Anita Hunt
LYTHAM ST. ANNES 30/09/2021
Excellent and very personal service
Sent by Amy Seymour
Radcliffe 27/09/2021
Tracy has been amazing with helping me plan our trip to Lapland from the initial enquiry to planning the best trip based on what I wanted from it for my family. She really understood what I was looking for and although this trip is still to go ahead after being cancelled due to covid pandemic she was on hand to answer any questions I had and made the rescheduling of the holiday as hassle free as possible. Thanks Tracy for everything your a star ??
Sent by Marc Hamburg
Whitefield, Manchester 21/09/2021
Very helpful and knowledgeable from start to finish - couldn’t do enough for us.
Sent by Sylvia Boucher
Bolton 27/07/2021
Tracy is always helpful and manages to find just what we are looking for each time.
Sent by Richard Oxley
Whitefield, Manchester 27/07/2021
Tracy is amazing, all of the holidays she has booked for us have been perfect and we don't book anything without her help now. There has been so many changes to sort with covid and other things but nothing has been too much trouble for her. Tracy has gone out of her way to know what we want from a holiday and we look forward to booking many more tips with her and TC.
Sent by John OHare
Manchester 12/07/2021
Amazing service, super efficient, very friendly and ultra professional. Highly recommend
Sent by David Waite
Stockport , Cheshire 12/07/2021
Magnificent level of service
Sent by Hilary Waterhouse
Manchester 09/12/2020
We booked our holiday with Tracy Horsfield from Travel Counsellors - I cannot speak highly enough about the service we received from Tracy. Initially she sourced a fabulous holiday for us at a great price. Then when Covid hit she was brilliant - keeping us informed every step of the way and arranging a full refund for us - she took the stress out of a highly stressful situation. We will definitely use Tracy again and have recommended her to our family and friends. Thank you.
Sent by Indu Anand
Bowden, Cheshire 08/12/2020
We have been served by Tracey Horsfield for over 2 years. She is super friendly and makes our holidays completely stress free. Highly recommend
Sent by Sarah Roscoe
London 08/12/2020
Tracy has been a total godsend this year - we had originally booked to go to Greece in August and she was a really invaluable source of advice and support when we were trying to decide how best to approach delaying our holiday. She also advised us fairly early on to ensure we covered ourselves with your travel insurance to prepare for any unforeseen eventualities and having that in place has really put our mind at rest. She is really responsive and what I think I appreciate the most is that it feels like she is genuinely invested in getting things right for us.
Sent by Kirsty Oxley
Whitefield, Manchester 08/12/2020
Highly recommend! Tracy was fantastic from start to finish. She made planning our trip to new york super enjoyable. Nothing was too much trouble and she made herself available to all our questions day and night. We wouldn't hesitate to book with Tracy and travel counsellors again.
Sent by Zoe Rigby
Bolton 08/12/2020
Thank you Tracy for putting together our New Year Maldives package. We always trust you to take care of all our holiday details and book with the peace of mind knowing it’s all been taken care of professionally and efficiently.
Sent by Derek Gibson
Radcliffe Manchester 08/12/2020
Although in the present climate it is not possible to review our holiday. Tracy has been in contact periodically with our options. We are still looking forward to going as and when it’s possible. The initial booking experience was excellent and straight forward. Unfortunately the itinerary is complicated due to international and internal flights and hotels. Hopefully we will be able to travel at Easter.
Sent by Amanda Booth
Worsley 08/12/2020
Tracy is a very personable and extremely helpful agent who puts a lot of effort and knowledge into finding the right destination for us. Unfortunately due to Covid our holidays have been minimal but watch this space for future. Thank you Tracey x
Sent by Jayne Askew
Huddersfield 08/12/2020
Tracy was courteous, helpful, reliable and honest. She listened to what we wanted and went out of her way to find it and include it in our itinery. Tracy was mindful of cost and our budget and discussed things before suggesting ideas/hotels etc. Tracy dealt with our cancellation well and returned most of our deposit quickly. the non refundable deposit was put towards our next holiday.
Sent by Hazel Brydon
Duns, Scottish Borders 08/12/2020
Tracy was so patient and helpful booking our second holiday with her for a large group
Sent by Ben Godfrey
Holmfirth, Huddersfield 08/12/2020
Perfectly tailored and honest advice. Great added value in the quick and efficient booking and administration. Can’t recommend highly enough.
Sent by Katy Minards
Liverpool 08/12/2020
Honeymoon - 5 star review - and we haven't even been yet!
Tracy has been amazing with helping us organise our honeymoon. She dealt with our indecision, Thomas Cook going out of business and then the COVID pandemic, resulting in us postponing our trip - quickly and always with a smile! She kept in touch with us all hours of the day and night and is always on hand to answer any questions. Postponing the wedding was stressful enough, it was amazing to know that the honeymoon was taken care of. I wouldn't hesitate to recommend TC, and Tracy in particular, to anyone!
Katy Minards
Sent by Catriona O'Donnell
Whitefield, Manchester 28/08/2020
Tracy booked my recent trip to wales. Not only did she book the accommodation for me and kept me informed about all the information I needed for the accommodation itself and answered any questions I had promptly, she also gave me lots of advice and info about the area and places to visit and eat and also things to do whilst there. Nothing was too much trouble and she made the trip a great one. Will definitely book Tracy again for any holidays home or abroad as it’s such a personal approach. Thank you
Sent by Julie Heald
Leigh, Lancashire 07/04/2020
‘Tracey put a great trip together for us for the Barcelona Grand Prix! Great hotel and flights and her advice on Grand Prix tickets saved us a fortune! Professional and friendly service and would highly recommend to anyone whether planning a mini break or exotic destination! Will definitely use again for future trips.’
Sent by Catherine Hume
Horwich 14/01/2020
Nothing was too much trouble and Tracey always replied promptly to any queries I had.
Sent by Katy Minards
Liverpool 04/12/2019
I would not hesitate to recommend Tracy. She has booked us not 1 but 2 honeymoons. After the collapse of Thomas Cook she was so helpful and arranged a full refund which allowed us to go back to the drawing board on our honeymoon plans. She was very patient with my constant back and forth and took all my concerns onboard and found us solutions. We are very pleased with the outcome and cannot wait for our honeymoon. Thank you Tracy!
Sent by Nikky Wiles
Cofton Hackett., Birmingham 27/11/2019
Tracy has been fantastic, totally understood my brief and couldn't do enough to make sure the holiday was tailored to our needs.
Sent by Neil Rider
Radcliffe, Manchester 19/11/2019
Having never heard of Travel Counsellors before meeting Tracy, I presented her with my idea of what I thought was a very tight and complicated multi centre holiday to Australia. Within a few days she had fine tuned it to perfection, including meeting up with other family members half way through the trip, and all within budget. Thanks Tracy.
Sent by Amanda Drury
Holmfirth, West Yorshire 07/11/2019
Great service, suggested a great trip and was very patient and accommodating with changes we needed. I would and have recommended Tracy!!
Sent by Simon Rogers
Huddersfield 28/10/2019
Fantastic service, listened to what we like then found the perfect place that ticks all the boxes.
Sent by Paula Barclay
Abington, Lanarkshire 17/10/2019
Tracy was fantastic... listened to what i wanted in my holiday and put me a package together all whilst being very supportive
Sent by Wayne Griffin
Worcester 08/10/2019
The service Tracy provides goes above and beyond, she is absolutely amazing and I would most definitely recommend her to anyone without hesitation.
Sent by Derek Gibson
Radcliffe, Manchester 11/09/2019
Tracy came recommended by my daughter. I found her very professional and nothing was too much trouble after we altered our plans a few times. I have already passed her business card on to friends and family.
Sent by Elizabeth Green
Blackburn, Scotland 30/07/2019
Used Tracy to book a city break for my son & his partner as a Christmas present as I don't travel myself I didn't know where to send them , Tracy was absolutely brilliant with her advice & she took care of everything will definitely be using Tracy again
Sent by Caroline Sherwin-Darby
Prestwich, Manchester 24/07/2019
Tracey took all the stress out of organising this as it’s awkward for me whilst at work. She was available at all times and even during the evening which was fabulous. All the documents were easy to understand and the app makes the whole process so much more streamlined, many thanks again.
Sent by Charlotte Beck
Bromley Cross, Bolton 24/07/2019
Absolutely wonderful I could not be happier with all of the help and have told everyone xx
Sent by Pauline Traetto
Watford, Hertfordshire 10/07/2019
Outstanding customer service, professional and personal thank you
Sent by Susan Wells
Lostock, Bolton 10/07/2019
I found the experience I had from Tracy to be very professional, knowledgeable attentive and friendly Tracy knew exactly what I wanted and arranged everything for me to have a great city break.I would definitely recommend and also arrange another holiday for me
Sent by Janet Lucas
County Antri, Northern Ireland 01/07/2019
Tracy organised a holiday to Ibiza for my husband and I in May. We stayed in Aguas De Ibiza, Santa Eulalia. The location and hotel were perfect for us and Tracy went over and above our expectations for service, value for money and knowledge. I would recommend Tracy 100% if you’re looking to book a tailor made holiday, city break or weekend away - very professional, knowledgeable and our holiday was priced very reasonably too. Little touches like boarding passes printed and sent to us, private transfers, I had to do nothing except tell Tracy were I wanted to go and when. 5 stars and I will be booking our future holidays with Tracy.
Sent by Emma Godfrey
Holmfirth< West Yorkshire 01/07/2019
Tracy never fails to impress us with her service. She is passionate, knowledge and incredibly efficient. We have already recommended her to friends and family and will continue to do so.
Sent by Anita Hunt
Lytham, Lancashire 28/05/2019
Looking forward to a great holiday Tracy has been very professional, personable and efficient.
Sent by Evan Boucher
Bromley Cross, Bolton 28/05/2019
We wanted a holiday in Rome and Sorrento and asked Tracy to arrange a package within our budget. Tracy was extremely helpful in advising us on different options for hotels in terms of location and facilities. We were able to choose two very suitable hotels from the options and Tracy arranged all the aspects of flights, transfers and travel arrangements in Italy. It all went like clockwork and we thoroughly enjoyed a stress free holiday knowing that everything was in place. Tracy has also been extremely helpful in helping to retrieve a mobile phone left in the car taking us to Naples Airport.
Overall, we found Tracy to always be friendly, approachable, thorough and committed to meeting our holiday requirements within our budget.
Sent by Hannah Dobson
Surrey 14/05/2019
Tracy organized a holiday at Easter for us to Bangkok then on to Koh Samui. It is difficult to find the right words to express what an utterly amazing holiday this was for myself, my husband and our three kiddies. Tracy selected perfect hotels for what we wanted, even getting us a pretty amazing 2 bed hotel villa overlooking the Gulf of Thailand in Koh Samui. Tracy also advised us on the best dates to see famous events such as Songkran! Tracy booked restaurants for us and trips to some pretty amazing sights such as the floating markets. The memories from this holiday will live with us and our children forever. How many times in your life will you get to pet and feed a real-life elephant, or boat alongside rare pink dolphins! Tracy literally did everything for us right down to checking us onto each flight and emailing boarding passes to each hotel. Tracy Horsfield, you are our holiday booking legend. We cannot express how grateful we are to you for everything you did for our trip to Thailand. We will forever use you to book every holiday we ever have going forward.
Sent by Steve Mcgowan
Conwy Wales 15/04/2019
Tracy, Thanks for organising a great holiday for me and Elaine in Playa Blanca in Lanzarote. Great resort- Great complex - Lovely apartment - Had an Awesome week. All the travel arrangements went like clockwork. Great Job. Steve.
Sent by Janet Lucas
County Antri, Northern Ireland 14/03/2019
Tracy has been amazing from start to finish. So knowledgeable and helpful and we would recommend Tracy to anyone looking for a holiday. Can’t wait for our holiday and will definitely contact Tracy for any further holidays.
Sent by Mairi Mcquid
Symington, Lanarkshire 05/03/2019
I didn’t realise you catered for small breaks in the UK as well as exotic holidays around the world. The service therefore I received from you Tracy was first class and as well as using you again for our numerous small holidays in the UK I will recommend you to my friends and family. Thank you for all your help and we are now really looking forward to our wee break at Ambleside.
Sent by Richard Oxley
Manchester 05/03/2019
Tracy sorted out a bucket list trip for us for later this year. She made the whole process really easy and got us great value for money. We can’t wait to go and would definitely recommend booking your trips with Tracy.
Sent by Kirsty Obrien
Lytham, Lancashire 05/03/2019
Tracy is not only professional and knowledgeable, she is a true ‘people person’ she will ensure you feel comfortable when booking a well deserved break. Why wouldn’t I recommend her? She’s fabulous!
Sent by Karen Bedingfield
Radcliffe, Manchestter 05/03/2019
Excellent service, excellent prices
Sent by Donna Hardman
Bolton 04/03/2019
Pleasure to deal with every step of the way
Sent by Katie Kay
Manchester 04/03/2019
Tracy was fantastic to deal with! She was really helpful with no pressure. I am extremely confident that my holiday is taken care of from start to finish.Will definitely be booking with her again
Sent by Zoe Rigby
Manchester 04/03/2019
Tracy was extremely, helpful and hard working offering lots of different quotes and options until we arrived at our perfect holiday.
Sent by Laurie Griffin
Worcester 04/03/2019
Tracy has the absolute patience of a saint, she is relentless in her search and committed to getting it right for you, I can’t say how many times I went back saying it’s not quite right, could you change dates etc....and she did every time; I wouldn’t hesitate in recommending her or in using her again, 11/10 if that’s possible!
Sent by Joe Brookes
Bolton 04/03/2019
Tracy was fantastic!
Sent by Steve Mcgowan
Conwy 04/03/2019
An excellent service
Sent by Beverely Herman
Manchester 04/03/2019
Tracy was so professional friendly with a personal approach, nothing was too much trouble for her. Tracy gave me ideas I had not even thought of all within my budget. I can’t thank her enough and will definitely be recommending her to all my family and friends.
Sent by Kirsty Oxley
Manchester 04/03/2019
Tracy was so helpful, resourceful and friendly throughout our booking. Nothing was too much trouble. I would highly recommend Tracy and Travel Counsellors.