Based In Swanland

Vicky D'Arcy

Available for new enquiries

It's Nice To Meet You

My name is Vicky D’Arcy, I live in Swanland, East Yorkshire with my husband and two teenage boys.

I have a wealth of experience in service industries, starting in the travel industry in 1991 on the high street as a travel agent, selling holidays. I progressed to Branch Manager and Area Sales Manager across Humberside (as it was then!). In that time I was lucky enough to experience Caribbean cruises, USA breaks, safaris, city breaks and skiing holidays.

We moved to Australia and lived there for 9 years, so I have good ‘down under’ knowledge including Sydney, Melbourne, Brisbane and Cairns and have travelled in the Far East. I will never forget amazing experiences like diving on the Great Barrier Reef, climbing the Sydney harbour bridge, sinking my toes into the sand on Bondi beach or even Toad racing in far north Queensland!

I have been back in the UK 17 years now and have visited many popular European destinations with the Greek, Italian and Balearic Islands real favourites! I have also been to the United Arab Emirates enjoying a long weekend in the sun in Abu Dhabi, visited New York, Boston and then Mexico to experience the 'all-inclusive' resorts. This year I have been to some new destinations for me, Ikos Andalusia in Spain, Funchal in Madeira and then I have just been on a 7-Night Amalfi & Dalmation cruise getting to see Amalfi Coast, Montenegro and Croatia.

I am lucky to be doing what I love, researching and booking your holidays, flights and adventures! I understand that every trip is unique and I have the flexibility to plan and book every little detail to suit you. I also have access to a world-wide network of travel counsellors across the globe to help me find the perfect solution for your travel plans. Using me as your personal travel professional ensures all your arrangements are in safe hands.

So whether you are thinking of your beach and sunshine family holiday, city break, round the world, once in a lifetime trip, cruise or skiing holiday, I will certainly be able to help.

I know how busy life is and give you the flexibility to either speak, message or email me at a time to suit you so that you don’t have to leave your office or home to book your next trip.

I look forward to hearing from you

Vicky

signature

Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

Find me on social

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Abu Dhabi - Winter Sun

18 March 2019

I was recently extremely lucky to be able to visit Abu Dhabi for a long weekend, to experience the amazing city and stay at the elegant Emirates Palace Hotel. For a long weekend and some winter sun I can highly recommend the jewel of the UAE. We flew with Etihad direct out of Manchester. In economy, you can pick up flights very reasonably and get there in just over 6 hours! When you compare the prices and flight duration with the Canaries for some winter sun, it is well worth considering as an alternative. Abu Dhabi has the most beautiful beach, turquoise waters and lovely sunny days! The skyscrapers are some of the tallest and architecturally pleasing in the world. They make a stunning skyline. You can enjoy the Emirati cuisine, sightseeing, loads of adventure on Yas Island and amazing shopping malls! On the flight, out I was really impressed with the service, space and entertainment in the economy cabin. We were lucky enough to be in business class on the return flight. It was fantastic. It started with the check-in experience, then the Etihad Business Class Lounge and then the flight itself. The space was great with a seat that converts to a flat bed at the touch of a button. The service, drinks, food and entertainment were all fantastic! I had booked a private taxi transfer to pick us up at Abu Dhabi airport, through Holiday Taxis and they were easy to locate, and we were at the hotel in the city in just over 30 minutes! There is a very long line of airport taxis you can jump in easily enough if you don’t want to pre-book a transfer but, I prefer to know someone is there waiting, especially after a night flight. What can I say about the elegant Emirates Palace Hotel? It is a Kempinski hotel, 5-star Arabian luxury, located in the heart of the city. I would describe it as GRAND as its 1 km wide from one side of the hotel to the other. The private beach is beautiful, clean with white sand and they have their own private marina. The facilities in the hotel are second to none, pools for families or for adults, so many restaurant and bar options and a luxury spa. The rooms are huge, we stayed in a Diamond sea view room, the bed was the largest I have even seen and the view out of this world! The best part of the Emirates Palace though is the service and small touches that make the difference from other 5-star hotels. Where ever you stay in Abu Dhabi you can go and visit Emirates Palace and have a famous gold cappuccino. On our second day, we got a city taxi (which are easy and reasonably priced in Abu Dhabi) from the hotel to Yas Island, which costs around £20 one way. For families, the Ferrari World Abu Dhabi is a must. It is the world’s largest indoor theme park and has the fastest roller coaster in the world, which my husband went on without me! I don’t do roller coasters! Whilst you are on Yas Island the Yas Mall is worth a visit with over 400 stores - shopping heaven! In the evening, we went back to Abu Dhabi and went up the amazing Etihad Towers to have a cocktail in the famous Ray’s Bar on level 62 with the most stunning views of the city. Then we found a fabulous Indian restaurant in downtown Abu Dhabi. On our last full day, we visited the Sheikh Zayed Grand Mosque which is the largest Mosque in the UAE. The design is spectacular!! White marble and huge chandeliers in the vast prayer rooms. Things to note, its free to visit, free to park, women must follow a dress code, however whatever you put on you can get an Abaya dress to cover you for free once you get there. We then jumped in a taxi to go to Saadiyat Island for our last evening and had sundowner drinks at the cool Buddha Bar Beach Club watching the sunset and taking full advantage of happy hour drinks from 5pm-7pm. We then ate a fabulous Thai Meal at Sontaya restaurant. Both are part of the St Regis Hotel Saadiyat Island. I would recommend if you are looking for a pure beach holiday then staying on Saadiyat Island is the way to go. They have fantastic hotels, some all-inclusive and half board options which are worth considering, as eating out and drinks in hotel restaurants are expensive! Other things to do that we didn’t fit in: 1.Visit the Presidential Palace which literally opened for visitors for the first time on our last night. You can see an amazing moving light show on the building every evening. 2. If you like adventure you can do a desert safari, with an authentic Emirati dinner in the desert and even stay overnight if you choose to! 3. Visit Dubai for the day or the evening, only 1hr 40 minutes in a car Tip and hints: 1. Even though it is a warm 22-25 degrees in March you will need a jacket in the evening, as soon as the sun goes down it does get chilly. 2. Taxis are so easy and affordable, use city taxis rather than hotels own taxi services, however they do not take cards in the taxis as payment so have some cash with you. 3. Take advantage of the happy hours in most hotel restaurants and bars, from 4-6 or 5-7 as alcoholic drinks are expensive. £12 for a beer and wine can be even more! 4. Don’t be afraid to try a local restaurant in town. We ate an excellent Indian meal and it cost us £25 for two people. This was a non-licensed restaurant as most local restaurants are. The restaurants with licenses are mainly those attached to hotels. 5. I would recommend 3-5 nights as a perfect duration to be able to see and experience the best of Abu Dhabi. Give me a call or email for more advice and ideas of where to stay in Abu Dhabi, I could chat about it all day!

Family Fun in New York & Mexico!

13 September 2018

This year as a family we decided to do a twin centre holiday where we could have a few days of action then flop on the sunbed and relax by a pool for a week. We picked New York and Mexico as the perfect combination! We flew with Virgin (economy classic, so got to choose our seats when we booked) to New York and stayed in the Park South Hotel, a lovely boutique hotel, which is in the trendy NOMAD (North of Madison Square gardens) neighbourhood and a great midtown Manhattan location to see everything from. The hotel room was great for a family of four, with two decent sized double beds and a large bathroom. The best points about this hotel were the coffee at their coffee shop called Covina in the morning on your way out, the restaurant downstairs also Covina (amazing meal, pricey but worth it on our last night) and the rooftop bar (called ROOF) with amazing cocktails, food and views! Only open in summer months of course. What we did in New York and my highlights: • Ferry to Staten island is completely free and you do not need to book. You see the Statue of Liberty and Manhattan and have a lovely ferry ride which helped us get the scale of it all • 911 memorial/museum and ground Zero. It’s incredible what they have done in the time and what the city went through, a very emotional morning! • Top of the Rock (Rockefeller building). We booked a ticket on a New York Explorer pass before we left the UK. Amazing views of the city and you can see Empire State Building from there • Central Park on bikes (it’s easy to hire them just outside the park). It is 7 miles round the whole park so doing it on bikes means you can see more, a great Sunday morning activity! • The RIDE, an unusual bus trip going around the city. Get on at Times Square. It’s very American and a little cheesy, but we loved it! We booked it on the Explorer pass in the UK • Shopping, my boys loved Nike in Soho and Adidas and Macys! • Street Basketball at the CAGE on West Fourth St courts. My son loves basketball, and this was an authentic New York way to see real Basketball, completely free to go and watch and they have games most days. After an exhausting but brilliant four days we flew with Delta to Cancun (only 3.5-hour flight, great service from Delta) and as we had been in New York we were already in the time zone so once we were in Mexico we were used to it. We stayed on the Riviera Maya at Now Sapphire near Puerto Morelos, all-inclusive in a Preferred Club Junior Suite Tropical view. The room was huge and the bathroom was massive. With a family of four it worked brilliantly, a lovely balcony and brilliant air-con! The preferred club gave us the better mini bar, access to the preferred club lounge anytime for food and drinks and computers etc. and access to the Preferred club pool (which is adults only, so be aware of that). The resort is fairly small compared to a lot of others in that area, just right for us, with plenty of choice of restaurants – six a la carte plus a buffet and a 24-hour coffee shop. What I liked is you do not need reservations for any restaurant except the Teppanyaki tables! We never had to wait more than 10 minutes for a table! The main pool is huge, with a swim up-bar, this does get loud in an afternoon with music and the entertainment team but not all day and it’s loads of fun for the kids. The activities were there all day if you wanted them, archery, beach volleyball, football, tennis, salsa making lessons, shows - the list goes on. Whilst in Mexico we also got the opportunity to visit the Grand at Moon Palace and I did a full tour of the resort and spend the full day there and GRAND is the word. With amazing restaurants, bars, activities and pools, I can honestly say I have never been to such a huge and amazing resort. I have had many customers go there this year and they have all loved it. I could tell you so much about it, please contact me to talk about it in more detail! We also did a day trip to Cenotes Zapote Eco Park, where we did zip wires through the jungle, then swam in the amazing natural sink holes. The sink holes have crystal clear water (a little cold though) where you can jump in or dive from low of high platforms, and zip line into the water. A great trip for kids! I could go on and on about this holiday but hopefully this has wetted your appetite a little, so please give me a call to talk about either of the destinations.

Azamara Club Cruises

05 February 2018

We’ve just got home from our sixth Azamara Cruise - and Vicky has booked our next two with them. Azamara is a small cruise line which currently has two ships - Azamara Journey and Azamara Quest, with a third, the Azamara Pursuit due to start cruising in August 2018. Why do we love Azamara so much? It’s a mixture of factors. They are small ships - 690 passengers. That means no queuing to get on and off at ports and no fighting to get on a tender to go ashore when the ship’s anchored. The service onboard is terrific, as you would expect with 390 crew members, but over and above that it’s always service with a smile. Bartenders and waiters get to know our choices very quickly. Food onboard is first class whether eating in Windows buffet or the main dining room, Discoveries. All drinks and tips are included too, which means we don’t have to worry about our spending on the ship. We’ve been to some wonderful destinations with Azamara - Europe, the Middle East, Asia and Central America. Azamara specialises in what they call ‘destination immersion’. That means that they may stay for two days in a port, or stay docked until late in the evening, giving us time to do longer tours. For example, on a recent cruise from Athens to Dubai the ship docked at Safaga in Egypt for two days, which meant we were able to fulfil a lifetime ambition by taking a two-day tour to Luxor and the Valley of the Kings.” Written by one of my 'Azamara super-fan customers'

Which Cruise is right for you?

13 September 2017

You may be thinking of taking a cruise for the first time or indeed be an experienced cruiser that is thinking about trying another line, hopefully the below guide will give you a small insight as to what each cruise line has got to offer and of course you can always call me for more advice. P&O Cruises P&O cruises have 7 ships in their fleet: the newest being their flagship Britannia. They are known for offering guests Strictly Come Dancing at Sea and for their celebrity chef Food Heroes on-board ships. They offer the most cruises out of Southampton, including lots of mini cruises and world cruises that depart in January You would like P&O if: • You like home comforts such as tea and coffee making facilities in your cabin and a “British” feel. • You wanted an adult only cruise - 2 ships are for adults only - Arcadia and Oriana • You want to take the family then try Aurora, Oceana, Ventura and Britannia Royal Caribbean Cruises Royal Caribbean have 25 Ships in their fleet and they range from small to super-size!! Their largest ship Harmony of the Seas can take up to 5,400 passengers but don’t let this put you off, the ships may be big but there is plenty of space on board and with things like Sky Diving, Bumper Cars, Surfing, Rock Climbing, Ice Skating and a full-size carousel on board some of their ships there is plenty to do. Independence of The Seas is about to have a multimillion pound makeover that will include the first Trampoline Park at Sea! You would like Royal Caribbean if: • You are a family (the kids and teens clubs are amazing) • You want a more relaxed atmosphere on board • You like West End Show Productions and great entertainment • You are a first-time cruiser as there are lots of different ships, you will find one that suits you Cunard Cruises Cunard are very much a traditional cruise line, I would say more liners than cruise ships, kind of along the lines of Titanic. There are 3 ships, one being the Queen Mary which was built specifically to do a Transatlantic Sailing (Southampton to New York) This particular ship is the only one I am aware of that also has its own deck for dogs, with kennels, a full time “doggy” butler. As well as the Transatlantic Cunard also operate world cruises in January, mini cruises and sailings from Southampton throughout the year You would like Cunard Cruises if: • You like formality and tradition • You like exceptional service • You like to dress up of an evening • You can’t bear to be parted from your furry friend whilst on holiday MSC Cruises MSC Cruises have 16 ships in their fleet, they sail mostly in the Med, The Caribbean, Dubai, Northern Europe and South America. Like Royal Caribbean the majority of these ships are big ones but with lots to do on board including water slides and a bowling alley. MSC are a little different, being Mediterranean you will find that the food, entertainment etc reflects that, however they do have a ship called Magnifica which is sailing from Southampton next year to Northern Europe and this ship will have a more British feel, with Tea & Coffee making facilities in the cabins, British Comedians and more British inspired food. You would like MSC Cruises if: • You have a family with children (kid’s prices are normally very good with MSC) • You want to mix with lots of different nationalities • You want to visit lots of ports • You are price conscious (MSC are very competitively priced) • You drink – MSC have one of the best priced drinks packages at sea! Norwegian Cruise Line NCL have 11 ships in their fleet and sail almost world-wide, Australia, Hawaii, South America, Alaska, Canada, Caribbean, Asia and of course in Europe. On NCL there are no set dinner times, no dress codes you do as you wish when you wish. Great entertainment on board including shows, comedy clubs, Ice bars, bowling alleys, water slides, kid’s clubs. Prices include all drinks and Tips, NCL were also the first cruise line to build cabins specifically designed for solo travellers, cruise lines are notorious for charging high single supplements but on a few of the NCL ships they have Studio Cabins that are very affordable. You would like NCL if: • You are a solo cruiser • You are a couple or travelling with a group • You prefer a relaxed informal style of cruise • You are a family (lots for everyone to do) • You like to budget all your costs prior to your holiday (tips/drinks already included) Celebrity Cruise Line Celebrity are what I would put as a 4* type of a Cruise ship, a bit classier than Royal Caribbean but not as formal or traditional as Cunard, they have speciality restaurants on board, Martini bars, Wine bars, even on some ships a lawn club with real grass where you can have a picnic. In my opinion although they do cater for families and have kids/teen clubs there are no so many things on board for kids to do but for couples or groups of friends they are brilliant and have some amazing itineraries. As well as Europe Celebrity cruise to lots of different places including Antarctica, The Galapagos, India, South Pacific, Hawaii, Australia & New Zealand, Caribbean Asia, Alaska to name but a few. You may have seen in the news about their newest ship which will sail from 2018 called The Edge, the design is like nothing you have seen before and will be a real game changer for cruising. You would like Celebrity if: • You are a couple or travelling with a group of friends • You like to eat out in different restaurants • You want to cruise to different destinations Fred. Olsen Cruise Lines Fred Olsen are a family run cruise line that have 4 ships, these ships are much smaller than other cruise lines and generally appeal to the older market. They are well known for their friendliness and levels of service. They sail from lots of ports in the UK including, Dover, Harwich, Tilbury, Liverpool, Newcastle, Southampton and Edinburgh and sail all over the world including Europe, The Amazon, Indian Ocean, South Africa, Norwegian Fjords, The British Isles and many more. Each evening on most cruises there are hosted dance events, so great if you are into Ballroom Dancing etc, there is entertainment and lots of guest speakers and lectures throughout the cruise, because the ships are smaller you do feel like you are getting a more personal service, however if you are looking for lots of activities or to party all night then this wouldn’t be the cruise line for you. You would like Fred Olsen if: • You are of an older generation • You like good service and a very friendly ship • You like to visit smaller ports of call (because the ships are smaller they can access places that the big ships can’t)

Corfu Family Holiday

13 September 2017

We went as a party of 9 to Corfu this summer, two families with children ranging from 7 to 14. This was our 5th time to the Greek Islands, having previously visited many islands including, Rhodes, Crete, and Corfu. Corfu is the second largest of the Ionian Islands and you can fly from the UK from most airports including regional ones. The flight is only just over 3 hours and the airport in Corfu is fairly small and easy to navigate, it only took us 15 minutes to collect luggage and be in our taxi on the way to our apartment. We stayed on the east coast, between Gouvia and Kontokali Bay and only around 20kms from Corfu town. The journey from the airport is so easy, takes around 15 minutes and you are at your apartment and in the pool, perfect for families! Gouvia has an upmarket marina and restaurants and very traditional Greek tavernas. The beach is typical of Corfu, shingle and pebble beach which shelves gently into the sea, with plenty of water sports including banana boats and jet-skis. We have always stayed in a lovely place called Spiti Prifti, owned by the Prifti family and ran by Eleni who can’t do enough for you, they are great apartments with a brilliant pool and bar/restaurant for families and couples. There are also some fantastic hotels in Gouvia and Kontokali Bay to consider. From Gouvia you can jump on the bus and take a short 15-minute ride to Corfu Town for a night out or afternoon site seeing. I really have had some of the best meals I have ever eaten in Corfu Town, can highly recommend visiting. Corfu Town is the capital and the main port, the best viewpoint is from the Old Fortress, from there you can see the whole city and the coast and mountains and mainland Greece. Along with doing water sports at Dassia and ‘Total Wipeout’ at Ipsos, we also splashed out this year on a private day trip with ‘Corfu Speed Boats’ (Gerekos Speed Boats) which is worth the money. They can take you anywhere that you can get to in one day, we went to some amazing caves and great spots for snorkeling and diving and then had a lovely lunch at Agni Bay on the North-East Coast at Toula’s Seafood restaurant Simply gorgeous food in a gorgeous spot!

Australian Adventure

05 April 2017

Australian Adventure I spent an amazing 9 years living in Australia, and was lucky enough to live, work and holiday in various places including Sydney, Melbourne, Newcastle (NSW), Cairns and the Whitsunday Islands. I have even been on a skiing holiday in Australia in ‘Bright’ ski fields, high up in the mountains in Victoria in the winter! So, you really can experience a diverse range of holidays in one country. If you are thinking of a trip ‘down under’ then there are some tips and things to consider especially when planning where to visit and essential things to do and see! Whether you are looking to spend 2-3 weeks or longer in Australia I would pick 2 or 3 cities to visit as a minimum with Sydney, Melbourne and Brisbane the obvious ones if you want to stay on the east coast of the country. Or Perth, Alice Springs and Ayers Rock essential if you are doing the West and North. Internal flights are affordable and easy to get from one city and state to another. Sydney is a thriving, busy, modern city with so many amazing tourist sights to see including the Opera House, climbing the Harbour bridge and going to the fish markets near Pyrmont. I would definitely do the Coogee to Bondi coastal walk, stop at a coffee shop overlooking the beach for a flat white, then have a cocktail at the Bondi Icebergs bar at the end. A perfect way to spend a Saturday afternoon. If you are in Sydney over New Year then a good tip to be able to see the fireworks over the harbour bridge is by going to Balmain, it is a brilliant vantage point where everyone sets up from late afternoon with picnics, BBQ’s, cricket games, music and drink and at midnight the fireworks are outstanding, great atmosphere! Melbourne in contrast is much more laid back and has seasons (all 4 in one day sometimes, so be prepared!). You can spend a good day in the city shopping, then enjoy the bars and restaurants in St. Kilda and Port Melbourne in the evening, all easily accessible with Melbourne’s tram network! I also loved visiting the Far North Queensland for the great barrier reef trips and Whitsunday Islands, this is one of the most popular places Australians holiday! We have stayed at a couple of fantastic resorts for a relaxing holiday north of Cairns in Port Douglas that I can highly recommend. One of them is called Thala Beach Lodge, excellent accommodation and amazing food, also ’Treetops’ hotel is a good alternative. You will definately get to see plenty of Australian wildlife on your balcony in a morning. If you are thinking of a trip to Australia or Tasmania but you don’t know where to start then I would be happy to help and answer any questions, including recommending a suitable itinerary to fit with what you are looking to do, I have so many more things to tell you…..

Venice weekender

08 March 2017

I have recently had a lovely child-free weekend with my husband in Venice. We picked an Italian city as we both love coffee, Italian food and wine! And it is so easy and quick to travel from Leeds Bradford airport in the North. When we arrived at Marco Polo airport it was only a short walk to the dock to meet our lovely Italian driver and our private water taxi. I would highly recommend this service as a transfer, you arrive in style, well worth paying for. We stayed at the Ai Mori D’Oriente Hotel which is in a great location, in the Cannaregio quarter. It is only a short walk to the busy areas including the Grand Canal and Rialto bridge however far enough away to be a little quieter and more chilled out in the evenings. The water taxi dropped us straight outside the hotel door and the staff came out immediately to get our luggage, brilliant service! The hotel is quite traditional with a hint of luxury and the service from the reception staff is brilliant, they are knowledgeable and helped with ideas for trips and restaurants including booking us on the Murano Glass Tour on Murano island (well worth doing)! We had an amazing three days seeing the sights including having a Bellini in the famous ‘Harry's Bar’, a Gondola ride round the smaller canals and visiting the Saturday morning ‘Rialto markets’. Venice is known for its amazing food and you can go from one small café/bar to another eating the famous ‘Cicchette’ (small plates of food) with a glass of Prosecco, Italians do this all day long! I could talk about it all day so please feel free to call me or email to chat further about it.

My customer stories

Sent by R Kellock

A quick, friendly and very efficient journey in getting an Italian holiday sorted for this summer. Vicky was very perceptive and put a fabulous itinerary together, which we are very much looking forward to.

Sent by Mrs Brown

Vicky is incredibly efficient and follows the brief so well, usually ads a couple of interesting additions to provide a selection of perfect fit holidays. We always feel comfortable and secure using Vicky to supply our special memories.

Sent by L Evans

Extremely easy to deal with and goes to the nth degree to ensure all options have been explored.

Sent by J Parkinson

We would always contact Vicky for a quote. She is very competitive and is always extremely efficient. Have recommended her to many friends.

Sent by Scott Knight

I recently had the pleasure of working with Vicky at Travel Counsellors to book our dream holiday to New York, and I can't recommend her enough. From the very beginning, she showed outstanding customer service and gave us some great recommendations and advice about the city. Throughout our booking experience she was incredibly responsive to any questions we had. Her attention to detail was evident in every aspect of our holiday, from the choice of accommodation to the flight route and travel time. Overall, our experience in New York was unforgettable, and it wouldn't have been possible without the exceptional service from Vicky. We highly recommend her and travel Counsellors to anyone looking to plan a memorable getaway!

Sent by S Dutton

Superb speedy service throughout, great advice, highly recommended, thank you.

Sent by Simon Treweek

Vickys customer service always goes over and above while being professional, polite & very patient. Highly recommended professional Travel Counsellor .

Sent by J Frearson

Vicky is quick to respond and make things happen, always provides a good range of options suited to needs and budget. Makes booking and travelling very easy.

Sent by C Dunnachie

Vicky was very quick with responding to me and I managed to have a detailed phone call the same day telling her exactly what I hoped for my trip. She was very knowledgable and sent over the perfect trip to us very quickly. We have been super impressed with the service offered to us.

Sent by K Stephenson

Vicky is nothing but helpful! And I just love the personal touches she adds to make the holiday extra special!

Sent by Steph & Rob Welsh

As people who haven’t ever left Europe, we always dreamed of exploring the USA. Vicky was recommended to me by a friend and I honestly cannot fault the service and care we have received from planning the holiday all the way through to getting home. Vicky not only has endless knowledge on travel, but she knows how to read people and make the best choices. After discussions and guidance from Vicky we decided on Las Vegas, LA and then New York for our itinerary. The hotels/locations suited us absolutely perfectly! A multi destination holiday can get stressful, but Vicky kept in touch and was contactable throughout the full trip, ensuring we were checked in for flights and had all our info making it a smooth process. She also was very open and honest, making sure that before we committed to the booking we had all the information regarding tax/resort fees etc and how things generally work in the USA. We did unfortunately have a bad experience coming home with Virgin Atlantic after an 8 hour delay on our flight followed by a cancellation and poor treatment from the ground staff at JFK airport. I contacted Vicky and she was straight onto it, advising us what to do at the airport and working with her team to get us all the info. She promptly came back with updates and booked us on an alternative flight home. Not only that, but she dealt with the cancellation and refund process etc with Virgin which took a lot of stress of us. Without Vicky in that situation, the experience would have been so much worse and we are so grateful. This really was the trip of a lifetime and a dream come true, from beginning to end we have been looked after and had the best possible service/advice/care/organisation. I cannot stress enough how grateful we are. Any future holidays we plan will now be booked with Vicky. We have 100% trust and know that wherever we go next will be amazing. I cannot recommend enough! Thank you so so much to Vicky for everything!!

Sent by S Treweek

Vicky is always polite, professional and very knowledgable when I’ve booked various holidays directly through her. I have recommended her travel services to friends and family on lots of occasions.

Sent by W Chapman

Excellent, efficient and fast response to email queries - even outside of the 'normal' working day and week. Put together a great itinerary for our trip which Vicky was happy to change a number of times until we were happy. Would definitely recommend. Thankyou.

Sent by A Langworthy

What an amazing holiday you helped us to plan. It was brilliant!! The Little Governor’s camp in Masai Mara was the perfect choice. It was so personal and the staff were so friendly, we were treated as if we were their only guests. The game drives were wonderful with picnic breakfasts or lunch to make the most of the day. The grass was long due to the rain they’d had but they travelled further to ensure we saw plenty of game. The tents were really lovely with early morning coffees and hot water bottles in your bed when you returned after the delicious dinner. Vilamendhoo Island and spa was a perfect choice after a tiring few days. You recommended the side of the island with the best snorkelling and great location for the restaurants and bar. The food was excellent and the Asian Wok restaurant was exceptional. The jacuzzi adult only villa was another great recommendation as the beach was right outside your villa and it felt more sheltered. From our first phone call to discuss holiday options you have been efficient, organised and reliable in answering all our questions and making the holiday run smoothly. Thank you. We are already discussing where we might to go next and will definitely ring you when we do! Thanks Vicky, Angus and Angela.

Sent by N Crawford & Family

I just had to e-mail to express my appreciation for the amazing service you provided me to select the best Disney holiday and our first cruise. I can’t imagine ever going back into a travel shop as the service you provide is not only professional but so handy. I feel such a valid customer and no request is too much trouble. It’s like talking to a friend. For someone to set an alarm to get up to book our Disney part of the holiday when it went live in America so we got our meal deal was absolutely above and beyond! Thank you for your expert knowledge that provided us with a plan ( I would never have thought of) for our last day. I recommend you to anyone who wants a personal service from the comfort of your own home. From idea to booking your communication is outstanding. I look forward to booking our next adventure with you Thank you Mrs Crawford and family xx

Sent by C English

Vicky is excellent and provides a first class personable service, nothing is too much trouble.

Sent by Graham Roulstone

Excellent advice, service and support. Already recommended to several friends.

Sent by Becky Smart

Vicky is fantastic - quick, friendly and knowledgeable. I recommend her to everyone who talks to me about booking holidays!

Sent by Don Knibb

I don't normally score 10/10 but Vicki was brilliant - quick, efficient, knowledgeable and effortlessly took account of my personal needs. Thank you and well done!

Sent by Dan Crowder

Vicky came highly recommended to us by a mutual friend. We approached Vicky with a budget and dates, but with no any idea of where we'd like to adventure to. The world was our oyster but we couldn't pin down where to spend our summer break. We needed help and that's where Vicky stepped in, and excelled. Vicky listened to our wants very carefully and presented us with a handful of varied destinations for us to consider, from Mauritius to Greece. Her advice was invaluable and, as we honed our choices, she went on to bespoke the experience further by tweaking every detail until the perfect holiday was crafted. We felt really happy and comfortable working with Vicky on this. No request too small. No question too insignificant. The entire process was smooth and stress free. We wouldn't hesitate recommending Vicky at Travel Counsellors to anyone. If you need help organising a holiday look no further, get in touch with Vicky now! Dan & Joe, London

Sent by Philippa Ferguson

Vicky is very professional, has inspired us to book amazing places we hadn't previously thought about and is super helpful with all our requests (even last minute changes). Her understanding of what we like, coupled with her detailed knowledge of the countries we choose, give us the opportunity to explore the things that suit us as a family and means we really get the most out of our holidays. We now use Vicky to book all our holidays, not just the complex multi stop trips. I already recommend Vicky to my family, friends and colleagues.

Sent by K Cole

Vicky was amazing from start to finish. Having not been abroad in 11 years I did not have a clue on what to do where to go etc. Vicky helped and advised at every step of the way and we can't wait for our first holiday abroad as a family in 2024.

Sent by A Langworthy

Vicky D’Arcy has been brilliant. From the first phone call to discuss options she was knowledgeable and really listened to what suited us as a couple. She answered all my queries and sent relevant links whilst never being over pushy for us to commit and book. We would definitely contact her again for future holidays and will recommend her to friends too.

Sent by D Rose

Superb service quick and efficient. Very friendly and knowledgeable

Sent by B Allinson

Vicky us helpful, extremely knowledgeable and a pleasure to deal with. I would highly recommend her to anyone looking to plan a holiday

Sent by David Sykes

Vicky is always a pleasure to deal with, and can be trusted to find great solutions for our holidays

Sent by T Burden

Vicky was very helpful and knowledgeable in presenting our options prior to booking, and made the booking process very easy . We can't wait to go now!

Sent by Laura Dixon Brown

Vicky ensured we had the honeymoon of dreams. I first approached Vicky with quite a logistical challenge of a trip, we wanted a proper adventure and that’s exactly what it was. Nothing phased Vicky, we were so impressed with her planning, organisation and the service we received, the whole honeymoon ran like clockwork and if we had any questions or wanted to adapt anything it was never a problem and her correspondence whilst we were away was impeccable. We couldn’t recommend her enough and we will definitely use her service again. Thank you for giving us the trip of a lifetime, the perfect start to our married life!

Sent by Nicolle Crawford

Vicky always understands my holiday needs , she picks hotels and locations that are just perfect. She is always available to answer questions and reply’s promptly . She is excellent and talking through future holiday ideas I have . Highly recommend.

Sent by Victoria Cowell

I literally can’t fault Vicky! She makes everything easy!

Sent by Becki Moore

Vicky has been exceptional with booking our trip to Disneyland Paris. She's always been quick to reply (even on weekends) and has made sure the trip will be unforgettable for our 3year old's birthday. We wouldn't go anywhere else when booking a holiday and love the personal touch!

Sent by L Armstrong

Vicky is very professional and knowledgeable giving an excellent service with prompt responses. She is always friendly and helpful.

Sent by G Woodall

Vicky was very thorough and efficient and so easy to deal with in booking our honeymoon.

Sent by S Horton

Vicky was very organised, gave good information on the current climate and sorted our holiday very quickly. Would definitely recommend.

Sent by S Hedges

First class service, advice and support from Vicky every time for every holiday.

Sent by S Drury

Vicky helped us enormously to book our perfect trip to Iceland and we cant wait for the rest of the trips that she has booked for us.

Sent by P Ferguson

I've booked several big holidays with Vicky and have been super impressed with all of our trips. Each holiday has included multiple flights, destinations and types of accommodation and every single time the logistics and recommended choices have been perfect. Vicky's attention to detail has not only taken the stress out of trying to plan and arrange these multi destination holidays, it made the whole experience more pleasurable. From collecting your hire car to find there is already sat nav and a child seat inside, opening the hotel room to find a welcome note and a bottle of bubbly, to sifting through dozens of scuba diving companies to find the most reputable 5 star centre. I cannot recommend Vicky enough for all your travel needs.

Sent by J Askew

Vicky is simply unbelievable. Whenever we have a question she is always on hand and willing to help and provides the assurance that is needed when travelling. I would be hard pressed to even consider using anyone else even if it was a cheaper deal as I believe you get what you pay for and the the service and attention we receive is second to none. Nothing is too much trouble and we can't recommend Vicky enough. She has helped us have some absolutely amazing holidays and we look forward to having Vicky help us have many more.

Sent by S Finch

Vicky is always so helpful, she always has an answer and a solution for you and nothing is ever too much trouble. Her attention to detail is wonderful and I would and have recommended her to everyone I know.

Sent by Nicolle Crawford

I just would like to express my thanks for the holiday that you recently put together for my family. Our first since lockdown and I was nervous that the queues at the airports and flights getting cancelled would spoil our holiday and of course worries one of us may be Ill and unable to travel but each question I had you truly put my mind at rest. I had confidence if anything did get cancelled you would be on the case the same as in 2020 when our holiday was cancelled. Only one flight change and you seamlessly sorted out our replacement flight. ( why do people ever book holidays on their own ) The location and hotel in Athens was spot on. And Crete ticked all our families needs. We were so happy with our hotel and the beautiful promenade walk to the most amazing restaurants. Thank you for the most excellent service and really understanding what our family like from a holiday . We will be in touch straight away after our Christmas break to get our summer 2023 sorted. ( The only reason I’m not booking today is I need to pay for the Xmas one or I would) I will happily recommend you to friends and family as this is the best way to book a holiday , it’s like talking to a friend and you are so quick to act on any changes we may need to make. Thank you The Crawford family

Sent by Nicola Garland

Vicky was so patient, knowledgable and responsive with all of our many questions and queries. Thank you so much for all of your help Vicky, I will definitely be contacting you with future bookings and would also highly recommend you to family and friends x

Sent by Sarah Driver

Always a great experience, Vicky is knowledgeable and up to date with all of the current guidelines. Makes a potentially stressful experience easier, she responds to any queries quickly and helpful with suggestions.

Sent by Shane Conway

Vicky was very welcoming, accommodating and knew what features of a holiday that would make a perfect honeymoon. Vicky was very quick to feedback results from her searches with excellent resorts across various countries. Vicky was a pleasure to work with in planning out honeymoon and found us the perfect destination.

Sent by Katy Oliver

We have found that Vicky is extremely helpful and amazing at her job. Brilliant service, would absolutely recommend her to anyone.

Sent by Simon Page

Great service Vicky was very helpful and always got back to me quickly.

Sent by Nicolle Crawford

For years I have always booked holiday in a travel agency and a chance meeting with a lady resulted in me calling Vicky the Travel Counsellor she used. From the moment I spoke to Vicky I could feel her passion for travel as much as me. I didn’t feel rushed as we talked through ideas and as I had not visited Greece her knowledge of the area was useful. We settled on a villa holiday for our friends 50th Birthday and even though there were 3 families travelling from different airports nothing was a bother. Once that holiday was booked I was in contact with Vicky for Ideas for our big Canadian holiday we had planned for 2021 and again very quickly I had e-mails of options and ideas and I felt she was really on my side to get the most amazing holiday. The arrival of the pandemic brought obvious holiday worries and I made contact for advice when the balance was due and was promptly advised on what I needed to do. When the holiday approached and it was in doubt if the flights would be going Vicky was very quick to reply to any questions I had. In fact more often than not she contacted me regularly to update and say she would be in touch by a certain date and she always was. Friends told of horror stories of being on hold to their travel companies for hours then getting cut off. I was just relaxed as I knew Vicky would be in touch with me and she was. Unfortunately the holiday was cancelled but we are planning to rebook for next year once the travel situation has steadied. And I will be straight in touch with Vicky. This was a villa holiday and rather straight forward but usually my family will pick 2 or 3 places per holiday as we love to explore and I know that any requests we have will not be an issue. I absolutely feel like I am a valued customer and that you really wanted us to have the best holiday, thank you for your help.

Sent by Victoria Rymer

Vicky has been Amazing & so helpful.

Sent by Michelle H

I would with out hesitation to recommend our travel counsellor Vicky D’Darcy to all my friends , family etc.. she has been amazing, nothing was any trouble, she has made a surprise birthday to Dubai an unbelievable dream come true for us all .. I can’t wait to book another memorable adventure with her.. x

Sent by Lee Evans

Delighted with the rapid response in any query or quote we want!

Sent by Philippa Ferguson

Amazing service, attention to detail and professionalism. I have already recommended to everyone xx

Sent by Lynn Armstrong

Excellent service from Vicky, friendly and efficient and have no hesitation in recommending her.

Sent by Donna Pearson

Vicky has been so helpful in finding us the perfect hotel to cater for our dietary requirements.

Sent by Andy Redfern

Vicky helped put the complete package together for us ensuring the flight times helped with out transfer during day light hours. got us a great room facing the pool. great service thankyou.

Sent by Sandra Hedges

Excellent providing all information I required to make my booking with confidence

Sent by Karen D'Arcy

Vicky is very helpful and reliable gives 100% to make sure your holiday is planned giving you the confidence for a wonderful holiday.

Sent by Helen Hooley

Superb knowledge which was matched with service.

Sent by Karen Brett

Vicky provides comprehensive and detailed information. She is very responsive, friendly and we feel like we receive a truely personal service. Vicky is very highly recommended.

Sent by Sam Calverley

Vicky asks the right questions & gets the right answers. She’s so thorough & always gets back to when she says she will!

Sent by Fran Williams

I would definitely recommend Vicky she was excellent throughout the booking process and has been on hand to answer any questions that I had. I have never used a travel counsellor before but Vicky was brilliant and helped us find a solution to our holiday problems as we had very restrictive dates. I will 100% recommend her to friends and family.

Sent by Zach Carrison

Vicky made the whole process very easy and was extremely helpful throughout.

Sent by Stephen Higgins

Vicky was absolutely superb in every aspect when organising a dream safari holiday in Tanzania and wedding beach extension in Zanzibar. Travelling with another couple (with differing requirements) and with a complex itinerary to plan including helping with the wedding (a fairly daunting task), Vicky handled it all with patience and professionalism and I would like to thank her for all ensuring we all had the time of our lives. It also has to be stated that the quote was cheaper with a bespoke tailored itinerary than that provided by Kuoni, Virgin and Hayes & Jarvis and we will now use Vicky for future adventures and travels. Superb service and highly recommended.

Sent by Rachel Underwood

Vicky was brilliant! I had never used a Travel Counsellor before, but I definitely will do again after this great experience.

Sent by David Kelsall

I would like to thank Vicky of Travel Counsellors, I asked her in February to make my dream come true and book me on the Inca Trail to Machu Picchu in Peru, and not only did she book every aspect of the trip, but assisted me every step of the way before and after the trip. She even answered her phone at 4am when I needed assistance in Peru. She really went above and beyond. I will definitely be using her again for my upcoming travels and would recommend her to anyone wanting to book a trip however big or small! Thanks again Vicky! Incredible!

Sent by Jenny Dale

Very professional service, prompt communications regarding every aspect of our trip. Can't wait to use Vicky's expertise again next time!

Sent by Derek Dubberley

First class service from Vicky D’Arcy

Sent by Claire Gorbert

Excellent. Had quotes back very quickly with all the information I needed, I will definitely recommend.

Sent by E Jagger

A great service from Vicky! She always responded to adjustments, questions and comments really quickly.

Sent by Wendy Hibbs

Vicky replied really promptly when I made an enquiry about travelling to the US and our flights were booked the same day. She did not try to sell me anything I did not want to book through her and tailored her approach completely to what I needed. She even sent a card afterwards!

Sent by M Hepburn

Well what can I say about our trip other than it was amazing. The girls and I had the trip of a lifetime and I’m so pleased we flew out business class. What an experience. Our accommodation was great in particular Silky Oaks, Peppers and oh my word Dubai was just another level. The staff in Dubai were totally amazing and couldn’t do enough for us. I would definitely recommend that hotel to anyone who was considering visiting Dubai. I just wanted to take this opportunity to say a huge thank you for arranging our trip. Everything ran like clockwork and your thought, hard work and attention to detail helped to make us make so many memories. So thanks again for helping us to create those memories.

Sent by Margaret Cunnington

Vicky was excellent at doing our booking. She is so approachable, knowledgeable and very professional. We will definitely book with her again.

Sent by Gail Spavin

Vicky was brilliant, helped me in my hour of need

Sent by Joanne Kemp

Fantastic service with lots of advice and taking into account my own personal needs for this family trip. Also, no pressure in booking, ensuring the itinerary was absolutely right.

Sent by B McLoughlin

Super informative and always kept us in the loop with every stage of booking!

Sent by Don Knibb

Very helpful and attentive. A truly personal service.

Sent by C Wiles

Very thorough and professional, an excellent service.

Sent by A Fullard

A brilliant service which took all the hassle out of organising the holiday.

Sent by David Kelsall

Vicky was incredible, I told her what I wanted and within an hour she'd got everything sorted for me and it was booked! She's very knowledgeable, knew everything I asked her, I wouldn't hesitate on recommending her to anyone looking for their next break however big or small.

Sent by Marie D'Arcy

Vicky has been absolutely fantastic in meeting the many queries and needs of my family and friends when booking a large ski group holiday. Nothing has been too much trouble and Vicky has kept us all up to date with each step of our enquiries and booking. I have already recommended her to many friends and colleagues and also all of the parents who's children attend my nursery. I will not be booking another holiday myself, Vicky will be booking them all.

Sent by S Schiavi

I found Vicky to be extremely helpful, friendly and informative. She showed great patience on the never questions/requests that I had and never had the feeling I was being an absolute pain! Whatever your travel requirements are, Vicky will find you the very best options for your budget and provide useful information to make your holiday great. No hesitation in recommending Vicky.

Sent by K Nicholson

Vicky made booking our Australian adventure very easy. She was very professional and thorough, nothing was too much trouble and she offered expert advice. She was very efficient putting together different itineraries and made the whole process a pleasure. We look forward to arranging our next big holiday with Vicky .

Sent by B Thompson

Vicky was totally amazing, offered great advice, listened carefully and totally took away any pressure of booking nightmares.... would highly recommend, fabulous

Sent by Glenn Swaby

Vicky has been most helpful and innovative on our request for flight booking. We are currently working with her on another booking and asked her to solve a dilemma we were having on a separate issue/ flight requirement. She came up with a positive solution and we booked the flight. We will definitely be using her again.

Sent by M Kirkwood

Vicky has been great to work with; dedicated to finding the holiday we wanted for a fantastically competitive price. Vicky's service is efficient, effective and really helpful - I wouldn't hesitate to recommend Vicky's services. Thank you - hope to work with you again soon.

Sent by Lynn A

Very impressed, quick responses to any queries or special requests resulting in an excellent tailor made trip.

Sent by Belinda A

Vicky was patient (very patient!) knowledgeable and showed a genuine interest and passion in creating an itinerary which makes the best of our time away and fits in with our plans in each location. This was our first experience of working with a Travel Counsellor and I would not hesitate in recommending Vicky to others. Thank you Vicky for all of your help and support.

Sent by Nicola C

Vicky went above and beyond to help us... I cannot praise her enough! Her product knowledge was fantastic and if she didn't know the answer to any of the questions we asked, she'd find the answer and get back to us in no time. In my opinion you cannot put a price on that, I would recommend Vicky to anyone looking for a holiday.

Sent by Nicki Shipley

Excellent holiday planning, nothing too much trouble, already passed your details on to friends and family!

Sent by Deborah Medforth

Vicky Darcy was just soooooooo helpful and the reason we decided to use Travel Counsellors was only because of Vicky and the fact that she can deal with the finer detail of the holiday and is really interested and cares about you as an individual and your needs

Sent by Steve Fewster

A great service, Vicky dealt with our changing requirements and budgets brilliantly, removing all the aggravation around the usual bags, flights, seating and transfers. Thanks a lot. Steve.

Sent by Mike Aramayo

The thing with holidays are the backwards and forwards and Vicky could not have been more helpful. I'm hoping we don't have any issues whilst we are there, but I'm sure she will be on hand.

Sent by Richard Stables

Very efficient service. After a few searches we found what I hope will be our best holiday yet.

Sent by Lee Evans

When booking anything in life or even asking for an initial quote - I want it as quickly as possible to enable me to make a decision and I don't appreciate a lengthy delay. Vicky was swift and extremely detailed with the various options she provided me - this also took away the hassle of me searching myself. I would definitely go back to Vicky for future holidays and would recommend her to family and friends!

Sent by Rebecca D'Arcy

Very knowledgeable and helpful throughout the process

Sent by Denise Smith

Thanks for your help. You did a great job getting us a really good price and great service too.

Sent by David Sykes

Vicky immediately understood what we wanted from our holiday, and found us an option we had assumed would be impossible. Vicky was friendly and helpful through the whole process, and always got back to us quicker and with more information than we had expected. We would be very happy to recommend Vicky to anyone

Sent by Katy Nicholson

We found Vicky an excellent Travel Counsellor, very easy to reach, no question was a silly question and she replied within minutes to any queries we had!! Extremely thorough and kind natured throughout all our contact and showed a genuine enthusiasm to our personal trip!!! We will without a doubt be booking another holiday with Vicky. Thank you xxx

Sent by Patricia Ellis

Vicky was extremely helpful and efficient, after my enquiry she came back to me very quickly with options of hotels and prices and I have no hesitation in recommending her.

Sent by Rebecca Smart

A brilliant experience booking - thank you!