Hello my name is Victoria and I am your personal Travel Counsellor!
What makes booking with me different? It's my passion for travel and for customer service, I just want you to have the best time!
I believe that booking your holiday should be an enjoyable, exciting experience so with 25 years of travel experience, I pride myself on offering a bespoke personal service to ensure all of your travel arrangements; be it a package, tailor-made, cruise, ski, flight only, hotel only, even attraction tickets or any other little extras that will make your holiday extra special and create memories than remain.
I believe in finding the right holiday to match my client’s needs, so imagine being able to arrange your next dream trip from the comfort of your own home or office at a time which suits you. And you will always be able to pick up the phone and speak to me for any of those questions that crop up. As I have access to and close relationships with hundreds of suppliers, this means that I can offer a level of choice that simply cannot be found of the high street and this allows me to tailor-make exactly the right holiday for you at a competitive price.
I am also your sole point of contact, not just through the choosing and booking stage of your holiday, but your contact during and after your trip, to help you deal with any questions that may arise. Having worked in the industry for so long I have had the opportunity to visit some amazing places and become an expert in others! I think Italy is an amazing country, I love the history here, Dubrovnik is my favourite European city and I love to Cruise, as I believe that it’s the best way to see the world!
I am also a USA and Canadian Bespoke Specialist and I will be able to help you create your trip of a lifetime whether that is riding a Harley Davidson along Route 66, listening to live Country Music in Nashville, trying the wines in the Vineyards of the Napa valley, discovering your inner Cowboy/Cowgirl on a working Ranch, feeling the fury of Niagara Falls or even just relaxing on some beautiful beaches of Florida, the Sunshine State - whatever it is you would like to tick off that Bucketlist, I can arrange it for you!
One of my favourite places is Canada. I love the Canadian Rockies and adore the cities of Vancouver and Toronto but I am USA obsessed, I just love a good self drive on those open roads of America! Having a family myself, I also understand and have first-hand knowledge in finding the best resorts and hotels which cater for our little and not so little ones. So please contact me for any help and advice on family holidays!
My business is based purely on providing my customers with the highest possible levels of personal service so for a fast, friendly and efficient stress free way to book your next holiday give me a call or drop me an email and I would be delighted to assist you with your holiday plans.
I look forward to speaking to you in the future and turning your holiday dreams into reality.
My customer stories
Sent by Sarah Gillingham-Allcard
Stockport 25/06/2025
What can I say apart from WOW!!!!
Victoria found us the most perfect place for our first time abroad family holiday. We are so grateful for all her help and support with our needs regarding our sons assisted travel. Knowing Victoria had taken care of all the finer details meant the stress was taken out of things for us and we were able to enjoy our first time abroad hassle free. We have contacted Victoria to begin the search for another holiday next year, passed her details to other and could not recommend her more. Thank you so much for all you have done xx
Sent by Mandie Brammer
Sheffield 16/04/2025
We've used Victoria for years and have passed her details on to family and friends. She always replies swiftly with recommendations and often books hotels we'd never think of staying at. If we're celebrating whilst away, there's always that extra treat to make us feel really special. Sometimes we've asked for alternative quotes to what Victoria has sent through and again nothing is too much trouble.
Sent by Thekla Normand
Enfield 16/04/2025
Victoria made booking our trip so easy. She was able to accommodate all our requirements without any fuss and was always available to answer questions. Thankyou Victoria!
Sent by Helen Clase
Stockport 16/04/2025
Excellent personal service, nothing is too much trouble!
Sent by Laura Tomkinson
Manchester 03/10/2024
Excellent service, and very patient. Changed our minds a few times but Victoria still assisted till the end, fantastic!
Sent by Lynsey Galley
Stockport 24/07/2024
We have just returned from an amazing Californian Roadtrip booked by Victoria. We had an idea what we wanted to do but she helped us bring it to life. She was so patient and accommodating as we worked through the best option, giving us great advice. And then continued to support us before we left and then was extremely responsive while we were away with a couple of queries. Hugely appreciated and I will be booking future trips with Victoria and have already recommended to a friend!
Sent by Kellie Wells
Essex 24/05/2024
Great experience and knowledge which helped book our wedding and easy to deal with and also found deals we would not have found online.
Sent by Wendy Marchington
London 24/05/2024
Our villa accommodation was cancelled 8 days before we arrived in Cyprus. A party of 6 needed urgent help and Victoria was a superstar! New 5 bed villa found by Victoria during a very busy month and booked within 24 hours, plus transfers and everything else we needed. Please give her an award; she deserves it!
Sent by Tracey Pettigrew
Essex 24/05/2024
Everything was so smooth and easy, I will definitely use again and would 100% recommend. Thanks for your help organising the trip.
Sent by Natalie OBrien
Essex 16/06/2023
Extremely helpful, understanding of your needs, friendly, knowledgeable. Amazing is the best word to use for Victoria!
Sent by S Parker
Essex 11/10/2022
Victoria was very professional and helpful and made sure that she gave us a wide choice of holiday to suit our needs. Nothing was too much for her. Would definitely recommend her and use her services again.
Sent by S Neatherway
Essex 01/04/2022
If I could mark Victoria 11 out of 10 I would, always ready to help. I’ve consistently been happy with her service - she’s excellent!!
Sent by P. A.
Essex 08/03/2022
A+++ service as always. 10+ years of service now!
Sent by S Love
Essex 08/03/2022
We contacted Victoria to help us with our bucket list holiday to Canada. Victoria listened to what we wanted to see and do on our trip to Canada. She then sent us through several itinerary ideas along with hotel and tour recommendations. We also asked Victoria if she could arrange a wine tasting tour for us in Canada. Victoria has also been able to arrange this for us. We are very excited for our trip to Canada and cant thank Victoria enough for all her help and advice in arranging this holiday especially for us. Victoria is quite simply Wonderful and fantastic at her job which she quite obviously enjoys
Sent by Mar Noakes
Manchester 28/01/2022
Victoria is amazing at what she does. For my daughter and I she has created a no-hassle, amazing trip in very difficult times and trying circumstances. Will continue to use Victoria and no-one else. Thanks so much!
Sent by Sam Bishop
Loughton, essex 26/01/2022
What an amazing service, I’ve booked several times now with Victoria and I can’t say how knowledgeable she is and we always go with her recommendations! From tours across America to city breaks, every part of the trip is planned and supported, get the full package !!!
Sent by Shelly Kiely
Manchester 26/01/2022
I had a cancelled flight and got in touch with Victoria to help me look at holiday options in a few different countries for February half term. It was so stress free and Victoria was really helpful. I can't thank her enough and will happily recommend her to others who are looking to travel stress free with all sorts of holiday packages available
Sent by Natalie Obrein
Essex 26/01/2022
Extremely friendly, helpful and knowledge and I have already recommended Victoria
Sent by Janet Moffatt
Hertfordshire 26/01/2022
It was very reassuring to book with a knowledgeable agent who understood our travel requirements.
Sent by Christine Colvill
Romford 11/02/2020
Victoria Costello has been making our travel arrangements for many years now and we are delighted with the service she has given us and would not book anywhere else.
Sent by Rita Garrett
Essex 08/11/2019
Victoria is a very friendly helpful lady and always has time to listen to your queries and responds with very positive helpful reply’s. I would always tell my friends of how helpful she had been on the two holidays I have had contact with her albeit the first one through a friend who knew of Victoria.
Sent by Sophie Padington
LOUGHTON 23/09/2019
Victoria is amazing she booked our holiday this year to Florida and it was perfect from start to finish. I have also just booked another trip for next year. Amazing service!
Sent by Paula Hollingworth
Essex 23/09/2019
Victoria has once again booked us a hassle free holiday for next year. Most reliable and efficient. I would definitely recommend
Sent by Tim Clark
Essex 23/08/2019
Thank you so much Victoria for organising our special holiday to India. You made sure every little detail was taken care of, which enabled us to have a worry free holiday. We were greeted and transported throughout our tour of Delhi, Agra and Jaipur, staying at excellent hotels at each location. I would highly recommend anyone to use your knowledge and organisation skills to find and deliver a perfect holiday. Thank you so much Victoria
Sent by Paul Neatherway
Essex 05/07/2019
Booking holidays with Victoria has made the whole experience easier and stress free. Her patience and advice puts you at ease and you know you are well looked after with every detail of your travel taken care of.
Sent by Tim Clark
Essex 17/12/2018
Victoria has been absolutely brilliant in advising and building our very special 35th Anniversary holiday to India in July. Nothing was too much trouble for Victoria once e-mailed she responded within 24 hours with costs or advice. Her knowledge of the travel business is absolutely fantastic so we always new that we were getting the very best advice. We have in the past and will continue to recommend Victoria to friends and family. We are a returning happy customer!
Sent by Natalie Peters
Stockport 12/12/2018
Victoria has been brilliant, took any stress out of booking and kept well in touch at any and every stage. I have loved the personal touches too!
Sent by Lisa Burbidge
Essex 23/01/2018
We have had the pleasure of planning and booking many trips with Victoria over the past few years. She always provides such a personal, professional, friendly and all round excellent service from start to finish. I wouldn’t hesitate in thoroughly recommending Victoria and Travel Counsellors we wouldn’t use anyone else.
Sent by Alex A.
London 23/01/2018
Always a fantastic service from Victoria and have been using her services for many years now. I have also recommended her to many of my friends and colleagues who all now share the same opinion.
Sent by Stephen Whittingham
Stalybridge 23/02/2017
Victoria has been great and will definitely come back to her. Was very patient with me and worked tirelessly to create the perfect package :)
Sent by James Martin
London, Battersea 24/11/2016
Victoria was fantastic.
If you're even vaguely considering using Travel Counsellors to look at holiday/honeymoon options, give it a whirl, you won't regret it.
Victoria was 100% attentive, always came back to us quickly and with answers that were always very helpful.
For our honeymoon our flight and hotel details arrived in a nicely decorated box, complete with wedding decorations inside, a wedding card from Travel Counsellors AND a personal card from Victoria. They'd even included some Mauritian Rupees for our trip; a small, lovely gesture.
All details were received in more than plenty of time before our departure. There were zero issues with anything that had been booked, all due to Victoria's work. We had the best honeymoon, and all thanks to Travel Counsellors, and Victoria especially.
Sent by Bhavna Gill
Hounslow 08/04/2016
I have always dealt with Victoria and she has always been a great pleasure to work with and brings our vision of our holiday come to life. All compliments go towards Victoria, nothing is ever too much for her and she always goes above and beyond for her clients.
Sent by Jane Howlett
Enfield 04/01/2016
We had a wonderful mini break to Bruges just before Xmas. Every aspect of the break went to plan and was booked to perfection.
Thank you so much.
Sent by Aisha SheikhAnene
London 11/09/2015
Comprehensive and well thought out suggestions for breaks with friends or family. Really there is no other choice. One thing that is taken care of without chasing up or worrying about being suitable. Victoria knows what she is talking about!
Sent by Denise Ross
Timperley 16/04/2015
Victoria has always provided us with a very high level of service and I regularly recommend her to friends, family and colleagues!
Sent by Laura Biggin
Longfield 16/04/2015
I have already recommended Victoria to friends after she was recommended to me by family. She has made the process of booking a holiday quick, easy and stress-free. Have been extremely impressed so thank you!
Sent by Tracey Stanyer
Stoke On Trent 02/03/2015
Victoria has arranged our holidays for several years now. She knows what we like and what our needs are. She pays attention to detail and we always feel safe having booked with her. She is a lovely lady and is always patient and helpful
Sent by Claire Cliffe
Stockport 19/11/2013
As usual I received excellent service from Victoria. I wouldn't go anywhere else to book my holidays. She is a superstar.
Sent by Helen Goodwin
Upminster 03/05/2013
Victoria Costello is fantastic and is very thorough in her findings. She is always on hand with any questions and is a pleasure to do business with. She really gives a 5 star service and cares about her clients.
Sent by Linda Day
Chelmsford 03/05/2013
Victoria Costello worked really hard to get us just the holiday we were looking for and we were fussy! To add to the complication we were meeting up with friends for the 2nd week, so that all needed tying up together! I would certainly ask Victoria to help us again in the future and would have no hesitation in recommending her.
Sent by Victoria Lucas
Altrincham 08/04/2013
I had Vicki recomended to me and I also told one of my collegues to book through her. She has been a star throughout the booking process, thinking of all the things I hadn't and taking the stress out of booking a holiday. Many thanks
Sent by ruth packham
cheshire 17/03/2013
Over the last couple of years Victoria has helped me book a number of holidays to far away places, Antartica being just one of these. Her help has been invaluable. I have just had to give Victoria the place I would like to visit, the number of days and cost, then just sit back and Victoria has done the rest, When it's all booked all the information has been posted to me then i just turn up at the airport and and enjoy my holiday. I have never met Victoria but have spoken to her on the phone and she is a very kind, helpful person. I would recommend Victoria to my friends, family for them to book with her.
Sent by Angela Challis
Leigh on sea 12/03/2013
My husband and I have always had a top rate sevice from Vicky every time she has booked a holiday for us, I highly recomend her.
Sent by Graham Biggin
Kent 12/03/2013
Great service. Victoria researched and answered any questions I raised, offered recommendations and advice, nothing too much trouble. I have recommended her to colleagues in the past and wouldn't hesitate to do so in the future. Keep up the good work!
Sent by Tracey Stanyer
Stoke On Trent 12/03/2013
Nothing is too much trouble for Victoria! She remembers what we like and keeps all our details on file so that we don't have to keep repeating them! Have booked our holidays through her for several years and wouldn't use anyone else!
Sent by Rachel Healey
Manchester 12/03/2013
Victoria was very helpful and I will be booking with her again for my next trip.
Sent by Simon Woodward
Romford 19/03/2009
Excellent, Excellent, Excellent. Need i say more........?
Sent by Sharon Hennam-Dale
Congleton 22/07/2008
Victoria has now planned two fantastic holidays for us. The first, was our honeymoon in The Galapagos Islands last year for which we used the wedding gift service provided. Tomorrow we travel to Florida/Bahamas, and as always nothing is too much trouble when designing the itinerary with Victoria! We really appreciate the consistent & excellent level of care we receive. Thanks Victoria!
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My Videos
Disneyland Paris 30th Anniversary
08/03/2022
You too could be celebrating the 30th Anniversary of Dianeyland Paris!
Why Visit Portugal?
11/02/2022
Take a look at why you need to venture further afield in Portugal and discover the culture, history, food, nature, cobbled streets, old cities and wine!
5 Reasons Why
28/01/2022
Here are the 5 main reasons why booking with me is different to booking anywhere else.
When You Are Ready To Travel Again
14/06/2021
I hope you enjoy reliving your travel memories with us as you watch our film, and when you’re ready to travel again I’ll be here for you.
Moments That Matter
14/06/2021
When you book with Travel Counsellors, you are fully protected
My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
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Austin is a walkable city an
I am finding it hard to describe Vegas without thinking that you have read it all before. We all have seen Vegas on TV, in films etc. and it is exactly as you see it, big, bold, bright and busy!
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On flying into Las Vegas, I could understand why people are attracted to this colourful oasi
For a quick and easy break in the sun, nowhere is as accessible and fits this description as Marbella, Cost del Sol, Spain. Only a two hour flight from the UK (and if you check in on-line you do not even need to hang around the airport for two hours) it is quicker than a train from Manchester to London!
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We decided to have a weekend Theatre break in London with the kids. To take the hastle out of travelling we chose the train, from Stockport, Cheshire to London Euston in under 2 hours, fantastic!
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We then took the underground to Waterloo, one of the
Disneyland Resort Paris - Wonderful! For people who have small children and for those who don't, I think that the Disneyland Resort in Paris is great fun. Easily accessible, I flew into Charles de Gaulle from Manchester which was a very quick and easy flight. Charles de Gaulle is a large airport, however Jet 2 have a small terminal a little way from the main larger terminals so it is quiet and not
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Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
