Based In Norwich

William Thompson

Available for new enquiries

Looking for help with your business travel? Find out how I can help here

It's Nice To Meet You

Welcome to Travel Counsellors. My name is William and I live in Norwich, where I have been based in between bouts of travel for the last 45 plus years. Now in my thirteenth year with Travel Counsellors, I am passionate about travel and have been lucky enough to visit all seven continents, spending time in over one hundred countries; from Australia to Zimbabwe, Austria to Zambia. I am married with a fifteen year old daughter, who already has her fair share of passport stamps! Alex is now twelve and doing his best to catch up with his big sister, although he does prefer it at home!

I joined Travel Counsellors as I wanted to concentrate on giving my customers the highest possible levels of personal service and independent travel advice. Travel Counsellors is one of the largest independent travel agencies in the UK.

Before becoming a Travel Counsellor in January 2009, I was a travel consultant with another large independent agency in the UK and prior to that I worked as a flight attendant with British Airways and Air UK. I studied Interpreting and Translation (French and German) at the University of East Anglia, and can also converse in Spanish, Dutch and Italian, should the need arise. This can be very helpful when making special requests for clients directly with hotels, tour companies and airlines.

After my studies, I spent nearly three years roaming the globe on an ‘extended’ honeymoon incorporating a special wedding gift of an Antarctic cruise from the southern tip of Argentina. Other trips include extensive travel through Southern and East Africa, USA, Canada, South America, Australia, New Zealand, numerous smaller islands in the Pacific (Fiji, Cook Islands, Tonga and Samoa, among others) and time in South East Asia (Malaysia, Thailand, Laos to name but a few) and the Far East. The cruising bug has also caught me - I have first-hand experience of A-Rosa, Riviera Travel's river cruise boats, AMA Waterways, Regent Seven Seas, Fred Olsen, Azamara Cruise Club, Silverseas, Royal Caribbean, Norwegian Cruise Line (NCL), Princess, Gap Adventures and Mediterranean Shipping Company (MSC).

I can offer you up to date, first-hand knowledge of many countries, can guarantee to be enthusiastic about your booking (and only a little envious!) and save you the time and stress of carrying out your own research. So, be it short stays in the UK and the rest of Europe, honeymoons abroad, fly-drives in the USA or complicated round-the-world itineraries, please do contact me; I look forward to hearing from you.

Best wishes,

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My customer stories

Sent by Vinay Mistry

William has been helping me for over 7 years. As a singleton he's helped me travel from Antarctica to Mongolia. As a parent he’s helped organise complex schedules across multiple continents with my family. William is an excellent and friendly person to deal with and is extremely knowledgeable. I'd happily recommend William to help anyone - and I have done so already!

Sent by Humphrey Bedford-Payne

I cannot recommend William Thompson highly enough. He has always provided me with objective, money-saving advice that has been appropriate and appreciated. Whether for travel in Europe or beyond, his knowledge is encyclopedic and up-to-date. I have been particularly impressed by the complete absence of pressure when the decision-making progress was taking place. He has also made payment easier and reassuring via Travel Counsellors. Do not hesitate to contact him for anything connected with travel: insurance, parking, accommodation, transfers and flights.

Sent by Frances Williams

William Thompson has organised several complex combined business and leisure trips for us, involving one-way intercontinental flights, complicated domestic flight schedules in the US, and a variety of reimbursement arrangements requiring separate billing for different combinations of flights. He has been unfailingly helpful, very patient with last minute changes of plan, delivered very prompt service, and all the arrangements he has made for us have gone without a hitch (barring weather delays!). I especially appreciate that he contacts us before the end of the trip to make sure all is well.

Sent by Vinay Mistry

I've been asking William to help me with my travels for almost fours years - and he's helped me enormously with trips from city breaks through to great adventures in Antarctica and Mongolia. William is very patient(!) and will do his level best to achieve the best options and prices depending upon my (ever changing!) requirements. I very much recommend William to help with any travel requirements - you really will get service with a smile and a cheery voice at the other end of the line.

Sent by Lloyd Brown

My wife and I have been delighted with the service William provides. His personal knowledge and extensive travel experience resulted in us having a blissful holiday on a remote island off Malaysia. This island is in no travel brochures, but he and his wife having used it several times themselves, were able to give us the sort of insight not obtainable at a high street travel agent.

Sent by John Kemp

William Thompson is our first call when seeking a holiday. He is always efficient and I have recomended him to others. We look on him as a freind.

Sent by pete fisher

All you need to do with William is give him your basic requirements of your holiday.eg country, type of accomodation, car hire,price etc and he will sort it making alternative suggestions etc.On our last trip to Florida it envolved 3 flights each way,1night hotel on arrival,car hire and 2 seperate sets of accomodation and every thing ran like clockwork.Now booking another holiday. We highly recomend William.

Sent by Lisa Davy

I was recommended to William by a friend. I was planning a trip to Australia, stopping off in Singapore and America. William was fantastic, he provided me with a choice of hotels and itineraries which was a task in itself as i was quite specific in certain things and places i wanted to go. Nothing on the holiday was a disappointment. I would recommend will without hesitation.

Sent by Ian Stevenson

William has always provided great solutions to our holiday needs, promptly and cheerfully. I would always recommend his services.

Sent by Claire Langford

Our week in New york and my Parent's theatre trip to london, were unforgetable holidays and it was due to the time and effort William took to search, advise and book for us such great holidays. I can not recommend him highly enough.

Sent by Diane Zetterstrom

William gives exceptional service above and beyond what you expect from a travel agent. He passes on to you invaluable tips such as the best rooms in airport hotels and travel lowdown between between airports etc. which helped me make really informed choices. He always looks out for you getting the best possible deals and also listens to your exact requirements and your budget! The fact that he is very personable, can speak several languages and is so well travelled himself is such a bonus. I cannot recommend William enough!

Sent by Andrea Carvalho

I was really impressed by William's attention to detail, helpfulness and speed. He is clearly very experienced and well-traveled. I would have no hesitation in recommending him as he provided us with an excellent service.

Sent by Patricia Human

It's always a pleasure to speak to William. He knows alot about lots of places..(often from personal experience)..and if he doesn't then he's always willing to find out for you. Nothing is ever too much trouble! I would always contact William for my travel arrangements and would definitely recommend him to friends.

Sent by Robin Farman

William's attention to detail, timeliness and travel arrangement knowledge, in addition to his client understanding, provide a most refreshing experience.

Sent by Yvonne Meronti

If you want a 'one to one' consulation on travel plans, give William a call and save yourself a lot of hassle

Sent by K & C Walker

William helped us formulate a holiday around a family wedding in Australia. He was patient whilst we considered his suggestions and answered our many questions about travelling to the other side of the world. We were impressed with his attention to detail and would gladly book all future international holidays through him.

Sent by Alice Cottrell

William has always been incredibly helpful in searching out flights for my many trips to India, and very accommodating of my frequent changes of plan. He's been incredibly friendly also which makes for a really stress-free experience of booking holidays. I've recommended him to lots of my friends as I know he'll offer a brilliant service and find the best deals. I'd continue to recommend him to anyone!

Sent by Brian Laidlaw

William will always go that extra mile for you.He will produce a range of holiday alternatives when required rather than push one option. He LISTENS to clients

Sent by Nigel Gollop

Having used William a number of times now, yet again he managed to help us find an excellent holiday at the last minute. His knowledge of where to go, having travelled a lot himself, helped us to book a superb and much needed break to somewhere that would not have crossed our minds had William not suggested it. He definitely provided a personal service, working tirelessly to find us a holiday that he finally booked for us about 8pm on a Friday evening - and we flew on the Monday!

Sent by Brian Nutt

We have used William Thompson for a few years now and his own travels are the basis of his expert advice which has been really useful in organising our own trips

Sent by John Jones

I have booked many holidays with William Thompson over the past few years, all worldwide, and have always benefitted from his very knowlegeble and helpful advice, without any problems ever occuring with flights or accomodation. I would happily recommend his advice and service to friends and family and have done so.

Sent by Marion Cheesman

I have booked several holidays with William Thompson and found him to be most knowledgable and helpful in all aspects of holiday travel. He imparts this knowledge in a courteous and friendly manner. Because of this I have had no qualms in referring several friends to him for their travel needs.

Sent by Gary Steward

The service I have received from William Thompson has been exemplary. Not only is he very personable but very professional as well. I will have no hesitation in using his services again and I will continue to recommmend his services to my friends and family.

Sent by Francesca Starling

I have used William's service a few times now and have found him to be superb! He is very courteous, personable and nothing is too much trouble for him. He has many good ideas and is so well travelled himself he is a mind of information. I can't recommend him highly enough. I have passed his details onto several friends and colleagues, I truly believe they would concur with my views.

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

The wonderful Buccament Bay

13 September 2014

My family and I spent an amazing two and a half weeks here. It was just marvellous. In terms of service, the people of St Vincent are some of the friendliest I have met in the Caribbean. The food, drink and facilities are just great. We had a two bedroomed villa, all of which come with a plunge pool which we used every day. The villa was so spacious and comfortable. It had huge rooms and bat

Honeymoon - Antarctica

10 September 2014

Antarctica - our seventh continent and what an amazing place! The 48 hour crossing of the Drake Passage there and back was distinctly unpleasant although they claimed it was pretty calm. Five to six metre waves meant anything not bolted down flew across the cabin and we´d slide about ten inches up and down our beds with each wave. Sitting or standing meant automatic sickness so we spent a lot of t

Legoland, Billund, Denmark

20 February 2014

The family and I spent a lovely three days at Legoland in Denmark, staying at nearby Lalandia - a waterpark-based Danish holiday park, in essence. You could literally walk from the airport but sadly it was late and the children were tired. So £40 later the taxi got us to our very lovely little two bedroom lodge/hut/bungalow. It was well equipped and very comfortable. Depending on where you

Malta...

02 January 2013

Malta is an island that I just cannot speak highly enough of – I absolutely loved it. The people are friendly, the food is sublime (but unfortunately the driving is atrocious). There is so much to see and five days was definitely not enough. The island has history and sights, and so many other activities packed into such a small place. We had a lovely five night stay at the Westin Dragonar

Gozo

02 January 2013

I know I’ve been really positive about a lot of my trips but this really is a top island. Its luckily hidden away for only those of us who are in the know! The island is smaller and quieter than Malta itself but still has the history, great food and sights. We spent a wonderful week at the Kempinski San Lawrenz hotel; a lovely resort with great facilities. A car is a must on this island really.

San Diego and Surrounds

02 January 2013

I’ve been to America numerous times, but never to San Diego. This is such a lovely city with plenty to do…I was very impressed! I stayed for two nights at the Park Hyatt Aviara, a fantastic hotel which is fast becoming one of my favourites! Allegedly it was nearly full but we hardly saw another person. The hotel boasts great facilities and, although it’s a little out of town, it’s really clo

San Diego and Surrounds

02 January 2013

I’ve been to America numerous times, but never to San Diego. This is such a lovely city with plenty to do - I was very impressed! I stayed for two nights at the Park Hyatt Aviara, a fantastic hotel which is fast becoming one of my favourites! Allegedly it was nearly full but we hardly saw another person. The hotel boasts great facilities and, although it’s a little out of town, it’s really c

A week in Japan

02 January 2013

A week in Japan...what a fantastic place! Having found the deal of a lifetime - £150 return each from Singapore, we arrived in Tokyo, staying initially at the Clowne Praza. Tokyo was huge and sprawling and not how I imagined it. Definitely lots to see but more 1960s in places than a sprawling metropolis of modernity and skyscrapers. We then whizzed down to Osaka on the bullet train, courte

Gai Paris.....

02 January 2013

I visited Paris in August, a time of the year when it’s really hot! We stayed at the Bridge Street apartments in Marais – a brilliant area of the city for sightseeing with a pedestrianised zone across the road from us. The location was central enough to walk pretty much everywhere and I really think that’s the best way to see a city! While in Paris you can enjoy lovely walks along the Seine

Azamara Club Cruises

29 June 2011

This was my seventh cruise and what a dream this one was! Certainly one of the best I've ever had. Perhaps it was due to the lack of children....who knows! Azamara Club Cruises are part of the Royal Caribbean Group and they have two ships - Azamara Journey and Quest. I sailed for a week on the Azamara Journey from Civitavecchia to Bonifaccio, Olbia, Trapani, Taormina, Sorrento and back to C

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