Sent by D Judson
Kent 23/09/2025
Comprehensive and friendly service. Outstanding quality
Based In Chartham Downs
Annabel Wilshaw
Available for new enquiries
Looking for help with your business travel? Find out how I can help here
It's Nice To Meet You
Hello, I'm Annabel Wilshaw, a Travel Counsellor based in Chartham Downs, Canterbury, Kent, thanks for visiting my webpage!
I love travelling myself and have worked in the travel industry for nearly 30 years, arranging holidays and trips, often tailor made for my leisure and business clients.
Focussed on personalised customer service and specialising in long haul tailor made holidays, flight only, city breaks, ski & cruise holidays, I can plan and book your next trip using award winning technology, a vast range of suppliers and my own travel experiences.
Ease the stress involved in planning and booking your next trip and avoid 'analysis paralysis' and uncertainty of the Internet and speak with a professional! I'm proud to be recommended by many of my clients to their friends and family which has led to me building a successful business.
So if you are thinking about your next break or would like to know more about Travel Counsellors, I look forward to hearing from you soon!
My customer stories
Sent by Hayley Jones
Kent 22/09/2025
We gave Annabel the details of a holiday we were interested in and she very promptly responded with various suggestions and alternative packages for us to consider. She has organised everything for us so far. We are able to communicate directly with her at all times which makes the whole process of booking a holiday so much easier. Thanks Annabel.
Sent by J Mustafa
Kent 19/09/2025
Annabel is inspirational and so reliable. A pleasure to deal with and nothing is too much for her. Thank you
Sent by Nicola P
Salisbury 07/09/2025
Annabel has been instrumental in organising the most perfect trip for my daughter and myself. She listened carefully to what we wanted, and researched the best options. Annabel went above and beyond with time and effort to meet out requirements. I have already recommended her to friends! And will continue to do so!
Sent by Ann C
Canterbury 27/08/2025
Great advice and suggestions of travel options and ideas for my travel adventures. Would certainly recommend Annabel to assist in the planning and booking of any travel.
Sent by Robin G
Kent 17/08/2025
Always provides a thorough and professional service
Sent by Melanie Walton
Leeds 08/08/2025
We’ve had the most amazing holidays over the years all thanks to Annabel and have recommended her to all our family & friends. We’d be lost without her!
Sent by Tim K
Canterbury 07/08/2025
Always been amazing thanks so much.
Sent by Mr G
Faversham 22/10/2024
Excellent
Sent by Miss M
Canterbury 22/10/2024
Excellent service , would 100% recommend . So patient with a very indecisive customer.
Sent by Amanda H
Dorking, Surrey 22/09/2020
We recently returned from a 4 day trip to Krakow booked by Annabel taking in the breath-taking Wieliczka Salt Mines and the chilling concentration camps of Auschwitz – Birkenau. We have been continually impressed and reassured by Annabel’s extreme attention to detail especially in these very unpredictable times and she is always on-hand to answer last minute queries however trivial they might seem in a friendly and efficient manner. Thank you Annabel!
Sent by Rebecca H
Epsom 28/11/2019
Annabel swiftly found us some fabulous itineraries and gave suggestions to make the trip (to Utah) even more exciting. We quickly booked through her and my husband was extremely impressed with her service and knowledge too. Would highly recommend her.
Sent by Claire L
Canterbury 26/11/2019
We cannot recommend Annabel highly enough. She has arranged 4 incredible and memorable holidays for our family of 5 to Orlando, Tenerife, Lapland and Florida – taking in Miami, Sanibel and Palm Beach. What really stands Annabel apart from anyone else is her professionalism, extensive knowledge, attention to detail, dedication to ensuring that each and every holiday which she books is perfect and is of the highest standard and her very personal service. Annabel not only offers advice on suitable holidays, she takes care of all of the bookings and arrangements and ensures all documents are delivered on time and seats are booked etc. Unlike any other agent, Annabel is also on hand during the holiday to deal with any queries, change bookings or assist in anyway. We wouldn’t book any holiday without Annabel. We have been very impressed
Sent by Mary M
Herne Bay 07/11/2019
We have had the best holidays since we started booking through you. Our honeymoon was the best yet! Thank you Annabel
Sent by Karen Baldwin
Cliddesden 04/07/2019
Annabel is so helpful, knowledgeable and provides a fantastic service. Always so quick to help and thinks of things I don't! Couldn't be better and highly recommended! Thank you Annabel!
Sent by Mary O'Leary
Canterbury 03/07/2019
What a fantastic holiday we have had in New York arranged by Annabel The entire booking was done thru Annabel from start to finish, from the air flight, hotel, excursions and transport and everything just ran like clockwork. Annabel's knowledge and expertise as a travel counselor is supreme and I would not hesitate to use her services again or recommend her to my friends. Thank you Annabel!
Sent by C G
Canterbury 17/06/2019
Your knowledge of the locations and accommodation where invaluable and your help in checking us in for the flights, welcome cards on arrival in Miami and Barbados and just knowing that you were on the other end of an email or phone in case of any issues was very reassuring and above and beyond what we have experienced before.
Sent by John Oliver
Deal Kent 05/06/2019
We had a fantastic time and your choice of hotels was spot on they were superb. (Tuscany twin centre)
Sent by M Walton
Leeds 09/05/2019
Annabel’s organised all our holidays for a number of years now and we’ve always had amazing experiences - perfect hotels and locations, great recommendations for things to do and places to eat.
From booking flights and accommodation to restaurant reservations, Annabel arranges it all including coming to the rescue when things like flights don’t go quite according to plan !
We’ve recommended Annabel to family and friends too who have all had great experiences.
Everybody needs an Annabel !
Sent by jason knight
hartley wintney 12/02/2013
We chose Annabel as she was highly recommeded to us by a friend. Her level of service, knowledge and attention to detail were first class. She knew I wanted to dive so researched dive facilities as well at the hotels. Annabel's communication was excellent as was her admin. I will highly recommend Annabel to my friends and always use her for future holidays.
Sent by Neil & Tina Callingham-Carter
Canterbury 08/08/2012
Annabel was a tremendous help when planning our honeymoon to the Maldives. When getting married in February we wanted to relax after the big day in the tropical Indian Ocean as the best place to go for that time of year. We searched various websites and travel companies ourselves looking for something suitable but to no avail and with time taken up with other preparations things were getting tight. We then heard about Travel Counsellors from a friend and made contact with Annabel who came to our home to discuss what we were looking for and our budget.
After a few more phone calls and e mails, Annabel found exactly what we were looking for. The result was the perfect combination for us; an all inclusive holiday in Velidhu in the Maldives, a most beautiful Island, and direct flights from British Airways to cut down on travelling time and to fly on the right dates for us. And within our budget !!
Well done Annabel and thank you so much !
Sent by Claire Cardoo
Bude 18/12/2011
Annabel booked our honeymoon skiing and sightseeing in Canada for us. She listened carefully to what we wanted and booked us a fabulous holiday at a competitive price! We would definitely use her again and loved her personal touch! Thank you!
Sent by Lynne Murphy
Canterbury 11/12/2011
Annabel went above and beyond any other travel agent we have previously used, even writing our luggage labels for us! Throughout the lead up to our holiday to Mexico, she was constantly available to respond to my often puerile questions and I would have no hesitation in recommending her to others.
Sent by Tim Kidd
Littlebourne 01/12/2011
It’s always a great pleasure dealing with you. Thank you for your excellent attention to detail, help and advice.
Sent by Graham Smith
Burton in Kendal 28/11/2011
Annabel has been organising our holidays since 2005. We have booked via Annabel, a broad range of trips from packages to cruises, flights and hotels.
Each time we have been given lots of very helpful advice and options to choose from so that our trips become tailor made to meet our requirements.
Service received has always been efficient and friendly - the phrase "nothing is too much trouble" really applies.
Everything always goes according to plan. Annabel is only a phone call away to offer advice. To sum up - thanks Annabel.
Sent by Mike & Mary Appleby
Cirencester 19/11/2011
We have enjoyed several holidays organised for us by Annabel, and always very much appreciated the way in which she sorts out our preferences regarding the details of the itinerary; resulting in a tailor made trip. Her suggestions regarding accommodation, based on her experience and knowledge, have also been invaluable. Nothing seems too much trouble for her, and she is always a delight to deal with!
Sent by Alan Duke
Barham, Canterbury 18/11/2011
Nothing is too much trouble for Annabel. She puts together the travel arrangements accurately and without fuss. At every stage she checks that everything is in place and gives important information (e.g. visa requirements) that could be overlooked. She follows up enquiries promptly without pushing.
She is a delight to deal with and one feels treated like a friend.
Sent by Harold and Rosemarie Hoad
Ashford Kent 16/11/2011
We have said it before and we are more than pleased to say it again ,Annabel is the counsellor to follow.
We have enjoyed great holidays courtesy of Annabel's excellent organisation and administration skills. She always provides service beyond the call and with a ready smile.
Sent by Margaret Hill
Sheffield 15/11/2011
Annabel was absolutely brilliant helping us with our trip to the west coast of America. We wouldn't have had such a great time without her suggestions of where to stay and what to do. Nothing is too much trouble or her.
Sent by Pamela Shaw
Canterbury 15/11/2011
Thank you so much for all your help organizing our honeymoon. We really appreciated all the time you put in to help set up our honeymoon fund and the advice you gave us to help us choose our holiday. We would highly recommend your services to others.
Sent by Nicholas Hill
Sheffield 15/11/2011
The first time I have used Annabel was my recent trip to Singapore just after I retired. My tickets were sorted out extremely efficiently and arrived in plenty of time. My seat reservation also was confirmed and all in all the service given was first class. Thank you.
Sent by Philippa Robinson
Caterham, Surrey 15/11/2011
Annabel arranged the trip of a lifetime to California this summer for us, identifying our choices and preferences and recommending places and modes of transport to meet our needs. She will be our go to travel expert in the future!
Sent by Kristy Hazlehurst
Leeds 15/11/2011
I have booked several trips with Annabel now and have never been disapointed by the service I have received.
I have recommended her time and again to people and many friends and family now share 'my travel agent'.
She has loads of great ideas and advice and amazing attention to detail, she's superb and I can't fault any aspect of the service I have received over the years.
Keep it up!
Sent by Alison Robinson
Ashford 15/11/2011
Annabel has organised two family holidays for us. She is always very helpful and prepared to taylor the trips to suit our requirements. She researched the places we wanted to go and talked to local guides to work out the best options for us. In Bangkok she found us a hotel where we could hire a small suite with two bedrooms and a lounge so that we could all be together. She also researched the best locations for diving and suggested we stay on Koh Tao instead of Koh Samui as this cut the time needed to travel to dive sites.
On both holidays she made sure that there were always local guides to meet us and help with our connections. We have recommended Annabel to friends and relatives and would always use her for our holidays.
Sent by Nigel Harradine
Old Coulsdon Surrey 15/11/2011
My dealings with Annabel have been always very friendly and professional. Our holiday, that Annabel organised was to say the least,complicated and involved many flights and destinations. If we changed our itinerary Annabel would say "no problem" and then come up with an alternative.
I can without worry recommend Annabel to sort your holiday requirements.
Sent by Brian & Wendy Sanders
nr Ashford, Kent 11/01/2011
Just a word of thanks for organising our tailormade trip to South Africa. It was excellent and a really enjoyable holiday for us.
Sent by Melanie Walton
Wakefield 11/01/2011
Thanks for organising our trip to South Africa - it was a holiday to remember!
Sent by Harold ( Harry ) and Rosemarie Hoad
Ashford Kent 15/10/2008
Never travel anywhere without consulting Annabel.
Rosemarie had serious medical problems whilst we were on the other side of the world on holiday this year and Annabel provided first class help and assistance at a difficult time for us.
Annabel has the personality, the patience, the experience and the knowledge to make a holiday truly memorable.
Why approach anyone else?
Sent by Linda Loe
Wye 11/10/2008
Annabel's standard of service always exceeds my expectations.
Her personal touch makes me feel a most valued customer.
Based in
My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
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For a family or group of friends, accommodation on a holiday park can offer really good value for money. The Isle of Wight has several holiday parks and as an extra break over Easter, it was perfect for our family of 4. There is a range of accommodation on each park, often from lead-in standard category up to the newest modern designer styled unit which makes it hard to imagine you are in stat
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Rule Britannia!
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Our trip to the two lesser known ski resorts of Valloire and La Toussuire began at St Pancras as we travelled to the Alps by train, first by the Eurostar to Paris and then the TGV service to St Jean Maurienne. The journey whilst long, was very smooth and felt relaxing as the train sped through the French countryside. Quite a contrast to the usual hustle and bustle of an airport. As a group of adul
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St Lucia
20 April 2011
St Lucia Hewanorra Airport is located in the south of the island so to reach the many resorts along the north west coast, the transfer by road isf between approx. 1 hour 15 – 1 hour 45 mins. The road has been vastly improved over recent years and now has tarmac the whole way and it offers stunning views of the lush rainforest, banana plantations and numerous towns and villages. We opted to ta
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