Why you should trust Travel Counsellors to manage your complex travel needs

Why choose us? There are lots of other travel agencies (or Travel Management Companies) out there. What makes Travel Counsellors different? Before starting my journey with Travel Counsellors, I had spent the previous eight years working for one of the top four major Travel Management Companies (TMCs) in the country. I had a great time looking after some fantastic multi-national companies with complex travel needs. When I decided to leave to start this new venture, I had a little nagging doubt that I wouldn’t be able to look after such large companies again as a Travel Counsellor (TC). However, after a month working with the amazing TC family, I now realise this is far from the truth. I have given some thought to the decisions that businesses face when choosing a Travel Management Company and realised that there are ten great reasons why I think you should choose us. Resources and support The TC family is far from a group of travel experts working on their own. We are a company of over 1,800 travel experts with over 200 of these specialising purely in the corporate market. The average experience of a TC is 24 years. We build teams to perfectly match any client’s needs. For this reason, no account is too small or too big. We currently book travel for some of the UK's leading brands. TC has support headquarters with over 350 staff who are all specialists in their field. The best negotiated rates With an annual turner of nearly £1b, our buying power means we can pass on the best negotiated rates straight to our clients. We have rates with 450,000 hotels worldwide and agreements with all major airlines worldwide. 24/7 Our consultants are not tied to office hours. We will always be able to find a consultant or team of consultants who can match the hours you need. We have an in-house 24/7 Duty Team to assist when your consultants are not available. Award winning technology We have a large in-house development team with state-of-the-art technology developed for the specific needs of our customers. Our unique in-house built Phenix technology platform aggregates all fare and product content in one place. This ensures rich content for customers and efficiency leading to fast booking turnaround times. Our myTC app means we are with you before, during and after your business trip. Our investment in technology (over £6 million last year) is focused on strengthening relationships between travellers, travel bookers and their Travel Counsellor. Traveller tracking and risk As our Duty Office is manned 24/7 they monitor news and information channels to identify incidents and risks. Information is immediately relayed to TCs who will pro-actively manage bookings that might be affected. External Traveller Tracking tools can also be plugged into our reservation system should you want your own solution too. Carbon reporting Carbon reports can be generated allow you to offset your carbon footprint. International With staff working in the UK, Ireland, Belgium, Netherlands, UAE, South Africa and Australia we can fit around your time zones if needed. Reporting We offer a full bespoke reporting suite, offline and online. Our dedicated Account Managers can help identify and improve your company’s travel policy and booking habits. Financial Protection Every penny of your booking is completely protected by our unique financial protection trust. And it’s the highest level of protection you could wish for because it’s fully independent. Set up in 2004, it sits alongside our ATOL cover and financially protects every part of every trip, whether it be the whole holiday, a flight, hotel stay, car hire or even airport parking. It’s completely robust meaning no matter what happens, your money is safe. Ownership All our TC’s have ownership of their business. We truly believe in offering the best service in the industry as without our customers we do not have a business. With us, it’s personal. Give me a call on 01763 890017 or email at gary.fitzgibbon@travelcounsellors.com to find out more More details here https://www.linkedin.com/pulse/how-travel-counsellors-able-manage-any-size-portfolio-gary-fitzgibbon/