Sent by Helen Pieper
Rishton 10/03/2020
Kathy is a lovely professional travel advisor and I would, and have, recommended her to many.
Based in Rishton
Kathy Crane
It's Nice To Meet You
Looking for a holiday, or simply advice? I’m here to help!
Hi, I’m Kathy Crane, your personal Travel Counsellor. I’m based in Rishton, Lancashire, where I’ve lived for the past six years with my husband and two daughters. I originally grew up in Great Harwood, so I’ve always been local to the Hyndburn/Blackburn area.
I worked for Thomas Cook in the Accrington branch for 14 years, before moving on to Althams, an independent travel agency in Rossendale, where I have spent the last two years making dreams come true. Throughout the past 19 years, I’ve gained excellent knowledge and training, in all aspects of the sometimes daunting travel industry.
I decided to join Travel Counsellors in 2015, as I pride myself on giving the best advice and customer service possible. With the constantly updated technology, head office support and assistance from this award winning company, I feel I can offer this and much more.
I love to travel regularly with my family and friends and have been fortunate to experience many fantastic destinations over the years.
My passion is for the Greek islands, with their fabulous beaches, local tavernas, culture and of course not forgetting the glorious sunshine we all crave so much. Along the way, as well as visiting the most popular European beach resorts, I’ve cruised the ocean with both P&O Cruises and MSC Cruises, said ‘hi’ to Mickey Mouse in Disney and flown to the other side of the world, to Perth, Western Australia.
I take pride in finding the perfect holiday for my clients, as they mean much more to me than just a sales transaction. I love my job and am therefore available both evenings and weekends, at a time to suit, not just during traditional office hours. I understand the pressures of busy working and family lives, so I can chat when it’s convenient.
Whether it be a package holiday, city break, cruise, ski holiday, UK break, hen/stag weekend, group booking or flight only you’re looking for, I’ve got the best tools at my disposal to assist you. Maybe you’re planning a wedding abroad, honeymoon, or even a tailor made holiday of a lifetime, I’m ready to discuss your requirements, so please don’t hesitate to contact me.
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
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My customer stories
Sent by Jane Welton
Felixstowe 15/12/2019
Kathy always gets us a great deal. Polite, funny, very good at her job. Would recommend 10 out of 10
Sent by Tolbot Boulton
Great Harwood 15/10/2019
Great support in finding an alternative to our Thomas Cook holiday.
Sent by Tina Schofield
Great Harwood 13/10/2019
Kathy Crane is the best, would highly recommend.
Sent by Louise Bagshaw
Leeds 03/10/2019
Great help from Kathy with a booking way into the future. Helped to find different options and come up with a flexible approach for us to keep adding to the holiday as things are released.
Sent by Dale Hartley
Great Harwood 13/09/2019
I’ve always booked my holidays myself but love having the stress free option now! I know we are being looked after with Kathy, it’s wonderful xx
Sent by Lynne O'Neill
Darwen 04/09/2019
Kathy is a lovely lady and very helpful. My daughter has already booked with her again for next summer.
Sent by Lesley Woodruff
Clayton-Le-Moors 04/09/2019
Very helpful and professional....can thoroughly recommend and will definitely use Kathy again in the future.
Sent by Jane Feeley
Bury 01/07/2019
This is the 2nd time Kathy has arranged a holiday for us. Yet again, she came up trumps with the holiday she found, arranging everything quickly and efficiently, and even taking her laptop with her on a Sunday day out to finalise the holiday we wanted! Thanks Kathy for all your work to ensure we have the holiday we want at the right price. We will definitely be using you again.
Sent by Rebecca Noon
Haslingden 17/06/2019
Kathy is so lovely & has made the experience of booking a holiday so easy...very friendly to chat to & very quick to respond to emails/calls. Thankyou again xx
Sent by Joanne Haworth
Blackburn 15/05/2019
Thank you so much for arranging our New York trip. We had an amazing and fabulous time. We managed to do and see everything we wanted to and were shattered by the end of it, but I can definitely recommend it and you personally.
Thanks again.
Sent by Gill Bradford
Accrington 11/04/2019
She’s the best is Kathy, she sorts our hols out every year to Greece & this year my daughter, partner & our granddaughter have saved for their first holiday to Greece as a family. I recommended Kathy to them & she's sorted them out too & they are so excited & cant wait for August - she’s a star! we love her to bits!
Sent by Gillian Harris
Accrington 22/02/2019
Fantastic service, Kathy always finds us great family holidays. Exceptional service, good prices, very friendly and helpful. Love booking my holiday through Kathy knowing that I have no worries or stress, if for any reason a problem should arise Kathy would deal with it.
Sent by Carol Tweddle
Great Harwood 11/02/2019
Kathy provides such a friendly service, taking all the stress out of planning and booking a holiday. As a lone traveler, Kathy has been invaluable to me. I gave her my needs and got an amazing selection to choose from. The next time I go abroad, whether alone or with family, I will definitely be booking with Kathy. I cant thank her enough.
Sent by Christine Sullivan
Oswaldtwistle 29/01/2019
Kathy is a lovely bubbly person whom I’ve known for serveral years but didn’t know she was a Travel Counsellor until recently. We were talking about holidays and mentioned that we are going away this year and I asked her to find us something. She was marvelous, giving us several to choose from...we are well suited with the choice, excellent service!
Sent by Wayne Howard
Great Harwood 21/01/2019
We cant thank Kathy enough for her time and help booking our family summer holiday. I would recommend Kathy to friends and family.
Sent by Nicola McKelll
Great Harwood 21/01/2019
Fantastic service, very friendly and helpful. Would recommend 100 percent.
Sent by Laura Pendergast
Rishton 15/01/2019
Kathy is amazing. I never book a holiday without her. She has great knowledge and people skills and nothing is ever too much trouble. I constantly recommend to everyone I talk to whenever holidays are mentioned.
Sent by Christopher Fielding
Rawtenstall 11/01/2019
Kathys enthusiasm for our trip was exciting. Great, prompt service with a smile.
Sent by Lydia Hopgood
Abingdon 11/01/2019
Kathy is prompt re answering queries. She is helpful, patient, explains everything fully and clearly. Does what she says she will do when she says she will do it. Friendly and such a lovely person to match.
Sent by Shelley Hodgson
Rotherham 26/11/2018
Kathy was fab, very friendly and took all the hassle out of booking our holiday.
Sent by Ann Sharples
Accrington 04/10/2018
Excellent friendly customer service from Kathy. Will be recommending her service to all my friends. Will consult with Kathy on any future holidays or flights. Five Star service, thank you Kathy
Sent by Heather Crossley
Rishton 14/08/2018
It's the first time I have used Kathy but will definitely not be the last. Kathy was very helpful and managed to find us a choice of holidays that met all our needs. Fantastic service, I would highly recommend Kathy and Travel Counsellors.
Sent by Jacqueline Headford
Oswaldtwistle 06/08/2018
Absolutely fabulous customer care. I always recommend Kathy Crane.
Sent by Julia Walsh
Accrington 05/08/2018
Would have scored her more if I could. Excellent personal service. Even if I text/email Kathy in the evening with a random question she will answer. I have never been abroad without my husband but I am confident Kathy has everything in order. No pressure on me. Would definitely recommend her.
Sent by Joyce Baron
Accrington 30/07/2018
Nice and pleasant over the telephone, Kathy was efficient and nothing to her or us was a problem. A pleasure to deal with Kathy.
Sent by Ian Savage
Great Harwood 29/06/2018
An absolute fantastic experience with no problems at all - we would like to highly recommend Kathy
Sent by Daniel Gainford
Rishton 22/05/2018
Unbelievably quick getting back to me and couldn’t be more helpful. Would definitely recommend to anyone!
Sent by Cherelle Witts
Rishton 11/05/2018
Kathy Crane is a lovely, friendly lady and she is very helpful. She always gets back to me when needed. Highly recomend and I will be using her holiday services again.
Sent by Lydia Hopgood
Abingdon, Oxfordshire 25/04/2018
Kathy is prompt, thorough, helpful, polite and overall pretty brilliant. I have booked several holidays through Kathy and will continue to do so. Cannot fault.
Sent by Emma Seed
Clitheroe 22/04/2018
Feel so confident and at ease with the amazing service and correspondence from you! Can’t sing your praises enough.
Sent by Gill Bradford
Accrington 13/04/2018
Top marks to Kathy as she goes above and beyond just booking our holidays, she gives such a personal service and we wouldn’t go anywhere else.
Sent by Gareth Green
Accrington 03/04/2018
I’ve already been recommending Kathy to friends and family. She was fab and found us the perfect holiday with everything we wanted.
Sent by Phoebe Shaw
Clitheroe 06/03/2018
Extremely helpful, very friendly and nothing was too much trouble.
Sent by Laura Pendergast
Rishton 02/03/2018
Kathy Crane is amazing. No question is too silly and no request is too difficult. Kathy makes you feel like her only customer which is such a rare thing. Will def be back to book next years trips.
Sent by Christine Linklater
Great Harwood 07/02/2018
I find kathy's customer care second to none, she is so professional. I always recommend her to my friends and family.
Sent by Joanne Gall
Great Harwood 05/02/2018
Kathy was great in finding us the hol we wanted & did everything for us with the booking process. She is very kind & helpful & I know I can ring her if I need any advice. I would definitely recommend her to my family & friends.
Sent by Michael Hudson
Rishton 28/01/2018
We have always had excellent service from Kathy and always got first class service from her. It is so easy to book a holiday with her and she gives a few choices when you ask her about a holiday.
Sent by Julie Wheatcroft
Clayton-Le-Moors 28/01/2018
I will highly recommend this service and will definitely be using you again when I book my next holiday. Thank you.
Sent by Anne McCarthy
Preston 25/01/2018
Kathy really understood what I was looking for and provided a range of options that really fitted the bill.
Sent by Tina Schofield
Great Harwood 16/01/2018
Kathy is very helpful and always finds me the perfect holiday at the right price, have recommended Kathy to a lot of my friends.
Sent by Joseph Thompson
Rishton 15/01/2018
This is the second time I’ve used Kathy for planning and booking our holidays and she delivers every single time. Nothing is to much trouble, she takes all the hassle away and sorts and arranges everything right down to the very last detail. Amazing service!
Sent by Dawn Milnthorp
Manchester 15/01/2018
We came back late last week from Australia and I just wanted to drop you a line to say many thanks for your services. All your arrangements made it a much more enjoyable trip. Look forward to contacting you in the future, especially when we go back to see Hannah. Thanks again.
Sent by Sharon Siddle
Oswaldtwistle 13/01/2018
Superb, professional and speedy service would highly recommend!
Sent by Kellie Boothman
Oswaldtwistle 25/10/2017
Great service, price as promised. Quick and easy to book with a fantastic follow up service. Will definitely be using Kathy for my summer 2018 holiday.
Sent by Gillian Harris
Accrington 25/10/2017
I was given Kathy's contact number by my daughter in law. Kathy has arranged and booked a family holiday to Benidorm in a family hotel for eight of us. The holiday is a good price everything has been sorted by Kathy and stress free for me. I will use your service again and looking forward to our family holiday. Thank you.
Sent by Charlotte Moore
Great Harwood 25/10/2017
Kathy's help in booking our holiday has been outstanding from start to finish. After missing out on a holiday we first saw, Kathy was extra helpful in finding us an alternative holiday. I would definitely recommend Kathy in the future.
Sent by Lydia Hopgood
Abingdon 25/10/2017
Kathy is brilliant. Efficient and such a nice person.
Sent by Emma Cosgrove
Clayton-le-Moors 25/10/2017
Kathy was very adhering to my choices of the resort I wished for and gave me numerous options. Kathy was very communicative and was always professional throughout the whole booking experience.
Sent by Carl Ainscough
Rishton 18/10/2017
Takes all the hassle out of booking a holiday, at great value too.
Sent by Craig Thornton
Blackburn 18/10/2017
I have booked through many travel agents and I can honestly say Kathy has shown me what real customer service is. Kathy has helped me find the perfect holiday in my budget and answered my many questions. I don't think I will ever use a different travel agent again. Thank you!
Sent by Alison Johnson
Great Harwood 18/10/2017
Kathy provides a very professional and friendly service, will definitely be booking through her in the future and will be recommending her to friends and family.
Sent by Sarah Mayor
Great Harwood 18/10/2017
Kathy really does go out of her way to find you that perfect holiday. Nothing is too much trouble. I would highly recommend her.
Sent by Tyra Taylor
Rishton 18/10/2017
Absolutely love Kathy and this service! Made booking our first holiday so much easier!
Sent by Stephanie Ellis
Great Harwood 13/10/2017
Excellent Service by Kathy. Will be using her again to book another trip. Highly recommend to all my family and friends!
Sent by Christine Murray
Great Harwood 13/10/2017
Absolutely fantastic, efficient service. Have recommended Kathy Crane to numerous friends.
Sent by Laura Pendergast
Rishton 13/10/2017
I love booking holidays with Kathy, I always get a good deal and the personal service is amazing. I tell anyone who will listen how fab she is, so much so that I've ended up on the same holiday as a colleague at work next year!
Sent by Julie Dunn
Settle 13/10/2017
Would like to thank Kathy, she's amazing. Kathy made our trip to Rome great from start to finish, especially with such short notice.
Sent by Eamonn O'Brien
Accrington 13/10/2017
Always willing to help, advise and offer support. After four holidays booked through Kathy, we'd had four amazing holidays. Can't wait for holiday number five.
Sent by Dorothea Gould
Great Harwood 12/10/2017
Excellent service - Kathy kept us informed of everything throughout the booking process. We will use her services again.
Sent by Hilary Allen
Rishton 12/10/2017
Kathy always provides a first class service. Very professional and knowledgeable with the personal touch.
Sent by Christopher Owen
Barnoldswick 12/10/2017
Very friendly service. Quick to reply and always with the information and answers we needed. Very happy with the service and will continue to use for the foreseeable future.
Sent by Sharon Duckworth
Brisbane, Australia 12/10/2017
Kathy went above and beyond to help me book flights to see my sick dad, she was amazing and can't thank her enough.
Sent by Elizabeth McCann
Rishton 12/10/2017
Excellent service, quick to respond, will highly recommend to all our friends and family.
Sent by Alan Hammerton
Rishton 09/10/2017
Sorted our first holiday abroad in 10 years. Filled us with confidence, with the relaxed and professional friendly attitude. We have already recommended to a friend.
Sent by Christopher Johnson
Chadderton 09/10/2017
It's early days for us but first impressions are excellent so it has to be 10. Thanks Chris.
Sent by Allan Cook
Great Harwood 09/10/2017
Kathy is very helpful and friendly.
Sent by Angela Moon
Great Harwood 09/10/2017
No doubt about it, always at the other end of a phone, friendly, reliable and definitely the personal touch. Nothing is ever too much trouble. Always recommend Kathy.
Based in