Based In Hatfield

Kerensa Kassi

Available for new enquiries

It's Nice To Meet You

I’m Kerensa - based in Brookmans Park, Hertfordshire. Living with my husband Mark, our "kids" are now 21,19 and nearly 17 !

Last year I became a Gold Travel Counsellor ! It's the top achievement at TC, making me one of the top 10 percent of the Travel Agents. I'm proud of this achievement I've worked super hard ensuring I provide my clients with the best possible experience on their hard earnt holidays. Well done for finding me, you can put your next holiday idea in my capable hands !

Before becoming a Travel Counsellor I worked for over 15 years in the city on a busy trading floor for Bank of America, a big American investment bank selling Fixed Income products. It was a fantastic, thrilling, competitive and demanding job but not very family friendly. On the upside I travelled extensively for work and pleasure so that’s when I realised I had a great existing skill set, a perfect foundation for a new career in travel as it is something I'm very passionate and fussy about. Friends and family have sought my holiday advice for years knowing I do that extensive, in-depth research, demand high quality, expect good value, love lots of luxury and I know just how important holidays are!

But here we are 7 years on drawing on those years of experience in booking my own family holidays - young kids to now demanding teens, I know exactly how important it is to ensure it meets everyone’s requirements. We’ve had many luxury holidays in Dubai, Oman, Maldives, Abu Dhabi and had equally amazing experiences, making memories travelling extensively in Europe and travel annually to Greece (as my father is Greek) so that country is dear to me. Whilst luxury has its place it’s also nice to experience the culture and the authenticity of a country too.

I work from home, I have many local clients but so many are based all over the UK, some are abroad too. With 24/7 Duty office support, in-depth training Travel Counsellors and my growing passion for travel and lovely clients I really have the dream job! I’m available throughout the day and evenings - even if I’m not at my desk I will always respond quickly so I can help you start making your exciting holiday plans without delay! Competitive prices, with first class service!

So apart from my annual trips to Greece 2022 and 2023 has been busy with some must see destinations:
Cappadocia - stunning landscape and hot air balloons
Jordan for my big birthday taking in Petra, Wadi Rum, Dead Sea and Amman
A weekend trip back to Morocco enjoying the souks and luxury hotels just outside the Medina
Seychelles for Xmas visiting Mahe, Praslin, Silhouette and La Digue
Barbados Girls Trip - rebooked for March 2024 too !
Mainland Greece - Romanos and the new W Hotel
Greek Island Hopping - Naxos, Andros, Ios and Paros were our family destinations for 2023
Kerala - luxury houseboat and tour of Kerala finishing in Doha
Thailand - Elephant Hills

Next year - more big plans for me and you !

Life is just too short to go on mediocre holidays - let's have some amazing experiences with friends or family ! Contact me for a free quote.

signature

My customer stories

Sent by Mary Ward

Greek Island Hopping Score received 10/10 All great with the organisation so far thank you - I appreciated this and the attention to detail. I will provide a more detailed review once we have travelled to Greece in September.

Sent by Aradhna Morton

Score received 10/10 Kerensa arranged our trip to Canada in 2024 and on the back of that experience we asked her to work with us again for a family trip to Iceland 2025. We outlined what we wanted and she made suggestions to co-desighn a holiday for our preferences.

Sent by Miguel Alonso Capelo

Score received: 10/10 Kerensa is great. She will take good care of you and will deliver your dream trip 10 March 2025

Sent by R Poulter

Kerensa is absolutely brilliant and always goes the extra mile to find us the best holiday. Nothing is too much trouble, and she always pays so much attention to what we need as a family. She finds us the best price, and the best value which I am sure is not always easy as we are a large family. Trips booked: Ikos resorts 21/22 and Summer 2023

Sent by K Mills

Kerensa takes bookings to a whole new level, her attention to detail and to finding the right holiday is exceptional. Trips booked : Kerala '20 and Crete '23

Sent by J Harvey

Kerensa has an amazing ability to understand complex needs and deliver the most amazing family holiday solution ! Trips: Iceland 2023 and Summer 2023 booked

Sent by Cathy Polledri

Kerensa is a godsend !

Sent by Stephen Robbins

The service was wholly personal and understanding of particular circumstances. This included follow up assistance after i had booked - which is unusual and very well received.

Sent by Julia Tupper

Amazing service. Kerensa was available 24 hours a day when we were trying to get the details sorted and was incredibly patient with all our changes. She has continued to stay in touch and provide extra ideas and information. I would recommend her to anyone wanting to book a great holiday without any hassle.

Sent by K Mills

We had a wonderful time. The resort was beautiful with fantastic service. Very quiet and relaxing which is exactly what we were looking for. Highly recommended. Thanks for you help with everything. I'll be in touch for our next holiday! Many thanks, Mrs K Mills

Sent by Matt Spencer

Had a fab time at the Belle Plagne Club Med - lessons and instructions were excellent, and the food was amazing and all the alcohol was included in the price. Kerensa had guided us through all the ski supplier options and she chose the perfect resort for our needs. I would happily go back to the same resort next year, but also like the look of the new Club Med resort - and definitely using Kerensa again - she made everything, easy and seemless at no extra cost!!!

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Lucy Gilbertson Year 8 - Review of Marataba Safari Lodge !

12 November 2018

Do you want the holiday of a lifetime? There is a place for that! Here at the family friendly Marataba Safari Lodge, located in the Marakele National Park, South Africa. It is one of the greatest safari lodges in the world and it is Malaria free too! We care for our guests, so they want for nothing…and you are no exception so come along and enjoy a mind-bending experience. Our mouth-wat

Girls Long Weekend in Barbados March

19 March 2017

You may think it’s a mad idea but you are very wrong! You'd actually be mad not to try this ! Barbados is one of my favourite destinations. It has so much to offer - fabulous weather pretty much most of the year, although traditionally it’s a great winter sun destination. As it’s tropical the weather is great all year round and those tropical showers are bearable in the out of peak times.

Dubai May Half Term

08 June 2016

Dubai May Half Term We've not long come back from an amazing week with family and friends in Dubai and I cant recommend it highly enough! Ok it was quite warm for my pasty husband and my fair skinned kids but we were armed with sunsuits and factor 50 so managed that bit. The hotel helped too easing the pressure of the 40 degrees heat and wall-to-wall sunshine by chilling the pools, coming r

Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

Find me on social