Based in Newent

Madeleine Corley

Available for new enquiries

It's Nice To Meet You

I live in Newent and have been a Travel Counsellor since January 2017, tailor-making your holidays with my dachshund under my desk.

I’m looking forward to helping with your plans and am available at a time to suit you including evenings and weekends.

I have years of experience planning holidays and business travel and really enjoy it. You can trust me with everything from a weekend in a cottage up to your Honeymoon or big family holiday. Tell me what you’re looking for, I’ll come back to you with ideas and keep making adjustments until everything is exactly right.

I love researching your itineraries and work with our destination experts around the world for local knowledge and advice.

Perhaps there’s lots of you with different requirements or you’re visiting a few places or planning a special trip and want everything to go right? Whatever it is I can make complicated plans simple for you.

As well as making all the arrangements I’m also here to help while you’re away. No call centres to call or reference numbers to quote! I know you and your plans and can answer questions quickly.

Your holidays are important and I will make sure they’re looked after. There’s no booking fee or charge for my help.

Everything you book is 100% financially protected and all your plans will be together in your MyTC account online or on the app.

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Ikos Porto Petro

09 October 2023

Ikos Porto Petro 5* Mallorca I enjoyed a holiday at Ikos Porto Petro in October 2023. It opened in June, and everything looks very smart, new, and well looked after. The grounds are pretty with lots of flowers and with the sea views, there’s lots of photo opportunities. With everything included, spacious grounds, attentive service and the location it’s a perfect holiday destination. Our Room: Deluxe Junior Suite Sea View We stayed in a Deluxe Junior Suite Sea view which is perfect for two but could fit up to three. There's plenty of space with a King Bed and separate seating area and balcony. The room had two TV’s, lots of wardrobe space and the bathroom had both a bath and a separate shower. We had sea views through the trees from our balcony. As with everywhere in the hotel the décor is natural, neutral colours. The minibar is included and refilled if requested. Deluxe The Deluxe rooms are close to the Deluxe area with two pools and the ‘Seasons’ restaurant only available to Deluxe guests for breakfast and dinner. This restaurant is available to everyone with a reservation for dinner. The pool is an infinity pool with lovely sea views and is spacious with plenty of sunbeds. Other Deluxe treats include a massage each at the spa, a bottle of Taittinger on arrival, olive oil gift to take home (which we forgot to pick up), upgrade on the hire car & a wicker basket beach bag which seemed to be popular as everyone was using theirs around the pool. The other Deluxe benefit is a whatsapp service to contact the team with requests and questions. (We used this to order room service more quickly than ringing). Pools & Beaches The location is lovely with lots of sea views. However, this is a hotel for pool rather than beach lovers as the two beach areas are small coves without much sand. The resort is spread out and there are lots of pools, so everyone has one near their room. Most of these are available to everyone but there is one adult only pool and a couple of pools only for Deluxe guests. There were always available sun loungers by each pool and reserving them is not allowed. My favourite was the infinity pool in the Deluxe area. Restaurants & Bars As Ikos is All Inclusive Plus all meals, drinks and snacks are included. Reservations are required for dinner and three of these can be made in the Ikos app before arrival. The team then make reservations for the other nights for you. There’s a main buffet restaurant, 5 a la carte restaurants and Dine Out opportunities all included too. We ate in ‘Seasons’ for a la carte breakfast which is only available to Deluxe guests, The Market for buffet breakfast and had a room service breakfast. For lunch we tried The Beach Club (Beach vibe but not on a beach..) which was my favourite meal of the stay, The Market buffet and ordered from the pool menu. At dinner we tried The Market for buffet, and most of the a la carte restaurants. We didn’t try the Dine Out, in local restaurants. The food was all lovely and lots of choice with more attentive service and higher standards in the a la carte restaurants. 24/7 room service is also an option and non-stop food and drinks brought to your sun lounger! The hotel also surprised Tom with a birthday cake and more champagne. The contents of the minibar are also included. We also tried a couple of the bars including the Porto Petro bar and enjoyed testing some of the cocktails. Spa As Deluxe guests we had a 30 minute back and neck massage included each which we had in a shared room. The spa has everything you’d expect including an indoor pool, sauna, steam room and was quiet when we went so, we had the place to ourselves. We didn’t try the gym or bike hire but did take out one of the pedaloes! Local Discovery Apart from making restaurant reservations the other thing to book in advance is the one-day compliment Tesla hire car. This is available to all with Deluxe guests having an upgraded model. We used ours to travel to Drach Caves (about 30 mins away) which is ideal for escaping the sun. The car is yours for the whole day and you can order a take out lunch the day before to take with you. Who would I recommend Ikos Porto Petro to? Ikos resorts are already one of my most popular requests for 5* All Inclusive family holidays. I’d be happy to recommend Ikos Porto Petro to families, couples, and groups of friends. There are lots of young children around and only one adults-only pool so not ideal for anyone who especially requests adults only resorts. It would be ideal for a multi-generational family holiday with lots for everyone to do. The choice of dining options is a highlight and that everything is included. Tips • Make your 3 restaurant reservations before arrival and if you don’t have young children book for after 8pm. • Book your complimentary hire car in advance & spa treatments on arrival. • The ‘Central’ Pool is adults only. • The ‘Deluxe’ bag comes in handy as an easy way to show you belong in the Deluxe area! • The Beach Club isn’t on a beach but is worth visiting anyway for a livelier atmosphere and some of the best food

My customer stories

Sent by Chelsea Glaysher

Madeleine is always great at helping with my requests! Even if I change my mind many times! And is always happy to answer any questions or queries I have!

Sent by Dianne Gill

No stress way to book a holiday. Saved us hours of trawling through the internet. Wonderful!!

Sent by Adam Irwin

Madeleine's always been great for our trips, whether it's been sourcing logistics for foreign travel for work, family holidays or shorter weekend breaks - I use her every single time I go away!

Sent by Kim Catchpole

I have used Madeleine several times for holidays and she always goes above and beyond to help. She always replies to any queries I may have very quickly and efficiently and I would definately recommend her.

Sent by Chris Ferris

Madeleine is obviously a seasoned professional and has the gift of being able to anticipate my needs.

Sent by Karen Bell-Taylor

Fantastic knowledge, very helpful and responsive to any questions we have. Highly efficient service thank you Madeleine

Sent by Dirk Shelley

Always helpful, responds to our requests /enquires really quickly. We already recommend her to others!!

Sent by Shari Vandervelde

We have already recommended Madeleine to friends and family!

Sent by Victoria Lovell

Madeleine has been fantastic, nothing was to much trouble. Her responses to our requests were extremely quick. She is very knowledgeable and we would highly recommend her to friends and family. Thank you Madeleine.

Sent by Phil Kester

Can’t fault. Madeleine makes choosing and booking holidays easy.

Sent by Chris Hillier

Super efficient and gives great advice. Seems to always be available. Doesn't matter if it is Africa, Asia or Europe, she has a solution.

Sent by Lindsey Ebdon

I have recommended Madeleine to friends and family and will continue to do so. She is always really friendly and helpful and comes up with hotels and accommodation I wouldn’t even think of!

Sent by Fiona Warr

A great experience which saved me a lot of time!

Sent by Freya Bowditch

Very helpful, friendly + knowledgeable

Sent by Debbie Fellowes-Freeman

Madeleine is amazing. She is so attentive and welcome to our ideas then helps us formulate a plan. She considers things I won’t have done! She’s keep us on the radar so when we’re ready to pick up on holiday plans she’s right there with us. She goes over and above every single time. Thanks so much Madeleine!

Sent by Susan Everson

No question, I would always recommend Madeleine to friends and family, and I have done so. She always goes above and beyond

Sent by Michaela Buckland

Excellent, quick and helpful service.

Sent by Adam Irwin

Madeleine is always great! Despite the vague details I share with her at the start, she is solution-focused and always presents options that we invariably like!

Sent by Barbara Skinner

Quick, efficient and personal. Highly recommend.

Sent by Lynda Clapperton

Always helpful any time I email and it’s good to know we have Madeleine a phone call away if needed when on holiday I would give Madeleine 11 out of 10

Sent by Bonnie Barney

Madeleine Corley has been extremely helpful in planning our major trip to Tanzania this year, and now helping us with our cross-country trip throughout Europe! We will definitely recommend her to all of our friends!

Sent by Alan Moore

"Exceptional Service. Would not use anyone else!"

Sent by Louise Lisseman

Madeleine researches all my requests and always gets me the best price and options. She is really helpful and communicates effectively and gives me holiday ideas

Sent by Sophia Blomley

Madeleine is thoughtful, reliable and the best support for travel anyone could ask for.

Sent by Rae Couch

Madeleine is outstanding.

Sent by Nathan Owen

Excellent service and communication, so helpful and knowledgeable.

Sent by Katrina Ballantine

Madeleine was so patient as we pondered the different options. She gave us great choices to look at and it has been so lovely having someone else doing all the booking and check-ins. Great service and recommend!

Sent by Paul Baker

A very friendly and helpful service. Madeleine really makes you feel special and she works hard to make sure you get what you really want. She is really intuitive and easy to talk to.

Sent by Daryl Tyler

Madeleine was recommended by a friend, and I'm so glad. She understood what was important to us and tailored the trip accordingly, and was more than happy to modify details as we investigated our destinations. I would happily recommend her, and will certainly be using her again.

Sent by Rachel Moss

Madeleine has been fantastic at providing ideas and suggestions and organising a special holiday for my husband’s 50th. Thank you.

Sent by Shari Vandervelde

We booked our holiday with Madeleine and she was great. We gave her our list of requirements, and she got back to us promptly with lots of well described and tempting options which met our needs. She was able to answer all our questions, and made arranging our holiday both easy, and a pleasure. She was even able to sort out our parking and insurance for us. All her communications were swift and professional. We really enjoyed the holiday, and everything went very smoothly. The hotel she found for us was lovely, with amazing food (one of our requests!), stunning location, friendly staff, and excellent facilities. Madeleine removed all the potential stresses of arranging our holiday, so we could just relax and enjoy it. Excellent service, many thanks for your help Madeleine!

Sent by Lisa Davis

Brilliant service so happy with the support from Maddie, very quickly organised and this is the second time we have had Maddie help us pick a family holiday

Sent by Kelly Barnard

Madeleine is fantastic to work with! She is always super speedy in her responses, and nothing is too much trouble for her. Would highly recommend!

Sent by Kim Gill

Madeleine offers exceptional care and service from stat to finish. We wouldn’t book with anyone else. She has been there for us at all hours of the day and night and reassured us in emergency situations. She goes over and beyond and we couldn’t recommend her highly enough.

Sent by Lindsey Ebdon

Madeleine was just simply brilliant- I will use her services for any trips I go on from now on!

Sent by Kim Catchpole

i have used Madeleine a few times and she has always found exactly what we want. Always gives us alternatives which in the most recent case proved to be just what we wanted. I would 100% recommend her

Sent by Lynda Clapperton

Amazing I would score more if I could

Sent by Sarah Harries

Always helpful, always finds the best deals and always responds quickly

Sent by Linda Johnson

Madeleine was brilliant. She made some great recommendations and the efficiency of service was astonishing. I have already recommended her several times over.

Sent by Debbie Fellowes-Freeman

Madeleine is fantastic. She has a wealth of knowledge and advice and is very resourceful. She is extremely professional and helps me every step along the way in my holiday planning. Her after sales service is exceptional, always checking we are enjoying our holiday, and if we need any further assistance. She always remembers the finer details too, eg if I enquired about car parking at a resort for example. I would recommend Madeleine to anyone!

Sent by Louise Lisseman

Madeleine comes up with great holiday suggestions and always carefully considers my requirements - I book all my holidays with madeleine and would highly recommend her

Sent by Philip Kester

Madeleine is excellent! She provides a bespoke service for all our travel needs, spending time to present and work through options that suit our needs and budget.

Sent by Hilary Macaulay

I wish I‘d known about Madeleine and Travel Counsellors years ago!!

Sent by Melanie Halstead

Madeleine Corley is determined to find the right holiday for the right people. Knowledgeable, thorough, quick to respond, personable too.

Sent by Daryl Tyler

Madeleine has been amazing. Very understanding of our requirements, and very quick with responses. Will definitely use again.

Sent by Frank Walsh

Madeleine Corley has been dealing with all my travel arrangements both business and personal for five years now. She is a consummate professional and always responsive and pleasant.

Sent by Freya Bowditch

Really helpful, knowledgeable and friendly

Sent by Dirk Shelley

Madeleine has been brilliant in supporting our latest requirements. She responded so quickly and was able to help with all the questions we had.

Sent by Joanna Dilworth

I have already recommended Maddy to multiple friends who have all also been extremely satisfied and pleased with her amazing support. Many have gone on to recommend her to their friends and family too.

Sent by Nicala Clapperton

Madeline has always been helpful with the multiple holidays she has planned in the UK and abroad

Sent by Paul Teasdale

Maddy always sends us a set of very useful options based clearly on what we’ve requested. She replies promptly to any follow up queries we may have and once we’ve made our decisions she ensures everything is in order for us to really enjoy our trip. She’s our one and only go to!!!

Sent by Kim Gill

Madeleine always offers exceptional service, we wouldn’t book with anyone else

Sent by Katie Callis

Madeleine worked to our brief and budget perfectly, always very responsive. Sent us a great selection and happy to keep tweaking packages and costs until we had it just right. Will definitely be using again!

Sent by Stephanie Spelman

Madeleine is an excellent representative of Travel Counsellors. She is thorough, helpful and prompt. I will always recommend her to anyone looking to travel!

Sent by Claire Bond

Through working through our likes and dislikes Madeleine has really got to know us and help us get the perfect holiday

Sent by Ed Bevans

I have already recommended Madeleine's services to multiple other friends and family members.

Sent by Sue Everson

Thoroughly recommend. Will always book through Travel counsellors and Madeleine is brilliant

Sent by Rae Couch

Madeleine is amazing, fantastic simply the best!

Sent by Lisa Boughton

Madeleine is a delight to speak to, always so accommodating and helpful. I have recommended her to friends and more colleagues now.

Sent by Adam Irwin

Madeleine is great - really speedy, great suggestions and super-efficient.

Sent by Faye Townsend

Fantastic service yet again....wouldn't use anyone else!

Sent by Sophia Blomley

Always recommend Madeleine to everyone! She has made my travel infinitely easier and I know she's now a favourite for a lot of my friends and family!

Sent by Paul Baker

Madeleine has been very helpful in arranging two trips for us. Excellent service.

Sent by Emily Eagle

Very friendly. Was able to organise my perfect holiday. Quick to answer and reply.

Sent by Victoria Gardiner

Most helpful and accommodating to my families holiday needs

Sent by Phil Kester

Madeleine provided a first class, bespoke service in helping us choose our family holiday this year. I’d wholly recommend her service to others.

Sent by Claire Green

Very pleased with such prompt response, nothing was too much trouble. Lots of options, asked and listened to what I required. Great service, have used before and will again X

Sent by Kim Gill

Madeleine offers a second to none service. We would never book with anyone else now. She is amazing.

Sent by Susan Everson

I would definitely recommend Madeleine Corley. She just makes everything so easy

Sent by Deborah Fellowes Freeman

Madeleine was fantastic. She was so resourceful in finding our holiday and tailor made it to exactly what I wanted. She was ever so patient too as our plans changed

Sent by Lauren Behan

The most easiest way to book a holiday! Madeleine saved me hours of searching and got me the best deal. Everyone needs a Madeleine in their life.

Sent by Melanie Halstead

My family and I gave a list of holiday requirements to Madeleine, we are a group of grandparents, parents and a baby. Madeleine made swift work and short-listed half a dozen European options, all with private transfers after arriving from our local departure airports. Her suggestions were hard to choose from, as the hotels were 5* and All Inclusive! The breakdown of accommodation was comprehensive, and Madeleine gave consideration to our group’s varying age range.

Sent by Deborah Preston

Madeleine provides a fantastic service, finding superb options that are great value for money and she’s always quick to respond and super helpful. So happy we found her!

Sent by Daniel Strachan

Madeleine has been fantastic setting our trip up. Always on hand to answer any questions or give advice, I can’t recommend her enough! If anyone is considering a trip, I’ll be sure to let them know about Madeleine at TC.

Sent by Katie Mitchell

I've booked three holidays with Madeleine now. She makes the process super easy and I know that we're going to have a great time when we're away.

Sent by Barry Thomas

From our very first enquiry Madeleine responded very quickly, introducing herself and explaining what she could do. Once we gave our suggested requirements, she came back with a choice of hotels and a choice of ferry timetables and also offered to look into insurance for us. During the trip we were delayed because of a storm and our ferry was cancelled at short notice. We made contact with Madeleine and within a short space of time she had transferred our booking to the first available time and offered to look into hotel bookings. First class service, would definitely recommend the use of her services and we will do so in the future.

Sent by Roxanne Guy

Using Madeleine to book my first travel since 2019 has made a potentially more complicated situation much easier! Not just the tickets being supplied but the support links for Covid information and requirements for leaving and re-entering the country were very useful and appreciated!

Sent by Lisa Hassett

Madeleine has been very helpful in booking my future holiday

Sent by Sophie Gist

Very helpful, I feel relaxed knowing even the smallest question gets an answer and that it's a personal service.

Sent by Suzy Croskell

Madeleine has been amazing. Super happy with everything and will definitely be back in touch to book the next holiday.

Sent by Rachel Sallis

Madeline has been amazing! She really put our minds at ease and made travelling non stressful! I’ve already used her to book again and so has my sister! Five stars!

Sent by Natalie Ball

Madeleine has been so helpful, nothing has been too much trouble. She is quick to respond and has really made booking our honeymoon stress free leaving us to be able to get excited!

Sent by Catherine Maher

Madeleine was fabulous, despite our indecisiveness and messing!! I would highly recommend her!!

Sent by Karen Bell-Taylor

Madeleine goes above and beyond to meet our requirements and is very friendly and helpful. Madeleine is also very prompt with her responses and I have already recommended her to several of my friends and work colleagues. I'll always ask Madeleine first when I look to book a holiday or trip. Many thanks!

Sent by Paul Teasdale

Madeleine is unfailingly helpful, informative, knowledgeable, easy to communicate with and readily available should any problems arise. She is our essential go to for holidays and short breaks.

Sent by Victoria Hall

Madeleine is always amazing at arranging our holidays, I wouldn’t use anyone else !

Sent by Trevor Lovell

With a fairly broad brief to work on Madeleine came back with eleven potential solutions in a matter of hours. Once we'd made our selection the booking process was straight forward and seamless. Thank you

Sent by Katie Mitchell

Madeleine was brilliant from start to finish. She went away and found us a selection of holidays from our initial ideas and we struggled for choice. The quality of the accommodation was brilliant and the location fantastic. Her communication was great throughout. We’ll be booking again for sure. Highly recommended.

Sent by Elena Winnan

My trip to Spain was a last minute decision and Madeleine organised everything in a flash! Fantastic service, very professional and reliable. Brilliant attention to detail and advice, very patient and understanding. I felt very safe during my trip. Very very impressed! Thank you so much!!!

Sent by Lynda Clapperton

Madeleine is absolutely amazing at finding our holidays for us and nothing is too much trouble we have used her services on numerous occasions and will continue to do so and with Madeleine knowing what we require for our holidays she never fails to find the accommodation we are looking for whether abroad or staycation she works so hard I usually contact her out of hours and she never fails to reply Madeline is worth her weight in gold ….

Sent by Silvana Whitton

I would not hesitate to recommend Madeleine Corley because she understand the needs of her customers, takes them at heart and consequently gets the best results for their requirements. Well done Madeleine and thank you

Sent by Kim Gill

Exceptional service from Madeleine. She is constantly there to help with any queries, concerns or questions. Outstanding … that’s all I can say x

Sent by Hilary Macaulay

I am so pleased to have found Madeleine , who has completely removed the stress of organising a reunion . Now I can enjoy the event as well!

Sent by Claire Green

Your commitment to your customers, attention to detail and general assistance and help.

Sent by Sian Meirion-Jones

Madeleine made it so easy for us, took all the stress and strain away, came up with some fab suggestions and really helped us fine tune what we wanted. Had a fantastic break as a result of her help.

Sent by Joanna Dilworth

Madeleine booked us a few nights away in a cottage and hotel. As always she was friendly, prompt, found some great options and organised all the meals, timings and details for us. We have booked our holidays with her for 5 years. She is excellent and always finds brilliant choices for us.

Sent by Louise Lisseman

Madeleine is always very helpful and responds to my requests promptly. She makes great suggestions and does all of the paperwork for me so makes things very easy for me, she even completes my luggage labels for me! I would highly recommend her.

Sent by Helen Chu

Madeleine has been amazing to work with, she is super friendly, knowledgeable, and there is nothing too much to ask!! Have recommended her to all my friends already.

Sent by Karen Bell Taylor

Very friendly helpful and cost effective service. Will certainly contact Madeleine to see what she can suggest for our next holiday.

Sent by Victoria Hall

I would always recommended Madeleine as she always goes above and beyond to organise our holidays. I wouldn’t use anyone else

Sent by Kelly Atkinson

Super efficient, proactive and really takes care of everything. Very reliable and a great service

Sent by Regan Macdonald

Friendly, helpful, and knowledgeable...I feel totally confident with my travel plans in her hands, and it's a relief knowing that I don't have to arrange it all myself... Thus taking the guess work out of the equation! Really pleased and will be using her services again in the future!

Sent by Paul Jenkins

Can't speak highly enough of the service we have received.

Sent by Louise Lisseman

Madeleine helps me find the right deal at the right price and does all the paperwork for me. She comes up with great ideas for suitable holidays - she is always professional and has great attention to detail. I would highly recommend her.

Sent by Emma Mack

So far, fantastic service and really helpful. Have already recommended and will continue to!

Sent by Emma Edgar

AMAZING service - again.

Sent by Nathan Owen

Madeleine is brilliant. Personable, knowledgeable, great communication. The personal touch goes a long way when booking a holiday or making future bookings :-) Excellent customer service.

Sent by Faye Townsend

Excellent service, every detail thought of and truly stress free!! Already have and will continue to recommend Madeleine and travel counsellors!!

Sent by Margaret Wren

Madeleine's expertise, knowledge of what is available, patience in dealing with my needs, ability to get things exactly right for me, is unbeatable. I would wholeheartedly recommend her - and have already done so - to anyone who wants the BEST holiday and greatest value for money. She is superb.

Sent by Paul Teasdale

Knowledgeable efficient friendly easy to get on with and responsive to needs.

Sent by Rachel Sallis

Amazing service! Makes booking a holiday so much easier!

Sent by Christian Bessell

Very helpful and punctual. Made the process of booking the flights very easy and hassle-free. Would recommend to anyone.

Sent by Kelly Durkin

Madeline has been fantastic. Very quick to respond to my questions and has made booking a holiday super easy for me!

Sent by Angela De Souza

Madeleine has taken the stress out of booking my business and personal trips and I am so grateful for her 5-star service.

Sent by Nicala Clapperton

Madeleine is very helpful, always replies to emails swiftly.

Sent by Steven Foster

Madeleine has been fantastic, I would and have recommended her to multiple friends so far and will continue to do so.

Sent by Jeremy Furtado

I always recommend Madeleine Corley to friends and colleagues for any issue relating to travel ranging from organising insurance through reserving short-term lets in the UK to more ambitious trips.

Sent by Frank Walsh

Madeleine is very patient with all my demands and alterations I have already recommended her to my friends and colleagues She responds very quickly to my emails which is comforting to know

Sent by Laurent Jarrett

Madeleine understood our needs and nothing was too much trouble.

Sent by Adam Irwin

I’ve already recommended Madeleine to a couple of friends!

Sent by Kathleen Trevail

Personally, I have found using a Travel Counsellor takes the anxiety out of comparing flight packages and other travel modes. I can rely on Madeleine's expertise and experience to get me the best deals.

Sent by Sarah Harries

Super helpful advice and guidance and found me the holiday I wanted.

Sent by Laura Buck

Highly recommend! Very fast service, great value for money. I won’t be booking a holiday with anyone else!

Sent by Claire Cunningham

Excellent service. I am already recommending.

Sent by Jeffrey Shaw

Madeleine was quick to understand our requirement, coming up with good options from which we were able to select the one for us. All booked in a very short timescale. Marvellous service. Thanks.

Sent by Kayleigh Purser

I have been telling everyone I know to contact Madeleine if they have any travel needs. She has been so incredibly helpful and knowledgeable.

Sent by Lisa Boughton

I would highly recommend Madeleine, she take on board my ideas and wishes, provides me with options and advice. Madeleine also reminds me of things I need to consider such as travel insurance or religious festivals which may impact our holiday, she also makes you feel you can contact her any time if I have a question. Thank you!

Sent by Richard Hislop

Excellent service! Will use every time I need to book flights again.

Sent by Paul Teasdale

Flexible, knowledgeable, easy to get on with, good communication, prompt, reliable and helpful

Sent by Nathan Owen

Very good customer service and communication. Efficient and good value. Looking to use again already.

Sent by Kathleen Janette Trevail

Madeleine was and is sensitive to my needs, I have found her helpful, honest and friendly.

Sent by Nadezhda Hardiman

Madeleine provides an amazing service, we are so looking forward our holidays. No worries, no time wasted checking the offers. Loving it.

Sent by Mel Hall

Fabulous service. Nothing was ever a problem. Highly recommend Madeleine

Sent by Marion Stratton

Extremely helpful, Madeleine took all the stress out of arranging our trip. I would use her help and expertise again without hesitation.

Sent by S Whitton

I have found the Travel Counsellor Madeleine Corley a most competent and efficient counsellor who knows her job inside out and goes to no end of trouble to accommodate her client. I cannot recommend her strongly enough to friends, family and just about everyone. Well done Madeleine, keep up the good work!

Sent by Steve Foster

I would recommend this service to anyone, my travel Counsellor has been Madeleine Corley, A true professional! Very speedy in response and an obvious talent in this field. I have had not a single issue with booking my trip, it’s been a breeze thanks to her hard work. The app is fantastic and easy to use. I would definitely use this service and Madeleine again in he future.

Sent by Charlotte Coronil-Graham

Madeleine was fantastic from start to finish. From the first email I sent mapping out a rough idea she understood exactly what we were looking for. She was flexible as the group numbers and plans changed and nothing was too much trouble. Having been 'DIYers' before we are now 100% converted and will be using her services again.

Sent by Kelly Barnard

First time I have used/seen the service and think it's ace - completely takes any of the stress or head space out of organising travel/accommodation! Love the app too and how it stores everything you need!

Sent by Emma Edgar

You were excellent! I’ll be continuing to use your service. Thank you.

Sent by Brian Harford

Madeleine is a total professional and efficient counsellor. Nothing is too much trouble for her. As such, Madeleine is a total credit to the Travel Counsellor organisation and I would have absolutely no hesitation in recommending her

Sent by Joanna Dilworth

Madeleine did a fantastic job of organising our most recent holiday which was fabulous and tucked all the boxes. We have used her many times to organise a range of holidays for us and she has always responded to our needs, been extremely accommodating and happy to help. She remembers the smallest details like checking us in the day before and sending us a card to wish us a good time. We no longer book our holidays with anyone else.

Sent by Margaret Wren

I cannot speak highly enough of Madeleine. I have some extra needs due to age and mobility problems. She has taken infinite care to see that I can cope easily, both on the journeys and sightseeing in the chosen cities. Madeleine has ensured that the chosen hotels can offer appropriate facilities, e.g. bedrooms not to far from lifts. She has also made occasional suggestions that have been beneficial. Hang on to her! She is friendly, efficient and dependable. That combination is rare.

Sent by Sophia Blomley

Madeleine is über efficient, which makes my life so much easier. I’ve already recommended her to as many people as I can! It’s life changing having a great travel agent. Thanks Madeleine!

Sent by Lisa Boughton

Madeleine was awesome! She was so patient with me when I approached her looking into help with some business travel. Her options were clear, and she gave me recommendations which I really appreciated. Her communication was friendly and personable and timely. I would 100% use her for all business travel now, and also my own personal travel.

Sent by Mike Murphy

Madeleine is polite, extremely patient, presents itinerary's with your wishes and expectations in mind. Fantastic service

Sent by Lis McDermott

Yet again Madeleine has managed to book us something when I was too disorganised to get organised!

Sent by Jordan Nell

Madeleine is incredibly helpful and quickly found us the perfect holiday.

Sent by Louise Lisseman

Madeleine is always attentive and presents great holiday ideas for us. She responds quickly and I love how she sends me all my holiday documents to me all in order - fab!

Sent by Lauren Behan

Madeleine saved the day for me this weekend. I booked a London Theatre trip with her but a cancelled train made me miss the show. Madeleine remained calm and professional and within minutes contacted me to advise she had changed my matinee ticket to the evening show. What a wonderful service she provides. The hotel and seat tickets were amazing too. Thank you.

Sent by Nadezhda Hardiman

We are so looking forward our holidays. Madeleine have helped us to find a place where we and our fiends could go all together with kids. She was so patient with us and found that one great place which suits our wishes and needs perfectly. We are so excited about holidays, thanks to you Madeleine!

Sent by Marion Strachan

I am really impressed by Madeleine’s service. I’ve never used this sort of help before but would definitely use Madeleine again!Fab! She took all the hard work out of it! Thank you.

Sent by Paul Teasdale

Very knowledgeable, flexible with clear, prompt communication

Sent by Samantha Cook

Excellent service with a personal touch

Sent by Lis McDermott

When I contacted Madeleine I wasn't sure that she would be interested in doing such a small booking - one night in Manchester. I needn't have worried at all. She kept me informed about the different options available, and everything was booked up by the end of the next day. I know she got a much better deal than I would have done, had I searched myself, and I really hate having to search for hotels online. We are going up to a family funeral, and just need somewhere nice to stay the night before. The hassle was taken out of my hands. I know who I'll be turning to next time I come to book a 'real' holiday!

Sent by Raj Khaira

Very friendly, helpful and efficient. Customer service was excellent.

Sent by Helen Hillier

Madeleine found us a wonderful place to stay in Wales for the the August Bank Holiday Weekend, it was all really last minute but she organised everything perfectly and we had a brilliant time. Thank you.

Sent by Poppie Russo

Madeleine was very helpful and a patient in finding flights and accommodation for three friends in central Malaga during the month of January

Sent by Lauren Tucker

Brilliant! So responsive and such a friendly service. I will book all my holidays, breaks and even airport parking through Madeleine from now on.

Sent by Stephanie Spelman

I found this service to be very useful and Madeleine was great to do business with!

Sent by Jonathan Hirst

Helpful from start to finish and more knowledgeable than any information I could have researched myself. Saved so much time and got me organised!

Sent by Mark Cobb

I have booked two long haul holidays with Madeleine and have just booked my third. I have 100% trust, faith and belief that what I have been offered. Madeleine has spent a great amount of time to taylor my trips to my exact wants, no finer details are forgotten. Having wonderful holidays in beautiful places don't always go accordingly but with Madeleine everything seems to surpass my expectations. I see no need to look elsewhere for any future holidays because I've discovered a fantastic Travel Counsellor who I can't thank enough.

Sent by Paul Teasdale

Really listened carefully and responded helpfully and promptly to our requests. Well pleased with the arrangements made and the high standard of service.

Sent by Jeremy Furtardo

Even though the request for help was for a trivial break by today's standards Madeleine took a lot of trouble to source the right property for us. I did not find it at all easy doing it on my own and was astonished at the extent of the excellent choices that Madeleine was able to unearth that matched our criteria. The eventual property we selected even had a HOT TUB, though it is likely that my wife and I will be last in the queue. Once again thanks. We shall definitely go to Madeleine again.