Here at Travel Counsellors, we pride ourselves on offering our customers a level of personal service and attention to detail that simply is second to none on the high street or anywhere else.
To me travel is not just a job it is my passion, I am always learning about new and exciting places for my customers to visit.
I've worked in the travel industry for many years and have travelled to many places across Europe and the World from Disneyland Paris, Disneyland Florida, The Maldives, Jamaica, Lapland, Cyprus and Las Vegas where I also got married.
I love helping new and existing customers with their holiday plans, offering honest and impartial advice. I treat every enquiry as if it was my own holiday. This helps to ensure you have the best holiday possible tailored to you.
I can book anything from UK holidays to Worldwide Holidays, cruises as well as tailor-making any itinerary just for you. Whether it's a holiday on the Norfolk Broads, a package to sunny Spain or a once in in lifetime trip, I can help you with the arrangements.
On top of this award winning service you have the peace of mind that your holiday is 100% financially protected by the Travel Counsellors Trust.
So let me help you take the stress out of your travel arrangements, Just sit back in the comfort of your own home, pick up the phone and call me at a time that’s convenient to you.
I shall be delighted to look after your travel arrangements for you.
Happy Holidays!
Marie
My customer stories
Sent by Sally Knight
Jersey 19/05/2023
I got chatting to Marie whilst floating in a pool on holiday in Cyprus - she shared with me her card and the next holiday I came to book, I thought I'd give her a call. I found her very helpful and efficient, quickly found the deal I was looking for and booked my trip for me. She gave me different options on flight times, transfers etc and sent through all the confirmations quickly. So now looking forward to my holiday in September - hopefully as stress free as the booking process was. Thank you Marie
Sent by Rachel Lewthwaite
Chertsey 19/05/2023
Marie is brilliant at sorting our holidays and travel plans. She is so patient at exploring all of our options, finding the best prices and travel times. Marie always checks in on us whilst we are away to make sure everything has gone to plan, plus finds out how are travel or holiday was when we return home. Marie offers such a personal service. Thank you.
Sent by Tracy Puttock
Walton on Thames 19/05/2023
Marie always looks after me and has the patience for all my questions and lack of knowledge! I always go to Marie first as I know she will find me what I'm looking for.
Sent by Natalie Focosi
Chertsey 19/05/2023
Marie is fabulous, super helpful and knows what I like also looks after all our requirements for our holiday.
Sent by Patricia Chisholm
Berkshire 09/09/2022
Always personable and quick to respond to questions raised. Asks key questions to pull together choices of tailored holidays and takes time to present them and also time to listen to your further questions,, concerns and together agree the best option. 1st Class Customer Service, that is why I came back and also would recommend you to my friends and family. Thank you
Sent by Diane Rixson
New Zealand 09/09/2022
Very helpful, listened to what we wanted and gave us options. Paperwork all explained very clearly also.
Sent by John Rosewell
Herts 09/09/2022
Always helpful and friendly and a professional service
Sent by Stephen Cockroft
Sunbury 09/09/2022
Marie has done a great job. So pleased. I intend to ask Marie in future to help me organise my holidays
Sent by Jamie Smith
Addlestone 09/09/2022
Marie was very helpful and I would highly recommended her to anyone booking holiday or insurance.
Sent by Zarah Lidgley
Weybridge 09/09/2022
Marie is the best. never book a trip without her, short stay or long. UK or abroad. Always Marie
Sent by Sarah Chiles
Surrey 09/09/2022
Nothing is too much for Marie to try and sort out for you. Great communication until she has built your perfect holiday.
Sent by Chesney Hawkes
Los Angeles 09/09/2022
Marie is amazing. Always goes beyond the call of duty. I have recommended her to so many people now and I always get wonderful feedback.
Sent by Mary O'Farrell
Chertsey Surrey 24/09/2019
Called Marie she got back to me asap same day prices , cheaper than similar deals I could find on line and added in transfers and seats for us an luggage. Personal touch and very patient and would recommend her.
Sent by John Rosewell
Welyn Garden City 24/09/2019
Marie has been booking our holidays for many years now and we wouldn't go anywhere else, Marie always listens to what we are looking for and always makes sure that we have everything we need in a holiday. She always checks us in on line and prints our boarding passes so everything is done for us. We have given Marie's details to all our friends.
Sent by Carol Hawkes
Chertsey Surrey 24/09/2019
Marie always goes that little bit further to help you with your flights and holiday arrangements even arranging special assistance at the airports for wheelchairs which we needed and checking us in on line and even printing our boarding passes for us. We would totally recommend her she is very efficient and amazing at looking after her customers.
Sent by Shelley Elsley
Surrey 23/07/2019
Marie Thank you so much for arranging our holiday again this year....
We have had a fab time and so glad we had you and your knowledge to find such a lovely apartment!
As always you have gone above and beyond with your aftercare whilst we were there keeping us informed and updated.... You're a star xx
Sent by Carol Hawkes
Chertsey Surrey 05/06/2019
I already have recomended Marie. She is excellent at her job and always gives that lilittle bit extra.
Sent by Caron Barrado
Chertsey Surrey 05/06/2019
Marie always goes the extra mile and makes a stress free booking
Sent by Linda Howell
Addlestone Surrey 05/06/2019
Marie was very helpful in booking italian train journey. I will ask her again in the future for help in booking trips
Sent by Keely Hawkes
California USA 05/06/2019
Excellent service and support. Will use Marie again. A++++++++++
Sent by Keely Hawkes
California USA 05/06/2019
Excellent service and support. Will use Marie again. A++++++++++
Sent by Chesney Hawkes
California Los Angeles 05/06/2019
Marie is amazing, I have been using Marie now for over 13 years with all my travel arrangements, she always goes beyond the call of duty and always lovely. I would and do regularly recommend her to my colleagues and friends. I still use her even now I live in LA.
Sent by Shelley Elsley
Woking Surrey 05/06/2019
Having been given Marie’s number by a friend last year who also books with Marie as well we asked her to help book our family holiday which we enjoyed very much.
We have now booked another holiday with her again for this year, we cannot recommend her enough she is fantastic ! Helpful, friendly, patient and very knowledgeable!!
We wouldn't go anywhere else.
Sent by Roger Brownlie
Aldershot Hampshire 01/05/2018
Marie has been extremely helpful in arranging our anniversary holiday and nothing was too much trouble for her. She went the extra mile for us and we would highly recommend her services.
Sent by Jodie Caen-Reilly
Ascot Berkshire 01/05/2018
Extremely professional, quick response with changes to our trip accommodated. Would thoroughly recommend and book again.
Sent by Wendy Bolger
Addlestone Surrey 01/05/2018
Marie comes across very professional and provided us with a few holiday options for our budget. She was informative and helpful and made finding our holiday a lot easier for us. Great friendly service Marie, I definitely give you thumbs up and would definitely recommend you to people I know.
Sent by John Rosewell
Welwyn Garden City Hertforshire 01/05/2018
Marie always gives a 5 star service when making our travel arrangements, she always finds us the right hotel we are looking for and looks after us.
Sent by Vanessa Hurrell
Addlestone Surrey 01/05/2018
We are so pleased with the service we have received. Everything was handled for us we are travelling with a wheelchair bound passenger and Marie sorted out our Flight and made sure that my father who is in a wheelchair had the right seat, she also arranged our hotel which has to have a room that is suitable for a wheelchair user and also our private transfers which is also a an adapted taxi so we can just wheel my father in his wheel chair straight in to it.
Everything to cater for each of our requirements
Sent by Chesney Hawkes
California USA 01/05/2018
I love Marie, she always goes the extra mile. I am very happy with the service she provides and would definitely recommend her to my friends and family. In fact, I have!
Sent by Fiona Bailey
Ottershaw Surrey 01/05/2018
Brilliant service! Took all the pain out of finding the right holiday for me! We are very excited about out holiday.
Sent by Janet Saunders
Southsea Hampshire 01/05/2018
Marie once again came up with the goods under short notice. This time to get us to a particular horse show in Spain where hotel places were being taken on line everywhere we looked for ourselves. Thanks Marie
Sent by Tracy Puttock
Walton on Thames 03/04/2018
Marie always goes out of her way to resource a holiday that she knows we'll like - I don't go anywhere else!
Sent by Rachel Lewthwaite
Chertsey 23/08/2017
We have just got back from a fabulous holiday that Marie organised for us. She listened to what we wanted, got our endless list of requirements perfectly arranged. The personal service was fantastic, she even checked us in on the way there and back. If your planning on booking a holiday I would recommend using Marie she is superb! Thanks Marie x
Sent by Rachel Lewthwaite
Chertsey Surrey 27/02/2017
Marie was so helpful, she had a huge list of requirements we needed for our holiday and worked amazingly to fulfil all these and book our soon to be wonderful holiday. Thank you.
Sent by John Rosewell
Welyn Garden City 15/02/2017
Marie has been arranging our holidays for over 10 years now and has never let us down, she always finds the perfect holiday for us. She listens to all our requirements that we are looking for and finds them,also on many occasions has organised special treats for us in our hotel room. We would never think of going anywhere else for our holidays she is our holiday queen.
Sent by Kelly Billings
Surrey 27/01/2017
Marie was very helpful and answered all my questions I had with a very helpful response. She also listened to everything I wanted and matched it all and much more. I'm very happy :)
Sent by Elizabeth O'Neill
Southampton 27/01/2017
Marie was very professional and offered additional advice and links to required sites for our holiday, it was nice to have the 'personal service' Our holiday wasn't a normal holiday we wanted to tour part of America in a car and stay in different places but didn't really know where to start. She was very helpful and we have now booked an amazing trip, we would highly recommend her to my family & friends and co workers.
Sent by Tracy Puttock
Surrey 23/11/2016
I have already recommended her previously! We book with Marie all the time, if we didn't have Marie to sort us out we probably wouldn't go on holiday.
Sent by Janet Saunders
Southsea Hampshire 04/11/2016
Marie came through for me for the second time, this one I only decided days before I wanted to leave and in a very small region in Malta. Excellent travel arrangements and transfers to one of the best hotels in the area. Thank you Marie.
Sent by Chesney Hawkes
LA California 04/11/2016
Marie has been my number one travel consultant for around 12 years now and still even though I moves to LA I wouldn't go to anyone else and I have recommended her too many of my friends and coworkers. Her personal service and willingness to go that extra mile is priceless and she always comes through with everything I need.
Sent by Helen Cross
Northamptonshire 16/03/2016
From start to finish Marie Rayner was superb ! She couldn't do enough for me . She was efficient, polite , knowledgeable and friendly ...couldn't have wished for a better counsellor She is a credit to you team and I shall definitely be using her again to book my next trip away! Thanks Marie you took all the stress and worry out of a job I was dreading!
Sent by Taylor Rixson
Laleham in Staines 06/03/2014
We would like to say a big thank you for all the great help Marie provided in organising all our guests for our wedding in Paphos in Cyprus. Everyone had a thoroughly good time and loved the Athena Beach Hotel venue to which she had suggested. Not only did Marie suggest it but she managed to get us a couple of nights stay free of charge so we was able to preview the Athena Beach and look at wedding venues months before the event. All our wedding guests commented on how quick and easy it was to book through Marie and that those with work commitments could book however many nights they could stay with no problem.
When it came to the big week Marie went above and beyond the call of duty. She provided room upgrades, also arranged welcome champagne and pillow chocolates for all guests and helped me arrange a round of golf for the morning of the wedding, a magnificent golf course it was too! Any advice our guests wanted she was there to provide and much more. We cannot thank Marie enough for all your help that week.
Another big thank you for tailoring our honeymoon, again you went into great detail and made sure we got exactly what we wanted for a price we could afford. The trip around Sri lanka was outstanding and beautiful and the island resort we stayed at in Maldives was out of this world! Such a secluded and beautiful place, our traditional bungalow was just how we dreamt it would we with our own private white sandy beach looking over crystal clear waters we could have stayed there forever! The restaurants were brilliant like you said and the food they provided there was Michelin grade! The all inclusive package you recommend was definitely worth it, as much branded wines and spirits we could hope for. We had such a good time thank you for all the knowledge and experience you provided to us.
We will look to you again with any other trips on the horizon, thank you very much again!
Sent by Caitlin Hunter
Addlestone, Surrey 23/07/2013
I was so very pleased with Marie. She took time to explore exactly what it was I wanted and made it possible.
I feel like she really took the time to get to know me as a client. She was entirely professional and I feel like I have received a great deal. What a lovely lady. Without a doubt, the most flawless and enjoyable holiday booking experience I have ever had.
Sent by Chesney Hawkes
Los Angeles 10/07/2013
Thank you so much to Marie for making my life run so smoothly!
I travel between LA and London every month, sometimes more, and she makes it so much easier for me. I know I can count on her to go the extra mile...THANKYOU
Sent by Nigel & Diane Rixson-Brace
Staines 04/07/2013
We would just like to comment on the efficiency of Travel Counsellor Marie Rayner who organised our travel arrangements to Paphos Cyprus in June. We were a little unsure about the arrangements as we were first time 'wedding travellers'. My nephew was getting married in what turned out to be an idyllic location. Marie put our minds at rest from the moment we arrived and arranged a wonderful champagne reception for all the freshly flown in guests. She made sure that everyone knew what the procedures were in the hotel and gave us an itinerary for the time leading up to the wedding. A further 'nice touch' was a gift of chocolate personally put together by Marie which awaited us when we arrived at the room. Marie continued to look after us and our needs right up to the wedding making sure that on the 'big day' everyone was where they should be at the right time - even the groom! There is no doubt that Marie's effervescent personality, her attention to detail and her willingness to go the extra mile enhanced my Nephews 'big day'. A big thank you goes to Marie from all of us that travelled to Paphos for the wedding of Taylor and Maria Rixson. You did a marvellous job.
Sent by Daisy Watts
Staines Upon Thames 23/01/2013
Marie has been booking holidays for myself and my mum for a few years now! She has always booked us exactly what we wanted and we have always had the best time. Marie takes care of everything I don't understand and makes booking a holiday very very easy! Can't wait to go on the holidays booked for 2013! I do and always will pass on Marie's numbers to my friends recommending her as much as I can! Thanks for what you have done for me and what you will be for years to come!
Sent by John Cooper
Weybridge Surrey 23/01/2013
I have been booking my holidays through Marie for eight years and she has never failed to come up with the perfect package. Marie always knows just what I need and takes all the work out of choosing my holiday, meaning I can start to relax even before I have got on the plane. I would never go anywhere else!
Sent by Sharon Holloway
Ashford, Middlesex 22/01/2013
We asked Marie to find us a special holiday as we (two couples) were celebrating our 30th wedding anniversary. The challenge was to find somewhere memorable for this special occasion and to be relaxing and pampering for the ladies but also with somewhere to snorkel and explore for the men, plus with new places to visit and discover on some day trips and within our budget.
The holiday package Marie found for us in Mauritius met all our requirements and more. Not only plenty to do and to visit on a beautiful island but also 'luxurious but laid back' - just our thing! Thank you so much for listening to what we wanted and finding us a fantastic holiday, we can't wait to go!
Sent by Anna Allen
Canterbury Kent 21/05/2012
Marie has been very helpful again and has booked some great trips for us while we are on hoilday, nothing is ever to difficult for her to arrange for you. Very good service.
Sent by Claire Salsbury
Chertsey Surrey 21/05/2012
My friend recommended Marie to me. Marie booked our holiday last year and this year too. I have also recommended Marie to others also. She listens to our requirements and selects choices all of which are always suitable. She has given us first class service.
Sent by Julie Biddulph
Wraysbury 25/11/2009
Marie has now booked both of our trips to Texas, one was last year (2008) and then again this year but our trips were not just ordinary trips; we wanted to be in a special part of Texas and have a two bedroom property and also my husband and son both wanted to be able to play golf there and be able to take their own clubs with them.
Marie sorted out everything for us - she booked the accommodation, the car hire and also made sure that our golf clubs could also go with us. She has also booked many other trips for us, all I have to do is tell her what I want and she always comes up trumps for us, nothing was too much trouble for Marie!!
Sent by Chesney Hawkes
Surrey 24/03/2009
Marie Rayner is a goddess in our house.
If it weren't for Marie, we wouldn't have memories of the greatest holiday we have ever had. No doubt about it. She is a joy to deal with and managed to find us the best deal at the greatest resort.
Surely that's all you can ask for, and from someone you can trust.
Sent by Dallas Newton
London 22/07/2008
My wife and I were married on the 20th June 2008 and decided that we wanted to go go on a honeymoon to remember. I contacted Marie Rayner through Travel Counsellors, and was immediately at ease with all the arrangements.
The holiday itself was absolute bliss, with great weather food and people. Everything ran according to plan and we loved every minute of the holiday. It was so relaxing to know that everything was already planned, down to meals on the beach and balcony, and we could just relax. It was exactly what we needed after the stress and strain of the wedding. Thank you Marie.
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I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
My husband and I were lucky to get a week away, staying in the Iberostar Fuerteventura Palace in Jandia. The resort itself was very quiet with not much around the hotel to see or do.
The hotel itself was very nice; the food was lovely and there was a lot of different food to choose from so there was something there for everyone. The staff were very pleasant.
The rooms are very spacious, and each
I have not long returned from Halkidiki in Greece. We stayed in a place called Kalives which had a lovely beach but nothing close to the hotel, you needed to get a taxi into any of the towns nearby.
The beach was lovely, and you could hire a Cabana on the beach for the whole day for €25 with waiter service so they would come and bring you drinks whenever you needed one. There are all kinds of wat
Every year I go away with my friends and we try and find different places to go, but Spain has to be one of our favourites (not a long flights and quite cheap).
We always go for an early flight out and a midday one coming home.
So this time we stayed in Menorca at a resort called Son Bou which was lovely, the sea was clear blue water, plenty of restaurants and bar's and the beach was amazing
WOW what can I say, I have just come back from escorting a group of my customers to Cyprus for their wedding.
The whole holiday/wedding was stress free for my customers so they had nothing to worry about. I had the guys playing a round of golf on the morning of the wedding while the ladies got their last few rays of sunshine by the pool.
I arranged a champagne welcome reception for my guest
Cyprus, especially Paphos, is one of my favourite destinations as there is so much there to offer every type of holiday maker. I have stayed here now a few times and I'm sure will go back many more times.
I have stayed in the Paphos Athena Beach, Athena Royal and the Elysium hotels, which are all close to shops and restaurants.
Paphos it's self has a lovely harbour with some lovely restauran
I was very lucky enough to be able to visit Dubai on two different occasions, this is such a lovely place to visit you can do a short weekend or stay longer there is so much to do there.
I stayed in two different types of hotels - one was the Atlantis which is on the Palm and the other Hotel was the Park Regis Kris Kin in the city both hotels have so much to offer.
The Atlantis is a huge hot
I was very lucky to have the change to visit the Maldives. It’s definitely better than it shows you in the brochures with its crystal clear waters and pure white sand. The sea was just so clear and the fish were so beautiful.
The islands are just amazing. I visited eleven islands in five days; including Maafushivaru, Thudufushi, Huvafen Fushi, Bodu Hithi and Centara Grand Island Resort.
All
I was invited to join some other Travel Counsellors on a trip to Gran Canaria. We had a lovely time and visited the following many hotels including Seaside Hotel Palm Beach, Sheraton Salobre, Cordial Mogan Playa Hotel, Gloria Palace Amadores and Gloria Palace Royal.
This was my first time in Gran Canaria and I thought it was lovely and would definitely go back there. There are so many hotels th
WOW. what a place, we had a fantastic time here we did not stop the whole time it was brill.
We left Gatwick Airport for Enontekio in Hetta Finland, and upon arrival we went straight to get our snow suits and boots... there was snow everywhere! The temperature was only -9 so it wasn't that bad - baring in mind it was -24 a few days before we got there!
The hotel we stayed in was called the H
There we're 10 of us that travelled to Las Vegas to celebrate my brothers 50th birthday, and we had all been to Vegas many times before. We just love the place and this time we stayed in the Mirage Hotel which is a 5* - we all booked 'Strip View' rooms which were lovely and enabled us to look at all the lights from the strip at night.
This hotel is right in the centre of the strip so it was a g
This was the first time we had taken our daughters (aged 6 & 8) on a long haul flight so we wanted it to be special, so we decided that we would take them to Florida as it also combined with a conference my husband had to attend at the same time.
We stayed in the "Walt Disney Dolphin & Swan Hotel" a 5 * hotel which provided easy access to the parks. We had a lovely room which had two large Queen
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
