Why It Pays to Have a Travel Professional in Your Corner

Every so often I receive a call from someone - sometimes a client, sometimes a friend - who’s found themselves in a tricky situation with their travel plans and isn’t quite sure where to turn. Recently, I supported someone through a particularly stressful set of travel-related issues. She had surprised her parents with a special trip to celebrate a big wedding anniversary, only to encounter some last-minute issues that put the entire holiday at risk. Although I hadn’t booked the trip myself, she turned to me for advice and support—something I’m always happy to offer where I can.

What began as a simple request escalated into a complex situation involving airline protocols and documentation. It was time-sensitive and, at one point, there was a real worry the trip might not go ahead at all. I stayed in touch, offered suggestions, and remained a calm, steady voice throughout. Eventually, the matter was resolved and they are now able to travel on Friday – relieved, grateful and very thankful for the support.

They later told me they wouldn’t consider booking without me again. That meant the world.

This experience reminded me just how much value there is in having someone to turn to when things don’t go to plan. When you book through a travel professional, you’re not just ticking boxes on a booking form - you’re gaining someone in your corner who understands the industry, has dealt with all manner of travel challenges, and is ready to step in when the unexpected happens.

While I may not always be able to match the lowest price found on an online booking engine, I offer something those platforms cannot: a human connection, expert guidance, unwavering support and genuine care at every stage of your journey.

I am more than a travel agent - I’m a steady voice when things go awry, a guiding hand when you're unsure what to do next, and someone who genuinely cares about getting things right. I draw on years of experience to resolve issues quickly and calmly. Whether it's advice before you book, answers during your planning, or guidance when something goes wrong, I'm there.

Behind the scenes, a lot of work goes into designing and researching the perfect trip, especially when it’s tailored to specific needs or preferences. I put real thought into every detail and take pride in offering a high level of attention and personal service.

Booking through me means you’re not just booking a holiday - you’re securing a smoother, less stressful experience from start to finish. The internet may offer speed and choice, but it simply can’t offer this level of care.

So, if you’re planning something special, or simply want the reassurance of knowing