Sent by Lena Robertson
EDINBURGH 06/03/2025
Paula is very knowledgeable, professional & friendly. I always recommend her to my friends .
Based In Midlothian
Paula Saunders
Available for new enquiries
Looking for help with your business travel? Find out how I can help here
It's Nice To Meet You
I’m Paula, mum to two adventurous boys and we love to travel. Plain and simple.
I started my career in travel over 35 years ago and during that time I’ve soared through the treetops in the Dominican Republic, swam with dolphins in Mexico and ascended the giddy heights of Corcovado Mountain in Rio. When I’m not hurtling down a zip line, I’m equally as happy experiencing the local culture and relaxing by the pool.
Over the years I’ve worked for various travel companies arranging bespoke travel for leisure, corporate and VIPs.
I’m passionate about fulfilling your travel needs, and by taking the time to find out what’s important to you I’ll provide you with a personal and professional service. Whether you are travelling for business or pleasure, I can take care of all your travel arrangements including airport parking, lounge passes and car hire.
I love holidays and been fortunate to have visited many wonderful destinations including:
USA and Canada,
Central and South America
Caribbean
Far East
Africa
Australia
plus, European countries closer to home
I don’t have set traditional working hours, I work from home and you can contact me at a time that suits you! No longer will you need to spend hours trawling the internet - let me give you back that valuable time and do the searching for you.
Planning your next trip or looking for inspiration on where to go? Please call or message me. You can also connect with me on LinkedIn or like my Facebook page @PaulaSaundersTC and let me know what’s on your bucket list!
I look forward to hearing from you soon.
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
Find me on social
My customer stories
Sent by Susan McKee
York 25/02/2025
Such a smooth and hassle free process. I would defiantly consider using again
Sent by Jenna Potter
Richmond 06/02/2025
Top notch service in every respect
Sent by Alistair Marsh
Dalkeith 04/12/2024
Between Paula and Juli, both have been excellent support in booking our family trip to Australia next year.
Sent by Michelle Shenton
ROTHERHAM, SOUTH YORKSHIRE 19/08/2024
Amazing friendly service. Paula goes out of her way to make holidays perfect and memorable for all the right reasons.
Sent by Christine Gregson
EDINBURGH 13/08/2024
We’ve found Paula to be extremely helpful, knowledgeable and approachable and look forward to arranging many more holidays with her.
Sent by Julia Mckean
EDINBURGH 29/07/2024
I have used TC twice now. When planning our first trip to Vietnam, Paula listened to our requirements and made changes as we advised to get the type of trip we wanted. Kept us informed through out the lead up to the trip, when on trip reached out to us too ensure all was well and updated re flight check ins. We also got an upgrade on our Peony Cruise trip to the largest room courtesy of TC, amazing other guests we met were impressed! We also just booked Celebrity Norwegian Fjords cruise for ourselves and friends. Look forward to using TC again
Sent by Charlene Roy
EAST LINTON 12/07/2024
We were delighted with Paula's help and will be looking to book up with her again.
Sent by Jan Main
Kirkcaldy 05/07/2024
Paula always responds quickly and if not got info will say and roughly when able to get back and does. Portugal was a great trip hotel fab and flights great. This will be 2nd booking as want all done for me. Well informed great details and info given.
Sent by Anita McParland
Edinburgh 18/06/2024
Paula was very cheerful and personable. She understood immediately the type of holiday we wanted to book. She collated various options within our budget and offered suggestions and alternatives. Paula informed us of the bookings and advised promptly when there were changes, checking with us before proceeding with confirmed bookings. Paula hand-delivered our tickets and excursion bookings and talked us through everything which was very reassuring.
Sent by Gemma Kilby
Felsted 18/06/2024
Extremely efficient, extremely knowledgeable and extremely patient!
Sent by Maria Campbell
Edinburgh 18/06/2024
Working with Paula take all the stress, worry and anxiety out of traveling...It's like having my own angel working in the background, so the journey goes as smoothly as possible.
Sent by Andrew McMurtrie
Dunfermline 07/05/2024
Paula took our brief and provided a number of interesting options, quickly and efficiently. We were very happy with the service provided which resulted in securing excellent flight and accommodation solutions within our stated budget
Sent by Lena Robertson
Edinburgh 01/05/2024
Paula is a fantastic consultant she listens & always delivers & goes above & beyond. Her knowledge is amazing.
Sent by Susan Law
Dalkeith 17/04/2024
Paula is always excellent at having options and advice. Booking with her also gives me peace of mind when I am away that I have a contact who can help in a situation, especially as I will be travelling as a single parents with my daughter.
Sent by Kathryn Donoghue
Dalkeith 09/04/2024
Paula makes everything so seamless when booking a holiday. Her knowledge is second to none and her recommendations of places to visit have never failed us. Have already recommended her to my family and will continue to do so, 100%
Sent by Emma Dolan
Sittingbourne 02/04/2024
Paula books all our holidays she has so much knowledge and always gets us exactly what we want. I would highly recommend her a brilliant easy service
Sent by Alison Bamber
Lancashire 26/03/2024
10/10 Really helpful friendly efficient service.
Sent by Mary Anne Roff
Darlington 04/03/2024
great service from Paula
Sent by Paula Spence
Dalkeith 29/02/2024
Paula made it very easy to book what we hope will be a memorable holiday.
Sent by Andrew Woodall
Hull 27/02/2024
Amazing as usual thanks paula
Sent by Kirsty Sturgeon
Cobham 22/02/2024
Always so helpful and efficient in advising of the most complex trips to organise.
Sent by Elaine Robertson
Dalkeith 20/02/2024
Very helpful and went the extra mile.
Sent by Alison Hay
Livingston 16/02/2024
Paula was super helpful and really listened to what we were looking for!
Sent by Lisa Caldwell
DALKEITH 14/02/2024
Paula is simply the best. She listens, she finds the holiday and she books the holiday swiftly. Wouldn’t go anywhere else now. 10/10
Sent by Susan Smith
Darlington 18/10/2023
Paula has gone out of her way to support me especially my flights during COVID.
l will be ever thankful for everything she has done and continues to do.. she even waited up to check me in for flights back from Australia
Sent by Paula Rutherford
EDINBURGH 18/10/2023
I have booked 3 holidays with Paula and would highly recommend her to friends & family nothing is to much trouble any questions I have are answered in a timely manner I would say Paula’s love & passion for what she does definitely shines through Customer service is impeccable.
Sent by Hayley Goodsell
GILLINGHAM 22/09/2023
Paula is brilliant and so patient. Have used her for several years now.
Sent by Freda Cunningham
Edinburgh 20/09/2023
She is the most helpful person . Fabulous at her job
Sent by Roger Gough
Rochester 08/09/2023
I score you a 10 Paula.
10/10 Paula, I have always found you extremely helpful and always come up with answers to my requests and questions (which are manifold I know).
I have already recommended you to several people and will continue to do so.
Sent by Emma Little
Edinburgh 08/09/2023
Fantastic service! Will definitely be using Paula again and recommending her!
Sent by David Shenton
Aylesham, CANTERBURY 19/07/2023
Paula is brilliant at her job, very friendly, full of great suggestions and is so quick at responding. We wouldn’t go anywhere else for help in booking our big adventure holidays. Thank you Paula
Sent by Susan Pearson
Midlothian 17/07/2023
Paula was great at her job . She made it so stress free with a lovely calm way about her . She went above and beyond. I’m looking forward to her helping other members of my family look for their holiday later this year . Thank you Paula .
Sent by Emma Dolan
Sittingbourne 20/04/2023
Paula was absolutely fantastic in her service from start to finish . Very knowledgeable and helpful would highly recommend
Sent by Emma Dolan
Sittingbourne 20/04/2023
Paula was absolutely fantastic in her service from start to finish . Very knowledgeable and helpful would highly recommend
Sent by Nicola Clarke
Dalkeith 11/04/2023
Fantastic service and advice as always from Paula. I wouldn’t hesitate to recommend Paula to friends and family. Thanks again.
Sent by Nicola Innes
Kirkcaldy 03/04/2023
10 /10 !
Sent by Catherine Speakman
RICHMOND, North Yorkshire 03/04/2023
Paula is fab! We both work long hours and often email one another at odd times….but Paula is always super responsive. We’ve just booked our 3rd holiday with TC and some flights for another holiday - I guess that says it all!!! Thank you Paula, Cath
Sent by Christine Gregson
Edinburgh 03/04/2023
Paula provided us with great advice to enable us to decide what we wanted for our holiday. She is approachable, friendly and extremely knowledgeable. We would have no doubts about recommending Paula to our friends.
Sent by Deborah Atkinson
GILLINGHAM 14/02/2023
Have used Paula before. Always tries to tailor a deal to your needs and feel positive about where you are booking/going
Sent by Alan Sewell
Pudsey 06/02/2023
There are so many options to choose when trying to design and plan a holiday, Paula makes the process fast simple and easy to move forward. She guided us toward designing our weekend break, kept in frequent contact, and was always willing to adapt and change as necessary.
Sent by Amanda Lansley
Bonnyrigg 01/02/2023
Would not hesitate to recommend Paula to any friends or family looking to arrange a holiday. Paula has been very helpful during the whole booking process and she has given us first class service.
Sent by Fiona Sim
Edinburgh 18/01/2023
Paula just got what I was looking for, a holiday to suit the kids as well as the adults! She’s friendly, knowledgeable and always available for questions. I’ve already recommended her to friends! She’s also helping me with another holiday too.
Sent by Lisa Caldwell
Dalkeith 12/01/2023
I’ve booked with Paula a number of times now. Paula know's my requirements and has got it down to a T for the type of holidays I’m interested in. Always first class service. Wouldn’t go anywhere else!
Sent by Louise Brunton
Edinburgh 04/01/2023
Paula was super helpful and prompt service.
Sent by Mr & Mrs Burge
MALVERN, Worcestershire 13/12/2022
Just wanted to say a big thank you for your help and arrangement of our fantastic honeymoon. We had the most amazing time in Maldives and Dubai. The whole experience from booking, to your ongoing help and final documents etc was so easy and we thank you for that.
Sent by Kelsie Goodsell
Maidstone 31/10/2022
Paula was amazing with helping me book my first abroad holiday for myself and my daughter . Being quite anxious , Paula found the best holiday resort which fit us perfect and made me feel more at ease . She found exactly what I was looking for and was very informative with the entire process .
Sent by Linda MacDougall
Inverkeithing 12/10/2022
Paula was super helpful and efficient. I was delighted to have been put in touch with her and now look forward to our amazing trip with confidence
Sent by Amanda Ashmole
PERTH 07/10/2022
1st time asking Paula to look for a holiday for my husband & I. I found Paula to be very helpful, friendly, professional and above all patient with us as we changed our minds on destinations! She definitely goes “the extra mile” Paula was prompt at sending potential holidays via email and always telephoned back when she said she would. Happy to say Paula came up with a holiday that suited our wish list. I would definitely contact Paula again for future holidays & would highly recommend her to my friends and family.
Sent by Ruth Griffin
EDINBURGH 03/10/2022
Paula, you have been totally amazing! Patient, kind, incredibly helpful, so friendly and a bunch more adjectives! I could go on and on! Thank you
Sent by Peter O’Rourke
Dalkeith 04/09/2022
Great service, even throughout the issues with covid, Paula was great to provide information and support us with our queries.
Sent by Christopher Turner
Newport 26/08/2022
Had it not been for the pandemic I’m sure that I would have used Paula’s services more. Very friendly and informed. I will use her again. I would recommend her to friends and family
Sent by John Carruthers
EDINBURGH 16/08/2022
Excellent service - highly recommended
Sent by Maria Campbell
EDINBURGH 04/08/2022
Can’t believe how easy it was to use travel counsellors….Paula was amazing….what would have taken me literally weeks and many hours to sort out was done in 2 days!,, Wow!, Thank you.
Sent by Emma Maguire
Darlington 26/07/2022
Thank you for the most perfect holiday. Everything ran so smoothly and the hotel was to die for. I’ll be back in touch to arrange future travel
Sent by Lena Robertson
EDINBURGH 27/06/2022
Paula has been very accommodating to our needs & has answered all questions.
Sent by Elizabeth Harry
Livingston 26/04/2022
Great service, Paula listened to what we wanted and came up with great options.
Sent by Carol Martin
Newtongrange 11/04/2022
Paula has been fantastic!! I couldn't recommend her highly enough. She listened to my brief and delivered perfectly. Nothing has been too much trouble. Paula has detailed everything clearly and even sent 8 separate payment emails, as I am travelling with 8 friends. Excellent service!!
Sent by Craig Lennox
Edinburgh 30/03/2022
Very friendly approachable and quick to respond to my lots of questions
Sent by Denise Norris
BROUGH, East Riding of Yorkshire 19/03/2022
Paula is there every step of the way nothing to much trouble has the patience of a saint would highly recommend to all family and friends Thank you so much x
Sent by Jamie Christie
Gifford, East Lothian 14/03/2022
Paula was fantastic, she phoned back to rearrange flights when I asked and changed things to suit without any hassle very much a great experience.
I highly recommend Paula to anyone that is looking for a travel consultant.
Sent by Lisa Caldwell
Dalkeith 10/03/2022
Paula offers a fantastic service she understands our needs perfectly and always find the right holiday. I will never go back to booking online myself again. Thank you!
Sent by Susan Smith
Darlington 09/03/2022
Paula couldn’t have been more helpful. l have already recommended her to two other people! I will definitely continue to use her services in the future as it gives us more confidence to travel
Sent by Nicola Clarke
Dalkeith 09/03/2022
Paula provides an excellent service always wanting to get the best for her customers. I would not hesitate to ask Paula to book another holiday for me and I would certainly recommend her very highly to family and friends.
Sent by Hayley Goodsell
Kent 24/01/2022
Paula is fantastic, so helpful, does great research on what you want from a holiday and sees it through right to us boarding the plan. A huge thank you
Sent by Freda Cunningham
EDINBURGH 20/01/2022
Excellent…so helpful
Sent by Clive Sayers
EDINBURGH 20/01/2022
Paula always gives me value for money. She knows everything about the travel industry and always answers my questions in a thorough and professional manner plus with a happy voice. Updates me with the latest regulations concerning covid.
100% recommend Paula to look after all your travel needs.
Thankyou again Paula for finding us our perfect getaway...
Sent by Mandy Hirst
Blackpool 13/01/2022
I am very pleased with everything Paula has done for me. She was amazing she did everything don't know what I would of done without her, I will definitely be highly recommending her.
Sent by Cara Chambers
Dalkeith 10/12/2021
I already have recommended Paula to others, and am now on my 3rd holiday booking with her!
Sent by John Kerr
Edinburgh 17/11/2021
Paula was super helpful, gave me loads of good advice and options on hotels and a great price. Looking forward to the holiday and took all the stress away of having to try and investigate/book everything myself. 10/10.
Sent by Philip Caldwell
Dalkeith 08/11/2021
Very happy with our golf holiday planning
Sent by Kareen Sharp
Dalkeith 26/10/2021
Fantastic service & put my mind at ease for all the form filling & made sure we had everything in place! For anyone wanting to book abroad I’d definitely recommend going for it & Paula is your go too!
Sent by Kerry-Anne Fitzgerald
Midlothian 26/10/2021
The service provided by Paula is second to none. She’s got her customers at the heart of all she does. I’ve had no hesitation recommending Paula and Travel Counsellors
Sent by Susan Law
Dalkeith 22/09/2021
Paula is great, patient and finds us what we are looking for.
Sent by Meghan Herkes
DALKEITH 09/08/2021
Super friendly. Finds what you are looking for. Good service
Sent by Grace Greig
Kinross 04/08/2021
Thanks for organising our trip, we would definitely recommend you to friends and family
Sent by Peter O'Rourke
Midlothian 04/08/2021
Paula took all the hassle out of looking at different locations/accommodations which we really appreciated. Also, she listened to what we wanted and didn't ask us to compromise and in turn has found us a location we wouldn't have even thought of!
Sent by Hayley Goodsell
GILLINGHAM 02/07/2021
Paula is fantastic!! Goes above and beyond and had even taken on my staycations now!!
Sent by Zoe Shenton
Canterbury 20/06/2020
Thank you Paula! Paula has been incredible in helping us move our trip to Kenya to 2021. Paula has kept us up to date throughout the process, always available to chat and gave us the care and attention as if the holiday was her own. Definitely recommend!
Sent by R Gough
Kent 09/03/2020
Your input and help added significantly to the enjoyment of my holiday and the problem free and smooth travelling .
Thank you so much for all your help - I will certainly be in contact when I next am planning a holiday.
Sent by Anthony Hickman
Scarborough 15/01/2020
Always a pleasure to deal with Travel Counsellors who always provide a hassle-free service.
Sent by S Varley
Leeds 15/01/2020
I was recommended Paula via a friend. I could not have been any happier with the experience. Paula really goes out of her way to help make every single aspect of your trip perfect. She j it’s took time to get to know me and my family, our likes and dislikes etc and understand the trip we wanted which in my case was quite a complex ask. Paula quickly understood my requirements and came back to me with excellent suggestions. She added in all the transfers from the airports and suggested excursions. She really did go above and beyond. She is easy to get hold of and responds quickly to questions. Really smooth process and she explained everything really well. I would highly recommend Paula and will definitely be using her again.
Sent by Dale Mcphee
Livingston 24/12/2019
Paula is amazing. She asked the right questions to understand our needs and as a result she has put together our dream honeymoon.
Sent by Ruth Griffin
Edinburgh 09/10/2019
Very friendly, approachable and helpful
Sent by Gregory Matanle
Maidstone 02/10/2019
Paula was very helpful with my holiday, I gave her the dates and the budget and she came up with a great deal.
Sent by Helen Baird
Bathgate 06/09/2019
Absolutely excellent customer service and so much knowledge of travel industry. I have already passed on Paula's details to friends and family.
Sent by Elizabeth Harry
Livingston 13/08/2019
Paula is super patient, with lots of great suggestions & ideas. Excellent service & we’d recommend & use her again... & again!
Sent by Lesley McKinlay
Edinburgh 12/08/2019
The service I received was amazing and I was delighted to feel so supported in looking for a special holiday. Paula has been fantastic.
Sent by Sara Collier
Dunfermline 21/07/2019
I have already passed Paula's details onto friends, who have booked a trip with her.
Sent by G Coombes
Sittingbourne 08/07/2019
I feel that paula goes that extra mile to help and sort the things you need . I will be booking another holiday soon .
Sent by A Wigg
Kent 08/07/2019
I would give a special thank you to Paula for going out of her way helping me to have a wonderful experience in Edinburgh. Thank you Paula.
Sent by Debbie Cox
Great Yarmouth 29/05/2019
Excellent service nothing was to much trouble answered everything I needed to know and gave advice would certainly recommend to anyone who is booking a holiday
Sent by G Henderson
Edinburgh 24/04/2019
Paula was very helpful in organising my trip and went out of her way to accommodate me to keep it as a surprise
Sent by C Turner
Shropshire 01/04/2019
Very impressed with Paula’s service so far. I know that I can phone her with anything that is concerning me or organise something on my behalf. I look forward to using her services again as the years 2020 and 2021 are big travel years for me!!!
Based in