Hi I'm Zoe, You Personal Travel Counsellor based in Grantham, Lincolnshire.
I have a genuine passion and an unquenchable thirst for travel, so a career spanning over 20 years in the industry will come as no surprise to you! Following my Travel, Tourism & Language studies and prior to running my own travel franchise through Travel Counsellors, I managed & worked in well known high street Travel Agencies as well as Corporate agencies for many years. I decided to join the award winning, global network of Travel Counsellors in 2010 so that I could effectively run & own my own business and be able to offer a wider range of products and more unique & tailored service to my clients.
I love to share my own personal travel knowledge & experiences, and being able to offer the very highest level of customer service is so rewarding. Being self-employed and running my business from home, means I am able to offer a personal, flexible service to my clients by not being restricted to "regular" office hours. I am truly independent and impartial, so am able to tailor the perfect holiday to suit your individual requirements and budget, whilst making sure every smallest detail is personally taken care of.
I have extensive personal travel experience including (but not restricted to) ** Europe and the Mediterranean ** ** North Africa, South Africa & The Middle East ** ** The Caribbean & Indian Ocean (particularly Mauritius) ** ** **North America & Australia ** ** Malaysia & Indonesia ** **
As my business is built on personal recommendation and referrals, I am proud that over 85% of my business is thanks to repeat clients & their personal endorsements. I truly appreciate how important and invaluable personal recommendations & first hand advice are when it comes to travel, so rest assured if I haven't been there - one of my 1800 fellow Travel Counsellor colleagues across the globe have, and they are more than excited to share their knowledge with us.
We have a trophy cabinet full of awards that no other Travel Agent or Tour Operator has - explore my web-page for more information, see some of the exciting offers available, read my own travel blogs and customer feedback. Finally but most importantly, Travel Counsellors have the highest level of financial protection in the travel industry. This means every aspect of your booking is 100% financially protected by our unique financial trust, with a no quibble guarantee!
Thanks for passing by my web-page, I am excited to speak with you very soon about your future travel plans x
My customer stories
Sent by Gemma Judge
Grantham 27/02/2023
Zoe has been incredibly helpful on several separate holiday/ travelling occasions for me over the last 10 years! I honesty would have been lost without her help and support at times! Her service has made everything so easy. As a self confessed "whittler", I have been exceptionally grateful for the guidance I've received. Zoe quickly resolved any issues that arose, she is simply fantastic, her attention to detail is second to none. She is so reassuring, and there every step of the journey. I have and will continue to recommend Zoe to others who are thinking of travelling or booking a holiday.
Sent by Linda Mottershead
Flamborough 15/02/2023
We had a fantastic holiday to Khao lak booked with Zoe . 5 star service nothing was too much trouble . Highly recommend and we will definitely use again. Thanks
Sent by Helen Widdowson
Chester-le-Street, County Durham 11/07/2022
Zoe is knowledgeable and professional in helping us with our booking, which is not an easy task as our group ranges from 26 years to 83.
I have now used the services of Zoe for our last three holidays and will definitely be booking again. The holiday arrangement are always accurate, clear and every trip has been of an excellent standard. Thank you.
Sent by Helen Mawson
Newcastle upon Tyne 16/07/2021
Zoe was amazingly helpful, efficient and it was never too much trouble to answer any questions or look at different ideas. Such a great service and lovely exciting experience booking with Zoe.
10/10 Absolutely Brilliant. Both me and my sister are just blown away by your customer service, thank you!
Sent by Sarah Nelson
London 15/10/2018
We now have the perfect ski trip booked with zero effort on our behalf. Couldn’t be happier!
Sent by B Norton-Love
West Midlands, UK 28/09/2018
Zoe, thanks for your wonderful arrangements for our holiday this year – everything ran so smoothly and was just perfect!
Amazing service yet again!
Sent by K Williams
Grantham 11/09/2018
Excellent service from Zoe again!
I have been booking with Zoe for over 5 years and her service is second to none. She is so personable and always able to offer great advise for my unusual travel requests. I like to head off the beaten track and nothing I ask for fazes her!
Efficient, friendly service and great value too.
Thanks Zoe!
Sent by Clare Canning
Liverpool, UK 25/06/2018
Excellent service as always! Super efficient, knowledgable & friendly, and always happy to offer advice or recommendations when required... Even at ungodly hours of the day/night! Always goes above & beyond to help and I wouldn't hesitate to recommend Zoe to anyone looking for a holiday or trip however small or big.
Sent by Nathan Smith
Grantham, Lincolnshire 22/06/2018
This is the third time we have now book through Zoe, she is so very helpful.
The first time she was recommended to us by friends and was the biggest holiday of our life (our honeymoon) she has since provided us with some great ideas and help. We always know that she delivers the highest quality service and fully appreciates our requirements.
She will always be our first choice for holiday destinations!
Sent by Diane Mason
Knaresborough, North Yorkshire 22/06/2018
Zoe is excellent. Fast, efficient, always so happy to help, lovely and polite to deal with.
I wouldn't think of arranging my holidays through anyone else, and I would have no hesitation whatsoever in recommending her.
Sent by P Veasey
Grantham 06/06/2018
Zoe has helped us a number of times and always offers a great service.
Highly recommended by us!
Sent by Leigh Kettle
Grantham, Lincolnshire 06/06/2018
I would highly recommend everybody go see Zoe if you are organising any kind of getaway.
So helpful and attentive, and love all the little extra special touches she provides.
Highly recommended!
Sent by Bev Norton-Love
Birmingham, West Midlands 03/10/2017
Just wanted to say thank you for organising our flights etc so well this year for us – everything went amazingly well and your service was first class! We've been home less than 24 hours and already looking at what and where to go next year - we will definitely be using your services. Thanks once again for everything.
Sent by Martin Nickerson
Grantham 08/09/2017
Zoe is fantastic and the service she provides is the best, 10/10!
From enquiry through to booking I am always kept up to date with the status of my requests and even while she was away on her own holiday, she still made time to answer my emails and queries.
I have booked several trips with Zoe and would highly recommend her ...1st class service every single time, and I wouldn’t use anyone else for my holiday needs.
Sent by Paige Hibbert
Grantham, Lincolnshire 08/09/2017
Absolutely fantastic service everything personalised to exactly what you want to get out of your holiday - we couldn't have asked for a more perfectly planned honeymoon.
Zoe provides a great service, so easy to book with. Friendly, reliable and personal. Nothing is too much trouble and I would definitely recommend to anyone looking to book a holiday!
Sent by Rebecca Sharpe
Sleaford, Lincolnshire 05/04/2017
We've had some great holidays booked through Zoe. She is always very helpful, no matter how many questions we ask and we always feel we have support even when abroad. We highly recommend her service to others.
Sent by M Fleckney
Grantham, Lincolnshire 02/03/2017
This is the second time that we have used Zoe's services, which in itself is a recommendation, but we have been sufficiently impressed that we anticipate booking all of our future long and short breaks with her.
Sent by Maureen Spowage
Newark, Nottinghamshire 02/03/2017
Excellent service, extremely helpful & informative, even outside of "regular" office hours!
I wouldn't hesitate in recommending Zoe to friends, family and colleagues.
Sent by A King
Staffordshire 13/10/2015
Just wanted to say we had an amazing holiday. The best way to describe it is wow!
Everything ran so smoothly and we had no problems and loved all the places we stayed! The best part was safari staying in the Serengeti at Kati Kati camp, such an amazing place and we wish we had longer there. It was so nice having a jeep to ourselves with an exceptional guide. He really did make sure we saw everything possible and was so lovely! He even said we were the luckiest couple he had met as we saw things he hadn't seen in years...lions mating, a gazelle giving birth, leopards with their cubs, a cheetah sprint and kill for it's young, lions out hunting in the rain, a male lion stood roaring and the list goes on!
He also took us to meet an African tribe where we went to school with the children and helped them learn how to count in English, a very emotional experience!
The whole holiday was such an amazing experience and it's thanks to you for all your hard work and time. We now have the bug and are thinking about where to go next!
Thanks again for making everything possible.
Sent by Karen Auckland
Grantham 08/07/2015
Zoe goes above and beyond expectations to make sure she finds the right holiday for you, even when you have no idea where you want to go! Thank you for arranging ours.
Sent by Amanda Brown
Lincolnshire 28/02/2015
I heard about Travel Counsellors through a friend of mine going on a trip to Dubai, who is equally very happy with her Counsellor.
Zoe has been fantastic! Helpful, professional, flexible and has been great with attention to detail arranging our trip to Italy. Thank you Zoe! With your help and planning - we really can't wait to go! Would love to arrange our next trip with you in the future!
Sent by Gemma Welch
Grantham, Lincolnshire 23/02/2015
Fantastic advice. Really helpful and honest. Will definitely use Zoe again.
Sent by Carole Martini
Grantham, Lincolnshire 29/01/2015
We always receive an excellent service and Zoe is always able to provide expert advice and guidance efficiently. Such a wonderful way to book a holiday, and am always happy to recommend Zoe to my family and friends.
Sent by Ian Hollingworth
Leicestershire 28/01/2015
Zoe is very helpful and attentive and I cannot recommend her highly enough. I would not book a holiday with anyone else as she plans our holidays just how we want them and with no hassle! Thanks very much Zoe!
Sent by D Irvine
Derby 13/01/2015
The holiday was dealt with very efficiently, and Zoe was very helpful and a joy to deal with!
Sent by Lee McGuffie
London 18/11/2014
Zoe planned our Round The World which wasn't an easy task, given what we wanted to do. However, despite our constant changing, she found the perfect trip and now we're all booked. Great service, wonderful attention to detail and genuine passion for her profession which showed.
Sent by Lucy Johnson
Lincolnshire 18/11/2014
Extremely efficient service as always. Zoe has booked many of my holidays and I wouldn't use anyone else.
I have always had my holidays booked within a day or two of contacting Zoe. The price is always cheaper than her competitors and with no fuss.
I would recommend Zoe to all my family and friends
Sent by Clare Welch
London 18/11/2014
Zoe was fantastically knowledgeable about where would be best to stay on the island of Mauritius given the time of year and the price achieved was great. I would definitely recommend her to all of my friends as it's a lovely way to book a holiday with great value combined with personal touches that you can only get from dealing with an individual.
Sent by Lisa Williams
Grantham, Lincolnshire 18/11/2014
I found the whole experience of booking with Zoe a first class one. Her knowledge and experience of the travel industry made the process really easy. A professional and helpful attitude and going the extra mile to ensure we were informed of all our choices, we would certainly come back to her for our next adventure.
Sent by Teresa Jaques
Grantham 22/11/2013
I recently returned from a family holiday of 11 Adults and 4 small children at Sensatori in Turkey. Zoe took the initial inquiry and dealt with all of our bookings which weren't all done at the same time. We didn't have to do anything in preparation of our travel other than get to the airport and book in, she sorted everything for us, and we received our tickets etc. through the post in very good time. Zoe was in regular contact with us prior to our holiday and if ever we had questions we could always contact her. I would not hesitate in using her service for future Holidays.
Sent by Ruth Clements
Grantham 20/11/2013
We used Zoe at Travel Counsellors to book our honeymoon in October this year. Zoe was most helpful and provided us with a few options of ideal locations as we were not sure where exactly we would like to go. Nothing was too much trouble for Zoe, we had some quite specific needs as we were taking our toddler along with us i.e. sandy beaches (not rocky), not too hot, not too far on an aeroplane etc. Zoe covered them all. We finally decided where to go and had a fabulous week in Malta in a gorgeous hotel and the whole experience was stress free! I would definitely use Travel Counsellors again and would recommend to anyone. Thank you Zoe for making our first family holiday a huge success! I will be back soon to get prices for a friends wedding in Tenerife next year!
Sent by Lee McGuffie
London 06/12/2012
Zoe's service is second to none; attentive, considered, extremely helpful and great value. Above all, she has an encyclopedic knowledge of all things and works hard to help get the best for you. Yes, I'm her older brother but that makes me even harder to please!
Sent by Katherine Talbot
Stanley, Co Durham 07/11/2012
Words cannot describe how grateful we are to Zoe! Having just returned from holiday in Orlando and New York, and been affected by Hurricane Sandy, Zoe's assistance was invaluable. When flights were cancelled, she was able to rearrange travel plans for us with no stress and as little inconvenience to us as possible. Without her I dread to think how difficult it would have been. Thanks Zoe!
Sent by margaret greig
selby.north yorkshire 09/05/2012
We have now booked a few holidays with Zoe and have always had wonderful service. We would recommend anyone looking for a holiday to talk to Zoe before booking any where else, She has always made booking a holiday a great pleasure and is very informative.
Sent by Jonathan Kern
Grantham 09/07/2011
Zoe arranged a great holiday for us and the service we received was fantastic.
She took out all the stress of planning the holiday, because not only was our itinerary clearly set out, but if we had any problems we knew that we could phone Zoe and she would have been able to take care of it.
I will definitely be asking Zoe to arrange holidays for me in the future and I have recommended her to my friends and family because it has easily been the best service I have had from any Travel Agent.
Based in
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My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
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Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
